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INFINITI OF MELBOURNE
100 N Harbor City Blvd, Melbourne, FL 32935, United States
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INFINITI OF MELBOURNE

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Jo
Review №1

1st of all I have not been to the dealership ONCE, but I must say all the staff people I have spoken with over the phone answered all my questions and were extremely knowledgeable about my car (2006 infiniti m35 X). I am definitely going to be having a diagnostic test & possibly more done to my car in the future. I save one star awaiting my 1st experience with the dealership & I will be giving my updated review afterwards. Ty Infiniti of Melbourne FL.

Pa
Review №2

I have never gotten in and out of a car dealership in the short amount of time it took me to make a great deal at Infiniti of Melbourne. Tunde and Frank were friendly, polite and efficient. I have never been treated better when purchasing a car. They were fair and attentive. Got a great deal, and I would recommend anyone looking for a quality new or used car to try them first.

Ja
Review №3

This is probably the best car dealership I have ever interacted with! My sales associate was DANA, he is Fantastic!! NO PRESSURE, HONEST AND TRUSTWORTHY. The whole dealership experience was calm, understanding and felt good. Dana, Frank Lee and the finance guy are ALL GREAT to deal with!!!

Er
Review №4

My boyfriend Will purchased a preowned Infinity G37S with the help of Carrie States on Sunday, August 23rd. BEST CAR BUYING EXPERIENCE either of us have ever had! I was beginning to think service was dead during these COVID times but Infinity of Melbourne - and specifically Carrie - proved me wrong. Prompt service, absolutely no pressure, and Carrie gave Will the best deal and best financing possible without even having to ask and/or haggle!! Juan Illera, the Business Manager, was extremely helpful with finalizing the paperwork.Will and I are both so very impressed with the high level of service received (in COVID times and beyond). We highly recommend you check out this dealership and ask for Carrie!Will is so happy with this purchase. We will be back!

Ni
Review №5

My Father & I had a great experience recently getting a 1 year old vehicle for him. Both Tunde (sales consultant) & Frank (sales Manager) were a pleasure to work with. In and out in a total of 2.5 hours which out of the 28 car purchases I have been a part of has been unheard of. 5 out of 5 with everything so far. Hopefully any service requirements needed will be as simple & expedient as the sale was.Thank you Infiniti of Melbourne.

Sa
Review №6

I’m very happy with the car I purchased today and appreciate how easy and stress free the whole process was. Dana and Patrick were friendly, professional, and great to work with. There were some minor cosmetic scratches on the bumper that I expected from a used car and they went above and beyond to set up an appointment for me to bring it in and have some detail work on it. I didn’t expect that or even ask! That extra bit of service really meant a lot to me and I’d highly recommend them to anyone looking to purchase a car.

Sa
Review №7

I want to thank Dana because I had been to 6 dealerships before coming to Infiniti of Melbourne and I wish I had come sooner! The process was so much easier no hidden costs and gave me a great deal! All around best experience I’ve experienced buying a car no pressure and willing to take care of you and make sure your happy. Ask for Dana

wa
Review №8

Best car buying experience ever! Simple & easy. Thank you Frank & Patrick!!!!

M
Review №9

Sue has always been great to work with and I only go to this dealership because of her. However, Service technician diagnosticsis very disappointing. Some of the items needing attention on the list was never actually inspected or checked. The technician assumed certain services were needed because my vehicle had not been in service at Infinti since 2019. For example, his diagnostics stated that oil needed changing when I just got oil changed the same morning before dropping vehicle off to Infiniti. Also stated needed a coolant flush and new spark plugs when a new radiator, spark plugs and ignition coils were installed a few months ago. Other items didnt list the exact same details of what would be replaced in which I was verbally told. So my concern is how much did he actually check on my vehicle? I paid $325 for diagnostics to be told over $13,000 in repairs were needed and some things were not physically inspected.

Ja
Review №10

Such a great experience with Dana! My husband and I both purchased vehicles and the process was so easy and simple. From the first test drive to check up calls a month later, the service is excellent and exceeded my expectations.

De
Review №11

They were the worst car sales people they made an appointment with me for 130pm to see a truck. When we got there the manager was rude and nasty. Someone else was there looking at same vehicle who came with no appointment. They didn’t honor their word that they promised the sales staff is the worst. Will never go there again the Latin manager was so horrible you can’t even believe the bad words and everything!!🤬🤬🤬

im
Review №12

Infinity of Melbourne listed a 2009 Audi A4 for sale at a really good price(to good for the condition of the car). Website said it ran and worked. When we got to the dealership the salesperson said he would not sell it because the engine had to be rebuilt or replaced. This was a bait car to get people into the dealership so they can sell you on something more expensive. The car has still not been removed from their website at the time of writing this. I will never shop at this dealership again. I feel they are dishonest and untrustworthy.

P
Review №13

Best Car Buying Experience!!We went to Nissan of Melbourne to buy a car, checkbook in hand, but they ended up not honoring the price that the salesman and I agreed to. We went just down the street to Infinity of Melbourne and had the completely opposite experience...GREAT CUSTOMER SERVICE. We were greeted by Will in the parking lot and he promptly took us on a test dive. That car wasnt for us, but we spoke about what we were looking for. He showed us another car that suited our needs and wants, then we were able to make a deal. The purchasing process and customer service was the best car buying experience that Ive ever had. Thank you Will!

jo
Review №14

I had my vehicle serviced, Sue was my service advisor she was very professional knowledgeable definitely an asset to the service department but wasnt people like her I would not come to the dealership.

Br
Review №15

Just bought a beautiful Q50 here last week! Tunde was amazing as she was very communicative with me the whole time I was driving 3 hours across the state of Florida to view this Q50 that was listed on their website. When we got there the car was in beautiful condition and Tunde was very helpful through the whole process. 10/10 recommend this dealership.

Le
Review №16

Tunde was amazing. She made my car buying experience smooth effortless quick and full of kindness

th
Review №17

My wife and I were looking on the internet for used car see a g37s convertible messaged them on face book. Immediately replied and made an appointment to look at car.. Infinity of Melbourne is an Awesome dealership worked with us and to get us the best price . Also offers and excellent warranty on used infinity .... just a follow up went it for service last week had a few issues that needed attention . The most expensive repair being value covers and all hoses $2000 with labor give or take that warranty didnt cover because of mileage, we had originally declined .Since its only 2nd month since we bought the car Infinity of Melbourne is fixing for us at no cost to us .... thats just Awesome and cant thank them enough.. Infinity of Melbourne went out of there way to make sure my wifes G37 was in top shape even after the sale was completed. Thanks so much.

L
Review №18

Ive worked in sales 20+ years so I appericate a sales professional doing it the right way..Be likeable, trustworthy, knowledgeable....more importantly LISTEN to the needs/wants of your clientLiterally the best experience Ive had purchasing my dream SUV. Dana was amazing, professional, personal and true to his word.After 3 failed attempts in Jacksonville because the car salesman told me the car was mine..get me to the lot, only to say that one was sold....AFTER they pulled credit...but we can offer another one...blah blah blahIm a resident of Jacksonville Florida so for me to find great service in Melbourne was a pleasant surprise.Definitely worth the drive to see Dana... great sales professional, a better man.

Th
Review №19

Awesome people! Bought a truck from them and they made the process super simple. Dealt entirely through email, no hassel or pressure as I shopped around. I spent a total of an hour in there with test drive and paperwork. Simply the best experience I have had buying a vehicle. Jackie and Tunde are awesome!

pi
Review №20

Got a brand new QX60 deliver to me that seems to be all they had left over on the lot. Sadly it had ants and roaches in it, panels that weren’t completely installed and for the first I immediately felt disappointed with my purchase. This is my 3rd and probably last vehicle with this dealer. Infiniti as a brand seems to be a waste of money, no real luxury technology.

Ke
Review №21

I have leased many vehicles of different make and models over my lifetime but this is my first review. I recently leased QX50 and had the fortunate luck to meet with Dana Ryder. He was friendly, knowledgeable, and made me feel totally comfortable from the moment we met. No pressure just a friendly face to get me started with my purchase. He walked me through the process and introduced me to Frank and other staff members. When we finished, I left with my new car fully confident that I made the choice. He followed up with later calls just to make sure everything was ok. Leasing a car can be stressful yet I never felt that way with him. If you’re looking to buy or lease and Infinity, MAKE SURE you ask for Dana. You won’t regret it!

Ji
Review №22

I recently bought ANOTHER car here (now my 5th) and cant express enough how pleased I have been with the entire team. I recently worked with Tundee and she was absolutely amazing and efficient. Not to mention she is a super pleasant person and a joy to work with. I was in and out of the dealership within an hour, driving away with a new upgrade. Unbelievable! What else can I say... I will be back to see Tundee one day for my 6th..

St
Review №23

We went to this dealership in Melbourne in search for a used certified Q60The sales staff was very professional and helpful in our search. Our sales rep was Dana Ryder and he was a real pleasure to work with. Would highly recommend this dealership to anyone looking for a new car.

St
Review №24

New to the area and had to get tire sensors reprogrammed on Q60 so wasn’t sure what to expect today. First time here and left very impressed and happy. Everyone there was super nice and courteous plus got the sensors done free. Great to know I have an awesome Infiniti service shop locally for the Q60 and Q50! Thanks I’ll be back for any future service/maintenance needs.

de
Review №25

We had an AMAZING experience at the infiniti dealership! Dana helped us with all of our car needs and was so caring and compassionate and made our experience so amazing! Thank you so much for everything Dana! We really appreciate you! We will most definitely be infiniti customers for life!

Ca
Review №26

This location has a team of people who truly care. Rather you bought your Infiniti their or not. If your 🚙has the symbol you are their customer. Great customer service & knowledgeable mechanics. We need more car dealerships to mirror infinity .

Ge
Review №27

I have such a great experience every time I go to Infiniti of Melbourne. Getting my car serviced is always quick and easy and the receptionist, Leah is always so helpful and attentive. They have gone above and beyond and made my first car buying experience truly effortless. Best customer service around!

Ja
Review №28

I love the service department at Infiniti of Melbourne, especially Jenn Hardie. I trust that they will always do what is best for me and my Infiniti, as they care about my safety and security. HIGHLY RECOMMEND!

Ta
Review №29

We were looking to trade in our older Infiniti and went back to visit Dana at the dealership. He was as helpful and amazing as the last time. Excellent customer service and treated us like we are old friends. We are so grateful for another wonderful experience.

Ro
Review №30

My husband and I came in looking to replace my older infiniti and Dana Ryder was our sales consultant. First of all he listened to what we wanted and it was the best car buying experience we have ever had. Everything was up front about what we were paying and what we were getting, even the finance manager was upfront and when we told him what we wanted and didn’t want he was also honest and professional. I highly recommend this dealership you won’t spend your whole weekend there and you definitely will not have buyers remorse. Also, I love my gorgeous majestic white pearl Q50 turbo charged Infininiti! Thanks again!

Ch
Review №31

Another great experience getting a multi point inspection on a vehicle... Ill be back again!

Tr
Review №32

Tunde was a pleasure to work with and very informative. She has awesome customer service. I was not quite ready to buy yet but will follow up with her when I am!

Al
Review №33

Infiniti of Melbourne is the place you want to go if you are looking for a team of employees who treat you like family! Carrie States helped me get into my absolutely amazing QX50!! She is extremely helpful and her response time to any questions or concerns you may have is exceptional. She was working on helping me achieve my monthly lease payment that I wanted, fighting tooth and nail for me. She is extremely helpful and truly treats you like a family member. She CARES about her clients. I would also like to thank Chris Saraceno, he took the time to listen to what I wanted to accomplish, such as my max $$ monthly payment, features that were important for me to have on my new vehicle, etc. in order to close the deal. So at the end of the day the combo of Carrie States and Chris Saraceno working together was wonderful. They got me into a DREAM of a car that makes my soul happy!! Thank you to the both of them working hard to gain me as a customer!

Ga
Review №34

Outstanding service, fast, efficient and very professional staff. Personalized service that makes one feel valued and genuinely appreciated.

Su
Review №35

Don Babb was awesome he put up with my crankiness and handled everything professionally with his military discipline. He accommodated my needs and in the end I have a vehicle I love. Additionally Frank was great in moving the process along with juan. Great sales experience no pressure and did all they could to meet my needs/demands. I would recommend anyone to go here there no sales attitude just great service. From Marlon

Ti
Review №36

I am so happy with my experience here at Infiniti of Melbourne. Don made sure I was satisfied with all aspects of the buying experience. I couldn’t say enough nice things about this dealership. Highly recommend.

Di
Review №37

I’m so impressed by the customer service at this location. They answered all my questions and helped me under my options. Leah was awesome! I enjoyed her enthusiasm and willingness to help!

Le
Review №38

INFINITI of Melbourne always goes above and beyond to take care of whatever my family needs. the sales consultants have worked so hard multiple times to find vehicles that fit my family members’ preferences. the service department goes above and beyond when it comes to getting my vehicle serviced and i know i can count on every single employee of Infiniti to take care of anything i need. thank you so much for your great service!

Ma
Review №39

I could not be happier with my purchase of 2002 Porsche Carrera from Inifiniti of Melbourne. Jackie, Dave, Frank and Shannon all did a great job of making sure my beautiful Porsche was delivered and pristine condition. I felt that it was pleasure doing business with Infiniti of Melbourne. They worked hard to make the entire purchase seamless and pleasant. No hassles.

Th
Review №40

Best dealership ever, My sales representative was Dana Ryder and what an exceptional service he provides! I was in and out in a few hours and couldn’t be happier with my new Q60, my dream car! Also worthy of mention, business manager Juan had all my paperwork ready and the transaction was seamless. This dealership bends over backwards for their customers. If you are in the market for a luxury car, Infiniti of Melbourne should make your short list! You won’t be disappointed.

Ca
Review №41

Great selection and superior customer service. Tunde was so helpful and patient. Highly recommend this place!

gl
Review №42

My sincerest thanks for such a positive experience. Our sales consultant, Dana Ryder, is a true professional; patient, knowledgeable and thorough. He intrinsically cares about each client and put in such effort to find me the perfect car. I couldnt be happier nor more content in my Liquid Platinum QX50 Infiniti! With much appreciation, Suzanne Rankin

Ma
Review №43

Professional staff, easy to speak with. The receptionist Leah was super friendly & helpful. Friendly, customer oriented. I highly recommend

Vi
Review №44

Set up an appointment for an oil change, was in and out fairly quickly.

Ev
Review №45

Great customer service.Sales person Tundi Divoll was great, very knowledgeable and helpful in getting fine information about the new 2021 model. Highly recommend.

Ke
Review №46

Drew is the best mechanic anywhere. And the nicest.

de
Review №47

Wonderful car buying experience with Tunde! Went out of her way to my car buying experience stress free. Definitely recommend! Thx!

Pa
Review №48

My experience at Infiniti of Melbourne was unparalleled by any in the past. My sales person, Dana Ryder was very competent and knowledgeable concerning my needs. He had a high degree of professionalism in his approach to describing all the features and benefits of the QX60 that I was interested in purchasing. I will definitely recommend Infiniti of Melbourne and Mr. Ryder to other individuals that are looking to purchase an automobile.Thank you for a wonderful experience.

ma
Review №49

We recently purchased a car for our daughter and we were very pleased with the service. Our salesman, Will Oese, was incredible. The whole process was quick and easy. We could not be happier with the experience we had. Thank you Will!

Ho
Review №50

We had a great experience with Tunde. She was thorough in explaining the differences with the 3 cars we ere interested in. I’ll definitely come back and buy another car from her

Fr
Review №51

My son wanted an Infinity G50 an Tundee Divolli helped him, she was very helpful explained everything and didnt try to take advantage of him being young and inexperienced, I really appreciated that.

Ni
Review №52

Tundi Divoll was awesome and was very professional and helpful. I was very pleased with the service!

Ma
Review №53

Tundes professionalism at this dealership cant be beat! They keep their word on the price and offered second to none service after my other car broke down in Orlando. Ask for her by name. Dont go anywhere else. Its worth the trip rom Orlando and if you go anywhere else you miss out on working with the most caring and effective place around. Ask for Tunde Divoll

Wh
Review №54

Anna Brown went above and beyond to find the perfect vehicle for me for the perfect price. The whole team was very accommodating and no-hassle during the whole process .if youre looking for a great deal and a great experience, go see Anna!

Ch
Review №55

I have a 2016 INFINITI Q50 that I purchased pre-owned here at this Dealership. All of the employees and management are extremely attentive and professional making the experience not only easy but also enjoyable! The Service Department has been exceptional as well! Big shout out to Jenn the service writer and Mike over in parts! I had them help with some upgrades to my car adding on some additional options that the car didnt come with and I am super happy with the pricing and work!

E.
Review №56

Just got a New Infiniti QX60 SUV........Had a Great Sales Consultant......William Oece.....When you go there ..ask for him........very knowledgeable......listens to your wishes.....and works to please you.....and get you a realistic price....!!

Li
Review №57

My daughter purchased her first car at Infiniti of Melbourne and had an amazing experience! Tunde Divoll was wonderful! She shared options, took her time to make sure this was the right purchase for her. She was efficient and understood our needs. After purchasing cars for over 25+ years, this was one of the easiest transactions Ive had. Go see Tunde Divoll she will take great care of you! I highly recommend her :)

Ly
Review №58

My husband and I purchased a CPO Q60 from another dealer (Infiniti of Tampa)-see previous review. My husband heard what he thought was a wheel bearing going out. We took our car to Infiniti of Melbourne. We were greeted by Jen. She took the the time to print up our CPO paperwork and advise of services included in the CPO that we were not informed when we purchased the car. As it turns out the wheel bearing was not bad, however the front tires were cupped and feathered. The Service/Parts Manager, Luke showed this to my husband and told us this should have been taken care by the other dealer during the CPO inspection. Luke also told us to give him an opportunity when we decided to purchase tires and he could match/beat the price. We shopped all the major tire stores and then my husband called Luke and he not only beat it, they came and got the car and delivered back home. That was absolutely awesome! Thank you so much for all you did.

Za
Review №59

I had a great experience at Infiniti of Melbourne with Tundi Divoll. She was very positive, professional, and knowledgeable at her job. They have great selection of used and new vehicles for every budget. I would definitely recommend to my friends and family to see Tundi at this dealership.

Eu
Review №60

11/30/2020 emailed back and forth all morning with Mr. Frank Lee about a car he had on his lot. We came to an agreement on price out the door and I said I would drive on up after work. I had my parent from Winter Haven come scoop me up so I could drive the car home after purchase. I called after work prior to leaving to my destination which was 43 miles away to see if car was still on lot. Mr. Frank Lee said yes it is and it is the price we agree out the door. I said cool, I’m on my way and it will take me about 40 minutes to arrive being 43 miles out and said I was on my way. He said great we will see you soon. When I arrived the vehicle was leaving the lot on a test drive and long story short they allowed me to test drive it only to tell me when I returned that they were selling it to the other gentleman. Poor business and not a man of his word. Parents drive 80 plus miles to pick me up to drive 40 more miles to be told they were selling it to someone else after being on communication all day and calling prior to leaving. Shaking my head for sure!!! Poor business!!!! Sincerely unsatisfied costumer who will never shop at said location ever again. I was pre approved and ready to roll!!!(Follow up.... 12/13/2020).Spoke to one of the owners and he was very professional. He made me feel that all parties learned from this experience and in the future we will request a deposit to hold. Good to know a company cares about reviews and makes adjustments if warranted. I would be willing to give them another opportunity in the future. Thank you!!!

mi
Review №61

Sue in the service department is always friendly and courteous. Whenever we drive by the dealership my girls always want stop and see Sue because of her kindness. Sue is very knowledgeable and is able to handle all of my needs. When it comes time to purchase a new infinity it will be because of Sue in the service department.

Le
Review №62

My experience at Infiniti of Melbourne was great! From start to finish, Tundi Divoll and Mr. Illera were extremely helpful and the process was quick! I would highly recommend purchasing at Infiniti of Melbourne.

Fr
Review №63

I bought a 2017 Pre-Owned Corvette from Sales Person Carrie States... She was AWESOME, taking my details and required deal requirements seriously over the phone as well as my trade in requirements. She made all the arrangements for me before I got there; and the buying process was a cinch! The entire staff that helped us was thoroughly courteous, professional and made the process pleasurable and a happy event; the way it should be!

Ju
Review №64

I cannot say enough about the experience we had at Infiniti of Melbourne. Carrie States was the best. Not only did she handle the preliminary phone call to investigate the brand and the vehicle for our needs, but delivery was beyond our wildest dreams. We look forward to working with this establishment going forward. Thanks, Carrie.

Jo
Review №65

Tunde Rocks. Personable, helpful, and friendly! Ill be back to see her soon.

Ev
Review №66

I went early today to Infinti of Melbourne, Ive always had a good experience whenever my car need serviced, but today was a lil bit different the service advisor Wilson Vazquez assist me and he was super nice and friendly as well very professional.It was a pleasure to have him as my service advisor, I highly recommended Infiniti of Melbourne the service is always excellent, my car is always finished on time and the car wash is a big plus.

Ta
Review №67

I have been an Infiniti of Melbourne Customer since 2015 and 2 cars later. I will say that have had the best experience with Luke in the service department. When taking my car in for maintenance or questions, he has been so attentive, informative and kind. It is a joy to work with him. Also a shot out to the detail guy, he really takes pride in his work and takes great care of the cars.

Da
Review №68

I brought my car in for service sue Thompson amazed me with her knowledge and experience. I was very pleased with the service I received. i do believe I found my new service advisor. Thank you so much for everything you have done.

Et
Review №69

Buying at Infiniti of Melbourne was such an amazing and memorable experience. Dealing with Carrie States was terrific. She helped me find the car that was perfect for me and was extremely friendly. I would definitely buy from Infiniti of Melbourne again.

St
Review №70

Great service department!!! Jenn is awesome!

Go
Review №71

Very professional team, quite the experience definitely made us feel comfortable. Leah was amazing !!

Tu
Review №72

Amazing place. Very friendly people Fantastic selection of cars. I would definitely buy my car here. The SUV-s has an interior to die for...🙂🤩🙂

Th
Review №73

Dana Ryder at Infinity of Melbourne is terrific! The dealership is clean, professional and on top of their game. Dana Ryder was an excellent listener. Understood our “must haves” and came up with a vehicle that we absolutely love. I looked at alternatives and felt like Dana was on my side in helping us make a decision with no pressure. He epitomizes what we would all love to have in a “ car salesman”. Highly recommend Dana and Infinity of Melbourne”

Ke
Review №74

Tundi Divol is an excellent salesperson, highly recommend!!!

Al
Review №75

Not you typical dealership, everybody was professional and courteous, and didnt waste my time with allot of BS. Carrie States was great and provided me with all the necessary details of the car and was able to answer all of my questions resulting in the exact deal I was looking for. Gave me more for my trade in than any other dealer I had previously talked to. Would definitely recommend Carrie and the dealership to my friends.

Mi
Review №76

I recently purchased a car at Infinity of Melbourne. Normally, I hate having to deal with purchasing a car. This time was completely different! Jackie Patane, my sales rep, was very informative and fun to work with. On top of that, she was very patient, showing me many models she thought I would enjoy. If you need a car, go to Jackie!!!

Er
Review №77

I’ve always been treated well at Infiniti of Melbourne. And I keep going there for cars and for service because of their amazing staff. I’ve been getting my car serviced by Sue in service for at least 5 years, and she is always honest, prompt, and always communicates with me throughout my service. Also, Sue has NEVER charged me for something I didn’t sign for. If more work is done, she makes sure to contact me and explain the issue and the associated cost.I used to never get my cars serviced at a dealership, until I went to Infiniti of Melbourne and was lucky enough to have been taken care of by Sue! If you go there ask for her!

ro
Review №78

The best team around was excellent help for anything we needed a++++++ sevice

He
Review №79

Infiniti is a great dealership to work with! They always go above and beyond for their customers. Wilson Vazquez helped me personally and was very personable. You don’t really see that anywhere anymore so it was very nice to see that. He is a great asset to the company. Thank you so much for all you do for the community!

pa
Review №80

Such a pleasure and easy no stress experience dealing with Carrie States and the finance department. I highly recommend Infiniti of Melbourne. No high pressure sales, and they gave me exactly what I asked for on my trade-in.

sa
Review №81

We bought s Car today from Patrick and he was amazing!!!!

Le
Review №82

5 star for Jackie, she was super nice and knowledgeable with the inventory and specs of the cars, best part was not once did I feel pressured. I would definitely recommend you meet with her if you’re in the market for a car. Thank you Infiniti of Melbourne.

Ja
Review №83

I bought my G37 here several years ago and got my headlights and fig lights replaced today. Luke helped me through the process, he looked on line with me to ensure I was buying the right lights for my car. He was so nice and incredibly helpful. He installed my new lights and they look amazing, I feel like I have a new car! The service team at this location is great and a big hug goes out to Luke!!!

Pa
Review №84

Always excellent service. Friendly and fast... Sue Thompson, in service, was helpful when we were ready to buy a new vehicle.

Ro
Review №85

Infiniti of Melbourne sets the standard for professional service and sales. They have always gone above and beyond to help me, the service department is always friendly and helpful . Everyone from the sales department to the mechanics in the back and even the receptionist Leah Are very knowledgeable and patient with all of my family’s Infiniti needs. Do yourself a favor and do Bussiness where your welcomed as family, do Bussiness with Infiniti of Melbourne!!

We
Review №86

Ive been an Infiniti of Melbourne Customer since 2004 and have been working with Sue Thompson since 2011 and hands down the best service consultant. She is very knowledgeable, attentive, and caring. It is a joy to work with her.

In
Review №87

Went in for service and had to deal with the new Service Manager for an issue. I have been in retail and consumer assistance for 25 years and this Jeremy Collins person needs to take a lesson from the former Managers. The new temporary facility is a joke and not what I expected when I bought my luxury vehicle. Get it together INFINITI Melbourne, will not return

K.
Review №88

Just bought my 4th Infiniti and had the pleasure of working with Dan Mahoney. He made the process so easy, pleasant and fast(in and out in under an hour). This was by far the best experience I have had when buying a car. The facility was clean, the Infiniti team were all professional and nice from the from front person desk to the managers, all stopping to chat. I wasn’t pressured and never once get like they were trying to push anything on me. Wasn’t sure I would go back to Infiniti after my last car experience 3 years ago but after today, they have rebuilt the loyalty that was lost with the previous owner and team.Thank you Dan, Frank, Juan and team. I’m glad to see customer service still matters!

ca
Review №89

Love my Infiniti. Great service dept. Jen and Luke get me in and out. 😊

Ta
Review №90

I had the best experience buying my QX-80 from start to finish. Dana was our sales agent and I will say he is the nicest person very knowledgeable about the car helped me with all the computer stuff inside he really went above and beyond. I would honestly recommend buying a car from him and Infinity of Melbourne.

Ra
Review №91

Sue in the service department is the best! She is always available to answer any of my questions and makes getting my car serviced a breeze!

La
Review №92

Just left Infinti of Melbourne getting my car serviced. I must say as always I had a wonderful experience. I arrived early and Wilson Vasquez took very good care of me, getting me in and out quickly. He was very professional, as well as friendly. He never disappoints..

Da
Review №93

We heard wonderful things about Infiniti of Melbourne. Our experience with everyone there was exceptional! Jackie Patane was our sales lady and she definitely went out of her way to accommodate us. We never felt any pressure to make a decision, easy car buying experience. Great service after the sale too!

Ri
Review №94

They had great customer service. Sue Thompson went above and beyond to help me make sure my cars’ maintenance was up to date.

Da
Review №95

Jackie Patane is a wonderful sales woman! Jackie goes above and beyond for her customers! Jackie is the most kind and thoughtful sale associate I have ever met. I would give her 100 stars if this app would yet me!!!

Ch
Review №96

High pressure salesmen. Started out great when I inquired about a used vehicle around midnight and got a call around 9 A.M. It was a Thursday and I was asked if I wanted to make an appointment to test drive it Friday or Saturday. We talked numbers then got off the phone so I could get ready while they were putting together an offer.Got an email then two texts saying they had FIVE calls on the vehicle that morning (it was 9 A.M.) and they were getting it ready for another customer. FIVE calls on one vehicle within an hour of opening. Not sure how it went from asking if I wanted to come by in 48 hours to having FIVE people all of a sudden call. Crazy thing is I checked and said vehicle was still there 3 days after this happened. I texted back after I finally stopped laughing that one of the other FIVE callers could have it.Integrity just doesnt exist for car sales or politicians.High five Infinite of Melbourne

Om
Review №97

Risk Free Pre Owned and New Vehicles. Part of the Kelly family

Ma
Review №98

Down right the best car buying experience I’ve ever had!!! There was no pressure while looking on the lot. Chris was very knowledgeable and helpful in understanding the features of the vehicle and the purchasing process. Chris worked with us to make sure we were in the price range we needed and made sure we knew all of the options. We will definitely go back!!

de
Review №99

Sue thompson was a great help. I dropped my car off to infinity and had it back in no time. She offered me a drink and a snack. Very friendly and professional.

Ji
Review №100

THE SERVICE DEPT. CREW IS SO AWESOME. SUE THOMPSON WENT ABOVE AND BEYOND TO MEET MY DEADLINE. I CAN SEE WHY SHE HAS BEEN THERE FOR OVER 9 YEARS.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:100 N Harbor City Blvd, Melbourne, FL 32935, United States
  • Site:http://infinitiofmelbourne.com/?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 321-316-6894
Categories
  • Auto repair shop
  • Infiniti dealer
  • Car dealer
  • Car leasing service
  • Car repair and maintenance
  • Car service
  • Used car dealer
Working hours
  • Monday:8:30am–7pm
  • Tuesday:8:30am–7pm
  • Wednesday:8:30am–6pm
  • Thursday:8:30am–6pm
  • Friday:12–5pm
  • Saturday:8:30am–7pm
  • Sunday:8:30am–7pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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