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T-Mobile
300 E Greentree Rd, Marlton, NJ 08053, United States
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T-Mobile

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An
Review №1

A great T-Mobile store. Really convenient. Never had a line of people to wait through. Great, quick assistance with our 5 phones on family account…and they saved us a load of money on one visit we made by reevaluating our contract!!! And T-Mobile Tuesdays are such a super bonus this company has as a business model.

Da
Review №2

Mike is super awesome and extremely pleasant and knowledgeable. Helped transfer phones over to T-Mobile and set up new accounts. If I could give more than 5 stars I would. Highly recommended. Very personal and dedicated to each customer individually.

Je
Review №3

Michael did what 2 other stores and T-mobile customer support line could not. Open a business account. After visiting another franchise store twice and a corporate store once, several phone calls to customer support. which the employees at those stores didnt know what they were doing I found the store at Greentree Rd and tried T-mobile one last time before moving on to another carrier. Micheal was knowledgeable, courteous, and understand of small business owner starting out. Hopefully I end up with employees like him

Gr
Review №4

Thank you Mike, for everything. I needed to catch a plane. He was Dealing with a another family at the same time. He kept cool and was awesome . Then he was able to get my phone done in a reasonable amount of time. Thank you once again.

Jo
Review №5

James was extremely knowledgeable and pleasant. I usually make my husband do the upgrades because the process is usually very tedious. Today was very different, super easy and pleasant. Thank you!

Mi
Review №6

Great assistance!!! The manager was so thorough. Looking forward to a long relationship with T-mobile!!!

Ke
Review №7

The manager James provides excellent service. Very friendly, efficient and super professional. Highly recommend this location!

Ni
Review №8

James at T-Mobile was absolutely fantastic with the customer service! He was Very Professional in resolving my issues. Fantastic store! Highly recommended them!

Sh
Review №9

Great customer service. devante Answered all my questions and was super nice. And was above and beyond to satisfy my needs

Bi
Review №10

I received great service from James at the Greentree Rd, Marlton store. Very knowledgeable and down to earth. Highly recommend.

Je
Review №11

Thuy & Mike was so helpful with helping me maximize savings for my business. I can’t thank them enough and they were able to save all my phone numbers which is very important! Definitely recommend coming here if you’re looking for great service, professionalism, and good energy!

am
Review №12

Fast service. they helped me out with my phone so fast and stress free!

Em
Review №13

Devante was the most helpful person ever. He sat there and ran through every scenario possible and fixed each issue we had. He rocks and was super efficient!

Ca
Review №14

This store is awesome! I was helped by James to upgrade my phone and he was so helpful. From start to finish, he answered all of my questions and transferred all the data from my old phone to my new one. He helped me pick out a new case that would be protective and had great suggestions. Try this store out, you won’t be disappointed!

Je
Review №15

Definitely coming back to this store! The new manager, Jim, is very knowledgeable and super helpful. Fantastic customer service! The other staff that I asked questions to were also great. If youre looking to get a new phone, dont go anywhere else!

Is
Review №16

Mike was great ! Helped me switch over from at&t and got me a great new phone

Ol
Review №17

Mike at T-Mobile in Marlton was amazing. He was so nice and helpful. It was a wonderful experience at the store! Come here to have a great T-Mobile experience!

El
Review №18

James took care of my phone upgrade with out it beinging stressful for me. He was a great help and is an asset to T- mobile. He knows his stuff. In very happy, thanks James.

An
Review №19

This location is the best. Each employee is extremely friendly and provide the best customer service especially Mike. Definitely recommend coming to this location!

ji
Review №20

Tae is fantastic knew all the answers to my question highly recommend him Thanks T mobile for employing a nice man

Gi
Review №21

James and Mike at Greentree are awesomeMike helped me with 3 issues and solved them all.

Ty
Review №22

Great customer service!!! Very helpful and definitely the smoothest phone upgrade I’ve ever had!!

Ra
Review №23

Super sweet guy who helped me right away with redeeming my tmobile tuesday reward! His name is Mike. Thank you!

Da
Review №24

I had a wonderful experience at this T-Mobile that I haven’t received anywhere else! The place was clean and the staff were super attentive. I was helped by Michael who assisted me with adding a new line and accessories. He was patient with me and the myriad of questions I asked and broke down everything I needed to know. I highly recommend this branch over others in the area!

Mi
Review №25

Janes from T-Mobile is the guy to go to here. Hit a huge snag in the process of starting a phone plan and he was able to get it figured out and saved me $230 in the process of it all. Thanks James

Da
Review №26

James at T-mobile at green tree road in marlton was very helpful and courteous to us today and we also recieved our free beach towels thank you

Su
Review №27

T-mobile services are good at these stores and employees are very friendly. We love T-Mobile.

ka
Review №28

Juan is the BEST. He explained everything in great detail! James chimed in and I had a great visit. I would highly recommend changing to T-MOBILE

Ge
Review №29

T-mobile!!! James at Greentree rd did an awesome job working with me to get a business account up and running for me. 👍

Na
Review №30

The Manager James was very pleasant and made sure all my phone needs were taking care of. I highly recommend him to all my family & friends!

Ho
Review №31

I recently had a great experience purchasing a new phone and plan. I was helped right away and the process was made very easy. Knowledgeable staff, excellent customer service.

Sh
Review №32

Devante was professional and knowledgeable about the product T-MOBILE provides. Additionally, he helped me transfer my phone over and answered all my questions.Shawn

KI
Review №33

James was awesome to help me with my new phone

Ma
Review №34

Just have to say what a wonderful service I received yesterday from this T- mobile store and especially from your amazing and dedicated employ by the name Michael !He went above and beyond to fix the problem that no one could !He is very valuable to your company and I would recommend Michael and this location to my family and friends .Once again I would like to say thank you to Michael for being so caring and so knowledgeable !A very happy T-Mobile customer for about eight years .Maria P.

Ti
Review №35

I love this T-Mobile so much. Not only did they help me get a great new phone and save a ton of money, the manager James Baker also helped talk me through some deep seeded issues from my childhood. I’m saving a ton of money on therapy. Thanks, T-Mobile!

La
Review №36

I had a wonderful experience at this T-Mobile store. Great customer service! Excellent staff and management. I highly recommend them!

Tr
Review №37

Visited TMobile today inMarlton, the staff was very friendly and helpful. James the store Manager was very patient and helped me through upgrading. Thanks

Mi
Review №38

Great job. Extremely helpfull Outstanding personality.

Vi
Review №39

I’m extremely happy with the service I received from T-Mobile today fixing my bill, setting up my auto pay, and helping me add an Apple Watch to my account with a positive and friendly attitude

Mi
Review №40

Kyle and James from t-Mobile on Greentree were absolutely fantastic! They jumped through hoops to get photos and the phone number to port over, and were so patient and helpful as I retrieved information!

Al
Review №41

Omg! Michael at marlton t mobile fixed my phone so fast!! The other store cracked my screen while putting on the Screensaver! They said they werent responsible for it because I didnt buy ins, but greentree t mobile fixed it in 5 minutes! Im going here from now on! Thank you Michael!!!!!

kr
Review №42

I have been working with James regarding my phone plans and choices for almost 10 years. Never have I worked with someone so helpful, kind, and trustworthy. I would never utilize anyone else!

Br
Review №43

Goodbye xfinitymobile! Hello T-Mobile! So many issues with x after 2 years they had to go. Thank God manager Keith was extremely patient taking HOURS to port my number with Xfinity playing games fighting us until the end. 2 new phones, 2 SyncUP Drives, 3 unlimited lines for what I was paying other guys for 1 line with terrible signal. Ask about the Sync trackers. They are SO good. Great if you have a young driver or cheating spouse. THANKS KEITH!!!

Da
Review №44

I had a terrific experience getting my upgrade at T-Mobile! Got everything I needed done and was in and out!

Su
Review №45

T-Mobile was great with helping us get a new phone for my son! Highly recommend!

Ch
Review №46

Devonte helped me get my new phone after I destroyed mine. He helped answer my moms million questions and was super patient.

Mi
Review №47

The staff were really professional and friendly, and helped my husband and I switch over both our phones from Xfinity, along with expertly transferring all our apps and everything quickly over to our new phones. Great experience!

Mi
Review №48

Great customer service experience!

Da
Review №49

The staff was very knowledgeable and helped me get the right phone. They were never rude and had the best attitude.

st
Review №50

Very efficient and friendly T-Mobile store.

Su
Review №51

James isa Great agent

Ra
Review №52

Good service James was very friendly and helpful thank you

Ti
Review №53

Great customer service at this store!

De
Review №54

Super fantastic!!!!very happy with devante service

Vu
Review №55

This place used to be a Sprint store but now it is rebranded to T-Mobile. The staffs here are very friendly.

Pe
Review №56

Great experience with getting a new line added to my account! Shek was very helpful throughout the entire process and it was fast and easy!

Lo
Review №57

Today I came into Tmboile and Shek-Ahmed walk up to me and was so polite and Friendly.Hes Customer service was very good..

Wi
Review №58

Keith and James were awesome helping me get out of my Google Pixel 3XL and back into a Samsung Galaxy. I walked in at 615, walked out at 715. For some reason the phone wasnt connecting to service, I went back in minutes later and they had it fixed and me out the door in all of 10 minutes. Really happy those guys were there to help me out and were polite professional and great guys to talk to during the process.

Ka
Review №59

Jimmy was really friendly and made getting a new phone easy!

Ra
Review №60

Daleigha and phylicia are a true asset to your organization. Their cheerful presence and care shows just how wonderful you are. Keep up the good work. They are a wonderful representative of your company

Jo
Review №61

I have been at this location on numerous occasions and I have to say that the staff is amazing. This store still runs off of great customer service and is willing to assist customers in every way possible. Jon is one of the best managers Ive ever seen in the industry with a passion to really help customers and the staff follows that lead. I highly recommend in supporting this location.

Am
Review №62

Raleigh a and Kyle hooked me up, they were so kind and helpful.

Jo
Review №63

The staff was very helpful, overall a great experience.

Ro
Review №64

Amazing Juan was so kind, patient and efficient.

Br
Review №65

Place is amazing an the reps that work here are understanding an work hard to help customers out I’d refer anyone there

El
Review №66

I love t-mobile and this store is great

L
Review №67

Customer Service Rep Daleigha did an outstanding job; serving multiple customers, including myself. 5 star service.

Ya
Review №68

Keith, Phylicia and Jaden made adjusting my plan/upgrading my phones so easy and quick!! They were so patient, informative and helpful. Great customer service! This location will be my new go-to.

Sh
Review №69

Sprint sent me to TMobile to talk about the Timex watch for children. At first completely unaware of the watch, the manager then popped out asking my intentions. My husband and I explained we were sent from our service provider to them. She said they may have it but it is not going to be compatible with my phone because it is a Sprint device. Took them 20 minutes to tell me this.

Vi
Review №70

Excellent customer service james is the best⭐️🤩🤩

Ch
Review №71

Love the T-Moble on Greentree in Marlton NJ. They are always friendly, personable and here to help.

Br
Review №72

Keith and Robert were great with helping us upgrade our phones

My
Review №73

The epitome of customer service--Keith is a breath of fresh air and a welcome change from previous management. Along with the change to T-Mobile, my experience has been nothing but positive at the Marlton location. Thank you!

Di
Review №74

Tmobile awsone help

Lu
Review №75

Keith is the man, helped me out in a tough situation, made it simple and straight forward. Thank you Brother!

Da
Review №76

Great employees!! Made it quick and easy for the upgrade!!

Ni
Review №77

This tmobile store was the best in the area! Saved me money! Keith was great!

Ti
Review №78

Great service and helpful

Pa
Review №79

John is the man and extremely knowledgeable. I only buy my phones at this location and have been going here since I moved to Jersey. All the employees are great and helpful. John will get you the best plan for your phone or a great upgrade. My teenage son dropped his phone in the lake and John made it really easy to get a new phone. I highly recommend this Sprint store!!!

Me
Review №80

Always look forward to T mobile Tuesday.

Ro
Review №81

Excellent service!

Cr
Review №82

Great customer service from T- mobile.

Ja
Review №83

Great people at this TMobile super helpful with my new phone.

Aa
Review №84

Very helpful and entertaining group!

Ni
Review №85

Great customer service !

Da
Review №86

Thanks to James at T-Mobile my phone is updated.

De
Review №87

T mobile, James was a great help!!!

Kr
Review №88

T mobile was a great help!

He
Review №89

Great service from Shek!

An
Review №90

Amazing service, really nice people, 10/10. Helped even with Sprint issues.

An
Review №91

Great experience!

Fu
Review №92

Friendly and helpful service who know their stuff.

Ju
Review №93

Johnathon and Dom are awesome salesmen and are there to help YOU. Exactly how customer service should be. Very unlike other sprint stores, where you’d end up coming out of the store stressed. John and Dom are very professional, clear and thorough with each transactions. Highly recommend for current sprint customers looking for any help/explanation with their current services.

Ch
Review №94

Very helpful, excellent service

So
Review №95

New Salesman, Zach Ikey was so helpful and very knowledgeable on cell phones. We appreciated his customer service and we are going to refer all our friends and family to this store! Thanks again!

Pa
Review №96

This is the place to go. They are super friendly and helpful. They look out for your best interest and know what they are talking about. Great people!

Co
Review №97

Keith was very friendly and efficient!!

Je
Review №98

This is an amazing T-Mobile

S.
Review №99

This place is a hidden gem! I originally went online looking to upgrade my phone, the reps online kept telling me that I had to put down $350 to get the iPhone 11. That was just absurd to me so i refused the offer and just started looking into how much it would be to get a new battery since thats all that was wrong with my phone. I found this location and went in because I know that sometimes the stores have different offers and promotions. A lady recommended that I speak with John, and Im so glad that I did! he was the most helpful, sweetest person ever. I wasnt able to get the phones on the day that I went, but I went back 5 days later and was able to upgrade my phone and add a new line. This experience was the best one Ive had wit sprint. If you ever need help, go to this store, and ask for John!

Ky
Review №100

Its a good place if you like be treated as a sale rather than a person. Theyre smooth talkers that sell people a bill of goods. I ended up paying considerably higher phone bills than what they originally told me Id pay. They made promises like theyll take care of my activation fees too. Although they did nothing about it after my first bill came in. I asked them to resolve it multiple times too. They said it was in the works yet it never resolved itself. Like I said, I was already a sale to them. I just paid off my two XRs and am planning to jump back on the Verizon ship or some other company. Please be careful dealing with these characters.

Information
14 Photos
100 Comments
4.7 Rating
  • Address:300 E Greentree Rd, Marlton, NJ 08053, United States
  • Site:https://t-mobile.com/store-locator/nj/marlton/e-greentree-rd-church-rd-e?y_source=1_MTcwMTU2OTQtNzE1LWxvY2F0aW9uLndlYnNpdGU=
  • Phone:+1 856-797-1847
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Electronics company
  • Electronics store
  • Internet service provider
  • Cell phone store
  • Screen repair service
  • Telecommunications equipment supplier
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:10am–8pm
  • Tuesday:11am–7pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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