Churches fried chicken ....this place needed some cleaning. Tables were all dirty. They didnt have any sweet tea. And they said they were making it. So we ordered our food and dat there waiting for the tea. Finished our meal and no one had even attempted to make the tea. Container still sitting there on counter by register.
This is a good place to wash especially if your funds are low. The lady who runs the store actually took my bag of supplies and put it up for safe keeping in case someone decided to steal it when I walked out for a smoke break. I love it despite some of the surrounding areas. But Its ok cause its a main st
I want to just say this place is great.... The attendants are all great.. The equipment is A-1,..... The atmosphere is a great place to relax yet concentrate on your tasks....I have to say everybody that had a problem with the attendant... Probably because you feel like because you choose to go ask there that they owe you... When its the wash n dry we should be considerate to, they are offering a service, that is going to sale wether you go eat or dont... We need them, they dont need us...I appreciate the fact that the lady actually takes time to give her time do we can be clean...I say thank you lady...mc
Great comfy spot with the best equipment in town. And it is not all that expensive.
If they know you theyre good but if not the same little rude sometimes
Very nice and clean and they have air conditioning and restrooms, coke machines
We come here all the time, I like the prices and the free dry. Its pretty clean most of the time and the ladies that work there are pretty nice.
As far as laundromats go very clean the lady was courteous to load the card that you have to have to use their machines free dryers after you use their washing machines that was a plus
Some of the machines dont work that great and the tenant that works on Friday night let people wash without mask on closes laundry to my house so I have to use it
It cost you / me “”” $2.00 just to use the equipment, have to purchase a scan card, then you get to pay for what it cost to wash and dry . I only had one small load, by the time I walked out of there I was out of pocket $10.00 and my small amount of laundry was still not dry, so I took it to a coin operated laundry to finish drying. Never again lol. Lesson learned.
It was ok free dryers but expensive washers and the attendant was kind enough to help me with card even.
Didnt like it the attendant accused me of stealing cloths come on me stealing cloths be serious especially womans cloths im not a damn crossdresser lady
Its a great place to get laundry done and the employees are very polite
Right now theres very few people it is good to wash and dry
I dont like you have to pay $2 for a card
Fair prices. Only couple times machines werent working. Lately clothes come up missing. Wouldnt recommend leaving.
It was cool big place. Free dryer not bad at all.
It was a better environment than what Im used to
Easiest place to do your laundry. Been doing business here for over a year now...
I drop off and they do a GREAT job with my clothes!
Adequate, but not excellent.
Got to wash and dry multiple loads of clothes at once
Never have an issue with this location, aside from the dryers not always working. Friendly staff too!
Helpful service lady and the prices were kinda high but it was a clean place and I had ALL my Laundry done in less than 3 hours. Thats a plus for me along with the spacious folding areas. Everything was easy to operate and the dryers were free. If my washer breaks again Im definitely going here.
Pretty good place to go wash clothes. Never had to much of an issue. This one has free dryers of you pay to wash.
Free dryers if you wash. Like it has different size washers. Gets busy so I would go early.
Good n clean
The people are nice and its clean
The service attendant is super sweet and helpful, she always makes me smile. :)
Gone here a lot but made the mistake of going on a weekend and some homeless bum stole my sons baby blanket along with all my sheets so laundry day turned into shopping day. Usually never have a problem because they arent supposed to let the homeless community flock to the inside OR beg for rides, yet it happens constantly.
It was a clean establishment that was strictly adhering to safety guidelines. And did I mention free dryers?
I love this place!! Very clean..love that the staff keeps everything in line..i live that i can go and get thing done and not to have to worry about any extras! Staff is great..Cece is amazing..she is always helpful and answers any questions that need answers..and with a smile.❤
Wish there was more of R L wash n dry so I wouldnt have to drive all the way to this laundromat
This is the worst place in Lubbock. The dryer ate my card with 24 dollars on it. 4 pairs of pants and my work shirts were stolen. The people that work there were rude as hell. I was told that I might get the card back. The place was filthy. The person working told me that I might get the card back, this was the person I was told to call. Rude and wouldnt give me a number for the main office.
Staff has always been nice and polite. Love going when its empty. Love that the dryers are free I you wash there
Only place ik with free dryers
I like coming to this location because its large with plenty of washers and dryers, but here lately its just been to warm in the store and I sweat just sitting waiting for my laundry to finish. Think I may start shopping around for a new place to do laundry.
Went there for the first time this morning it was super clean! The lady that was working was very helpful and kept cleaning the whole time I was there. She deserves a raise!!
Great place to do laundry. It can be a little crowded at times. Never had to wait to long for a machine.
Attendants are usually very friendly. Get out pretty fast. Usually dont have air on so makes it hot.
Lady was very rude
Very good place laundry mat and wheel chair accessible even with restroom
I would like to say this was my first time coming here, and I LOVED IT. I felt very welcomed here. Very clean, washers and dryers worked awesome!!! Went to restroom to wash hands, restrooms were clean! I deff will be returing here for my weekly washes!! Thank you! KEEP UP THE GOOD WORK!!!
Not even one star I would rate Wash N Dry...Am serious it was 9:40 and I went in and ask ...Can I wash 2 loads knowing last load is 9:45....And it was NO its 9:45 ....WOW perfect customer service...My first and My last time ever going there.
Seems a bit pricey at around $4 and change to wash,But the drying is free for the regular customers, so it balances out on price. Machines are well maintained.
This place I would give a 0 to but it wont let me. My card is stuck in a dryer after notifying the attendant she informed Id just have to come back for it tomorrow. I normally always use the location on 50th and slide. They are amazing very helpful and always clean. This lady told me it wasnt her problem even though she knew there was a reoccurring issue with the dryer and wont put a sign up so that another customer doesnt have the same issue. Her resolution to me finishing my laundry was to purchase another card and load more money on it. Worst customer service hate when people say I just work here sorry nothing I can do. Take some initiative and put a sign on the card slider and quit making excuses
A lot of crazy people hangout in parking lot! Doesnt seem safe!!!
This place was fantastic, clean, large, and they offer FREE WIFI and FREE DRYERS! The customer service was the best part of my experience! LIZA was in tune with every custimer s needs while keeping this very large complex clean and organized! I will be back for sure:)
This place is alwAys clean when i come the worker is very friendly and nice. Always helpful to everyone
We have been using this place for a few years and it has gotten bad after the owner sold it now they dont and wont turn on the air conditioning during the hot days and back in the winter they would not turn the heater on. We are going to start going somewhere else the manger says they cant do anything about it because of the owner. We are letting all our new friends we meet at the laundry to not go back we will go where they know how to treat their guests.
Pay to wash,but to fry your clothes is free.
Love to go wash here cuz its convinate but dont buy snacks here no more way too expensive...
Great place great people just wish this location had a few more laundry carts.
Its what it needs to be
Decent place to wash and dry your clothes. Drop off service available. Free dryers for wash customers.
Very nice laundromat, you do need a card with money on it but they can be purchased there for around three dollars. The dryers are free if you washed your clothes there.
Clean and they always have someone polite working to help if we have any questions
If only they would stop charging us 2 extra dollars these cheap people
I love this location. Always clean and amazing attendants!
The lady working inside very rude. Too lazy to be concerned with customers concerns and there machines not working properly. She tried to move us to another washer and it had stuff laying in the bottom of the washer..when I stated this one is dirty Ill use the other she said I dont care just put then inside I have more important things to be doing. Just all the way around very rude and in appreciative of the customers. To top it all off, she told me that shewas the managerWow...
Very nice clean car wash.
Clean, love the large washers & free dryers. Friendly & helpful staff.
Yes yeah
Been going there for a few years. Great, friendly and clean.
It okay
The workers are so rude and talk ugly to people and think must cause lil kids are there making noise its a problem always rolling their eyes and trying to kick people out.. Other than that I love using the washers and dryers..
Your employee one is very disrespectful and contradics her self
This was my first time visiting here and everything was perfect just till two ladys that where next to me stole a load of my clothes i knew i was missing clothes just becarfull when you go there is lots of people thatif u get distrActed will still ur clothes this made me really mad i cant believe in front of my eyes. I dont know why people do that. Pinchi jente ratera travajen para k a compren su ropa
Clean and comfortable. Washer and dryers worked great.
This business is neat and clean, with staff who are eager to help
Machines took $20 and did not work. They compensated me $8 and refused to give me a number to call management.
The lady was very nice I have never used a laundry mat so technically designed once she walked me through everything the only thing is I had put my Downey in wrong slot and the washers made sounds like they where washing the soap and downy down but no water was going I. To the soap or Downey been she had to get a big jug of water and pour in the dispensers I gave 4 stars but because of dispenser not working properly the lady was niceAnd children acting like little heathens and I guess parents just dont manage their children anymore
Great service great prices and great security
Great employees. Clean. Worth going.
I like the one near the mall a lot more.
Came home and had five items of clothes missing. Called and they were nowhere to be found so obviously they were stolen. Will never be returning.
Love it because you can dry for Free.
The ladies working here are rude most times. Last dry is at 945 I came in at 935 and she was going to make me pay a whole dollar to dry my clothes out of pocket until I’d her I only had a card. They really need some training in customer service.
Love its clean and the help is very nice
They will not give me my money back
Busy. They had 6 or 7 giant washers and free dryers! Next time I will go at a slower time so I dont have to wait for washers/dryers
Always have washers and dryers available dryers r free dry
Love the big washers and free drys
Easy to use and drying is free.
Employee that works nights is very rude n was cursing out load. Was not professional at all I will never go again
Was ok kinda dirty wen I went and wasnt busy
The staff here is great!!!
Washed and dried no problem
DONT DONT DONT GO HERE THE MANGER SYLVIA IS BEYOND DISRESPECTFUL ATTITUDE ALWAYS RUDE IVE BEEN WASHING HERE 4 3YRS EVERY SINCE SHE CAME SHE MAKES DOING LAUNDRY HERE MISERABLE GOD FORBID U ASK A QUESTION ITS LIKE SHE HATES HER JOB BUT STILL SHOWS UP!!!!!
The old lady who works there is so rude, she treats the costumers like trash !!
Theres plenty of washers and free dryers for customers.
D dealing a foot..
Friendly service with a smile
Excellent
Good
Free dry is better
Clean and friendly and helpful
Free dryers if you wash there