Positive experience. Kara was very nice and friendly and appeared very knowledgeable
Fred and his team are amazing to work with!
Been with Farmers for about 7 years now. They are always very helpful with any of our needs. Quick to answer questions and fix any problems that we have.
Best Insurance ever! They care about your needs, and will help you. Best one ever!
I really like how Fred and his wife Lucy bend over backwards to make me happy. Plus, theres no insurance like Farmers.
Fred is a great guy but his team is horrible. I switched to USAA (awesome customer service) and called Freds office to notify them and ask about what premiums I had to pay to finalize my account. They said I was current and had prepaid for the month. A month later I get a bill from Farmers for charged they FORGOT to apply. I called Fred and he personally admitted his people made the mistake but that my account had already been sent to collections! Freds advice was to not pay the collections agency because Farmers Insurance does not report to credit agencies. So every couple weeks I have be be berated by some rude bill collector because this Insurance Agency cant perform simple tasks. This is the lowest level of customer service I have ever encountered.
Fred Kelser has been in the insurance business for 17 years, so to say he knows a thing or two would be an understatement. He is active in the community and with local business organizations. In 2012, he was awarded business man of the year in Meridian, Idaho. Fred provides great customer service to all of his clients and works hard to make them happy. We would recommend Fred Kesler to anyone looking for an insurance agent!McDowells Specialty Repair