Currently renting a home. Had to have Don from Dave Jones come out and take a look. We are also experiencing some unseasonably warm weather in late September. I was also heavily pregnant and not wanting to sweat through the night. Thankfully we had a quick response to help our family out.

Don was excellent. I always appreciate the people that come. You can tell they are customer focused. I appreciate their focus on teaching us how to most efficiently use our furnace as well. Highly recommend this company!

Took the time to explain the appropriate MERV filters for us and informed about the possibility of humidifier for our new piano. Worked efficiently and was careful about COVID. A nice fellow

Finishing my basement and contracted them for plumbing (roughing in) basement bathroom. Jodie Wilson was fantastic. I can not say enough positive things about his work, attitude, quality and knowledge. As Im going to start finishing neighbors basements as well I will sub contract Dave Jones and request Jodie every time.

Dave Jones did HVAC installation in my home. Over the next two years, we needed two services. In both times, the issues were resolved. Were happy with the service department.

I use DJ Inc. extensively at work and also use them personally for HVAC. In all circumstances, I have found them to be professional and reliable. Don, the tech that completed the AC maintenance this week at my home was very helpful, and went out of his way to look at a few factors relating to our AC unit. DJ is an outstanding and well-run local company...keep up the good work!

On time Service. Technician knew exactly what the problem was. Has to order a part. Will return to finish the work once part comes in. Highly recommend Dave Jones, Inc.

Jack installed two smart thermostats for me today, and did a fantastic job! Very professional, personable, and helpful! Highly recommend! A+

Quick response time, in and out in less than 15 minutes. Great customer service, I was impressed given how busy they are.

Scott was our service provider, he was professional, congenial, knowledgeable and helpful. He asked about foot coverings and had his mask on upon entry. He helped us problem solve around another plumbing issue.His communications skill and customer service skills, top notch. Thank you Scott and Dave Jones.

A Dave Jones employee driving a marked Dave Jones Ford escape (vehicle#209) blindly blew into a four way intersection at the bottom of commerce park drive in Fitchburg this morning at around 9:35, nearly t-boning my vehicle. After nearly causing an accident they proceeded to drive aggressively up McKee Rd. I understand everyone has bad days, but this is no way to represent your company.

As usual, our Dave Jones technician was on time, courteous, professional, and completed the work requested. Its so nice work with a company you can depend on! Weve been very happy with their heating, AC, and plumbing services for 10 years and running.

Technician Don arrived on time and was able to identify, explain and fix the issue on site. I appreciated the way he took the time to explain the problem and offer advice on the equipment (life expectancy, replacement process, etc).

Bob and Matt are awesome thank you for such great service and care

Prompt, professional, timely service to diagnose an issue with our residential AC. We have had Dave Jones, Inc. out a couple times over the past couple years and have been so pleased with their service and repairs! A pleasure to work with.

Had a great experience with Dave Jones Plumbing. Shower flow and temperature would change in one shower while showering. They came out and investigated the situation. A valve needed to be replaced in the shower handle. The plumber/technician was very courteous, knowledgeable and explained everything in terms I could understand. He was terrific! I highly recommend Dave Jones for any of your plumbing or HVAC needs.

Very pleased with both the furnace installation, in late December, and the water softener installation, done in February. The work was all done in very professional yet friendly manners and the technicians went over and above in both cases. It’s wonderful to have a dependable and knowledgeable company doing work for you which gives you wonderful peace of mind!

I called to have someone come out and look at my AC. I was told since they came out last year, they would only replace, without even seeing what was wrong. Another company, small part and it was fixed in 15 mins. Very disappointed

They replaced our kitchen faucet within 2 hours of our call. Fast, efficient, professional, friendly, and reasonably priced. We’ll definitely call them again when we need plumbing service.

Outstanding service, as usual. The technician patiently explained what work he needed to do and why. He also explained how I can use my heating system more efficiently. And he cleaned up the area he worked in. My furnace will now keep my home warmer because I more clearly understand how to use it.

The plumber was very knowledgeable, efficient and friendly. He also shared the reasoning behind doing it a certain way. He answered all my questions and was timely and professional.

Everyone at Dave Jones is excellent to deal with. They are the best.

We used Dave Jones plumbing to install a kitchen sink, faucet and garbage disposal. Bob was our service man and he was great. Bob was very friendly and cleaned up after he was done. Most important there are no leaks. Great job! We will use Dave Jones again.

Installed a gas line for my gas fire place. Excellent communication, followed through, and gave instructions on how to use. I Will return with all my needed work or home improvements. They great from start to finish.

This company has serviced our home for more than 20 years, including installing a new furnace, air, and UV blubs. They have excellent service all around and in every. I give them nothing but pluses in every way!

Excellent service, as always. On time; got the work done; professional.

Dave Jones is the best possible business to help you regarding not only HVAC and air conditioning, but an array of other helpful service areas.Pick Dave Jones, Inc. if you want to be treated fairly, find out as much as possible about your options, and have your investment in your home or business pay off through the years to come.Since 2010, they have helped us protect and maintain our home, and Dave Jones employees are always professional, knowledgeable, friendly, trustworthy, and prompt. They are the company who initially installed and then serviced our furnace, water heater, and air conditioner.Whats more, when you have such a great company to rely on, you can relax and start thinking about the future. Maybe you find yourself daydreaming about having a higher volume of hot water readily available for baths, an upstairs hot water tap, a coffee area or minibar in the home, or appliances and systems to support an addition to your residence someday. We feel confident that Dave Jones could handle any installation or repair like that. In fact, it was their consistent skill and encouraging, can-do attitude that inspired us to look further into other services they offer, and what would be helpful to add to our home. We recently had them install our water softening unit, as well as an upgraded double kitchen sink and garbage disposal; everything went perfectly. Over the years, through their wise advice, careful upkeep, and helpful maintenance reminders, they have added tremendous value to our home!The company employees all make sure I understand my options and give helpful pricing and feature details so I can make an informed choice. They give timelines for forecasted services and suggested options, so you know whether something is a top priority or something to consider for the future, and they never pressure you into anything!The Dave Jones technician who assisted us today, Erik, is so smart, hardworking, and intuitive about how to make everything operate perfectly. His knowledge is impressive. Erik and the other technicians all take care to arrive on time, politely announce their arrival, wear protective foot coverings while inside, work efficiently, listen well, and confidently answer any questions.I cant say enough about how much we appreciate and trust Dave Jones. We highly recommend them to all of our friends, especially new homeowners.

Replaced my water heater. I did not report as an emergency, but they still were out here within 3 hours of them reopening after a 4 day holiday weekend to attempt repair of the old unit. I had been without hot water for days at this point. When it was not able to be repaired they were able to get a new one installed w/I 24 hours.Professional, courteous and reasonably priced!Thank you.

I called Dave Jones because I had a water heater issue, they had been out to fix a similar issue 6 months prior. Not only did I receive same day and timely service, but Bob the tech was friendly, polite, and extremely knowledgeable.Bob fixed my issue in no time and not once did he make me feel like he was in a hurry or had other places to go. He took his time educating me and offering recommendations on using a water softener. Bob also gave me pricing on a new water heater should I choose to replace it the next time.The entire trip was covered by a warranty they stood by on there initial trip 6 months earlier. Thank you Bob & Dave Jones for an outstanding customer relationship and experience.

Great experience and very professional. Right on time and solved our plumbing issue very quickly and efficiently! Great job Dave Jones!!

I was able to get an appointment the next day and took out my garage disposal and put a new one in quickly and they were very professional

Bob repaired our washing machine hammer assessors in a matter of minutes. Very helpful and professional. Thank you!

We had Dave Jones install a humidifier on our furnace. At the same time they pointed out a few things our builder failed to finish. We’ve used DJ over the years and they’ve always done a great job!

Heating & AC inspection by Dave Jones in Madison Erik did a professional job. He was friendly & communicated well!

The staff was very helpful, would definitely recommend!!!!

They did a great job not only replacing my 18-year old water heater, but they also checked on my furnace as well. Very safe with masks and professional throughout.

I was able to conveniently schedule a visit to our home on a short notice because our geothermal furnace stopped working. Erik replaced a broken capacitor quickly and answered a lot of questions that I had regarding our system. I’ll call them again in the future for help if needed.

Good guy to work with. Friendly, courteous, quick.

Replaced garbage disposal-fast and professional service. Will definitely call again.

On time and fair price. Cant ask for much more.

Pete Litchfield is our plumber and you could not ask for a kinder, more professional person. He is always on time and keeps us up to date on our schedule for that day. Thank you.

Great service! We called in the AM to replace our water heater and they got it replaced within the same day. Great value.

I had issues with consistent water heat in my upstairs bathtub Jodie figured out the issue in 10 minutes replaced the control valve and all was good.

AC wasn’t working on couple 80° Days with a 5 month old in the house. Don with Dave Jones squeezed us in his schedule and got the problem fixed with a 20 min visit. Thanks 😊

Prompt scheduling and excellent communication. Service people are friendly and thorough. We have used Dave Jones for electrical, HVAC and plumbing.

Did not expect bill to be so high. Two metal shut off valves replaced under sink were $50.00 each? Trip charge was 79.00 which was fair. I thought total bill would be around 150.00. He spent 15 minutes changing out two of them.I would have googled how to do it at this price, but then again, have no time to do it. They even arrived early which was great.They are always courteous, but better estimate of price would of been appreciated.

I decided to use Dave Jone’s based on my previous experience with them . We had them come out and do some emergency plumbing in our kitchen last year. I was not present when the work took place, my husband was quite satisfied on how pleasant and professional they where and quickly they where done job. I recently had a faucet in our bathroom that needed to be replaced. The professionalism between all that I spoke with and experienced in my home was amazing 😉. My husband has since passed and I had to do this on my own, but they treated me with kindness and compassion.. I will always use and recommend them for and job . Thank you for being kind and compassionate during these difficult times .

Working on a plumbing repair, they were quick, courteous, and friendly. Would definitely use again!

Technician was great. Knowledgeable and friendly. Looked at all of the parts incorporated with our issue and replaced two additional non-working parts that were still under warranty while he was already here. Helpful with questions and options to additional questions we had regarding our home.

Technician was very helpful.

Always professional and precise.

Treavor was very professional and helpful to us as new homeowners. Explained how the heating system works.Very satisfied.

Very punctual and professional. All work done to completion in reasonable time and cost. I will call again.

Bob was very professional and pleasant. He fixed our kitchen sink issue very quickly. Thank you!

Very fast service! Fair price for a new water heater and Bob was very professional. Thank you!

Dave Jones installed our new Hellenbrand water softener. Very professional and explained how everything works.

Easy to get service, and quick to schedule. I really appreciate the ability to fill out a form so I dont have to recite appliance model and serial numbers over the phone.They were able to replace the part under warranty (a pleasant surprise!), and the labor and service charges were fair.Adrian was professional and quick, and did an excellent job.

Came into my home, illegally took photos that werent of what they were fixing. Ended up telling me I had to get a whole new heater when I actually didnt. I fixed it myself for free in less than 10 mins

Adrian and Andrew were so professional. Ive been so pleased with all of the work that has been done in my home. I will reccomend Dave Jones to anyone who asks!

Great job, professional and to the point.

They were able to have a plumber out to our house in just a couple of hours. He was super nice and very professional. He found our problem and had it fixed within thirty minutes. Honestly I just called the number that was stuck onto the pipes in our basement not really expecting anything exceptional, but we will definitely use them for any of our future needs and would recommend them to anyone else needing work done.

We had Dave Jones do some electrical work for us, the electrician was super professional and completed the work quickly. I would not hesitate to recommend them to a friend.

Can’t believe you muddled through a drain issue that was solved in 30 minutes.

This company was late by a few days to get over to my somewhat urgent issue. Called their Human Resources and they were complete trash in helping me. The guy who showed up to work was crabby and very unprofessional. Heard good things about this company and I hate even giving them 1 start, but that’s as low as it goes. I’ll use duck tape as a last resort before calling these guys again...

Dave Jones Inc. was extremely responsive and prices fair on the replacement of our water heater. The new one was installed quickly and within the same day as our call. They were actually on site within 3 hours of our decision to have them do the replacement. Much appreciated!

The technician was on time and prepared. He kindly took the time to show me (again) how to access my furnace filter. He was neat and quick to finish his work.

They did some pluming work for a maintenance water meter separate game water that uses sewer vs water that does.

The work was well done and technicians were great. Very safe during this COVID situation. They discovered another problem while on site and that was repaired. I would call them again.

Encountered very polite and informative people over the phone. The install was quick and efficient and I was charged what I was quoted. I’m very satisfied and would call them again.

Fast and professional service!

Highly recommended. Placed service request online. Received quick follow up. Every interaction with every employee demonstrated customer care. Cannot thank you enough for making this experience a great one.

Called for routine maintenance for our forced sewer line, great work and fair price. I would definitely request services from them in the future.

Technician was very knowledgeable and friendly. Worked on plumbing issues. Dave Jones is where its at!

Dave Jones has done 2 jobs for me, replacement of an old water softener and repair of my outside faucets. Everything about their service was excellent, very prompt, professional, good value for your money. Company also is watching out for health of their workers and customers.

Excellent service and the repairman was on time. I was very pleased with the entire experience!

Installed Aipriaire

The plumber was efficient, skilled, and knownledeable. He got the job done with no lost motion. and offered maintenance recommendations and tips on how to keep things running smoothy.

The team was on time and professional. Great job!

Their staff are knowledgeable, professional and thorough. Im very pleased! (they clean up after, too!)

I sent an email the night before and they were calling me at 7:30am the next to come look at and fix the sink and garbage disposal. The guy working on it called to see if he could lower the price since it took less time & put in a smaller disposal. Was very nice!! Totally recommended this company!!

Knowledgeable techs. Don’t expect them to be on time though. Also expect them to lose your air conditioner if they take it to their shop.

Dave Jones service has been very good. We were the second home owners and had issues with both the air and heat. Dave Jones sent someone out quickly and fixed the issues at a reasonable price. I would highly recommend them.

I’ve used Dave Jones for plumbing (emergency and planned) and HVAC work and have been extremely satisfied with each encounter. From the staff taking the calls and arranging the schedule to the technicians who come to your house, they are very friendly and respectful. They take the time to explain any issues and answer any questions.I won’t hesitate to use them in future needs.

Great customer service and very quick to respond. I consider the whole process a non-event. Thanks so much!

We had 90% of our 100 year old houses plumbing replaced, along with a bath reconfiguration / remodel. A big job. Kate was great to work with! Came through and got us an estimate in a timely fashion. ( Had several other plumbers come through, never to be heard from again, to scared I guess) Guys installing were professional and friendly and completed the job quickly. the price was reasonable and fair and beat the 2 other estimates we got by more than half. A great company to work with.

We had a good experience working with Dave Jones Plumbing. Mike was pleasant and installed our sump pump/backup pump system professionally (fast and well done) and explained how the system worked.

The staff at Dave Jones, Inc. are wonderful to work with. They are very responsive to emails and phone calls. Dave Jones, Inc. provides us with their lien waivers in a timely fashion. It is a pleasure working with Dave Jones, Inc. when handle construction draws.

The technicians arrived right slightly early. They practiced good social distancing the entire time, explained what they were going to do, and wasted no time in getting the job done. When completed, the lead technician noted the quoted price was based on the job taking longer than it actually took me the final price would be lower.

Joe from Dave Jone are doing the good job at our new air condition, right now we just need them to put the cover on then every thing will be perfect!

Tech was very polite and considerate. He communicated and diagnosed the problem and provided appropriate solution. I would recommend.The Van Buren Group Property Management

Every time I call the on Dave Jones for assistance, they respond quickly and work with me to pick the best time to come and fix the problem. I have been very happy with their employees professionalism and expertise.

THE WORST - owner was dishonest from the start & failed to honor the promises he made regarding water heater repair. It appears they spend a LOT of time in small claims court.Buyer beware

Dave Jones and their team was outstanding on every level of our recent project. From my first call to the final installation, they made it easy and the work was executed flawlessly.

Steven was great. Professional and knowledgeable.

Great customer service from office. Super plumber. Knew exactly what he was doing. The office had asked for pics of the existing under sink plumbing which made the plumbers work easier. The office had already completed the warranty registration so I didnt have to do it. Highly recommend Dave Jones!

Great service. Prompt and quick. The workmanship was spot on. Very knowledgeable employee.

Plumber was prompt and very friendly. They were very upfront about charges and our leaky faucet is better than ever. I’d highly recommend!

My outdoor hose faucet was quickly replaced after a big leak. High quality work!

It was time for us to schedule a maintenance call for our furnace. I appreciate the scheduling and communication on arrival time to make it easier to be present when they arrive. Erik was very courteous and considerate and did the extras to make sure the working area was clean. He promptly identified a problem we were having with a damper control and worked for us to have the fix covered under manufacturers warranty. We are very satisfied with his service and recommend Dave Jones.

Your service repair person was professional, a good listener and courteous. Very satisfied with the work.