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Appliance Repair 365
2853 Forest Chase Dr, Marietta, GA 30066, United States
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Appliance Repair 365

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Th
Review №1

Very pleased. Darius responded to my voicemail immediately, asked appropriate questions so he would have correct tools/replacement parts when he arrived, did repair same day, was professional in his manner, & completed the repair of my refrigerator quickly. He saved me from expense of having to purchase a new fridge, for which I am very grateful.

Ja
Review №2

Darius is one smart guy. The brain of an engineer with the hands of mechanic. Ill be honest, I paid a little more for his service fee, but the $10 was worth it. Prompt communication. Same day service. Promised nothing he could not confirm or deliver. Professional. He fixed my dryer and was straight up honest with me regarding an issue with my dishwasher - when he could have had a $400+ repair. Highly recommended.

He
Review №3

Darius was upfront with me, before even coming, that I could possibly get my fridge serviced directly through the company under warranty bc of the problem I was having. I appreciated the fact that he was trying to save me a service fee. After talking through things, we determined it was best he come and see it in person. Turns out it would not have been covered, and he quickly diagnosed it and fixed it at a reasonable rate! I will definitely use his company again if another issue arises and recommend his service.

El
Review №4

I cannot say enough good things about this amazing repair technician! He responded quickly to our call and because we were able to text him the serial number and model number and describe the problem, he brought the part with him (unlike others we have used in the past) and within an hour our refrigerator was up and running again! I will always use this service for any future appliance repairs we need!

Ra
Review №5

I own a number of rental properties so Ive called Thomas to help with a number of different appliance repairs over the years. Hes always been quick to arrive, very professional, provided a detailed description of the issue and my options, and most importantly, hes always been honest. Hell tell me if something isnt worth the cost of repair and even tell me where I can buy something new at a better price than the repair. Hands down the best appliance repair guy Ive ever worked with, and Ive owned rental properties for roughly 30 years!

Zi
Review №6

I contacted Darius about my refrigerator leaking and making a funny noise and after asking me a few questions about the issues he diagnosed the possible problem. Darius arrived right on time, repaired the issue efficiently, and made the entire process very painless. I will definitely use this company again when needed. Thank you!

Va
Review №7

Darius is very professional and master of his work. He is extremely knowledgeable and good at what he does. We were very pleased with his work. Highly recommended!

Li
Review №8

Thomas is great to work with. He responded quickly to my inquiry and asked great questions to make sure he had the right parts on hand to fix the ice maker quickly.

De
Review №9

Extremely friendly and great to work with. Came out same day to reinstall our dishwasher after another companies failed job. Reasonably priced and worth every penny for the quick service and no nonsense approach.

Gl
Review №10

Thomas fixed an.issue I had with my dishwasher. He not only took care of that issue but showed us how we could avoid that same problem again. It was a good experience and the price was fair. Highly recommend!

Sc
Review №11

Thomas was great!! You can not go wrong with Appliance Repair 365!! He knew exactly what to do to fix our Refrig/Freezer and gave us many tips on future maintenance! Give Him a call- you won’t be disappointed!!

Ga
Review №12

It was friday night, around 7 pm and my refrigerator broke down. I reached out for help and this nice guy came at this late hour at night and did the diagnostics so fast and was able to fix my refrigerator that same night. I highly recommend him to everyone, he is very professional and a very nice great person.

Ga
Review №13

Very expensive for non manufacture tech repairsI made the mistake of not getting multiple quotes before hand and it cost me bigtime. The tech replaced a water inlet valve on one refrigerator and a water line on another, the bill was $560. I was expecting $350.Subsequently, I checked the cost of the parts and got quotes from other local, non manufacturer, repair services. The other services said the cost (parts and labor) would be about $300 - $350 for both repairs.The tech said he used the GE national pricing book for the water inlet valve repair, but hes not a GE technician and he didnt use an OEM part. The repair took 30 minutes, he charged $321.He charged $219 to replace the water line and $20 for the part, it took him less than 30 minutes.He does good work, but charges a premium price ($400 per hour on site), and works out of his car.

Jo
Review №14

Darius is very knowledgeable and friendly. Great guy who wants to make sure the issue is fixed right from the beginning. Definitely would recommend and hire again.

Ma
Review №15

We received quality service from Darius. He knew exactly what to do once he quickly diagnosed the problem. He fixed it once and for all with quick efficient speed and I recommend him for any of your future services.

Eu
Review №16

Very helpful. Patience. Punctual. Fully explained what he was doing. Knowledgeable and experience. Very glad I found his services!

Ri
Review №17

Very pleased with quick response, quick diagnosis, and repair. Friendly, professional service. Our dryer is running perfectly again. Thanks.

Tu
Review №18

Great service on a very short notice! Our house can’t function without the dishwasher and we got them to come out a very next day. He didn’t just solve the problem at hand he solved the root cause which will prevent it from reoccurring. This is our second repair for the same root cause and the only regret is not calling him sooner!

Be
Review №19

He took the time to show and explain what was wrong and how he was going to fix it. Not many people do that anymore ! I appreciated that a lot!

Mi
Review №20

I was super impressed with Thomas. He explained what the problem was and fixed it with no problems. He even took the time to check with me to make sure it was working fine a few days later. He took the initial call and he was the one to do the job. So you dummy have to go through scheduling, etc to get your appliance fixed . Also he was very reasonable. I will definitely use him again for any issues i have with appliances. Thanks for a great job Thomas.

a
Review №21

Thanks Anytime Air ... Im so cool thanks to you 😎

DA
Review №22

I was quite pleased with the promptness,and the professionalism of our technician. He followed up after doing his work to make sure everything was working properly. That is so rare and was quite a nice change. Keep up the good work. I would highly recommend this company.

Sc
Review №23

Darius was great. He arrived at the scheduled time and repaired our dryer the same day. Would recommend 100%.

Ri
Review №24

I have used Appliance Repair 365 twice in the last 4 years. They have been very professional, punctual, and knowledgeable both times, and at a very fair price. I would recommend based on my experiences.

Tr
Review №25

A neighbor recommended Appliance Repair 365. They were so easy to work with. I texted what my issue was and we made an appointment for the next day. Thomas was able to fix my dryer quickly and had the parts readily available. The price was very reasonable. and Thomas was delightful. I will definitely use him again.

Je
Review №26

Incredibly responsive and prevented us from having to purchase a whole new unit!! Darius did an amazing job and super responsive!

Ma
Review №27

Fast response. Very fair and informative. Very nice guy who is eager to provide good quality service.

Th
Review №28

Thomas responded quickly (when others did not) to my call about my dryer not heating up. He was prompt, professional, and did a great job with the repair. I hope to not need him again anytime soon, but will call him if I do.

Ch
Review №29

He took his time to figure out what the issue was and now it’s working again. We have an old downdraft unit that they don’t make anymore, and to replace with a new model is $2000. It was still in good shape and we didn’t want to throw it out and get a new one. I plan on using his services again if need be.

Ha
Review №30

Darius was professional and did an excellent job of repairing not only my dishwasher but also an outdoor automatic irrigation system. I was very impressed with his helpful attitude and would highly recommend him to friends and neighbors.

Su
Review №31

I will use Thomas again and again. He fixed my oven. He fixed the screw ups of the previous tech. He showed and explained why he had to replace the main board in the oven--the computer board. Never again will I throw darts at names to chose a tech to repair my electronic appliances. I will call Thomas. He is a kind, respectful, and honest man.

La
Review №32

Thomas did an excellent job and was very informative regarding my repair. Highly recommend!

sc
Review №33

Darius was great. Very fair and straight forward.

Ri
Review №34

I’ve used Darius twice now and he is excellent. On time, fair priced, and honest. I wish every contractor I hired was just like him. Very highly recommended.

Ch
Review №35

We contacted Appliance Repair 365 to diagnose and repair our 13 year old dryer which recently developed an odd grinding noise while operating. Darius from Appliance Repair 365 was able to make the fix (replace a roller) in a very short time. Highly recommend him and have them in my contact list for future appliance repairs.

El
Review №36

Very good service came quickly and diagnosed and resolved issue. 10/10 recommended

Ke
Review №37

Has been my appliance repair man for a few years now. An engineer by trade very knowledgeable and quite fair. I have recommended him to anyone who needed his service and all are pleased. I’m glad to have him to take care of my appliances.

Ci
Review №38

Prompt service and quality work!

Ja
Review №39

Thomas could not have been better!! Came to rescue of my elderly mom and repaired her fridge same day I called. He’s fair, knowledgeable, and informative. Truly grateful!!

Ma
Review №40

Very good experience in repairing my dryer. Very knowledgeable and professional.

Li
Review №41

Our dryer was making a terrible screeching sound and Thomas was able to fit us into his schedule quickly. He diagnosed and fixed the problem in one visit! He even texted us after the visit to ensure it was working properly. We will use him again should we ever have another appliance repair need.

Ch
Review №42

Darius was knowledgeable and prompt. He accurately diagnosed and fixed the issues the first time and for a reasonable cost. I would highly recommend his services.

Do
Review №43

Darius is very professional and very honest person I have ever met. If you call he is there to address the issue. I highly recommend appliance repair 365 to everyone!

N
Review №44

Darius was prompt to respond to my call. He came and evaluated my dryer like he said he would. He didn’t find a problem with my dryer so he didn’t make up some work that wasn’t there. He recommended I try to have my lint traps cleaned before/if we proceeded with anything else that was more costly or involved. I would definitely recommend him and will use his his services again if needed.

Mi
Review №45

Repaired my upright freezer. Easy to work with and communicated well about scheduling, diagnosis and repair.

Al
Review №46

My ice maker stopped working about a month ago. I finally found someone who knew exactly what was wrong and got it fixed. It seems to be a common issue with Samsung ice makers inside French Door Refrigerators

Th
Review №47

Very responsive. Fixed our appliance quickly and provided great communication on every aspect of the process.

Br
Review №48

Great Job and very considerate! Thomas has done a few repairs for us on different appliances. Always on time and professional. Looks to save money if possible but fixes things right the first time. Highly recommend.

Sa
Review №49

Darius was prompt and showed up as promised. He checked out our gas dryer that had stopped heating. He had to order a part and returned as soon as he had received the part. Pleased with service.

Ry
Review №50

Showed up, couldn’t do repair because he needed a part, collected his fee, said he would look into ordering parts but I never heard back from him again

Mi
Review №51

Great service! Prompt, professional, very responsive. Did a great job repairing my dishwasher.

Ry
Review №52

Great work! Darius certainly knows the ins-and-outs of washers/dryers. He recommended I repair one more part myself to fix the washing machine to completion, in order to save me money in the end. Thankful for the saved money and ease of repair (thanks to his recommendation to find it on YouTube).

Ro
Review №53

What a pleasure to deal with Darius. I had an error code on my LG refrigerator. He asked me to send him a picture of the code along with the serial number. He pretty much diagnosed the problem before coming out. I made an appointment and he kept me updated throughout the day as to when he would arrive. He had the part in stock and ended up replacing the freezer fan motor. He was efficient, very knowledgeable and cleaned up after himself. I couldn’t be happier. I would definitely use him again and would recommend him highly.

Ri
Review №54

Darius responded in record time when our refrigerator leaked under a wall and into another room. He knew exactly what to do and was professional, friendly and good at explaining the problem and solution. Will definitely call him again.

E
Review №55

Very nice man. Excellent Customer service and fair price.

Le
Review №56

Darius is the best! Great knowledge of all appliances, he’s trustworthy and reliable. We highly recommend him.

Ry
Review №57

Other repairman wanted $1200 to replace a fridge compressor, Darius came out and let us know about a class action going on with LG, called LG and they are replacing for free, thank you for the honesty and will be using you again!! A++++

Ma
Review №58

Great service. Very honest and upfront about what work he is performing. Would definitely recommend to others.

Su
Review №59

Tomas is very honest and diligent in fixing my appliances. We have used his service a few times with amazing results. Highly recommend.

Be
Review №60

So responsive and very conscientious workmanship. Honest and reasonably priced.

Ma
Review №61

There’s not an appliance out there that Darius cannot troubleshoot and fix. Always professional, always responsive. Great to do business with and just a nice guy.

Ti
Review №62

Darius was amazing. On Time, knowledgeable, courteous and fairly priced. Issue with our LG Washer he came, diagnosed and fixed within an hour. Was also $100 less overall than LG wanted as an up front. Highly Recommended

Ga
Review №63

Did a splendid job fixing my sub-zero fridge. He was very professional and got the job done rapidly. Will definitely be calling him for all my appliance fixes!

Ka
Review №64

My fridge was leaking and when I called for service, I was able to speak to a person not leave a message. I was told a time frame for the next day and he arrived on time. Found the problem immediately and had it fixed within 30 minutes. Would definitely use again for anymore appliance issues.

Ja
Review №65

I highly recommend this company for your appliance repair needs. I have used Darius for two separate issues with a 26 year old clothes dryer. He is very knowledgeable and was able to secure parts very quickly. Quick response time

Ag
Review №66

Darius fixed my Samsung fridge in no time and at a fraction of the cost, he’s very knowledgeable. You can seriously tell he loves what he does. I would absolutely recommend his service for any appliance repair you may need. 10/10 service!

Lo
Review №67

If you need an appliance repair in the East Cobb area this is the company to use. Thomas is local (not part of a large network of repairmen), experienced, trust worthy and most of all...honest. He gave me guidance verbally over the phone about what the issue could be so that I might be able self-service my fridge. He is very in demand and I would suggest trying to schedule him with a few days notice if at all possible.Even when he showed up at my house, he gave me options for me to consider, one of which would have resulted in him not making as much money on this job. I gave him the green light to help me resolve the issue - since I have the the Land Rover of fridges (a Samsung French Door model) - and it had been 5+ years since the fridge had been inspected in detail by a repair person. At every major step during his inspection and work, he would show me exactly what he was doing and why it was important. He also gave me a 30 day warranty on the work and said if the issue came back within a year, it wouldnt cost me as much for him to come out again (Samsungs are notorious for issues with their ice machine and the main fridge compartment).If you have a Samsung or another fridge brand, dont call the 800 number. Call Thomas. Local, honest, experienced and trust worthy.

Br
Review №68

Fidge went out. Darius was quick to respond and took good care of it. He also had good suggestions for the future of the appliance.

Wi
Review №69

We Highly recommend Appliance Repair 365. Our technician, Mr. Darius was very knowledgeable, professional and very courteous. He had our Maytag Dryer up and running again very quickly. My wife was very happy. We would like to recommend Mr. Darius for a well deserved salary increase! Thank You for a job well done 👍!

Ma
Review №70

More then happy with service! finally have appliances doctor;).

Su
Review №71

I was very pleased with the replacement of my ice maker. The repairman was very professional and prompt. I would definitely call them again for any appliance issue.

Kr
Review №72

Great communication, arrived when stated, knowledgeable and quick. Thanks!!

Su
Review №73

Nice guy, fixed my high tech washing machine at a very fair price

Li
Review №74

Very happy with the same day service. Our washer machine got a problem and Darius fixed it pretty fast. Thank you so much. He is a knowledgeable technician that you can trust. Already recommend him to my friends.

Al
Review №75

I was very happy with the customer service and how honest the diagnosis was. Great demeanor, and eager to resolve and issues you might have.

Be
Review №76

He knows what he’s talking about! We’ve had a freezer issue for a few years now, and our ice maker recently stopped working. We moved up here a few months ago and decided to finally have it fixed, if possible, because we love our fridge and really didn’t want to let it go and get a newer one since we replaced a lot of things we already had, to make the move a little easier. Though it was an expense we weren’t exactly hoping to hear (but time and parts is $$$) the money was well and exactly spent. Now our fridge, here a few weeks later, continues to run like new.You have a problem with your fridge - and I’m sure any appliance, though I can speak for fridge - he’s your guy. He came quickly and last minute for us, even though he didn’t have to. My kids loved watching him work, and my 4-year old thought his accent was cool 😊Thanks! His word is good 👍

Gl
Review №77

I had a broken icemaker. Darius showed up the next business day and repaired the icemaker quickly and at a fair price. He also provided suggestions on proper maintenance. Great job!

He
Review №78

Absolutely GREAT service! Our technician, Darius, was very knowledgeable and trustworthy. He didn’t just walk into our kitchen and see a sub zero and immediately fabricate unnecessary, expensive repairs, and he followed up afterward to make sure we were satisfied.

Ai
Review №79

Darius was amazing. Extremely professional and knowledgeable.

Te
Review №80

When my Samsung washing machine just decided to not wash anymore, I called Darius straight away, but due to him being out of town I thought I might find someone, who can come faster so I called every single appliance repair in Kennesaw and surrounding towns. But either they didnt pick up or were very offish on the phone, with not even having the decency to hear my issue but just telling me to make appointment, sometime next week for inspection. I had a very specific error code, that my washing machine was showing, but they didnt even wanted to know that, refused to give a quote and not even able to tell me a price range, just kept insisting that first service call needs to be done with payment due and then if I want repairs, that cost on top of the service fee. And then I called Darius again and the difference was night and day. Not only was he patient and listened to my issue, but he was also able to narrow down on the problem and give me a quote. He got the part from the supplier and showed up next day after memorial day. It turned out that he was able to pinpoint the source of the problem during our phone call before even seeing the washer and within 15 min he fixed it and my washing machine started working smoothly like before. I will never use anyone else for any appliance issues. He was patient, friendly and helpful. If you want someone, who really cares about your issue and will be honest to you, pick Darius.

Na
Review №81

Very fast service, Mr. Darius came in less than 24 hours after my call. Very professional service, reasonable price, excellent overall experience, and my washer is working like a new one now. Highly recommend for any appliance repair.

Mc
Review №82

Recommended. Technician was very knowledgeable and professional. He came same day as call. He found solution in less than 10 minutes. He got the part I needed, came back, and fixed my dishwasher in half an hour. I am pleased with the service I received.

La
Review №83

Very helpful and knowledgable. Always replied promptly.

Ca
Review №84

Darius is knowledgeable, effficient, honest and a delightful person. He came and diagnosed the problem with my microwave unit, researched the part needed, and returned two days later to install it. Working great!!He was recommended by a friend.

Pe
Review №85

I highly recommend them for their professionalism, quality of work and knowledge about the appliances. I will definitely use them again and refer them to my friends family and clients. Great Job Darius!

In
Review №86

The technician did a really nice job. He was helpful, informative and positive.Great experience. Serviceman was very professional and nice and got the job done. The notification system is excellent.

KT
Review №87

I have used Thomas a couple of times and I can’t recommend him more. He goes over and beyond cleaning and making sure the appliance is perfect. He has fixed our microwave (attached to oven wall unit) and ice maker. Very honest. He’s the McGuyver of Appliances!!

Ke
Review №88

I will just post the important things. Darius showed up on time. The work was done quickly. The problem was fixed. It wasnt very expensive. Will recommend

RD
Review №89

My experience was informative, timely and informative. Thomas knowledge and experience was perfect and he repaired my problem.

El
Review №90

Highly recommending for appliance repair competed fast at very reasonable price.Thank you very much! Will use your services again.

Le
Review №91

Excellent, reliable service. We wouldnt trust anyone else to be honest with us.

Ch
Review №92

Called technician who immediately orderEd parts. He called again when the part was received (within 24 hours) and the office was back up and running in a timely manner. Saved us the expense of purchasing a new refrigerator.

Li
Review №93

Darius was awesome!! Very professional and fixed our fridge/freezer quickly! Highly recommend!

Kr
Review №94

Very professional, knowledgeable and punctual technician, reasonable prices, great quality work. Highly recommend using Appliance Repair 365.

To
Review №95

True professional, really knows what he is doing!

ma
Review №96

My Refrigerator was fixed in no time for the fraction of the cost Top Quality Service, Highly recommended !

To
Review №97

Excellent response time, and very knowledgeable. Very open about repairs needed and the expected expense

ro
Review №98

Not impressed with price or speed of service.

Ch
Review №99

Had a great experience with Darius (a.k.a. Thomas). He adjusted his schedule to help us with an urgent issue and we really appreciated it. He is a super nice guy and really seems to enjoy what he is doing. He knows what he is doing and fixed us up. I would definitely recommend him to anyone.

Yv
Review №100

Every call Ive made to this company has been answered professionally and immediately in person. They are responsive and provide a reliable service. I have you used this company three times now and can honestly say they are the best!

Information
33 Photos
100 Comments
4.9 Rating
  • Address:2853 Forest Chase Dr, Marietta, GA 30066, United States
  • Site:http://appliancerepair365.com/
  • Phone:+1 404-645-6456
Categories
  • Appliance repair service
Working hours
  • Monday:8am–9pm
  • Tuesday:9am–5am
  • Wednesday:Closed
  • Thursday:8am–9pm
  • Friday:8am–9pm
  • Saturday:8am–9pm
  • Sunday:8am–9pm
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