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State Farm Nora Vaden Holmes
117 Metairie Lawn Dr, Metairie, LA 70001, United States
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State Farm Nora Vaden Holmes

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Su
Review №1

The Nora Holmes State Farm Agency has been wonderful to work with. I have worked with several insurance agencies and have never seen a team with so much passion for helping customers like this one! If you are shopping for great rates and great service, look no further! They will take care of you and your family and business. I also admire their focus on making a difference in their community. Inspiring! Thanks Nora and Courtney for being awesome to work with. Wish you continued success in all you do!

Ch
Review №2

Always very pleased with the assistance I get from Patsy! I receive ( what I feel) best guidance no matter my question or current situation; thankful to be her customer. Receiving calls from Patsy is like a dear friend checking up on me! I’m very grateful.

Ha
Review №3

I called from the road and was helped by Gloria. She was fantastic and so helpful. I had a bunch of questions and wasn’t easiest customer because I was driving. She handled it in stride and was very patient and understanding. She helped me figure out the best way for me to pay my insurance bill and set up automatic payments for me. While you can do a lot of things online now it is still nice to talk to a human who can work with you and answer all your questions. The human aspect and friendliness is much appreciated. Give Gloria a raise!!!

De
Review №4

I highly recommend Nora’s agency! The staff is knowledgeable, professional, prompt and pleasant to work with if you are looking for insurance, please contact Nora!

Ed
Review №5

I always receive the best service. Very professional and knowledgeable team

Su
Review №6

It has been a stressful two weeks dealing with damage to my condo from the hurricane. Nina and Rachel have been kind, helpful, understanding, and reassuring as they walked me through the steps of dealing with insurance. They always end a conversation with “let me know if I can be of more help, that’s why I’m here!” I can’t begin to express my gratitude enough for these two wonderful professionals!!Thank you from the bottom of my heart!Susan Westphal

Jo
Review №7

I have been doing business with Nora for years now. Her along with her team always help me out with any questions or situations that arise.

el
Review №8

Kudos to Patsy who has helped guide me since I first started driving with auto insurance. She then set me up with Nora who manages my retirement account. When it was time to get a house I went to Patsy and Nora and received my first mortgage and my home owners insurance. Time to refinance and went back to Patsy and Nora who set me up with a new mortgage and Im saving quite a bit. I return time and time again because I trust them and have always been advised well. The ongoing maintenance on my products has been great. Highly recommend them!

Ka
Review №9

I have been with State Farm for over 40 years. State Farm is a great insurance company, but I was not aware that not all State Farm agencies are the same until I switched to Nora Vaden Holmes. On my initial visit with them, Patsy conducted a thorough review of my existing coverage and needs. She found ways for me to save money on my insurance and recommended coverage that I needed that I didnt even know was important or available to me. Every year I get a call to review my needs and we make any necessary adjustments. Everyone in the office is so friendly and helpful. My only regret is that I waited so long to make the switch to Nora Vaden Holmes.

Av
Review №10

I have been a member of State Farm Insurance for numerous years. Thankfully I have not needed to file a claim, however, I feel comfortable that am in good hands. The few times I have needed to contact the office I find the staff very pleasant, professional and eager to assist. I spoke with Rachel earlier today and she was fantastic! I appreciate her help. I was recently contacted by another well know auto insurance company offering me a bundle package but even with the bundle package their auto rate was astronomically higher then the rate I currently pay.

Ka
Review №11

I have had wonderful service from Patsy at Nora Vaden Holmes for more than 30 years. I have never been disappointed. They respond to my questions immediately and treat me with great kindness.

El
Review №12

Patsy is the most wonderful caring agent I have ever dealt with! She rally works hard and diligently to get me the best quotes for either my car insurance or life insurance. She is well versed in explaining different plans and options. Having been with State Farm with my family for over 25 years, we have no complaints at all. The most important aspect of a business is customer service. And you can be assured you will get the best from Patsy. As for Nora Vaden Holmes other employees, as soon as you enter their office ready to do business, in no time you leave feeling like you just left home. That’s how I feel when I leave after seeing Patsy! 😊

ro
Review №13

Mrs. Patsy has always made me feel at home. She has been my family insurance agent since I was a little girl. Mrs. Nora the owner is very hands on with all the customers and the relationships are one of a kind!

ma
Review №14

The agents were so helpful helping me with my daughter new policy. They were wonderful and always there to answer any questions. Great service!

Er
Review №15

I have been associated with the Nora Vaden Holmes agency since her initial opening in 2001. The customer service from everyone on her staff is exceptional. Patsy is my go to contact in the office. She is exceedingly professional and works hard to get the best possible rate. She routinely keeps in touch with me to review my insurance coverage and frequently recommends discounts offered by State Farm. The entire staff is extremely professional and responsive to all my requests. It’s important to have an insurance agency that’s ready to assist when you need them. Nora Vaden Holmes is that agency! I highly recommend doing business with Nora Vaden Holmes.

As
Review №16

I got my Auto quoted and their team was very professional and attentive. Brice was awesome to work with!

Gi
Review №17

NORA VADEN HOLMES INSURANCE AGENCY STATE FARM IS EASY TO WORK WITH THEY DELVER AN EXCELLENCE CUSTOMER SERVICE AND ARE EASY TO DEAL WITH. OVERALL I WOULD RECOMMEND THEM TO ANYONE WHO WANTS TO DEAL WITH INSURANCE AND NEEDS THE BEST QUOTE PLEASE GIVE THEM A SHOT THEY WONT DISAPPOINT

Ma
Review №18

Gloria is my favorite Statefarm person! She makes sure everyone is taken care of with insurance! Most agents I have dealt with usual do not go above & beyond to make sure everything is to your liking!I would recommend her to anyone who needs insurance!

ye
Review №19

EXTREMELY!! Satisfied with Crista she was very professional and respectful. She made my experience with sate farm Great. Totally recommend her. She also worked hard on getting us the best quote.

Cy
Review №20

I have been dealing with Ms. Holmes business for years, and I have always received nothing but the best service. Everyone there treats me with courtesy and consideration, especially Patsy. Kudos to all!

C'
Review №21

Pasty is the best agent in the business. She treats her customers like family. She’s the reason why I’ve been with State Farm for over 15 years. She’s just amazing!

An
Review №22

She was awesome Ms. Petsy treatment was like family. Felt like I have been knowing her for years!!!!

Al
Review №23

I have been dealing with Noras State Farm agency about 19 years.. My contact person there is Patsy. Patsy has always been very professional, knowledgeable and helpful. She goes out of her way to make sure she can help in any way possible. If she is with a client or taking another call, she is very prompt in returning my call. . She has been in the insurance business for a very long time and therefore is most capable of answering any and all questions I may have. She knows the real meaning of customer service. I couldnt ask for a more helpful representative.A.A./Waggaman, LA

Ca
Review №24

Patsy is the best! She explains every product in explicit detail and backs it up with relatable life experiences. No pressure sales. You are given all the information you need to make your own educated decision. Your appointment is always a pleasant experience.

Wa
Review №25

I’ve been a customer of Nora Vaden for more years than I can remember. My main point of contact in her office is Patsy. Patsy is always professional, responsive & attentive to my concerns. We have developed a personal relationship which is important to me as a customer. Insurance can be complicated & confusing. However, this is not an issue for me knowing I can pick up the phone at any time to speak with Patsy. I’m extremely happy with the service provided.

Tr
Review №26

I had a welcoming experience from day one Christia was very helpful in me making the transition from the other company

Sh
Review №27

The office personal are very helpful and friendly..The text communication is awesome and Im always informed whenever theres something that needs my attention.

Do
Review №28

They are the best insurance company I ever dealt with. And Ms.Patsy is the best agent in the world!

Sa
Review №29

Gloria was amazing at adjusting to my crazy schedule and went above and beyond to give me great customer service!

Li
Review №30

I bought a new car and traded the old one in on a Friday, after business hours. On Saturday, I emailed a copy of the sales receipt and briefly explained the situation. Reynell called me in the morning on Monday to quickly verify my information. She emailed my temporary cards to me before 2 pm the same day. I always get excellent service and responsive humans like Reynell when I need anything from my State Farm office.

Ba
Review №31

This place is the definition of 5 star.- Joshua Schmaltz

Gl
Review №32

Liz is the best. exceptional people skills, always a hoot to talk to

Am
Review №33

Everyone is always so helpful and nice! Rachel makes me feel right at home every time we speak! 100% recommend!

Ki
Review №34

When I needed help fast, State Farm came through for me. Thanks Gloria.

Ne
Review №35

State Farm has been taking care of us since three generations. The girls, guys and Patsy at Nora Vaden Holmes haves always been professional and have gone the extra mile to take care of me and my family’s concerns. I really appreciate the promptness and attention this office has offered whether it’s a claim or something as menial getting insurance cards. A special shout out to Patsy for being the best.

St
Review №36

Awesome atmosphere! Great Team Energy! I enjoy my visit every-time.

Ge
Review №37

Ms. Patsy was excellent, very friendly, and very informative.

Ms
Review №38

I had a great experience! The agent Cristia Velez-Arroyo was excellent to work with. She was professional, knew her product, took care when assisting me and answered all my questions. Lastly, but most importantly she saved me MONEY 💰 and insured I had the appropriate coverage for my situation. Thanks Crissy, you are AWESOME!!

Le
Review №39

Everyone in this office is always ready to help you. Ms Patsy is always helpful

Ch
Review №40

They always take good care of me!

Ta
Review №41

My agent Lineyda Lorenzo was absolutely amazing & so helpful with every question I asked. She got my wife & I a really great auto rate and we couldn’t be more satisfied. Her customer service was above and beyond. She’s an huge asset to the agency and because of her State Farm will always have my business.

Al
Review №42

Very helpful in consolidating all of my coverage under one roof. Prompt service and replies to my concerns!

Na
Review №43

Gloria was so sweet and informative during my experience with State Farm dealing with my claim. She seemed especially happy to help and never bothered by all my questions.

Ch
Review №44

I love State Farm Insurance overall but I am really thankful they have agents like Nina. She is very professional and caring about all of your insurance needs. She makes sure you have the proper policies in place that benefits you and your family. I am grateful for everything she do and has done for our family. We cant thank you enough Nina, you are truly appreciated!;)

Ra
Review №45

Working with Gloria today she was so friendly and helpful with me took time listening and answering all off my questions

Ca
Review №46

Ive been with State Farm well over 20 years. Nora Vaden Holmes is an outstanding agent. She and her team go above and beyond to assist with all my needs. Everyone is very professional, friendly, and happy to help. They will call you if you are late on making a payment instead of canceling your policy! They are excellent neighbors that make my life go right!

Sh
Review №47

I’ve been with them for years and plan on being there for many more. Everyone there is awesome!

Bi
Review №48

Nora Holmes Insurance Agency (State Farm) is a professional hands on agency that handles all your insurance needs with professional knowledge and courtesy. Thank you Pasty Finney for your time and explanations of sometimes very confusing insurance issues.

Jo
Review №49

Excellent customer service, Cristia take care off all my insurance needs. She is very professional and explains with details what is the best policy for you. I had a very good expirience and highly recommend. Best State Farm office in the state!!!

Re
Review №50

Very Personable, diligent Service with kindness. Thats just the ticket!

Ra
Review №51

The rep, Nina, was a pleasure to work with. She was prompt and thorough with responses to my inquiries and concerns.

Ma
Review №52

Always very friendly, very eager to help. Complete my request and offer advise when needed.

Sh
Review №53

Cristia is awesome. She has great customer service and was extremely helpful. She made applying for a student credit card and insuring my devices a very easy process.

Na
Review №54

Great personal service. Very responsive to all questions.

Da
Review №55

Nothing but perfect quality service from Cristi. Any question or concerns are immediately handled with the best care imaginable. I cant see myself going anywhere after being treated so well by her

Mr
Review №56

Thanks Gloria helped me out alot

Su
Review №57

Thank you for taking care of me for all thses yearssusan bowman

al
Review №58

Cristia was very helpful with getting me started with my new insurance policy. She made herself available and made the process quick and easy.

Sh
Review №59

#StateFarmGirlsRockKeep up the good work Gloria!

Ja
Review №60

We own Ready 2 Roll Driving Academy in Marksville Louisiana.Previously we help commercial policy with Progresive Insurance.Last year it was suggested to us to call Nora Holmes State Farm out of Metairie Louisiana.The process from start to finish was seamless. The rates were more than 40% better than what we were getting previously through Progressive. The customer service is incredible. I highly recommend this agent to anyone as we are extremely satisfied clients.Thanks again team.Jason StarkeyReady 2 Roll Driving Academy.

Ch
Review №61

Patsy has been helping us for over 25 years with our insurance needs. I could not be more pleased with their service. I would highly recommend them to anyone. Extremely helpful, prompt, and professional.

An
Review №62

Gloria and Billy are incredibly thoughtful and quick communicators! I had a great experience and highly recommend! Great team at Nora Vaden Holmes State Farm Agency!

Da
Review №63

Thank you Cristia for your excellent service and attention, if it werent for you, I would have ended up paying too much elsewhere. Thanks for answering all my questions without any problem.

Ta
Review №64

Finally, I found an insurance company that cares, affordable, and honest. STATE FARM!This agent has went the extra mile with a smile to assist me with my needs. Great Customer Service!Nora has been a HUGE help to me. She understands and takes time to figure out just what you need. The process was stress free and she was ALWAYS available to answer any questions or concerns that I had. If she didnt have the answer right away she would ALWAYS follow back up QUICKLY with it.STATE FARM has my trust and confidence. I would recommend ANYONE to stop by and let NORA take the stress away. Forever Grateful!Thanks for all the help!

Me
Review №65

I love how they treat me every time i go there. Very helpful, Place is always clean and presentable, and the people are really nice and friendly. You feel very welcome every time you go in there. I would recommend this State Farm location 100%

La
Review №66

I love everything about this team especially Mrs.Patsy shes help me with so much over the years with everything I ever came with I love how she check up on me from time to time and if not her another agent do also But most of all I LOVE HOW SHE SAVES ME MONEY EVERY MONTH ! THANKYOU STATE FARM AND A VERY SPECIAL THANKS TO YOU MRS PATSY.

Su
Review №67

Nora Vaden Holmes - Office Manager Patsy Finney has truly help us with 3 different Vehicle loans. They were able to get us a lower interest rate than the Dealership which saved money on the purchase and the insurance too.Patsy has kept up with all of our account and will call me to let me know of any changes. Thank you for taking great care of all our needs.Susan Collins.

Lo
Review №68

Thank you so much, Cristia for being so helpful and friendly!.

Ca
Review №69

Nora Holmes is extremely knowledgeable and hard working! She cares about her clients and getting them all the necessary coverages needed.

Jo
Review №70

This office was able to help me track down details for my condo which saved me hundreds for my flood insurance!

Aw
Review №71

The staff is wonderful and professional. We have been going to Patsy for over ten years now and we are treated like family. She never lets us down when it comes to what we need and goes above and beyond.

ca
Review №72

I have been with this insurance company for over 10 years,always accommodating and knowledgeable staff,as well as friendly!!

Ka
Review №73

Rachel and Billy are GREAT! I have had a few unusual insurance issues over the past few years.... and Billy and Rachel have always come through! They are knowledgeable, trustworthy and honest! Thank you Nora Vaden Holmes State Farm Agency! Great Work!

De
Review №74

State farm is, very good and helpful with all the business they have provided me with. Thanks. Be safe.😇

An
Review №75

Have been taken care of by Ms. Patsy Finney for the last 30 years. I followed her from another agent to Nora’s. She always think about the welfare of her customers. Always returns phone calls in a timely matter. I never have to worry about my insurance needs.All the people at Nora’s agency are friendly and helpful.

Re
Review №76

Worked with Nina whos customer service and attentiveness are top notch. Great experience!

Ko
Review №77

Very knowledgeable and detailed information and state farm beat all of the other insurances for 3 vehicles.

Mi
Review №78

Awesome to work with. Always a quick response to any and all questions or issues.

Wa
Review №79

I would like to thank Ms Cristia for all her help... very pleasant experience. No other company have made me feel very very comfortable other than Nora Vaden Holmes Insurance Agency. They all are trust Worthy individuals. 🥰 Also a special special thank you to Ms Abby she answers emails and get the job done ASAP. It is amazing to know that the Nora Vaden Holmes Team is ALWAYS THERE!!!!!!!🥰🥰🥰🥰🥰🥰 just like the commercial!!!!!!!!!!

Mi
Review №80

They always make you feel like your voice is being heard. Im not just a number. Great team!

ma
Review №81

Amazing staff, very helpful and honest, nice people. Everyone literally help me everytime I call or go into their beautiful office located in Metairie.

Ro
Review №82

Ms. Cristia Velez helped me begin the process of building a credit score through a student credit card. During the interview she was very sociable, and inspired a lot of confidence. Not only did she kindly answer all of my questions, she wasn’t in a hurry to answer them either. I highly recommend that you give her a call!Excellent customer service. I will definitely be referring some friends.

N
Review №83

We have been with State Farm a long time but several years ago changed agencies to Nora Vaden Holmes. All our issues, questions, and concerns are addressed quickly and efficiently. We have also received extremely useful information on how to maximize coverage and reduce fees. We are only sorry we hadnt changed agencies sooner to receive the quality of service we now receive.

Ca
Review №84

By far, the best service from an insurance office I have ever received, they can handle anything and always gives me options. The agent and staff are very professional, friendly and knowledgeable. They make you very welcome and ask how they can serve you. I’m never leaving. I also love seeing my agent in a National State Farm commercial-so cute.

Ta
Review №85

Nora Vaden Holmes has been our ONLY consistent, easy-to-work-with State Farm contact over the years. I can compare Nora and her agency to seven other State Farm Agents and Agencies in Alabama (2), South Carolina (2), Georgia (1), Virginia (1), and Texas (1) as weve relocated to several states due to career advancement and business start-ups.Nora and her team are BY FAR (and I really meant that) the best we have ever dealt with. I wish we could do everything with Noras agency - despite being in another state.

Sh
Review №86

Very hard working to get you the right coverage for what I need.

ta
Review №87

This was in fact the best ever. Mrs Patsy always helps me with all my needs with home, auto and health insurance needs. I’ve been with Nora Holmes State Farm for over 15 years and I’m alway please with the service and customer service.

Fx
Review №88

Ive been using them for the better part of 15 years. Always professional and informative. I started of with Mendy and ended up with Nina. I consider them all personal friends, and wouldnt even test drive a vehicle without calling them first. Thanks for all the help!!

Th
Review №89

One of the best people I have ever worked with. They are so easy to work with. If youre not with this company might as well not have insurance.

Sa
Review №90

Ryan is the best! Intelligent, attentive, knowledgeable of the product(s), and personable to boot. I’d recommend Ryan to anyone/everyone.

S.
Review №91

I love this State Farm agency. They are always professional and seek the best rates for me. I always get a fast a reliable response to any questions that I may have for them. I highly recommend them for all your insurance needs.

Gl
Review №92

Professional, friendly staff! They truly keep your best interest at heart!

Ta
Review №93

I absolutely love Nora Vaden Holmes office! I work with David and I get the best service and can always depend on them to answer my questions. Whenever I reach out with a question, I always get an answer immediately and David is amazing at helping me make sure I have the best service. Their office always follows up with you, listens to your needs, and always makes sure you are taken care of. I have worked with their office for over five years and know no matter what question or scenario I have, I know their office will have an answer for me!

Da
Review №94

I just switched over to State Farm for my car insurance and have had the best customer service! Cristia in the New Orleans office got me all signed up and was so helpful and thorough in helping me pick the insurance that was just right for me! Was so nice to feel like i was getting honest service and not oversold on something I didn’t want or need! I highly recommend them!

su
Review №95

This Statefarm office/the employees have been a great help to me for many years. They have been my resource for all my coverage needs whether it has been for rental, car, or homeowners insurance. You can call upon these people anytime with questions and they are always there to help their current customers or new customers any time. This office is more than just an insurance company, they are like the friend you can call upon for advice/help. I would not trust my insurance needs to anyone else.

ly
Review №96

Anyone who wants a lesson in customer service needs to come here to see show excellence operates. I have always had prompt and polite service when I have called or dropped by. The staff takes the time to learn everyones name and what is going on in their life. Many places will be helpful when they try to get your business but once you are a customer they begin to take you for granted. Not here. I feel every customer gets treated with respect and is valued. The staff is highly trained and knows what they are talking about.

An
Review №97

When I called to inquiry about saving on my car insurance premium Carmen was extremely helpful and gave me every tip on her arsenal to help reduce my payments. Not only was she professional but she was very understanding, pleasant and knowledable.

C
Review №98

Love my State Farm local office. Rachel is always so friendly, knowledgeable and accommodating. I would definitely recommend this office for all your insurance needs.

Je
Review №99

Ms. Patsy is very helpful and informative. She is always looking out for new ways to help me with my finances. I would highly recommend this office.

Te
Review №100

I recently switched my State Farm policies to this agency and I am so thrilled with the way Nina Graham hussles for me. She does the foot work that most do not to save me money and do the background checks needed to get the proper quotes for my business. Keep up the good work.

Information
100 Photos
100 Comments
5 Rating
  • Address:117 Metairie Lawn Dr, Metairie, LA 70001, United States
  • Site:https://geauxholmes.com/
  • Phone:+1 504-831-0002
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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