This place is awesome. A pretty decent sized operation, it seems to run really smoothly and quickly. Mitch, the owner, has answered the phone every time Ive called. He is super nice, a clear communicator, and delivers news honestly. The rest of the staff weve talked with are also just really professional. We got there in the morning and all of them had their uniforms clean and pressed! I had contacted several different mechanics about our cars a/c issue and they either had incredibly high charges for just diagnosing the problem, or gave me quotes over the phone without seeing the vehicle. This is the place to take your vehicle!
I can’t say enough good things about Mitch and his team. I got a quote from a national service chain (Firestone) that was sky high and wouldn’t have even fixed my A/C issue. Took it in on a Friday morning to Mitch and he was quick to give me a call with a solution and had it fixed and ready to go that same day. These folks are professional and excellent at what they do. They have my business on any repairs going forward.
Mitch is amazing and was super helpful and very honest. My alternator belt and water pump had been replaced this past August and it turned out that I had to get them replaced again. Mitch informed me that it should still be under warranty and even called the other mechanic that had fixed my car prior to get them to send over all the information he needed. As a college student who does not know about cars at all, I would definitely recommend this place. Mitch helped me with my situation to get me the best price and did not take advantage of my lack of car knowledge. I wish there was more than 5 stars!!
I have gone to Mitch for auto service for over 20 years. Always honest, reasonably priced and quality.
Always the best.only mechanic shop in lubbock tx that i trust. Period. I know that they will do the best work every time. I dont worry at all when i know my vehicle is in their hands.
This place is the best place for great automotive repair
Amazing amazing people. A mobile mechanic had told me that to repair my car it would be 800$. I called M&M to get a second opinion and Mich helped me save so much money and all while being truthful, mindful, and explaining everything. If I could give more stars I would!
Mitch and team took care of me with honesty and integrity as always. As a guy who drives his vehicles out of warranty in no time, Mitch and his Dad, Glynn (miss that Man) have kept me rolling for 20 years. Thanks M&M.
Weve gone to M&M for several years now. Mitch is always incredibly friendly and helpful and charges an honest price for the work. Highly recommend this place!
My daughters car was losing battery charge after having had her battery and alternator changed by Williams Brake Tune and Tire for $600+ dollars. She took it to them again and they wanted to charge her $575 to replace the alternator they had installed only 1 yr and 5 months ago. Williams Brake Tune and Tire also told my daughter that the alternator was no longer under warranty. I took the car to Mitch and he found out that the alternator was still under warranty (lifetime warranty) as it had been bought at OReillys Auto Parts. He had the replacement alternator picked up and installed for $150. M&M Tire and Auto are the most honest mechanic shop in town. If you need work, go see Mitch at M&M Tire and Auto, you wont be disappointed and he will shoot straight with you. Thank you Mitch for your commitment to excellence.
Had brakes put on my wifes car and Mitch stayed with the job till we were satisfied and if Mitch see something else wrong with your car he will let u know thats what I call Professionalism THANKS Mitch and Crew her car drives like a new one
Best people in town to do bussiness with.
Mitch is extremely honest and hard working. Mywife’s car had front end problems while visiting mydaughter at Texas Tech. We were referred to Mitchand the work and price were excellent. Will definitelyuse this company again. Thank you Mitch.
They were very helpful and took care of my needs. They repaired my vehicle with what it needed not just guess at what was wrong.
Mitch is honest and great! Hard to come by these sometimes in mechanics shops in my experience.
I wouldnt take my car to anyone else in Lubbock, ever. Mitch is the friendliest and most honest mechanic Ive ever met. Incredible work ethic and always done right the first time.
This place is great, super fast, accurate quote, great work and the friendly staff cant be beat. Only place to go!!
Very professional! Fast service and timely in reporting the findings! I appreciate the total honesty and clarity with the situation. Will probably use them again in the future!
If you ever need a good car repair or tire place this is a top-notch establishment. Mitch is the most kind, thorough, and competent person; he goes above and beyond to the make sure that things are done right and at a very reasonable price. Anytime I need something repaired on my car I know that it will be done correctly. Ive been coming here for at least 20 years.
Great costumer service!
Mitch is honest and fair. Always looking out for what is best for you and your car (and your pocketbook)
Mitch runs an A-1 shop! Great with customers. Trustworthy.
Great fast service
The last 40 miles rolling into Lubbock our truck was bouncing & Stabilitrac was initializing. I called M & M and Mitch was able to get us in to his shop the very next morning. Within 15 minutes of my arrival that morning, Mitch had diagnosed the problem and had the solution. We are on a very long journey back home to Oregon, and Mitch was a life saver. He proved to be kind, professional & extremely ethical. He even called me a couple hours later to verify that the problem was resolved. Mitch put our safety & security above his own economic interests. It is such reassurance to know that integrity & kindness are still values honored by some. Mitch is definitely one who does. I recommend him with the highest possible regard.
Great service at a great price. They patched a small hole in my tire for $10 while I walked over to Italian Garden for lunch.
The most awesome And helpful place. Plan on your car out for a couple of days. Thats how good they are. So so much in demand and sought after.. Really backed up...so.. Be patient.. You will be Pleased!! 5 Stars!!!
Mitch will never mislead you. The most honest mechanic in town!
I brought my car to M&M with what I thought was an intake manifold gasket leak. Within a day and a half they had found the real problem and fixed it, and at a fraction of what I expected to pay. This is car repair you can trust.
I always get great service at a fair price. Theyre the only shop I use.
Check engine light issue, I took it to M&Ms, they got it fixed and now my car is running perfectly. Great place, great customer service. Ask for Mitch he is a nice guy.
Mitch is always forthright and helpful. I trust him for all my vehicle repairs and maintenance needs.
BEWARE - My daughter is attending TexasTech and Im in Houston. Her A/C went out so had her take the car to M&M. Few hours later I get a call stating that the compressor was shot and went on to say the ENTIRE System (Compressor, Condenser, hoses, etc) needed to be replaced for $1700.I declined and they charged me about $80 for them to have checked it.I had my daughter take it to another shop (Garys Automotive) for a second opinion. Compressor was fine. Had a leaking freon line. Line was replaced and system recharged for $400. All is well, over a month has passed and still cooling.Cant help to think M&M shop was taking advantage of the student situation with parents in another city.
Highly recommend! Honest, Fast, Reasonably Priced, Super Customer Service. Loved the whatnots! 😂 Thank you! 🕊💗🙏
It is very comforting to have an honest, reliable place you can trust with your vehicle. Mitch is great to work with!
Great place. Went there for inspection. Smooth experience.
Mitch is the nicest man. This place is the best! Our daughter is at Tech and we trust her safety while traveling as he always checks her air oil etc before she travels. We have had work done on her car in Lubbock and always trust M&M auto. They care about their customers and are honest and dependable. Thank you M&M!!Kelly ArchambaultHouston
My daughter, who is a student at Texas Tech, had a problem with her steering on her Nissan and we needed to find a good mechanic. I looked on Google and saw great reviews for M & M Tire & Service Center so I gave them a try. Not only was Mitch an honest, trustworthy and bright individual...he gave me the proper advice on how to deal with the issue. Mitch was awesome! If we have any vehicle problems in Lubbock, TX in the future, I will be going to Mitch to sort them out.
I have used M&M many times. Small mechanical jobs oil changes, tires fixed, check engine lights. I have also used them for major repairs, timing belts, brakes etc. I have yet to bring them a make or model they were not familiar with and could fix. They have yet to be stumped on a repair. Maybe the best thing ever is the fact I have never jag to return because something wasnt right. The staff is friendly, knowledgeable and quick. I take all my cars there. The man I charge Mitch is honest fair and serves with a smile. I cannot recommend them enough
Thank you for fixing my battery connection issues!! Yall were so friendly also! I will definitely be coming back if I ever have any other car issues I need help with!
The staff there are so friendly. At the counter and over the phone. Reasonable prices too.
Everyone dreams of an honest mechanic -- here they are. Mitch and his crew deal with you honestly and professionally. Ive been a customer for 20 years and could not recommend them more highly.
Was referred to M&M by folks at Lubbock Christian University. I came in from out of town with an issue with my 15 passenger van. Friendly staff and took care of my van in a timely manner. Mitch is a trustworthy and helpful mechanic. Would recommend this awesome establishment to anyone in the Lubbock area!
I like everything about m and m they are good people and very good mechanics keep up the good work
Its clear that Mitch - the owner of the shop - conducts his business with integrity. He also has very reasonable prices. Thanks Mitch for the great experience. Will be back.
I really Couldn’t suggest a better place. The people that work here actually care about you and not just your money. Couldn’t believe the amazing service I got. Would thoroughly suggest this place!!!
Ive taken different vehicles here over the years and always experienced top-notch service. The employees are helpful and friendly. They deal square with you. Never had any problems as a result of using them.
Great service, Very FRIENDLY!!!!
They have always done a great job at working on my vehicles . Everyone is friendly and easy to get along with .
I was out of town and needed to get on the road. I went to Discount Tire and it was going to take 2 hours and cost $312 for 2 tires. I saw the ratings for M&M so i decided to try them. They rotated my tires and sold me two new tires for $223.Great friendly service, low cost, and fast.Highly recommend!
Excellent service and staff is always very friendly and helpful. Mitch is a very honest mechanic and doesnt over charge for repairs.Best place to take your vehicles in Lubbock.
M&m is a great place I would recommend it to everyone thank you mitch
Excellent service! I have been four or five times for service. My mother has gone to them for many years with no complaints. They are always polite, gracious and have good and fair prices. I will continue to go to them for all my car service.
Fast and reasonable price and friendly people. When I walked in and I saw Mitch-the owner greets everyone and talks to them as they are lifelong friends, I know this place is local best choice.Also they even offered me the ride back home, and later they offered me another ride to pick up my car.
M&M is the simply the best. They are honest fist of all, very professional and very reasonable. I own a Volvo S60 and will not take it anywhere else. I have been taking my vehicles to M&M after I have been disappointed by multiple repair places until I found M&M. Highly recommended.
They are awesome here!! They don’t try and sale you anything you don’t need! They do what you ask and they are very reasonable!!! We take our work and personal trucks to him!! Love M&M!!!
Their ok, they get the job done and they are professional. One thing I will say for them is that they helped me out when they didnt have to, they didnt benefit monetarily at all. I didnt have a spare tire, they gave me a tire they took off of another car. The tire was barely decent but it saved my ass a few weeks later. That was a cool thing to do and they didnt have to do it.
Took my Jeep elsewhere and was quoted $1818 to repair my front end. Mitch charged me nothing after he noticed my 6 year old had just knocked it 4 wheel drive. That honesty has earned all my business.
The most reliable and trustworthy shops in town. I will never go anywhere else.
I thought I had a slow leak and after looking at the great reviews I took my tire to m&m to get patched. Came back within the next hour and I was told they patched it so I paid the easy 10 bucks and left. The next day however I noticed the same tire was low so I took it back thinking maybe they missed another leak. They agree to look at it again. This time I stayed and watched. The lovely Hispanic man working on it couldnt find the leak and took my tire off the rim to get a better look. While off I asked him if it was a patch already in the tire and he said no which was pretty weird because .. thats what I payed for the previous day. Well come to find out instead of being honest and tell me they couldnt find anything wrong, they just aired up my tire and still charged me for the patch. I asked the manager Mitch who is so great and honest about why I was charged ten bucks for a patch that was never put on my tire. First, he lied then he said he didnt know because it was the previous day (ok?), and he gave attitude trying to play me for boo boo the fool or something until I guess either he knew he was wrong or he knew I wasnt going to leave until I had an explanation. He ended up rudely giving my money back but he really tried to screw me over 10 measly dollars. At the end of the day 10 bucks is 10 bucks, I couldve aired my tire up for one dollar .. myself. Although, It wasnt even about the money. I just wanted him to admit that he charged me 10 bucks for no reason and tried to act like that was okay. I dont know if its because Im young or a minority but unfortunately I didnt get the experience everyone else said they had. Needless to say, Im never going back.
About three weeks ago my check engine light came on and I took my truck to get a diagnostic check. The report had stated that there might’ve been something wrong with the water pump. I took it here and showed them and they told me not to worry about it and sent me on my way. A week later my water pump busted and I was stranded for a good couple hours. So I got it replaced with a different mechanic. I came here today because one of the pulleys is making a noise and we need to get it looked at. My boyfriend was ignored for about a good 20 minutes just to get told that they wouldn’t even look at it until Friday. Overall bad experience. I only came here because of all the good reviews yet I was left extremely disappointed.
Excellent service, quality work. Ive brought my autos here for quite a few years. They stand behind their work!
Great mechanics! This is the place for honest, straightforward assessment about what your vehicle does or does not need. If you have an older car, and want to keep it road ready, take it here!
Mitch and the boys are the best! When my car was damaged in the flood waters and my insurance company said I could take it anywhere, M&M Auto was the only place that came to mind! Always honest and always good prices. Thanks guys!
Love this place! Super nice guys theyre fast friendly and great at what they do
Great service and great prices!!!
The best auto repair shop in Lubbock. No doubt about it! Honest when it comes to cars. I wish more businesses ran like theirs does.
My wifes car had some electrical issues that I completely expected to be serious and expensive. Turns out it just needed a new battery. Got it all taken care of in one day. Thanks Mitch for being an honest businessman. Youve earned all my business from now on.
Best repair shop. Best tire shop. Honest every time. This is how businesses should be ran
Guys that listen to the driver of the car. Even if you are a woman that doesnt know what is wrong. Very fair prices.
I have been using M&M over 30 years and Im overly satisfied. The staff is Awesome and I love the staff. Theyre consistent with keeping the same staff.
Mitch and the team there are very courteous and do a great job! Would highly recommend to anybody needing service on their vehicle.
Excellent customer service. Everyone there was very friendly and helpful. Highly recommend!
Hands down one of the best mechanic shops in Lubbock. They are honest, the owner Mitch and his brother have been in the business for decades they will be up front with you and tell you if something needs to be fixed without up-charging like many other mechanics do (especially the ones on 34th Street in Lubbock run by a Spanish man).
Best in town!
These guys are great and do a wonderful job. Very helpful to customers and service is unbeatable!
Terrible service, expensive call service and ridiculous prices for a flat tire and only living 2 blocks away
They are really good mechanics . Mitch and company are honest and will let you know if it is repair able and tell you the cost . Not like other places that tell you and then hit you later with more money.
Excellent service! Fast, quick and reliable! Thats all I can say! Great service Mitch, keep it up.
Great service and always with a smile!
The best auto repair shop in Lubbock. Honest, quality work every time.
Very nice folks. Very helpful
Mitch and his crew are very professional. They are very detailed and reasonably priced. Very ethical company with high moral standards.
We have received quick and friendly service at fair prices. I appreciated getting honest advice - even when it meant me cutting my losses on a vehicle and not spending more money on repairs.
My son just moved to Lubbock and during the cross country drive his car developed a noise. While returning our moving truck I asked about a mechanic and M and M and mitch were recommended. I had found them on the internet the night before. I can not say enough good things about Mitch and his team. WE called them, he said bring it right down. He took the time that he was fairly sure what the this issue was and said it was ok to drive for about a week until he went out of town. He dropped the car off, M and M took him to work, and they called with estimates. $100/less than we initially thought. I feel great knowing that there is someone trustworthy for my son and his vehicle in a new town. Thanks Mitch and your crew.Edit: After 3 years in Lubbock, and just relocating, I still stand by the outstanding service. Wouldnt go anywhere else.
I am a first year law student at Tech and I am not from Lubbock, so the only source I had in looking for a reliable mechanic in town was the internet. I was fortunate to have found M&M on the internet. M&M had great reviews from a lot of people so decided to take my car to them. Well, today I got my timing belt and water pump changed from Mitch, who is the owner of M&M, and to my surprise he charged much less than what he quoted me before getting the job done. After the work on my car, he was very kind in explaining and answering questions regarding the job he had done. Today was my first dealing with M&M and I will stick with M&M as long as I am in Lubbock.
Very low prices. Fast service. Friendly. What more can you ask for?
The best mechanics and pretty fast service!!
I needed a window regulator very good job
Mitch is trustworthy and honest. He is always working with me to keep my older cars running efficiently.
Mitch and the crew do a great job at keeping my vehicles running!
Fast, friendly and fair. Very knowledgeable and efficient.
Very nice manager and employees. Clean facility and even offered a ride if it were needed.
Great service and prices!
Horrible experience. I called the Friday before July 4th and they told me they were closed Monday and Tuesday for the holiday and that they would be busy Wednesday but I could bring my truck in Thursday morning. I got there as they opened Thursday morning and the guy told me that he was short staffed and they couldnt guarantee it would get done that day but if I brought it back the following morning they could take care of it, which I did. Friday at 8 am I drop of my truck as they suggested and I heard nothing all day. At 5:50 pm I get a call saying that they werent able to get to my truck and if I didnt pick it up in the next 20 minutes I would be without it until Monday. I immediately took an uber across town, picked up my truck, and Ill be damned if I bring it back here ever.
Great place fair in price.
Great service by good people. Highly recommended.
I have known Mitch and Glynn all my life they treat thier business with the same integrity as they use in daily life. I love them like family. I once needed a tire for a trailer and was traveling, mitch met me after hours and replaced a tire. he got me back on the road. I will allways remember that. Thanks Mitch!!
Excellent service and very helpful in finding hard to find parts.
Usually fast,inexpensive, but excellent service