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Popes Air
9002 Hornbaker Rd, Manassas, VA 20109, United States
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Popes Air

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Ma
Review №1

We had a leaking under the sink.I found them from Google. The service man was friendly and told us to order new faucet and we got one. He postponed the schedule a couple of times and fixed anyway. However we still had the leaking after he is gone. We paid $275 to change the faucet.We called him again to fix however he told us to pay another $300 and I said you just fixed it and my purpose was to stop the leaking however you did not finish the job and offered another $100 and he did not accept.While he was changing faucet he said the pipe is looking good and no need to change it and I agreed. It was about $100 more but since he is the expert I said okay. Anyways asking another $300 for an unfinished job is not a nice thing. If you are fixing something you need to finish it. Not recommended!

Jo
Review №2

They were able to get someone out the day of my issue. We had a power outage for about 12 hours and our HVAC wouldn’t come back on. It is June so hvac crews are all really busy but they got a tech out an fit was the t switch that had issues. Only charged me the service fee.

Ma
Review №3

Been using them for years and never had a complaint or issue. They are always accommodating and techs are knowledgeable and friendly. I also buy the yearly service contract with Popes so they inspect my system twice a year.

ds
Review №4

Daniel was great and fixed our system very quickly. He came out in the middle of the snow storm and was very helpful. Would use Popes again and highly recommend Daniel.

Ji
Review №5

JR Main was polite and professional. He checked out my HVAC System and gave me a clean bill of health. Popes Air installed my system 2 years ago. They have been excellent to work with thru the covid pandemic. I recommend them for your Heating and Cooling system.

Ba
Review №6

My AC stopped working in August, naturally. The quickness in response time and knowledge of the tech - DJ, was amazing. I appreciated the extra time spent by DJ explaining the situation and reminding me of preventative measures I could do to help avoid this sort of situation in the future.

MJ
Review №7

We have used Popes Air for years! Theyre always on time. They have cleaned our ducts often (i need to schedule an appointment for that soon). One tech in particular stands out. D.J. Hole.We specifically ask for him for all service. He has never steered us wrong with a product recommedations and has a stayed until the job is flawless. My parents even have an appointment with him specifically upon my recommendation in December.

Ro
Review №8

Highly recommend Popes Air to anyone looking for honest and committed staff. I called recently about an HVAC issue and they exceeded expectations by providing same day support (within hours really). Ashely on the phone is a pleasure and JR is an experienced serviceman with an unmatched desire to help your system run optimally.

Ka
Review №9

DJ came out and fixed my fathers AC unit. He was kind and professional, even took the time to play with my dog. I appreciate him taking his time to make sure it was fixed. Would definitely have him come back out for any of our HVAC needs.

Ju
Review №10

DJ Hole has done great jobs for my daughter and was spot on in recommending Mike Anderson to replace my water heater. Both fellows are wonderful, kind, responsive, professional, patient, and answered my many questions. I have since recommended Popes to others on Nextdoor who are looking for HVAC and plumbing services.

Re
Review №11

DJ Hole is very professional and does great work. He is very knowledgeable about the work he is performing. Would deffintly recommend him.

Ba
Review №12

I was referred to Pope’s air from a neighbor of mine and I have to say WOW! I am in the process of buying a new home and the home inspection found issues with the system on the house I was buying. I reached out to schedule an appointment and from the very first call, all the way through the actual inspection and resolution of issues I was faced with, I was extremely impressed with their customer first mentality! I never felt like I was being taking advantage of, in fact I learned so much a long the way. I will have a long lasting relationship with this company and highly recommend them! They are top notch!!!! Thank you Pope’s Air for being awesome to work with!

CJ
Review №13

D.J. Was great. Calm and collected and assisted with getting my A/C back on and took time to take care of us.

Ma
Review №14

DJ what’s the technicians name that went to my house was very professional courteous and seemed very experienced in HVAC. Dj the technician was able to diagnose fix my problem and give my family heat. He Seemed very honest and professional the entire visit. I will recommend this company to all my friends and family because of DJ

re
Review №15

DJ did an amazing job with our AC repair. Great work and a quick response time.

Ro
Review №16

Gordon did an excellent job at our recent system inspection. He was able to quickly identify an issue with the cooling system in our new house (that the home inspector missed!) and resolve it on the spot. He also made some great recommendations for ensuring our system will work for us for years to come.

Ja
Review №17

Wonderful experience in a stressful situation. DJ was honest, on time and very professional! Will request him in the future.

Jo
Review №18

DJ came out to fix my mini split system that wasnt working properly. He showed up on time and had me up and running in no time. DJ knows his job inside and out and I have no doubt who im calling if I have a heating or cooling problem!

Co
Review №19

Fabian was excellent with replacing our hot water heater. He called ahead, was very punctual, friendly, and knowledgeable. He drove to pick up a tank for us so that we could have it replaced the same afternoon. The price was fair and we’re very pleased with the service! I felt like we were in good hands.

Sa
Review №20

Tech was DJ and he came and took care of the issue I was having promptly and have had No other issues!!

pi
Review №21

D. J. installed my new heat and air system and it works excellent, thank you D.J. and Popes air

St
Review №22

I had a complex repair situation with a Trane residential a/c system. The problem appears to be Tranes fault, and is currently the subject of a recall. Because of the complexity, it did take Popes a little bit of time to determine the correct course of action and make a repair. However, once Popes understood the situation, they made the repair quickly.

Jo
Review №23

Popes Air has done an amazing job replacing my hot water heater, toilets, faucets, and AC unit. They are very knowledgeable and friendly. I would highly recommend them for any Plumbing or AC needs!

M
Review №24

The first time I had Pope service my HVAC they caused a water leak that damaged the drywall in my basement. Sure they fix it after arguing who was responsible. Recently I had them over as part of the preventative maintenance and the tech DJ was barely here 10 minutes and not. 20 minutes after he left my whole system goes out. Apparently a wire touched metal and blew a fuse in my unit. Why the hell do I pay for preventative maintenance only to have the technician screw things up.

La
Review №25

Ive used Popes Air for a few years now and they have always done an excellent job. Nice people with great service and fair prices. I Highly recommend them!

St
Review №26

From start to finish, they did an awesome job fixing my heater problem. Chanel - the office rep who took my call did an excellent job explaining pricing and what to expect in detail. Henry -the tech did an awesome job diagnosing and explaining the problems he found. It has been about two weeks since he fixed it and I am happy to report everything is working as it should. And I happily signed up for their yearly contract to boot.

An
Review №27

AC unit went out during the summer; of course, Pope installed the unit previously, (HVAC duct tape instead of proper seals) wont go into that issue. I purchased an extended warranty; it made sense at the time. AC motor and capacitor failed three seasons later.Upon the May initial contact, everyone was cordial and friendly. After my follow up, based on no status by the end of June, I called, an update of no available motor was available (understandable regarding COVID-19). I scheduled an appointment with the option of paying more for a general motor for the AC also, the installation of the filter tray that was not installed previously by Popes air (I had to pay for this). Popes definition of install, cut side of ductwork and nail 12 sheet metal into the subfloor, after contacting Popes Air regarding this discounted work, the service agent instructed the original estimate technician would be in contact with me, clarify the differences of filter racks.Moral of this interaction, If you can measure, have subpar mechanical skills, modest set of tools, and require long-lasting quality work, select only work that you are incapable of doing yourself.

La
Review №28

We have been customers of Pope’s Air for almost 20 years. They Have always been helpful and responsive with great advice and service. JR was out recently and fixed our unit which turned out to be a quick fix due to the extremely hot weather in July. He is always very informative and pleasant. We are lucky to have Pope’s take such good care of our HVAC.

sh
Review №29

We hired Popes Air to fix our heat and they sent JR who was very professional. He did a fantastic job and figured out the problem quickly which was very helpful and kept the cost down. We have a very old system and there were no pressure sales tactics. JR was very upfront and honest with everything that was required to get our heat running properly. We were very pleased with JR and will hire Popes Air for any future heating and cooling issues.

Da
Review №30

Have been using these guys for a long time.

Da
Review №31

Our dealings with Popes has been the most positive experience weve had in our 25+ years in VA. They did what they said they would do, when they said they would do it, at a fair price. Tim provided an estimate to replace 2 systems & a hot water heater. He explained everything in laymans terms. On install day they sent a 6-man team, plus Tim came for the first couple of hours to make sure that everything got off to a good start. Every person introduced themselves as they entered our home and explained what they would be working on. Marcus was the team lead (such a hard worker!) and Bill, Mike, Paul, Abdier & Joe all worked hard to complete the work more quickly than I anticipated. They took great care to make sure they left our home exactly as they found it. Everything continues to work perfectly. I honestly cannot say enough good things about this company. Best experience ever. Highly recommended!!

çø
Review №32

I have had both my house and rental property serviced/repaired by Jr Main and he is wonderful! He came out and was excellent with explaining everything in regards to the repairs that were needed. He served with the highest degree of professionalism, and he had a very high level of expertise from his many years of experience. He has always taken good care of us. We are truly blessed!

Yu
Review №33

We have use Popes air for a few years now. We get the same technician and we like him. Danny is an honest guy and knows exactly what hes doing. Great customer service. We will continue using their service for many more years.

El
Review №34

This is an update from my original review from 2 years ago. Last year (2017) JR from Popes air recommended a new heat pump system for our home. We had it installed in December 2017. A year later (October 2018), JR came to check our system and it is working very well. I also want to note that we have noticed a decrease in an electric bill since this new system was installed which we are very happy about. We will continue to purchase the yearly maintenance contract and know that we will get consistently excellent customer service.Once again Popes Air has provided excellent service. Bill and Joe came out on time this morning to repair and replace broken dampers on our furnace. They completed the work in a timely manner, explained the repair, showed me the work that was done and left the area clean. They were polite and very professional. Looking forward to a cooler upstairs just in time for the 100 degree weather coming our way!!!!

As
Review №35

JR. from Pope’s Heating and Air is the excellent !!. He has serviced my system for the last two years. He is very detailed, reliable and keeps my heating and air condition system in the best condition. He is the only one I ask for regularly when calling for service. I know when he is finished it will be a job well done. It is JR s work ethic why I maintain my loyalty to Popes Air as a customer. Diane A Osborne

Se
Review №36

Bill and Alex installed a new unit for me. They both were excellent and very courteous. Bill was engaging and answered all questions I had about my new install; he even put my dog at ease with them being there. I would hire them again. The professionalism and expertise made it all worth the while.

Mi
Review №37

Outstanding Company!!! Ive been a customer of Popes Air for about 15 years. I purchased a unit along with a dehumidifier and humidifier 10 years ago. Im on a yearly maintenance plan thats very reasonable where they come out in the spring and fall. Always very professional and I never have any problems. The technician (JR) I had today was very professional, pleasant, and answered all the questions I had for him. Thanks for another great service experience.

er
Review №38

My unit is way past its expiration date. Of course money and timing dont always allow for replacement of expensive items. Ive had JR as my technician on 2 different occasions since having started a maintenance agreement with Popes Air, once for repairs and once for maintenance. Not only was JR courteous and extremely helpful he had our unit back in business as soon as possible. Its bad enough having a problem, BUT knowing youre in good hands with good people and a good company makes ALL the difference. Thank you JR and Thank you Popes Air. Keep on keeping my unit to carry on....

Br
Review №39

Excellent service! If you are looking for a HVAC Company, I would highly recommend them. I have been using Popes Air for almost three years for my summer and winter maintenance. Their staff is always polite and professional. Their prices are good. I place a lot of value on having the same technician for each visit, which in my case is J.R., who is very knowledgeable, thorough and always explains everything to my satisfaction.

Pa
Review №40

I have been a customer of Popes Air for more than 3 years and have always been very happy with the service. The techs are pleasant and highly knowledgeable, as well as always happy to answer questions. Plus, they are priced competitively. I highly recommend this company.

Pa
Review №41

I love this company. I purchased a new system from them in 2015 and have had no problems and love there personnel that they send to my home for service. Today JR came to my home and performed my yearly check did an excellent job. I dealt directly with the owners of the company when I originally purchased the unit and they were all great.

Ma
Review №42

My heat went out during the last cold spell. I called several companies and Popes Air was by far the most professional and best priced company. They did a great job installing a new heat pump. I was very happy with there service.

We
Review №43

Danny was fantastic. He was very knowledgeable of the various systems and made it a point to tell me what needed to be done now and what can wait a season. I am a new father as a result I am budget conscious. It is nice to have someone that is trust worthy keeping my family safe and comfortable.

An
Review №44

Hats off to Popes for providing us with quality service with highly qualified, trained, and skilled service technicians! JR Main is definitely one of their many professionals who has provided us with respectable, reliable, quality service on our Heating and Air Conditioning System. Thank you for the prompt, courteous, and most importantly accurate diagnosis and cost-effective service.

Ja
Review №45

We again had a great visit from Popes Air and Heating. We have been using their service for 13 years, and appreciate their professional work ethic. We had JR Main, as our service provider today, and he is a pleasure to have in our home. We certainly know that if we have a problem, they will be ready to help us!!

Ry
Review №46

The gentleman I worked with, Patrick, was great. My wife dealt with a different guy, and he was terrible. Showed up late, didn’t listen to her concerns. It took 3 visits to fix a problem that should’ve been done the first day. Bad troubleshooting. I’d go somewhere else if you want quality work, and it being done quickly.

Ji
Review №47

Excellent Service. Right from the first phone call to the tech knocking on the door, Top Notch. Excellent customer service. I had contract with another company, but wanted a second opinion. Popes came in and diagnosed the REAL problem and fixed properly. They then proceeded to check out my entire system. More than my previous company had ever done. Popes Air is now my service provider and I will recommend to EVERYONE! From our experiences in the last 15 years, They are the best there is!

Ch
Review №48

Thank you Popes Air for the timely consultation and installation of our new HVAC system. Our sales rep Tim was very thorough in our discussion to ensure that we purchased the correct system for our home. Jay and Abdul were friendly, informative, and timely with their installation and teaching about our system. Jay went above and beyond to fashion dampers in a challenging duct setup. We are very appreciative of Popes Air and would highly recommend their services!

Jo
Review №49

No doubt there are many HVAC companies around this (22192) area, and Im sure many of them are very good. Popes Air is exceptional. I have been a customer for 14 years and they just get better with age. When they arrived yesterday to install a water heater, I realized I ordered the wrong model. The mistake was 100% on me. Without a hesitation, and with no inconvenience to me, they returned the unit, exchanged it for the correct one, came back and Mark and Richard flawlessly installed it. Steve, parts manager, could not have been more forgiving, helpful, and considerate. I have never been disappointed with their service and professionalism in the past, I have no expectation I will be in the future.

DR
Review №50

We have an annual maintenance contract with Popes Air and they keep our system in perfect working order. I will never use any other HVAC system.

Wi
Review №51

I have been a customer of Popes Air for 8+ years, and have nothing but positive things to say about them. Their technicians, including JR who just did the fall maintenance on my system, are always professional, knowledgeable, timely, friendly, and reasonably priced. I would highly recommend their services to anyone.

Ci
Review №52

My machine is installed probably 2-3 years ago. Right after installation, I can hear the unit was very loud. The person who installed it said it was normal, because outside was very hot. So I trusted his words, but it keeps making the noise... never been quiet.. I mentioned this to the annual check up guy, he did not check the issue either, just fudged the issue. I did not think much, until I went to my friends house who I recommend popes air to him, his machine is running very quiet... I am very disappointed... it means the guy who installed my machine did not install it well, or my machine has some problem.

M
Review №53

I would highly recommend this company! When I initially called, the dispatcher Shanale was very professional and polite. She was able to address all of my questions. This assured me that I was choosing the best company for my HVAC needs. Popes Air is the way to go!

Ca
Review №54

J.R. form Pope’s Heating and Air is the best. He has service my system for the last two year. He is honest, reliable and keeps my system in top condition. He is the only one I ask for when calling for service. I know when he is finished it will be a job well done.

Ta
Review №55

I have had the most positive experiences with Popes Air. They have replaced two of my AC units and a humidifier. They are super responsive, professional, and just good people. Shout out to JR Main - he rocks!

Ev
Review №56

We have used Popes now twice, each time for a heating failure during winter. Both times, Popes came out the same day when other companies could not. JR was our technician on both occasions and we could not have been more pleased with his professionalism and quality service. He was thorough, quick and helpful. We will definitely recommend this company and particularly JR to anyone who needs HVAC service.

Ca
Review №57

We have had Popes Air for quite awhile. We like the small town attitude of its service people. I have had JR for a few times, and would be disappointed if he didnt come. He is friendly and very competent. I do recommend Popes Air to everyone who asks me about a heating and air-conditioning company.

Th
Review №58

I have used Popes for years. The service is great! The technicians are knowledgeable and consistent. I have gotten JR several times which is nice because you get to know them.

Ja
Review №59

They have an excellent team Shanale was very helpful with answering all our questions and was able to get my husband in asap. I would recommend them to anyone even myself if i ever need service. POPE Air is the way to go.

si
Review №60

Absolutely, these are the Good Guys! All trust & no worries. Relax & save your time, money & worries — just use Popes Air. They have saved me & my old systems too many times to count with speedy, trustworthy + courteous service every time

Pa
Review №61

They are an honest company that does great work. The technician Jay installed my new AC unit and did a great job. There is no other company that I would call.

Th
Review №62

We just had JR out to do our fall maintenance. He was very professional and knowledgeable he answered our questions and addressed all of our concerns. I will only use Pope’s Air and JR to service our heating and air conditioning issues from now on.

Da
Review №63

These guys were the best. I would highly recommend them! Very professional and did an awesome job!!

Ca
Review №64

Professional and EfficientWe sincerely recommend Pope air as a top quality company that provides an excellent service at competitive prices. They sent out JR out he was amazing very helpful and explained everything in detail on what was wrong with my system, he was extremely polite and Professional . got my system back up and running in no time, from now on Im going to make sure I request JR to come out and work on my heat and ac system .. Thank you so much for all your help .I will always recommend popes air.

Ma
Review №65

Reliable service and equipment every time. JR was great. He was punctual, professional, and did efficient work on our AC unit. Highly recommend Popes Air!

Ju
Review №66

I had a bad day. My AC was not working. I could only image the worst with expensive repairs. Until Popes Air showed up. The technician (Paul) was the best. He made me feel comfortable and secure with the repairs he did. I was so happy that Popes Air was able to help me. There is no other company that I would call.

Ca
Review №67

Pope Heating and Air Conditioning is a well managed, extremely professional and highly capable HVAC company and I highly recomend! I had a complex issue that needed a well thought out solution for an 50 year old home purchased two years ago. John brilliantly designed a solution, re-did duct work and introduced zones, and added returns into a 4 story town house in Old Town Alexandria. They have also worked on my split ductless system with great proficiency.Terry, the manager/technician is very knowledgable and clearly cares about his work product.They provide my semi-annual maintenance and I am extremely satisfied with their work. Highly recommend.

Sh
Review №68

We had a complete system replacement in Spring 2015 and after interviewing with 6 other companies decided to use Popes Air for the biggest bang for the buck. Installation was smooth and professional. After start up we had a few issues and their service was excellent. Problems were identified and resolved and they kept me advised as to what was going on. JR has been here a few times to address initial problems and follow up system inspections. He and the other service technicians are very knowledgeable about my very computer oriented system. I have a service contract with Popes Air and plan to continue using them exclusively for the foreseeable future. I even hired them to replace my hot water heater. I highly recommend them.

P.
Review №69

We recently had JR, a Senior Tech come to repair our AC. He was extremely knowledgeable, and efficient. He quickly found the root of the problems, and had the AC cooling in short order.

Ka
Review №70

Very happy with Popes Air Conditioning and Heating Service! Ive been using them for 6+ years after receiving an excellent recommendation from a neighbor. JR Main is my go-to guy, cant say enough good things about him. On one of the coldest days of the year, one of my two old heat pumps quit. JR came out within a few hours of my phone call, diagnosed the problem (a ruptured condenser gas line) then installed a new replacement unit the next morning. The install was done quickly and painlessly with no fuss and no mess. JRs team arrived on time, were very courteous and took care of business immediately...and for a reasonable price. JR also takes care of the maintenance on my HVAC units (I have an annual contract). He is reliable and highly skilled. Would definitely recommend JR Main and Popes Air, to my friends and family.

Ju
Review №71

Popes Air to the rescue! In late January my furnace stopped working. The weather was horrible outside, nothing but snow and ice. The technician Paul still made it to my house. He repaired my furnace and restored my heat. I am very thankful to Popes Air.

Ch
Review №72

I highly recommend Popes Air. They are kind, careful and courteous. We are part of the Popes Air Discount Club and love it. Also, J.R. is the Best!

Ka
Review №73

We replaced our entire HVAC system with JR from popes in 2010. JR is the reason we are loyal popes customers. He is great - honest, reliable, always on time and courteous. Thanks JR!

Ti
Review №74

I just wanted say how pleased I was with the service I received from a very lovely dispatcher Shanale . She was was very polite and showed such genuine concern with making use my issue was handled in a timely manner. THANK YOU SO MUCH SHANALE !!! YOU ARE BY FAR THE BEST !!!!

K
Review №75

Just got a new AC & furnace and the guys did a great job. Everyone was super friendly and they left the place cleaner than when they got here.

Wi
Review №76

Whst a great experience! Highly recommended. JR was on time, polite, and most importantly, spot on with his diagnosis of my AC system problem. While I knew that my problem could be significant, JR was clear about what the problem was, and honest about what he thought was required to repair my issue. I felt confident understanding my systems problem because of JRs explanation. It was wonderful having somebody with such experience explain the problem, the suggested remedy, and cost.I couldnt be happier with the service provided. They were collectively responsive, clean, and knowledgeable.If I could give 6 stars I would. I look forward to using Pope again. Jon well done JR, Terry, and crew!

Eg
Review №77

The absolute best customer service. This business truly understands what it means to meet their customer needs at all costs. Highly recommended!

Wi
Review №78

Popes Air sent JR Main to service my heating system today. I received excellent service from a very nice and very competent technician. I will continue to call Popes Air for service and I will request JR Main be the technician to provide the service

Ma
Review №79

This place is a scam and rip off. They came to our house with a perfectly working system for an annual check up. Our a/c system was working perfectly and then one week later our a/c was broken and needed a 1000$ repair. Fast forward one month and now we need a WHOLE NEW 7000$ system!!?!?! Very crooked, shady, company scamming families for profit. I will shout it from the rooftops do not Work with Popes Air.

Je
Review №80

Popes air is great to work with. My entire family and business work with them. They are highly knowledgable, timely, professional and fairly priced.

Ba
Review №81

Great guys! Honestly, really came through! I called, had an issue, and someone called me back with in minutes. Said they would be there in less than an hour. Showed up in 25 mins. Fixed my issue and all is working great! Thank you Popes Air, you helped me in a pinch, and it went a long way!!

Ni
Review №82

JR came out serviced our unit. Very polite and professional!!

Sa
Review №83

I just had the most positive experience with the HVAC company, Popes Air. The Tech, Jay, was just a pleasure to deal with. He was very professional, polite, and honest. I will only recommend this HVAC company because of how efficient he was.

Ha
Review №84

J.R. came to my residence and provided great service. He as very knowledgeable and answered all of my questions, I give them him highest of ratings!

Am
Review №85

My AC unit stopped working on a hot day. I called one of the other companies that came over and told me that I need to replace the compressor/outside unit and was going to cost $3000. I was shopping around for the unit & called Popes Air. John (manager) came out to sell me the unit. He started looking at my current unit and told me that I didnt need to replace but rather was a very small & fixable solution. He fixed it and since has been working fine. He couldve charged me $3000 but instead felt that honesty & integrity will go a long way. Needless to say, I was upset with the other company, but happy that I was able to find Popes service. I have highly referred him to all of my family & friends!!!

Ro
Review №86

Solid Service, I live in NYC and needed a local vendor in VA that I could trust. Popes Air installed systems in a gut renovation in 2010 and still going string. Mike and Angela are top notch.

Je
Review №87

That they ate the most support you could ask for

We
Review №88

Thank you to J.R and the Popes Air staff for their efforts in mitigating my furnace issue, and accommodating a quick turnaround with scheduling/repair.

Jo
Review №89

Every time I need HVAC service for my business, Popes is the best choice by a landslide. Their technicians are super knowledgeable, helpful, and dont try to upsell you on things you dont need. Having dealt with dozens of HVAC techs in my life, Popes is easily the best out there. Competitively priced as well.

Ju
Review №90

Highly recommend Popes Air.JR arrived on time and answered all my questions.Great service .

Ke
Review №91

Jay and Abdeerahim did an incredible installing my new Trane system. They were both very polite and professional.

Pa
Review №92

3/4/14 Winter storm. My tenants called me to say the heat went out at the house and the system did not respond to the thermostat. I called several companies and Popes Air was the first to call back. Their service Mgr walked me through a few things and made sure that my tenants were told to keep the faucets dripping till the service tech arrived to prevent any pipes from freezing. My service tech was JR. I am writing this because I am so thankful for honest people in this world! JR told me that the tenant had not changed the filter in such a liong time that the system could not keep up with the demand . As it turns out all I needed was a clean filter and to adjust the dampers to allow more air to the first floor. All of this was covered in their one price diagnostic fee. I was so impressed with his honesty that I went with a service agreement so they will come by to check on things twice per year.

Al
Review №93

Our AC broke in the middle of the day in 102deg weather and, even though we werent scheduled for that day, someone came by at 8:30 that night and fixed our problem! It was absolutely stellar service and i would recommend Popes Air to anyone!

Re
Review №94

Best HVAC company - Popes Air - ask for J.R.Back in 2008 when we needed to replace our townhomes 1976 heat pump system, I did lots of research and obtained multiple estimates to replace the old system.I met Terry at the Popes booth at a Dulles Expo Home show. Not only were they the lowest price by a couple of thousand dollars (available rebates), but they also were the only ones to find a way to install the new system without ripping up our adjoining room ceiling. In addition, Terry was extremely knowledgeable and happy to share important homeowner info that was all new to me, since no one previously had bothered to educate.I have referred a number of neighbors and friends to Popes Air and they are delighted and happy as well.We all love J.R. to do our seasonal checkups and service our units.You cant beat his decades of professional experience and relaxed friendly personality ~ keeping our HVAC equipment running well to keep us toasty warm in the winter and comfortably cool in the summer.

To
Review №95

We recently replaced 2 Trane heat pumps at our home that had lasted 17 years. After gettingbids from several HVAC companies in the Manassas area, we chose Pope Air to install 2 TraneXL16i heat pumps, 2 air handlers, and 2 new thermostats. Popes price was very competitivewith the other 4 proposals we received. I had first called Pope Air for their proposal on aMonday morning, and less than 2 hours later, the sales person from Pope was at our hometaking measurements, answering all my questions, and handing me a detailed proposal with afixed price. We decided to go with Pope Air on Wednesday, and by Friday of the same week,there were about 8 technicians at our home installing both systems. The technicians werefriendly, competent, and more than willing to answer any questions about the installation andnew systems. This crew had both systems completely installed by the end of the day. I wasimpressed with this companys determination to ensure that I was completely satisfied beforemaking the final payment. I also like the idea of doing business with a smaller, local family-owned HVAC company instead of one of the larger companies that provided proposals.

Ro
Review №96

These guys are very responsive and keep my AC running.

pa
Review №97

Fair and honest company,,,highly recommend!!

Information
11 Photos
97 Comments
4.7 Rating
  • Address:9002 Hornbaker Rd, Manassas, VA 20109, United States
  • Site:http://popesair.com/
  • Phone:+1 703-551-0507
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Heating contractor
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
Highlights
  • Women-led:Yes
Offerings
  • Repair services:Yes
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