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AT&T Store
850 Rte 70 W W, Marlton, NJ 08053, United States
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AT&T Store

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ha
Review №1

Donovan was amazing!!! I give him, this store, his customer service 5 stars. I highly recommend this store to anyone.

Le
Review №2

Had an amazing experience at this store. The gentlemen were patient and very helpful. Definitely recommend this store to anyone looking for new service or a new phone!

Ro
Review №3

Excellent service, helped us find the best and deal and took the time to make sure we had our phones set up properly

Ro
Review №4

Donovan was a great help in upgrading my device checking my plan and saving us cost on our plan. Great place to go and great experience!

Ti
Review №5

Donovan was amazing…I stopped in to get a screen protector and I left with $20.00 less from my bill. He was professional, courteous and extremely knowledgeable.Thanks Donovan!!!!!

Sy
Review №6

Added a line for my mom. Bobby & Jimmy was super knowledgeable and helpful. Will definitely return to this store. Excellent customer service!!

De
Review №7

Very helpful in sorting out a return for us even though we got some misinformation at another store. Answered our questions honestly and spent time with us without rushing. Very nice experience.

Da
Review №8

Donovan was professional and adept in assisting on all matters regarding AT&T … service plan options, hardware, and accessories.AT&T is fortunate to employ Donovan.

Mc
Review №9

Donovan was an exceptional representative-professional, courteous and highly efficient. I highly recommend him!

Da
Review №10

Donny did an amazing job helping me choose the right phone for me. I came in not sure whether I wanted to stick with androids or move over to that apple family. I got the phone that made sense with my lifestyle and got hooked up with some sweet accessories to go along with my phone due to Donny’s attention to my needs. Previously I had sent to a Verizon store to see what deals they had in Marlton but the sales representative didn’t listen to my needs and was persistent about a device that obviously he had a bonus on selling even though it didn’t fit my needs or lifestyle. Donny at Marlton and AT&T earned a customer for life as the experience was personable and catered to my needs. A+ Donny!! Word of mouth is king in this town and you have earned a ambassador out of me. Hope your leadership sees your dedication to the customer experience.

Ce
Review №11

We went at opening time on a Sunday morning and Donovan was amazing at helping us through our phone upgrade and getting us the best deal to save us money. Great service and one of the few open at 10am on sundays.

Da
Review №12

Such a great store and a friendly environment...Bobby helped me out tremendously by setting me up with a great plan and providing great customer service...high quality store with great employees, I would definitely recommend!

At
Review №13

Normally I get stuck at wireless stores for hours but my experience here was awesome! The customer service was amazing and the workers were very friendly.!! Will be coming here everytime from now on!

Ca
Review №14

Was able to update to a newer phone and save on my bill. Thanks Donovan!

to
Review №15

Very helpful today . VP and district manager were very good and were working the floor

Er
Review №16

This place is amazing! A visit to this store will set your tone with AT&T forever. Go check out Bobby & Donovan, they will take care of you from start to finish! This is my new ATT store, make it yours!!!

Ki
Review №17

Wonderful experience! Answered all of my questions and transferred everything to my new phone with no issues.

Wa
Review №18

Absolutely amazing Customer service by Bobby, He spoke to me and made things clear about which plan is great and how everything works. The service is amazing please do stop by at this location.

Bz
Review №19

Lying, scumbag company that is a retailer for at&t. Be very careful coming into this store and DONT let them in your account. They will put services on your account without asking and try to scam you into buying their TV service. Of course they will neglect to inform you their TV prices double after 1 year on their contract so you will be stuck paying double whatever you agreed upon.

El
Review №20

Whats his name with the muscles, Bobby was extremely helpful!

Kr
Review №21

Jimmy and Donovan were very helpful recommend for service!

Kr
Review №22

Donovan was very informative and helpful excellent customer service!!!

Ri
Review №23

Water bottle given for waiting. Great customer service. Will recommend this store 100%

Ca
Review №24

Donavan was patient and was able to save me money!!!😁😁

Br
Review №25

Donovan and jimmy were super helpful!

St
Review №26

New store, great staff and service. Very helpful.

Li
Review №27

Great customer service - fast friendly service

Kr
Review №28

Employees very helpful. great experience

Ro
Review №29

Donovan was exceptionally helpful!

Ro
Review №30

Excellent customer service. Knowledgeable and friendly. I really appreciate the help fixing my voicemail issues. Tyler M. was very knowledgeable and was able to fix the issue quickly. Great attitude and willingness to assist. Thank you. Bonus, no wait time and the new store is really nice. Much faster and better experience then the other ATT store in Marlton.

Br
Review №31

Whatever you do if you have a question about settings on your phone, do not bother going to this AT&T Store. Associates are not knowledgeable and waste your precious time. This Store doesnt even deserve 1 srar.

Ji
Review №32

Went in for a quote and they were very nice. They would only give verbal estimate if I transferred to them. They were @ $60.00 higher for same an features as verizon and almost double of T Mobil/Sprint plan.

Mo
Review №33

I came in and was greeted and helped by Tyler. He was extremely welcoming and knowledgeable about everything . An extremely swift process and very good communication. He made sure I understood everything and answered all my questions . Definitely will be going to this store for any further questions or help.

Je
Review №34

Let me begin by saying that I genuinely believe Tyler was trying his best to be helpful. However, heres the situation- Ive used an AT&T prepaid plan for 3 years now (simply because I prefer that commitment level) and need to upgrade my phone, as mine broke. I went to this AT&T store, ready to buy the phone I wanted outright and get support in switching in the sim card, etc. Tyler first told me the phone I wanted was weird but that if I really wanted it he could make it happen. I said yes, please. He then came back and told me that I would be much better off upgrading to a post paid plan, but again if I really just want the more expensive option of buying the phone outright, he could charge me and I would be out the door. I said thats ok, Ill just buy the phone please. Finally after the 3rd trip back to see his manager, Tyler apologetically informed me that he couldnt sell me the phone, further stating that they (AT&T) dont sell Cell Phones. Listen, Im a High School Teacher. Im tired and stressed out and my phone broke so I ran over on my lunch break because I just hoped that among all of the actual challenges we are dealing with right now, this would be an easy win. I was wrong. Because this AT&T store manager has decided that AT&T doesnt sell Cell Phones. Not even if youre a current customer with a current plan looking to upgrade the broken phone in your pocket for a non-broken phone- happily paying the hundreds of dollars outright. Come on folks, it really doesnt have to be this hard.

No
Review №35

Super helpful and informative!

Sh
Review №36

All I can say is was that the store is beautiful and the customer service is awesome! I came in to fix a problem with my iPhone and Devon not only fix the problem but helped me get started on my next iPhone! Not to mention he’s helping me save money from Comcast by switching to AT&T TV WHICH I LOVE BTW

Or
Review №37

This store is absolutely amazing. The manager Lou has been incredibly helpful. I honestly couldnt ask for a better experience

Jo
Review №38

3 months ago we tried to buy apple watches through Devon, one of the sales reps in this store. Due to his mistakes in mailing our watches, we are still attempting to get apple watches and still unable to finance the watches.

Sh
Review №39

Tyler is an amazing customer service associate. He was beyond helpful when it came to selecting the right phones and plans for me. Definitely would recommend Tyler for all your AT&T Needs

As
Review №40

Devon was great!! Helped my family move from Verizon along with some great deals on our iPhones! Can say that I found my new favorite store!! Beautiful layout!!

Pe
Review №41

We were there with the food truck and we had a really good time and the new store had a great tunout for the grand opening

Pa
Review №42

Amazing customer service!! Came in the store trying to find ways to save money on my bill and Devon ended up helping me save while also upgrading my plan and getting me the new phone that I wanted!!

Ca
Review №43

Came into the store to pay a bill and Devon was so helpful he showed me ways I can save money with auto pay as well as upgrading my plan and getting me the new phone that I wanted at a better price than I ever thought I could I can say that I found my new AT&T store!!

Pa
Review №44

Came into the store to help fix a problem with my tablet and I didn’t realize I was up for an upgrade! Devon was very helpful and knowledgeable not only did he help me save money on my plan he also helped me save money by switching to AT&T TV go in there and ask for him he’s a great guy!

Ca
Review №45

Great service

Ma
Review №46

I walked in to upgrade three phones and there were two workers helping other customers. However, none of them had even the courtesy to say hi or how they could help. We sat down and waited for about an hour without any of the two workers in the store even acknowledging we were there. We left followed by another customer who also got tired of waiting and again, none of the workers even tried to talk to us or even tell us they might take some time to help us. Awful service. Actually nonexistent customer service.

Te
Review №47

One of the largest ATT stores I have been in. The staff was amazing and very well educated to assist my specific needs.

Ma
Review №48

Tyler was awesome!! He was extremely helpful and friendly!! Thanks for all your help!

Pe
Review №49

Tyler was phenomenal! He answered all of my questions and anything I had issues with! Ended up upgrading my phone and I swapped my direct tv for att tv!

Sa
Review №50

Was really hesitant to upgrade my phone by Tyler M was really convincing about all the benefits of doing so, so I changed from an iPhone 6 to an IPhone 11 Max Pro! Super nice, super helpful, and I’m really happy with the service.

Ta
Review №51

Excellent customer service. Not only did they help me save money on my account they also got me better service and a great deal on my iPhone 11!!

Jo
Review №52

Devon was a great help!! Set me up with my new ATT TV service!! Helped me save over $100!!

Ad
Review №53

No supervision for the staff. Came in to exchange something that was sold to me by an associate and had to wait an hour while they activated other folks phones. My pizza arrived and I ate it in the parking lot. (Yum).. Seriously the wait was so bad that subsequent customers left because of lack of service.

De
Review №54

Great customer Service!

Information
9 Photos
54 Comments
4.5 Rating
  • Address:850 Rte 70 W W, Marlton, NJ 08053, United States
  • Site:https://att.com/stores/new-jersey/marlton/178733
  • Phone:+1 856-542-2800
Categories
  • Telecommunications service provider
  • Cell phone store
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–6pm
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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