I had a tire blow last summer on my jet ski trailer & they only had one of the right sized tires in stock but promised to order a second one and have it in the next day for me. I chose to bring the blown tire in and have it mounted on the rim so I could bring the entire trailer there for the second tire on the way to the lake. As promised the other tire was on the next day & got us in and off to the water. My daughter was pretty bummed out about not making it out because of the tire fiasco & I really appreciated the fast & friendly service and fair pricing. The dealership that I purchased the ski’s & trailer told me it would take them over a week to order the tires and made no attempt to go the extra mile to help. They have dozens of trailers on their lot & they very easily could have pulled two tires off a trailer on their yard and I would have paid them for them. They basically told me it was not their problem and good luck so Ed’s Point S earned a customer that day.

We have been going here for many years.. Always Great service. Everybody is friendly and goes out of their way to help. They are timely and fair priced. I have had really good service from Tony and from Gene. They understand your needs and do what they can to assist.A big thing for most people is just knowing what is going on with their car; And they do a great job of it.Ive had some weird stuff happen to our cars and they stepped right up and took care of my issues.Fair treatment, reasonable prices, timely delivery (Done when they say it will be done). And a Smile from everybody! Especially the lady in the office.

Showed up at Ed’s Point S Tire with a flat repair and the tire was beyond repair. A New Tire was recommended but another option was recommended of a good used tire which I chose since I wanted to replace all 4 tires at the same time when they were worn to the limit. I was given recommendations of proper tires for my needs. The establishment respect and care for the customers needs has sold me that I have found the right business to deal with!

I’ve had to use Eds Tire three times in the last couple of years for blown tires, a screw in a tire and just general maintenance; each and every time has been the most positive, stress free, cost friendly and timely experience I could have hoped for.

Hands down best customer service. Everyone was helpful and kind to me. They solved my tire emergency quickly and very affordably. I appreciate them staying a few minutes late to make sure I was safely back on the road.

They are always in time.They don’t try to sell you things not needed.If I ask for recommendations, they will recommend with an explanation of why they are recommending that product.They are a great group of people.

Point S Tires is awesome.I originally purchased my tires from them. I was in for a tire rotation and I was in and out in 20 minutes. All the Staff was very helpful during my visit. I will be back for my next tire rotation.!

Awesome service and decent prices. Helpful and honest staff helped me select the tires that fit my budget .

Pulled a screw out of my tire, patched it. NO CHARGE! Wouldnt even take a tip. Ill definitely be going back and referring Eds.

Theyve always gotten me in quickly and handled things in a timely manner. Prices are reasonable and fair. Theyre always friendly. Ive never had any complaints with the work done. I will continue to go here for all my tire needs.

Ed’s has been taking care of my cars for the past 22 years. They are a family and I have been treated like family. I trust Ed’s Point Tires completely. Ed, Bob, Tony... Jennifer... everyone there are great people who are committed to excellent service.

Super friendly guys, got me right in. Made appropriate recommendations, will be going back!

Ed’s Point S always goes the extra mile to make sure they are giving great customer service. Always friendly and professional. Simply the best!

Ed’s Tires staff have always been helpful and professional! I recommend them to anyone looking for tires!

Always excelleny service. Very helpful explaining beet bang for my buck.

They seem to care about there regular customers, but not the average person just driving by needing help. Ended up driving a half mile further down the road and my family and I recieved amazing service at advantage tire instead. We were taken care of immediately regardless of them servicing their regular customers. Very professional, Eds...not so much.

From the time we called to the time we drove out they were professional as well as helpful and got us back on the road safely in a timely manner thank you guys for all the help

Love these guys! Always friendly and helpful. Great prices

Great service, knowledgeable staff. Came in after changing a flat, and left with a new set of tires, and a quote for work needed in the future. They even stowed my spare back in its holder! No high pressure gimmicks, just fair prices. Thank you!

Ive lived in the Rogue Valley all my life. I can remember when ed first started his business near what all us long timers call the big Y. Now were his business once was is rogue valley mall parking lotMy family and myself have been doing business with ED. For almost 60 years. The device and the kind faces that work there are always fair prompt and very knowledgeable. Ill do business with them probably the rest of my life. And I will and always have recamended to my freinds and people I know.

Always friendly and honest. My Dad had recommended Eds to me years ago and Ive sent my daughter there.

I had no appointment but a light came on the dash about low tire pressure so I drove strait there...In less than half an hour my tires were rotated, breaks checked and pronounced golden by the technician... Thats First Quality Service in my book!

Personable. Honest. Professional. Happy customer since 2001.

2 starts only because the boss is a pretty nice guy.Made an appointment several days ahead for an alignment so the wait wouldnt be as bad. Takes 3 hours to tell me that they cant do the alignment then quote me 1100 dollars of front end work that should cost 800 bucks at the most. Shop said they where fine and did the alignment for 10 bucks less then Eds. I buy a lot of tires they have lost my business.

Excellent service! I just bought a used car and needed to get a new set of tires. I called, spoke to Bob about what tires I needed, he ordered them and in a matter of days I drove down and got everything I needed.The mechanic (I regret that I didnt catch his name) actually brought me out into the garage to show me what all he was doing and made some recommendations on elements of my car that he said I should look into. No one attempted to upsell me and I appreciate the fact they went to the effort to show me what was going on.Everyone in the front was extremely kind and professional and I was there for maybe an hour.I highly recommend going here for your car needs!

Good service. But unfortunately i gota flat & they fixed it just for it to go flat again!😤 i have insurance on the tires so im hoping thete replace it this time.

Seriously the BEST experience and customer service I have had in a while. I will definitely be back and I will be recommending to all my friends. Thank you so much for such great service on my car! Amazing!

Very knowledgeable with their variety of tires for sale. They were able to answer all of the questions about the light truck tires that I bought for my 2500 ram and really know their stuff! I have bought tires from them before and have always been treated very well. They gave me and my wife a ride up to Olive Garden restaurant and picked us back up when we were done. Bob, Tim and the rest of the group are all top-notch guys! Oops I almost forgot, I also got a great price!

We’ve been customers for years & always have had great service and trust Bob’s advice on when we need tires, what tire is best for our needs & the best price. I’d gladly recommend Ed’s Point S.

So helpful and quick. Makes me feel like family.

We have been serviced by Eds Tires / Eds Point S & Auto for more than 20 years. Each time we have had a positive experience. Ed himself has given us his time for any issue we have had with our vehicles - and we have 4!! I highly recommend them.

I needed three things: 1. All weather tires 2. Excellent service 3. Honesty.I got everything I needed and more. They were fast, straightforward, and asked the right questions. They did not try to up sell me and they made sure I even got the rebate on the tires I bought. This crew is clearly very professional. Thank you!

Always good service

Eds shop is top notch. Best service you could ask for. Great selection of affordable tires. Im grateful for their honesty and customer care.

The woman at the front desk is always so kind. I have been going to Eds for over 20 years and have never have had a bad experience. I will always recommend this business for any tire related services

This place is amazing! Outstanding and friendly customer service! Had a flat tire they were able to find me a great used one for super cheap and filled my other low one for free and refilled it with air!!

The people are great here, very friendly and knowledgeable staff. I did see a tire installer drop one of my center caps. This doesnt matter a whole lot to me as mine arent in the best condition. If a guy had some in brand new condition though it would be a problem. I know the guys are busy and maybe this was just a fluke thing. Just something to mention. Otherwise Id give this place five stars. I will not hesitate to go back.

Awsome place. Treats you right..always a returning customer

Its really not Eds anymore. Their service and class have disappeared. Went in with a BARE RIM to have new rubber put on it and then a front end alignment- took them a day and a half to get the in stock tire put on the rim. Then didnt want to put new tire on before the alignment- didnt have time?! Then said they couldnt do alignment, it NEEDED a $360 bushing job on the front end before they could do it.....I left with just the new tire mounted and installed. Funny thing is, with new tire on no pulling to the left or right nor any wandering. Seems like a classic switcharoo gig. Tell the customer they need some expensive repair done before they can finish.Do yourself a favor - DRIVE AWAY. Go elsewhere before they clean you out.

Usually I discuss my auto concerns with Bob because of his honesty, integrity and fairness but he had a well deserved day off. My experience with the other staff was great. Its nice to have a company you can trust. Thank you!

Good tire shop

Awesome staff great wheels and tires go see Bob he will hook you up

Great place as always! Friendly, knowledgeable, good service, fair pricing and honest! Im a returning customer and will keep going back!

Knowledge. No pushy sales pitch. Great, timely service. Met and spoke to technician who took his time to explain the service and other potential concerns to keep in mind. Lobby clean and comfortable while waiting

Bob rocks hooked me up with Wheels and Tires love them

Great business. Tim usually helps me and I appreciate his kind service. His advise has always been to the point, accurate, and helpful. Go there!

The very best, very professional employees 👍👌💯

Got an awesome deal on my tires,and the staff was friendly,and helpful

Had a tire blow out on our way to Medford today. Was referred to Ed’s since we are from out of town. A tire was not in the plans or budget. Tony and Bob helped us out immensely with an amazing deal and made sure we have a safe trip home. The customer service was amazing and we are so great full to the friendly staff. Thanks again you guys are awesome!!!!!

Ive been a customer for four years now. I started off bringing my first car to Eds and even when I got my new car I always bring it here whenever I have a problem with it. They do a wonderful job and take great care of my car. Theyre affordable, kind, quick, and professional. Thank you!

I needed new tires & called for pricing. I ended up going to the shop and met with Bob who priced out the tires I needed and placed the order. Today I went in and had my tires put on....within an hour! The shop is beautiful, clean and every employee was professional and friendly! Loved my experience.

Made appointment for brake inspection and received a courtesy reminder the day before. Had an estimate from another shop and Eds came in a little less and recommend some things that will save me repairs in the future. Very happy.

I like this place. They’re quick and friendly. I dropped in to have tires mounted and balanced and they seemed pretty busy, which is a good sign. I was surprised to get really good customer service, I mean, actually authentic. Maybe I’m a bit jaded but this attribute seems rare these days, especially at busy places. Tony helped me, so props to Tony. I give this place my seal of approval. That doesn’t mean much by itself, but look at the other reviews too. This place is great.

Always good service! Prices are actually fairly comparable to online. Bob tells me exactly what is what. Someone wrote something about my breaks and tracked down the person who wrote it and told me I was good to go and to not worry about my breaks for now they were good.

We have been using Eds Point S Tire for several years for our truck sales . business. They are a great group to work with, always friendly, and get the work done in a timely fashion. The prices are very reasonable.

I noticed that my daughters car had a flat tireIn th am and Eds Point S Tire did hesitate to help us in getting our tires and fully inspecting her vehicleFor any other needs.Very happy with our Service and Tony was veryAccommodating.Thank you guys!!

Great people. Great Prices. Great service. If you need tires, go here. I checked all the places from costco and everyone else. they were the best price. When I got there the service was amazing. Good place!

Great down-to-earth team that know what they are doing and do it well, on time, at reasonable prices. why go anywhere else.habla espanol!!

Have been there several times for tires and alignments. Bought some tires for my sons car, pre paid for them and left, come the find out they didnt have the tires in stock and they upgraded them without charging me more. Great bunch of people to work with.

Helpful and friendly had just what I needed

Eds is simply the best when it comes to providing EXCELLENCE on ALL levels of Service, Proffessionalism, and most importantly-Personality/Friendliness. Theyve taken the best care of Me and My Family for many years and many years to come, Thank You Eds...for EVERYTHING!!!

Ive been taking our cars to Eds for years. The people there are honest, hard working and always helpful. And I love walking into a business where they know you by name!

I have been a customer with Eds for almost a decade. Not anymore. This used to be a great shop, they have recently undergone some severe changes. A mistake was made on my last visit which has finally driven me away. Bob the employee in question has seriously crossed some lines. First he did over $700.00 in repairs we did NOT ask for (and had never even discussed with them) and could NOT AFFORD. I am walking to work because of other car issues that I cant afford to deal with. I have bills like every other human on the planet. Most Americans cant handle an unexpected $400.00 emergency without being pushed into homelessness or bankruptcy. Yet, 10 days before Christmas Bob is calling and harassing us for money, and the worst of it is HE SHOWED UP AT MY HOUSE!!!!!!!!!!! I at best can make small payments, but tell me why is this fair that I am paying for UNNECESSARY repairs he just randomly decided to make on my truck??? AND being harassed in the process!

Great folks! Been a reputable shop for a long time. Prices are fair and and advice and recommendations are honest.

I give Eds Tires 5 stars. Excellent customer service,fair pricing, trustworthy and knowledgeable staff,I think they do quality work.Would not go anywhere else.

Picked up a screw in my tire. Took a few days to get it fixed as i work as armed security until most places close. I recently retired from the Army and moved back to Oregon so I wasnt familiar with tire shop reputations, but found Eds online with good reviews. These folks got me in, fixed the tire and got me out in less than 20 minutes even though they were busy. Amazing customer service and professionalism.

We were in a bind for time, so they loaned us a car while complete brakes were done. Excellent customer service and repairs. Thank you.

Went to have an alignment done, was told 2 different prices. Was looking to have front brakes installed, but was quoted $500 without them even looking at the brakes. I personally wont go back as a different shop will do the same brake job for under $150.

Great customer service, friendly and knowledgeable staff. Will definitely recommend this company to others.Thank you for a great experience.Mark Higgins

These people are so kind and wonderful! Great customer service!! Excellent pricing! Plus a waiting area with free coffee and food!! Great job guys!!

The staff were great! They had in stock, six good quality ten ply tires for our trailer. All of them were the same brand and the price was good. We had the tires mounted, balanced, and were on our way in a single morning. Thanks guys!

This has been my experience. I bought a new Toyota 3 years ago and had them doing everything Until the warranty expired. I had planned to take a big trip and decided to have the alignment checked, all the tires were shot. The camber of the wheels wore the inside away on all 4 tires. Toyota never told me that they were in such bad condition, they were hoping I would buy a new set from them but Eds caught it so I got a brand new set from them instead. I still take my car to Toyota for regular maintenance, last month they said I needed a break fluid system check, I brought this up at Eds when I went to have the tires rotated and they checked it and everything was fine. Ive had nothing but good experiences here so far and I look forward to many more!

Friendly employees and clean waiting area. Three stars because they told me over the phone they set the tires I wanted aside for me so I could get in and out quickly, but couldnt find the tires when I got there. I ended up paying more for a different brand. Took almost an hour to change two tires. Still, this was the best car service experience Ive had in Medford so far.

I’ve been having problems with multiple tires. I went to a different shop and replaced one. I came here to Ed s to replace the other. They had a used tire for $40 that I was set to buy, which $40 is a great price already, and an employee named Tim came in and asked for more info about the tire, after talking for a minute or so tim told me he wants to see if there’s a hole because he may be able to fix it rather than selling me a new tire which would save me money. This is such a nice store with such good deals I had already decided this would be my go to for tire reasons. But to have that type of customer service it just blows my mind, best customer service guaranteed. Thank you ed s tires and thank you Tim!!

Wonderful experience coming to Ed’s point S. The service was excellent and the staff was very knowledgeable and the service time was very fast. definitely will be coming back to Ed’s.

Better prices for tires than other local places. I was amazed that it took maybe an hour from the time I walked in until all four tires were done; I’ve gotten so used to other places where you know you’ll be spending half your day.

They All ways have the best deals on tires

Very polite and they know their business. Ive been going to Point S in both Grants Pass and Medford for a number of years now... wouldnt go ANYWHERE else! They listen to you, and try to figure out whats going on with your vehicle. They really try to save you money, if thats an issue. I recommend Eds Point S to anyone who wants excellent service, knowledge and courtesy!

Family atmosphere makes us want to return for all our vehicle needs. My truck battery went dead while at my wifes doctor appointment. EDs sent their shuttle driver to jump my vehicle and replaced our battery the same day! They were so professional and even our two friends of the furry persuasion were allowed in the family atmosphere show room! 5 stars! They exceed the S for service! Tim & Karen thank you!

Always very attentive, professional and helpful from the moment I enter the place. Comfortable wait area with clean bathroom, comfy seating, reading material, and free bottled water. Efficient service, quality work, excellent tires at good prices. Thank you Eds Tire!

Great service they was able to see me same day and offered me tires at a great price. believe me I called around

Eds (Gills) Point S Tire & Auto in Medford is simply the Best place to buy tires. They were very helpful explaining the differences and types of tires so i could get the right one for my Chevy Volt. They were friendly. The facility was inviting and they were very quick once I decided which tire to buy for my car.

Great customer service

The best without a doubt 100%

Familiar faces makes business with these folks a pleasure. Attention to detail is evident. Love this place.

Eds has the most amazing customer service I have ever received! Bob was amazing and very helpful and super friendly!! Treated me like I was family. I will never go anywhere else for service. If you need tires, brakes, ect. I highly recommend Eds. Best hands down!!

We are ALWAYS taken care of. They literally hussle out to help you. Great prices and even greater quality of service. Bob the Manager is the bees knees.

Was about to take my car in for new tires and the guy on the phone was super rude so les schwab here i come!

I would give them more stars if I could! Very professional and made sure i could get a tire on my budget. Thank you so much!! Will ne a return customer for sure!!

Quick fix on a tire leak! Great staff! Thanks!

Very professional and courteous service, they go the extra mile in their customer service, and its been a pleasure to do business with them. Highly recommend..

We were heading to CA and our trailer had a blowout. They were so helpful, friendly and quick with the repairs needed. Our children LOVED they had a play area to entertain them while the work was being done. I highly recommend them!

I am a regular customer at Eds Point S - great service with pleasing customer service reps!

I feel taken care of. Anytime I have questions I feel they are answered with knowledge, and they are always very professional yet friendly.

Great service and super attention to customer needs and desires

Went in with a screw in my tire and needing my tires rotated. Extremely good service and I will be back for snow chains and any other tire needs.

Amazing service and awesome people. Was told by the dealership I would have to replace 4 tires due to a nail, brought it To Ed’s where they were able to repair it and save me hundreds of dollars! Thank you guys!

These guys are friendly and knowledgeable. Small businesses are great! Thank you Bob, Tony and Tim for your great service and hard work!!

If Bob is your technician, you will have the best service possible. Bob is friendly, professional, patient, cares for the customer and doing the job right. Ed, the owner for decades, has talked with me personally about how to care for my tires. This is a great business!

Joe the manager is great. Only sells ya what you need.