Ive had superb service from J Dees for several years on 3 of my vehicles. They performed A/C and Airbag repairs on my 06 Jetta TDI, A/C Service, and electrical repair on my sons 04 Xterra and corrected some drivability issues with my 95 Land Cruiser. The estimates provided prior to repair and even when it came to final invoice have always been spot on. If there were any change orders, they always call me prior to performing the work. Yes, they are busy and it may take them a while to work through other cars to get to mine. Im okay with it as I dont want to rush them. I want the job done right. I highly recommend them for repair on any import you have.
Very good people and they fixed my car. Professional...
I was not satisfied with the service I received here. Brought my handicapped vehicle in for a transmission issue and muffler. They diagnosed the issue said it would cost me 1400 for the transmission issue and the muffler. Took forever for parts and labor to be done. Muffler never done. Come to find out what they did do did not fix the issue. Now I need another transmission. Vehicle is worse now then when I dropped it off. I brought it home parked it and when I moved it there was a huge puddle of transmission fluid it leaked out. My vehicle was there a few weeks needles to say I needed the vehicle considering it is the only transportation my special needs daughter has. Bad Diag... Bad communication
They wouldnt help me to figure out what was wrong with the car and give me the paperwork that they did with my car its not been a month and my air conditioner vent back out
Dropped off my Land Rover to fix air con was not blowing cold so the next day they call they could not start the suv they said need battery and wanted to charge me Diagnostic charge two hours to see how to start my suv again so I went back this morning and got it started for them then they call me again today saying wld not start so I just went and picked it up started rite up they also charged for a battery so would not recommend them sorry but not sorry
Do not take your vehicle here, I paid 350$ and had to have it towed home, they wanted to replace the timing belt for 900$, without knowing if that would fix it. Took vehicle in to get ecm replaced and programmed and needless to say, vehicle still isnt running.they quoted me at 150 $to do the programming, and had to pay the 350 just to get my vehicle bak,and the rest of the $ past the 150 was them trying to figure out what was wrong. Was not happy with this place, felt like I got taken advantage of and vehicle n not fixed.Thank you for reading!.
Friendly staff and great customer service. They helped fix my car in a timely manner. Im very satisfied with their work. (Deserved 5 Stars)
Vehicle has been there for almost a month found out today they have just started it. Not impressed so far
My Q7 had been to the dealer twice while under warranty for an antifreeze smell. I as told it was just the coolant cap venting. Took it to J Dees and they found the problem was the water pump and a faulty hose. They fixed the problem in a timely manor and the cost is what the estimate was. It’s been 2 months since the repair and all is good. Thanks!!!!!!
This place is a true gem in west Texas. Everyone at this establishment works really hard to get the job done quickly, professionally and correctly the first time. From the moment you walk in the door Eric is there to greet you and he always takes you step-by-step on what is going to be done with your vehicle. I always recommend this business to everyone I know
Aside of the fact that communication was very hard to have with them they got the work done. They only gave me a couple hours notice to pick my car up. I work 20 minutes south of town and had to return my rental, wait for someone to come home, Im a nanny, get to repair shop. I told them Id get there asap. I was told he could only stay a little after closing. I made more adjustments. When I got there by the looks of all the activity I could tell that it was going to be at least an hour before they got everything closed up and taken care of. Lots of stress on an already stressful situation. Had to return to dealership on a battery issue and again on Monday or Tuesday to have them look at an oil issue. This was the reason I went in the 1st place.
Great service and finished in a timely manner
Great 👍
Happy with the service. It was worth the 2 hr drive.
Does a great job! Charges less then other auto repair places
Jury is still out. I have not been happy thus far. I will give a updated review on Friday. Drove by today and the sunroof was left up in the gated area.
J Dees is my go-to place for mechanical automotive repairs. They perform quality work and are reasonably priced. I tend to be very cautious and selective with regard to where I take my cars, as I tend to be unsatisfied by the work. This is not the case with J Dees. I have been impressed by their attention to detail and workmanship. I will continue to take my cars here.
The initial quote given for repairs was not honored ($1700). I was surprised when the balance was presented for payment and it was higher then agreed. When questioned about it I was threatened with an even higher price! On top of that my Audi is still leaking oil and the check engine light came on the very next day. Very unprofessional and dishonorable.
Don’t take anything for programming there! We took 05 Taurus for pcm programming comes out they haven’t even touched it and still charged us $100.Even though claiming com was good. Just a Mickey Mouse business model
Great place had my BMW worked on there did an awesome job
I’ve been bringing my ‘06 VW Touareg here for about 4 years and they have kept it running perfect and it’s now got over 260k on the engine and transmission. They know what to do with all your VW and Audi cars! Ben has been working on my car all four years too. Impressed. 🤙
Stay away from this place! They left my Mercedes out in the rain for several days with the windows down. Fixed nothing. Now Im at a total loss and they refuse to pay for their negligence. This is not an ethical place of business.
Do not use this company! I took my 2007 Black Mercedes C230 for a diagnostic test. Eric failed to give me a straight answer for 3 months! I contacted the owner which gave me the run around. I finally paid them an in office visit only to find my vehicle outside of their vehicle storage facility which is not licensed under TDLR with the windows rolled down trunk opened. To make matters worse it had rained the night before soaking the interior of my vehicle. They totally damaged my car making it worthless. Please pay the extra money at Mercedes Benz of Lubbock or other mechanic for any mechanical services instead of using this horrific company.
The radiator went out on my 15 year old VW and rather than take it to the dealership, I decided to take it here. Jason is friendly and they were helpful in telling me what needed work/replacing and what didn’t. Went ahead and had them replace the timing belt and water pump while they had the front end apart. All of that was great, but they forgot to rewire my fog lights when they put the bumper back on. No big deal, mistakes happen. Rescheduled and they had it for two days. Still didn’t fix the issue. Took it back (they must keep your car all day) and they finally hooked up the fog lights but the quality of work was extremely poor and I had to go in and fix it myself. Also, for some inexplicable reason, they completely removed a backlight I had on the VW logo and they still couldn’t figure out how to get my shifter to stop spinning around after two tries.Verdict: friendly service, complimentary rides in their groovy van, and great at mechanical work and expensive repairs (and are better priced than the dealership), but not so good at cosmetic stuff.
Ive been there twice to have work done on my car and they went above and beyond to help me. This is an honest shop with great Mechanics who are very knowledgeable and do great work at reasonable prices.
Didnt receive great service
Honest people
Excellent place!!
Very helpful & friendly
The best