My car died on Route 3 north, Im not familiar with the area and called the first place Google recommended. Luxury Towing was disbatched to help me out, who arrived promptly and the man (sorry I forgot your name!) was very helpful and friendly. He loaded up my car and delivered it to my mechanic in NH. The cost seemed reasonable for about an hours tow. I would highly recommend using this company!

I needed to junk my car and emailed Mass Towing for a quote to purchase the vehicle for parts. They provided the highest offer for the car and paid cash with no issues. The flatbed driver called to confirm the pickup, arrived on time and was courteous and professional. He had the car on the flatbed, tied down and was on his way in 15 minutes. Caitlin scheduled the pick-up, she is very detailed oriented as well and promptly answered all my questions.

30 FRANKLIN ST LYNN MA 01902 you guys never show up at least ones a week or come here to cheak the cars in the parking without stickers for people dont evan live here everynight i have to park in the street when i have my parking im paying rent for im going to call the land lord and tell him about whats going on if you guys dont do your part

These people (staff) are really rude. Besides they are making lot of money towing cars. They dont have common sense have to treat people. It is insane how much this business charge for a car $$$. Also, they dont follow guidelines for COVID19. None of them were wearing a face mask. And the office has limited space with a lot of people around... Unbelievable!

I called and asked if he could tow my motorcycle. The responder hung up on me.

Great guys told us all the way back to Cumberland from out in Mass on the South shore

I got stuck in Saugus a few weeks ago and needed a tow. I found these guys on Google and gave them a call. The driver was awesome and offered a free tow if I got my car serviced with them. I figured why not? I needed to get my car fixed somewhere.I just want to say that not only did they fix the issue, they also found what was causing my damn engine light to be on (which even the dealership wasnt able to do) and fixed that too.And on top of all that they are great people too! I highly recommend them for anything. :)

People here are awesome. The woman on the phone was sweet. The driver gave me a call before he came out so I could get the car ready. He picked up my E36 convertible carefully since its lowered, guy knew exactly what to do, he used wood to prevent any scrapes on the bumper. And took it from Lynn to Randolph. I followed him there and also went ahead to get the parking spot ready,he got there before I did! Super fast service. These guys are legit and very good. Id definitely use them again and Id recommend them to all of my friends with lowered cars. Awesome people. 👌

Go to experience very professional on time no wait

Unfortunately we live in a world that when we have a complaint we will invest endless hours to make our story heard... and when were happy, we go about our day thinking... well, thats their job. Thats unfair to the people of this world who go above and beyond the call of duty to make customers happy.Ive had several Tows now by Mass Towing and i dont think its possible to give them higher marks of satisfaction. i just had a car towed that was hard to get to... required us both PUSHING the darn thing to a point where he could even tow it... and yes, i gave him a generous tip for his above and beyond efforts but i would be cheating them if i didnt make my comments public. i called Mass Towing management to make sure the driver was acknowledged for his good service and the manager was equally impressive. yes, sure of course everyone loves a compliment but believe me i know my call would have been handled with the same care if i had an issue.Several years ago G&J Towing stopped taking AAA calls... i thought this would mean a downgrade in the service i received but the opposite has happened. Mass Towing is many times better than G&J ever was.

I’ve used Mass Towing Services twice and gotten great service. Both times I was helped by Ivan, a man any business would be lucky to have. I was amazed at how fast he arrived and how fast he got my car going. But just as important, Ivan is 100% professional and courteous. He’s the kind of person you’d want responding if your wife or daughter needed help. Ivan presents a great image for Mass Towing Services and AAA.

This place gives good service. A gentleman named Christian came out to jump my car not once, but twice today! Gave me good service with a smile, good advice, got there fast, and most importantly got my car started and back up and running. Without his help me and my car would be stranded.

Brian did a wonderful job coming to my house and towing away my old van! very friendly and quick. i also got a pretty good price for junking my van. 😊 Mass towing offered the highest price out of all the places i called. overall great experience.

My battery was dead and Ivan was so helpful gave me a jump at my home. He came back to my home with a new battery. Ivan is knowledgeable with doing his job.he taught me lots. If you gave 10 stars he deserves a ten next time anyone needs help I hope you get the pleasure of meeting Ivan.

Mass Towing completely split my front bumper in half then denied any wrong doing. Absolutely unprofessional and rude on top of that.

Super Friendly and Family Oriented.... They provide a great service from beginning to end... They Towed my jeep to their shop and was able to diagnose the problem and had it fixed right away. Everyone I dealt with from the tow driver to the mechanic were super friendly.. I would highly recommend them to anyone in the area... they are focused on making a long term customer not just a fast profit..

I found these guys through AAA when they came to two my car in Lynn.They not only were super nice and helpful but they fixed my car and had it ready for me the next day. Even, better, they saved me money and did not try to over sell me on things I didnt need (hard to find with repair shops these days)!I now take both of my vehicles there for service and have had a great experience every time!

I cannot tell you enough how amazing Craig is. I guess you call him panda? I have had AAA for 28 yrs and have never needed it. My battery died and he came to my rescue. I really am so grateful I had him. .You guys are very lucky to have him as an employee.Craig is a great asset to your company. I will make sure to tell everyone.

I cant express how Nice, Kind, and Professional Brian the tow truck driver was to me tonight. He put me right at ease and assured me that the company he works for was the place to get any work done. He is a Great Asset to your company. I am very impressed.

My drivers name was Brian and he was kind enough to wait for me to get to my car that had a flat tire. He was there within five minutes of me placing my service order, the fastest service around!! Awesome fun and even better service, I highly recommend!

Great company !! I had my vehicle towed by a driver named Brian and he was really great with my new vehicle and took his time and made sure my car was taken care of! They have great prices and are very quick! Thanks again Mass Towing

Brian, It was a tremendous pleasure meeting Brian today. Professionalism is understatement. Problem solved in less than 5 minutes. He made me feel at ease, was very understanding and made me feel very comfortable in such an unfortunate and uncomfortable situation. I am glad the result was so fast and perfectly done. Sincerely, Thomas Mason.

I received excellent service this morning from Ivan at Mass Towing. Had a flat and he was efficient and fast. Saved the day! Now I can focus on my Real Estate appointments and nobody will know how crazy the morning was . Thanks Ivan!

Today, I called AAA to get my car jumped. They dispatched Mass Towing Services. Ivan from Mass Towing Services came to my home and jump started my car. He was courteous, polite and very professional. He carefully explained everything that he did. I was extremely pleased with the service that Ivan provided.

Ivan serviced my car. He was very polite and very apologetic (even though it was not his fault that my battery was not available.) He left to pick up the correct size battery and returned in a matter of fifteen minutes. It’s nice to see a young polite and properly dressed young man willing to do his best. He made an inconvenient process very simple. Thank you!!

I would not trust any other garage with my car. I always receive exceptional service and competitive prices. Plus they have dogs there which means of course they are good people! I have needed them to tow me and repair my cars many ailments and I am 100% satisfied with the results.

First tow truck driving experience, and I couldn’t have asked for a better driver! Brian was awesome and really helpful. Would definitely use him again, if anything else happens.

Great services provided by this company. They do battery service, lockouts, out of gas, tire changes, towing, any type of car repairs and more. Just give them a call for your needs. You will not be disappointed.

Worst place. They never answer the phone. It says 24 hrs and it’s not. Lionel answered the phone said he would arrive in 45 mins didn’t show up after 2 hours.

Ivan arrived swiftly in response to my AAA roadside assistance call. He was knowledgeable and courteous. He got my car up and running quickly and offered a service discount coupon to get my car repaired at Mass Towing.

Thank you Craig excellent service and fast on a really cold day for me. What an exceptional job when it wasnt easy. Thanks again outstanding job done fast by a great guy

Just got serviced by Brian and he was wicked helpful. I thought all I needed was a simple jump, but he pointed out what the underlying issue was. Very grateful.Thanks Brian 😉

Thank you Stan excellent service and fast on a really cold day. Truly exceptional job when it wasnt easy. Thanks again outstanding job done fast by a great guy!

Used their services through AAA. Craig was very kind and pleasant to deal with. Highly recommend and will do business with them again if need be! 😊

Had a Dead Battery this Morning, Craig came out. Craig is extremely knowledgeable and very caring of the Customers Needs. Thank you for having such a Great worker.

Ivan came to assist me today with my car he was great. He got my car to start and also did a check on my battery and a couple other stuff he was great and took his time and made sure I was allset. Thank You U guys are great

Brian was quick when arriving and even gave me a courtesy call when he was five minutes away. He was very knowledgeable and was able to jump my car within 2 minutes of arriving and explained how numbers jumping on his battery charger could indicate future problems I may have. He was friendly and not pushy when gave me the card to his shop (with attached coupon!) and never made me feel pressured to agree to get work done like some body shops do. He also made me aware of some great offers the shop has for any future needs. Overall he was super pleasant and made the annoyance of getting a jump on a cold Sunday night a good one. Great asset to the shop!

My car completely fell apart on the front end it was a very very scary thin Thank God i was not driving or that my grand kids were not in the car. I was very nervous and not feeling well called AAA and they send Brian from Mass Towing, right away he saw how nervous i was he was very nice and calmed me down and explained he would take care of it i was also scare of how much this would cost me he immediately made a call to the office and inquired about fixing my car, being a single women not knowing much about cars i trusted him, to my total surprise they agreed to have my car towed their and they gave me a discount on repairs and also explained nothing would be done until the looked over the car. So i had it towed and the next morning i got a call with the estimate ( just FYI my brother and nephew are both mechanics but were not available to help but i did get their opinion to make sure i didnt get ripped off ) To my surprise not only was the price EXCELLENT IT Was less then even my brother said it was going to be and he would have the work done by 5 pm that day !!! I WENT TO PICK UP MY CAR AND I WAS TOTALLY HAPPY IT RAN AWESOME !! From the great customer service and handling of my car by Brain to the girls who answered the phone at the office to the great job done on my car I have found a new mechanic !! THANK YOU SO MUCH MASS TOWING AND SERVICE FOR YOUR EXCELLENT SERVICE, ESPECIALLY BRIAN FOR HELPING ME THRU THAT SCARY ORDEAL !!

Great service! Craig from Mass Towing showed up just 15-20 minutes after I called for roadside assistance. Professional, really friendly and fast. I think his response time broke a new world record.

Thank you Mass Towing for being such a huge help this morning. Brian the tow truck driver was prompt and such a huge help and was very nice! I will definitely be calling Mass Towing again and I will be having them also service my car! Thanks again Brian for the coupon also. Now I will save more $$$

Loved them got to me in great amount of time and ver helpful

Ivan drove to my job in Beverly to unlock my car. He was very careful to not damage my car! They are great people at mass towing and offer the quickest services to their customers.

Just finished doing business with Craig, he was fantastic. A great help, very friendly, and genuinely happy to be assisting someone in need. Thanks again!

Brian, came to assist me with a tow from Lynn to Boston. He was a very respectful, kind & helpful. If I ever need any services I will definitely be contacting mass towing & specifically requesting Brian for any assistance.

Just had Brian tow my Audi up to the dealership in Danvers. He was prompt, professional and took extreme caution with handling my vehicle. Excellent experience. Highly recommend Mass Towing.

I had an awesome experience on monday with Craig. He arrived promptly, hooked my car up and had me at my destination in no time! Will definitely use their services again!

Ivan installed my AAA battery today. He was very efficient, pleasant and filled my in on every step as he worked. Tested my old battery and taught me things about batterys that I didnt know.

Ivan was very kind and did a great job. He had the right parts and the proper tools. Id use there services again and would recomend them.

Brain came to save the day!!! Quick and easy jump start. Good customer service and great personality.....well recommended.

Just had one of the drivers show up to my house to help me with a flat tire. His name was Ivan and was super friendly. The service was beyond my expectations. I am glad to use AAA service and will be a returning customer. Thank you for your service.

Mass Towing services trustworthy, fast and friendly! Brian really helped me out today when I stalled and needed a tow! He is knowledgable, accommodating and helpful! I will use this company again if I have trouble! Thanks.

Thank you so much MassTowing!! I can ALWAYS COUNT ON YOU GUYS!! THANKS FOR TOWING MY CAR AND ALSO REPAIRING MY CAR TOO!! Thank you B for making my situation so easy

My car stalled and would not accelerate. Craig came to the rescue within the time frame AAA indicated. He was very helpful and offered services from the shop and answered all my questions and concerns.

Awesome Place and great customer service considering how busy they are

Christian was very thorough with checking and replacing battery. The price was right, I had other quotes that were higher and some bolts were loosened up by other garages. Christian went over everything with me. Thank you

Thank you Bryan for such the great service. It was a challenge, but he made it happen! Amazing 👍🏾

Great service and super friendly!!! Their tow man Craig really helped me in a tough situation! Went above and beyond to try and figure out what was wrong with my car on the spot, and when he couldn’t he told me about the services they provide in diagnosing cars.

Brian made sure I was safe and helped me tow my vehicle after having a flat tire. Top notch customer service!!! Thank you Mass Towing! Ask for Brian!

Great service and attitude. Quick to respond and extra road knowledge used to really help me out. Great job, Bri

My mom locked her keys inside the car, and was left at a bad spot and out in the cold. Graig got there in less than half an hour, and unlocked the car in no time. Really helpful guy! Keep up the good service.

I was very satisfied when Mass Towing came to save me from what I thought was goin to be a nightmare but thank god for the professional and very friendly service by Brian !! Thanks again and I would definitely call them again in a heartbeat!! The best tow truck company in Lynn!! 4-REAL

Thanks for towing my vehicle this morning. Great job Keith. Service was great.

Honesty and reliability. Cant ask for more in the towing business.These people are like the Navy Seals of the towing world.If you are stuck in Boston area, remember this number.

Brian came way faster then the time frame AAA quoted me. He was very nice and professional and got my car hooked up quick so I could make it to work

I highly recommend Mass Towing Services. They are true professionals. They worked diligently for me and exceeded my expectations!

Oh my god I love these guys! Got stuck with my car in Nahant beach and called this company. Corey came and helped me and towed my car to my mechanic in no time. He also gave me a ride home which he didnt have to do. Thank you! Helped me save some money.

Great experience all round I had a special Toyota battery he didnt have on his truck but I followed him back to the shop and they changed it in a few minutes. Great job guys and gal . Thank you

Brian was great! So accommodating and friendly when I was in a not great situation with my car. Would highly recommend!

Hello my name is Glen Deloney, Im letting someone know that Ivan came out to give me a jump and I want to give him a five star rating for helping me. I want to say that he was very good and one of your best men, so please can you give him a rating. Thank You very much! From Glen Deloney

Had a battery jump and possible replacement service through Triple A. Very cold day and service guy was great, said was too cold to install battery and I would have to agree.I called back later in day to find out when they can get battery installed (Service I ordered) and reception told me to call Triple A. I tried explaining to her that I was not given the service I ordered and I just would like to know when they can come and install battery.. she hung up on me, then called back to ask for Manager and she hung up again, called to get name of Manager and she hung up. I was shocked that a company that deals with Triple A hangs up on customers..

Brian gave me great service. Triple a told me 90mins he showed up in 10. Great company.

A very pleasant young man named Ivan just left after getting my car started in a matter of minutes he also gave me a tip about my car fob. He brightened my day.👍👍👍👍👍

They shoudnt even be a company they suck took over a hour

Great reliable service, I highly recommend! Ivan was very helpful and fixed my car issue immediately!

Brian was a huge help, great guy, great personality. Gave me the info and help I needed. Definitely recommend Mass Towing Services.

Polite customer service. Brian was helpful and friendly. Wonderful service for help in my unfortunate situation!

Brian was so helpful to me with my flat tire. I would love to get him again when I’m in need of help thank you Brian.

The driver, Ivan, who has helped me before, was quick and courteous. I was relieved when I saw him pull up in his truck..Nice guy!

I called at 3 am, absolutely hopeless and hanging off of a cliff. Brian from Mass towing is absolute beast. Saved my life

Ivan was very nice and professional, he made sure my care was safe to drive and really explained how important it is to get my tire fixed and not keep the spear on for too long. He saved my awful Monday morning!!

The driver Craig was extremely nice and helpful. Definitely need more upbeat and friendly drivers like him!

Fixed my flat tire was courteous helpful friendly and professional the driver also gave me information about where I could have the tire fixed which was extremely helpful thank you

Big shout out to Bryan! I locked my keys in the trunk of my car which is a Saab – definitely not easy to break into!! But as he said he like a challenge he stayed persistent and eventually got it open for me!! So thankful 👍🏻👏🏻

Great and quick service one of the drivers Brian that came to help was very fast and polite mass towing is always going to be my number 1 choice honestly

Brian is the best guy really good, genuine guy hes helped me on many occasions and every time it’s always a pleasure I️ would always recommend him!!

Great company and the driver Stann was very nice and fast and efficient!! I would strongly recommend these guys!! Thanks again Mass Towing

I normally dont leave reviews but the service I received from this company was awesome thank you guys so much! My drivers name was Brian and he helped me in such an awesome way! Thank you MassTowing and Brian

I was very please Brian’s fast service!! I’ll definitely use mass towing in the future.

Thank you Ivan and Brian for braving the cold and coming out to provide great service

My daughters car died last night and Craig came this morning and was a great help and provided really great service!

Had my car towed earlier today and i will always use Mass Towing and the service was quick and the driver was a huge help and again i cant thank you enough B and MassTowing by far THE BEST TOWING AND REPAIR SHOP IN THE CITY!!

The driver Ivan, was very kind and informative to my specific situation. He clearly understands his craft and was helpful in offering multiple solutions.

Friendly and fast service! I had my vehicle towed by Craig and he was great.

Craig arrived in 45 minutes as stated and did a great job. He was curious and professional. Thank you Craig! And thank you AAA!!

Ivan is a great worker he unlocked my car in the rain and gave me a call when he was almost arriving

Great service!!! Stan towed my Lincoln Navigator and he was so accommodating and knew what he was doin!! Thanks Mass Towing

Thank you Brian for being a great person and changing my tire and making my situation easier.

Thank you Brian and Christian for coming to my rescue at the side of the road in Lynn today! You were fast and friendly! Dunks is on me next time!!!

Bri was very helpful and professional. I would highly recommend him if anyone needs a tow or anything else!!

Mass towing services is the best around and Brian is a hard worker. Great customer service!