I used Flag City near the beginning of 2021. They showed up very fast! The driver was very friendly and personable.I like the way he explained things to me, and the concern shown for my safety.

Awesome understanding...

*** ITS A SCAM*** DO NOT USE THEM...Over charge for unnecessary services. The Memphis Police Department called Flag City Towing to tow our truck and trailer after someone rear ended our driver. The total miles driven round trip were 12, they did have to send 2 wreckers so I understand two charges, that being said they also sent a Rollback Wrecker that was not needed because it was a big semi truck and 53 foot trailer but they still charged us 3 hours for it at $125 per hour and since they had to send a supervisor they also charged us 3 hours at $125 per hour, all said and done our bill came to $3150 if we pay cash or with a check, if we want to pay with a card they will add an additional 4% to the bill. Needless to say our company will not be using them and will discourage anyone we know from using them as well.

These people bring towing to a whole new level. They are nice and professional.

Nice staff

I called around for pricing and they were by far the MOST AFFORDABLE & RELIABLE company! They sent someone out within 30-40 minutes and he was very nice! I will most definitely refer to someone else!

Worst ever! Rude, unprofessional people. Out of state, had accident. Asked for suggestion on auto body shops. The driver took everything as a joke and then left our car on side of road under a no parking sign.

Lack of empathy, no people skills, took money just to leave us stranded. I got into an accident and called them to get towed just to be met with a woman being rude and short. We finally get towed and our phones are dead. The driver refused to help us, wouldn’t put any location in his gps, we had to go door to door knocking and asking for help, he ended up dropping us off at a auto repair shop that’s no longer open and parking our car in a no parking zone. HORRIBLE PEOPLE

I shouldn’t even give this company one star. Mark was our tow truck driver today (5/11 at 4:30 pm) that my insurance company contacted. He was volatile, started arguing with Steve’s auto parts owner/employees, threatened my boyfriend’s life, and was careless with my car when towing it. On top of his horrible attitude, he dropped it off at the wrong location without letting me or my insurance company (an hour late at that!!). My car was left on a random corner in Memphis?! I swear my family will sue if it turns out my car was damaged in any way. we will find out tomorrow

Great person that was very careful and delivered thanks.

THIS COMPANY HAS HEARTLESS THEIVES WORKING WITH THEM!! Upon getting my car towed after a traffic stop, by the next day all of my possessions were either STOLEN or DESTROYED. .I dont know exactly understand how you can stay in buisiness with that type of thing going on ..To me I think they deserve at least 5 NEGATIVE STARS for the type of dis-service that was done to my New GMC..

Its ok not really a rite here rite now towing company

That guy Kenny was so cool! Hell help ya find your ride.

The worst experience of my life, after waiting 2 hours for them to arrive not only did they damage my tire but also damaged a sensor behind my rear wheel where the tow hooked I called to file the damage and the general manager tells me he has never heard or saw that happen before so they are not going to be reliable for the damages I will never in my life use this company or refer a customer

Refused service

The driver Mark was extremely rude he was frustrated because he had to do the job he hung up on my face when doing business the lady was in the office and was extremely helpful and a loving person

Great