I have to say that I was not only extremely satisfied with the professionalism of the staff, but also impressed by the personal service that I received. Liz was amazing at simplifying a seemingly complicated family need. The service was 5 stars and the value is likewise. Thank you to the team for your professional support.

I had the pleasure of dealing with Mary while looking to change from our Allstate insurance. She did a phenomenal job for us, not only on pricing but the responsiveness and the work she did was incredible. With the lack of customer service in today’s environment this was a huge surprise to me. I couldn’t be happier in the service I was provided. I highly recommend using this office to get an insurance quote and in doing business with them. I can’t speak about all of the people there but based on Mary’s work I would have to believe the whole place is the same

Hi there!! I just wanted to take a minute to let you know about my experience with one of your amazing employees! I recently worked with Jackie for life insurance quotes and she was very thorough in her presentation of each policy. I felt very well-prepared to make the best decision for my family. Thank you, Jackie!!

I recently switched to State Farm after being a customer at Progressive for 14 years. Mary has helped me every step of the way in switching companies and cut the price of our vehicle policy in half from what we had been paying with Progressive and I couldn’t believe it, plus we kept all the same coverage! She even gave me her personal cell phone number as an easier way to contact her if we need anything. Very professional and responsive!

The best of the best! Any questions or concerns, someone is ALWAYS available to assist. I love my State Farm Fam and wouldn’t want to be insured through anyone but them!

My husband and I have been with Loris team since she opened. Our children and grandchildren also have their insurance with Loris team. Liz is our go to. She is very knowledgeable about all State Farm products and guides us with our needs. We consider Liz as one of the family. Thank you for your service.

I’ve had great service and experience overall with Mary from State Farm. She knows her product very well. Would recommend to anyone!

When switching my insurance carrier...I reached out to get a quote, the response was quick, very professional and a good value. I would highly recommend Lori Vajdich state farm office for all your insurance needs..my only regret is not using them sooner!

I have been working with this office for about ten years and Liz Logrande has assisted me in my insurance policies. Liz is very professional and will take time to work with you one on one to explain details on policies. Highly recommended!!

I’ve loved working with Mary from State Farm! She’s very kind and understanding. She’s always trying to get me the best deal! She helped me on my own and then helped my parents get a huge discount as well! I’m able to just text or email her whenever I have questions and she always gets right back to me! I’ve had a great experience!

Our experience with State Farm and specifically Mary M. has been incredible. Mary worked to get us better coverage at a cost we couldn’t initially believe. During our first 6 months with State Farm, we needed Mary’s assistance often with a purchase of a new home, changing cars, and adding boat insurance. She was patient throughout all of the changes, responded quickly with each, and always ensured we had the best coverage. I highly recommend this office for your insurance needs!

I have been with this insurance agency for the past 9 years and they are amazing! Liz is a great agent and has made thing so easy for my husband, myself and my family.

Liz is so responsive and helpful every time we have a question and/or request. We love doing business w/ Loris office!

Liz was excellent in helping getting my business insurance set up. She communicated in a timely manner and was patient with my timing.

Amazing experience. Quick to reply and explained everything thoroughly.

This office is absolutely on top of everything and handles things very promptly! Liz is so delightful to work with!

Mary was wonderful to work with. Responsive to all my questions and built me a great quote. Saving a good chuck of change from my previous insurance company. Very happy, and I would highly recommend!

Very easy and quick to set up insurance! Also by text since I was so busy at the time. Definitely recommend!!

My wife and I have been with State Farm for a few years now and we truly enjoy working with Jackie. Jackie is very professional and responsive to our inquiries. She also genuinely cares about making sure we have the right coverage in place. Her gentle persistence despite our busy schedule is a blessing.

Liz LoGrade has been ABSOLUTELY amazing and a great agent. Wouldn’t be anywhere else.

Lori and her team are always responsive and stay on top of keeping us in the loop to ensure smooth sailing with our insurance coverage. Thank you Jackie for all your help!

After having a very bad experience with another insurance company, I was completely guarded and uncomfortable with having to find another one.However,I had a very good transition to State Farm.I needed auto and life insurance. I’m so happy I contacted the Lori Vajdich team.Jackie Matchinga was extremely polite and guided me through every step of the process.She couldn’t have been more helpful, and I’m a person with many questions and challenged by technology.It’s very comforting, knowing that I can call or text someone I trust, to help me if I need a change in policy or additional coverage.Thanks so much for helping me.

I have been with Lori’s office for many years now. The girls in the office are always polite, very outgoing and friendly. I call in monthly to pay my bill and I am treated like a friend not just another customer. I even purchased a new car last year and they encouraged me to go to State Farm bank to get my interest and payment down. I refinanced and saving a lot of money. I would recommend Lori Vajdich’s office to anyone seeking insurance.

Everyone at the office is extremely professional, experienced, kind and very helpful. I moved our policies from Nationwide and am extremely happy I did and with Lori Vajdichs team. Mary is absolutely the best!!!

Jackie M. was very helpful in helping us decide on home insurance for our new home. She was timely, professional and helped us get a policy perfect for us. We appreciate her going above and beyond for us!

Simply amazing! Mary was incredibly helpful and answer my millions of questions without any hesitation. I had plenty of questions since purchasing our first home and switching from another company that Ive had for years and years. She felt more like a helpful friend than someone just trying to sell me something, so rare nowadays! I would recommend her to anyone that is looking for great rates and outstanding customer service. 5+ stars!

Very friendly and response to your needs in a very timely manner.

The ladies at Lori Vajdich Agency are nothing less than OUTSTANDING! They treat you like family since day one and theyre always available in the event you need them. Ive had all my policies with them for several years now and plan to remain a lifelong customer.Call them and theyll take care of you!

Super friendly and very informative gave us a great price for two vehicles and home owners, their there any time we need would recommend anyone that is in-between insurance or looking for a change, have had progressive and allstate before and Lori and her team are hands down the best

I’d been insured at another company for many years and finally made the switch to Mary and Lori at State Farm and couldnt be happier!! I wish i would have done it sooner. They are very attentive and I always sense a smile on the other end of the phone. Highly recommend for anyone looking for all aspects of insurance. Will send friends and family soon. Well done Ladies!

Great office. Would recommend for all your insurance needs!!!

Always pleasant to speak with on the phone and truly cares about their clients. Would definitely recommend using for insurance!

Absolutely the best insurance co out there. A little story I will share on how amazing these ladies are: I have been with Lori for gosh maybe 10 years. I used to suck at making my payment on time for simple fact I would forget. Lori and her team where so patient with me and would send friendly not hounding reminders. I recently was taught the on line bill pay option and have found myself missing the ladies in the office lol. Another fun story is when I went to buy my first home a year ago, Lori was so helpful and I remember telling my realtor and broker that no matter what I was staying with Lori. Many said well get some quotes because you have to have three. I called other places and flat out told them I was staying where I was but needed a quote to appease the underwriters. These ladies at this branch are amazing, they have even come to me to sign paper work on there way home from work! Absolutely the best customer service and I will never change who I use for insurance!!

Switching over from our old insurance company to State Farm was the best decision. Mary made the switch easy and fast and saved us money on top of the great coverage. We received great student discount for our boys and also for the house.Mary definitely went the extra mile something our old insurance company I felt did not. I highly recommend her for any of your insurance needs.

These guys are very helpful and come highly recommended to work with.

Loved working with Jackie Matchinga! She made the transition from Pittsburgh office to Cleveland extremely easy and saved me money! :)

I love dealing with this office. They are awesome with communication and always very helpful. Lori is courteous and kind. Would recommend to anyone.

Liz is always contacting us with updates to our policy and is always there to answer our questions and provide clarity whenever we need it. Shes been fantastic to work with!

I talked to Jackie Matchinga after my now previous insurance company mistakenly filed a claim against me. She went above and beyond to help me. She ended up saving me a significant amount of money and gave me better coverage on my home as well as my auto. Then she followed up with me to make sure I didn’t have any further questions. Talk about providing peace of mind. Lori Vajdich you have a top notch team!

Jackie M helped me with my home owner and auto insurance. I recommend her for anyone interested in home or auto insurance. Thank you Jackie M.

I worked with Mary to get renter’s insurance for my first apartment a few years ago. She was extremely helpful, and made sure I understood all of my options! Just recently, I visited the office to revise my policy, get car insurance, and insure my engagement ring. Not only did Mary help me with each of these items, she also found every possible discount that I was eligible for! She even called me later that day because she found another discount that could be applied to my policy! Talk about going above and beyond!

Lori and her office are fantastic and so quick to respond to my questions! I recommend all my friends and family to her office.

I worked with Mary recently while buying my first home. She was able to give me a great home and auto rate! I saved SIGNIFICANTLY by switching from my old auto insurance. She was so awesome to work with that I had my mom and brother call her. They were set up right away and saved as well. Mary is the BEST!

The fast replies to the numerous questions I had was very much appreciated. I had a number of questions for both my home and auto policies. Liz provided thoughts I had not considered and was not pushy upselling me on anything. We did make a few adjustments to our policy and feel very good about our decisions. Thank you Liz.

I had no idea what I was doing when figuring out my insurance. I had managed to get my bill up to $180+ and Mary had called me 10 minutes before she was off the clock to help me figure it out. She managed to drop my payment wayy down and get me all sorts of discounts! By far the best experience I’ve had with any insurance company for the first time!!

Quick and friendly service!!

We have always had great service with our state farm agents. Liz and Jackie always take care of any business or residential insurance needs and are more than willing to assist us with any issues or questions we may have. The entire staff is wonderful.

I was looking to switch insurance companies for both my home and auto insurance, but rarely had time to sit on the phone or read through a ton of emails trying to find the best option. A friend recommended Lori and her fantastic team. A couple of emails back and forth to relay some details and they had all the comparisons and options laid out, plain as day, clearly and precisely. Great, timely customer service. And I increased my coverage while still saving a few dollars by switching. Consistently responsive and willing to answer all my questions and concerns.

Any policy changes that I have needed have always been handled in a timely matter! All questions have been answered quickly and with great service.

Lori has been my agent since 2012. She has been wonderful to work with, helping my wife and I with all our insurance needs over the years. From claims to adjusting policies, every experience has been a positive one.When State Farm began offering banking, her agency once again was there to help. I would recommend both State Farm and Loris team for assistance with banking and finance.Both State Farm and Lori are great to work with. Ive had the most positive experiences with both. Neither have given me a doubt that I chose the right insurance company and agency.

Mary is amazing!!We were with another company for years and thought that we were getting a great price.Not only did Mary save us money but she upgraded our policies so we had even more coverage.She is very professional and super nice and efficient.You can tell she loves her job and will do a fantastic job for you.I highly recommend her for all your insurance needs!!!Thanks again Mary!!

Liz is a true professional. She is very responsive and dedicated to her job. Very helpful and always willing to help going back-and-forth numerous times for us with all the changes thank you Liz!

Mary and her receptionist at this office are amazing!!! Quick same day quote and response saved me hundreds each policy. Im grateful😇 thank you!!!

Switching over from our old insurance company to State Farm was the best decision. Lori and her team made sure we were getting the best deals and made it so easy to switch over. They are always available when you have questions or concerns. I got the pleasure of being able to handle my insurance with Mary, who is a sweetheart that made me feel comfortable switching over. Thank you to everyone at this office especially Mary

Jackie M. gave us a quote for life insurance for me and my family. Jackie informed me on all available options, while explaining in detail each policy. I was left with no questions and felt great about what decisions I made for my family!

Weve had all of our policies with Lori and her team for a few years now. Ive never had any issues. Most recently, Mary called us to let us know that a home we were purchasing had undisclosed water damage history. She saved us from a potential financial disaster. Those little touches on customer service go a long way and they always respond immediately. Theyve earned my loyalty and I hope this review gives someone the push they need to give their team a shot.

Nothing but good things to say. Jackie Matchinga is top notch, so easy to work with and saved me a ton of money on my auto, motorcycle and renters insurance. I would definitely recommend!

Lori was able to combine my auto and home insurance at an amazing value. Very prompt and professional service!

Jackie has been nothing but helpful in taking care of all our insurance needs, from car to home to life. Shes always thinking of ways to provide the best possible service at a price that works for us. Highly recommend her and her team!

I have been with Lori and Liz for many years. They are excellent. Very responsive and quick to reply to all forms of communication. They have always been happy to meet in person to explain every complicated aspect and cost driver behind your account. Insurance can be scary and confusing. Not something to farm out to a faceless website or call center. Know what you need before you need it and know who to call when you do. This is why I stay with Lori and Liz.

Liz is FANTASTIC! Great communicator, very helpful when I made insurance changes recently. Every experience with her since I started with State Farm has been just awesome!

Ive been slowly adding and migrating my insurables to State Farm along with my fiancée and Mary and Lori have been very helpful and are always quick to respond! We are always very satisfied!

Brianna was very nice on the phone. She answered all my questions fully. She replied to all my email questions also. She is very nice, helpful and knowledgeable in her field.

The ladies at the office have always been very helpful in finding ways to save while properly covering my cars, house, and toys. Ive been with State Farm for 44 years. Great Team!

Liz - I really appreciate you following up with us on that homeowners insurance policy that I forgot about. You and Lori do such a nice job of taking care of our family!

I give Lori Vajdich and her team of professionals 5 stars. They are helpful and easy to work with. Recently, Brianna has helped me make a few changes on my policies and she was awesome.

Mary was fantastic to work with! Very prompt with my auto and homeowners quote. Saved me so much compared to my last carrier! I would highly recommend the team at Lori Vajdich State Farm!!

Brianna G.I just bought an older car to drive in the winter. Brianna was very helpful making sure I had the correct insurance. Also she was very quick to call me back with the price. My wife and I have always gotten excellent service from everyone in this office. Thank you again for everything and have a wonderful holiday

Liz LoGrande has been very helpful with suggestions to save money, sending reminders to make sure I dont drive without appropriate coverage and answering all of my insurance questions.

Wow, where should I start. I was in the market for home owners insurance. I was recommended to speak to Mary McKeon. She was everything my now former agent and staff wasnt. She totally ran circles around them. From her knowledge of what I wanted to pricing. I answered a few questions and she called back which seemed like minutes with a quote that I didnt have to go back and fourth with. Im a happy customer for sure!!

This office in Mentor is outstanding with their services! My contact Liz is always available and if shes not, there is always another person that is able to assist me with my questions or concerns. I would recommend this State Farm Agency to everyone!

Jackie Machinga is the best! She whent above and beyond to give me all of the discounts i needed and even cross trained people for other offices to get me my auto discounts

I had the pleasure of working with Jackie Fisher she was so professional and nice. She made me feel welcome and eased the whole process of switching insurance companies. I highly recommend her for any and all your insurance needs.

I love working with Bri in Loris office. Bri is always professional and courteous! I always appreciate the correspondence from the office! Mostly the personal notifications that our billing will be going down!!! I would highly recommend working with Lori and everyone in her office!!! Thank you for all you guys do, please keep up the excellent work!

Absolutely great people and place. I get the best deals and cheapest rates for car insurance and renters insurance too. An you wont be in the office long or on the phone long with them if your in a rush too. They also have great business hours. Great when look for insurance when buying a new car as well.

Ive been with this office for over 10 years, never had a problem and always get excellent service.

Ive been with State Farm for 20+ years and I have to say Lori and the girls are the best. Recently purchased a new vehicle and Bri got me a great deal on a car loan. She went the extra mile to get the best rate possible.You girls rock.......

Jackie Matchinga did our policy and we upped our coverage, added renters ins, and insured my ring, for less than we were paying with our current provider. I convinced my son to give it a chance, and he also switched, due to better coverage with savings. Very pleased and very impressed with our experience.

I switched to the Lori Vajdich Agency and Brianna has been my Agent for over a year. (i as well am an insurance agent) Brianna has taken care of all my insurance needs without any trouble and the entire office is very friendly to deal with. They all are a great bunch of people.

Lori has been very helpful and very quick to respond. She has gone above and beyond to make sure all my questions are answered. Switching over from my old insurance company to State Farm has been the best decision.

It has been a real pleasure working with Mary at this State Farm office. She was extremely friendly, helpful and explained every detail of our policies simply and thoroughly. She also made it worth while for us to switch over our car insurance at the same time as obtaining renters insurance. We were downsizing and going from a home to an apartment. She made the entire process stress free! I would highly recommend State Farm, Mentor location. You wont be sorry!

Great group of girls. Always so pleasant.

Always there to help when I need

I have been a customer for a couple of years now and my support has always been 5 star. I made the switch due to better rates for both my auto and my home policies and havent looked back. I recently had to put a claim in for an auto glass replacement and the support provided by Kaitlyn was hands down the best yet. She not only informed me that the replacement would be done at no cost but referred me to the top vendor in my area that replaced my windshield onsite at my work. Completely painless experience, I would highly recommend Kaitlyn and Loris office for all of your insurance needs.

They had the best rates I could find! Mary is amazing! She always answers my questions and assists me with finding solutions, I highly recommend them!

I love this place! Mary is great and they just have the best service around! The discounts they offer will save you a lot of money. Highly recommend this place.

Jackie is awesome! I have been with them over 3 years she has done nothing but help me out when I need her!

Very great experience. Prompt responses and made switching very easy. Worked very hard to earn my business and the service was excellent.

Lori has a great team that continually exceeds expectations. Mary is a great representative that responds quickly and has always been there for us. Lori and Mary are a true delight to work with and I cannot see myself ever switching to any other organization. Thank you for making everything easy!

Jackie was so helpful in providing quotes in a timely manner. Our family was able to save over $200 a month!

Loris office is very pleasant and professional. I use them for my auto and homeowners insurance. I highly recommend calling them for a quote.

My Husband and I have been working with Liz for the last few years and she is fantastic! She is extremely responsive and proactive, and has a great attitude. She helped us save a lot of money on our homeowners insurance, and came out to our house to meet with us to talk about life insurance and other insurance products. She gives great advice and has really helped us get comfortable with the amount and types of insurance we need. I highly recommend working with this State Farm office, and with Liz!

Liz is great! I moved out of state after signing up for my life insurance with her (to a state with no state farm agents) and she goes above and beyond to make sure that MY life is easy. I cant say enough about how helpful she is! She even helped me when setting up my car insurance out here in the boonies, even though she didnt have to.

Great discounts for good students and college grads! Fast service and good advice! Thanks for taking care of me Mary McKeon!

I called the office because I needed a diamond ring insured. Jackie was friendly, very helpful, and quickly quoted me the cost on the phone, Within a of couple hours I received an email from her confirming that everything was taken care of. Great fast service!

Great office, I would highly recommend getting a quote from them. Very professional!

I recommend this insurance company! Mary was my Insurance Sales Representative. She was able to provide us with a plan that gave us better coverage and monthly savings of $85 compared to our previous insurance. Also being a college student, I was able to qualify for the Good Student discount. Ask for Mary and she will take care of you and your needs!

Liz is amazingly quick and thorough. She makes insurance easy!!

Mary McKeon is hands down the best insurance agent I have ever come in contact with. Professional, timely, friendly, and accommodating are just a few words to describe her. 5/5 would recommend to anyone looking for excellent insurance!

Great Customer Service! Jackie is knowledgeable, quick to respond and always willing to help.