Horrible company! My vehicle was towed to them from an accident and I released the vehicle the next day to have it removed off their lot. However, when the other company was trying to get it a worker lied and said that my vehicle was not released so they could not get it. I got my insurance involved day one and had to go up there numerous times and snap on them because they were trying to get money by holding my vehicle on their lot for a whole week. Then this reap off towing company ended up towing my vehicle to the repair shop the last I was up there around 12pm I checked on my vehicle and got a movie out for my son. My truck was working then and between 12:30pm and 2:30pm my vehicle was completely dead. Not turning on at all. What happened to my vehicle between that time? I have a witness from the repair shop on how my vehicle arrived and how it was left. This is not acceptable because the driver shouldnt have been messing with the inside of my truck.
They were fast professional n very friendly will call them again if needed n would highly recommend
Great service, very helpful thank you
They were perfect on time great price an wonderful service i would recommend them to anyone keep up the great service😊
B&B was a nice friendly tow company.They are open Mon-Fri from 9am-5pm.They will tow your vehicle to you if needed and they are extremely affordable and understanding.
Would rate zero. I use State Farm road side assistance. B&B told State Farm 30 minute eta . when i call to check they told me hour and half.
I have had the best experience with B&B. Was given eta time of 30 to 45 minutes and guy showed up in 30 minutes. He was very friendly and professional . I will definitely use this company again.
On time and very friendly.
Great towing service by far! Incredible punctuality & promptness.
Fast, friendly & affordable
Great service from the driver Kurt. He got my car to the shop early to be first in line. He even waited for it to open to hand the key to the shop owner. Excellent job B & B Towing.
Very nice employees at this towing company.
Best tow company out there they were nice and professionals and to the dumb broad who said they wouldnt show up after they heard your son talking to the police is because the police has to dispatch the wrecker out there there is a police rotation list that the wrecker company is on so next time before you want to talk done on a company know the facts first second I know other tow companies that charges 125 and up past midnight
Friendly and helpful
My car broke down just east of Memphis with just me and a baby and the gentleman that picked up my car named John I think was just awesome. He helped get the car seat out of my vehicle and made the whole situation less stressful. Thank you!!
The customer service I received was abysmal. When I called to check on my towed vehicle, they hung up on me twice. It took 3 phone calls to get simple information.
Dont use this service! Called for a tow truck and was told that the price could go up depending on condition of the vehicle. Although the situation was described to the dispatcher perfectly, the price went up by $40. Then, when the young man couldnt take a credit card, even though the dispatcher said he would be able to do so, it took a trip to the bank. And then the price went up again by $35. The dispatcher was rude and unprofessional as well.
Great job
Great service, nice, and helped me in a pinch.
Great service! Will use again in the future.
Driving around with a truck that reads Dont hate the player hate the game and show some respect plastered across it. How terribly obtuse and unprofessioal. Next business, please.
Jason Lewis, 1 to 10 a 10 very very hopeful : Thaddeus Townsend, Truckmovers
Absolutely ridiculous. Called them at midnight. Wanted to charge $125 from Germantown Pkwy to midtown but after they heard me talking to police officer, they declined to come out. They must have a bad reputation with MPD.
They are very rude. Don’t deal with them!!!
Way too much money! Why the cops called them instead if letting my son call AAA makes me very suspicious!
Very rude and unprofessional!