My experience at Kelly’s was exceptional, pure and simple. I came in last minute towards the end of the day with no appointment, and they had all the reason in the world to say ‘no’. They found a way to say ‘yes’! For that reason and the quality of their product they are an incredible business that I highly recommend. Thank you very much for your kindness!

I am extremely pleased with my service from Kelly Automotive. They first did repairs in July for Black Death in my Honda CR-V air conditioning system.To no fault of there’s three weeks later the compressor that they had replaced blew up. I was out of state at the time when I called Jay. His utmost priority was for my safety and directed me in the best direction possible. I wasn’t able to get service in Reno as many shops and rental car agency’s were booked out significantly.I am glad I had to wait for repair with Kelly automotive. They were extremely professional and thoughtful about the repairs being done right.Thanks Jay and team!

These guys are AMAZING! Very thorough, very courteous, and very reasonably priced. They went above and beyond to resolve several issues that other shops couldnt fix. We LOVE Kellys!

First time customer, customer service was great, theyre faster than any shop I have ever delt with. A bit spendy, was quoted around $400 to replace alternator but due to my cars lovely engine design it ended up being roughly $1200, but I did have to get a new battery and a recharge on the AC due to the alternator. I will definitely use kellys again. Thank you guys for fixing my car.

I so appreciate that Kellys Automotive is a part of our community. They always operate with the utmost integrity, quality service, and with the biggest heart. They navigated the biggest business upheaval our nation has ever seen with such grace; continually putting the needs of their customers, community, and staff above all else. I am not a mechanic or a mechanically minded person, but I know that the Kellys team will put my needs ahead of making a quick buck. Thank you, Kellys, for making Southern Oregon a better place.

My car overheated on a quick trip up to Medford. Once I was able to get my car started, I knew I needed to take it in somewhere in order for me to make it back home (a 6-7 hour drive). I went to a few different places and nobody was able to help me or even give me any helpful information. It was a nightmare situation, until I got to Kellys. They were extremely busy. My car was at the point of not starting. Even though they were so busy, Greg came out to look at my car. He immediately saw that my radiator cap was broken. He got me a new one and added coolant. That seemed to solve the problem. He gave me some helpful info and I was able to drive home. Thank you Greg for all your help! I made it home safe and sound and its all because of you. Thank you to the kind staff at Kellys Automotive who helped me even though they were so busy. I highly recommend Kellys because they are good, honest people.

These guys finished my car within a day. Very professional fast service and they will have my business from this day forward. Jeff was very professional and I would like to thank all the guys for getting it done fast

The staff at Kellys are not only professional but extremely competent, courteous and kind. The services they provided were conscientious and were done timely and efficiently. I was in what seemed like an impossible position, and Kellys made it manageable. They treated me with dignity and respect. Thank you, Kellys!

My 05 Nissan Frontier broke down in Gold Hill on our way home to Bend on a Sunday night and it was towed to Kellys. By Monday afternoon, they had diagnosed problem, found the parts (fuel pump + relay), made the necessary repairs, and we were on our way home. Greg and his team are clearly pros and we now understand why they get such high marks for their work. Cant thank them enough for their quick turnaround!

From start to finish, Kelly’s was amazing! Greg was so accommodating with my travel plans and I was able to pick up my car after hours. I came all the way from Northeastern California to get my car fixed by this excellent establishment!! 💙

We were traveling out of state and needed a repair. We found Kelly through Google and they deserve every positive review that they have. They were professional on time informative extremely honest and we would highly recommend using them. They also gave us a free loaner car which helped us get some errands done while we were waiting. If we are ever again in this area and need automotive repair they are the only choice.

We were traveling and had what we thought was an alternator problem and David got us in same day and knew by what I described to him that Matt was the expert mechanic for the job. Matt was able to diagnose fix what we needed to get on the road and make thorough recommendations of repairs we need to do when we get home. I have had a lot of experience with mechanics and he is the most knowledgeable technician I have ever meet. David went over and above to help us and really cared that we were taken care of! Thank you both for you expertise and willingness to help us out!Lisa B.

I’m so grateful for the exceptional service I always receive here! Their values shine through in every interaction. Thank you Vince, Jay, Greg, the whole team, so much!

My check engine light came on and Kelly’s was able to get me in the next day! They were all so nice and professional and explained things and kept us informed of what was going on! They were AMAZING and I will never take my car anywhere else! Shout out to Duane and Jeff for making this experience so smooth from start to finish!

As always Kelleys Is #1 in my book. .The only place I go to. If you havent gotten your vehicle siced here, I highly recommend you do. You wont be sorry.

While traveling out of town my son had car trouble and his alternator needed to be replaced, being 2000 miles from home I called this place of business and explained my situation but was stopped cold upon them answering the phone with they are booked up until next week and could not help me unless I wanted to wait until then. Really, I could not believe they would not even consider helping out a stranded traveler.Thankfully I found Rouge Automobile who was also booked up but always willing to help out a stranded traveler. Shame on you guys at Kellys Automotive Service.

I am a new customer to Kelly’s. They not only helped our older vehicle pass DEQ, but they went above and beyond with their customer service. I was so impressed by them. I highly recommend!

It was my first time going to Kellys Auto Service, but it wont be the last! Jeff who assisted me was awesome! I waited for my vehicle, everyone was so friendly. The service was done in no time at all, and at a fair price. Ill take my car nowhere else from now on. Thanks Kellys Auto Service!

I was to leave town this morning for Eugene and my check engine light came on. I quickly drove to dealership and was told they would need me to leave my car for most of the day. THAT was not going to happen. I left and went down the road to Kelly’s. Told them my issue, within 3 minutes there was a tech in my car, checked the codes and cleared the light. No big deal. They were quick, friendly and eager to help, unlike the dealership.This was my first visit to Kelly’s for something other than wiper blades. I will go back. Highly recommend them. On my way to Eugene soon with no light shining on my dash!

Great customer service. Awesome staff. Will be going back!

Our car broke down and we were towed to this location. In spite of the late hour, Jared went to great lengths to help us even though the shop was booked for weeks out. Not only did he find time to diagnose the car, but when it turned out to be under warranty somewhere else he once again went above and beyond to help us get our car where it needed to go.He turned what was otherwise a worst-case scenario (car needs a whole new engine) into a series of small obstacles that could be overcome one at a time. We are tremendously grateful for his professionalism and integrity, and his heroic efforts to leave no stone unturned in our time of need.

Excellent knowledge, super friendly service techs, great prices. I think I found my new go-to mechanic in Kellys Automotive Service.

Kellys is the only shop on the Medford area we use. They are very professional and as a bonus are very community minded

Customer service used to be stellar. It’s gone downhill. Either receptionist isn’t educated or in general the company has outgrown their personal touch.

The best experience with an auto shop ever. I made an appointment to have my Ford f 150 looked at, it was running really rough. Drop off was a breeze but seeing how busy they were I thought well it will be tomorrow before they get to my truck, witch was ok I had planned on that anyway. Well to my surprise they called and had diagnosed my trucks problem and a few other things that needed attention in about 4 hours after drop off, so we decided what to fix and what to wait on. To my surprise they called the next day at 10 am they were done, are you kidding me the last shop just for a tune up had it 3 days. Wow was I happy and for the price it was fair, and my truck with 220 thousand miles on it is running great . Thank You Kellys Automotive and your Wonderful Staff. Sincerely A Very Satisfied Customer.

5 stars PLUS for KellysAnybody posting less than that is offending me personallyTake a pill and chill outI’ve been taking my vehicle to Kellys for years and they actually FIX the problems without any kind of BS

The metal panel underneath our car came undone during our road trip along the I-5 and started dragging on the ground. Thankfully CHP helped us to the nearest off ramp and AAA removed it. What a nightmare! We drove to the nearest auto repair shop in Medford, OR. I chose Kelly’s Automotive Service because of their ratings and boy did they deliver! Not only were we out of there under 20 minutes...but they replaced the panel for FREE! Friendly people and covid safe. Definitely recommend!

There is no other place I would rather take any of my vehicles!Kellys has completed routine oil changes, used-vehichle inspections, warranty work, and emergency repair work. And never failed to do it all with the highest level of integrity, professionalism, and kindness.Kellys and their people are top notch!!

They were quick to get my vehicle in and returned. I was kept up to date as they diagnosed and fixed each problem. Easy and friendly service. Thank you for the great service.

Cheapest is rarely the best. I have used Kellys for over 14 years - I trust them which when it comes to car maintenance is very important.

I brought my car because I had a few different issues going on with it. I feel like for the amount of work that was done, the price was very fair. Every employee I had contact with was polite and respectful. They earned a customer for life. A+

My experience with Kellys was something to remember for sure. I got charged 478 dollars for labor on a job I know how to do myself but merely lacked the time. A two hour job and 478 dollars in labor?? During the time they had possession of my vehicle my gas was syphoned out of my car they claim because it was in their overnight parking area that it happens sometimes and they would investigate the situation and get back to me which of course they did not. They never even offered to compensate me for my loss. The worst experience with an automotive shop Ive ever had I would not recommend them to my worst enemy.

Kelly’s is my go-to shop. My experience - Excellent diagnosis - much more than just reading a code. Fixed right the first time. Great explanations and work with me on repairs. Follow up to make sure I am happy. Thanks!

Lied about work done Speechless when confronted about it My truck had to go there 3 separate times for the same problem that was never Fix having to take my truck to rbm diesel to get the problem taking care of turns out that Kelly does not know how to work on diesel drugs they also stole belongings out of my car some of which I found in the shop apathy deny taking itYes there customer service rate nice and friendly take stuff to places to doesnt know how to work on it And lie to youAnd lie to you

I had a wonderful experience bringing my car here for the first time. There were a few things I was questioning that may be wrong with my car and the staff at Kelly’s Automotive service were more than helpful and understood my worries. They are very honest which I more than appreciate, because when I mentioned a certain concern and they checked it out, I was told it did not need to be replaced or fixed. The part was okay where they could’ve easily told me it did need to be replaced and charge me more money and I wouldn’t have known any better. This gave me a lot of trust and this business and will definitely be returning when needed.

Jay was friendly, professional, and after I was quoted from 2 other shops in the valley including the dealer he came in about 500.00 less. Gave me a same day free loaner car, also had the car back to me in 24hrs after over nighting the cv axle.I have spread the word to many in the area and will now continue giving them my business! Thank you!

Awesome customer service & care!! Definitely recommend & would use for any future car maintenance/ work!! Plus very reasonable as well!

I can not say anything negative about my experience! I was quoted significantly higher for the parts and work down the road at another shop, decided to call Kelly’s Automotive and instantly felt so much more at ease! The other shop said it would take 3-4 days for my car to be done, Kelly’s Automotive had it from 9 am that morning and I was picking up the same day as they were closing! Amazing! I am now a customer for life and will go no where else for my auto work! Thank you for EVERYTHING YOU DID!

Greg Unger and his crew at Kellys are second to none. I have been Selling auto parts for a few years now. When I get the call the from service writers they always provide me with all the information needed to provide their customers with the parts they require. We have established not only a working relation with Kellys, but they treat us like part of the family. Thank you for all that you do, not only for us but the community as well. These folks are always trying to help someone somewhere. Great People, Great Americans. Thank you Again and for the future. ~IC

Love to support a small business, especially one like this! Exceptional customer service, and quick repairs. Highly recommend them!

I had my timing belt replaced here. They did a great job with an accurate estimate. They also sent me pics of the job to show me the work.

Its difficult to find a reputable automobile repair facility, one which wont create car problems just so they can fix them and drain your wallet with unnecessary services. Its a problem that is as old as the automobile itself! Caveat es emptor -- Let the Buyer Beware has been the rule, and its a good rule.In my experience, and from the many positive reviews they receive, customers need not be quite as wary with Kellys Automotive Service. Work performed as promised, no mystery problems which suddenly materialize out of nowhere for more $$$$, and quality repairs with great customer service. A customer cannot ask for more than this, and it is exactly what Kellys has built their reputation on.Dependable and trustworthy. This is Kellys. I pray they never change, and I happily recommend them!

I’ve had a lot of good auto mechanics over the past fifty years, but never have I met a staff so professional and kind. It’s just a pleasure to hang out in their comfortable lounge; and whenever needed they provide me a loaner car or shuttle drive home! Can’t beat the efficient service and I’ve never felt that they did any work without my permission and explaining everything needed. I feel very safe driving my vehicle after they’ve worked it over👍🏼

My husband and I were traveling from Nevada up to Tacoma Washington pulling our camp trailer behind us, when the vacuum pump in our GMC truck went out. We were stranded in Yreka, California and no shop there would even take the time to have a look. We called Kelly Automotive in Medford and they came to our rescue. We had our vehicle towed and Dave came and grabbed us and our camper, brought it to the shop and repaired our vehicle the same day so we could continue our travels. Just cant say enough. Professional and courteous with service you just dont experience very often these days.

They did a great job, Me and my wife are very Satisfied with their work, I told them what was going on with my car, They didnt hesitate, Got right on it, And now she runs like a champ!I will be bringing them any and all my vehicles from this point on, I highly recommend them!

The communication with Kellys Automotive is the best that Ive found. I dont think it could of been any better. From personally delivering a loaner car and calling with all details about what steps were being taken and what needed done. No hidden costs and all over A+ service. I think our house has found the right place to go for any futures car needs.

I recently moved to Medford (in July) and as luck would have it, the AC in my car suddenly stopped working properly. Since Im new to the area, I didnt have any idea where to bring my car and didnt know which auto repair business I could trust. After reading some of the reviews online for Kellys, I decided to bring my car to them. From the first phone call to make an appointment, to dropping my car off, the phone communication from the repair tech, picking my repaired car up and lastly to the follow-up phone call from them to see how my AC was working and even receiving a mailed card to my home, the customer service from Kellys was some of the best customer service Ive experienced in a very long time! Theyve won my business and Ill be referring my folks to them when they move to Medford in the coming months. Thanks Kellys-you do it right.

Amazing service. Super friendly staff. I called a few days before going on a trip and I needed some service done to my car. They got me in no problem and it only took an hour to have everything done. 10/10 will go again for future work and will recommend to others.

This place can be trusted! I have been a loyal customers for several years now and I won’t go anyplace else! Sometimes the bill is a little steep but honestly they do a great job and never had to return my vehicle because of an error they made. They do quality work and that costs some money.

This was my first visit to Kellys Automotive, and it was a very positive experience. I made my appointment face-to-face, and they took all the needed information beforehand so all I needed to do was drop off my car the following morning. Everyone was extremely friendly and helpful, from the service writer to the courtesy car drivers. Upon completion, I was promptly called and shuttled back to the center. My invoice contained everything that was done to my car, the type and grade of oil used, anything that was replaced, and basically every inspection they performed. I couldnt have asked for more! I will definitely return and happily pass on my experience to my friends. I appreciate a business who has great customer service and takes the time to detail the services they have provided. They CARE about their customers, and it shows!Many thanks, Kellys Automotive... you are the BEST!!

Great guys! Worked hard and got my car done early by working late. Way cheaper than lithia for auto repair too. Great local business to support.

Great service. I got my car winter checked as Im from Southern California and had no idea whether my car was ready for winter. I figured it just needed new coolant, but when the inspection came back there was a lot more. Jay sat with me to talk about it. He never pressured me. They recommended that I get new coolant that was rated at a lower temperature. The battery power was low but that could wait. Most of the other stuff could wait actually and as I was short on funds I opted to wait on most of it. They got it taken care of and now I know Im good for the winter weather. Beyond that these people are just amazing human beings. Definitely recommend them.

Kellys is awesome! If youre looking for a mechanic that is honest, professional and affordable, you found them!

Kellys Automotive Service has done the oil changes on our vehicles for years; they do a great job.The check engine light came on; so of course we called Kellys; they were booked & we were going out of town; so we dropped the vehicle off on Friday afternoon in order for them to work on it on Monday (I was really bummed that we were going to have to travel in the truck; it is not as comfy as the Yukon); but at 4:58 pm Kellys called to give a run down of the issue & said if we wanted them to complete the repair; they could have it done within approximately 20 minutes!Kellys; you made my weekend; traveling is so much better in the Yukon; we havent been out of town in years & were really looking forward our trip.Great job!! We recommend Kellys Automotive Service for all your automotive needs; great service & wonderful staff!

My wife’s car seat control switch needed to be replaced. Greg Provided SUPER service, the job was done on time, professional and the price was very fair and honest. This was my first time and I will be back and am letting my friends and family know how I was treated. Thanks Kelly’s Automotive.

Best car shop in town; overall great experience. Trustworthy and knowledgeable. I will recommend Kellys to friends and family.

I went into Kelly’s Automotive to get new windshield wipers. They were extremely kind and professional and it took them about three minutes to take the old ones off and put on the new wipers. The price was super inexpensive even though I have a Honda fit and the wipers are not a common size. They run specials now and again for highly discounted or free services for donations of peanut butter.....which is awesome! This is my new go to place for my vehicle services!

The entire team was knowledgeable, helpful and friendly. The service writer and Tammy were knowledgeable and made it easy. Great customer service. The diesel mechanic (tall gentleman forgot his name) was amazing. He knows his stuff and was able to clearly communicate the problem and solution. He even showed me pictures of the condition so that I totally understood. He is a customer service rockstar. Thanks to everyone. Steve

Would definitely use them again. Super friendly and explained everything to me in detail and answers every question I had. Would highly recommend to friends and family.

The people who work at this place, exemplify what it is to be a good human being. There is a consciousness, compassion, and generosity of spirit which is all about loving-kindness actualized. They treated me not just all right or right, but rather with heartfulness. This is the place to go to get the work done that must be done on your vehicle, and to know that it will be done by a person or persons who really can be your friend, in the deepest sense.

Had a problem with my Jeep Grand Cherokee Diesel. They helped identify the problem and admitted that a diesel technician that used to work at their shop was probably better qualified to do the repair and brought it over to his shop without charge. Greatly appreciate this type of customer service!

Love your service, the chance to have a loan car for the day, texting of service estimate. My one concern is that the estimate came late afternoon (3 hrs ) before closing on a Friday. Would have liked some time to review the estimate before authorizing but I needed the car done that day - that was a push in my opinion!

Kellys automotive service are best of the best in the valley for a reason. Their free shuttle service is so accommodating. They diagnosed the problems with my vehicle and future problems with my vehicle, which made it easy to know what needs to be replaced or if you can still get by for awhile.they have been friendly and very pleasant to through my experience Thank You Kellys automotive service!!!

Best place ever! Saved me $1,200. Dealer told me $1,200 in repairs. I took the car to Kellys and they not only found the dealer had misdiagnosed but that the car was still under warranty. Took it back to the dealer for repairs. They are the most honest auto repair will you will find anywhere. I would never go any place else.

I was very impressed with Kelly’s Automotive. Jeff, who I spoke with on numerous occasions, was very friendly and professional throughout the whole experience (ask for Jeff!) I also really liked that they text you a detailed update on what they found, what they recommend as maintenance, etc with pictures straight to your phone! This was really nice not only because it was thorough, but because I was at work and it was easier to review than receiving an initial phone call. Then of course they called to see what I would like to have done, gave me the pricing, and arranged for a shuttle service to pick me up after work and take me to the shop to pick up my car. Overall, great experience with Kelly’s. I’ll be using them for all my future car maintenance.

Great experience; a thorough multi point inspection revealed immediate attention items as well as maintenance to keep an eye on for the next scheduled appointment. Reasonable prices. Good people. Trustworthy so far. Recommended.

My husband and I brought our Subaru in a little over a year ago- originally just to make sure everything was running and driving good for a road trip we were taking. They told us it had some suspension or a shock problem. We took it back in when we got back because we suspected a transmission problem- they told us the clutch and transmission were fine but it had some engine issues and we payed to get the work done. we took it back in a month later because the engine was misfiring and we still suspected a transmission problem. They replaced the spark plugs free of charge for not fixing it the last time (nice service) but still insisted the transmission was fine. We knew something was wrong with the transmission since it sounded like metal on metal so we finally took it to another mechanic that same week. He immediately told us that the front differential had NO fluid and there wasn’t a leak so at some point it was drained (not saying they drained it, it could have been the place we took it to get the oil changed before we took it to Kelly’s the first time) and it had not had fluid in a very long time and completely destroyed the transmission and was past a rebuild and in need of a replacement. This was really irritating to find out considering we took it back here 2 times and they didn’t take the time to diagnose a transmission problem and just assumed it was fine. We were charged diagnostic fees too, so we would like to find out problems when we are charged for it. I appreciate their attempt to give good service by changing the spark plugs for free but feel they were not thorough on their diagnostics and didn’t take out concern about the transmission seriously. I hope they work on this because I believe otherwise they seem to be kind people and have good intentions.This wasn’t our daily driver so over this period of 6 months we owned it we only put 2000-3000 miles on it. We lost a lot of money having to sell the car for cheap since the problems had gone untouched and became an extremely expensive issue.

My F-150 needed some TLC in the form of a top-end rebuild. The crew at Kellys took great care of both my truck, and me. Great turn around time, gave me the use of a loaner car, and there was strong follow-up. Thanks yall! Runs like a champ now!

Kellys is the only place our vehicles will be going! Wonderful service and the staff goes above and beyond to make your experience a great one. Thank you for your service and the fact that, You are the best place!Merry Christmas to you all! 😊🎄🎇

We are rather new to Medford after moving up recently from NM. We are extremely careful who we choose to work on our vehicles because we are on a fixed income and can’t afford to have any mistakes corrected (just our luck, our vehicle would breakdown when we have no cell coverage, when we are far from home) because of my disability, I can’t risk my vehicle broke down in the middle of no where. I got to know that I can trust the people who work on my vehicle My wife and I got lucky when we were referred to Kelly’s Automotive. After spending time researching various repair shops, we found that Kelly’s prices to be reasonable and all the work they have done (so far) done so correctly the first time! We generally take the time to research about 3 different service providers before having any important and potentially expensive work done..Kelly’s is a company you can trust!

This was my first time going to Kelly’s Automotive for service, but I’ve heard so many amazing testimonials from Chamber Greeters in Medford and Ashland that they were the only place I thought of when my car started having issues. I was not disappointed. Their customer service is above and beyond. From picking you up, getting the job done as soon as possible, and making every step as easy as possible for the customer I was shocked at this level of service. I will never take my vehicle anywhere else. Definitely check Kelly’s Automotive out they are honest, hard working, and do a phenomenal job at taking care of the customer.

First timer at Kellys. We had a great experience! Smooth from start to finish. Great pricing! Awesome communication! Very helpful with shuttle rides. We will definitely rely on Kellys again!

Kellys is a top-notch auto repair establishment. I have taken all my cars there, and they all get careful, personalized service. The prices are not cheap but they are fair. Repair suggestions are prioritized, and unnecessary work is not advocated. They always give follow-up calls to make sure things have gone well.

I came into town not knowing anything place to take my truck, because it was making some noise. The guy at AutoZone recommended your shop which I found to be very helpful very reasonable an all-around good group to work with. Thank you for doing such a spectacular job in short time reasonable rate Mark Finch

I cannot say enough good about Kellys Automotive Service. Heard about the windshield wipers exchange and then had them look at my headlight. From then on it was refreshingly easy. Greg took it upon himself to make certain that all got fixed and at a crazy phenomenal price, parts and labor. All of the staff actually seemed happy to be there. They were professional and exemplified what customer service should look like. Not at all what one experiences most anywhere these days. I will most definitely recommend Kellys Automotive to others. Thank you so much Kellys for all you do!......Sincerely, Anita Brandeberry

Great repair shop. Blew my clutch out and everyone told me to take it to Kellys. They diagnosed the problem and gave me a detailed explanation and a price that was more than fair. True professionals.

I did some research on where to take my truck to when i was having problems. Kellys was my choice and i am so thankful i chose Kellys. From the start their service is amazing. The staff is friendly and so helpful. When i drove my truck into Kellys they gave me a ride home when my truck was finished they also came and got me, you talk about amazing service. They not only did this amazing thing for me but they also saved me over $400.00 on my estimate of service. I will never take any of my cars to anyone else they are simply amazing. I recommend them very highly.

First and foremost they treated me so kindly, like a human being! After the transmission flush they performed an inspection where it was discovered my front and rear brakes were very seriously in need of new pads! I was so happy they could keep the car overnight and get it fixed by the next day! They shuttled me to and from my work with a smile even when I told them I needed to be at work in a matter of about 15-20 minutes! They said yes with a smile and “no problem”! Thanks guys!

Kellys has been my auto repair for about 9 years. I know that their diagnosis is accurate and honest. They have always been considerate and kind. I brought my car in after work and Greg was very helpful with figuring out why my engine light was on. Thanks to everybody at Kellys..

Kellys made this whole process painless. And while I was out of town they held my car at their place until I got back to the airport. Car sounds great.I thought I needed both front hubs replaced and instead of just doing it they checked found I only needed one and called me about it. It is a stand up shop!

I will never take my car anywhere else! Love these people. Great service all around. Really appreciate them!

Kelly is always s great. I came out of work at 2pm and found out my windshield wipers didn’t work anymore. I called Kelly and they said bring it on in. By the time I got home they were calling to tell me it was the wiper motor and they might be able to get the part that same day. An hour later I got a call telling me it was done and ready. Couldn’t ask for better service.

I was looking for another place to have my car taken care of after a bad experience with my usual place.....Kellys was recommended to me by a friend. I am now a lifelong customer! The people there are warm and friendly! I highly recommend this family owned business!

Kelly’s has been “servicing my vehicle, but taking care of me” for 15+ yrs. They have great folks that work there and they care about you! :)

I was three hours from home when my car broke down, but thankfully I was very close to Kelly’s. I was able to get my car towed and left there on a Saturday morning. An employee was there despite them being closed and he showed me how to fill out a slip and leave my key so that my car could be fixed on Monday. I got a call Monday morning with a quick explanation of what was wrong and what it would cost to fix, and the repair was complete that afternoon. They held my car for a week until I was able to make arrangements to pick it up, and they left it secured for me in the lot since I wasn’t going to be able to come during business hours. Overall I’m grateful and impressed that I happened to break down so close to Kelly’s.

I was very satisfied with the repairs performed on my car by Roberto. Jeff was very courteous and friendly. The shuttle driver was friendly too. I feel Kellys is a very honest and reputable repair facility. I will use them again If and when needed.

Best and most efficient, customer oriented service in my 66 years of driving. I am now a loyal customer. Hopefully their services will not be needed. If so, I have no qualms regarding service or price.

Best service in the valley. I have never had even a marginal experience with the staff or their service!! You guys are AWESOME!! A special thanks to Jeff, Vince and J.J. !!

We are so grateful to Kellys Auto Repair for fitting us in and finding out why our check engine light had come on while we were heading home to Oakland, CA. We were afraid to continue into the Sacramento Valley not knowing what was going on with our old Subaru. They responded with kindness and courtesy and took care of us quickly--and at no charge! I cant recommend them enough!

Just went to Kellys again and like always they did excellent work. They explain everything theyre doing. They do the work in a timely fashion. Ive never been ripped off. THEY STAND BEHIND THEIR WORK!!! When Ive needed a loaner car they had one for me, or they gave me a ride to where I needed to be and back to the shop. Their staff is helpful knowledgeable and very kind. I will continue to be a faithful customer!! GREAT JOB KELLYS

We broke down in Grants Pass OR, and were on our way to Central California so still had several hundred miles to go. Kellys helped us get back on the road quickly by calling several shops before making an appointment at their other location in Medford. The staff at both locations were extremely friendly and trustworthy.

Efficient and friendly with my oil change. No recommended products, just the facts. I like the communication style. I will return.

Excellent place. They helped me save thousands of dollars by performing work on a car other places were unwilling to do and they did a great job. Friendly, honest and helpful people too. They are my new automotive repair place to go. I highly recommend them.

This was my first experience with Kellys, and they have truly earned all of my future auto repair business. All aspects of my experience at Kellys was pleasant and professional, but I feel like I can truthfully claim that this shop has the best customer service of any auto repair business I have ever been to. Actually some of the best for any small business period.

I used these reviews to make my initial decision to take my car to Kellys. I love my older car, and I didnt want just anyone touching her. ;) I have taken my car to them three times now for three different issues. They do stellar work at a very affordable price. The staff is incredibly kind and caring. They communicate every step of the way. They dont tell you that you need something if you dont need it.I dont think I will ever get used to calling them to see if they can work on my car and having the response be, When do you want to bring it in? Thank you, Kellys! Heres to another 300,000 miles!

AMAZING! The worst fear of a road trip is your car breaking down, and thats what mine did last week. Greg was able to make room for me and got my car done the same day! Everyone is extremely nice, they have a van to shuttle you back to your home (or hotel). If you get stuck in Medford while traveling, give them a call!

Thankful for Kellys Automotive for their hard work and excellent service. I took my car into them for a simple oil change and came out with more than asked for service. This means a lot to me because not only did they get the job done but they made sure that I was taken care of. I will forever be a customer of Kellys Automotive for all my repair needs and thankful for the hard working and good hearted staff that took care of me today. 10/10 recommend. Thank you guys for the excellent job on my car! (Very affordable as well)

My husband and I have taken both our truck and car to Kellys on several occasions for both routine service and major repairs. We have found their employees to be friendly, caring and eager to get us back on the road with as little inconvenience as possible. Kellys has also saved us a significant amount of money by checking to see whether there were warranties on any of the parts needing to be replaced or repaired. We seldom give a five star rating, but Kellys has earned every one of these stars.

Kellys Automotive has friendly people at the service desk. They fit us into the schedule quickly and had our car finished at the end of the same day. The shuttle service was also really helpful.

Quick and efficient. Good value. I really enjoyed my Cool Air Conditioning this week with the heat!