Car was available. Then it wasn’t. Then it was available again. Then it wasn’t. Then it was but at a higher price with a new $1500 fee. Then it was you need to come into the dealership and purchase without financing despite being overqualified for this transaction (ran my credit knowing full well they weren’t selling me the car). I offered to wire full funds to accommodate them because apparently they were doing me a favor. Then it was the car is 100% yours as long as the guy coming in later today doesn’t buy it. Long story short. 2 wasted days trying to buy from a clown car dealership. Don’t waste your time and I dare them to respond with anything I said being untrue.9/21 - Response to the Dealer - Inventory? LOL. I called in 3 days before someone walked into the dealership. You asked me to wire funds and not take a loan which I offered to do. You asked me not to register the car in NY where I live but at an address in Florida and then I could buy the car. I agreed. Then you told me the car was mine if this person on day 3 didn’t buy it. First come first serve or you only sell to locals? Also not sure how you charging an extra $1500 after the initial quote which I have proof of has anything to do with inventory diversion. All good. AG of Florida will look into your shady bait and switch tactics.

My great experience began with a phone call and continued with a smile at the door. Vincent met me at the door and took me to his office. We discussed the options that l was interested in and found MY TRUCK on the lot! We took a solid test drive in adverse weather which sold me on the truck! We returned to his office and discussed financing options (Thank you guys) and I basically rolled with keys and a smile!!

I am an over thinker, and I had a very hard time deciding to buy this 2010 Mazda 3 Sport car. I knew that I really wanted it, but I don’t know how to drive stick shift. I decided I wanted to learn in order to get the car, because that’s how bad I wanted the car. The company worked with me for four days, I came back every day looking at the car trying to decide what to do. They were very kind, and let me take my time. On the day I finally decided to purchase, I sent a message to my salesman that I was on my way, and he said he already had the keys, and the car was at the front for me. It was so sweet and it was the easiest transaction that I’ve ever had in my life when dealing with purchasing a vehicle. I want to give a huge thank you to all the salesmen that helped me with this decision, specially IVAN HAGANS that dealt with me through this entire indecision of mine! He even was kind enough to give me a quick lesson on driving the manual car so I could be confident enough to keep going. THANK YOU SO MUCH! I can’t thank you enough for your kindness and assistance!

Vince at Nissan is an incredible Sales gentleman! He is extremely knowledgeable of Nissan’s vehicles and is a trustworthy individual to do business with. All the staff at Nissan in Melbourne really go above and beyond to meet the needs of their existing and future clients. Danny, another Sales Senior is very knowledgeable and takes the time to explain all terms. Karen in finance also notably works hard to keep her customers happy. Overall I would definitely recommend this dealership to friends, family, or co-workers.

My son brought his vehicle in because the transmission was slipping, this vehicle he has only had for 11 months. When they told him they could not find the issue through their computer system he begged them to drive the vehicle. They head mechanic told him not to drive it because there’s definitely something wrong. They did not have a rental car for him nor a way for him to get home. He walked the 7 miles, upon the 5th mile he was mugged.My husband and I called the actual owner, Paul Pearson. I have never been spoken to in the manner this man verbally attacked us. I will never make a purchase with this location as they have no integrity. They want to make a sale but as soon as they do they don’t stand behind their vehicles

Waste of my time! They offer me a price online then suddenly the price was $9000 more when I made thrip over which was an hour long because of adjusted price or whatever BS. In they’re website the price is also $9000 less than what they want you to pay. I was in communication with someone filled out a credit application online and told them exactly what I could pay and how much I could put down and everything. I would not be buying a Nissan anymore they’re sell practices are garbage.

Buy or service your car somewhere else, this place is a mess. I was supposed to receive a call the day after dropping my car, I ended receiving a call at 6pm by the front desk lady that had no idea what was going on so I was put in hold for 37 minutes, then the courtesy driver was at my house and didnt know why. The whole organization is a soup sandwich.

Everyone was very helpful...and glad I had the option to get vehicle vacuum and wash without appointment

This is a very good place to do business. The people are very pleasent and friendly. Very clean and well maintained facility. Service is also very well ran. They go out of the way to make sure your taken care of, couldnt ask for better service.

Awesome experience! Vince (Sales Manager) was very professional and assisted throughout the entire process. I definitely recommend you go see Vince for your car buying needs. Nissan of Melbourne also supports Military Veterans which is very important to me. Thank you Vince!

Stay far away from this dealership. Easily the worst customer service I’ve ever experienced across multiple brands and dealerships, it is clear management does not care to fix this just from the reputation this dealership has in town.After being on hold for an hour, the call operator picks up the phone and asks if I could “hang up and call later cause you’re clogging up the line”. On the day of my service I called for my “courtesy pick up” at 4pm to which I was told the driver was on the way. Note: I was 2.2 miles from the dealership which usually takes 10mins (from the dealership to down town Melbourne if you’d like to confirm). The driver shows up at 5:20pm and tells me “we need to drive across town to pick up another customer”. True to his word, the customer was 30mins across town during rush hour. Finally got back to the dealership at 6:15pm to pick up the vehicle. I realize my mistake was not walking to pick up my car. By the way, I hope the other customer that got picked up also leaves a review to talk about how he was on hold for 45mins trying to understand the status of his vehicle.Full disclaimer: the service customer facing staff was extremely professional and understanding. The shuttle driver was understandably frustrated that he got assigned two pick ups 30mins before his shift ended. I feel bad these employees have to work at such a poorly managed dealership.I will not be spending another dollar at this dealership.

Our experience was great, everyone always kind, considerate and attentive.Appointment emails, text and reminders are very useful and helpful. Thank You All.The staff at the service desk with the information breakdown of service typed on the worksheet are also very helpful. Thank You Again.🥰

Denva and Ivan were great from the start. John made me feel comfortable and had a great personality. Karen worked her magic and got my financing done with details that exceeded my expectations. 5 star service! Thanks everyone.

They were polite and even offered me a chair outside while I waited.

Quick and painless vehicle purchase. I highly recommend Nissan of Melbourne. Friendly staff and great selection. If looking for a new vehicle Ask for Gerald he was the best!! He answered all my questions and was very informational.

Matt was fantastic! Very professional! Both my courtesy drivers were excellent also. Will definitely continue bringing my car here for service^-^

We went into Nissan of Melbourne to return a lease a few months early, since they reached out to us saying they had a high demand for the vehicle. Tim Lewis got us all checked out and was extremely professional and friendly. We did not feel uncomfortably pressured to purchase a new vehicle, and they understood our intent to drive an older paid-off vehicle until we could afford our dream Jeep. We appreciate the service and highly recommend this dealership to anyone seeking a new or used Nissan!

Vince the Prince (Internet sales manager) was amazing! I came in today because hes so genuine, personable...(and persistent), lol. I had a number in mind when I walked in the door and in made it happen. John went above and beyond to make the deal and ensure we were happy. Karen, finance, was great. This is the second time Karen closed a deal for me and there was full disclosure. She got me a great interest rate. Overall great experience today.UPDATE: Today I received my vehicle specific Vehicle History Report and the CARFAX 3 year Buy Back Guarantee. I called Vince and he helped me with my remote start over the phone... Im still getting great service!

Very professional and very helpful getting me a deal

5 STARS if I could give 1000 STARS I would. The sales consultant Gerald is one of the best sales consultants Ive ever worked with very nice and very helpful he knows all about the Nissans. Sales consultant Doug was also very nice and helpful,and lets just say Jon the finance manager was great and he worked to get the best deal possible for us and he was a super nice guy. So what I guess Im saying dont hesitate buying a vehicle here they will treat you right.Thanks you NISSAN of Melbourne for the awesome 2021 Rogue my wife and I love it.

Had my 2021 Rogue serviced on Wednesday... In and out no problem.... Woke up... To find huge oil puddle in driveway....😬😬😬 Thought at first it was just AC run off but no.... Either drain plug of oil filter...SMH

Unfortunately they are too slow with the service appointments. They give priority to oil changes. I went in for 60,000 miles service and was told that it will take 4 hours. In their defense they offer a shuttle service. But, I couldn’t wait. I went to Vero Beach and the service staff was extremely friendly and accommodated my request. In addition they got approved from the company to not only do the service work but a fullset of 4 brand new tires in about 1.5 hours. Great service staff.

Even though I did not get a car, Gerald was still more than willing to work with me and worked well with my dad. Honest and Professional. I also want to give kudos to Doug he also helped me out, he was relatively new but still had a good grasp of what he was doing and talking about. Two great professionals!

Had a great experience…Gerald was who I worked with and found me what I was looking for after looking so many times. Couldn’t have asked for better finance guy. If you go there see Gerald and work with Danny (manager) and MK (finance) they rock. I wouldn’t talk to another manager other then Danny. He will not BS you like some do.

Denva is the best! I was not expecting to go home with a new car, but I ended up with a car better than I could have imagined within my price point. Will always come back to Nissan of Melbourne. Happy with my new 2021 Altima!

As usual the service department is excellent. Phil always contacts me quickly with any concerns, gets the job done on time and is always helpful.

My whole experience with Doug was awesome. He was knowledgeable and helpful and got the deal done. I have bought many cars at your dealership and this was the best experience yet.

Just had my truck serviced could not be more pleased. Christy was super professional and helpful. I got a complementary truck wash. Nissan of Melbourne service department 5 starsThank you again .

I had one of the best experiences getting a car with Vince he made it fun and he was very knowledgeable and explained everything about the cars I tested.

John and Danny are OUTSTANDING! They made the process smooth and easy- and I my husband and I left with 2 new cars, fairly priced with priceless service... I highly recommend Nissan of Melbourne We are so glad we chose to purchase with them !! THANK YOU THANK YOU THANK YOU

Excellent customer service, answered all my questions and left me and my family happy with my purchase.

Just purchased a 2018 Nissan Sentra from Nissan of Melbourne. Excellent customer service. Staff is amazing, knowledgeable and helpful. Thank you for a smooth fun and exciting experience. If your looking for a new or used car I would highly recommend going here.

Our 1st time as a Nissan lessee and it was a wonderful experience all around. Tim Lewis was an excellent representative for Nissan sales. We received all the specials that was offered and shown the way of operations for the care of our car. Thank you Nissan in Melbourne, Fl. for meeting our expectations. A dealership that cares for their customers needs. :)

I hate the cat buying experience in general but they are really going their best to accommodate my outlandish request and make me happy

Just had the best car buying experience I have ever had..the staff at Nissan of Melbourne Fl were great..Vince Wallace was our sales specialist..he was great..not pushy..knew his stuff..answered all our questions and got us a great deal. From start to finish we were made to feel like part of the family. Already thinking about maybe trading in a second car. Go see Vince Wallace!!!

My in laws are older hard of hearing and ask lots of questions our salesman Max was awesome very patient and explained the process and every forms they were signing, multiple times we got what we wanted for the price we wanted. Very happy with Max our salesman 5 star all the way.

Kristie Kaplan the Service Representative was very informative and helpful. She was also very knowledgeable.

After my car was totaled in an accident, I went to see the available vehicles at the Nissan of Melbourne dealership and was assisted by a kind salesman, Denva. I was originally thinking about a lease, but soon realized, that would not fit my budget. To make a long story short, Mr. Hudson, the General Manager went to great lengths to help me and I left with the vehicle that fit the payment I needed. Not only that but, with all the Nissan safety features, I actually ended up paying LESS for insurance. Denva and Mr. Hudson are a credit the Nissan brand and to the dealership at Nissan of Melbourne. By the way, I LOVE my new ROGUE.

Very Disappointed!!! I was told at closing they would hold a vehicle until the next day, they texted me the next day asking what time I would be there to purchase vehicle arrived at 3:40, came to an agreement waited to get with financing ( I was qualified) got into financing at 7:40 did hard credit check ready to sign papers and it was not on the vehicle we discussed, drove, and negotiated on. They said they sold that vehicle that morningBait an switch!!!!Horrible Horrible HorribleWOULD NOT RECOMMEND THIS PLACE TO ANYONE!!!

Easy to schedule services and done on time, as promised.

Shopping for a car can sometimes be a stressful experience, but our recent trip to Nissan of Melbourne was the polar opposite. We were met by Clayton, and instantly felt like we were in good hands. Extremely personable, funny, and energetic, Clayton made sure that our time spent with him was nothing but exceptional. He took my boyfriend and I on a test drive of our desired vehicle, and told us the great features of our new car. He was very easy to talk to and it almost seemed like we were out driving with a friend. Back at his office, he quickly got the necessary information, and discussed some financing options with us, while asking more about our interests and life in general. We were amazed by his professional demeanor and work ethic. Next we met with the financing officer, MK, who was just as personable and efficient as Clayton. Before we knew it, papers were signed, our car was freshly detailed and sparkling, and we were saying our goodbyes. Clayton made sure to check in a few days later to ensure that we were still in love with our vehicle and no further questions or issues had arisen. I will forever remember our experience that day, and sing their praises for years to come!

Had to have a key fob programmed. Work was completed in about an hour

Matt Knill my service advisor was very helpful in making sure my car is safe and in tip top shape.

Be aware of false pricing. They dont care about how much time youre there. I wouldnt go there again if that was the only choice I had.

Karen from finance, David the sales manager, and Clayton from sales were amazing in helping me get into a car I love! Thank you guys!My experience was good, but I’m editing to let you know that my trade in hasn’t been payed off yet, despite reaching out multiple times.

I was very happy with vince. He went above and beyond his duties. I would recommend your company because of the customer service I received.

Everyone is friendly and down to earth. Thank you Matthew! Quick service and I did not even have an appointment this time. After working all night, you guys made my morning simple and easy.

I went to the Nissan Dealer with my girlfriend to find the car she was looking for. To sum up my experience at the dealership in one sentence, I’d say it like this. Clayton will take care of you. He definitely does not fit the typical “dealership salesman” stereotype and truly cares to prioritize the customer over anything else. He did not stop working until we were 100% satisfied with the transaction and can say with confidence that if you’re in the market for a Nissan, you can be rest assured that he will go the extra mile during your vehicle acquisition endeavor. My girlfriend purchased a 2020 Nissan Rogue Sport S and we can’t be more excited. Thank you Nissan of Melbourne and thank you Clayton!

Gerald was awesome! He got us the car we needed quick and painless experience. 10/10 would recommend him and this car dealership.

What a great experience! Best weve ever had when buying a car! Vince the prince is a great guy, funny, personable, attentive. We will be back if and when we decide to trade my Juke.

A word of warning to anyone who gets their vehicle serviced by Nissan of Melbourne.A week ago I had them do a full 100,000 mile check up where they replaced the spark plugs. The service technician did not place all the connectors back into the car to mount down the air intake manifold (minor). They also left a bendable magnetic bolt/plug extractor in the engine compartment that wrapped up in the internals, took out the radiator and subjected the components in the compartment to thermals well out of specification (major). They initially claimed it was not their tool, but less than 24h later they admitted it was and their fault.Their offer was to just replace the radiator fan and motor plus the electrical box and lines to said radiator. No warranty, no guarantees, nothing on all the other components under the hood that potentially been negatively impacted by the heat or a bendable metal rod bouncing around under the hood. Everything else is fine, trust us. Sorry that trust went out the window already.Am currently still talking with them in good faith but after lackluster progress in them providing an acceptable resolution am exploring other avenues if the situation warrants it. At this point, they just seem to want to get the vehicle good enough to drive far enough for it to make it off the lot and wash their hands of this. Something goes wrong 5 miles down the road, I am on the hook it seems.Updates to the review as of May 8th:Along with the replacement of the radiator fan and motor, they also needed to replace the electrical junction box to the radiator.  So now along with very potential heat related reduction of the components under the hood, there is also now the chance of electrical issues down the road.Requested a limited two year warranty of the engine bay from the shop and was denied.  Also requested $550 off the $1800 initial service to cover work loss due to having the car in the shop for almost a week awaiting parts, having to go to the shop several times and time with legal council.  The $550 was also denied.  The request of the $550 was due to them telling me that this will not cost me anything.  Eric Bush should of also said asterisk after that statement because it was just more bull.The above requests were after several times where I caught them lying (changing story) and not addressing all the issues.For example, after waiting the week for the parts to come in for the radiator, was called and told the car was ready.  When I got there to pick up the vehicle, I look over the list of things they did and saw no oil change.  When asked about it, got Oh you want the oil changed too?.  Dude, because of your tool taking out the radiator, the engine got super heated and you did not check or change the oil?!  The oil was practically sludge when I checked it in front of them.  They actually wrote on the new repair invoice that the oil was changed as a courtesy for customer.  Sorry, it was not a courtesy to catch them half-arsing the repair of the damage they caused.Long story short, do not get repairs done here unless you also budget a lawyer and financial loss into the repair quote if they screw up.

Everyone very helpful, answered all my questions...I was very impressed!

As I was working with the internet sales manager before coming, I expected to meet with her when I arrived (we supposedly had an appointment). Instead, I was told she was in a meeting and the sales person I was assigned (after prompting from other sales people) told me he worked closely with her. Instead of treating me like an internet customer, I had to haggle as normal with the sales manager who only got close to the internet price at the end.

Hello everyone 💕, I was at Nissan of Melbourne December 19, 2020 and I was very happy the way my niece and husband got treated, Larry did an amazing job getting the perfect car and deals for my family. And Rich did good with the finishing of the financial part, we came out of Nissan so happy 😀, I definitely will recommend Nissan to my family and friends. Happy Holidays everyone 💕

Christy was fantastic. Helped me get my car back on the road at a minimal price. So very much appreciated. Also spoke with Samantha Sam on the showroom floor and she was as nice as she could be. May end up getting a new car with her help.

First of all, I’d like to say thank you to the staff of Nissan of Melbourne for making me feel welcomed. Especially a nicely dressed young man named Clayton that helped me take a look around the lot! This was my first time buying a car from a dealership and someone totaled my car so I was in desperate need of something to get me to and from my job. He was extremely knowledgeable, patient, and helped me find the car that I loved. He showed me all of the features on both cars I test drove came with and how they work. I was very surprised with how nice and friendly the Nissan staff considering the dealerships I’ve been to earlier that day were extremely rude and pushy. He walked me through the whole process and how I could go about getting my new car, which made everything a whole lot easier and avoided a lot of stress and anxiety. We figured out the payments together and I went into a back room where this other nice man helped me make sure I got the packages I needed to stay safe In my new vehicle. I was about ready to call it quits for the day with getting so frustrated going to dealerships, but I’m SO happy I stopped at Nissan of Melbourne. Thank you for making it an easy decision Clayton!!!!

Best service shop! Quick service & clean shop. Special thank you to Phil & Eric for getting me back in my car so quickly!

The required task was performed satisfactorily.However, My wife and I did not feel safe there. Customer’s and staff were walking around without masks! Sales people were not all or always wearing masks! If they did there nose was exposed! Personnel were friendly and helpful but not careful! We did not use waiting room nor did we use restrooms although we needed to use facilities, we both have medical conditions! We borrowed a chair and sat next to cars being sold to avoid potential exposure! To make matters worse, there was a sign on door that said that masks were recommended but not required... SHAME ON YOU! My only reason to returning for service is because in order to get the free oil change that comes w the car we HAVE TO COME THERE!

The customer service, was very professional and welcoming and very detailed in the proformances of my vehicle, I leaved there very satisfied and confident that they had taken care of my concerns very appreciative.

Everyone is very friendly and efficient. Keep up the good work.

The time was flexible, the service was friendly but the price of labor and the parts isn’t what I call budget friendly. I ended up getting the same repairs cheaper at another shop. Great service not so great prices.

Super happy with the service at Nissan of Melbourne. We worked with VINCE! Seriously, awesome guy and helped us get into a car better than we even thought in our budget. This is our second car from here and Vince made it an easy and stress free car buying experience. Thank you Vince, Danny and MK!

Thank you to Christie. She was great in handling my visit. Everything went smoothly.

Amazing service gerald was our salesman he took care of us well from start to finish!!!! He was patient and kind and thats one of the most important things when buying a car. We appreciate the negotiating and our time. Definitely needs a promotion.......

Great experience dealing with the Sales consultant Vincent. Very knowledgeable, patient, and understanding. You want transparency he is the guy to see.⭐⭐⭐⭐⭐🚘

Vincent and Finance did a wonderful job getting me into a new 2021 Nissan Versa so happy and exited

Salesman was very nice. Unfortunately, the general manager was very rude. Definitely will never go back!

Service is very slow. Takes 1 plus hours to do an oil change and tire rotation. No CDC guidelines being observed. No employees wearing masks, no social distancing protocol in waiting room. Seats lined up arm to arm. Also there is nowhere to sit outdoors to get away from everyone in the waiting room anymore as gazebo is in need of repairs. If the service on my vehicle wasnt free, I wouldnt go there.

Hands down the best car buying experience weve ever had! We were assisted by Clayton Jepsen who, not only found the exact vehicle we were looking for, met our price point, and took care of our previous lease but managed to make the entire process enjoyable. Normally car shopping is met with some trepidation but between Clayton and the rest of the Nissan of Melbourne staff, we wouldnt consider going anywhere else for future purchases!

Nissan of Melbourne is a great dealership. Our salesperson was Vince and what a great experience we received. He is definitely knowledgeable and goes beyond customer service. He is not the typical pushy car salesperson and you need more people like him.He gained our trust with his outstanding personality, we left feeling like we got a great deal which is not typical. This guy needs to be cloned!

I brought my SUV in for a transmission fluid change. The service guy gave me the cost and I was not aware that there was nearly a $30 waste disposal fee additional. When I had called a few days earlier to set up the appointment and to find out how much this was going to cost, they should have told me about this fee. Other than a long wait the service was OK.

Matthew knill follows through every time, good service, well spoken,makes me want to come back.

Thanks to the GM Laurie Kie who told me over the phone everything I wanted to hear to get me into the dealership only to be full of lies. I drove all the way from Cocoa for nothing!!! I could have just driven 5 minutes from my house and went to Mike Erdman Nissan. As soon as we got there, the salesmen even said there is no way that we can do things at that price that you all are advertising on Facebook. They said oh she just told you what you wanted to hear to get you in here. Well Laurie, thanks for nothing!!

Friendly, courteous, professional service from start to finish.

I went in trying to decide between a new car and a used car, since with sales and promotions going on, I wasnt sure which would be a better deal. I feel like as soon as the new car was brought up, I was strongly steered towards that option. They were evasive about the actual payments I would end up paying on a used car, and brushed off my concerns with oh, itd be a higher interest rate rather than providing an actual number. I ended up talking with the finance guy with the license, registration, and insurance for the new car already printed out, which made me feel pressured into agreeing to it. I ended up getting the new car, but I feel like I wouldve preferred the used one.

Always good service. Friendly staff

Sales Agent was very Professional and pleasant. Love my new Kicks!

First time using this dealership. Had warranty service repair (bad battery). Service Advisor Kristie Kaplan made it an uncommonly pleasant experience. She said what she could do, the timeframe it would be done, the estimated cost, schedule the appointment, then ensured it was done just like she said. You never get a second chance to make a first impression... Kristie makes a great first impression! She is knowledgeable and pleasant, displaying a harmonious disposition, a pleasing personality, and welcoming genuine concern for the customer. She is an excellent ambassador for your company/organization. Kudos to a job well done!

The internet support staff Lauren was on top of her game, she stayed in contact with me up until I entered the building. Plus, gave me the name of the salesman who I needed to ask for. I was greeted immediately, by many I was shown smiles & kindness. My salesman Larry showed me many vehicles to choose from. We narrowed it down to 3. Test drove them, filled out the paperwork & the finance company worked diligently to get me the best financial rate & into a monthly payment that would not break my bank each month. I have to say my over all experience has been delightful & I highly recommend Larry and this dealership.

Good service, done the oil change today, it was fast and good price.

We have been looking for a vehicle and have been to Nissan of Melbourne twice. We have enjoyed dealing with them, they are honest, and do their best to get you the best price on the vehicle you are looking for. We havent bought yet, but we when we do it will be from Nissan of Melbourne.

Went yesterday to get a nail taken out of my tire. The wife decided to look at new cars. We had Vince Wallace to help us out. That was an amazing choice of representative. He was very patient with us, especially my wife. He helped the time pass and was very professional and funny. His knowledge of vehicles and our needs was very helpful. I will or better yet, we will be going back to purchase another vehicle with Vince. Thank you for your absolutely amazingly charming personality and patience.

I could never say enough bad things about this dealership I bought many new cars in my lifetime over the last 45 years. This dealership marks the price of their cars up beyond manufactured MSRP. $1,499 for five oil changes. We all know oil changes dont cost that much. If you asked them to remove it they will not they try to hide it in the price. Took my fairly new truck in for a oil leak. Said it was a transfer case. I said it was a transmission. 2 days later my transmission goes out.

Despite being short staffed, Kristie Kaplan went above and beyond in helping my wife and I get our service done. Wed like her to receive a special thank you for handling a very stressful situation with the utmost professionality. While customers and even her immediate superior, Phil, seemed flustered and sometimes rude, Kristie never wavered in her ability to maintain her composure and grace. We thank you Kristie and you will be mentioned by name for our next service. Thank you!

AVOID This dealershipI test drove a used Rogue Sport that we were considering buying. The salesman was kind and polite taking us on the test drive and then took us into the showroom to discuss pricing. He got pulled off to another customer so a sales manager came to talk with us. After 15 min delay in getting to the pricing he essentially told us that the internet price was the best pricing they could do... Ok. We left. As we were about to pull out another sales manager came to the window of my truck and said that hed take another $1000 off and waive the CPO fee. Interesting, but at this point I wasnt going to buy the car. 2 weeks go by and the car is still available. I texted the salesman and he immediately called me back. I was willing to purchase the car at $700 below what the last sales manager told me at my truck. The salesman said that they can Definitely make that happen. I go in the next day only for the same sales manager that chased me out to the parking lot on my last visit to tell me this time that the internet price, $1200 more than what he offered me in the parking lot, was the best price that they can do. What a waste of time and pain. He said that the salesmen dont agree to numbers, he does... so dont trust any number that the salesmen agree to and AVOID this dealership. Horrible experience. I went down the road to Infinity of Melbourne where they have great experience and I bought a car there.

I wanted to thank the entire staff for their professionalism and dedication to detail in locating the perfect vehicle to fit the needs of my new family. From test driving to delivery the support, knowledge and family like environment made me feel right at home. I have to admit I was a little worried about making the jump from my old to new. Thank you Nissan of Melbourne .. you rock!!

I have to say the sales guy I was with was extremely helpful and went over and beyond. However, my issue is with the sales manager I believe I was told as he informed me about 2 things that I would benefit from which were the main reason I even purchased the vehicle. Well come to find both things that were stated to me are completely false and make me regret ever purchasing this vehicle! I was their back in September to buy a truck for my company and had no issues up until now. I am extremely disappointed and unfortunately the deed is done but please make sure John is not the one handling your fiancé portion when it comes to numbers. I hate leaving bad reviews but after making a phone call and he was suppose to call me and never did led me to this. The reason I only gave it a 2 star is due the sales guy who had helped me.

Cheers!My experience at Melbourne Nissan was super good. Mikey Cardona (The salesman) was very friendly and very professional. Thanks a million for making this dream of being able to have a zero mile car possible. Thanks, God bless you!

Went to Nissan of Melbourne for inspection on my versus and started talking to Guillermo Sanchez sales professional and he took me to the VIP sales manager Danny Amalbert and found the best deal that I could afford. They were the best 2 guys to deal with Danny was so so helpful with the finance and great customer service and Guillermo had great customer service and kind. They both made me feel comfortable with the transaction, you should be very proud of these 2 men never had this kind of service and I am very into good customer service. So very glad I met these 2 good men

Actually they dont deserve even 1 star, Id be pleased to give them 0, zero, nada. I couldnt believe it, they advertise 0 down payment, 0% APR, no payment for one year, it sound to good to be true, then I called them yesterday, to confirm the offer, because Im from Miami, itll take me 3 hours to get there. On the phone I insist if there is catch and I asked to speak with the finance Manager and he told me that if I have more 700 credit score I got the deal on the Nissan Titan I want. We arrived, the sales person showed me the car, so far so good, then he ran my credit and put in the hands of Finance and here is when the magic happened: All promises and advertising went down. The car I wanted they told me is not included in the deal, so we went back and the sales person showed me one that has it, but was one year older, I wanted a 2021 and they said the deal was for a 2020. I agreed with the 2020, but once again the finance guy told me I can have the 0% APR, No down payment but I CAN NOT HAVE THE ONE YEAR NO PAYMENT. We went back and forth several times, I was willing to take a deal, but in any new car they offer, they didnt keep the promise as advertised. Was late, they have to close the Dealer and they suggest me to home and they will work on my deal again tomorrow. They call me to tell me they got my deal ready, that I have to go there, but after 1 hour and 15 minutes driving North they called me to say that my deal was OFF.It Is incredible today we talking about bait and switch, I thought this techniques belong to the pass, but look like there is place where its the golden rule

Everything went smooth, didnt take all day, shuttle driver was a hoot.Now just hoping that CVT trans never has any issues.

This was my first experience with a dealership and financing a car. Bryce was great and explained everything to us and answered the MULTITUDE of questions we had. Got a great price on a used corolla and there were no hidden fees. Will definitely be back whenever Im ready for an upgrade

Went today for a service appt. Sign on the service door says masks are encouraged to protect our staff. I walked in and no one was wearing a mask. I mentioned it and the guy at the counter said We cant be expected to wear a mask 12 hours a day. For 1. I wear a mask at work for 12 hour shifts. 2. So staff should be protected but customers shouldnt be? Another guy wearing a mask around his chin (not covering mouth or nose) yelled to another worked while standing about 2 feet from me. I decided to leave without getting service. Before I left I asked to speak with the manager. Apparently he was the guy that yelled in my face without a mask on...no thanks.I understand its up to the business on what their standards are and if I dont agree with them, then I wont use their services. Just wanted to make sure others that feel the same way I do have a heads up.

Jay was amazing in helping me get another Frontier. Danny helped out also in the final moments of signing. Both gentlemen were open ears and answered any questions I had and I’m thankful that day to have both of them help me out.

I went to Nissan Melbourne to purchase a new car for a lot of money. The salesperson was very nice, professional and friendly. Then came the time he turned me over to the finance man who was the extreme opposite. Unfriendly, rude, shoved a piece of paper in front of me told me to sign it, it wasnt a contract it was figures he quoted to me. I needed to see all the costs, and my trade in value. Im a numbers guy.I walked out, cannot or shouldnt have to deal with over aggressive people, there are other dealerships around.I felt bad for the salesperson who would have earned a good commission.

I bought a Nissian Altima from here back in September of last year from Gerald and then came back today and bought Nissian Titan from the same person! He is super friendly and all around great guy! I would highly recommend him to anybody that would like to purchase a Nissian!

Basic oil/filter change and lube

This is going to be my last visit for an oil change with my nissan versa. I find it stupid and ridiculous that not one staff member was wearing a mask during this pandemic and it is truly dispicable. I will be reporting my concerns to corporate as well. It just goes to show they do not take this pandemic serious.

Service department people are great! Just went in for an oil change, but they checked out another couple of issues I have been having for no charge!

My Fiancee and I just had a wonderful experience purchasing a 2017 Rogue SL from this Dealership on Halloween! We were treated with respect while we were in the negotiation process. The atmosphere was professional and friendly. Received a great deal on my trade-in and then they got us into a great used vehicle that fit our needs and budget! Thank Yall and we will be seeing you for our next purchase.