I usually go to fashion nails & spa but wanted to try somewhere else. I did make an appointment for 6:30 and didn’t get out till about 8:30 but they were a little busy for only having 3 workers. They kept switching back to me and somebody else which I liked since I didn’t just have to wait in a chair till they were done. I got my acrylics taken off and wanted to get gel. Since my nails were thin and not strong he offered to put on a dip to strength my nails before he did the gel part. My nails look so natural and healthy! I was very impressed! Will definitely be coming back.
People were nice but my nails were done sooo bad. The gel came out misshapen. It looks like theres air bubbles in some of them. One of the nails actually started peeling off lol. I was uncomfortable with them so spent time taking it out myself. Waste of money. Wanted to come back in to get bigger one for an event but honestly cant.
I love my manicure today! Lena took the time and attention to make sure my nails were perfectly shaped and was careful with cutting and filing. So many places rush and do uneven work or accidentally cut the underside of my nail bed! She did a great job, my polish looks awesome and they were on time, professional and welcoming. My new go-to nail place for sure.
If you want a completely different salon experience.. go here. Beautiful nails!!! If you do not like something speak up and they will make you happy. Ask Vince to sing karaoke. Everyone is friendly and very talented. My friend and I go to this salon and you will not experience the same energy and anywhere else. Highly recommend this salon!
I walked in with hopes of getting a quick polish change without waiting for an hour for my birthday. I was greeted with smiles, water, and chocolate by Lena’s wonderful husband! “ I only had to wait 5 mins.” Lena has my toes looking like I got a full pedicure! Thank you so much for your quick service and birthday gift! :) If you want good quality service…. Vincenzo Nail Spa is the place to go!!!
I havent treated myself to a pedicure in a very long time and was long overdue. I chose Vincenzo Nail Spa because of the ease of booking an appointment on-line. In the past, I havent had many positive experiences in other salons (probably why I put off getting a pedicure). I was pleasantly surprised at the professionalism, cleanliness and friendliness of the staff. Henry (I believe that was his name) did a great job on my neglected toes! Im glad Google pointed me to Vincenzos.
I love the atmosphere and they are really nice and reasonably priced.
I just received the honest best pedicure I’ve ever had!! The worker who did my pedicure was very thorough and precise!!! My mother in law got a gorgeous manicure with a very well done accent nail! We loved the service, it was very clean and professional!! There were not more than one customer to one worker in the building at one time. I very much enjoyed my experience and would this business to many!
I think Vincenzo nail spa is the Best in Ohio! Vincenzo and his staff is very friendly and professional! The quality of his work is amazing, he takes his time, not like the other nail shops in the malls! Not to mention I drive 30 minutes to see him, that alone saids a lot! I have recommended my daughter and family members who now feels the same!
I feel very sorry to give 1 star but my nails were unacceptable and not done by a professional. They were rough, the nail polish was not smooth, he filed my cuticles and cut my skin in several places. The nail technician next to him came over to look at my nails and took over to finish but by then it was too late, after they had been filed down too far, polish all over my skin and skin cut around them. My cousins nails were done well by the other technician. But this man needed more training because sadly it didn’t seem like he knew what he was doing. Don’t want anyone else going through that experience and feeling nervous to speak up. Ask for Vince or his other lady nail technician, they will probably do a much better job.
Friendly service; however, my experience financially was less than acceptable. I was shown a price sheet for pedicures prior to service for my daughter and I. Every salon that I have ever been to has always stated prior to the service if there would be an upgraded charge for anything additional. My daughter and I went in for gel polish on our toes and dip nail polish (no manicure was done). After services, I was told my total would be $197. Outrageous. I have had the same service done at other salons for half that price. I’m still trying to figure out how they could charge almost $50 a piece for both of those services. The worst part is the nail tech was kind enough to tip herself an additional $13 on my card, which I am disputing with my bank. Save yourself the trouble, go elsewhere.
After the most horrific nail experience of my life I needed my set fixed ASAP. I literally left one salon called Vincenzos and made an appt, the lady on the phone was so nice. I arrived early, they gave me water and candy, they were COVID safe. Very clean inside.As I sat waiting, a gentleman started singing Elvis songs on the speaker system it was actually superCute. I got taken in right on time and had the nicest man named Henry work on me. I told him my previous experience earlier that day and he made sure my nails came out EXACTLY how I wanted them and PERFECT. He so went above and beyond, made nice conversation, very friendly. All the staff seemed super friendly.I found my new nail place and I’m so excited! Good business and professionalism goes a long way in my book. Pricing is on par with any other salons they have a wide selection of gel and dip colors. Pedicures. All of it!Thanks again for fixing my hands!!
By far the worlds worst nail spa I have ever had the displeasure of attending on Gods green Earth. Smells like straight marijuana and the staff took more than 20 minutes to get to us when we had already called ahead and were told to walk right in. The woman servicing my sister and I took no more than 15 minutes of poor work on our acrylics. Our acrylics were misshapen, sized incorrectly and there was paint on my hand and fingers when I walked out. The employees were also wearing no masks. They were incredibly rude and attempted to force my sister and I to get gel and pay more when we did not want this. Furthermore, they hurt us by working so fast and I had skin peeling off the edges of my nail beds from cuts from the nail filer. Expensive pricing for the crappiest nails Ive ever had.
This is by far one of, if not thee best nail salons. They always provide great service and great customer service. They are a pleasure to do business with!
I believe customer service is one of the most important parts of a business. It is quite apparent Vincent cares deeply about making his customers happy and giving them the best product available. I was initially not pleased with my manicure and I expressed this to him and he immediately made it right. The first time I came for a dip manicure, it lasted an entire month with no chips or flaws. Not even lifting at the cuticle and getting stuck in my hair when washing my hair in the shower! Amazing quality. I am so glad to have him nearby and have him provide great quality service. Thank you for making my experience worth it.
This is a great place to get your nails done. Vincent and his staff all do a great job. They take their time and it is never over crowded!! It’s easy to make an appointment and you will love your nails!
Made very inappropriate jokes about my sister (12) who was getting her nails done, and made her very uncomfortable. they were very unprofessional, and her nails don’t even look good. definitely not worth the $80 we paid.
I love coming here! Vincent always takes great care of me. I have very thin nails and he makes sure to be gentle. Would recommend to all my friends.
Fast, clean, I rarely wait for my appointment. I recommend them to everyone!!! Will never go anywhere else
Staff was so nice and very tedious. They did a wonderful job and you can’t beat the price.
They did an amazing job on my ombré nails! Literally have been looking for a company to do it correct and look right and they went above and beyond my expectations! Definitely will come back and recommend anyone I know to go to Vincenzo nail spa!
I love going to Vincenzos. They always do a great job. Both, Vince and his sister have done my nails and Ive never had a bad experience. I would definitely recommend this place.
10/10 Recommended. The service was hands down the best. The owner believes in quality over quickness! And my nails look the best theyve ever looked I got the dip mani 😍
I absolutely love this place. Its so clean and inviting. Very professional and I am in love with my set and pedicure. Ill be returning for my fill!
He did my nails wrong and said well the way he did them looked better. Which was false and he yelled at my daughter.
Outstanding quality service that aims to please. I highly recommend.
I will never go anywhere again. I love the finished product every time I walk out the door and they don’t ever make me feel ridiculous when I ask for short coffin nails and then go back a month later and get them soaked off because I decided I wanted them longer. My nails have honestly never looked this good. Professional, clean, respectful and sooo good at his job. Vincenzos makes me want to go get my nails done weekly. Thank you!!!
I have been coming to Vincenzo Nail spa for 2 months getting UV gel artificial nails. I’ve had a good experience up until my last appointment. I always call ahead to book. On this day, The owner rushed to do my nails when I came in to get a fill. They were shaped almond and he shaped them round. He didn’t ask if I wanted them cut down so I had to tell him, which he seemed aggravated by. His sister who works there ended up painting my nails with gel polish. She was painting far away from the base of the nail and I had to ask her to paint closer to the base so they didn’t look grown out. She proceeded to add about 5 layers of nail polish. By the time she was done, my nails looked so thick because of all the extra layers of polish and asymmetrical and uneven. I had to go home and file them down to fix them which took me over 30 minutes. I am so disappointed in how they let me leave with my nails looking so butchered. The owner usually does a good job but not on this day. His sister does not know how to polish properly. I am disappointed at their service and will not be coming back.
Way too expensive and they didn’t look that good either
This is a great new nail salon in mentor. My nails came out beautiful and there was a lot of care taken with them. Vincent does a great Elvis when its slow! The price is great for the quality and amount of time spent. Highly recommend!
This was my first time visiting this salon. I was so extremely impressed with the kindness and professionalism of the owner. My nails look fantastic and I was addressed by name (which is HUGE, Because my name is not easy to remember). I will definitely be returning.
10/10 would not recommend
Vincent is awesome! He’s also so kind and pays attention to detail. He does a great job with the dip powder( not too thick!) Today, he even serenaded the shop and it was such a fun experience.
Amazing work and so very kind! Owner is fun and makes you feel welcomed and comfortable! Will be back 100%
I have been trying to find a permanent nail salon for a while now. I always would try new places and never went back a second time. This salon will be the one I go back to from now on! Very clean, professional staff, friendly environment, and good work!
This place is great! He really took his time & was so nice. He even squeezed me in for an appointment when he didn’t have to. He did so good on my ombré nails!
I highly recommend this nail salon! Every time I get my nails done they come out looking flawless. Vincent pays attention to detail and is always so nice and friendly!
The nail tech shaped my acrylics exactly the way I wanted them, but left chunks of acrylic and nail glue underneath my nails which looks horrible and is uncomfortable, not to mention dirt now is constantly getting stuck between my natural nail separating from the acrylic tip because the nail tech did not file them down lengthwise enough and messily applied the glue.When it came time for polish I had to remind the tech several times what design I wanted because he kept continuing without doing it despite the fact that I had a photo. It was a very simple design but not only did he apply the design messily, he applied the gel in such thick and uneven coats even in the base and top coats that my nails look lumpy and have lost all shape.He did not wrap the polish over the edge or paint the underside of the nail tips, so overall my nails look lumpy and dirty. I can’t wait to take them off. I was quiet and polite to the nail tech but he was rude when I spoke up about how I wanted my nails to look and was rough with my nails, they were very sore after. I don’t know who did my nails because he never gave me a name, but Vincent was helping another client at the time and I wished he had been doing my nails as he was so kind and helpful to them while my nail tech ignored me!
Vincent was wonderful! Good conversations, great nail service! I think I found my new nail tech! 😉
Vincent did a phenomenal job of my shellac nails! It was my first time at palace (soon to be Vincenzo s) and I will be going back there every time! Great price and excellent quality. Kind, too! Thank you! Can’t wait for my next visit!
Vincenzo is amazing!!!! He pays great attention to detail and making sure that your nails look fantastic.My gel lasts at least 3 weeks. Last time I was in I received a pedicure.....the BEST ever!! I highly recommend!
He did my nails wrong and he was making very inappropriate jokes and he kept saying not appropriate cuss words so unprofessional
Vincent is amazing! He does the best work around. Plus, he’s so friendly and kind. The attention to detail here is superior to other nail salons.
This is the 3rd time I have been here and very pleased every time. This time I went I got serenaded.
Mimi was very good. She took her time and provided excellent service. I even got treated to a couple of songs by Vincenzo!!! They have earned my buisness.
Super friendly employees manicure was done just how I wanted it. if you ever get the chance to get your nails done please go here and ask for Heidi. She was very nice and very hard-working to make your nails look good.
Heidi did am amazing job her attention to detail is the best I’ve seen in a long time. Everyone there is so friendly i am definitely going there from now on.
Heidi is the BEST --- Nail Dipping is the BEST... Heidi makes sure the length of every nail is perfect to what I asked for. Nail dip lasts for 6 to 8 weeks! Worth my 30 minute drive to follow her from her former salon...
Vincent is the Best I love he attention to detail and he gives you exactly what you want I love my nails so much highly recommend going here 🤩🤩🤩
Last month when I went in, I wanted a gel manicure. I did not have gel on so they did not have to take anything off. I ended up getting the powder, Heidi said it would stay on longer. My big problem was with the price. She charged me $60 for the procedure. Will not be going back there!! Too expensive for my budget!!
I love the active length acrylic nails. Heidi makes sure they arent too thick and does a great job of shaping them.
HIGHLY recommend. 10/10 stars
Very personable and performed services well
Should have told me it was by appointment only. Not tell me you can take me for a pedicure and then rush through the pedicure. I am talking this man ran cold water and then spent all of 15 minutes on my feet. Never coming back here again. I DONT RECOMMEND THEM.
Heidi did my nails and they were perfect. Location was very clean!
Came from NY very clean and accommodating
Heidi and Maya are the best! Worth the 35 minute drive from home 👍🏼
Awsome great experience.
Not professional not on time for pedicures
Such kind staff!
Vincent is amazing!!!!
Updated Review