Milan is great! I keep hearing about them from other friends for years now, but I was lucky that my car never gave me any issues -until now. My car died and I thought of Milan and called right away. Not even 25mins later driver was there; I had an excellent customer service experience!!

This one of the most professional towing services I have ever used in my life. My car broke down on Route 1 & they towed it to my place of work, then they towed it to the dealership for me a couple days later.Its obvious that I was having issues, but they worked with me & they are very trustworthy.

Never had car issues before and I dont have any experience with getting my car towed but Milan Towing made me feel super comfortable and safe. From the moment they picked up the phone to the moment my car was dropped off at my home the service was EXCELLENT. The driver, I believe his name is David, was very friendly, polite, knowledgeable and professional. They accepted my payment via debit card and the price for the towing was VERY reasonable, compared to other quotes I obtained online. If i could give this business 10 stars I would.

Very good services i loved

Best Tow Company. Very Professional!

Great and fast service. They take very good care of you vehicle and make sure it gets to the destination with no issues

Edwin was an amazing person who took charge of getting our 2005 honda odyssey on his truck bed. My husband, myself and our 5 kids were stranded and Edwin came to the rescue! If youre looking for a tow, contact my man Edwin!

They were assigned to pick me up by Liberty Mutual. They seemed friendly enough on the phone when I called to give them specific directions on where my car was located, but.......THEY NEVER SHOWED UP!! After first explaining that the driver was coming from Salem to Boston, I waited and waited 2 hours and nothing. No communication, nothing! I called Liberty Mutual, they tried to contact Milan, he told me the woman HUNG UP ON HIM and he suggested that I try to call. When I called the phone rang and finally went to voicemail where the mailbox was full. Then Liberty Mutual gets a call saying they are cancelling because the truck was stuck on a call. Please take my advise and keep it moving. These guys could care less about you and your vehicle.

I had one of the Milan tow truck drivers pick me up today, and I dont think I have ever experienced a nicer tow truck driver. He was extremely polite, and asked if it would be ok if he stopped for gas. He then went in and bought me a water, without asking, as he knew I had been waiting for quite some time due to rush hour traffic. It was a very kind gesture that made a rather unpleasant morning start to turn around. Its rare to find such great customer service these days. I highly recommend Milan Towing if you are in the unfortunate need of a tow truck.

Best experience I had got towed last night and they were very consistent and keeping me updated with their time of arrival. Definitely a company that cares about their costumers. Thank you totally recommend!!!!

Very good service. The came at 12.30am and within 20mins(location of the service office and car breakdown was close, so worked out for me). No dents in car while towing!!! Very happy.. recommend it highly.

So the other day I had a lil incident with my Jeep Wrangler in Chelsea I ended up calling Milan towing corporation. The driver that got inside my Jeep stole a 600$ canon camera rebel T7 that was infront of the passenger seat😠 they said it would cost me 150 to get the Jeep out they ended up charging me 170 just to lift the Jeep. When I called customer service the lady (ROXANA L VILANUEVA) answer rudely and said “the driver said he did touch any camera and she believe her drivers”Anyways don’t trust them and if u do end up calling them DO NOT I repeat DO NOT LEAVE YOUR ITEM INSIDE BECAUSE THEY WILL STEAL IT

I am very happy with the crew that came out tonight and helped me with my situation. Excellent service. Thank you to that crew.From : Nieves Disaster Restoration.

Great service! I called in and 30 minutes later they were there towing my car.

Very good service and staff. They were here in a matter of 30 min I was in a bad spot and they expedited my call. Best costumer service really appreciate it.

The best price you can possibly get. Driver was super nice and helpful. The driver even offered to drop me off near my home.

Got a tow from them today very good service I rode in the flat bed with them very good people make you feel like you’ve known them for a long time. I would highly recommend the customer service is top notch better experience than other companies.

Very professional and polite. I do recommend this business.

I needed to replace a tire.. Milan Towing took the call from NStar & Cadillac knowing it’s a 2018 Cadillac Escalade.. the truck showed up after a long wait. The technician was NOT skilled and had no idea how to even bring the spare tire down. We had to stand outside in the freezing cold temperature watching YouTube videos on how to get the tire out.. we finally did but their jack wasn’t strong enough to lift up this SUV.. when I asked him he said we don’t work on tracks .. so what were they thinking when they accepted the call.????I gave him the option to use my SUV Jack he didn’t know how to get it out and he admired that he had never worked on SUV.. the moment he start using his screw driver he almost Brock a cover I told him it looks like you don’t know what you are doing .. he called his office and told them I was rude !!!He decided to leave me in the middle of the street at very unsafe location and just walked away.They will be hearing from consumer affairs.I’m still waiting as I’m writing this bad review..I will never ever use them neithe recommend them to an enemy .

By far the BEST towing company i have ever dealt with. They provide exceptional customer service, i would highly recommend this company to everyone that is in need of tow services.

Very fast, convenient and the driver does an amazing job very good experience i would highly recommend them. very good prices as well deff my favorite tow experience.

Very good service and fair prices! Would recommend to anyone if you ever in the need of a tow!

Great prices and awesome people the girl on the phone was very polite and professional would do business with you guys again A+++

Very friendly guy Luis ! Appreciated for all your help 👋

I would definitely recommend this company, they are very profesional and get the job done quick.

Fast and attentive. I recommend!

He is a fast worker and good prices and good service

Friendly staff and awesome service from start to finish A++

Company is rude there are other professionals who can service your needs and earn your money they give the wrong estimated time of arrival and then have a issue when you call them out on it wouldn’t recommend to anyone

Damage my car at one point..!!!!

Good service I like

The best crane service in Massachusetts, friendly, efficient, fast and professional !! The best highly recommended !! The best service ever APlus highly recommend !!

The best service in Towing your attention and your personality make them the best in all of Boston

Milan BRRRRR