The service was great and promptly and appreciated everything the workers was friendly and very professional thanks. Again for the service.
Always prompt, professional service. Ryan has been our service tech for the last few years for maintenance and repairs on our HVAC systems and he is the best! Explains what the problem was and offers several solutions, including advising us on the least expensive route.We’ve also had a generator installed and serviced and they were fast and reasonably priced.
We had a bi-yearly service call that was past due (our fault not Wooldridge’s). All work was done very well and thoroughly. We were very pleased with the service technician. Could not ask for a more polite, hard working and informative person (Aaron Napier). We were happy to have had him here at our home. Thank you again Aaron and thank you Wooldridge Heating and Air. The Morris family
Aaron was extremely professional and thorough when he came to perform my biannual service maintenance. He took the time to explain everything he was doing and point out some concerns. He helped me set up some repairs that are covered under warranty and I am grateful he caught them before they became a major issue. This is the third time that Woolridge has been to my house for maintenance or repairs, and every single time I am so impressed with their employees and service.
Great technician (hope that is the right word!) On time. Knowledgeable. Worked thoroughly and efficiently. 10 stars!
Corey Davies is our favorite technician and the one we always request. He is such a professional, quick, courteous and knowledgeable, always fixes our HVAC system with care. Hell patiently answer any questions we have and is always friendly. Highly recommended.
Our heating unit suddenly died today and Wooldridge was able to come out same day and run a diagnostic test to find us solutions.The technician that came out, Tim Tamilio, was extremely professional and was so knowledgeable. I truly enjoyed my time talking with him as he was a great resource for info on our system and what we needed to do to repair it. Tim was also an extremely nice person, couldn’t have been more pleased with his service, thank you Tim!
Always a pleasure dealing with Wooldridge whether its the home office or service crew.Jason did an excellent job repairing a manufacture issue on our new heat pumps, and with the warranty through Wooldridge everything was covered without concern. Jason was friendly, professional and very informative with tips for equipment features and maintenance. Wooldridge was very responsive in fixing our issue.
This company is awesome. From the estimate to the installation, everyone was so great very knowledgeable would use them again.
Technician (Jason Goodman) was thorough, efficient, professional, and friendly. He explained what he was doing and why. I would request him anytime. Wooldridge is a terrific company with great people!
Went online twice to request a call back so i could get someone to come look at my HVAC. No one ever responded on the chat and no one ever called to set anything up. Called the business also. Went to another company they responded same day and has someone out the next day. Thiswould have been my first time using your business
Our family has had 3 experiences with Wooldridge, and they have all been excellent. Their prices are on the higher side, but as the old saying goes: You get what you pay for. If you need HVAC work, dont hesitate. It will be done right.
Very satisfied with this service. Jason was thorough, efficient and made sure I understood the process step by step. Highly recommended!
Thank you to Wooldridge Heating, Air, and, Electrical. They quickly found the problem and fixed it the same day for a great price. Another company told me to replace my whole indoor and outdoor unit which would have been thousands of dollars. Wooldridge saved me a lot of time and money. I would recommend them to anyone. They are very professional and honest.
I would give a negative 5 if possible. Had to submit a BBB complaint on this company. Worst company and product quality I have ever dealt with. 2 brand new outside units failed within a 2 month timeframe. Management does not take the customer seriously. Based on experience I would never recommend this place for any level of service.
Jason (and trainee Calin) came to my house--on time and wearing masks and shoe coverings--to perform maintenance on my HVAC unit. I am the first owner of this seven-year-old house and the first time Ive had maintenance done on my HVAC unit. Jason was personable, professional, and knowledgeable. He was also patient with me because I stood around watching everything he was doing and asked numerous questions--some more than once! He explained everything he was doing in detail so that I would understand. I needed two items replaced and Jason showed me the items and why they needed replaced. I will continue to use Wooldridge and I highly recommend them to anyone needing the numerous services they provide! Thank you Jason and Calin!
We had a new HVAC unit installed over the summer, today we had our maintenance appointment. Corey (technician) was awesome!! On time, professional, courteous. Weve been using Wooldridge for years now and always have a great experience. We Highly recommend them for your HVAC needs.
Professional, effective, and efficient. Great company at all levels.
We had an outlet that kept catching on fire on Thanksgiving day. I was panicked and desperate for someone to come out to help resolve the issue before the whole house went up in flames. I am so grateful for the technician who answered the call, Lynwood Cox. He was patient and walked me through several different checks. He was professional, timely, and knowledgeable. He took time to explain to me what happened. I am so appreciative of him and the work he did. I was extremely please and was able to rest comfortably that night without worrying if the house would catch fire.
I am really impressed with Jason Goodman who came today to clean and service my HVAC unit. I have been having musty odors coming thru my vents and I wanted to have a thorough cleaning! Jason did a VERY thorough job and took my problem seriously. He educated me on my system and cleaned every part of the system that was cleanable! Thanks so much for superb service!
As is reflected in the rating that I have posted in respect to the service we received today as part of our annual service contract, it was delivered in a flawless manner. We were blessed to have Jason responsible for fulfilling the specific inspections that are a part of the contract. Jason, however, not only performed the functions as required but shared extensive additional information with us regarding some options we might want to consider to increase the operational efficiency of our units. He possesses a remarkable patience, is an active listener, seemed to be genuinely concerned about what would be the best solution(s) for our specific situation and was very open / candid regarding the costs as well as advantages and disadvantages of the various options. Finally, the knowledge that Jason brought into the conversation was of keen value to us in our making an informed decision. It was obvious to us that Jason thoroughly enjoys his work and shares this enthusiasm with others. Kudos to personnel at Wooldridge for bringing this talented team member to your group.
Jonathan came at out request as our AC was not working properly. Regrettably after 13 years it was time to get a new full unit as it would have been too expensive to fix it. Chris & Matt came three days later to put in the new unit. They got all of the work done professionally. Everyone is friendly, knowledgeable and courteous. They have taken great care of us for 13 years. We do the twice a year cleaning to keep the unit functioning properly. We can always depend on them.
I had a great experience with Wooldrige tech Blake Jordan.Today he explained in detailed what to expect.When there was anything that he thought I should know he had me come and see it for myself.He shared the different plans and options.He worked inside and out of our home wearing all of his ppe (personal protective equipment).Including Covid covering and covering for his work boots.He was very respectful and articulate in his speech and very knowledgeable of his job.Blake is a definite asset to the company and we think his future is bright.My wife and I were very impressed.Wooldrige has thumbs up from us 👍.Nicole and Mike Boyd
We have put our faith in Wooldridge Heating & Electrical for many years now and have not been disappointed. Corey (our technician) has been thorough, work conscientious, and always motivated! I highly recommend them!
Thank goodness we decided to get the bi-yearly service with them. We have caught a few things that were covered by warranty that we would not have known about until too late. The service people are always knowledgeable and friendly. Recommend them if you are shopping around.
As usual, they showed up EXACTLY when they said they would. Performed maintenance on both inside and outside units very quickly. Super clean and professional. Corey is super fantastic; hope hes getting paid well.
Wyatt did an exceptional job on our unit! He performed routine maintenance and was very thorough. His professionalism and knowledge were greatly appreciated! Definitely recommend him for all our service needs.
Earlier I wrote a very critical review of Wooldridge Heating Air & Electrical because when a person spends a considerable amount of money to purchase a Generac generator and have them install it, I believe the new owner should expect it to work when needed. With the recent ice storm in the Smith Mountain Lake area and the power to the neighborhood knocked out I anticipated my house was well taken care of with the new generator. When I learned the generator shut off almost immediately I was irritated to say the least. Luckily the old adage the squeaky wheel gets the most grease came to play after my multiple phone calls and complaints. To Wooldridges credit they did send out their service rep Tray who was able to analyze the problem and resolved the issue after two visits. Just as I have no problem criticizing a company when I think they messed up I also believe even more strongly in recognizing them when they fix the problem and presumably Wooldridge has done that with my generator. Since Ive purchased two 22kw Generac home generators from this company I hope that will show that I have a lot of confidence in them. Thank you Matt and Wooldridge for your helpful customer service.
Jason Goodman has been servicing our heat pump for many years. Jason is top-notch. He is very knowledgeable, professional, immaculate, and with nice manners. He always does a GREAT job! I rest assured that our heat pump is in the best hands. He cares and looks out for it to keep it running smoothly. I havent had any problems with our York, thats seven years old, because Jason takes good care of it. I always request that Jason be the one to come to service it. I look forward to him coming.
I would highly recommend Wooldridge Heating, Air and Electrical for your needs. I had an issue with my heat pump and they sent Caleb out to diagnose the problem the same day. Caleb was courteous, knowledgeable and professional. He explained the problem and answered all my questions. He was able to schedule a heat pump system installation the next day. The installation team, Joseph Worth and Chris Cinardo, were exceptional. They were prompt, courteous, knowledgeable and professional. They explained what they were going to do, answered my questions, and got to work. They worked diligently for 6 hours and installed the system to code. They removed the old heat pump system and left my property clean and tidy. Joseph presented me with a folder with all my documents - instruction manuals, warranty, etc. Thank you, Joe and Chris, for doing such an excellent job!M. Eagen
Van 130 parked in an invalid parking space blocking my parking space. I asked the driver to move his vehicle and he made it seem like such an inconvenience... he moved the vehicle about 5” forward still blocking my spot and I had a car full of groceries that I had to carry in from a long distance away. I don’t appreciate this jester and thought I’d make a formal complaint about this guys behavior and inconsiderate attitude!
Great service really helpful
Jon was my technician. He was skilled and very knowledgeable. He explained everything he did and showed me parts that needed replacing. Jon was courteous and a pleasure to work with. He also helped me learn more about the setting on the thermostat. Jon also took the time to show me how to replace the filter. I look forward to having him continue to service my unit.
Have used Wooldridge for over 20 years. Their expertise & advice has always been spot on. They answer all your questions, are friendly, punctual & share their knowledge. Wendell is our favorite technician, but the entire team is exceptional. Trusted professionals who deliver quality care & service. They will always have my business!!!
Very knowledgeable and professional technician. On time and personable. Did a thorough cleaning and tune up on my AC unit. Found a marginal part that tested lower than standard and replaced it (prior to breakdown). Very pleased with Wooldridge.
So happy w my service anytime I call. Always doing more than expected. K is a great tec. He keeps me informed of what he is doing.I recommend the twice yearly service calls for maintenance. It may cost a small amount but saves you even more. Thanks everyone.
As always, the employees at Wooldridge do a great job. Appreciated the great deal on seasonal maintenance. We have two units that they installed commercially and one unit at my home. Micky did a great job today. They take the time that is needed to make sure the job is done right! Always a return customer.
I was very pleased with the recent work done on my main heat pump and second unit by Jason Goodman, from Wooldridge. Jason was very thorough and helpful on this maintenance visit. He pointed out what needed replacing and what didnt.I would be happy to have him come again next year.
I have used this company for the past 2 years on the home I live in and the one I rent out. They do an excellent job! I also just recently had them install a generac generator onto my house. Very professional and friendly guys!
Our family has used Wooldridge for at least 20 years. Their team provides the exceptional customer service. We look forward to seeing Jason for out tune-ups. He is knowledgeable, skilled, courteous and friendly. Even our two dogs love to see him coming up the driveway. Thanks Wooldridge for always providing our family the best service in the Lynchburg area!
Caleb Hanks provided an outstanding level of performance when he performed a Preventative Maintenance Inspection of our house. Caleb was extremely responsive to my questions and concerns, was very knowledgeable, and provided 1st class service. I sincerely commend his efforts to ensure his customer was satisfied. I would want Caleb to return for future service visits if he is available.
I wanted to update my review to once again let people know how wonderful these folks are to work with. Just had a semi-annual maintenance call this morning and the service tech, Ben, was extremely knowledgeable and courteous. He explained all that was done and I am always confident that these guys know what they are doing. Thanks again for a job well done!Absolutely stellar service! Ive worked with Wooldridge for close to 2 years now and recently, I needed to have my furnace replaced -- and I decided to convert to a duel-fuel/hybrid system. These folks (especially Tim, Chad and AR) were a joy to work with and EXCELLED in all 3 areas of honesty, price, and timeliness. In this day and age, its amazing if you can get 2 out of 3 of those, but they did it. They are an awesome company with real dedication to customer satisfaction.
Jon Perkins did a great job with unit tune-up/service. He was polite and friendly. He reviewed finding following completion of tune-up.
Our experience with Woodridge regarding maintenance service of our heat pump and installation of UV air treatment system was excellent. Their good reputation is well deserved. We would not hesitate to recommend them.
Excellent care and time taken to discuss issues and options. Well mannered and professional at all times. Definitely satisfied.
We have ALWAYS had a great experience with Wooldridge. Every technician weve ever had has been knowledgeable, courteous and friendly. Its been great having Jason Goodman service our two units every six months for the past few years. Weve gotten to know him personally and its a comfort knowing he is someone we can trust in our home as well as his recommendations.So very pleased!
Your Technician was polite, asked the right questions and explained some of the items that I did not know about regarding some of the metal materials used in the equipment. Would hope he is able to do the next tune up.
Vey informed, and very polite.
We thank you so much for all you did for furnace. Those 30 something nights it was as cold inside our home as it was outside. You never gave up until you found the problem and at no extra cost. Thank you again.
RE: the seasonal checkups for my heating and cooling unit.Kevin has been the person I always ask for when making these appointments. He always calls 15-20 minutes ahead of time to let me know that he is on his way. He is always punctual and is so courteous in answering any questions I have. He gives excellent advice and is very knowledgeable about everything related to the unit. He is thorough and professional. He is an asset to the company.
Electrician was on time and very knowledgeable! We had one electrical issue that he was able to quickly fix by thorough investigation. We really appreciate his expertise and the value/fair pricing.
Wooldridge is great locally owned company. Ben completed a service appointment today at my house. Ben was on time, courteous and clearly takes pride in his work as well as his customers. Most of all Ben was honest and gave some helpful suggestions to protect my system. Thank you Ben and thank Wooldridge Heating Air & Electrical.
They got sum good military employees but prices are a bit high
We have been a customer for years and are so very pleased. Jason was here today for our twice yearly servicing contract. He is professional and so knowledgeable. We love Wooldridge and highly recommend this company.
Mickey was my technician. He He was very professional and I could tell he knew exactly what he was doing. After finishing the job he explained exactly what he did and if I had any further questions.My experience with Wooldridge was very positive and I wish Mickey the best with the company.
I wanted a general check up on my boiler and radiators since I was new to having that sort of system. Corey was cheerful and full of information. Im confident when I call Wooldridge they will send someone whos professional and easy to get along with. They are also reasonably priced.
Very trustworthy ac/heat co. in Lynchburg.
Chris was very helpful. He showed me how to clean the furnace filter, take it out and put it back in and suggested a filter for the return. I could not ask for a nicer technician. Great person to work with and a wonderful company to take care of my of my furnace.
I count on Woolridge for heating and A/C system check-ups and any needed repairs, and I have complete confidence in Woolridges recommendations and work. Ive had good experiences with all Woolridge technicians, but most recently Jonathan was exceptionally helpful and informative. Woolridge is simply the best.
I like everything about Wooldridge HVAC service. This time the technician explained about some extra equipment that we could purchase to help improve the performance of our system and our indoor air quality. Im very impressed with this technicians knowledge, performance and professionalism. Wooldridge is right, their people make the difference. He was also able to get our neighbor to schedule a cleaning and become Wooldridge customers.
My Wooldridge technician was very professional and knowledgeable. He performed the maintenance very smoothly and gave me a suggestion to save me money in the future: purchase of a permanent filter that can be removed, cleaned and reused. I really appreciated that tip.
Great work. Highly recommend. I trust them.
Weve been Wooldridge customers for many years, starting when they responded on a hot Saturday afternoon to repair an air conditioner. We hadnt had any dealings with the company, but they responded within a few hours and got severed high pressure line repaired and gas replaced. We started a twice yearly service contract after that, and have been customers ever since. The technician who serviced our three systems today did an excellent job, as I have come to expect. Theyve responded very quickly to problems, even on weekends. I am very satisfied with the service and the people.
Jason did a great job checking all our heating and cooling systems. He was very friendly and explained everything to us. We have had a great experience with all the Wooldridge employees. They have all been very professional. Thank you.
Jason Goodman showed up at our house right at the appointment time. He was so friendly! And showed so much professionalism. We always ask for him!
I called after hours with a problem with my thermostat. A technician immediately returned my call. We discussed the issue and he was willing to come to my home that evening. I thought that was unnecessary and waited until the next day. At 10AM the tech arrived and the problem was resolved.However, an additional situation occurred and he returned the next evening. He diagnosed the problem which required another part. It was after hours on Friday night and the shop was closed for the weekend. He contacted his supervisor who was able to acquire the necessary part. My tech then met his supervisor, got the part, came back and fixed the the furnace. I am grateful to have met and worked with Chris Floyd. Not only is he knowledgeable and professional, he had the patience to answer all my questions. I highly recommend Wooldridge and gladly give 5 stars.
He was very professional, polite, and willing to engage in light conversation. He got here exactly when he said he would. He could have charged me so much more bc the unit breaker was upside down which is why it didnt work, but he only charged the service fee. 10/10 would recommend to friends and family. 10/10 chance Ill be calling them if I need help again!
Caleb and Mick were punctual, courteous and professional. It is a pleasure to consistently have a great group of people to service your equipment! Keep up the good work.
Wooldridge put my heat pump/air handler system in 15 years ago. They have always been dependable, professional and reliable. They have been a staple in our area for years. When it comes time to replace my unit I will definitely stay with them.
Awesome work... but expensive
Jason was very professional and helpful in cleaning the Daikin unit at my home. He took time to show me what he was doing and why and to me this was more than helpful. Thank you😇
Rapid response, great communication, friendly scheduler and technicians. Very courteous servicemen careful to cover their shoes each and every time. They took the time to explain their work so I would be better informed.
Jason Goodman always takes care of our semi-annual maintenance and he couldnt be any better! Jason is fantastically qualified and always takes time to understand any issues to make sure that they are taken care of perfectly! Do yourself a favor and have Wooldridge take care of any HVAC needs that you might have!
CalebWas knowledgeable, friendly, neat, And answered all my questions in away I under stoodWould recommend this companyVery professional
My technician is Wendell. He comes twice a year to check heat and cooling.Wendell is kind, careful and professional in his dealings. The furnace is working well. The company calls me to make appointments. I am pleased with Wooldridge.
Jason was very professional. He was very pleasant, neat, and concise with his report on the condition of our units.
Brendan Burrell has serviced my homes and always does a great job!!!Informative, thorough, knowledgeable and kind. I know we are well cared for! Thank you Brendan and Wooldridge!!
Their technicians are friendly and knowledgeable. They give you their card so you know who is doing the work. Office staff is also friendly. Maybe not the cheapest but my experience over the past 4 years has always been positive.
Clinton Hubbard arrived on time and explained the details of the service being performed. The work was conducted in a quick and professional manner. Clinton also answered several questions that I had along with making a valuable suggestion. He has my highest recommendation!
I always request Jason. He has been coming here for several years. I live in a condo and he services others in my building. He is polite, competent, and conscientious. I hope to have him service my unit for many years to come
Corey Davies does a wonderful job. He is prompt, professional, and kind. I appreciate the great job he does.
I had my routine service done on all my HVAC units and the technician, Jason, went above and beyond, explaining everything he did in detail. I highly recommend them for all you heating and cooling needs.
Great and professional service Matt and Kenneth did a great job and thanks for great customer service Jason Thomas appreciate all you guys did for our new unit
We have always requested that Wendell do our bi-annual HVAC checkup. He has always been friendly, very knowledgeable and professional. He explains things clearly and we have always trusted his assessment of our systems. we knew that we have been dealing with an older furnace that dates back several years and he has told us on the last 2 visits that we may be facing a replacement. The time came this time around and he has walked us through our options for financing, scheduling and installation issues. We have had Wooldridge has our go-to service people for as long as we have lived in our home and we hope that Wendell remains a long time employee.
Woolridge has always been a very reliable responsive company. I recently had my system serviced. The technician Jason was very professional, personable and very skilled.I also had a recent emergency issue involving my generator. The response from their electrical team was phenomenal. Kudos for Woolridge!
Service person (Jonathan) was very knowledgeable and proficient in his work and very good and clear with his explanations. I am most happy with the service, as I have been with the Wooldridge personnel for many years.
We have used Wooldridge for more than 20 years...they always do a great job, and we especially like Corey!
Corey Davies at Wooldridge Heating & Air always does a great job and we have confidence in his work! The company has worked with us to make sure our heating/cooling unit works efficiently.
Also very knowledgeable, courteous, and professional. Very pleased with the technician, and the job performed.
Clinton arrived on time, was pleasant, and went right to work. He answered questions I had. He finished promptly and said his farewell.
Appreciate the diligence and effort to solve a problem with a new heat pump system that was installed about 6 months ago. Both technicians who came to our house were professional and really worked hard to solve the issue. A part was ordered and installed the next day... have used Wooldridge since we moved to Lynchburg in 2006 - very happy and satisfied!
We’ve gotten the news that we need a new heat pump, but Wendell at Wooldridge made this experience less painful. He was very knowledgeable and helpful in talking with us and our new system will be installed on Monday. I would recommend these guys to anyone!!
Okay I know my guy posted a review already on the situation but again we can not say enough good things about them and tell how much we appreciate their time, work and flexibility with our needs. I just wanted them to know what an amazing job the tech did and how patient he was with explaining everything he did to my boyfriend as he was interested in it and he explained it step by step to him. The fact they worked with us on payment and just treated us like family meant a lot. This is the ONLY place we will go to and let work on our house.
Jason Goodman Was a nice guy did a great job
When we first purchased our home four years ago, we knew that we would need to eventually replace the two aging HVAC units. I started researching HVAC contractors and gathering bids. Jason Thomas promptly returned my initial call for an estimate and quickly made time to come and look at our property. Jason spent much more time looking at the details of our house, calculating square footage on each floor to assess the proper equipment needed and making helpful suggestions about how the installation would take place. The Woolridge technicians came out in February of 2019 to install the downstairs HVAC unit. The whole process went very smoothly as they arrived on time, worked steadily throughout the day, and interacted with me in a professional manner. The air quality and climate control was greatly improved due to their work. We also found significant savings in our electric bill. As we made plans to have our upstairs HVAC replaced, I knew I wanted the same high quality unit and professional job done by Woolridge earlier. Jason came out again and carefully looked over all of the details in creating his estimate. We talked about details such as installing the tubing in the attic ceiling instead of having it on the floor, as the old unit was, to create more space. This installation included running the exterior drain pipe from the second floor down through a gutter to create a more attractive appearance. The technicians did an excellent job throughout the whole process. We are very pleased to have our entire home heated and cooled by Woolridge Heating, Air, and Electrical equipment. If you are looking for a reputable company who are very easy to work with and will provide excellent service, look no further than Woolridge.
Jason Goodman always does a great job for us. He is always prompt, efficient, and personable. Thank you, Jason!
Very Satisfied with the service the crew provided during installation of my furnace. Very professional and polite.Thank you
Easy gas furnace tune up. The agent explained what he was doing, and what I need to do to maintain the unit.
Woodridge did an excellent job of repairing and recharging my heat pump. The service was very fast. Everyone I spoke with from the receptionist to the technician was very courteous friendly and seemed happy to be doing their job. In a world that has grown increasingly more profit oriented and cold, Woodridge is a stand out breath of fresh air and does things like they were done 20 years ago, they have not changed. Thanks for great service. Bruce,