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Supercuts at Augusta Ranch
9221 E Baseline Rd #110, Mesa, AZ 85209, United States
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Supercuts at Augusta Ranch

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Am
Review №1

It was the last day before school and this place was the only one that had openings so we tried it out. I can’t remember which lady we saw, her booth was the second to last on the right hand side and she was older and had blonde hair. I have never seen someone cut boy hair like her, and I hate to say it, but she did a terrible job. I explained and showed her a pic of what we always do which is a number 2 and fade up to to the top and take a little off the top for a fohawk.I can literally see streak lines in his hair from the clippers,the ear isn’t cleaned up evenly, and it’s not blended at all. Also, every place we have went to uses neck strips to protect the neck from getting itchy, they did not. In my opinion they are not kid friendly at all. I’m sure they were busy and nonstop this week but it’s also your job, to do a good job. If you don’t know how to make the haircut look smooth and blend it in, I’d rather you tell me that upfront and I would have rather passed on this haircut. Also when you google supercuts haircut prices I found an article that said either June or July and that a kids cut is $12 ... but nope they charged me like $18.99! All the great places we usually go to charge $15-$17. Be honest about your pricing beforehand and if you don’t like cutting kids hair, or aren’t good at it, please say so upfront. Also side note I took these pics right after the bath it looks worse when his hair is dried

Jo
Review №2

Lori cut my husband’s hair. It usually takes two or three weeks before his hair looks good again because he has cowlicks and usually has rooster crow affect from the short hair cut. He got his haircut today and his hair looks great and this has never happened before.

Ry
Review №3

Quick and friendly experience. Good cut and I will be returning

Na
Review №4

Best place to get a hair cut, been coming here for 5 years. Kept clean. Always busy so suggest you call ahead to get your name on the list.

Bo
Review №5

Donna cut and styled my hair in soft layers. I got so many compliments on my hair! Thank you Donna!

Je
Review №6

I loved Lorie, who gave me my haircut today very professional and very nice.

Cr
Review №7

As the lady was using the buzzer to cut my hair, a few chunk of GREY hair came out. I do NOT have grey hair nor do I have Poliosis. The lady who cut my hair said it was my blonde hair . My hair is brown and it was slightly lighten by a hair product. Basically, she used clippers with out cleaning them which in turn gave me Follicleist . So thank you for not cleaning your tools while we’re still in a sort of pandemic and your to lazy to clean your cutters, Worst of all, she lied and couldn’t be an adult and own up toIt . I strongly suggest going somewhere else

To
Review №8

Laurie is amazing. She does a great job on my hair and always does a perfect flattop for my husband.

La
Review №9

Great people. Been getting my haircut here for 6 years or so. I continue to go back.

Ji
Review №10

Lynne was a great stylist!! She listened to what I wanted and gave me a fantastic trim! Next time I’m in Mesa I’ll have her trim my hair for sure!!

Vi
Review №11

Just relocated here and needed to find someone to cut my hair before I used the utility shears to trim my overgrown bangs. This has never ended well for me. Saturday night I was looking for a hairdresser open on Sunday, checked the reviews and decided Lori was my choice. I was thrilled when I called on Sunday morning and Lori got me in! She is a great stylist! If you are looking for a hairdresser, highly recommend her. 😊 Looking forward to booking a color with her soon.

Br
Review №12

Lori provides the best cut service Ive ever had! Fine, professional person!!

Gr
Review №13

Claire is the best been going there the last 10 years. Sundays are better than Saturdays to book an appointment

Je
Review №14

My husband used this service. He has been getting his hair cut by Laura for about 15years. She is great!

Mi
Review №15

***Do not recommend***I stood in the lobby for 3 minutes waiting to be checked in while one of the two stylists was on a call. I was then told that the next available time was 11:40am. I asked why, because there were two stylists and only one customer in the store. This was at 10:50am... They mentioned that there was a mobile app appointment for 11am, but acknowledged that no one was there yet.When I requested to utilize the 10 free minutes to get a haircut I was told no, because there was other stuff like cleaning that needed to be done. The available stylist had already cleaned up her area and very simply - did not want to cut hair, she wanted to sit down for 10 minutes in anticipation of an appointment. I monitored from the parking lot, and as of 11:10am the “11am mobile appointment” had still not shown up and there the stylist sat, doing nothing.This was a missed opportunity on their part. I do not believe it represents the values of the branch, rather this poor experience rests solely on those individual stylists.

To
Review №16

Lynn is great. Listens well and is very pleasant.

ra
Review №17

I have been coming to this location for several years. Claire has been my hair stylist. She and all the other stylists are very nice, courteous, and professional. I have always had a positive experience here as well as a great haircut.

Be
Review №18

Nicole was sweet and attentive to my needs.

Te
Review №19

Always a great experience. My go-to place

Be
Review №20

The most WONDERFUL service i have ever received. the ladies are very profesional and sweet. this is the only place i will go to, love being treated like family! 💛

Mi
Review №21

The stylist are friendly and do a good job. The app, while it could be better, does help get your name on the list before you arrive. Unfortunately one of the stylist has to do 2 jobs; cut your hair, greet people, and answer the phone. I know they’re just doing what is ask of them, but it kinda stinks when it’s your stylist. Im a regular there because of the stylist, and it’s convenient, and not too expensive.

Lu
Review №22

Always get my hair cut by Lynn. She does an awesome job!!! Friendly and good convo.

Da
Review №23

Excellent service, called ahead and needed a cut/shampoo. Lynn was fast and efficient and cut my hair exactly how I wanted it, loved it and loved the experience!

Ro
Review №24

I had an outstanding time at Supercuts. The person took time to listen to what kind of hair cut I was want.

ka
Review №25

Love LoriAnn!! Only get my haircuts from her.

Re
Review №26

I absolutely love the team at Augusta Ranch Supercuts, especially Lori who does my hair color every month! All of the girls there are extremely kind, very professional, and its just a great atmosphere WITH an awesome cut and color! Thank you to Lori and her team for great service every time Im there!

Da
Review №27

Been with the same stylist for 11 years. Robin is her name and she does a fantastic job every time. Thank you Robin for your professionalism and kindness.

Te
Review №28

Was cursed at told to leave the lady forced me to wear my mask even after I told her I cant breathe right cant use the language that they used all three of them has to do with your mother. I did have my mask on just below the nose.wil never go to Supercuts anywhere and I will let all my friends know that you are unprofessional

JT
Review №29

Always get great service and love the friendly atmosphere. Longest wait Ive ever had was a few minutes. Thanks, Lori...JT

Ro
Review №30

Lori and her entire team are the best. Always working hard to make sure I get the perfect cut every time. Thank you!!!

Ke
Review №31

Great haircut by Lori as usual!

Jo
Review №32

This was my second time getting my hair cut here, phenomenal service. Ive been a walk in both times and I got seated in chair extremely quick by 2 different hairdressers each time. Great haircuts, good conversations, minimal loose hairs on the noggin after the cut.

Mi
Review №33

Always get the cut I asked for. Loyalty program. Very friendly. When they say it could be 10-15 minutes. It is usually less. They have call ahead and online appointments. But you can also just walk in!!

Ti
Review №34

Got a great cut from Aimee. The only thing I dont like about getting my hair cut here is the price. Its a little pricey for a simple cut, but what isnt overpriced anymore?

Ri
Review №35

Timely, courteous and professional service. Customer centric staff. Very competitively priced. Never disappointed. Thanks Supercuts.

Ju
Review №36

The lady who cut my hair did an amazing job and I was very nervous at first, but she did an amazing job and was an overall great barber and very friendly! Will be coming back another time!

Ch
Review №37

Lynn does a fabulous job. Very friendly with my 3 year old who couldnt sit still and my 6 year old who loves to talk. Thank u so much for the great experience. I love bringing my kids here.

Da
Review №38

Ive been coming to this place every month for 4 years to get my haircut. The girls here are friendly and fun, and get the job done. Its amazing how much information they retain about you - they remember everything weve chatted about over the years and having that personal connection is fun when you get your haircut! They recently added a warm/moist towel to the finishing touches, which feels great and leaves you with much less hair clippings on your neck, I love it!

Gr
Review №39

Fantastic cuts!Lynn & the girls do a great job!!!Thank you for your customer service!

Ma
Review №40

Im sitting listening to three ladys talking about the drawer deposit only one of them are cutting hair when I called in I was informed there was no waitWhen I was asked if I wanted a flat top hair cut and responded yes they are trying to figure out who they want to deligate the hair cut to the conversation on drawer has continued for about five minutes.Know one has still approached me for hair cut . I find this experience verry unprofessional.I havent been to Super Cuts for over a year due to poor customer service and de died to give it another try why should I continue to waite or recommend this establishment to anyone els this is Sadd.

Fi
Review №41

Fast, Easy and no wait very fast and no line to wait all the other places were over and an hour and a half. Claire is the lady to see.

Ri
Review №42

Cut my bangs and charged me $28.00

Le
Review №43

Friendly staff, never had a bad experience.

Ti
Review №44

Refused to give me a haircut unless I wore a mask, walked out, end of story.

ta
Review №45

I take My boys here and its usually a quick visit. The girls are nice and they do a good job.

St
Review №46

Lori always does an outstanding job cutting my hair.

Ji
Review №47

Great haircut.

Ch
Review №48

Great group of people

Br
Review №49

The lady was in a hurry and made me look like simple jack

Be
Review №50

Clare is my go to gal! Love the relaxing hot towel.

De
Review №51

Lynn is great. She takes her time and listens to what you want.

Wi
Review №52

Nice, polite, on time

Je
Review №53

I have been going to supercuts ever since new management took over. A coupon for a free haircut prompted me to try them out. Now I wont go anywhere else. Although I feel they are short staffed I am willing to wait for my solon professional to cut my hair. My professional doesnt use electric cutters except on my neck and ears. The rest she cuts with scissors only. And let me tell you, the hot towel treatment after the cut is amazing. I reccomend A+ service.

Th
Review №54

Great food, nice people.

Pa
Review №55

Dont deserve any stars. After lady washed my hair, she asked if I had lupus. I said no fibro. She said cuz my hair was so thin & falling out she couldnt do anything but cut my hair straight across. I cant believe she really charged me $18.00 for the BS.... I went to another place an they had no problems. Had highlights & color done. I think she just wanted to close the shop & not deal with me. I will never go to another super cuts or recommend them. I was hurt.

Ma
Review №56

You get what you pay for. Ive given myself better haircuts, and Ive had better haircuts at beauty schools by trainees. Minimal effort, nasty stylists. Never again.

da
Review №57

My son is mixed. We got his hair cut here and it was the best he has had in mesa

Ro
Review №58

17 bucks for a haircut is alot ( what happenex to 8.00 cuts?), never have the same people every month.

Ka
Review №59

My boyfriend didn’t have time to make it out to his usual barber, so we decided to try this Supercuts. They cut his hair uneven - he asked her to keep fixing his hairline but she just couldn’t get it straight. The fade begins higher on the right side, too. I let the manager know about his bad experience (I usually call first, then if the issue isn’t resolved, I leave an online review IF the experience was bad enough) and she said maybe Supercuts isn’t the right place for him. I think she is right lolSupercuts is the place for you if you want a bad hair cut and poor customer service. Luckily it was so cheap, but I guess that’s why lol.

Da
Review №60

Didn’t have to wait and Lynne always doesn’t a good job

al
Review №61

Took my son here to get his hair cut. Specifically told her not to cut the front and showed a pic of what we wanted and the first thing she does is chops straight across the front 🤦🏼‍♀️🤦🏼‍♀️ After it dried the front was uneven and it looked like a bowl cut.

Ma
Review №62

Claire always does a great job!! 👍👍

Je
Review №63

First time here and the lady at the front counter is completely rude to everyone that comes in and has zero personality. Im sitting in the waiting area and Im just blown away by how she treats customers. Wish you could post videos on this review. Hopefully a little more care is put into my hair cut .

Do
Review №64

This place was a joke went there to get daughters hair cut . The lady that cut my daughter hair was the only professional. The other two ladies were more interested in gossiping (Hannah)last time there .will definitely stay at the one on bell road

Da
Review №65

Close by, usually get in and out quickly

Ch
Review №66

The people are nice and its clean.

He
Review №67

Got a very bad hair cut there, have not returned!😩

Tr
Review №68

Jessica is who I go to when I need a haircut. She Rocks!!

Ma
Review №69

Their hot towles smell like mildew

Ro
Review №70

Great service, 10 visits today with no problems.

Pa
Review №71

Claire has been cutting my hair for years. She is good enough that I have followed her to different super cuts when ever she has changed stores

Ky
Review №72

I was pretty unhappy with this location so I stopped going, however my father went earlier this week and got about the worst job you can imagine. The manager of the store does most of the haircuts here and thats who weve both had issues with.

Br
Review №73

As always great quick hair cut.

Ma
Review №74

Lynn always does a great job

Ti
Review №75

Been going here for at least 10 years. Great service, always friendly, and I like the cuts.

Me
Review №76

Fast great service, Lorie is the best!

Jo
Review №77

Very friendly place

St
Review №78

Finally found a hair dresser who cuts my hair exactly like I asked.

St
Review №79

My wifes favorite place. Ask for Lori.

Je
Review №80

QI looked this location up on GPS and it said that they were open until 9:00. When I walked in there were three people standing around and an older gal says were . I said that online it says youre open til 9 online. She didnt offer any apologies and said no they close at 8:00.

Ro
Review №81

Ask 4 debbie tell her Rochelle referred you!!

Ja
Review №82

Quick precise service.

Go
Review №83

Friendly staff, very clean

Pe
Review №84

I went in for a haircut and the lady that cut my hair didnt do it all the way, the next morning I went to straighten my hair and there were pieces of hair that werent cut at all, and the lady was rude and didnt make any conversation, and she was giving me demands and jerked my head around...Im very disappointed with my experience here

Ra
Review №85

They raised their prices.

Da
Review №86

Always good experience

J
Review №87

I only use super cuts

Br
Review №88

Waited for 30 minutes for them to tell me they wouldnt wash, cut, or style my daughters hair until I brushed it out. Not the nicest people either. We wont be going back.

Vi
Review №89

Great haircut :)

We
Review №90

Best EVER!!!!!!!!!!!I love the manager!

Wi
Review №91

Friendly and listened to what I wanted.

Information
10 Photos
91 Comments
4 Rating
  • Address:9221 E Baseline Rd #110, Mesa, AZ 85209, United States
  • Site:https://supercuts.com/locations/az/mesa/augusta-ranch-haircuts-8984.html
  • Phone:+1 480-354-0150
Categories
  • Barber shop
  • Hair salon
  • Beauty salon
  • Waxing hair removal service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:10am–5pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Payments
  • Debit cards:Yes
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