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Marthaler of Marquette Buick GMC Cadillac
919 W Baraga Ave, Marquette, MI 49855, United States
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Marthaler of Marquette Buick GMC Cadillac

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Am
Review №1

I worked with Brandee and she is wonderful! She listened to my needs & quickly found what I was looking for.Brandee was pleasant, professional, and she made me feel very special.She introduced me to everyone in the dealership. It was nice to see so many smiling faces- it’s clearly a positive work environment, as well.On top of that, I couldn’t have asked for a better price.Thank you! Thank you!

or
Review №2

We have had the pleasure of working with this dealership for over 25 years and have always been pleased with every aspect of our experience! Their service department is very trustworthy and competent in their expert care of our vehicles. Their sales department has always been honest and trustworthy without being too aggressive and have handled each step in the purchasing process with ease and confidence, taking our desires into consideration. The financial employees are thorough and careful in explaining all details to our understanding. The facility is always clean and has a welcoming atmosphere. We have truly enjoyed our association with this dealership and will continue to work with them in the future.

Lu
Review №3

We had a really great buying experience! I have never been a fan of going to a dealership to buy a car. I was initially drawn in by the great pricing for their vehicles, it was very fair and accurate for the cars they were selling. We spotted a car we really liked so we called for availability and spoke to Tony initially. He got the car pulled up front for us when we arrived. From there we dealt with Charlie. He was great to work with. No pressure, very personable and overall great personality. He answered our questions and never left us feeling worried about the car or the process. Lauren was excellent as well with walking us through the financials and the warranties and everything of that nature. They both offered services and packages but never pressured us, they let the benefits do the convincing and let us decide what we wanted. We had our kids with us and Charlie even got them involved with some aspects to make them feel a part of the process, that was a great touch! Charlie and Lauren were great and the whole team there was awesome. They were genuinely thankful for our business. I am going back there when I need another vehicle, the whole experience was great and we got an amazing car for a great price! Thank you Marthaler Marquette team!!

Si
Review №4

Great sales Team!!! Brandee was wonderful to work with and really helped restore my faith in buying local! Felt like family and was truly great to feel like they actually cared for my concerns. Finance department is second to no-one. Thank You for a wonderful car buying experience. Ill be back!

Br
Review №5

Dealt with brandee and she was more than helpful and informative throughout the entire transaction. I highly recommend buying here the staff is great and would give the shirt off their back for you.

ld
Review №6

The entire crew of Marthaler of Marquette is so completely professional, conscientious and knowledgeable, that we have enjoyed doing business with them for at least 16 years. I cant remember how many vehicles weve purchased from them over the years but we will continue to do so. Their service department is top notch.

Ta
Review №7

I just purchased a 2019 Ford Escape through Kevin McLaughlin at the Marquette Marthaler. He is an awesome salesman and attentive to all our needs and wants in a new vehicle. Everyone from Kevin to Cassie in the finance department there made our experience so easy and pleasant.

Da
Review №8

We had a breakdown while on a trip. All service stations were booked up for weeks. Rex at Marthaler said if we brought it there they would work us in with any down time or appointment cancellations. They had us on back on the road in just over a day.They also let us test drive a new truck and even hook it up to our camper to see what we thought.Excellent people to work with.

Je
Review №9

Jack was very helpful throughout the whole car purchasing process. He was a great person to work with and I will be coming back to your dealership for future car purchases.

Do
Review №10

Love the service department of Marthaler, I can always count on great service and a reasonable price. Thanks for taking good care of us when we need it.

Ka
Review №11

Just purchased my second vehicle from David here at Marthaler. The first time they were still under the name Public Garage, I was hesitant at first due to the change of owners but I was pleased that the service and attention to customer satisfaction was still their main priority. Based on my own personal experience I recommend Marthaler for purchasing and service. Ask for Dave!

Ei
Review №12

This dealership is the best one Ive ever been to absolutely the friendliest and most knowledgeable staff in every department. They all seem to get along and help each other out and are happy to answer all my crazy questions I am going to tell everyone I hear is looking for a car to go there

Si
Review №13

Excellent customer service. Staff is friendly. I was in and out under 30 minutes for my oil change. Reasonably priced and easy to schedule appointment. They even filled up my washer fluid. I also purchased my vehicle there and the whole process was very smooth. Thanks guys!

Ma
Review №14

We’ve dealt with Public Service for decades. Marthaler had kept the same great service. Kevin made buying a new car so easy. With the help of many other employees we drove a perfect vehicle off the lot with no worries and a promise that help is there if/when we need it.Thanks to all 👍

Em
Review №15

Bought a car from Marthaler in Marquette about 1 year ago. My sales rep was Cale Popps. What an awesome and personable guy! Everyone I spoke too was kind and extremely helpful! Recently had an oil change and tire rotation. They got the job done quick! Very happy! I recommend Marthaler to anyone!

pa
Review №16

It was a really good experience. They will be my primary service provider for my new GMC Sierra Denali....

Su
Review №17

They were more than accommodating. They Let me know where the progress l. Kept me informed

Je
Review №18

We always have a great experience at Marthaler. The service department has a well trained staff that is courteous and knowledgeable. We are always able to get an appointment for service that works with our busy schedule. The prices are fare and the mechanics are able to trouble shoot and get our vehicles back on the road promptly and with our budget and safety in mind.We highly recommend Marthaler for all you vehicle needs.

Da
Review №19

Everybody did a exceptional job. You have a great crew working for you.

Am
Review №20

Brandee was kind, patient, and attentive. I absolutely love my new Buick GX!

Mo
Review №21

So my car decided to break down and leave me stranded on the highway going to marquette, and with the help of an awesome tow guy and these guys were able to sneak me in. I wasnt really familiar with the area. They got me in and fixed everything within 2 hours or so and I was able to get back home the same day. Im so grateful they did this for me. Definitely would come back, everyone was super friendly and helped in any way they could. I came in so upset and left with a giant smile on my face

Da
Review №22

Kept the business open three hours past closing to ensure all rebates were available to us.Purchased our leased vehicle from another company and paid our final lease payment.Coordinated all needed documents with state, insurance company and GMC financing.

Li
Review №23

My sister and I work in Real Estate and had been thinking purchasing a truck for business. We reached out to Charlie Crabb and within an hour we were test driving the perfect vehicle for us. We would not trust just anyone with this decision! Charlie has exceptional customer service skills, but beyond that he has integrity. This is the second vehicle weve purchased with Charlies assistance and areabsolutely thrilled! We tell everyone to call Charlie if they need a vehicle!

Mi
Review №24

I have been doing business with this place for over ten years.The Service Department and staff, especially Jon snd Jack have bee the very best. I always feel special when I go into the dealership to service my two vehicles.The phone operator, the people in the Parts Department, as well as the cashier are always very polite and professional.I feel I can trust the hard working people who service my vehicles and keep me aware of any mechanical issues.A big Thank You to everyone, especially Jon.

Ma
Review №25

Marthaler of Marquette exceeded my expectations and provided a great experience. Every employee that I interacted with was pleasant and professional. They were immediately responsive. I couldnt find a better price on a comparable vehicle anywhere. I highly recommend them!

Jo
Review №26

Service Writer Jon Pleaugh and Tech Don Hantz did an excellent job finding and repairing a difficult Wiring issue. They are the best !!!

Hi
Review №27

Brandee Korpi was our salesperson. She did an excellent job. She made us feel respected and listened to us and what we wanted. Great job!

Do
Review №28

Always there to help. Friendly and knowledgeable experience. They always get the job done promptly and thoroughly.

su
Review №29

Purchased my vehicle through David Heard at Marthaler Marquette dealership. He’s a great salesman and made purchasing my vehicle a great experience and definitely recommend him for sales. Everyone there is very friendly and easy to work with. Would recommend this dealership for all of you purchasing or service needs.

ka
Review №30

Tremendous help with deer damage while on vacation. Got job done and we picked our car up on way home. Great Job!!

Je
Review №31

Had the best experience helping my daughter buy her first car. Took great care of her and the used vehicle she bought. Highly recommend this place for your next vehicle.

El
Review №32

Honest hard working people. Only place I have, and will take my car because of the straight up honesty and wonderful costumer service they provide.

Mo
Review №33

Our experience was top notch from the moment we stepped on the lot until we drove out with our 2020 GMC Terrain. Our sales associate Brandee met us in the lot as we were looking around. She was welcoming, personable, and took time to discover what we were looking for. Her first suggestion was right on and she was patient as we asked a lot of questions. Lauren expertly handled the financing and smoothed over all the behind the scenes work to make this seamless and customer-focused. We were treated to a full tour of the building and all the associates wore masks and said hello during their busy day. The show room was exceptionally clean and spacious, which made us feel at ease and reassured that all safety measures were in place. All our questions/concerns were handled with professionalism and respect. The entire team at Marthaler of Marquette made us feel like family. I highly recommend this team to anyone shopping for a new, certified pre-owned, or used vehicle. We are very happy customers!

Vi
Review №34

I worked with Kevin for a month or so, test drove multiple vehicles, and never once felt pressured into buying something.Although I saw other cars at other dealers, I was never going anywhere else after my first interaction.At first, I found THE perfect car and test drove it. It had an issue, seemingly minor, and they said they would fix it.They researched the issue (it wasnt a manufacturer they usually deal with), called the dealer for the car and did what they thought would fix it.After the repair, Kevin told me it was better, but not fully as it should be, he was honest. He could have sold me the car, Id probably have bought it. Id have been unhappy 3 months later. Id never buy from him or the dealer again. This review would be different.Instead he worked hard to find me a car I will love and feel good about buying, and today I signed papers on a car Im going to love for years. And then, in a few years, Ill be buying another new car from him. This is how you turn a potential sale into a brand advocate. You can buy from Marthaler with great confidence that you will be a person, not a wallet.*Although I worked with Kevin (and will again) I should add that everyone I spoke with seems extremely focused on creating an amazing atmosphere and they have a great culture.

An
Review №35

I always get excellent service when I take my car to Marthaler. The staff are friendly and helpful and they fix my car quickly and accurately. They do a wonderful job!

Ca
Review №36

The ladies and gentlemen at Marthaler dealership are so kind - I came in after my car was hit and they were not only invested I getting my car repaired but we’re also concerned with my safety, well-being, and livelihood while my car was in the shop. Wonderful people, exceptionally speedy and well done work.

Ke
Review №37

Im very happy with my experience at Marthaler in Marquette. The staff was friendly and helpful each time I spoke with them. It was my first time purchasing a vehicle on my own but David and Cassie walked me through everything and made the process very smooth and quick. They were very personable and knowledgeable and I appreciated all that they did to help me. They were willing to stay late and ensure everything was in order before sending me on my way. I am very excited about my new vehicle and I would recommend Marthaler of Marquette.

St
Review №38

The service department has been wonderful so far! My son, a college student, needed to get his vehicle in some where for nearly a month. Every place in Marquette claims to be booked until Thanksgiving. Its bow hunting season is the answer we get. I understand it is hunting season, because I am a bow hunter as well, but really? I finally decided to call Marthaler. No questions asked, yes, we would be happy to get it in to look at it. We dropped the vehicle off the same morning. Thank you! I am just thankful they were willing to work and get his vehicle in.

Ji
Review №39

Had a banging noise in rear end of new GMC Terrain pulled in to marthaler service to see if someone could see if it was critical problem. Service advisor said no one could look all and his hoists were in use make am appointment I left and went to Fox Chevy In mqt where Jim the service mgr and a tech both slid under the back end to see. The muffler was rubbing against the new hitch that had been just installed a few days ago at a different dealership. What a contrast in service. Dont believe they will see me again.

Je
Review №40

Crisis averted yesterday- as always Marthaler to the rescue. Service department never disappoints. Reliable and quick to fit me in. Jon Pleaugh, Rex Rule, Greg, Captain of courtesy rides-- always a pleasure to deal with-- Jon bends over backward to communicate with me even over missed phone calls. And I dont have a new Cadillac- just an old Jeep - they all help me keep on the road and never have they diminished me as a customer by making me feel unimportant to their business.

Ka
Review №41

Always have had a great experience with Pubic Service Garage and now Marthaler.

Ma
Review №42

I recently have been in the market for a good used crew cab 4x4. Having traveled to Green Bay and Appleton WI with no luck. The current market has vehicles over priced.Instead of truck shopping last week, I went to the Marquette area fishing. Having never been to Marthaler I drove through their lot. I found a VERY clean Nissian Frontier that only had 28K miles with a great price.Inside I was greeted by Tony who filled me in on the truck and took a look at my Toyota 4RUNNER for trade. Brandee let me take the truck for a ride. Immediately I new this was my new truck.I came back on Friday to get the truck and received a great trade in offer for my Toyota. Cassandra made the purchase process very smooth.Brandee always made me feel non pressured. A very different experience compared to other dealers. Couldnt be happier with purchase and the relaxed atmosphere at Marthaler.***UPDATE***On 8/31/21 I went back to Marthaler. They had promised a set of front breaks when I bought my truck. They came through with flying colors and gave more than promised.Again Tony treated great!

St
Review №43

Fantastic service as always. Staff very polite and professional. Speedy excellent service.

Cr
Review №44

Marthaler is the only dealership Ill bring my Buick to. The service center has excellent pricing and great customer service! (I highly recommend working with Steven as your service advisor.)As a whole, their company has a drive to go above and beyond for what their guest wants.I had an issue with one of the sales people when I was looking to purchase a vehicle, and Nikki was quick to rectify the situation and get me the help I needed. Highly recommend.

jo
Review №45

Marthalers service team have been keeping me on the road. They didnt even tease me for my unexpected need of their services after I attempted to do some basic repairs. They got me squared away with the proper parts and a sense of care. I look forward to picking up the couple of bolts I still need tomorrow. Thanks for caring Marthaler.

Mi
Review №46

I have purchased many cars at multiple dwalerships local and far away and hands down this was the smoothest transaction I have ever had. I did not have to spend all day at the dealership I spent less than an hour. The staff was friendly and very accommodating! I would recommend them to anyone!

Ma
Review №47

Charlie and Lauren were fantastic to work with. Charlie went out of his way to find me the perfect car after I test drove 4-5 and they just werent quite right for me. He then paired my phone and showed me all of the features associated with the car so I would feel comfortable leaving the lot knowing how to use all of the necessary and fancy features. Lauren was also very personable and great to work with. They both took care of the hassle of dealing with the paperwork that comes with getting a new car and took care of everything! It was a very easygoing experience and it helped immensely that charlie and Lauren were both so friendly, knowledgeable, efficient, personable and fun to work with!

Ka
Review №48

Very friendly, efficient, called me day before as a reminder...lm impressed with their service

Jo
Review №49

Had been casually shopping for a new vehicle for over a year and looking at various dealerships. The staff at Marthaler Marquette were the most responsive and after visiting the first time we made a purchase. It was clear they wanted our business and would go the extra mile for it. Charlie, Lauren, Tony, and Nikki were extremely helpful, and as our salesman, Charlie made the process extremely easy. Would definitely recommend and would return in the future.

Gl
Review №50

I am very disappointed and unhappy with the Marthaler dealership in Marquette, MI. I informed David Heard that I was disappointed and unhappy about the license plate bracket that was installed on the front of the new Terrain after I agreed to purchase the vehicle. Davids texted response was Part of the pdi is installing the bracket on vehicles. David is the same salesman I have purchased my previous three new cars from, at this location. I also purchased one additional car with 8K on it as well from David. I have never had a front bracket installed on my car in Michigan.Tony Cappo asked for my keys so he could pull it around back to have the bracket taken off. When I asked him to take it off where it was parked, he returned shame-faced to let me know they had riveted it to the bumper and the rivets would need to be drilled out. Tony promised to replace it, then to fix the bumper, telling me know there would only be two small holes left after they drilled out the rivets. I did not agree to them drilling out the rivets and fixing the bumper on the new Terrain, I just purchased.Front license plates are not required or available from the state of Michigan. Therefore, the majority of new cars on the road do not have front license plate brackets installed on them. As I texted David Heard, I would not have purchased the vehicle had I known the front license plate bracket had been installed. Unfortunately, I trusted Marthaler to deliver the vehicle as it was when I agreed to buy it. I wanted the vehicle I agreed to buy, without any additions or deletions of equipment or accessories.I have already had a coworker ask me how many miles were on the Terrain when I bought it. When I told her that it was new, she mumbled, looked back at the front of my car and turned red. Yes, the new Terrain I purchased now looks like a used car from out of state.

Ca
Review №51

They we very helpful with each step of the process. Easy to talk to everyone there and they had our our best interest at heart.

Ra
Review №52

Unit was completed within two minutes of their testament, Great job.My vehicle was returned cleaned then when I dropped it off.

Al
Review №53

My issues with the vehicle began when I took it to Green Bay on March 28th to get on a flight to Florida for Spring Break. At the same time I was experiencing issues with the brakes in the back, ironically the dealership texted me the same day asking how the car was driving. I told them that I was having issues with the brakes. They told me to bring it in for them to take a look at it. When I came back from Florida on the 2nd I tested positive for COVID. I was under quarantine for 10 days after and could not bring the vehicle until the first week of May. They replaced the bake caliper and did not charge me. The same issue proceeded into the next week as well as my right front brake pads wearing down to metal-to-metal. This was supposed to be mentioned to me me upon picking my car up the first time, but was not. I received the car back a second time with the pads and rotors having supposedly been replaced. I took the vehicle less than two miles down the road and the right front brake started smoking. I called the maintenance man that had looked at my brakes previously and he mentioned that the caliper was probably bad which made me extremely upset. I was never worried about the expense related to the work that needed to be done to my vehicle, I had the money for the maintenance when I bought it. I need the convince that a dealership provides and Marthaler did not provide convivence for me. They inconvenienced me for 2 weeks which is very difficult as I have three jobs, one as a 3rd grade teacher.

Da
Review №54

The Marthaler Marquette service department is the best! Service Advisor John P was great to work with and is a true professional. Highly recommended!

Ch
Review №55

Ive worked with Cale and Lauren in buying a new-used vehicle and gotta say, Im very impressed with the level of professionalism and kindness they offered to help me. Highly recommend going here to get a new vehicle. I couldnt remember a moment where I felt pressured or unsure, theyre just that friendly and understanding.

Ke
Review №56

Our Family recently purchased a beautiful GMC Acadia. Charlie Crabb made this process so extremely easy, fun and frustration free. We had been looking for a new car for several months and were feeling stressed and unsure of exactly what we were wanting. We were able to be transparent with what we were looking for financially and cosmetically. He helped us find the perfect car for our needs and showed us financial options that we didn’t even know were available. Through this we truly felt Charlie had our best interest and was genuinely trying to find us the perfect vehicle. Never once did we feel rushed or pushed in a direction we were uncertain about. Charlie was patient as we made our decisions and truly felt like our friend. We would highly recommend working with Charlie and stopping in the lot at Marthaler. We now have a new ride and A new friend!

Br
Review №57

I worked with Dave and hes such a chill and easy going guy. With the pandemic, the process was a little different but they still accommodated the best they could. Gave me my options on services they provide and didnt try pushing ANYTHING on me; that was my favorite part. They made me feel confident in the choices I was making. Ive always gone to Wisconsin to purchase vehicles and Im so happy Ive found something right next door. I will definitely be going back for my next vehicle. I also think I got the best deal on my Chevy Traverse. It is beautiful inside and out. :)

Ja
Review №58

Great service! We bought a Canyon here long-distance (from Southern Wisconsin) and they were very up front about the condition of the vehicle, and knew a lot about its history as the previous owner was a regular visitor to their dealership.The sale was fast and we were in and out in no time! The truck has been great so far. If we were shopping for another unicorn and found it there, wed make the trip up there again!

Jo
Review №59

C Crabb is a great salesman I would purchase from him again Followed up on everything and not pushy Thanks Charlie!!!

Sc
Review №60

They found what I was looking for, and it was hassle free.

Ha
Review №61

I have never written a google review in my life because of my poor English, Today Im going to give my first 5 stars review to marthaler . I had a very very bad buying car experience, This bad experience made me afraid of buying a car , one day I post my bad experience on Facebook ask for help, Facebook friends and my customer both recommended Brandee for me, She is so patient and friendly, She answered all my questions,because my poor English Sometimes I dont quite understand her and she explains it to me more than once. She introduced me to all the technical staff for our next service. General manager come to say hi and bring water to me, I feel respected relax here, I am a very simple hard working person, like everything make easy, don’t have time to play game, they are also very efficient ,I went there and drove the car home two mornings later .Cassandra help for financial She was very careful to explain everything to me, Everyone here cares about the customer. Brandee thank you for your excellent service, All three of my children are happy to see the new car ,I will be back for my next new car.

Ja
Review №62

I had the best experience with Marthaler of Marquette Buick GMC yesterday. I leased my new Buick Encore with sales consultant, Brandee Korpi. She is truly amazing. I have leased other vehicles prior to this one with a different dealership. The whole Marthaler team made me feel comfortable the minute I walked in the door. This is where I will be doing all my business from here on out. If your looking for a vehicle to either buy or lease, don’t look any further.

Br
Review №63

We had an excellent experience, especially with the salesperson Kevin and the finance person Lauren.

Ma
Review №64

They were definitely the best experience Ive had with any dealership. The service was amazing! Charlie cobb and everyone else who helped me purchase my 2012 mitsubishi lancer where very easy to talk to and very willing to awnser any questions I had.

Ne
Review №65

Always friendly, knowledgeable people. I’m always pleased with the service and have been for over 30 years

Ru
Review №66

While traveling to Marquette I got a check engine light. I called you folks on Monday morning and you got me in at 1pm the same day. Great service!

Jo
Review №67

I have been taking my vehicles to Marthaler for the last few years now, and they have been very helpful in getting my vehicles fixed and back on the road as soon as possible. Even when there has just been very minor issues they are quick and thorough. Great service department.

An
Review №68

Got me in same day and took no time at all! Excellent customer service. Would recommend!

ca
Review №69

The team has always taken care of everything Ive needed in a timely manner. And Charlie Crabb always gos above and beyond!

Ca
Review №70

We are always so pleased with our interactions with the staff. They are very pleasant and knowledgeable.

Au
Review №71

This place is truly fantastic. The employees were kind, knowledgable and willing to go out of their way to work with me and my situation. I worked with Cale and Cassie specifically and give both a solid five stars. I couldn’t believe I got to put the 10th mile on my new car, a dream I never thought possible.

Ja
Review №72

Very impressed with our sales rep Brandee. She made getting our 2017 GMC Acadia as smooth as possible . I also liked that she went above and beyond to make sure we were satisfied.. also thank you so much for the thank you gift for our new bundle of join.

Do
Review №73

Charlie did an outstanding job for us. He located the vehicle, and processed everything very efficiently, as well as familiarizing us with it. All of the staff that we worked with were very professional and did a great job.

Vi
Review №74

Courteous, reasonably priced, very efficient and they had my car done in a timely manner. They also picked up my car and delivered it back to me. I could not have asked for better service. It was awesome.

Lu
Review №75

The people at Marthaler are great, and Ive never had any issues with any repairs or work Ive had done there. Ive been a repeat customer for over a year now and Im very satisfied. I recommend Marthaler!

Sa
Review №76

Wow! Impeccable, professional, speedy, helpful and convenient service. Hayes, Nikki and Cassie were SO great. I truly appreciate their detailed communication and follow ups. Thank you for making purchasing our vehicle a breeze and delivering it to us!

Da
Review №77

Been shopping there and purchase the wifes buick and my jeep, what a great sales team. And service dept. Thank You PS See Popps or Tony.

Te
Review №78

Very pleased with Brandee, Tony and Lauren at Marthaler. They made us feel very comfortable as we committed to parting with a portion of our retirement. They get 5 stars.

Me
Review №79

Charlie Crabb and Tony at service were amazing to work with. I was particular about what I wanted and not only did they find it for me, they exceeded my expectations. I am a worry person and at times a perfectionist, thank you so very much to the both of them for all the help and patience. Charlie is brilliant with each vehicle and how it functions, thank goodness! I was for sure lost at first on the tech items. Way to go Marthaler- Thanks for keeping this Real Estate agent on the road- Cheers to success all around- Kindly- Missy

Te
Review №80

Super nice people! Cassie who helped with my paperwork and Cale who sold me my car were great! Helpful, knowledgeable without being pushy. I hate pushy Sales people so it was refreshing that they weren’t!

Re
Review №81

Kevin and Lauren went above and beyond to help me get a solid, reliable vehicle. The Marthaler dealership gets five stars. And if I could I would give Kevin and Lauren ten stars.

Sc
Review №82

I always have great service at Marthaler. The people are the best. Scheduling was fast, service quick and affordable. I highly recommend using them for any vehicle service.

Jo
Review №83

Thank you Brandee korpi and Marthaler team great experience love my new truck you will get my business again 👍

Th
Review №84

Charlie Crabb did a great job getting us out of our previous leased vehicle and into a beautiful new truck! He was fast, knowledgeable, friendly as always.He even delivered the vehicle to our home and took the old one. The entire process was very easy. We highly recommend to anyone.

Sa
Review №85

The minute I met Cale, I was comfortable discussing things with him. IAlso all through the sale. Lauren was also a big help too. keep up the good work everyone & have a good day!

D
Review №86

Fantastic service, super fast, all done with a courteous staff. Cant get much better.

Ad
Review №87

Excellent service and quality of work. Very friendly service advisor and cashier. Got me in quickly for a tire change and oil change. Was back on the road in just 2 hours.

Sa
Review №88

I took mothers car to MARTHALER OF MARQUETTE BUICK to be repaired. much to my surprise and delight, the doors were opened early on this COLD November day. the repairs were done quickly, getting me on the road soon! since mother and I are SENIOR CITIZENS the amount of work done and why had to be explained and this was done helpfully! WE GET GREAT HELP FROM THE TEAM AND STAFF OF MARTHALER OF MARQUETTE BUICK!!!

Su
Review №89

We have been looking for a vehicle for a while from several dealerships when Brandee Korpi retuned our call. We found her friendly and knowledgeable. She answered all our questions to our satisfaction and when she didnt have an answer said she would find it for us. She worked with us to find the right vehicle for our needs. We left there completely satisfied with our purchase experience. We would highly recommend Brandee Korpi as a sales consultant. We were also very comfortable working with Lauren Brintlinger, also. She rates 5 stars from us !

Da
Review №90

Everyone was so helpful, especially Brandee! My current lease wasnt up fo another 3 months and she contacted me about getting into a new truck. 1 day later I was in it and so happy. Awesome job everyone at Marthaler. Highly recommended!!!

Ha
Review №91

Whenever I receive service for my cars from your dealership, its of thevery timely and courteous and friendly nature. This is most appreciative!!It,s very easy to relate this information to our friends.

St
Review №92

I Wasn’t sure if I will definitely be buying a car, at this time. In addition I wasn’t sure if I’d be buying a car at this dealership, since it changed ownership and also the person I dealt with in the past has retired. However Charlie Crabb was amazing. He found me a great car, was easy to work with and knowledgeable. Also, Lauren in finance was awesome.

Do
Review №93

Kevin and Lauren were excellent to work with - very professional and efficient. I am very happy with the savings Kevin put together using various GMC incentive plans. This is my second vehicle working with Kevin and I could not be happier.

we
Review №94

Again my experience was great. Everyone was so helpful. Got my oil changed and a tire fixed and ordered somethings and all departments were above and beyond.Thank youWendy

Su
Review №95

I took a really long time to find the car that was right for me. With a growing family and traveling for sports I needed something reliable, good in winters, with enough room, good gas mileage and in my price range. And, if I was spending all that money I wanted to be a little spoiled myself (it can’t always be about the kids, right?)Fast forward almost a year, multiple vehicles test driven, kept over the weekend, checking leg room and head room and sports bag room, multiple conversations, texts, searching....We did it! Brandee and the Marthaler team waited until I was ready and found the PERFECT CAR! A beautiful Nissan Pathfinder that fit all of our needs and then some.The Marthaler family never pressured me at all. There is no haggling. They are completely upfront. They always addressed everyone one of my concerns (I always had questions). When I was ready, the entire process was seamless. Financing, insurance, plates - all of it.My family is happy and safe, there is leg room, head room bag room and best yet Mama is spoiled.Marthaler really did make what I thought was impossible happen. I can’t recommend Brandee, Tony, Cassie, Lauren, Ryan and the entire team enough!

Ch
Review №96

I love my new car! Brandee made my car buying experience easy and enjoyable. I would definitely recommend buying a car from Marthaler!

Ka
Review №97

I can’t even begin to explain how fantastic my husband & I’s car buying experience was! From start to finish, Mathaler of Marquette provided us with top notch service, and truly went above and beyond anything we’ve encountered when purchasing vehicles in the past at other dealerships. They listened to our car needs, and approached the sale with impeccable compassion, and professionalism. We can confidently say that Mathaler of Marquette has our business for years to come! We’d like to personally thank, Nikki, Tony, Lauren, & Cale. You were all so wonderful to us, and we are incredibly appreciative for everything. Thank you!!

To
Review №98

Great experience with Mathaler. Thank you.

Co
Review №99

Excellent friendly safe service. Same day service as I waited, reasonable price for quality fast maintenance. Thank you.

Da
Review №100

I went in with a specific car in mind. Brandee was very friendly. She answered my questions quickly and in detail. They noticed a few scratches upon cleaning and fixed them before releasing the car. I live in the middle of nowhere and they delivered my vehicle to me the same day no questions asked.

Information
87 Photos
100 Comments
4.8 Rating
  • Address:919 W Baraga Ave, Marquette, MI 49855, United States
  • Site:https://marquettebuickgmc.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 906-226-3592
Categories
  • Auto repair shop
  • Auto body parts supplier
  • Auto body shop
  • Car dealer
  • Repair service
  • Used car dealer
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–3pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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