Have a older home with a complete unit outside the house. Over the years the design of the air ducts have changed but Jason found a unit that almost dropped right in. Other companies said that a all available were units with duct work 90 degrees to mine and would require a larger duct work to connect meaning I would have needed concrete work.They gave me a great price so I went themThe two men who installed the unit were polite and did a professional job as you can see by the pictures. Just wish I had snapped a pic or two of the duct work between the unit and house...trust me it looked good.

Just want to take a minute to praise our favorite tech Tyler! He is always so informative and friendly. He takes the time to sit down and explain everything in detail and answer any questions you have. He even took the time to stop by on his way to another job to check in and make sure everything was still working like it should! We are never disappointed with our service. You can rely on Ferraras and you wont be disappointed! Thank you Ferraras and thank you Tyler!

Tyler and Joel were both incredibly helpful, knowledgable, and all around a god send. The response was better than I could have ever hoped for. Within the first 20 minutes the problem was identified and fixed, all at a much cheaper price than I expected. Replacing the part and recharging my A.C. unit took less than an hour. Without their very professional and expedient help I would still be dealing with indoor temps in the 90s, but now after their expert repair my house is cooling quickly to a nice brisk 72. Thank you gentlemen for your help and thank you for your great service.

Arrived at my grandfather’s house Monday to find the AC Unit not working and my mom called McWilliams and Sons. They quickly sold her a yearly service subscription and sent a young man out to repair it. After a short while he decided the unit needs a $500 control board to fix the problem. I called my AC company Ferrara’s and asked for Mike. Mike came straight over and found there was no problems with the ac and all it was is the main drain was blocked and the back up drain has a float shut off that if the pan gets full of water will shut down the unit to prevent flooding the house. He cleared the main drain and emptied the back up pan. This allowing the ac unit to kick on and do it’s job. McWilliams was sending out a man to quote him a new ac unit. Mike saved my grandfather several hundred dollars today and possibly $6,000 if McWilliams would have tried to sell a new ac unit to him. The elderly can be taking advantage of more easily then the younger crowd. If you have ac problems best to call Ferrara’s Heating & Air then mess with any of the other ac company’s in town.

Thank you to Tyler Bruton for his kindness and informative service. Great attitude and quick response in coming to repair our ac. He also gave us options to think about with no pressure. Thank you for treating us like family. We also have had great experiences with Jimmy in past service calls. Ferrara’s has a great team! Recommend them 100%!

Called to make appointment as the upstairs unit had quit cooling. Got a call back within an hour and scheduled for next morning to come out. Brandon showed up timely, diagnosed the problem and offered a few options for resolution. Great experience and great follow up as Brandon called a couple of times after the repair to ensure all was going well. Will definitely use them again.

Tyler Bruton was so helpful! We had informed him we had an old system but really just wanted it fixed and not replaced at this time. He serviced it and was able to repair it without difficulty even after another company had told us they couldn’t fix it and it needed to be replaced. Thank you so much and will definitely be recommending you to others and using you when the time does come for a new system.

Tyler came out on a Saturday night to repair my a/c. He knew exactly what the problem was and went right to it. I couldn’t have been more pleased. He was very knowledgeable and explained everything to me. There was also a snake in the unit and he killed it and disposed of it. No charge for wrangling the snake! Lol! Ferrara’s has my business from now on. Thanks Tyler!

Ferraras Heating & Air Conditioning was originally recommended to us by Trane Corp. From the initial install to our latest semi annual system check, I have always been impressed with their honesty, promptness and professionalism. Brandon gave us a thorough inspection and cleaning. He has a way about him that even someone with no HVAC experience can understand and appreciate. I highly recommend Ferrara’s for any heating or air conditioning issue you may have.

Tyler Bruton was very thorough and explained everything that he performed on our unit. Very courteous young man and I would highly recommend him to anyone.

We had 2 bedrooms that weren’t cooling enough so our guy went into the attic area and redirected some of the ducts. It worked and we are very pleased with the service

Tyler Bruton was friendly, informative and professional. We were notified when he would arrive, and he was very prompt. Problem on unit seems to be resolved and cost was minimal. We will use service again.

I tell everyone they need to subscribe to the Priority One service offered by Ferraras. They will come out twice a year to inspect/repair your heating and air units. Tyler inspected our today. He was prompt, informative and very friendly. Hope he shows up again in the fall to check our heating!!!!

I suggest consumers proceed with caution when considering Ferrara’s for HVAC repair. In July 2020, I engaged Ferrara’s to service my malfunctioning 24 year old, R22, Trane HVAC system. Their technician tested the outdoor condenser unit and stated the system was not cooling due to a compressor issue. The technician declared that the compressor was pulling locked rotor amps (i.e. would not start and run) and needed to be replaced, assuming a new one was available. The technician also stated that because of its age I may want to consider replacing the entire HVAC system. The technician noted that earlier in the day he had serviced the same model Trane system for another customer and it too had a compressor failure. A Ferrara’s representative quoted approximately $2,500 for the first option and $5,500 to $6,800 for the second depending on the brand.The cost of these proposed solutions motivated me to learn how a mechanically inclined homeowner could repair their HVAC system. The internet is an excellent source for HVAC repair information. I tested several of the condenser unit’s parts, wires, and connections. Based on the test results, I replaced the unit’s start capacitor and run capacitor. After installing these two new parts, the compressor ran and the system cooled as it should and has continued to do so through today, 06/21/2021. These parts cost $78.19 including expedited shipping and sales taxes.Since the Ferrara’s technician was either incompetent or dishonest and recommended expensive repairs that were not needed, I will not use their services in the future.

I scheduled for an 8am maintenance for my HVAC, and Tyler called me about 15 mins before the appointment time and arrived on time. I had a few questions regarding both the AC and the Heater, he was responsive and took a look at the issues I was having. He completed the required repairs, and the regular maintenance in about an hour. My AC is running better than ever and we are ready for the summer! Thanks Farraras and Tyler for an awesome job!

Tyler Bruton was very friendly and professional! Will definitely use this company again, very timely and reasonably priced.

Jim Phillips Installed new evaporator...Very professional..Great service

Timely, friendly, and professional. Only place I look for AC repairs.

Always very fast and responsive to my apartment complex!

We were having trouble with our A/C getting the house cooled so I called at 7:45 in the morning and they told me it would be before lunch when someone would be able to come. I got a call 30 minutes later saying theyre on their way. Tyler was professional and helpful when it came to explaining things we had no clue about. I would recommend them to anyone looking for fast, friendly and professional services for their HVAC service needs.

Great people and great customer service!

Tyler Bruton was very friendly and professional, showed up on time (much sooner than they originally told me he would!), and had us fixed up in no time

Great employees, doing great work !!!

Great job, Tyler Bruton!

Great the tech went out of his way to help

Excellent company to do business with. Courteous and caring professionals. Thanks guys we love our new Trane.

Tyler and Michael were excellent in their help for us to stay warm.

Jimmy came out for a repair on our Trane system earlier this year. It was such a good experience, we signed up for the Priority Care program. He just visited the other day for our Spring checkup. Jimmy is the best!Im so thankful to have found you.Thanks for driving from Lufkin to Livingston to take care of us!!!

My a/c stopped working on Sunday 5pm. Brandon Lisenby was here within the hr. He was very pleasant and got us going within 30min.This was my first experience with Ferrara’s. Very pleased customer!!ThanksBrandon

We live an hour away, we called for service and Michael came the next morning. Looked at our heater did a temporary fix so we had heat. Then the next day fixed which the correct parts. Professional, friendly and very honest it was the best experience

AC units weren’t working and Called them last night and Gary called back right away. Other companies I called still haven’t returned my calls. Told me he could be by the next morning. He showed up on time first thing in the morning and even texted to let me know he was on his way. Once Gary got there he was professional, courteous and explained everything to me in a detailed way but didn’t talk down to me like some service people do because you don’t know what is wrong. He explained everything, showedme what was wrong and had the repairs done in all less than 30 minutes. Even took the time to check in furnaces in the basement. Also instead of just telling me to spray off the cottonwoods from AC units he took the hose and did it himself. He went above and beyond and I highly recommend Ferrara AC to anyone needing HVAC repairs.

A man came response time great. He didn’t know what to do but replace unit. $175 for nada.A second guy came from another company did everything under the Sun.couldn’t fix stated needed 8500$ unit. 🤔Finally, I called Nacogdoches Plumbing, sheet metal and AC. He came in and 20 minutes stated just a wiring problem of thermometer. He corrected this.immediately fixed.

5.20.2020I recently had the very good fortune to have Ferraras Heating & Air Conditioning, Inc. recommended to me by a good friend, for servicing our 10,000 sq. ft. medical practice, surgery center and optical dispensary, in Nacogdoches, Texas, and I could not be more pleased to have taken their advice.Our building was built in 1994 and incorporates a hydronic HVAC system, that consists of nine a/c units, varying in size from three to ten tons, as well as a furnace/boiler system to heat the building. We have been using the company that originally installed the system, but unfortunately they have changed hands in approximately the last five, or so, and sadly lost many of their long time experienced technicians, which has caused their service to suffer severely.When I contacted Ferraras Heating & Air Conditioning Inc., I was immediately put in touch with John Marshall, who turned out to be a service manager with more than 30 years of tenure with the company. He came over the next morning and immediately trouble shot my problems, and had us up and running quickly. They have subsequently serviced and changed out a 10 ton units motor, on an emergency situation. These guys are truly excellent.I might also add that the owner, Brannon Ferrara has made the effort to come to our practice twice and get involved with our situation and to give us a reasonable proposal, to update our systems. He obviously knows the ins and outs of a system like ours very well. I finally have some piece of mind that I am in good hands, with some real pros. FIVE STARS ALL THE WAY!Respectfully Submitted 5/20/2020,Mike WhiteCataract, Glaucoma, Cornea & RetinaConsultants of East TexasMedical Arts Surgery CenterBenchmark Optical

The people are friendly, professional, and attentive . They installed a heating a cooling system on short notice after our air conditioner died. They gave is a bid and stuck to it.

I highly recommend Ferrara’s heating and air conditioning. I personally know them and have seen the products of their work. They are honest people who stand behind their word and their work. Can’t go wrong with Ferrara’s!!!

Ive been a customer of Ferraras for over 30 years and have always gotten prompt, friendly and proficient service. Were lucky to have Jimmy as our service person. Hes always provides satisfactory answers to any questions we may have. Keep up the good work Ferraras!!!

My parents have ALWAYS used this company when I was growing up. My dad would always say they were the most honest and trustworthy company in town. They were always there to fix the problem quickly! Now that I have my own home I know I will be calling them if I ever have a problem. All those years of never letting my parents down will carry on through their generations! Thank you.

Employee- Clay PhillipsMr. Phillips is a hard working and honest employee. He is very polite. I have heard good things about Ferraras. I have heard their work is fast and affordable.

Shout out to Brandon Lisenby at Ferraras! Great customer service - very polite and attention to detail during my Priority One preventative maintenance visit. Highly recommend!!!

I dont often give 5 stars for service but I would be doing a disservice if I didnt brag on Clay Phillips! He is so awesome and ever so helpful. Ive never been so pleased by customer service alone, but he gets the job done. Thanks Clay!!!!

Id like to comment on Clay Phillips. He is an outstanding young man always willing to help. My husband and I had a question and Clay was honest and willing to get us the help we needed. He spoke highly of Ferraras, so if and when the time comes, Ill know who to do business with.

I have been a customer for many years and have always been pleased with both their staff and their service. Great company. I highly recommend them to anyone in our area.

I typically don’t write reviews, but Michael Kingsley did a fantastic job and I wanted to share. He responded in a timely manner and provided an explanation of all my options. Thanks Michael and Ferraras!!!

I have used Ferraras Heating and Air Conditioning for over 20 years and I can say with honesty and experience say this company is absolutely a first rate provider of heating and air-conditioning. Everyone I have encountered with Ferraras from the front desk operator to service employees have gone out of there way to help in a quick manner. Good Job Farraras Heating & Air Conditioning.!

Clay Phillips is very helpful with any questions that you might have about your air conditioner. He is very knowledgeable in answering the questions that you have. I feel comfortable that he can fix what issues I might have with my unit.

Employee Clay Phillips is an outstanding customer service! Great guy and glad you guys have him on your team. Will be using you guys again. Thank you so much!

Employee-Clay Phillips.I have heard wonderful things about this company! If I ever need AC work I will definitely be using them!

Employee- Clay PhillipsFerraras is great. They did some work at my friends house and it was fast. They were very friendly and helpful.

The service techs were amazing and very knowledgeable. The work they did was exceptional. I would recommend this company to anyone!

Great service. They have come out to my house on multiple occasions and been very quick, given estimate before service and very kind and polite. Top notch company. Glad to have someone like this here in Lufkin.

Employee Clay Phillips. He is a bright outstanding young man who is knowledgeable and he does not mind answering questions. He is a real asset to Ferraras. Referrals will follow.

Employee- Clay PhillipsThis is the company that you want to go with for your heating and cooling needs. They put in our system. Give them a try! Great employees and great service!

Havent used Ferraras before but I have heard great things about this company. Clay Phillips is an asset to your company and is very honest. When and if I need service, I know who to contact!

Clay Phillips is a very dependable and very knowledgeable young man. He take pride in the work he does for the company. THANK YOU CLAY PHILLIPS for all you do!!!

Employer - Clay PhillipsEmployers at Ferraras Heating & Air Conditioning are professionals who care about customer service. I have heard nothing but great things about Clays commitment to his work and customers. I recommend Ferraras Heating & Air Conditioning to friends and family and will be using them in the future if ever needed.

Dusty was very nice, professional and courteous. He was quick to find out what was wrong and fix the problem. I will definitely use them in the the future.

Technicians were very professional and did a very thorough job on our VIP inspection. we would recommend Ferraras to anyone looking for work on their HVAC systems

Ferraras has proven themselves to be the best A/C company in the Lufkin area. They have been faithfully serving my family flawlessly for years.

Employee: ClayGreat service. In and out quickly. Very polite and proficient.

Clay Phillips: This young man is a reliable, responsible professional who seeks customer satisfaction at all times. Highly recommend him to take care of all your heating & air conditioning needs.

This ia a wonderful company, great employees, and a such a pleasure interacting with everyone of them.

Employee: Clay PhillipsGreat guy, he took the time to explain everything to us and fixed the problem. Great services very pleased!!

Great fast service! very reasonable.

Employee- Clay Phillips Great service! Mr. Phillips is knowledge about air conditioning, and has good interpersonal skills with his client base.

Employee- Clay Phillips is amazing. He was so helpful and friendly!

Absolutely great service!!!Mr.Jace wright is a great employer I would recommend him anytime. Friendly and fast service.

Abney and Sons: Awesome work!! Great service, also use for my personal home! Clay Phillips

Employee Clay Phillips @ Ferraras Heating and A/C Service is a great asset to this company !!!!!. He is very friendly and knowledgeable of his job duties. I highly recommend this company.

Employee- Clay Phillips provided me with the best customer service. He does great work!!

Great service Mr.Jace wright was very helpful and friendly. absolutely would recommend to everyone I know.

Great service, love going to that place, theybalways help you on the right stuff. They never fail me.

Employee-Clay PhillipsI have heard wonderful things about Ferraras Heating and AC. I will definitely use them when the need arises.

Ferraras does excellent & efficient work..Clay Phillips is a very polite and professional employee.

Clay Phillips: Highly recommend him for your AC and heat needs!

Ask for Clay Phillips, highly recommend him for your AC and heat needs!

I have heard great things about Ferraras, as well as Clay Phillips, and will be using them all my AC and Heating services.

Employee- Clay Phillips. Ive heard many great things about this company, and my husband and I will be contacting Mr. Phillips in the near future to help us set up air conditioning for our new home.

We love Ferraras. They are a great AC Company!

Great job in a quick manner Clay was super professional.

Quick! Excellent customer service. Jace Wright was very knowledgable and helpful.

Mr. Clay Phillips provides excellent customer service!

Great customer service! Quick response time!

Clay Phillips-Great Customer Service!

• Ferraras has taken care of us since the 80s, when it was just Sammy and John. They are honest, hard working people. - Robert Telford• Weve never had any trouble out of our units because Ferraras checks them every year. Id recommend the priority agreements to anyone. - Mrs. Parker• We have used Ferraras for 32 years. They have always taken care of us. - Billie Martin.• Ferraras has reliable service. Weve never had any trouble out of our units. - Mrs. Schmidt• Quick same day response time. - Ethan Castleberry.• Prompt. On time service - Richard Bumpus• I called Ferraras, and with them being busy I expected it to be a while before they got to my house. But no they came right out. The service was great and I was very impressed. - Cheryl Shaw• The service with Ferraras has been good. I have used them 10 years now. - Gary Gores• They are kinfolk, and they have great service. - Billy Ray• The service with Ferraras has always been good and very prompt. Jace Wright was very polite and respectful. - David Jones• Ferraras service is great. Anytime the servicemen come out, they are very polite and have always perfomed professionally. I support them all the way. - Maxine Manley

Clay Phillips, I have heard nothing but Great things about Ferraras Heating and Air Conditioning. This company comes Highly Recommended !!!1

Great customer! Very helpful and nice!

I completely recommend Ferraras. Employee- Haden

Great customer service-Clay Phillips

Haden armstrong speaks highly of ferraras

Clay Phillips is an outstanding employee!

Haden Armstrong always speaks very highly of ferraras

Haden Armstrong always speaks highly of ferraras.

Haden always talk highly of ferraras

I have not used Ferraras but they have a great reputation around Lufkin. I keep hearing Clay Phillips name mentioned.

Fast friendly service. Treats you like family.

Haden Armstrong speaks highly of ferraras.

Haden Armstrong told me about Ferraras

Great Customer Service!

Employee Clay Phillips - I have heard nothing short of superior customer service and fast service! Ferraras rocks!

Fast service