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A1 Heating and Cooling Air Conditioning
101 Cambridge Trail, Madison, AL 35758, United States
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A1 Heating and Cooling Air Conditioning

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Za
Review №1

The team at this place are exceptionally efficient with their time. I never would have expected someone to go out of their way so quickly. I really appreciate their cohesiveness as a team. The office person genuinely showed compassion and concern when I mentioned our upstairs unit was out and did her best to schedule same day help. The technician was in and out and very informative .

El
Review №2

Zach was quick, same day service, very nice and professional. He answered all of our questions and was up front about the associated costs and repairs. Happy with our service. He waited until we were satisfied before leaving which was highly appreciated.

Sc
Review №3

Quality work. Our ac went out and they replaced our unit in one day. The modifications to adapt the new unit to our 15 year old duct work was top notch. I hope this unit lasts as long the last one. You guys rock.

L.
Review №4

Would highly recommend! I received several quotes from various well-known companies around town for a new unit purchase/install and some relatively extensive modifications to our ductwork. A1 not only provided one of the more reasonable quotes for the new unit, but they also provided the most viable solution to our ductwork issues that wouldn’t also break the bank. Unlike the questionable sales tactics I experienced with some of the other companies, Steve was extremely professional and straightforward throughout the entire process. He answered all of my questions (there were A LOT of them) and was always happy to go the extra mile by walking me through everything in detail. The day of the install far exceeded my expectations as well. The technicians with Steve were courteous, extremely knowledgeable/capable, and worked hard until the entire job was completed. Their quality of work was impressive as well. It seemed like a tough job, but these guys made it look easy! 5 stars all around for the entire A1 team!

Va
Review №5

Had a great experience with Tech., James. Very professional; great value; good communication; I will use them again.

Br
Review №6

Air went out on Tuesday evening and Steve was at our house first thing Wednesday to quote us a new unit. We have been fighting with our current old unit for years, so we knew when we called we were getting a new unit. After looking at our house and realizing I was 8 1/2 months pregnant he said soonest would be Saturday. Was far away to me, but we said okay. Thursday rolled around and Steve called and said I can be there at 7am Friday. The crew showed up right at 7 and worked hard. They fixed issues that were found during installation that were not part of the quote to make sure we got everything out of a new unit. Very professional group of men. They made sure everything was correctly installed from areas we were not fixing and went above and beyond replacing areas that were part of our quote. Their professionalism, quick response and turn around time will always keep customers coming back. You cannot go wrong with this company. You can tell it is ran as a team and not just another business. We will definitely be recommending them to everyone, as they were recommended to us by a friend.

Da
Review №7

I had an emergency call for them.and they dealt with my problem.knoledgeable staff.with good hearts.im a cancer patient .recently diagnosed.i couldnt be in the heat.while on the meds prescribed to me.as soon as they found out.they expedited the repairs.it took 2days .but they went and got my part.it was the compresor.under warranty. But had to be sent from somewhere way off.so they hooked up a small partable unit 4 me .so I could stay in my home.it saved us alot of money.then they fairly charged for ther great service.it felt great to deal with people who cared about my situation.so much they went the extra mile for us.i will always call them to service any a/c concerns I have in the future. Thank you all for everything. A1 is a great company.

Ha
Review №8

Outstanding responsiveness and service. Our AC went out on Memorial Day. Sharon responded almost immediately and made an appointment the next day, accommodating my availability. Zach the repair specialist replaced a start capacitor on the outside heat exchanger and the computer board on the attic unit air handler. Fully restored AC the same day. All around excellent professionalism.

Ka
Review №9

I had a bad experience with a competitor on a repair, and decided to go with A1 on my new system. Steve was on-time for the proposal and he and his crew were on time for the install. I thought their proposal offered the best terms, and no issues so far. I will definitely call them again in the future if I need AC service.

Je
Review №10

Having A1 come and replace our main unit ended up being one of the best service experiences Ive ever had. Steve and his crew were on time, professional, honest, and did an outstanding job. And all at a great value. I wish more companies were like this!!!

LI
Review №11

A 1 was an amazing company to do business with! They always contacted me ahead of time and were on time, every time! They guarantee their labor and parts and came through on this for me. I have never done business with a company that was so honest, reliable, and professional before. Thank you A 1 for all that you’ve done!

Ru
Review №12

Showed up within 30 minutes to remove a critter that had jammed our outdoor unit. Incredible response time. Will call them again, if necessary, knock on every piece of wood around me.

Ke
Review №13

Our A/C unit suddenly stopped working a few nights ago. We called A1 the next morning and we got an appointment immediately. Zach was our technician along with Dustin. Both were very professional and helpful. Any questions I had were answered immediately. I would definitely recommend these guys to anyone wanting professional and efficient work done at a fair price.

BA
Review №14

Heater wasnt working on a Saturday called them up and were able to see us that day. A tech came out and found the problem and fix it. A week later it wasnt working again. Call them up on a Saturday and again able to send somebody out same day. Zack showed up and figure out what was wrong. Fix it and with no extra fees as it was still cover from last weeks visit. Zack did a great job. Recommend using A1 Heating and Cooling A/C

Jo
Review №15

These guys were amazing! I called in a panic when my AC broke last night but they calmed my nerves and were very accommodating. I called right after they opened hoping I could get someone today. Originally they said they could get someone out to my house around 2:00 PM but the receptionist said that she wanted to check and asked if she could call me back. She called me back 10 minutes later and told me Zack would be at my house around 10:00 AM. Zack actually called me 2 hours before he was supposed to be there and told me he’d be at my house in 10 minutes. 10 minutes later, Zack knocks on my door. It took him about 5 minutes to diagnose the problem when he came in and told me how much it would cost before he did anything - which I liked. It was a very affordable price for the repair as well I thought. He had my AC unit repaired in under 3 minutes. I really appreciate how this company handled me as a customer. I call expecting to be miserable and sweating all day, and they had my AC fixed before the the time they had scheduled my appointment initially . I chose to go with this company because of their rating on Google and it’s easy to see why they’re rated so high. It reflects my sentiment as well. Well above 5 stars and would absolutely, without-question would use again.

Ja
Review №16

Excellent service and installation of two 16 SEER HVAC units for my home. Steve was extremely courteous and conscientious in providing all the Bryant options and answering countless questions. Alex, Brady, and Nelson were professional and courteous and they did a fantastic job of installing both units in record time with no delays. Definitely recommend this outstanding company for any of your heating and AC problems.

Me
Review №17

A1 was super responsive, they got Zach out to check and repair my A/C unit within 24 hours. I would absolutely recommend them to anyone in this area!

Ad
Review №18

Called A1 when my unit stopped blowing air, despite being very late in the afternoon Zach came over and was able to fix a faulty blower motor and get it blowing ice cold. The next day the temperature dropped drastically and when we tried to use our heat we noticed it was not working. I called A1 and they had Brady come over to inspect and bring me a space heater to keep my wife warm while the issue was assessed. The following day Zach was over at my house bright and early as promised to fix the issue. Zach was able to determine our newest problem was simply a faulty wire connection with our nest thermostat. I highly recommend A1. Zach went above and beyond to fix everything all while understanding that I was on a tight budget. It really meant a lot when Brady came over with a space heater just to keep my wife warm and happy. These guys will be my go to for any hvac needs. Thanks again Zach, Brady, and Sharon for saving the day and being awesome people!

Ja
Review №19

I would highly recommend A1. They were great from start to finish. They were pleasant when I called and showed up on time with a courtesy call before they arrived. The technician (Zach) was extremely knowledgeable and professional. He walked me through the troubleshooting process and educated me on the fix. I would recommend A1 to family or friends looking for AC assistance.

Su
Review №20

Just wow guys.We had five companies come out and they all said we’d need a new unit. As anyone looking at these reviews probably knows, that is extraordinarily expensive and a nail biting experience. We got a quote from A1 which was incredibly competitive, and my husband was able to quickly schedule.Today they came out and realized that our unit is still perfectly usable, the issue was merely a broken fan. Luck was on our side here, but the main takeaway should be the honesty and integrity of this company.They are not going to suggest to you superfluous items or charge you for things that you do not truly need, and that level of professionalism is so rare.They will be our first call forever from now on.

An
Review №21

The Owner of A1 is a very stand up guy and makes sure the customer is satisfied

Jo
Review №22

It is currently 7:05 and Zack is heading to Lowes to get the parts needed to fix my issue. A1 provides great service! They are straight up, they do not play games, they show you the problem and provide you a now strings cost to fix it. Zack diagnosed the problem in probably 5 minutes, had my quote in 10 and I am sure he will work quickly, but more importantly I am confident he is going to do a quality job so it doesnt happen again. highly recommend for anyone in the Huntsville area to give these guys a call, same day service and will work late hours to fix your problem.

Ti
Review №23

This company is GREAT! I literally called at 7:30am, and they had someone out by 9:00! Zack was great and professional. I told him what the issue was, and what I had attempted on my own to try to fix the issue. He listened! After that, he checked some things out, and had the issue identified and rectified in 10 mins top! He also took the time to walk me through different things that I could do on my own to help upkeep my units. I DEFINITELY recommend them, and will forever use them as my go to company!!

Ro
Review №24

I had A1 replace my upstairs unit in October 2018 and I was totally happy with their knowledge and service. My downstairs unit went up last week and I had Brady come out to check it out and decided it was best to replace. Not only do they replace the units, they also are very good at inspecting other aspects to make sure everything is done correctly. I highly recommend A1 and their staff for all your HVAC needs.

Cy
Review №25

I would recommend A1 HVAC. I used them to install a new unit. They went above and beyond to see that I had proper airflow in my home.

st
Review №26

I would recommend this company and Dustin Clifford to anyone needing heating or air repair. I called at around 10 am and by 2 am they had drove 40 minutes to my house, serviced my unit, fixed 2 parts, and had it running like a top. Did I mention it is pouring rain and only 4 days till Christmas? He never made any mess, Dustin explained every step and ask if each step was ok and told me price as he went. No surprises! He was also the nicest man, always polite and smiling even though he was soaked in rain and had to get out a yucky mouse. He cleaned up everything and removed all waste. I will never call anyone else for help. This was top of the line service in record timing. I rate them 5 star and would recommend them to everyone I know. And definitely recommend Dustin again. Best service ever!

Je
Review №27

Woke up at 2 am on a Saturday to a 60 degree house. Called A1 at 7:30, and Zach was here at 9. He was very professional and nice. Fix the unit quickly and also updated the the circuit for our new thermostat to avoid that becoming an issue. We are very pleased and will definitely use them again.

Jo
Review №28

Highly recommend. Have worked with them over the years for minor repair or recharging a system. Service techs were always on time and efficient. Finally the AC unit went out in July and had them replace it. The two service techs were on time, very pleasant and did an outstanding job from getting the old unit out, the new unit in, ensuring everything worked and did a good job of cleaning up afterwards. I highly recommend them to anyone needing AC service.

Ry
Review №29

My go to people. First experience was great, the Tech walked me through the whole process of his diagnoses and how to fix it. Second time 2 years later with a different problem, I called Monday morning at 7am and the tech was out by 9. Quick assessment of the problem, communicated the problem and Quote was right where I expected. 100% recommend to friends and neighbors, will continue to be my go to HVAC company.

Tr
Review №30

I rely on reviews when Im looking for services. The reviews for this company were right on target. From the time I called for services to the end, I was informed of everything going on. Tyler was very professional. He explained everything to me and quoted me a fair price. If I need these type of services in the future, A1 will be who I call. I will also recommend this company to others.

Me
Review №31

Excellent service! Zach was very nice and professional. He diagnosed and fixed the problem in a timely manner. Thank you! We will definitely be using your services in the future and recommending you too.

Kr
Review №32

A1 has been my air-conditioner maintenance choice since I moved here in 2012. Every time I have called them for periodic maintenance they have arrived on time and have been quick and reasonably priced. Recently my air-conditioner stopped working on a Saturday. I called Steve and he assigned Zach, who called to let me know when he would arrive, and he arrived by the time he said he would. He quickly diagnosed the issue and replaced the bad part. The price was very reasonable, plus they warranty the parts and the service fee is good for 30 days in case you need to have them come back. They have definitely earned my loyalty!

Ne
Review №33

I cant say enough good about this place. I have to say Zack the service technician that showed up to help this morning is an amazing person. The service was fast and extremely efficient and fast. Zack was extremely helpful and knowledgeable and has us fixed up perfectly. I highly recommend checking them out. They have been the best we have used several different heating and cooling service businesses and by far A1 has been the best. I plan on sticking with them on all of my heating and cooling service needs.

Su
Review №34

We got a quote from Steve for our new HVAC package unit and it was similar to other quotes but felt he really knew his business. He and one of his installers showed up this week and worked in the intense heat & humidity to install our 4 ton unit. They did a great job and sheet metal work is impressive. So happy with our unit. It is a Bryant and so quiet we cant hear it running. I am a Realtor and will be referring him to my clients.After working all day on our install he took the time to visit my client that just bought at home on our street to check out one of their units that was not working correctly. They also were impressed by his honesty and knowledge.July 3rd one month after new install. Got our first utility bill and it was only $181 for our 2385 sq. ft. ranch. Lowest bill in 18 years. This unit runs so quiet and puts out a lot more volume. Thanks Steve!!!!

Jo
Review №35

Wow! I am so impressed with this company. Our first contact was with Sharon and she was so very helpful. She scheduled us right away. Our technician was Zach and he was so prompt and helpful. He was there exactly at the time that was scheduled. He was very thorough and he even took time to educate me on exactly what was going on with our AC unit. I could not have been more pleased. We are not from this area and had no idea who to call, but because of the superior service we received, we will definitely be using this company going forward. Thanks to Sharon and Zach for your great customer service!

Cl
Review №36

One of the best experiences we’ve ever had with a service company. Zach was extremely knowledgeable and courteous. He went well above our expectations, even taking the time to install a new thermostat free of charge. The service was done quickly and the price was very reasonable. We definitely won’t have to look for another HVAC company as long as A1 is around.

Ne
Review №37

So my AC was giving us problems and weve had great service from A1 so we called again. Honestly nervous that they would be to busy but nope they had Zack out not long after I called. I cant say enough on how helpful and friendly Zack is and extremely knowledgeable at his trade. Thankfully our issues were from me not changing my filter and caused our unit to freeze up. You cant beat having a company that can get to you quickly and being friendly. I highly recommend giving them a try for your AC needs. The rates are great and the staff does what they can to help which means a lot t hu is day and time. Thanks A1

Ja
Review №38

Had a unit blowing out warm air. The technician stopped by to perform a diagnostic and had to have been there for all of 15 minutes. He came by, determined there was a leak, called and told me he added some refrigerant and told me to give him a call if I had any more problems. The guy was really nice, but he didn’t even attempt to fix the leak. So, one week later, we were calling someone else to come and fix the leak.

se
Review №39

They were outstanding! and also offered the best prices with value. Best in town 👍🏽

J
Review №40

So glad we chose this company to fix our AC. They came out to our house very fast and fixed it first thing the next morning. Tyler was our technician and did a great job. We are very happy with our service and A1 will definitely be our go-to for heating and air!

St
Review №41

Thank you Zach for coming out on a Sunday morning to get our air conditioning going again. Zach found and fixed the issue very quickly. Me and everybody else in my household appreciate you. Also thank you A1 Heating and Cooling for being so responsive to my call and email.

Da
Review №42

I was extremely impressed with the service Steve performed for Donna and I on our home heating and AC unit. I have been unimpressed with our unit’s performance since the day we built and moved into our home in 2001. We have had several technicians service our unit with little or no improvement in its performance. The knowledge, professionalism, service and patience that you delivered helped to answer all of our questions. Our unit has never worked better. We are extremely satisfied and would strongly recommend you to all of our friends and anyone looking for quality heating and AC service. We trust the quality of your work completely. Thank you very much!

Ro
Review №43

These guys did a great job. Steve was very though at explaining everything. He had all the proper licenses. Many in this business do not. A1 was very competitive and gave me 1 extra year of labor warranty for free. Thanks again Steve.Bobby

Je
Review №44

Im extremely pleased with the service from A1! I called them first thing the morning after a miserable night without air conditioning and they promptly sent out technician, Tyler. Tyler was able to explain what the issue was and fix the problem in the most cost effective manner. He was very respectful and professional and the whole process was easy. I appreciate a company that works so quickly and has people who will go the extra mile! I will definitely recommend these guys to my friends and neighbors in the future!

Me
Review №45

The staff and technicians with A1 heating and cooling are very professional and efficient. They were able to come to the house when we requested and offered excellent service and price. I will be using them again when we need HVAC repairs in the future.

Co
Review №46

I recommend Zach, he was exceptional and by the best AC technician I have had out to my house. Fixed my issue and gave multiple options in terms of what I wanted to pay. Charged me 89$ for a fee (normal), and then charged me 11$ to assess and reroute some ducts.

An
Review №47

We started having problems with our heat pump and called a company that was recommended to us. The gentleman came out and repaired in about an hour and a half, left with system running. Less than 2 months later, unit went out again. So I began my google search for heating repair; found A1 Heating and Air with great reviews. Called Steve and they came out same day, late Friday evening. Steve and his tech did everything they could but the unit was not salvageable. Steve ordered new unit on Saturday morning and it was going to be a few days before it could be delivered and installed. To my surprise, after worrying about the cold weather that had invaded us early in the season, Steve shows up, with daughter in tow on a family day, brought us 4 room heaters to get us through the cooler nights. He did this on his day off, while spending time with his family and under no obligation; just a super guy with his customers concerns and well-being a priority. Pricing was more than fair and better than the competition that we checked into. A1, from Steve to techs, are very professional, courteous and knowledgeable about the work they do and products they sell. I am very pleased and satisfied with their work and pricing, and recommend them to anyone needing heat and air repair/replacement. I will never call another heating and air company, A1 is the only company for us in the future. Thanks Steve and Chris.

Be
Review №48

Impressed again with A1, Zach came out diagnosed my problem, replaced the part and had me working again in no time. Zach was professional and thorough, our family will not trust any other company for our AC and heating needs. Thanks again A1.

Ne
Review №49

This is an amazing AC company... Zach, Steve, Nelson, Alex are all outstanding!!! My family had some serious issues with our AC and Zach came out and diagnose the issue. He fixed the issue long enough for is to replace one of our units. Steve, Nelson, and Alex came and replaced a unit in about 4 hours which I thought was amazing. They are very professional very knowledgeable and go over the top for their customers. Once you do business with them they treat you like family. We would HIGHLY recommend them for anyone that has AC needs. Well never use anyone else ever again.

Mo
Review №50

Fast, friendly, professional service! had to have my entire unit replaced. Which happened without a hitch in one day!

Gr
Review №51

A1 was wonderful! They responded very shortly to my phone call even though it was a Saturday. They were very accommodating in finding a day and time that worked well for me. I was given an appointment day and time with Tyler. I received and email reminder the morning of and then Tyler texted when he was on his way. He was prompt and friendly. He was very knowledgeable and quickly fixed our issue. I recommend them highly and will call them again.

Ge
Review №52

This was the best and easiest experience I have ever had with a company! Zach came out Monday figured out what was wrong with my unit. Came back Wednesday afternoon and had it fixed with in an hour! Thank you so much Zach for the AWESOME work! I highly recommend A1 Heating and cooling! Will forever use them!

Da
Review №53

When I decided that our old system was just not going to make it through another cold season I started shopping. I called several well known companies around town to give us quotes and try to learn about the different brands and features. I am very analytical to say the least. After talking to A1 for a while I realized they were going to be the most informative without becoming irritated with me like other companies, and my wife sometimes does! I really appreciated that because this is a lot of money to us and we want to understand just what it is or isnt that were buying. A1 was the most economical for the services provided and gave us the best warranty. A1 installed our system and did a great job! Thanks again for everything Steve! We will always recommend you to our family and friends.

Ri
Review №54

I liked the price, the service and the people. Chose them because of the reviews and havent been disappointed. I was impressed by the way they worked together.

Da
Review №55

These guys recently helped me service a HVAC unit that was still under warranty. Zach (the tech assigned to me) came in special on a Saturday to diagnose the issue....that was greatly appreciated. There were a couple of issues outside of his control that brought him back a couple of times to remedy the problem and he was always prompt and professional. Sharon took care of the scheduling and she kept me updated on Zachs arrival time via text message. Thats a courtesy you dont always get but it made things super convenient and low hassle.

Ch
Review №56

Over Labor Day weekend our AC went out! We knew immediately that we would call A1 Heating and Cooling, since we had used them the previous year for our lower level unit. The service on both occasions was extraordinary - we received an immediate response and quick repair (even on Labor Day). Steve exceeds all of our expectations when it comes to customer service. I would highly recommend him and his company to any of my friends or family.

Bi
Review №57

I found A1 extremely prompt and professional with fair pricng. We chose to have them repair instead of replace, but will definitely contact them if a unit needs replacing.UPDATE: a year later, our other unit reached end-of-life and A1 replaced it quickly with a Bryant. We had a couple of minor issues, which were quickly addressed, but then had a coolant leak at 7 months, which required a back-ordered part, so A1 chose to replace the entire unit instead of waiting. Amazing service by Steve, Zack and Nelson.

Do
Review №58

Quick and professional service. Zack was execellent.

ju
Review №59

Great service, quick diagnosis, and got out to us first thing in the morning. They also do a military discount. Support local businesses!

Th
Review №60

Tyler was prompt and fixed problem quickly. Made sure we understood what else needed done. Very satisfied!

Sc
Review №61

Steve showed up on time and was very personable. Diagnosed the situation and repaired the unit. This all was done in a timely and professional manner and at a great price.I highly recommend this company.

ta
Review №62

Great response! Several others wouldnt even come take a look, they would only quote a new unit. Steve was Very honest and actually tried to save me money but pointed out the risks as well. If i need a new unit, they will get my business!

Le
Review №63

Steve with A1 Heating and Cooling has been extremely helpful to us on two different occasions. As luck would have it, each of our AC units went out on summer holidays! Even on a holiday, Steve understood the urgency of being without AC in the Alabama summer heat. He didnt use our bad luck to his advantage to gouge us with outrageous emergency pricing. Each time, he was thorough in helping us understand what was wrong with the unit and what needed to be done to correct the problem in the most cost effective way. Steve even followed up the day after repairs to be sure were happy with the work that had been performed!Ive rarely experienced such excellent customer service and would highly recommend A1 Heating and Air Conditioning.

Ti
Review №64

First, I want to say that all of these glowing reviews about Steve are completely valid! HE IS A 5 STAR REPAIRMAN! My wife found A1 on Google while I was away on business and our AC was on the fritz. She decided to go with them based on their stellar reviews. I returned just in time to meet Steve as he arrived to diagnose the problem with our AC unit. He found the problem (bad capacitor) in a matter of minutes, had the replacement part on his truck, and had our system pumping cold air within 15 minutes of his arrival. He was professional and courteous. Above all, he was respectful and didnt try to act like his work was too complicated for me to understand. He explained everything he was doing and reassured us that, if anything went wrong with the AC, we could call him and hed come back to make things right. I felt very comfortable with our conversation. Steve is my AC guy. Trust him with your repair needs. He will take care of you.

Ch
Review №65

After having HVAC problems and receiving wrong information from several other technicians, we began to look for a knowledgeable, honest and reasonable technician. We called Steve after reading several good reviews online. He came and assessed the situation. He thoroughly explained what we needed and why. He was prompt in his scheduling and came exactly on time. He was very professional and did excellent work in removing and replacing our old compressor and handler. Compared to other quotes received, his pricing was very competitive. We are happy to now have a dependable technician to call! We will definitely be passing his card along...Thanks Steve!

Ad
Review №66

Steve with A1 Heating and Air has been a pleasure to do business with in the middle of the stressful situation of having A/C problems. After a phone call on a Friday evening, he showed up first thing Saturday morning and quickly diagnosed the problem, all while teaching me what he was doing to satisfy my curiosity. Steve is professional, very knowledgeable, extremely friendly, and really seems to enjoy his work. He ordered my warranty-covered parts for me to prepare for installation a few days later (due to my schedule constraints - not his) and kept me updated with text messages and phone calls along the way. I highly recommend Steve and A1 Heating and Air.

Al
Review №67

Great guys and great service. They showed up early and actually spent the time to diagnose the problem with our system. Steve explained the different options to us and made us feel 100% sure about what we were getting into. Will use again in the future if need be.

Je
Review №68

A1 services was quick and efficient. Zack was very professional and top notch. I will be using A1 for all my future AC repair needs!!!!!

St
Review №69

Quality work. Steve called me back within an hour, and set up an appointment to diagnose my interesting situation. Came out on time, was extremely professional, helpful, and willing to work with you and answer any inquiries you might have. I will recommend him and the company to anybody who has A/C needs.

Bl
Review №70

The owner and operator, Steve, is a great guy and responded to my request for service the day I called. The company is licensed and bonded, and Steve even made sure to give me his license and bonding information so I could looking him up and confirm. Steve arrived on time, quickly diagnosed what was wrong with my system, and had it running in no time. This company had high ratings on all the rating sites I went to when I was looking for an AC repair company and after Steve was done I knew why. I have recommended this company to all my family and friends.

Da
Review №71

A1 replaced my home HVAC unit in April 2019, and I highly recommend them. The customer service was outstanding, and the technical staff was very knowledgeable.

Do
Review №72

We called Steve about our heating unit shorting out and blowing fuses. He set an appointment time with us. He was right on time. Not something you see any more in the service industry. Right away, he impressed me with his friendly and easy going manner. He took time to question us on the problem we were having and what we had done to correct it. He then methodically proceeded to run down the problem. He tried one thing at a time, until he found the problem and fixed it. His fee was quite acceptable. We were so impressed that we ask for a handful of his business cards to pass out. I recommended him to my parents. Something I do not usually do. I feel completely confident that he would do an honest and trustworthy job for them. And, for anybody else.

Jo
Review №73

Steve did a fantastic job discovering the problem with our A/C system and he saved us a ton of money by fixing a system that was only 7 years old. We got a couple of other quotes and they all wanted us to replace the system at significant cost. Steve determined that the system could be repaired no problem. He is a man of integrity, I wouldnt use any one else and recommend him highly.

Li
Review №74

Steve really is the best!! My renters had an A/C unit go out on them and he had the part replaced the next day. He is very professional and an extremely kind man. I would recommend him any day of the week.

Na
Review №75

A1 was nothing short of excellent. It was early evening when we realized there was a problem with the AC and they were at our home with the problem fixed in no time! Tyler did an excellent job thoroughly explaining the problem.

Ka
Review №76

Had a fantastic experience! Steve was here on time within 2 hours of my call and explained every single part of my AC unit. He fixed everything and didnt try to sell me something I didnt need. Highly recommend their service!

Ka
Review №77

So helpful and knowledgeable! Went above and beyond to help me out. Highly recommend!

Ca
Review №78

A1 has been the best company ever! Steve and his boys did an amazing job on our unit. He was extremely professional and patient when answering all of our questions. Would recommend to anyone needing hvac service

La
Review №79

I thought I had a leak with a/c unit. They were gracious enough to come out and check out the unit. Because they confirmed it was not the a/c unit, it was the hot water heater, they did not charge me for the house call. I recommend them to anyone. He knew what he was looking for and what he was talking about.

he
Review №80

A1 Heating and Air is a top notch service provider. Steve and his guys responded within hours of my call and were polite, efficient, and professional. This is the second time I have used A1 and would highly recommend you giving them a call for your HVAC needs. Thanks again, Steve!

ch
Review №81

Great fast hassle free service. Solid company

Jo
Review №82

Came sooner than expected. Zack was great. Solved problem immediately. They charge a little more than other for the diagnostic but they do not upsell you on service. Very fair company and I will do business with them again. If you want a salesman go with another company if you want quality go with these guys. Also there Admin manager is British and that was a nice surprise while making the appointment.

D.
Review №83

Great and pleasant experience working with this company. Quick response, free diagnostics, quality service and fair prices. Thank you!

tr
Review №84

Steve, called me back after I called his business and did not leave a message. That was a surprise. I went with his services because I was not a fan of the other services Ive used. His visit was very insightful. As an engineer, I am always curious on how things work and he did not hold back on telling me all he could about my HVAC system. I will be using his services again and would recommend his work.

Ro
Review №85

Steve is honest and professional. He was able to repair my air conditioning in minutes, when another (less scrupulous) company wanted to replace my compressor or sell me a whole new system. I recommend Steve highly and will be calling him to take care of my future air conditioning and heating needs.

Ki
Review №86

I highly recommend Steve as he is a true professional and dedicated to customer satisfaction. He is reliable when you need him most.

Ry
Review №87

Ive used A1 Heating and Cooling several times now. Each time the technician arrived on time and was extremely pleasant and efficient. Ill definitely call them again if I have any other issues.

Na
Review №88

Tyler was very courteous, found our problem, and fixed it quickly. He did a great job!

Al
Review №89

I am so glad I met Steve! He gave me an honest opinion on my system and saved me a lot of money on a new one. He is my new to go to guy!

Ph
Review №90

Excellent service, excellent product, excellent group of people to work with. The unit we had was original to the house and going on 22 years old. So it came as no surprise to us when it finally decided to start being more hassle to upkeep than just flat out replace. Our unit stopped working on a Sunday morning. The fan motor had gone bad and no hot air would come through the vents. It would kick on and off intermittently, but very sporadic and unreliable. We called around and left messages at a few places. Steve was the first to call back that same day. We explained the situation. He advised us to use the unit if we could and wanted to make sure we did still have some heat. Being that it was a Sunday, it would be Monday until he could send someone out unless it was an absolute emergency. Come Monday, a technician, Juan, came out to check the problem.Juan was polite, informative and an all-around great guy. We were given a quote to repair the unit and replace. Juan took the time to break down everything for us if we had any questions. We shopped around and found A1s price to be fair and put the order in for a replacement. Steve, himself, came by the house the next day to talk with us and clear up any questions we had and help discuss cost options. We decided to go with A1. Juan and Steve were back out first thing that Friday and had the unit replaced and operational in 4 hours.Well be sure to continue to use Steve and A1 for any of our future needs for HVAC.

La
Review №91

I was recently referred to Steve at A1 Heating and Cooling, so I gave him a call. He got to my house within 30 minutes of my call, and my AC was fixed within an hour! He had all of the parts in his truck (nothing had to be ordered) and they were the correct parts specific to my unit, rather than generic parts. He charged me 1/3 the price that I was quoted by another company! From here forward, I will recommend A1 to all of my friends and family! I am very thankful that someone else referred A1 to me!

Sa
Review №92

I was recently referred to Steve at A1 Heating and Cooling, so I gave him a call. He got to my house within 30 minutes of my call, and my AC was fixed within an hour! He had all of the parts in his truck (nothing had to be ordered) and they were the correct parts specific to my unit, rather than generic parts. He charged me 1/3 the price that I was quoted by another company! From here forward, I will recommend A1 to all of my friends and family! I am very thankful that someone else referred A1 to me!

Mi
Review №93

Great company, super fast service, excellent people.

SY
Review №94

A1 was great and helpful. Good advice on maintenance and potential savings!

St
Review №95

This company was so awesome! Mr. Steve was able to schedule our appointment within 24 hours. He got here on time, and even though we had some totally weird convoluted system, he took the time to figure it out! And after having to spend over an hour having to figure some other local companys hack job on our system, he still only charged an hour...and that hourly rate was EXTREMELY REASONABLE! He really did a great job; I am recommending him to everyone I know. Thanks alot Mr.Steve!

Je
Review №96

I highly recommend this company! Very prompt, courteous and thorough. Steve was so friendly and great with my kiddos. Highly, highly recommend.

Ka
Review №97

Excellent service! After having another company come out twice to fix the ac since it kept shutting off and dripping lots of water, A1 solved the problem and didnt have to replace a thing. We will be using A1 for all of our heating and cooling issues. Thanks, A1!

St
Review №98

Awesome!! Steve called me back within an hour and came out in about 3 hours. This was on June 30th with aTemperature was 100 degrees. We were seriously looking at motels to cool off.He was friendly, funny and courteous. I would recommend him in a heartbeat. He quickly diagnosed the problem and had us going quickly.

Ja
Review №99

We were having issues with our HVAC unit not working, so we decided to call Steve based on the reviews we read, and I’m glad we did. He came by the same day we called, had the problem diagnosed within a matter of minutes, and took the time to thoroughly explain everything. He also took the extra time to walk around the house with me and address some other questions I had that were unrelated to the issue at hand. Steve’s level of knowledge, professionalism, and customer service are unsurpassed. We will definitely be using Steve and A1 for any of our future HVAC needs, and I highly recommend him to anyone needing HVAC service.

Me
Review №100

I highly recommend this company for the most knowledgeable, owner operated AC business. Friendly and reliable, this company is the one to call for your AC needs. A+!!

Information
7 Photos
100 Comments
4.9 Rating
  • Address:101 Cambridge Trail, Madison, AL 35758, United States
  • Site:http://a1bestvalue.com/
  • Phone:+1 256-655-6659
Categories
  • Air conditioning repair service
  • HVAC contractor
  • General contractor
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:Closed
  • Saturday:7am–7pm
  • Sunday:7am–7pm
Offerings
  • Repair services:Yes
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