I like the company they do a very good job on cars and trucks too and they support the community and that is very good thing thank you for everything...

Amazing. Got me in quicker then the quick lubes. Still waiting to hear back about a sales job. But will recommend them to people.

Nothing Quick about their quik lane. I gave them 3 chances to prove me wrong and after this 3rd oil change I will be taking my jeep elsewhere. Appointment at 4:30 and my vehicle never moved until 5. Who knows how much later I will be here.....

I stopped to get my oil changed and tires rotated and was told NO, we cant do that without an appointment. I thought this was supposed to be a quick lane! Turns out I should have bought my 40 thousand dollar vehicle elsewhere, where they can actually provide service like they advertise. I specifically bought from a local dealer to have it serviced locally. Boy was that dumb.

They say on website no appointment needed.And they open at 6. I go in at 6 to get oil change and they dont start till 7 and appointment only. Now I call to make an appointment to get a oil change and its drop off only!! . How is this quick oil change? Very disappointed makes me want to go buy my next care somewhere else

Wasnt impressed with my last oil change there. Price went up $10, no service reminder for the next oil change. Took plenty long. All I got was excuses. They are rated a point less than Schirel. Now thats saying something!

I did not call for an oil change until 2:00 this afternoon. I got there about 4:45, 15 minutes early, and they got the Mustang in right away.I enjoyed a cup of cappucino and caught up on some reading and watched some TV.It was again a very pleasant experience. Keep up the good work V&H.

Great for oil changes etc... staff is friendly. Just drive up for oil change dont make appt

Terrible service. I am businessman in this community and prefer to keep my service needs local. The no appointment necessary is false and the attention to detail and service is some of the worse I have encountered. I brought my vehicle (a mini van that I purchased from V and H) in for transmission service. When I pulled up I was told that they could not do it today because it is a 2 hour job (even though it is clearly listed as one of their services on the board) and would need to schedule something for the next day, which I did. I dropped my vehicle off at 8 am. I called at 2pm and was told it was not done yet (this was a 2 hour job right?). Eventually it was completed. When I brought the vehicle home I was soon surprised by a massive leak of transmission fluid on to my concrete. This is not an exaggeration. The leak was so bad that I could smell the fluid from outside of my garage. I immediately called (it was now after hours) and left a message. My call was returned the next morning and I returned the van right away (Saturday). I was told by Russ (who is a very nice person) that after looking at the pan the service tech did not perform the task correctly and failed to seal the pan properly. He was very apologetic and only offered mats to soak up all of the fluid at my home (and of course fix the issue). Once again I woke the next day to a leak. I called again and explained the issue and asked that they provide me with a similar vehicle while they again corrected the issue. As a coach for the Special Olympics I needed my vehicle to transport athletes to an event and this was going to interfere with that commitment. It took 4 days for them to call me and provide me with a loaner vehicle. The loaner was a basic model Van that was a dirty mess!!! It looked like it had been driven off road. The INSIDE of the windshield had dirt on it…DIRT. When I went back inside (again on a Saturday morning) to ask the woman at the desk if I could run it through their car was...she gave me such a negative attitude as if I was asking her to clean it herself... she did get the wash slip for me... but it certainly wasnt to display her intentions of good service. Now the Finale, I just received a call from them telling me that now the issue is some lines running to the transmission and not the pan that was included in the service. (OH REALLY!?...now that thats the issue after you had it on the lift 3 times to fix your problem) and... the lines are so back ordered that they don’t know when they could even get them,. What a mess my decsion to bring my vehicle here for servcie has become... and to this day not a single person from this dealership has made any effort to represent their owners (whom I respect) vision of service at a level that can even be considered appropriate for any industry. I am embarrassed that this can happen to someone in my community. I hope that single mothers and other military veterans in my community are not treated the same as I have been. There have been multiple opportunities to resolve this issue amicably and the service provider has made little effort to ensure my satisfaction. It is only after three attempts that I am now writing this review. While all stories have two sides and this is just my interpretation of what happened to me... I encourage you to simply ask others around about their experiences here. I was surprised that others who I have told about my experience were NOT surprised. Almost all of them shared a similar story of poor service. Its too bad that a business with this much presence in a community has not taken the time to ensure that all of their staff are representing them at the highest level possible.****UPDATE*** I recieved a call from the GM today as a result of my concerns. He was professional and really displayed a true sense of desire to do the right thing. He apologized for the folly of errors. I really appreciated the call. My Van is still in the shop but I am going to assume that it will now be well looked after.

Consistently a 2 hour wait for an oil change.