Even though it was a stressful situation for me, Michael made it seem like it was a walk in the park and I didnt have do a thing.Highly recommend Harrys Towing.. Thank you
I was stuck in lake Stevens after my car overheated. I Called my insurance 24/7 roadside assistance & after hours was informed all 14 providers weren’t available. Around 11:30pm and extremely upset I called harrys towing which I could tell I woke him up but he was the kindest out of the 10 People I called on my own and he sent someone right away and at a fair price. Micheal was the best & extremely respectful. I was nervous being a girl and never having been through that but they made it that much easier so I could focus on how to repair my car. I WOULD AVOID THE OTHERS & CALL THESE GUYS! Save yourself some time. I had a couple places I called try to take advantage of me price wise. Thanks for being on your A game! Highly recommend!
Michael was amazing to deal with. He showed up 20 min after i called, was very quick to get it loaded and be gone. Highly recommend this company for any mobile assistance.
Harrys towing is so wonderful! Normally tow yards are such a stressful atmosphere but the lady in the office Kendra and her daughter Kaliope made the whole place feel so comfortable while dealing with all the paperwork after my accident. I will make sure to recommend them to anyone who needs a tow!
The other day my car battery died, and despite a kind stranger trying to help me jump-start it, it just sounded even more dead afterwards. Thankfully, EJ from Harrys Towing was able to come by and although I thought I would have to get it towed, his much bigger truck was able to give my battery the kick it needed to make it to the nearest mechanic.(where I then bought a new battery)EJ was professional and very understanding of my situation (Im sure weve all been waiting with a dead car for hours b/c of insurance) and even gave me some good tips on avoiding the wait times by calling Harrys Towing directly and getting reimbursed by my insurance later. I will definitely be sure to keep the business card in my wallet.He made sure to follow me to the mechanic, just in case my car decided to act up, and then made sure all was good with me before heading off. Thanks again! It wasnt a fun time, but it certainly helped to have friendly people helping me out!
Very professional and understanding. Accidentally bumped into their truck while I was on their lot and was pleased in how it was handled. Kevins the man. Thanks again! Sorry about the bumper 😞
EJ with Harrys Towing was great with communication, even showed up earlier than predicted. Very profession and took extreme care with our vehicle. Would definitely use them again.
It was bbn ok except they had attitude and kept rushing me to get my stuff out when I explained I lived M in my car bnb there was alot of stuff and I had to find a ring my man lost under seat they didnt care n said all well
EJ was the tow truck driver. Very good attitude and friendly even though we were blocking traffic on a busy and narrow two lane road. Delivered towed vehicle safely to our driveway with no problems. Would definitely recommend Harry’s and will use again if needed. Ask for EJ, he was great.
Great service with minimal wait time. Michael is a great guy and made an unfortunate circumstance tolerable.
Out of nowhere, my car starts smoking on the highway and after a bit of driving; it dies on me. Power steering is gone, 0 engine performance, I wasnt expecting it at all. I manage to pull her over on the off ramp and start dialing up towing companies to take my car home.I end up calling 4-5 different towing companies who said *if* they could get to me, itd be an hour plus, to eventually saying they couldnt help me. The last tow company recommended me to Harrys towing, which I am very grateful for.(I dont recall who was on the phone, Sorry!) Who picked up instantly and after I explained to him my rough location, had already locked on the exact spot I was at. He gave me a price point (which I was very surprised with! I found it extremely reasonable, almost felt like I was being pranked lmao) and his time estimate? 20 minutes (Lightning quick!).Brandon (Cant say enough good about this man) was there in 15 and he was absolutely awesome from start to finish. He was communicative, professional, and all in all he made the terrible experience a pleasant one. We chatted cars, work, and before I knew it. My car was loaded up and ready to go. The delivery was top notch too, Brandon made sure to call me so we could coordinate where to drop my car off and it went smooth as butter.All in all, I honestly couldnt have asked for a better response, treatment, price point, and timely reaction. It was so quick, I made it on time to the date I had planned! Harrys towing and Brandon saved my bacon! Highly recommend!
Called Harry’s towing for a jump start of my car. EJ was the one who helped me go on my way! He was very courteous and was very knowledgeable about cars and overall pleasant experience. Will call again if I have to!
The tow truck driver who came was quick. I didn’t wait long. He was very kind and helpful. Highly recommend this company and the driver EJ.
Awesome company, their driver Michael is a good guy too
Very rude, horrible service, unnecessary wait times, overall very bad experience. I highly recommend staying away from this place for any business.
They are very upfront about pricing. Honesty pays off.
Was trying to request a record and never got a call back. Person I spoke to was incredibly rude and unwilling to help. Was told she didnt have time for me and it was my fault. I called January 25th and I finally called back today February 25th to check the status of the record and was told they tried to reach me and left a message. No messages or calls from their number were received. Extremely unprofessional. Interrupted me several times, cut me off during conversation. Never had so much trouble requesting a record. Hung up on me twice. Wouldnt recommend them purely based on customer interaction.
The women who answered my call ( sorry I forgot name) was VERY sweet and was able to look up the address I was at for me, made sure I was safe then quoted me the REAL price which is always nice to not have any price surprises. Nicole was my driver, she was super nice, knowledgeable, made me feel comfortable, and was quick and efficient. Thanks Harrys Towing.
Called Harrys Towing to get a quote on loading a salvage dump truck that had a burnt cab. They were very professional and quoted me a price that they honored. The the driver picking up the truck said they were great people to work with. They were less than half the price of another large area tow company. Bigger isnt always better.
I had someone come up to help move a trailer, had it at the garage door and ready to roll. Had that guy walk up and say i cant make this turn to get it out. So i told him we can clear some room possibly take the wire down from the fence since its simple and there is only 2 barrels in the way.. But that wouldnt be good enough to even try and he was told it was a small trailer and he was told it was ready to go and so on. So finally after no helpful input he says i cant just stand here so i told him just go. Which by the way an extended pick up made it out the exact way it was planned to exit
Fantastic people,not what you would expect from a tow yard.
Everything about them smells of professionalism and it is pleasant.
My daughter was in a terrible car accident and Kevin showed up to tow the car away. He was very concerned with our safety and went above and beyond explaining how to go about contacting our insurance and helped us get all of our stuff out of the wrecked mess. Thank you so much for taking the time to help us through such a horrible time!
I called asking to get my car towed, parked maybe two miles away from my house, more or less. I mentioned that my car was slightly lowered because I always do and it’s never been a problem. The lady seemed very rude about the whole situation and upon learning that my car was slightly lowered, just said “i’m going to have to pass good luck anyways” and hung up. Very rude
Super nice and very friendly! They came out of their way to get me help with gas. Highly recommend!
I called to check to see they impounded my car. Instead of doing their job and helping me, they just turned me away to call the public PD. All you had to do was use that fancy thing we call a computer and check your system for my car. LAZY!
Thank you Harrys Towing! We called to have our motorcycle towed home after an incident last weekend and Harrys was there in what seemed just minutes. Very fast, courteous and professional service :) A+!
Good management
$480 for less then 12hrs on a 12hr hold thats outrages how do thay think we can get that kind of money on the fly dont wast your money here
My ex hit a telephone pole on Christmas eve..my daughter is at providence in everett these people will not accept my credit card to get car out... iam in north dakota working in the oil fields and these people will do nothing.. iam willing to pay there cost but they wont take it..just sick.
Not towing my lowered car, because they are not interested. 😊
They got the job done....at a fare price
Very professional. Great customer service
Great staff and very friendly
They charge by the hour. If you are not there when they tow your car, they fabricate lengths of time it takes to hook up and tow your car. My sister drives a Kia Rio. They claimed it took an hour and a half to hook it up to the tow truck and charged her almost $300 because of it. Im no tow truck driver but I imagine if I was good at my job, it wouldnt take 1.5 hours to hook up a car to my truck.
Great, fast, friendly serive.
Rude, nasty .
THANK YOU FOR YOUR HELPRAINY DAY RECOVERYBEN ANDERSONOWNER
Was charged 250 when I walked out before the car was even being hooked up and had to wait for him to hook it up and pay then he unhooked it when I called to ask whats the policy on someone coming out before car is hooked up was asked if I offered any money to Kevin to have him not hook my car up completely illegal
Customer service was terrible
High prices