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Serenity Dental
1849 Collier Pkwy, Lutz, FL 33549, United States
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Serenity Dental

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Vo
Review №1

I have severe anxiety and going to the dentist makes it worse. The entire staff from dentist to reception were awesome! The atmosphere when I walked in the office was calm not crowded and hectic like they were just getting as many people in and out as quickly as possible. I felt at ease when I opened the door and it wasn’t chaotic. I felt no pain at all during the procedure and dentist was very assuring the whole time that I was doing great. I usually leave too anxious to return unless I have an emergency but I am actually planning my next visit for cleanings I will never go anywhere else again. Thank you for treating me with such good care. The name Serenity Dental is so appropriate!!.

Mi
Review №2

Hands down the best Dentist in Tampa! My whole family use Dr Patel and he is Awesome! The office staff is great as well! I highly recommend Serenity Dental to anyone looking for a dentist, you won’t be disappointed!

Ca
Review №3

I just love this whole office! From Maryanne in the front, to Brittney and Dr. Patel in the back. They are always so kind! I’ve never once felt like I was “upsold” on anything here. They’ve always presented different treatment options when needed, and most recently I’ve gotten Invisalign through them. I’ve been nothing but happy! If you’re looking for a kind, gentle, skilled dentist… Serenity is surely your place! ☺️

Ju
Review №4

I’ve been going to Serenity Dental for years, and I have never been disappointed. I had a lapse in insurance for one year and had to go to another dentist, I could not wait to return to Serenity Dental. From the front desk, to the hygienists, to the dentist, they’re all very professional and on time . My last cleaning, which was this week, was done by dental hygienist Nirali. She was actively aware and responsive to my sensitive areas and was very thorough. She did a fabulous job cleaning my teeth, and was one of the best cleanings ever, hands-down!

Wi
Review №5

Everyone was friendly and made me feel comfortable. The Dr. explained all options to me without any pressure, and the pricing was cheaper than others in the area. Make no mistake, lower cost did not sacrifice my experience. The office was clean and organized! Great experience!

Ke
Review №6

This is my first visit to this practice. The office is clean. I like how Dr Nilash Patel explained his diagnosis with the technology used to point out problem spots on the screen. His assistant, Britney, was super nice and thorough. She explained how things were done in this practice. Also, there were no surprises on charges as she printed an itemized statement for me to review before the service was rendered.I would would given this review 5 stars if not for the front desk. She was rude. It also took me several phone calls to my insurance to have them conference with the front desk for not accepting my insurance.

Ch
Review №7

I was a Serenity Dental patient for years. I changed jobs, my insurance changed, and they didnt accept the base package at my new place of employment. I thought, oh no biggie, all dentist are the same. I could not have been more wrong. After multiple horrible experiences with two other dentist offices, I made sure to pay attention during open enrollment at my job to up my plan to get back to Serenity Dental. It only cost me $3 more per pay period to get on a plan they accepted. Boy was it worth it! I went in today for a crown replacement (from my previous horrible dentist). I was super nervous because of my past experiences. Dr. Nilash Patel was AMAZING. I has zero pain during the procedure and after. He and his assistant made me feel at ease from the moment I sat in the chair. My temporary crown fits better and feels better than what I had. All dentist are not created equal. I will never go to another dentist again. Even the cleanings were far better than my previous dentist office. They were always uncomfortable and slightly painful. Lauren did my cleaning a few weeks ago, and I could not believe the difference between my experience with her and my previous cleanings. Zero pain and my whole mouth felt amazing. I cant say enough good things about this dentist office. From the front desk staff, to the dental hygienist, to the dentist, all are top notch.

al
Review №8

Overall it’s good. However, in my recent visit, the hygienist was rough on my gum while cleaning. I can tell she is new. Also, I didn’t like that the dentist only comes two days per week and no other doctors were available that time for consulting. The hygienist told me you can schedule another time when the doctor is here..well..I value my time and it’s hard to get off work early just to go for second appointment. I will probably choose different clinic next time.

Ja
Review №9

I’m very grateful to have chosen them for the my dental needs. Everyone I have encountered so far has been super nice & caring. The hygienist Mena or Nena not sure what her name is unfortunately, was extremely kind, gentle & made me feel comfortable.

Ho
Review №10

As usual, I was quickly accommodated for my minor emergency. My options were explained and with my full understanding and approval, efficiently resolved. The staff is friendly and professional.. Dr Patel projects a quiet competence that is reassuring, especially for the anxious patient. I would and have recommended this office to friends.

Da
Review №11

I went for my cleaning and the Hygienist was super careful with my mouth, gentle and also at the end explained to me what she got done that day. I recommend this office, the front desk staff is very helpful.

An
Review №12

They are very professional and polite. My experience has been excellent with this dentist. The entire staff is very friendly and they treat their patients great!

As
Review №13

I had a new patient appointment with Dr. Patel this morning and was very impressed by both his bedside manner and the thoroughness of his approach. He took the time to explain in great detail the information he was gathering from my x-rays and, although I needed to be referred out to a specialist, I have every confidence I am on the path after the in-depth discussion of the treatment options. I truly appreciate the honesty, kindness, and professionalism that Dr. Patel showed throughout my appointment and would highly recommend Serenity Dental to others.

Ma
Review №14

Felt very comfortable with the new hygienist. Keep up the good work with finding your staff.

Ha
Review №15

My mom went for her annual cleaning and Beth was a total angel. The staff in general were very courteous and friendly from beginning to end. I definitely recommend Serenity Dental.

An
Review №16

Everyone was nice, had no issues whatsoever.

Ji
Review №17

Once again, the staff was awesome. I have been with them for about 9 years.

Vi
Review №18

I had change insurance and I need to get a new Dentist, I always prefer a Dr with there private practice but with my insurance was very limited. I was so happy to find this office, one of my grown broke in half on one of my molar and I need to get it fix ASAP. I was very impressed with the Doctor and the staff, he was very knowledgeable and explained the process very well soft hand, every one was very efficient.

Th
Review №19

My fiancé and I had struggled to find a place willing to work with us. We needed a lot of extractions and Serenity Dental makes sure you are comfortable and their prices affordable. The staff is incredibly kind. Especially Nila, an incredibly kind and generous woman who made me and my fiancé feel extremely welcomed and taken care of. - Kelsey

Ka
Review №20

My appointment with Serenity Dental in Wesley Chapel was good. Carrie and Dr. Nilash Patel were very thorough and listened to what I was concerned about. An explanation for each procedure was made. No pressure to have anything done. I love this office and Dr. Patel. Very gentle and friendly. I would recommend Serenity Dental.

Vi
Review №21

Fantastic service. Best Dentists around!

Ad
Review №22

I was running late for 15 mins and receptionist cancelled my appointment for being late.

Ha
Review №23

Hello,I had an appointment for a regular check up. I was attended on time. The doctor is knowledgeable and most importantly he explained to me what the problem was and what procedure needs to be done.Staff is very friendly.Thank you very much.I will definitely recommend Dr. Patel.

an
Review №24

I won’t go anywhere else. Dr Nilash is definitely the best, this coming from someone who doesn’t like going to the dentist, being very sensitive to pain and just not being easy overall LOL. HE IS THE BEST!!! He is kind, patient and understanding and the best hands ever.

Ja
Review №25

Friendly staff and dentist. Got me in quickly for an emergency.

pa
Review №26

Ive been coming to this office for many years. There has never been any kind of an issue. The office is doing what they can to be covid safe currently.

tr
Review №27

Frustrated that at my initial visit 10 or so x-rays were taken w/o me being asked. Patients should be given options out of concern re radiation exposure. Also disappointed that the visit didnt include a cleaning, which would seem to be a given.

An
Review №28

Don’t wait your money and time to come in this store for your toothI spent $150$75 for exam and $75 for glue the teethit’s work only 1 week same at I buy in counter but on counter cost only $15 and can keep 1 week tooI came back asking them fix it they didn’tThey told me have to got New it been old but I know it last for 10 years but my only 4 yearsThey just want me spent money from them because if they glue on it I will not order new oneHe asked me do you want to order the new one today is cost $9000.00Last week Im thinking when it fall off I will order the new one from them but now is not work for us .Don’t wait your time to come to them to get your teeth

an
Review №29

I been going here for about 7yrs and I have not had one issue with anyone at the office. I go to the one near Sams club. Office staff is wonderful and Dr Patel is excellent. Would not leave them at all.

Re
Review №30

Had an excellent cleaning experience at Serenity Dental today. Felt very comfortable amd safe with the office protocols. Absolutely love getting my teeth cleaned here!

Ca
Review №31

My experience today was great. Dr. Patel and staff are very friendly.

Ki
Review №32

I think it was rude of you to put me out of your office. I do not owe you and I have dental insurance. I had an appointment to which I arrived timely. Your staff requested a preapproval for teeth #12 and #04 and received it; however, failed to ask for a preapproval for tooth #3. When I arrived I was asked to pay full amount for a crown for Tooth #3. When I asked if that was my portion after insurance, I was told I was too many problems and asked to leave. I valued you and I enjoyed your services; however, I do not agree to paying more than my fair share nor do I agree with insurance fraud. Thank you for not charging me $25.00 fee for failure to keep my appointment. I think you were rude and insensitive.

Da
Review №33

Had a tooth extracted today, they put me at ease, let me know every step of the way, and didnt feel a thing. Affordable, kind and caring! Amazing doctor and the nurse who helped was absolutely fantastic and helped keep me calm. Thank you!

Ja
Review №34

Everyone was wonderful super friendly except the on woman at the front desk with dark hair she didn’t have a name tag. She was not friendly at all she didn’t seem to fit in was constantly making faces and grunts under breath other then her they are 5 star dental

Ch
Review №35

I loved that the actual dentist does the first cleaning, and the staff was friendly and prompt. I’m so happy we switched to Serenity Dental!

Gu
Review №36

HORRIBLE staff! Unethical dentist! The way they treated my son (who turned 18 a month ago) should not happened with anyone! They give you one price via phone and try to squeeze you to do “extras” while you there.... no trustworthy or reliable! I do NOT recommend this place to any of my patients ever again!

as
Review №37

Dentists of the Year! HA!!!! They buy ads in the magazine and get dentists of the year, dont fall for it! This place caused my wife pain. Youve been warned!

Ih
Review №38

Dr. Nilash is one of the rare doctors who cares about his patient and does not give a top priority to collecting money. My wife visited him in his clinic. He checked her case, referred her to another doctor, who could be more specialized in her problem. He did not get any insurance papers signed or any money collected from her. This’s really rare nowadays...

R
Review №39

I would NOT recommend!!!! I was told I have a tooth that needed to be extracted immediately, but authorization needed to be sent to my insurance.2 months later STILL WAITING!!! HORRIBLE!!!

L
Review №40

Dr. Patel and staff are friendly, compassionate, gentle and understanding of patient needs. I am very pleased with their services.

He
Review №41

Great experience from the moment I walked in. Professional staff, lovely office. Dr. Patel was very informative and I am looking forward to working with him on my extensive work.

Ju
Review №42

I haven’t been to an dentist in forever maybe over 4 years just didn’t have insurance and I was having pain and they found me an apt the next day after I called like 10 different offices and they treated my pain that day was very happy with outcome. No problems with office

Ti
Review №43

So amazing ! Everyone is so nice !

Da
Review №44

Great staff! Dr Nilash was awesome. He made sure I knew what was going on step by step and made sure I wasn’t in much pain during the Procedure.

pf
Review №45

Been coming here for years! Always take the time to understand patient needs. Very happy with the Dr and entire staff. Highly recommend!

El
Review №46

Would highly recommend Serenity Dental !! They are very professional and compassionate. I make my appointments in Wesley Chapel and really like the atmosphere. Never thought I would say I love my dentist but it is true . 😁

He
Review №47

Dr. Patel was very kind, professional and through. One of his hygienist on the other hand was not as pleasant to deal with. She was not understanding at all and did not seem comfortable in her work.

Na
Review №48

Dr. Patel is a kind dentist. I come from an era where children were afraid of dentists. He is always friendly and caring, as is his staff. Dr. Patel tries to make your visit as painless as possible. I’d recommend him and his staff to anyone.

Wi
Review №49

Just had to have 4 teeth removed and a filling - very kind people and very patient. I am so thankful I found this place. It totally changed my perspective on dentists and I will always go here now. If you are on the fence about going here - take the word of someone who was petrified and shaking all the way up till it was time - they are the people you want to be taking care of you.Thank you all for your kindness and patience.

Mi
Review №50

Friendly and efficient staff. Thorough and professional cleaning. Ive been going here for years and highly recommend.

An
Review №51

I called because I needed a root canal done. They scheduled an appointment and everything, but when I told them what I needed, they told me they dont do root canals and asked me to call Dr. Beach. I did, yet I got put on hold for 10 minutes. A waste of time. I found someone else immediately after hanging up on Dr. Beach.

De
Review №52

Super friendly atmosphere. Staff and dentist very welcoming.

Jo
Review №53

Have been using this dentist since after moving Tom FL in 2017 and it’s the best dentist my family and I’ve been. Through every six month check ups, all of my family have been treated successfully. Lia, I’m not sure it is correct, but she is the best dental hygienist we’ve been experienced in 20 years in the States!

Da
Review №54

Dental visits are one of my least favorite things, but Serenity Dental made it a pleasant experience. The staff are very friendly and courteous. Dr. Patel is very gentle and soft spoken. The office is modern and rooms have a beautiful view so you can watch the Florida wildlife as you wait.

An
Review №55

I love this dental office, friendly, fast and very professional. I cane in for an extraction I was in and out... But mostly importantly no pain, for someone who has a fear of dentist. I highly recommend this dental office to anyone. #drpatel

Sa
Review №56

Best dentist I have ever been to. The staff is so pleasant. The office is pristine. Dr. Patel is knowledgeable and explains everything so I know what to expect. I have found my forever dentist. Thank you!

Aa
Review №57

The atmosphere and energy of this office was amazing! The scenery was absolutely beautiful I can definitely see why its called Serenity Dental.

gi
Review №58

My visit was great. The staff was professional and greeted me promptly. My appointment was at 8 am and I did not have to wait long to be brought to a room for my cleaning. The cleaning was performed professionally. I was out of the office in 45 minutes. Serenity Dental is a wonderful dental office. I have been a client for about 10 years.

di
Review №59

I like the friendly staff by i hated the hydrogen peroxide mouth wash protocol. It almost made me vomit

Ro
Review №60

I recommend to anyone who is seeking affordable, fast, and thorough Dental Care to start here first. Dr. Patel is great!

Ra
Review №61

Great staff! No BS, just facts. Ill keep coming back!

Ch
Review №62

I would love to share my experience in this clinic. The Dentist Doc. Patel D.M.D is very professional and helpful so that you have less worries. The staff assistants are accommodating, she offered me a protein shake (which was a very nice gesture)since I had not eaten yet. It took less than 40 mins for the extraction of my 2 upper wisdom teeth and a molar on the bottom. Thank you everyone! 👍🏼 See you all soon!

El
Review №63

My first time at Serenity was great! Staff was friendly and professional. Maryann was great getting me in ASAP for an emergency.

Ka
Review №64

Always fit you in when you need them and provide great service. Definitely recommend! Thanks

Bo
Review №65

Ive been going to Serenity Dental for many years now. I have recommended them to many people & no one has been disappointed. everyone who works there is professional, friendly and gentle. Both dentists are awesome. I wish I could give them extra stars!

Ro
Review №66

I called Good Friday morning hoping they would be able to see me. I had excruciating tooth and jaw pain...they got me in so quickly. The staff was professional and so sweet and the doctor was wonderful. No unnecessary work or charges Switching to them to be my regular dentist

Ma
Review №67

This was my first visit to Serenity.Responding to an emergency tooth loss, they were great! I was in very quickly. The staff was very helpful and very knowledgeable. I was in uncharted waters, and they helped steer me in the direction that was best for me. I will be a Serenity client from this point forward!

Al
Review №68

Excellent service, reasonable prices.

Ya
Review №69

This visit was 1 of a kind, the office was clean and very welcoming, the whole staff was awesome, Dr Patel was very Professional and great, If you are looking into a Dentist this is the place to go!! I was looking for one in a long time and I have found it. Great Job!

Vi
Review №70

Love this dental office, staff is very nice and they get you in and out quickly. Thank You

Mi
Review №71

They are always willing to accommodate me into their busy schedule. I had an emergency and I was given an appointment right away. Even with the doctor’s busy schedule.

Na
Review №72

Serenity Dental is great. The hygienist is great. I gave 4 stars because of the billing department which I felt was not up to par. You have to pay 100% up front and then wait for them to reimburse once the insurance pays. It took Serenity Dental to send us the refund after calling 4 times because they received the funds from insurance 2 months prior.

Me
Review №73

Love this office. Everyone is so nice and professional.

Li
Review №74

I, literally, skipped going to the dentist for years due to some horrible past experiences. I have had to have several old crowns replaced, and Dr.Patel is so gentle, quick, and precise. I’m no longer hiding from my dental appointments, and now my whole family sees Dr.Patel. I’ve recommended him to all my friends who live in the area. If you’re nervous, or just dread going to the dentist, I promise you will not feel that way once you come to Serenity Dental.

je
Review №75

First time at this office to get a tooth pulled and filling. Extremely friendly staff and the process was quick!!

Da
Review №76

I needed an extraction. I was very frightened by the procedure. The staff reassured me that it will be painless and they were 100% right. Not a single bit of pain or discomfort. Very professional and highly recommended. Thank you!

Mi
Review №77

The employees were very professional. There was no waiting time and the doctor was amazing and thorough. The location was nice and price was great!! I was very impressed with Serenity Dental in Wesley Chapel. I will definitely recommend them to everyone I know.

Ed
Review №78

Great dentist office. I am new to the area and went to impeccable smiles. While nice, they tried to upsell me on all sorts of stuff and with my good dental insurance, I still would have had to pay $350-$400 out of pocket. I go to the dentist every 6 months and they recommended a bunch of fillings. Dr. Patel said my teeth were fine and did not recommend additional fillings. This advice went in line with my previous dentist.An honest dentistry and fair prices. Staff is friendly and I had no issues getting in and out. Dr. Patel also offered a thorough explanation of the condition of my teeth. Definitely going back in 6 months!

Ra
Review №79

My permanent retainer behind my 4 front teeth halfway popped off the night before I visited this office. Im from out of state and I didnt have an orthodontist in Florida, so I was pretty apprehensive about trying to find a new one that could help me quickly and cost effectively before my teeth started to shift. After a few calls the next morning I got in touch with Serenity Dental and they saved me. I called them at 9:15 AM and by 10:15 AM I had driven to the office, been seen, and had my bar rebonded for only $75. The office was clean and orderly, and the staff was friendly and professional. Cant recommend enough!

Je
Review №80

I called for 2 toothache they got me in explained everything and concord it :) they all are very polite from the moment I walked in to walking out everyone was so nice ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Bo
Review №81

I am so glad I found this office and Dr. Patel. He has gotten me through a broken front tooth and the office got me in quickly. I would highly recommend this practice.

Ni
Review №82

I wanted to share my experience with serenity Dental,The Staff (especially Brooke) has been so friendly and so accommodating. They have gone above and beyond to help me. I needed to schedule some appointments for several visits I have at serenity for this upcoming months, and I was so surprised when they texted me, which I didnt even know this was available for patients!It was fantastic to be able to text and have everything done, I work full time and is so hard for me to get time to call anywhere and for them to be in constant contact with me via text and phone, is so rewarding. I assure you this is the place you want to come for your Dental appointments. Thank you all at Serenity, you have been amazingly wonderful.

Ma
Review №83

The staff was always helpful, friendly, professional and very understanding. The dentist never seemed to care about explaining or even mentioning different options, for example Implants vs. Dentures. Most important to him it seemed, getting me to leave as fast as possible. This dentist wants to see as many patients as possible, I do not recommend this dentist.

An
Review №84

Today was my first visit to the Lutz location and the entire staff was extremely friendly. Great staff and convenient location as well.

Ro
Review №85

I really love Serenity Dental! The staff are friendly and helpful. The locations are clean and convenient. I’m beyond happy with my choice in dentists! The Best Place in My Opinion!

An
Review №86

Been going here for over 10 years. Fast, efficient and courteous techs and employees. I highly recommend this place for a great dentist!

Ro
Review №87

Went to have a cavity filled so they took an x-ray and was told that i would have to have the tooth removed. they could not do it so they decided to refer me to an oral surgeon. a total of 5 minutes in the office and maybe 1 minute with the dentist and they charged me $75 for that. dont go if your looking to get charged to have nothing done. i will not recommend this dentist to anyone.

Ba
Review №88

Had an extraction a few hours ago and I have a low tolerance for pain, but felt absolutely no pain at all. I was not expecting to need a wisdom tooth pulled, hoping only for a cavity to be filled. His staff, especially his dental assistant, made me feel very comfortable and explained the entire procedure prior to the extraction. Dr Patel seems to have a warm and compassionate manner that eludes confidence and competency. The prices were good, the service was quick and professional, and the atmosphere was relaxing. My experience was certainly the Serenity their namesake implies.

We
Review №89

Definitely chose the right dentist. After visiting several different offices I chose Serenity dental because of there friendly staff and up to date technology. Dr. Patel was truly a professional and explained everything in terms I could understand. I would highly recommend!

Li
Review №90

Entire staff was very friendly, and Dr. Patel was extremely informative, and knowledgeable in his field. It took me 2 years to find a good dentist after moving to Florida, and Im happy to say I think my search is finally over.

Lu
Review №91

Well I was very satisfied with the way I was treated from the first day and trough the time the Doctors work was done. I have one more visit at the office to finish everything and I will be feeling a lot better than before. Thanks to the whole staff and Dr Nilash for a great job well done, Luis Camacho

Mi
Review №92

I had 4 teeth pulled and it was painless. The doctor and staff were awesome. The assistant even gave me an ensure to fill my stomach to prevent possibly nausea. I didn’t eat much prior to the procedure.

Ti
Review №93

Very friendly and helpful staff! Mary and Marissa go above and beyond to help you through the process, insurance and appointments. Dr Patel is awesome, he takes the time to thoroughly explain the procedures and has incredible bedside manner. I would recommend Serenity Dental to anyone needing dental care!

Ju
Review №94

BEWARE OFFICE STAFF, HORRIBLE FOLLOW THROUGHDentist and medical staff do a good job, unfortunately office staff is horrible. Good luck trying to get staff to resolve issues. I called in to resolve a billing issue with my insurance and was told I would get a phone call back 2 days later. I am not sure why someone couldnt talk to me that day? 1 week later I called back myself, with no return call to be told they were talking about me. I would have rather they talked to me, than talk about me... I am still trying to work through this issue. I asked for them to please email me a copy of my invoice and they said they would by the end of day or possibly tomorrow morning if they have time. I am not sure why they will not just take a minute to email a simple document. I am still in shock of the response, when I have time???? Good luck with this office staff. My favorite part of my conversation with them was when Maria in the office told me it was my problem.... 1st class customer service.

St
Review №95

Always very professional and customer oriented service. Great job!

Sc
Review №96

I had a cracked molar that abcessed and they were able to work me in on very short notice as a new patient. Professional compassionate service at a reasonable cost. I’ll be using their services in the future and would highly recommend to anyone in need of a good dentist.

Ra
Review №97

Excellent treatment. Staff and Doctors very courteous. Very through examination and set of recommendations give for our choice.

Co
Review №98

Dr. Patel and his staff were professional and kind. They met my needs in a timely manner and made me feel like I was a priority at the same time. I’m very glad to have found them when I did!

Be
Review №99

Dr. Patel and all his staff are very professional. He only performs what is necessary and never does any over selling. I have been going there for several years and have referred many people.

Em
Review №100

We are on vacation and my daughter broke her front tooth. Serenity Dental fit us in their schedule and fixed her tooth. Dr. Patel did a great job! He went above and beyond for us and helped save our family vacation! I highly reccommend this dental office.

Information
3 Photos
100 Comments
4.6 Rating
  • Address:1849 Collier Pkwy, Lutz, FL 33549, United States
  • Site:http://serenitydentalflorida.com/
  • Phone:+1 813-909-8400
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Dental implants periodontist
  • Dentist
  • Denture care center
  • Dental clinic
  • Oral surgeon
  • Orthodontist
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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