user
Restor-It, Inc.
825 Franklin Ct ste a, Marietta, GA 30067, United States
Appearance
Restor-It, Inc.

Comments
Am
Review №1

I had an estimate done and after a couple weeks I still had not received the actual estimate. After calling back, apparently the guy went on vacation after coming to my house and “doesn’t remember” the information anymore. They asked if they could come back to do another estimate. Absolutely not. I didn’t actually have any work done by them for obvious reasons. Very unprofessional.

Ad
Review №2

Restor it did an awesome job installing the tile in my basement. It looks amazing! The guys got the job done and we’re very professional. Joey was very cool and gave me some free samples. I will definitely use him again!

Ve
Review №3

Restor-It is one of the best contractors that I have used. From the beginning of the incident in my home, they were extremely responsive and professional. They gave me quotes to work with my insurance company and were patient while we worked through a settlement. When the work was approved and we scheduled our flooring replaced, we ran into some deadlines with our temporary housing that Bob and the flooring team accommodated. Again, if you need any restoration work call them first!

Mi
Review №4

Great Company Great PeopleThey did a great job putting up my Cupola. This was a pretty custom job and they were very professional and completed the job on time and cleaned everything up. Im very happy and would recommend using Resto-it.

Ma
Review №5

As an Insurance Agency, we have referred Restor-it for a number of damaged properties for water remediation and both major and minor repairs. We will continue to recommend their services.

E
Review №6

Had an excellent experience with Restor-It. They installed our hardwood floors & carpet (for our new home), both of which look exceptional. They made the process effortless. We also appreciated Chase/team as they were very responsive with addressing questions/concerns over the phone and in person. Additionally, we want to thank Shameel/team. Unfortunately, a couple months later we experienced some water damage and contacted Restor-it for restoration services (no brainer). A pipe was the culprit which ruined the aforementioned work done. We did not hesitate to call Restor-it to return us to normal. They got us there and on time. Thank you guys again for everything. Look forward to using you all again in the future, well for new installation that is. 😉

To
Review №7

My water main broke and flooded my finished basement. Restor-It took care of everything from drying everything out, to repairing the walls and replacing the carpets. From the first call, they were there to make sure everything was right and fixed fast and at a fair price.They definitely get my highest recommendation!!

Vi
Review №8

They came into a difficult situation having to rebuild from an emergency situation right before my spine surgery. I have used them for the last 20 years and they have never let me down. I appreciated so much the guidance and help we received with so many decisions to make in such a short period of time. They did an excellent job as usual. I’ve used them for water cleanups, flooring of all sorts and rebuilding three rooms from scratch. Polite, trustworthy and helpful on all occasions. This is a company you can trust

Bo
Review №9

I have used Restor-It on numerous home renovation, repair and upgrade projects. These include flooring, plumbing, bathrooms, decking and more. Each project has been completed to my satisfaction by competent workers with close project supervision. They are reasonably priced and are a solid choice for your home or rental project. You won’t be disappointed!

Ro
Review №10

Restore-It refinished a long overdue residential hardwood floor and did a very fine job from start to finish. Very good communication, attention to detail, careful moving furniture, 1/4 round replacement, and follow-up. Will use again.

Ro
Review №11

I have used Restor-IT on several projects including installation of hardwood floors and counter tops in my kitchen and bathroom areas. The installers brought their “A” game completing the project on time, as promised. I would highly recommend Restore-It to family members and friends!

Ma
Review №12

Ive used this company several times to do major repairs and remodeling on my house. They are honest, reasonable, and easy to deal with. I also have found it easy to schedule work with this company. I recommend Restor-it highly.

Ja
Review №13

I cant say enough about Bob and his team. We were in a time crunch and needed to have the flooring in our basement replaced quickly. Bob came out the day I talked to him and provided a competitive quote and his guys came out within a couple days to do the work. They were willing to start the job on a Saturday and spent the entire weekend getting it done. They did a great job with the flooring and were really easy to work with. Great people and would definitely hire them again in the future. Thanks again for the great experience on our time sensitive project.

Ka
Review №14

Restor-It does GREAT work. So good, this is the 2nd time I have done business with them. I highly recommend this local company for all your needs!!

Je
Review №15

Restor-t is knowledgeable and quick to respond for estimates. They do amazing work and we could not be happier with our floors. I give them 5 1/2 stars. So easy to work with and on time.

Da
Review №16

We were very pleased with the job done by Restor-It, Inc. They replaced the floors in our entire house. Carpeting the bedrooms. Hardwood floors the remainder of the house. It looks great. Chase was so helpful and always followed up with the project. The contractors were very good to work with. I would certainly recommend this company to others and if I ever have the need, would used them again.

Mi
Review №17

Fantastic experience! Bob and the Restor-it team did a fantastic job putting in our new floors. I could not have asked for better looking floors. Great Job!

Ka
Review №18

Everyone there is awesome. On time and responsive. I highly recommend.

Gr
Review №19

Excellent work!

Ri
Review №20

I wish that there was a way to rate a service at 4.5 starts. I will rate a few categories separately. Starting with Monika (and others) that work in the office, I rate their communication level at 5 stars. I was informed all throughout the process what was happening now and what would happen next. Bob was the estimator and main contact for this project. I rate Bob at 6 stars. He was great to work with. He spent approximately 50 minutes examining my shower problem in great detail to come up with the best solution. He even called the manufacturer of a certain product to see if it was a good fit for the job. There were some minor issues along the way and Bob was very concerned about making sure that the job was completed satisfactorily. He really wanted to make sure that the job was done correctly. There were a couple of concerns with the job itself but, I dont want to be too harsh because it was a repair job, not a job that they started from the beginning. I would rate the repair and the repair process at 4. Overall I would recommend Restore-it to do work for you.

Te
Review №21

2nd job with us. They have done our kitchen and bathroom tiling and re-carpeted our entire upper floor. They are punctual, professional, and very competitive on price. Highly recommended.

An
Review №22

We used Restor-It to clean a clients rugs. We had a great experience working with them! They were very responsive and wonderfully communicative when we ran into a small issue. Well certainly work with them again!

Su
Review №23

When I had a mold problem, Bob came out right away, assessed and treated. Fast friendly service!

Ja
Review №24

The Restor-it team are the best. They are trustworthy and offer best quality for competitive pricing. They’ve replaced our carpet and vinyl planks in new house. I recommended them to my mother in law, sister in law, friends and they all used Restor-it and are happy. Trust me I don’t need my mother-in-law mad at me for referring a bad company. They are my flooring guys hands down.

Ma
Review №25

They are fantastic! Punctual, good prices, competent workers, and super work. I’m a customer of them for many years, every cleaning and carpet restoration great! We had a cat that loved to destroy our carpet, but no problem: just one call to Restor-it and... that’s all. I highly recommend Restor-it to anybody in need of their expertise.

Pa
Review №26

Restore-It did a beautiful job stretching our carpet. They got all of the wrinkles and rolls out of it, left all the furniture immaculate. We will definitely use them again for anything we need.

Br
Review №27

Best team around! I called in a panic, my tenant came home to a flooded basement. This team was there within an hour. They quickly had fans up and going and dried everything out. The following week at 11:45p I had to call again because the hot water heater blew in the basement and flooded again. Again within an hour. They installed the tile back in the bathroom and beautiful hardwoods where the other damage occurred. They all were professional, courtesy and reliable! I am so glad to have this team on my side.

Pe
Review №28

It was a pleasure to work with Restor-It. I did a complete floor replacement in my condo in Spring of 2017. Bob was very helpful and worked tirelessly to help me make an informed decision. The crews arrived as scheduled and completed the project on time allowing the painters to continue with the project also. Very professional with the goal of making their customers happy. Thanks to Bob,the owner, his staff and his crew, I am very pleased with my renovation.

Th
Review №29

We have used Restorit to completely remodel 2 full baths, install hardwoods and tile floors in our home, carpet and do interior paint and Sheetrock work. We gave them the keys and went on vacation for a week while they worked long hours to get our job done while we were gone. They were the best price and they use reliable vendors and subs where necessary to provide a high guality job. They are just good trustworthy people you will enjoy working with on your home.

Ro
Review №30

I used this company for my business and they were very quick and efficient. Came out next day and had our job taken care of very quickly. Very professional and timely. Would recommend to anyone.

Ke
Review №31

Weve used Restor-It on several occasions (and recommended them to several friends and neighbors) for new flooring (carpet and hardwood) installation. Everyone is fantastic to deal with! Prices are a good value. We recommend them highly!

Do
Review №32

They were very helpful and professional. I got everything in a timely manner, the price was great and the product was of high quality.I wouldnt hesitate to use them again.Don

Ch
Review №33

This company is awesome! Called Bob when we had water damage on our main floor leak into our basement! Joey came out next day and gave a quote to our insurance to replace all hardwood flooring and subfloor and damaged cabinets. They also fixed our basement celling and light fixtures! They were so great we also had them do ceramic tile in our master bathroom! JOEY WAS OUTSTANDING TO WORK WITH!!! highly recommend this company!

Da
Review №34

Kelly, Bob, Chase and Monica are wonderful. Although I did not have my carpet installed yet, everyone has been so awesome and patient with me while I was choosing the right carpet for my home. I LOVE Resor-It and highly recommend them to everyone!

Mi
Review №35

Bob, Chase and Isiah are GREAT! They pulled the carpet and installed hardwood floors upstairs in the bedrooms, landing and closets in an older townhome. They did an EXCELLENT job! I am very picky and notice everything; they look perfect, I couldnt be more pleased. Thanks, guys!

Cy
Review №36

This company installed ceramic tile in two bathrooms as part of a major renovation project. Bob was very helpful in making design decisions such as the direction of the planks and the use of taller baseboard for overall look. Both of which look great! Isaias, one of the installers, noticed that the grout color that was placed in will call at a local flooring store did not appear correct. He was right and a potentially costly issue was avoided!Highly recommended!

Ja
Review №37

Friendly, Professional, and Dependable service. Also, a job well done. Carpet was fresh, clean and looked new. Will highly recommend them to family and friends.

Na
Review №38

Twice their installer came to our apartment and did an excellent job installing the soft protective flooring in our bathrooms. It was a professional job and reasonable.

Do
Review №39

I just want to personally thank Bob and his team for coming to my rescue in time of complete duress!Everyone was so professional and with my crazy schedule they were able to help me out.I still need to get someone out to paint my powder room. This is my fault, as when Sammy installed my cabinet and toilet I had to leave on a family emergency and have been gone for 5 weeks. I will be back in touch!Thank you so much!Donna Bauman

Pa
Review №40

This is our second project with Restor-it. This project consisted of re-carpeting a very large master suite, another large bedroom and a medium size bedroom. Bob is very knowledgeable and professional.Courteous and professional, the two-man team arrived on time, moved our furniture, worked very efficiently and left a first rate job complete with cleanup of materials and debris.The price was very competitive and I️ definitely would not hesitate to recommend them and do business with them again. Thank-you!

Mi
Review №41

Great communication, show up on time, treated us like we were there # 1 customer

T
Review №42

Great company! They were able to get to my house quickly, next day, to clean my carpet and sofas. The tech was very professional and did a great job. Will definitely use Restorit again. 👍🏻👍🏻

To
Review №43

Restor-It has saved us multiple times over the years with quick responses to multiple leaks weve had in our rental condo. Bob and his employees are always professional and very easy to deal with. I trust Bobs opinion on any flooring questions - hardwood, carpet, or tile. Ive since recommenced Restor -It to multiple family members who have also been very pleased. Great service with a fair price - highly recommend!

Sc
Review №44

When my house sustained water damage, the only, and I mean the only, people who seemed to care about our situation and had our best interest in mind were Shameel and his crew from Restor-It. Hopefully you never need their services, but if you do, I cannot imagine a better company in Atlanta to help you in your time of need. Highly recommended!

Vi
Review №45

Despite some installation challenges, it was a seamless experience. They delivered and completed as promised. Yes, worth going back if needed.

Ma
Review №46

Always on time, whether it is the initial meeting or the installation. The vast selection of product and general knowledge makes the process easy and stress free.

We
Review №47

Good company and reliable people. Thanks for your help, guys! Couldn’t have done it without you.

St
Review №48

People were easy to deal with. We received clear and straightforward information throughout the process. Work done was at a quality level by capable and neat individuals.

Gr
Review №49

Requested a quote via email, and response and scheduled appointment were handled in a timely matter. After appointment, I reached out via email to sales rep as well as left a message and never received pricing. Its been over two weeks now. My situation is unique in that I was just asking for help replacing my subfloors (I was doing all the other parts), however if they were not interested in the job they could of said so instead of leading me on thinking I was going to receive pricing and then ghosting me.

Pa
Review №50

Amazing and honest people you can trust when you need to restore your home. Call Restor-It, Inc.

An
Review №51

Carpet installers were very good and professional. Carpet pads and carpet are very nice!!!! The hardwood refinishing looks amazing. We thought the owner did a great job understanding the scope and pricing accordingly. I highly recommend Restor-It!

Su
Review №52

Bob and company stripped my outdated and malfunctioning full bathroom in the basement down to the studs and rebuilt it back new and improved. And it was completed on time and in budget. We absolutely love the space now and highly recommend them for your renovation needs.

S
Review №53

I used Restore-It twice. The first time was to clean up and restore. Then were thorough, extremely professional, and very reasonably priced. My experience was so exceptional that when I needed to replace e additional floor g I went to them and they did not disappoint.

Li
Review №54

Pretty disappointed with our bathtub resurfacing by Restor-It. They left a good bit of flakes from the bathtub sealant on our bathroom and bedroom floor that we had to clean up. There is also a big spot on the tub where they did not smooth it down and will more than likely break apart very soon. Would not recommend based on our experience.

Ka
Review №55

EDIT:As per the response by the owner, the problem was addressed promptly and I was given the option to have the ducts checked again. I appreciate the offer and willingness to fix any issues.I had my air ducts cleaned at my apartment at the Village at Lake Park. Nothing was covered or cleaned up after so all of the dirt/mold flecks that had been living in the vents from the previous tenant found their way on to my counters, my bathtub, my toilet, the area where i eat and my food prep area. Messy job, I dont recommend this company.

Ch
Review №56

Bob and his team took care of me from start to finish. Job well done!

Lo
Review №57

We had birthday cake stains and pizza sauce stains in basement and a huge tea stain in our living room. All came out and the carpet looks like new! So happy! 😊😊😊

Ca
Review №58

I had no problems having new flooring and carpeting installed in my new home 4 years ago. In fact, they did a good job, and I have since sent business their way. The big problem came a few months ago when I contacted them to check out a couple of floorboards that were starting to pop up. They came right away, and that was the end of it. I never heard back from them, except for one email stating they were busy and would get back to me. They never did, even after repeated emails from me. Poof! They have disappeared. I am left to assume that it just would not be lucrative enough of a job. All I needed was a courtesy response: Cant do it; maybe later; sorry, you need to call such and such, etc. Instead, there was nothing. Unprofessional and disappointing. Needless to say, I will make sure to warn off friends from contacting them.Roswell, GA

An
Review №59

This is a great company to work with. Restor-It are very professional and they really serve their clients. Bob is very helpful and a great listener. He gives options and plenty of information so that you can make a quality, informed decision.

Fr
Review №60

Resort-It is a high quality, high proffesional business. I like them and, if needed, will rely on them in the future.

Ci
Review №61

Great folks and wonderful service!! I have used Restor-it several times and have been delighted by the quality of their work. I would not hesitate to recommend this business.

Al
Review №62

Resto-It is a company who truly cares about their customers. I worked with Bob Rowley, the owner, who offered great insight on moldings that my sister and I were replacing in my mothers home. He was professional throughout the entire process, and the job was done on time. I highly recommend Resor-It!

Ho
Review №63

Bob Rowley and his team at Restor-It are the go to guys for hardwood flooring. This was the third hardwood install with them in the last ten years, they still got it!

Je
Review №64

My experience with Restor-It was stellar. We hired Restor-It to refinish the original hardwood floors in our 1964 ranch house. We had some tricky spots that they took care of with ease. I recall a hole drilled in the floor adjacent to the baseboards in my sons bedroom. They managed to creatively fill in this hole with a material that matched the color of our stain - and now not only is the hole gone... It looks like a natural wood knot in its place. I was incredibly impressed.The entire experience was simple, easy, and an excellent value for the quality of the service and workmanship.

Br
Review №65

Phenomenal job all the way around--customer service, installation team, quality of the work, pricing...everything. I would, without hesitation, recommend Restor-It for any renovation needs.

Mi
Review №66

Kelly and the team are very customer oriented and focused on exceeding expectations. They are attentive to every minute detail utilizing superior products at lower prices and ensuring ultimate satisfaction until the project is 100% complete.

Mu
Review №67

They’ve done a great job storing, delivering and installing the carpet for a great big job for me.

Ce
Review №68

Bob and the crew did an excellent job with refinishing our hardwood floors, new carpet, backsplash, spindles. Perfect for our home remodeling project!

Ma
Review №69

Excellent results installing new floors throughout our building. Professional, friendly team and the entire project was completed in two days. I would Highly recommendRestor-it!

An
Review №70

I hired Restor-It to install new hardwood flooring throughout the ground floor of my home. They did an excellent job from removal of the old surfaces, preparation and treatment of the concrete slab (i.e. filling holes and gaps), and the floor installation itself. Restor-It did a very good job throughout, with care and attention to detail. I highly recommend them for this service, and would definitely use them again in the future.I found the cost of installation to be lower than other providers from whom I received quotes

Ar
Review №71

This business truly cares!! Fast response time!! If you need restoration assistance deifinatley call them!!

Cl
Review №72

Restor It did an excellent job removing my old deck and building a new deck up to code. The new deck exceeded my expectations. Also Restor It did a wonderful job painting the exterior of my house. I would recommend Restor It to anyone.

Sh
Review №73

I have used Restor It on several occasions for my rental property rehabs. They are fabulous and have expert contractors working for them! Highly recommend!!!

Pa
Review №74

Got the job done on time, floor look great. No issues!

Ji
Review №75

Our two tile bathroom floors upstairs are absolutely beautiful following a thorough cleaning and re-grouting by Restor-it. Wish we had known enough to ask them to work on the floors much earlier instead of hating the floors for several years! Not only did Marcus (the Restor-it representative) work hard but he went the extra step of asking us to look the floors over before leaving to see if we saw anything more that needed to be fixed. (We didnt!) We would definitely use the firm again. The Cannons

Ne
Review №76

Beautiful job

To
Review №77

I was Very unhappy on the Carpet they installed on our dream home the upstairs carpet, they had to come out numerous times to tuck the carpet back in between the hardwood floor and the carpet and if something spill on the carpet pieces of the carpet would come up once it was wipe, one of there Managers said he would come out a nd look at the carpet but he was A no show . I would not recommend them to my neighbors or friends and family. Mrs.Shakur

Na
Review №78

They did an amazing job with my hardwood floors, they made them look new!

An
Review №79

These guys are as unorganized and incompetent as they come. I contacted them because I wished to have a tile floor completely stripped of an acrylic topcoat. After discussing what the process would involve on the phone (including a test process) I set up an appointment. I could only find two seemingly legitimate reviews of Restor-It online--one on the BBB site and another on Yelp--both were very negative,. There were only two reviews, so I figured Id take a chance. Note: when a business tells you that they prefer you pay by cash or check MOVE ON. Guess its more difficult to dispute the end results that way vs. a credit card payment. They sent out a nice enough guy who apparently thought he was there to clean (not test or strip) tile for $150, and after moving my kitchen furniture out of the kitchen and attempting to clean it anyway, I knew this was FUBAR. After getting no results from cleaning he calls a supervisor and then came back and said the actually stripping process I wanted (which is what I requested initially) would take two days and they would get back to me. They guy left and didnt move my furniture back. I never heard back from them. I called a more established company and lo and behold the stripping and cleaning was only a 4-6 hour process and payment was pretty much in line with what I expected. There was no confusion or misunderstanding of what was to take place on the appointed (completely wasted) day with Restor-It, Inc on my end; on their end there was plenty! These guys should change their name to Destroy-It, Inc because if this is an indication of their standard business practice that is probably what they are doing to their customer base--destroying it.

Fl
Review №80

I had Restor-It to refinish two bathtubs at two different times. Danny came in the first time. He is very good and I am very satisfied with his work. A few months later, I called Restor-It to refinish my second tub. Larry was sent. I am not satisfied at all. His work is sloppy. I removed some (not all) caulk before he came. I expected him to remove the rest of the caulk since removing caulk is part of the refinishing process that was described to me. and also on their website. I can tell he did not remove any caulk. Paint was drifted on several places.He did not complete the refinishing process before he left. The last step is to caulk the bathtub. He said the paint was wet and he could not wait until it dried. He spent roughly thirty minutes in my house for the entire job. He said he would not return to caulk it because it would require him to make another trip. He also asked me to remove the tape which was used to cover the faucet. I said I could break the paint because I am not a professional He told me to call his office and discuss with the people there if I break the paint. He did not answer me when I asked who would pay for the repair.I was billed for the whole refinishing job.I had used other services from Restor-It and I was satisfied and happy with the works. But... I dont think I will recommend Restor-It for refinishing or restoring bathtub.

La
Review №81

I had a great experience with Restor-It! I would use them again for sure!

Jo
Review №82

Great service and very friendly

Ra
Review №83

Great place.

Ti
Review №84

Awesome job!

Ji
Review №85

This company did a great job for me twice! There work was high quality and their prices reasonable. And they are very nice people. Highly recommend.

Information
53 Photos
85 Comments
4.7 Rating
  • Address:825 Franklin Ct ste a, Marietta, GA 30067, United States
  • Site:http://restor-it.net/
  • Phone:+1 678-582-2037
Categories
  • Wood floor installation service
  • Carpet cleaning service
  • Carpet installer
  • Contractor
  • Fire damage restoration service
  • Floor refinishing service
  • Remodeler
  • Tile contractor
  • Water damage restoration service
  • Wood floor refinishing service
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations