A hidden treasure For auto repair.He communicates better than anything I have ever seen.He emailed me a complete and detailed report on my car and what it might need. No pressure to do more than I needed.The work was done on time..
The repair needed had been diagnosed at a big-box tire retailer. Eiffels price was $150 LESS, and was completed more quickly than expected! They have always had my best interested at heart - my 1992 Honda has more sentimental value than resale value!
We have used Eiffel’s Place for three years and have been pleased with every service. Mr. Chin is quick to respond to emails and they will only schedule an appointment when they can serve you. Their service times are quick and they promptly email you a full report. The prices are fair and we will continue to service our Lexus here!
Weve been using Eiffels place for well over 10 years, and hes taken great care of all of our large familys cars. If you want an honest shop that does high quality work with great customer service, look no further.
They were quick, informative, and kind. The price seems average. I only had a battery installed, but I will be going back. Someone highly recommended them to me.
For years have been totally pleased with Eiffels Place. In all ways.
This is the the second time weve been to Eiffels. After the experience we had with my wifes MDX, they made it hard to go anywhere else :) They showed the same consistent communication and transparency and attention to detail as before. I highly recommend them!
Eiffels Place was one of the best mechanic service center Ive experience over my years. They specialize in Hondas and give your Honda 110% of service. Ive had two Hondas throughout the last 15 years and have never met another maintenance service center; other than the car dealer service shop, that will give you excellent results as Eiffels Place does. Ive never received my car back from Eiffels with regrets, but joy because my car has always perform great after the service. I no longer have a Honda; therefore, I now have to find maintenance services else where. I do miss Eiffels Place services.
Eiffel provided quality work at competitive rates in a timely fashion, all of which I appreciate deeply.
Ive been a customer of Eiffels Place for years. I wouldnt take my car anywhere else!! Excellent service every time.
I’ve known Eiffel Chin for a while but only had my vehicle at his shop once for a Pre-Purchase Inspection for my 99 Acura NSX Zanardi Edition (I was the seller, the out of state buying payed for the service). His PPI was extremely thorough and he and his guys were extremely knowledgeable of the NSX which is a rare exotic when it comes to Japanese cars. If you need your NSX or any Asian vehicle serviced I would highly recommend Eiffel’s Place. If you are buying a used NSX, take it to Eiffel’s Place for a PPI.
I have been a customer of Eiffel’s for over ten years. I trust the workmanship at a fair price.
I have been a long time customer of Eiffel’s and have yet to be disappointed. The work done by this business is the best I have ever experienced with it always being completed in a timely manner and to the highest ability. I couldn’t recommend them any higher for the quality of work and service they provide!
There’s a stereotype that surrounds mechanics and any type of auto repair. It’s unfortunate but also viable. A colleague introduced me to Eiffel, and it wasn’t until recently that I really started taking my car to his team. The reality is that I’ve seldom experienced this quality of integrity and service across ANY industry. It hit me last time I picked up my car that they just care about their clients. Eiffel’s Place is, undoubtedly, the only place I’ll be taking any of my vehicles so long as Eiffel and team are willing to have me as a client. Thanks to the team, and I hope this review helps anyone wondering if this is the place to go.
I Highly recommend this shop! Ive had my Lexus in for repairs a couple of times and the work was done quickly and at a good cost. Add to this the friendliness and professionalism of staff and you have the best repair shop in town.
Excellent service, from the start to finish. Shop was highly recommended to me, too -- even the tow driver gave high marks.Great pricing, clear and thorough explanation of service, fast fix, and they even spotted us with a classy key chain when we picked up our car. Definitely recommended!! 👍🏼
We have been bringing our cars to Eiffels Place for more than 20 years!! They are professional, educated in their industry & services are fairly priced. I feel comfortable when I bring my vehicles here for service!!
Highly recommend, I send my daughter there every time she needs auto repairs. Feels good that someone honest is looking out for my children and their safety.
I have been a customer of Eiffel for nearly 20 years. Never a bad experience and he fixes whats broken and is someone I trust implicitly to do the right thing for his customers.
My previous Honda Repair station went out of business. A friend recommended Eiffel. He replaced a broken sunvisor on my old Honda and replaced transmission gear which had left me stranded on the highway. My car was towed to Eiffels Place.Being a single female, it gave me peace of mind to have an efficient repair person available when I needed him.Then I bought a new Honda 2019. Have not needed his services since I got the new vehicle but it is nice to know I have him in my back pocket!Best wishes to him in 2021!
Eiffel and his staff were very professional and took extra time to make sure I was satisfied with repairs to my Honda Civic Si. My wife was most impressed with the cleanliness of the shop work area.
My wife and I brought her Toyota Rav4 in with a specific problem that we wanted identified and fixed. This was our first time at Eiffels but I saw many excellent reviews so I was fairly confident we would get the service we needed. He didnt have much to say and didnt seem interested in my description of the problem. I suspected an issue with the transmission. He told us to leave the car and an email address. A few hours later we got an email from him with a bill for $150.00. No mention of the problem, but a long list of all that had been checked. He had performed a complete vehicle diagnostic inspection on the car, the type of inspection a person would have done on a vehicle that they were considering buying. When we were there to pick up the car he said that he couldnt determine the problem because it wasnt happening while they were driving it. He told me that if I could make it happen he could diagnose it. If he had told me he was going to perform that type of inspection and charge $150.00 I would not have left the car with him. Suspecting a transmission problem I really wasnt interested in the cleanliness of the cabin air filter or the battery level. I was so angry that I told my wife to pay the man and I quickly walked out of the lobby. I wasted $150.00 and half a day, so I wasnt able to get the car to another garage until late afternoon. Im glad Eiffel has many satisfied customers. Im just not one. The following is an update in reference to the reply by the owner of Eiffels Place: I was with my wife when the car was dropped off. She didnt request a complete vehicle inspection. We later took the car to Kristina Magic, owner of Speedy Marietta. Extensive diagnostic work was performed and the problem was not determined by her technicians either, but there was NO CHARGE. A few days later the car broke down so we had it towed to Speedy Marietta where the repair was made. I suggest that anyone who suspects a problem with the transmission take their vehicle to Speedy Marietta.
I have been using Eiffels Place for regular maintenance of both my Hondas for several years and have had nothing but positive experiences each time. He has always been able to provide me with a loaner car at no extra charge and always returns my vehicles fresh from a good exterior cleaning. Eiffel has always been honest with me about that needs to be done for safety and what can wait but will eventually need to be addressed so I can plan out my expenses and the value to my Honda. His team has always shown their appreciation for the business and trusting them with the cars upkeep. I have recommended them to co-workers and friends.
My husband and I consider the work Eiffel and his team do to be fantastic value for the money. Eiffel is always fast with a quote, then, once work begins, he follows up with an email of recommendations from his mechanics, with pricing for each service. He sends his guys for annual training, his shop is immaculate and his mechanics are professional and do GREAT work.
We have been going to Eiffel’s for over 15 years. Eiffel and his team are superior. They are very experienced and trustworthy. WorkIs performed in a timely manner as well and they can provide a loaner if you need one. They have worked on our all of cars (Lexus, Toyota’s, Honda’s). I highly recommend Eiffel’s!
Always get great service. They loan me a car so I can go about my business and don’t have to wait, as I drive an hour from my home for service. I only get my car serviced at Eiffel’s!
Highly recommend. Good, honest service. Thank you Eiffel!
Eiffel has taken care of my car for over 10 years, and now my daughters car. My daughter was recently in North Carolina with brake issues. We called Eiffel for advice. He suggested she get it fixed in NC, and told her the part number along with suggesting she contact both Hyundai and Kia dealerships to limit delays. The part is used in both make/models. Eiffel has always taken the time to give advice in the best interest of me.
Eiffel’s Place takes great care of my 2010 Lexus ES350. They are efficient and professional. I recommend them for their experience and great customer service.
Best Toyota repair shop in Cobb County. Honest, knowledgeable, excellent mechanics and owner who really care about the customer. Have used Eiffels Place for more than 15 years.
Ive used Eiffels for about 6 years for multiple cars. Always very honest, great at fixing what is needed, and goes the extra mile with service.
Eiffels Place was recommended to us years ago and we have used them ever since for interval maintenance service on our vehicles. They are also very prompt in fitting you in and giving you a loaner car if any other issues arise in between scheduled maintenance visits. They are fair and reasonable and I do not hesitate in referring them.
I needed an assessment of my Lexus to determine what was causing it not to perform up to its usual standard. Eiffel did a thorough evaluation, providing the details that I needed. They also performed a repair and sent me the before and after photos so I could see the work for myself! Excellent service and communication before and during the appointment.
It was my first time at Eiffels place. They were very knowledgeable, timely, and professional. I would recommend this business to others who align to the brands of cars that they specialize in.
Wouldn’t take any of our three vehicles to any other place. Honesty and integrity are the differentiators when it comes to Eiffel’s Place.
I have been to Eiffel’s on numerous occasions, scheduled appointments and walking in for a spontaneous issue that has come up. In all cases, I was greeted by people that were friendly, they gave me accurate information and price quotes, they gave me a loaner car or a ride home depending on how much time was needed and everything was always done in a timely manner. This is the best Car Mechanic that I have ever been to and would highly recommend it to anyone.
Our family has been taking our vehicles to Eiffels Place for 15 years. Great service from honest people. I highly recommend them.
These guys do a great job. Always happy with their work.
We wouldnt take our Accord anywhere else!Very professional,top shelf mechanics.
This place has my love and respect, no doubt this is the best run company in all of Atlanta. No one compare to his professionalism, attention to detail, punctuality, or the quality of his work. I have to say to the honest of his business and the way he treats his customers.
Eiffels is the best in East Cobb for car repair and maintenance. Excellent!!! A perfect 5👍
Ive been taking both cars in my family here for almost a decade and its always hassle free and convenient. $$ is worth the peace of mind that the job is done right. They are thorough with their communications and you are in control of what work gets done. Thats worth a lot to me.
First time customer and everything was handled very professionally. I appreciated the explanation of what work was needed and why. I was given choices and results. Appreciated the quick turnaround for lots of work on my car. Thanks.
Ive been taking our Lexus and Toyotas to Eiffel for at least 10 years. A no BS experience every time. Honest answers on what you need or dont need and professional work at a realistic price. Had a situation where Eiffel proactively notified me when one of his people made a mistake and fixed it at no cost to me with no hastle or argument.
Quick and easy as always! Eiffel is the only one I trust going to.
Great place to get work done on your car, and great customer service. Also amazing window tinting
The staff is friendly, informative, and extensively knowledgeable. They give you recommendations as to what should be done, but ultimately leave the decision up to you and provide a highly convenient loaner car while you await your repairs. This is a trustworthy, customer-oriented shop that I highly recommend.
This was my first time using Eiffel’s. I like how easy it is to stay in touch with them. I got good honest recommendations of what my car needed. They have a very clean shop which gives the customer confidence they pay attention to details. And, most important, my car was fixed right without complications. Thanks Eiffel.
I had a problem with my Corolla and took it to Marietta Toyota, where they overcharged me for a part and service that did NOT fix the issue, so I decided to try Eiffels Place. Its very easy to find, near the S. Marietta Pkwy exit off of I-75. I spoke with Eiffel on the phone, scheduled the service, did a test drive in my car with him so I could point out the issue when it was happening (this was his idea, and it was a good one). He gave me a free loaner car, and the next day I had a quote on the repair. He was more expensive than some other local independents but cheaper than the dealership, and my car was fixed as promised, when promised. Everyone was on top of things there and pleasant to interact with.
Eiffel has always diagnosed what is needed and gives the list to me in order of immediate importance. I sincerely appreciate this as I cant always do everything needed. He is fair and honest. I have recommended him to anyone on our neighborhood FB page who is looking for someone who works on the model of their car.
This is the best repair experience I have ever had! Eiffel has create an excellent customer service experience. Great communication. Timely repair. Shop is clean and neat. Great to see such a well run business.
Fully trust my Toyota’s with Eiffel! Very professional and fair with pricing!! Accommodating as well
Oil change, tire rotation and undercarriage reattachment
I have been taking my vehicles to Eiffiel for the past 10 years and received the highest level of service and support. He and his operations are a “GEM”
I have been using Eiffels Place for 10+ years. Top Notch auto mechanics. Quality work at fair prices. Highly recommend.
Eiffel and his team always do a fantastic job. We have been a long term customer, having serviced 3 different Honda Vehicles over the years. They are the best - I trust them implicitly with all of my service needs and they always do excellent work.
We have taken our cars (Honda, Toyota, Nissan, and Jeep) to Eiffel for over 18 years and are more than completely satisfied. Everything is completely fixed in a timely manner, and the loaner car is very convenient. For the past 15 years we have driven in from Dahlonega for car maintenance. We cant recommend him highly enough!!
Eiffel is very knowledgeable and thorough. He only performs the work that is necessary. His pricing is better than at the dealer. Highly recommended!
They are great! Always honest ! I have been very satisfied with them.
I can find cheaper, but I feel strongly that my vehicle was taken very good care of. I received a complete evaluation of my vehicle and the options were reviewed with me and repairs were made top notch! Thank You, I will be back!
Very good service and convenient. I always made appointment ahead and drop my car off .they give me a loaner car to drive. And pick up when they done. My car all done and fresh clean too. Nice work and nice people.
A friend referred me to Eiffels Place after I had a not-so-great experience at a dealership. As soon as I brought my car in, Eiffels mechanic put it on a lift and invited me in to look at what he was inspecting. I was able to see some repairs the dealer had recommended genuinely needed to be done. But the water pump was NOT leaking as the dealer claimed. I wound up getting the needed repairs done at Eiffels Place at about half what the dealer would have charged. Oh and I was given a loaner Camry. AND they washed my car before returning it to me! Sometimes its the big and small gestures that distinguish a good company from an excellent one. Eiffels Place is an excellent repair shop and I cant imagine going anywhere else.
Weve gone to Eiffels Place for more than 20 years because we have experienced excellent service every time.
Honest as the day is long. Loaner cars make scheduling car maintenance/work quite easy. Eiffels employees are as caring and trusting as Eiffel. Fair prices for high quality work. This is my mechanic for life.Sincerely,Toyota Owner
I go to Eiffels place when my Honda needs work. Although my Honda is fairly reliable, I want to go to a place where they use genuine parts from the factory and not cheap aftermarket parts like many other shops use. Eiffel is knowledgeable and trustworthy. Please do not hesitate taking your Japanese car here.
Absolutely impeccable work and very trustworthy. I love their system on how they send you a list of recommendations and needs for your car and you had the ability to approve the work before its done. The mechanics area in the shop is absolutely the cleanest work area I have ever seen in a facility. I highly recommend this automotive repair shop
Eiffel and his team have taken care of our two Lexus sedans for many years and we completely trust their knowledge and recommendations. When I took my car to the dealer for airbag recall, they said I need substantial repairs NOW. Eiffels team evaluated their recommendations and NONE of them needed to be done NOW. Eiffels Place is a pleasure to do business with and we would not hesitate to recommend them!
Outstanding service! I just will not take my Lexus or Corvette to anyone else.
I have been using Eiffels Place for service on my Acura and Lexus for years. When comparing prices with the dealer they appear to be about 1/3 less which saves me money and Eiffel does great work.
I have been a customer for 2-3 years. The service is excellent along with the printed reports that Eiffel provides. Just this year, I had hip surgery and wasnt able to place air in my tires during my recovery phase. Eiffel took care of it within minutes no charge. Quality service.
Refreshing to say the least. Felt like I was being helped by a family member. Honest straight forward environment. Quick service. Havent had such great customer service in a long time. Service performed was an oil change and power steering hoes fixed, Honda CR-V.
Eiffels Place is fabulous!!! I have been a very satisfied customer for 20+ years. In 2004, I bought a new Lexus 430. From the day I drove it off the lot, Eiffels Place has taken care of the service, while never voiding any warranty. I cant imagine how much I saved, versus taking it to the car dealership for service! I have referred many people to Eiffel, over the years. I have yet to hear any complaint from anyone! Dont take your vehicle anywhere else!!!
The best customer service i have ever experienced. Eiffel always has fast, great and affordable service. I will no let anyone else touch our cars.
Excellent shop, have been going there for years. Not only are Eiffel and his team exceptionally courteous, but they are VERY knowledgeable and always happy to answer any questions. His prices are reasonable, and having loaner cars available is a huge plus as well. If I could give Eiffels place 6 stars, I would.
We are shopping for a car and were at the dealership and werent feeling all that great about the vehicle. We called a couple of places to get a quick inspection and no go. We called Eiffels and they had it in and out in about 3 hours. He took the time to sit down with us and review the car and was kind enough to answer the question: Would you buy this car. He promptly answered No and likely saved us a lot of headaches and money. I think we found a new mechanic.
I have trusted Eiffel with my autos for many, many years. He is honest and knowledgeable, only suggesting work that needs to be done--never trying to add on to make money. The technicians at Eiffels Place know all there is to know about sound car maintenance, and they do it right--every time. I would not have my car maintained by any other auto repair shop. I highly recommend the expert service I rely upon at Eiffels Place.
Weve been taking our Honda Odyssey(s) to Eiffel for probably 15 years now. Recently we added a Camry to the list. He is very knowledgeable and thorough. I have total trust in his work and his honesty to do only what is needed. I highly recommend him.
Excellent Experience as always at Eiffels Place. Ive trusted my NSX with him and his team over the years and they have taken expert care of it. Eiffel is the guru of the Acura NSX. If you need a PPI or any services completed his shop is the one to leave your car with. Thanks again Eiffel for your expert care and service of my car.
This shop is highly professional. It is kept very clean. The owner is dealership experienced and all of his employees are clearly good, competent people. Eiffel will email or text diagrams of specific parts, conditions, and assemblies to clarify whats wrong with your car. From a CS standpoint they are hugely accomodating in that a responsible person is often given a lender during the service if necessary. They are not the cheapest but you get what you pay for.
Eiffels is a great, very honest place. I especially love that the Eiffel and his employees explain and show me any issues my car is having and how its put together, if I ask. Also, providing loaner cars is a fantastic service that Im not sure other garages provide. I highly recommend Eiffels.
Eiffels is an honest auto service company that provides great service at a substantial discount to the dealerships. We have been using Eiffel for years and highly recommend them. They are a AAA shop so you get that added peace of mind and a discount if you are a AAA member.
Ive been taking my cars to Eiffel for years. I really trust him and his people with my cars. They charge a fair price for their work, and on more than one occasion they have saved me money by not performing unnecessary work. They especially did an excellent job for me in examining potential used car purchases....saving me a lot of money in the long run. Theyre not the cheapest place around...but you get what you pay for, and if you want a place that will treat your car like their own...Eiffels is the place.
I have been to Eiffels place twice with my Lexus LS400 and received great service both times. They analyzed the problems with my car and prioritized the urgency required so I could make a decision of what was needed to be serviced and what could safely wait. They gave me a loaner car and my car was ready when they promised. I highly recommend Eiffels Place for auto maintenance and repair.
Staff does great work. Eiffel provides great value and service. We have/will be customers for a long time...
Eiffels Place has outstanding customer service. The shop is very clean, a sign they take pride in their business. Full inspections are completed and emailed in detail. I have been taking my Toyota 4 Runner there to be maintained and have been extremely happy with them. When I was shopping for a car for my son I happened upon one that had service records from Eiffels Place and bought it knowing it had been taken care of.
Great, consistent service at significantly lower prices than dealers. Have been using Eiffel for over 10 years - never had any issue or problem.He treats my car as if it was his.
We have trusted Eiffel with our vehicles for years. We are original customers from when he opened. He always provides us in depth insight and good advice to keep our vehicles in top operating order--at a much lower cost than with the dealer--and at a more reliable level of service. Dealers will always make it right when you bring it back. Eiffels team gets it right the first time!
Excellent service. Honest, comprehensive and reliable. Eiffels has kept my 1993 Lexus running like new. I wouldnt trust anyone else with my car
Im a big fan of Eiffels Place and been going there for a few years now. I always feel well taken care of, and do not get the feeling Im being taken advantage of versus experiences Ive had at other car repair shops. They are honest, straightforward, provide quality work and fair in pricing. Ill continue to go see Eiffel and his professional team for my future car repair needs!
Ive been using Eiffel for years. Great guy! Great service! Great price! I recommend him to all my friends.
Excellent communication from a very professional shop. I highly recommend Eiffel and his company
They told me different amount and they charge me very high amount and they talk very rudely with me.I had really very bad experience I suggest people not to go there.
Ive been going to Eiffel place from my first arrived in Marietta. Warm, secure, clean environment, entire staff nothing but professional, outstanding service and very reasonable prices. I live in Alabama and I drive all the way back to Marietta for these people to take care of my car.
I purposely purchased a Toyota so that I could have it serviced at Eiffels. My family goes there and has always raved about Eiffel.Eiffel is honest, trustworthy and fair. The work his people does is excellent. I am always greeted with a smile and I am always satisfied with the work.
I would not bring my Honda CR-V, HR-V, and Acura RL anywhere else for servicing! Eiffel is a straightforward honest businessman and this shop does quality work at a fair price. Two of my vehicles have over 200,000 miles on them. I admire a shop that focuses their efforts and truly understands the nuances of the Honda/Toyota Brands.
When you find a great auto mechanic you pray they never close or move. Eiffells Place is such a shop. The staff is friendly, professional, skilled, and most importantly trustworthy. Ive used them for years and theyve never given me reason to question their opinion on my cars maintenance requirements. I cant say enough good things about them. Use them once and youll stay with them for life.
Great shop for Acura and Lexus model cars but they can be flexible. Quality work at fair prices. I highly recommend them.
Love this place! Affordable and thorough. They will even give you a loaner car if you need it!
Extremely satisfied customer for the past 7-8 years.Always very friendly and providing an excellent service.Have recommended a few of my friends to this place.