Really great experience with Don Irbys Transmissions. No one ever wants transmission problems, however, if you find yourself with them, take your car to Don Irbys. They are great.
Top of line warranty on transmission warranty for no static made right my first choice better than the dealetships
Great place to go. They are friendly and our problem turned out not to be a transmission problem. They did what no one else had been able to do. They told us what the problem was and where to have it fixed. Would take any transmission problem to them.
I have been calling for 4 months trying to set up a appointment. Im told each time to call back in a month because they will not set a appointment for any day. I call back as advised only to be told the same thing. I call Ford and they say they are busy also and thats perfectly understandable but guess what they actually BOOK the appointment however many weeks out and are very professional each time! Its strange that a company refusing to book for a repeat customer they sure are staying busy for 4+ months even tho each time I call they say they are only busy for the next 3-4 weeks.
Have had 2 different vehicles transmissions replaced by Irbys. My current vehicle trans rebuilt at 131,000 miles. Today at 226,000 + is running strong... Every 25,000 miles fluids are changed by them and checked out. They are a wonderful folks. Professional, yet HIGHLY personable. They are family...Cant say enough... My only regret is that I havent commented long before this....Thanks Don Irbys... Chuck-His Touch Ministries
So far so good 👍
Everyone was super nice. I thought replacing a transmission takes a few weeks at some places, but here they took about a week and gave me a small discount to apologize for the wait. Very friendly, and the transmission check up went very quick too !
Great customer service. I highly recommend them.
Extremely professional! Quality work always!
I took my 1978 Trans Am in for a transmission fluid leak and I couldnt be happier with their service. The staff is very friendly and very professional. I arrived at 10:00 AM and received a call at 1:30 PM with a diagnosis and a very reasonable estimate, and they said it would be completed by 4:00 PM - all in the same day! Dependable, fast, and very reasonable are enough to recommend Don Irbys Transmission service, but to add in friendly and helpful puts this business over the top. Thank you to the nice lady at reception and all of the staff at Don Irbys!!
Great customer service !I bought a used Suburban with a revbuilt transmission from Irbys not long ago. Normally a warranty follows the owner. Not here. They transferred the warranty to my name without question other than making sure Im local. (Apparently Roanoke is local enough.)I traveled there this morning to have a shifting problem checked out. They knew I couldnt drop the car off and made sure to not keep me waiting too long. By the way,the couches in the waiting room are super comfortable and the shop cats are friendly.Turns out it wasnt a transmission problem at all but something else that was an easy cheap fix.Is much rather do business with these folks than any of the national chain shops and will travel to do so.
Great service reasonable priced
Don Irbys just rebuilt my Jeep Transmission. They were the most reasonable price/best warranty in town (and they were the only shop that didn’t complain about having to work on a CVT :) ) super professional, kept us informed along the way, and awesome customer service!
Amazing place!!!! I would not get transmission work anywhere else! Very nice people and reasonable pricing! If anything is wrong with your trasmission call don irbys transmission. You will be amazed at how helpful and great these people are!
100% Satisfied Great Customer service.
Jared Reger is not in our system, must have wrong shop. Thanks for the input but we do take care of our customers concerns ASAP. If you are a real customer than please call us with your real name! This name is nowhere in our files/ system! Thank you
Best bunch of people you will ever meet. They went above and beyond to help me out tremendously.
The best transmission guy around
Awesome service ... Highly recommended .. entire staff is super nice and helpful in every way!
Very knowledgeable and professional work
Good business. .treats you right..
Been there 2 times in 2 years, told them to put all new parts in the transmission and they shortcutted and reused the still working parts on my jeep, it is still under warranty and it should be a priority to fix first
Great service.
Always a pleasure