I LOVE these fellas!! They have done so much work in my home since 1999. I never hesitate to ask for whatever service I need. I always am happy with the job and the response time. The prices are fair. And kudos to their professionalism!!! They took time to mentor the apprentice during my water heater installation today. Go Rick and Craig you were awesome mentors today. You guys are the best!
Sam and Mike did an outstanding job replacing an Expansion Tank and replacing exhaust PVC piping. They were on-time, well-organized, sensitive to social distancing, knowledgeable, and courteous. They were able to diagnose an elusive banging noise that we had been chasing for over a year. We couldnt be more pleased.
I received a very prompt response to my emergency service request and the technician (Sam) was very knowledgeable and very quickly diagnosed the problem. I could not be happier with the service I received.
Clark CochranI contacted Air Right Energy Design for a project that needed to be done in my house. Sam from customer service finally got back to me and said someone would be in contact with me soon. That was June 7, 5 days ago. I guess soon means more than 5 days. I have sent a couple messsages to Sam since saying no one had got back in touch with me yet, and all mesages have been ignored. I have not heard back from him or anyone from this company. Strange how some businesses can ignore and be so non responsive to potential new cuistomers... I guess they do not care about new customers or their reputation.
When replacing our old Hvac system, we got 7 proposals from different companies. Air-Right differentiated itself from the competition in many ways. Their rep was the only one who took time to diagnose issues we had noticed in the house. The rep, Craig Carter, was wonderful to work with. He made an economical recommendation to solve the issue where all other companies/reps just were planning to sell me the new system.Not only did Craig Carter demonstrate Air-Right’s consultative approach, I could tell he genuinely wanted to find a solution for us and I could tell that he has a deep passion for his line of work. On top of all this, Air-Right has the lowest pricing of all the companies we looked at. Thank you, Craig and the extended Air-Right team for such excellent service and customer care!
I have been using Air-Right to service and maintain my home’s HVAC equipment for several years now. Most recently we called in for an AC repair on our 18 year old air conditioner. When I called in to book an appointment, the people in the office were very pleasant and were able to schedule an appointment for the same day. Sam was the technician who came out. He quickly diagnosed the issue and offered us some fairly priced solutions upfront. We decided to have the AC repaired, and Sam worked efficiently and got our AC up and running. He was very neat and didn’t leave a big mess when he was done and now our AC is working great. We will definitely be calling Air-Right for any future AC or furnace repairs.
We just had our semi-annual checkup by Air-Right and I cant say enough about the young man who performed this service. His name was Mike Coling. He not only was kind, patient, and polite but very knowledgeable in every aspect of his work.My husband and I are both in our 80s now and have been one of Air-Rights first customers. This is a wonderful company. They take extremely good care of their customers and pride in their work.Dorothy GumpertCentreville
We have been utilizing Air Right Energy Design for 17+ years for all of our HVAC and plumbing needs. They are extremely responsive, professional, providing excellent, high-quality service, combined with fair pricing and payment plans for large projects. I highly recommend the Air Right Energy Design team for all of your HVAC, electrical and plumbing needs. They have installed a new HVAC system for us, installed toilets, repaired plumbing leaks / issue, replaced our hot water tank and so much more. I trust them to continually do what will help us keep our home in working order. The management team (Rick and Craig) run a fantastic business that practices professionalism at all levels. It is evident by the quality of individuals that work for Air Right (Mike, Sam - the entire crew!) that they take great pride in providing the best possible service!
I am very happy and satisfied with the service provided by Air Right! I was having electrical and plumbing issues and spoke with Rick on the phone explaining everything. Rick and Mike came out the same day to get started. They are very neat, professional, and super helpful when asking questions. I am glad I found a reliable service company - definitely recommend these guys!
Let’s face it... summers in NoVa are hot and humid! One can not afford to go without AC in the summer months. I am so thankful for Air Right. Sam is great! He recently helped us with an issue with our A/C unit. Other companies had come out and diagnosed the wrong issue. We don’t trust anyone other than Air Right with our HVAC. Great follow up and communication throughout the process. Thank you!!!!
Air-Right put in a new HVAC and new air ducts. They did a great job and we have only had positive experiences with them. They are always courteous and are very professional. I would recommend them to everyone.
Top rate service, price, work. OUTSTANDING professionalism and quality of work. Great attitude, work ethic, and willingness to answer any and all questions. On time service, work as promised, and effort to get things right the first time. Could not ask for more. Well done!!!
They are the best! We have been relying on Air-Right Energy Design for at least 10 years and in two different homes for both electric and gas heating, AC, new duct work, whole house dehumidifier installation, plumbing, and electrical services. They are very professional and super conscientious about their work. They offer excellent advice and are willing to listen to concerns. The prices are reasonable too. They are the best!
Great Techs, knowledgeable, good prices on equipment. Arrived on schedule and completed all work as quoted
Called them out due to a burning smell coming from our vents. Mike was at my house in 20 minutes. Ended up replacing the blower motor, then instead of fixing the issue and leaving-Mike investigated the issue. He found I had 3 times more air leaving the vents than returning air circulating through the system and gave us an inexpensive solution to fix this. Our system works better, runs less, and doesnt cost near as much to use. We have all electric heat and in the winters past couldnt keep the house warmer than 65. After Mike helped us identify the issue, I can keep myself and my young kids warm all winter long.
Garys work is top notch. He always works efficiently & gives honest evaluations on the jobs needed. He does not do any work that is not needed & gives the best price for the job required. He is also very pleasant to have around. We will hire him for our next job.
We had a new Lennox heating and air conditioning system put in by Air Right. There pricing was competitive and the installation was outstanding. I can not say enough about the positive experience we had working with them. Starting with the initial estimate to the installation everyone was great.They showed up when they said they would and came with 6 technicians and completed the installation in about 5 hours. My wife was amazed at how well they worked as a team to get the job completed. As far as the work they performed it is first rate. They are prompt in responding to communications. I would definitely recommend them.
Air Right is great for HVAC maintenance agreements as well as emergency situations. They are super knowledgeable, always fair with their pricing and recommended solutions and ever-dependable. Ive had a maintenance agreement in place with them for 16 years and used their team to replace both of my builder-installed AC units and all experiences have been 5 star. As a plus, they are considerate of your home and wear booties over their shoes - you sure cant say that for all companies who work in your home. I am quick to refer Air Right to my friends and family!
Great service, excellent workers. You have an issue they come in the same day, if possible. Any time I have an issue they are the one to call! I 100% recommend them!
The engineer came in to check my water-heater. It took him but a few minutes to discover and resolve the issue. He also went ahead and changed my meter. I asked how much the trip would cost and he said it wouldnt cost anything because they are under contract to service my meter. Very happy with every aspect of their service; from their customer service rep to the professionalism of the engineer.
Needed to have our A/C fixed. I checked out recommendation on our HOA group and found several that recommended Air-Right. I then read the reviews on Google and decided to call them. The lady who answered the phone was helpful and professional and I was astonished when she said they would have someone over within the hour! Mike H arrived promptly, diagnosed the problem, made the repair, asked if I had any questions (which I did, I wanted to know how to set the dampers for appropriate air flow) which he explained and demonstrated. He was professional, knowledgeable, and courteous. I couldnt have asked for a better experience. Plus, the cost was very reasonable. Well definitely contact Air-Right for any future A/C needs. Plus, they also do electrical and plumbing!
Mike came to my house this morning to troubleshoot A/C issues. He was punctual, polite, knowledgeable, and a pleasure to speak with. He diagnosed the problem, gave us options on how to proceed, and had our A/C running in less than an hour, in the rain by the way. Awesome experience; I will recommend Air-Right to anyone. My neighborhood is about 15 years old so everyones units are slowly giving up the ghost. I imagine I will be able to send a lot of work to Air-Right. Thanks! -Chris
Can not say enough positive things about our experience. Above positive really. Refreshing to see folks who take pride in their job come out on a wintery day, and not only do the job correctly, but help educate me to the job as well. Great attention to the small details. Maybe the stuff most folks may not notice, not sure, but did notice and appreciated.Also a huge thanks to the representative we made initial phone contact with. No hard sell, nothing like that at all. A very down to earth (if you will) person. Patient too. How nice to see someone bear with a customer who may not fully understand what is involved in a particular job.A tip of the hat, but more than that really. Thank you.- Greg Phillips
Excellent experience with the service provided by Sam. This was the second time we had him as a tech. On both occasions he provided superior service. He is an extremely pleasant person to deal with. We would use him again and can recommend him with no hesitation.
They are very prompt,professional and very nice people. They are not agreesive in pushing their products but very helpful in answering any questions you might have. We have several neighbors that use Air-Right Energy Design and all are very happy.Our service person Bill D is very good at what he does and extremely pleasant. We now have Sam and we are still happy with the level of service. We have used this company for several years now and havent any plans to change.
These guys are amazing! We recently had to change our HVAC coil that rusted, but we have used these guys for the past 6 years and we are very happy with their work. In the past, we have had them also swap out our water heater. Their knowledgeable about their craft, so easy to talk to, and work fast. They do amazing work and everyone should be using these guys! Im just lucky to have run into them...If I could hire Air Right for everything in my house, I WOULD!
I have had a service agreement with this company over 9 years. Their integrity/honesty is beyond credible. Several times I have expected the worst result of my heating and air system they fixed for minimal charge when they could have taken advantage. Simply put they are great. Mike and the rest of the crew are great.
This is a wonderful company. They have helped us numerous times, quickly, graciously and efficiently! All the employees that have helped us over the years have been knowledgable and explained exactly what is needed for repair. I totally recommend this company.
Totally professional, top quality equipment, reasonable pricing. Technician Sam arrived early in the time window, and completed three separate pieces of work quickly. Best company that I have dealt with for uair conditioning servicing or sump pump replacement.
A few weeks ago I had leaking water in the basement. Initially I thought it was the hot water heater but it turned out to be a pressure valve. Gary was very efficient and thorough in fixing the problem. I felt confident that the work was done expertly and I would definitely recommend Air-Right Energy.I also spoke with Angela in the office and found her to be very friendly and efficient when listening to my call in to the office. Shes an asset to the company as well!
These guys are the best. no nonsense on the quote... no extras... no change orders. the price they quote is the price you pay.the work they do is top notch. they installed complete HVAC replacement with attic furnace and condenser. done in 4 hours. No muss, no fuss.I would recommend them to anybody!
Bill D. from Air-Right gave us the straight story on our aging HVAC components. We got enough of an education in a short period of time to be able to ask the right questions and make a sound decision. We feel we were offered a good price on excellent equipment, and the ultra-professional installation was executed on our schedule. With all the aggressive sales guys out there hell-bent on fleecing homeowners, its refreshing and satisfying to find the real deal in professional service. Bill D. and Air-Right earned our business--and our loyalty.
I was given a time frame and Sam showed up within that time frame. He was very professional and found and fixed the problem quickly. He explained the issue and the cost was very affordable. I will recommend Air-Right to all my neighbors.
I was referred to this company from NOVEC. Angela set-up my appointment and was very helpful. The technicians were prompt, polite and professional. One of the technicians was a trainee and the other technician was a very good mentor. He was patient and thorough in explaining the procedures. I would recommend this company.
Replaced my water heater in minimal time. The best service personnel to perform maintenance in my home...ever! Careful, considerate, respectful, and reasonably priced. This is how service is meant to be.
We were referred to Air-Right by a friend in the neighborhood. Craig was at our house within an hour and diagnosed the issue right away. He also made some suggestions on adjusting the air flow in our HVAC, and within a couple of days we could really feel a difference in our top floor - much cooler. Thanks for the superb service!
Replaced hot water heater. Called in the morning and was able to get appointment same day . Gave me a window of time they would be here, and was on the earlier end of that time. Very friendly and courteous. I will definitely use them again.
Did a great job but I thought their labor rate was a bit high.
Rick and Sam stopped by on a next-day emergency call to repair a leaky air conditioning unit. Coincidentally, I had a plumbing incident they were able to take care in the same visit! Ill definitely be calling Air Right again
Great service, even on the weekend! Very hard worker, knowledgeable, and friendly. After multiple companies (including the one that installed the unit) came to fix the problem unsuccessfully, Sam was able to get it working and then solved the problem permanently. Great communication and easy to work with.
I am a long standing customer and have had Air-right service my HVAC equipment for more than a decade. They respond promptly, are courteous, competent and always are fair in their pricing. I would highly recommend this company. They stand behind their work—period.
I just had a repair job done on my HVAC by another company (Eagles HVAC). I felt like I was getting ripped off, as I found that freon costs
Gary was on time for the appointment. He was knowledgeable. He checked out what every that needed to be checked out and rectified the issue. Very friendly and professional service.
Contacted about a small leak in the top of a water heater they had installed which was still under parts warranty. Service man came out and looked at it and said that it needed to be replaced. Two days later, without hearing back from them, the water heater sprang a massive leak that partly flooded my basement.Called their emergency 24 hour service number and did not get a response.Called another service company that would honor the warranty but was out of hot water for an additional four days before they could arrive to do the work.Would never recommend this company to anyone and will be contacting NOVEC to recommend that they stop referring people to this company.
Service was professional and excellent as always. We have been using Air-Right for four years now and have been completely satisfied with them. We even had to replace our air conditioning unit and the sales team was great, no pressure and offered many options but welcomed us to shop around.
Sam did an excellent job with my system check. Polite and informative. The system was installed about a year ago and I am very pleased with it.
Mike H. showed up on time and was professional and quick about his work. He took the time to explain what he was doing. Diagnosed HVAC system to a bad thermostat. Call lasted about 30 minutes. Would call them again, especially Mike!
For 2 years in a row i have called this company about my frozen AC unit. Each year they sent the same service man Mike to my home who told me 2 years in a row that nothing was wrong and that i needed to keep my thermostat set at 70 and 68 was too cold and i also needed to change my air filter. He also had to use my restroom each time he came. My AC unit is still freezing up so ive decided to call another service provider. This other service provider found problems with my unit...the fuses didnt match breaker i was really low on freon. I do not recommend Air-Right for any repairs. And your service msn needs to relieve himself before arriving at a customers home...this is not a public restroom .
I had a hot water heater leak right before the July 4th Holiday weekend. I reached out to 3 companies for quotes and Air-Right contacted me right away with details. I was impressed with the way they listened to what I was looking for, then worked to find a unit in stock locally that would meet our special needs. We scheduled the installation for the very next day. Best of all, Gary Newton was our Service Specialist that did the installation. He was polite, professional, efficient, and very clean. I had lots of questions, and he had lots of answers. I would recommend Air-Right for any hot water heater needs, plus I plan to use them for HVAC in the future. Great job!!!!!!!!
Craig was very knowledgeable and professional. On his first visit, he detailed out different options we can do to fix the issue, short term, long term, etc. He explained in layman terms and made it very easy for us to see why different options have different costs. It really helped us make an informative decision. On the day of the repair, he singlehandedly carried heavy equipment up and down staircase that was extremely heavy. He fixed the problem and our AC was up and running without any issue. He came promptly on time. He even made sure he cleaned up our floor of any foot prints that he may have accidently left on hardwood floor while carry these equipment. I definitely would use Air Right again. This is our second service with them and we are pleased with the result. I also would definitely put a request for Craig personally as I know I will be ensure of a bright smile, professionalism, and that the job will be done properly. Thanks Craig.
Great service. Gary arrived on time and not only fixed our plumbing problems but also explained the issue and how it was resolved. I would highly recommend Air-Right and Gary for plumbing.
Had a problem with water heater. Was referred to Air-Right by Lowes since we were still under an Extended Protection Plan. Came out same day - problem turned out to be a bad breaker which wasnt covered by the EPP for the water heater. Gary conducted the diagnosis and replaced the breaker promptly in a pleasant and professional manner. Hot water was restored to my home the same day a problem was noticed.
NOVEC recommended. Gary Newton from Air-Right Energy Design arrived within the projected window and replaced the water heater. He was very professional and displayed great plumbing skills in connecting the new water heater to the existing water runs. The new water heater works great and he carted off the old leaker. I highly recommend Gary and Air-Right Energy Design if you have to replace your water heater.
Prompt reliable service! Called one time and they were out the very next day! I have used them in the past to install a new A/C unit... great service
Called Air-Right in the late morning. By the early evening the same day I had a professional (Mike) come to my house. As he open the panel to the AC unit he immediately knew what the problem was. He excused himself went to his truck for the new capacitor and came back installed it and the AC was running. He automatically ran a full diagnostic, and everything was working fine. Thank you Mike and Thanks Air-Right it is going to be a hot weekend!!
Responsive and excellent service and honest estimates. What more could a customerxask for?
Its nice to do business with honest and professional people. Bill has serviced our HVAC systems for many years now. I am pleased to have Air-Right as my permanent solution to my comfort needs.
My basement A/C unit started leaking and I called Air-right for the first time. Gary showed up and he removed the clog and redid the piping. I was completely satisfied with his work, and their price was right.Unlike few other HVAC companies who charged me 300% more, I felt Air-Right was honest and fair. Will definitely call Air-Right again for future repairs.
Gary N. was very polite and professional. He was very knowledgeable about his job and did an excellent job in fixing our problem. I would recommend highly.
13 years and counting. I use Air-Right for installation and HVAC preventive maintenance. Ive shopped around and used other companies before I contracted with Air-Right. Great company; great people.
Water Heater .Excellent 100% . Recommended by NOVEC. Good work. Consider have them replace air conditioner unit
Beware of Sam. A young ignorant air right employee. destroyed my furnace and threatened me with poisonous mold. He tore entire furnace apart and barely could figure out how to reinstall the components. He is after a sale and beware of this guy. been with this company for several years and never had a person try and sell me so much stuff and cause more harm than good. my furnace does not sound the same. I will not be renewing my contract. Stay Away from these people especially Sam.
This morning, I wrote up to a sweltering(81 degrees) house from a broken air conditioner. I did not have a clue on who to call or what to do about it. After the initial shock, I called NOVEC, my utility company emergency number and was told I would receive a call from a service company to assist me. So as I sat in my car with air condition on high. I received a call from Air-Right Energy Design rep, he explained he was on several visits in the NoVA area and what time to expect his arrival. Not only did he show up as stated, he FIXED it within 30 minutes of the visit and educated me on a/c unit and water heater. He restored my faith in contractors! I would use this company for first work on my home concerning HVAC, electrical and plumbing issues. They are (at least) Gary N, very trustworthy, professional and reliable company.
I have ben a customer for the past 5 years and recently needed to replace my AC. From beginning to end there was excellent customer service and the techs were not only timely but extremely courteous. I could not have been more pleased and will certainly recommend Air-Right to friends and family.
On time and very friendly and knowledgeable. Highly recommend.
Very nice and professional. Did a very good job and know what he was doing.
Air-Right is always arrives during time window specified. They are knowledgeable, professional and friendly. I use them for hvac maint.
My wife followed reviews on Yelp to Air-Right Energy. Craig Carter came out and gave us a thorough review based on the issues we described. After an hour or so of looking in our crawl space, attics and rooms, Craig offered up multiple options (low, medium and high price ranges) that would help solve the issues we had. There was no charge for the time he spent and left it up to us on how we wanted to approach the work we wanted done, no pressure and all the information we could use to make an informed decision. That alone made it easy to cancel the other HVAC estimates I had planned. We ended up going back and forth through email with additional questions and requests with Craig, who was nothing short of great (I personally love the prompt email responses since I dont have access to a phone for personal calls during work hours, forcing me to work through email). Finally decided on the option we wanted, Craig was prompt with his crew on the install day and kept my wife in the loop throughout the day on progress and showing her the issues with the old system as it was removed. Suffice to say we love the new system and the re-worked ductwork and I plan to use Air-Right (Craig of course!) again in the future for a re-work of the system at my rental property as well.UPDATE - 2/2017We had the HVAC system in our house replaced several years ago (review above) purchased and installed by Air Right ENERGY. My mother purchased a new house last year down here in Manassas and this past month, I had the Air Right guys install a whole new LENNOX system in her house. Great product from LENNOX and the Air Right is just as top notch! Craig and the guys were just and pro-level as they were 3 years ago!
Bill is a customer-oriented HVAC technician who I have come to trust since using Air-Right Energy Design as my HVAC service provider. In addition to his knowledge, he is consistently up-front with customers, and I relied on his opinions and recommendations when recently replacing my HVAC system.
Had a water heater problem and Air Rights tech was a fantastic expert and fixed the issues in no time!
Great service from plumber!