Moved to the area a few years ago, and this was my first time buying a new car from a new-to-me dealer in 20 years. Was referred to Loveland Ford, over other area dealers, by my neighbors.Special ordered a new Bronco from Loveland Ford. Ordering was straight forward and when it came time for delivery, the process was fairly painless. Total time at the dealer from start to driving home was less than 2 hours.Even though I had my own financing, they were able to beat my fairly good rate by .25%. Was a pleasant surprise.Love my new Bronco! Thanks to Pat, Jessica, and the team at Loveland Ford!

I’m thoroughly impressed.This experience could have been horrible, to say the least, but thanks to Jason Huber and the rest of the team, my family and I FINALLY got into a great vehicle.Long story short, we drove up from the south Denver metro area originally to see a Chevy traverse 2LT. But after getting it home to get the paperwork signed by my husband, we found there were major mechanical problems.. so much so that, because Loveland Ford had gotten it from a sister store (that most likely had just gotten it on their lot), they had to end up just wholesaling it because the cost was so extensive. But, instead of making me and my family drive the traverse back to Loveland, they sent a driver who not only picked up the vehicle, but also gave us a loaner for nearly 2 weeks, while they patiently helped us search for the right vehicle for our growing family.Their service and consideration of everything was unmatched. And, like I said, this experience could have been horrible, but they made it more than right.We are so happy in the vehicle they got us into. Definitely a win. We’d shop with them again.

Bought a used car from another local dealer this year.This transaction was by far superior and much more enjoyable.Daniel & Lyle took great care of us.

My husband and I bought a 2015 F150 in November of 2020. We purchased the vehicle knowing we couldn’t take it that day. The truck was dropped off 3 weeks later. At drop off, we were told there was a part on order and it would be there in 2 weeks. They would change it and take care of it once it was in stock. We called at the 2 week mark and it was not ready, give another 2 weeks- no prob. We call again and the same answer. So we waited another 2 weeks and same answer. As of January, we have called about 15-20 times and we were always told the person we needed to talk to was out and they’d call us back. NO ONE has called us back or even tried to reach out.We spent nearly 30K with you and we can’t even get a phone call back. We’d never buy here again. They don’t keep their word.

I recommend anybody in the need of a new or used car to go to Johnny Johnston! He’s an amazing guy and he does everything in his power to help you out. He cares about his customers and wants them to get in the best car that they can. I’ve bought 4 cars through him and he always amazes me! Again, Thank you!!

I’m seventy years old and have been around the block a few more times than I care to admit and have had dealings with countless car dealerships starting in 1971. Holy cow this was the best experience I have ever had buying a car, Shaylah Jacobs and Joel Brown were totally on point and professional. No pressure at all. I highly recommend this dealership..

Salesman Eli was awesome! He listened to understand my needs.I went there to pre order a new 2022 truck that would take months to arrive and ended up driving home in a safe and comfortable ride! Jessica and Joel in finance made it all happen. Ive bought several cars in my past and the Loveland Ford team has been the absolute best!

Such an AMAZING experience! Jessica and Lance were so helpful and I literally drove from Arizona to work with them. I’ve been to many dealerships in the past, but the service here is unmatched! HIGHLY recommend taking your business to Loveland Ford, they will make sure you are taken care of like family!

Excellent service. The ford dealer in Fort Collins under new ownership is incompetent. They refused to schedule me an appointment for months to replace my battery. Loveland Ford got me in right away. My next Ford will be purchased from Loveland Ford.

Appointments mean nothing. Had a 1:30 appointment and sat for 3 hours with no communication. Better improve that service department or you’ll be shuttering those pretty new doors.

Everything went as smoothly and easily as any car buying experience I’ve had! Tyler and Jessica were so helpful and guided me through the whole process and I absolutely love my new/used vehicle. The dealership and every one I encountered was simply helpful and transparent about the vehicle and what I could expect. I appreciate everything and can appreciate my vehicle even more because the experience was extremely positive.

Would have been a 5 if the oil change works package hadnt taken 2 hours to complete- with an appointment. However, the video review of the vehicle status is a great idea! Staff is very friendly and helpful too.

While vacationing in Estes Park, the AC in our car quit working and needed replaced. Loveland Ford had us back on our vacation schedule within 24 hours. They were quick reliable and oh so courteous with their service. Thanks Mike! High fives all around for the service department!

Surprisingly terrible and a dishonest dealership as of late. Back when they were located more in the middle of Loveland, I had pretty good service with reasonable wait times. Since the move to their new location, I had an oil change take around 2 hours previously, but today took the cake.I had an appointment at 7:30AM today (which I was on time for). I told the lady scheduling me that I needed an oil change, tires rotated (usually included in oil change) and the perhaps brake rotors/pads looked at as Im having some vibration when braking. I also let the front desk clerk know this as I handed him my keys.Almost 4 hours later at 11:15AM I received my vehicle back. They had skipped out on looking at the rotors as that would have taken more time and they wanted to get my vehicle back to me quicker (ha!). The tires had also not been rotated (I mark them myself to be sure) though their checklist said they had. Im just REALLY hoping they actually changed the oil. A waste of a half of a day and I will unfortunately have to find a new place to have my Ford serviced.

Fantastic service as a walk in for an oil change.Janelle made me feel important and not an interruption to her day. Customer service is alive. All fluids were topped off, no leaks, tires rotated as requested. My first oil change after buying the vehicle from them. Wasnt sure what to expect.

I have had issues with Loveland Ford service in years past, and my sons car recently ended up there because it had died and it was the nearest service center that our insurance would tow to. We wondered if we had another clutch issue, because this continues to be a problem with these Ford focus cars, so ultimately thought maybe it wouldnt be bad for it to end up there. Boy once again, I was wrong. $170 diagnostic fee which is outrageous, but I understand you need to pay for a shiny new building. And they didnt even look at the clutch, so were going to have to take that to another Ford dealer another day. Half of the diagnostics were not even correct. Paid the ridiculous fee just to get it out of there and take it to an honest mechanic. We were quoted $1,400 for a battery, a cable, and a water pump. Insanity. When asked how much for just the battery and the cable, were told $700. Are you kidding me? Absolute robbery. (The water pump wasnt the problem, it ended up being a valve on the AC.). So after a half bogus diagnostic and taking it to a honest mechanic, even paying for labor it was under $600. Never never never never never will I ever even attempt to do business with this place again. Beware! They will rob you blind. If they had an ounce of a sense of decency they would refund that diagnostic fee.

What a great experience buying a truck today! Aaron S. was awesome. It was more of a friendly encounter than a car buying experience. Wow it was awesome. Never had such a great experience buying a car! Thank you Aaron!

I had an incredible experience at the Loveland Ford dealership. Josh was my sales person. He was incredibly thoughtful, knowledgeable, and went above and beyond to accommodate my needs. I recommend the Loveland dealership to everyone, and ask for Josh.

My experiences with car dealers has never been too good, except for my recent purchase of a Mustang Mach E at Loveland Ford. My Sales Professional, Roman Martinez and the rest of the staff were super-helpful and made the sale very painless. Roman explained each step of the sale so I understood what was going on and the trade-in of my car to make it very easy. Also, there are a ton of features on the Mach E. Roman sat with me and explained them in an easy and understandable manner. I had no problems with my purchase.

I purchased a very hard to find used BMW M240i Xdrive this weekend after viewing it online. Roman sent me a video and answered some questions before we worked out a deal via text. So, I flew out to Denver and he picked me up at the airport.The car was ready for me when I arrived. I went for a quick test drive and looked it over and it was just as advertised. Financing went quick and easy and I was on my way back home in my new car. I highly recommend Roman and the other folks at Loveland Ford.

I too fell for the Express Lube scheduling scam. I arrived for my 10:45 appointment at 10:45. At 12:15 my vehicle was still in line waiting for my scheduled service. I understand that technicians call in sick or quit but it would be a good practice to tell customers that made an appointment at time of check-in that thy are running behind so a decision can be made to wait or reschedule. At one point there were four of us customers in the waiting room discussing how long it was taking for an oil change. No one from Loveland Ford seemed to care. Not a good experience at all.

Skip Loveland Ford service. Its a joke at best. I took my truck in for warranty work. It took 3 weeks to be seen. I got a great video with the issues it had. I called a few days later to see if my truck was done and no call back. I had to drive to the dealer to find out what was going on with my truck. I was told it would take weeks to get the techs to work on my truck for a simple repair. I was also told I had an oil leak that needed the transmission removed on my 2016 F150. I took my truck back from Loveland ford and it had a ding in the door to the bare aluminum! I drove to Ken Graff Ford and bought the part to keep my truck from making more damage. (2wd drive grinding do to vacuum leak) Ken Graff Ford had my truck 1.5 days and repaired the damage. ALSO Ken Graff confirmed I had NO OIL LEAK! I questioned that since I have a brand new driveway that has no oil spots. I race classic Fords so I know if I have a leak. *** FYI I did report this two weeks ago with no response. The only reason for the review is I keep getting asked.

Shaylah was very polite and helpful through the used car purchase. She was very responsive and was able to answer all questions in a timely fashion. The process was easy and timely....

Jason Huber was an awesome sales guy. I was looking for a F350 or F450 dually truck for my business and with todays market and with the chip delay it was proving to be very difficult. But Jason stuck with it and kept in touch with me with every truck that he came a cross that met my needs and he finally found the right one for the right price. Also Jason and the finance team got me in and out of the dealership in under 2 hrs. which is the probably the shortest amount of time I have spent buying a vehicle ever. Thanks and great job

Everything about my experience with Loveland ford was amazing. The service was friendly, fast, and thorough without being pushy or feeling like I was being tricked into anything. The truck I bought is beautiful and I got it at a more than fair price. Thank you Ryan Middleton for helping me get the truck I wanted, Ryan Fish for getting the right financing plan for me, and GM Mike Myers for helping keep the ball rolling. I’d recommend this dealership to anyone!

First time there for my new Ford 150. Its been performing very well and after our last 3000 mile holiday driving to San Francisco, Los Angeles and then back to Greeley it was time to get my first oil change. Oops, forgot to mention the rotation and the 20 sum point check performed by your mechanic. It was perfect, fast and couldnt ask for more. THANKS Gordy!

We started a long distance conversation with a salesman at Loveland Ford. Joel FaceTimed with us and showed us all the features of a truck they had for sale. It was exactly what we wanted. The issue was, we lived in Oregon and Loveland Ford is in Colorado. But… they reassured us and worked hard to help the process go super smooth.We decided it was the right truck for us so the next day we flew out to Denver. The next morning Joel picked us up from the airport, which is an hour south of Loveland Ford and the awesome process started.When we pulled up to the dealership our truck was sitting right out front, all clean and beautiful, with a sign saying congratulations to us!We took it for a test drive and knew right away it was perfect. From the sales associate Joel to the sales manager and finally to financing everything was super professional and enjoyable.We have had two terrible truck purchase experiences the prior two weeks. But Loveland Ford treated us like valuable customers. Best experience I’ve ever had with regards to purchasing a vehicle. Thank you very much all of you. You are a great team! 5 Star Experience for sure!

Juan was awesome he busted his tail to find us our perfect car. We started with trucks but ended up with an explorer. Ryan in finance was awesome he made it easy and painless. Will be back to get a truck later from them.

I just bought a new Ford truck from Loveland Ford. An amazingly positive experience; better than any auto dealer I’ve ever experienced. Everyone, especially our salesman, Scott went above and beyond to make our experience smooth. I will go out of my way (including driving two hours from home) to buy my next vehicle from Loveland Ford.

Shout out and to Johnny J for being the most amazing of help. Came in alone to buy a car. Very scary ...this man made my life so much easier. Walked out in the most beautiful car with a great deal.wish I could give a million stars.Also Chris B, thank you for all your help as well .5 stars for these guys.Also thank you sales department. Wonderful manager of sales. YOU GUYS ROCK

I used to go there all the time but lately I have been underwhelmed. It takes forever to get an appointment. When you talk to the service writer they act like they are doing you a favor by setting up a repair appointment in a few weeks. The last guy was so detached I almost had to raise my voice to get him to respond to me. Man, I was about to drop two grand on a repair and it felt like I should be grateful. I had a local shop do the work for significantly less and the wait was days not weeks for the appointment

My grandson & I were lucky to go by Loveland Ford, where they had a shiny, black Focus, just 4 years old. Super clean, new tires, reasonable miles, & good mpg. All the bells & whistles. Grabbed it, & Johnny, the salesman, was super quick to help us get everything signed. The grandson was excited to show his new car to friends.

Joel Brown was amazing to work with!! He spent extra time getting to know us & our needs to put us in the best vehicle for us, within our budget. Customer for life!

Buying my new car at Loveland Ford was fantastic. I was a little nervous as it was my first time buying and financing a car from a big dealership. Nate was my salesman and he was great. He made it very easy. I never felt pressured or like a number. He was wonderful with communication and answering all my questions openly and honestly. From the time I stepped on the lot until I drove off, I was completely and overly satisfied. I highly recommend Nate and Loveland Ford.

Pat at Loveland Ford did an outstanding job of finding me exactly what I was looking for. He made it very streamline. Chris, in finance did an awesome job getting me set up with a warranty and a great interest rate. Thank you Love Ford. We’ll be shopping there in the future.

I had a great experience buying a vehicle, and I was especially pleased with my salesman Chris B. He went the extra mile every step of the way as I looked at various vehicles, he was honest, and he didnt pressure me to make any decisions. I worked with him to get a vehicle for several weeks and he was patient throughout the process, showing me multiple vehicles before I finally settled on the one I wanted. He then worked with me on financing and got me approved despite a recent bankruptcy. I am very happy with the results.

Jesse Smith and his manager Lewie were FANTASTIC to work with! They were knowledgeable, helpful and worked with us to find exactly what we needed. I would definitely recommend stopping by and asking for Jesse if you’re in the market for a new vehicle.

Not one to leave reviews, but boy howdy. I waited 2.5 hours for an oil change with no update the entire time. Then the technician forgot to put my air filter back in and didn’t notify me until I was already home. They insisted I drive back there so they could put it back in. They kept trying to get me to drive back there until I told them to talk to my husband and that’s finally when they started talking to me with any form of remorse. I understand things happen, at the same time a bit of communication and respect go a long way.

Verdict is still out. Waiting to see if recall will fix the F150 knocking during initial start.

Great dealership with A HUGE inventory. The staff is very helpful and knowledgeable and Eli went out of his way to make sure I got the vehicle I wanted; didnt just try to sell me any vehicle. If I buy a car again, I will be going back to Loveland Ford.

Purchased many vehicles over the years (almost all Ford trucks) but found working with Joel Brown an unusual and rewarding experience. Joel makes an experience that is typically stressful an absolute delight! He anticipates your unique needs and leaves you totally without unresolved issues. Repeat customers are the foundation of any successful retail organization and Joel makes that event most likely. Joel Brown is the real deal!

Our salesman, Eli, was fantastic! He was very accommodating while my wife and I waffled back and forth about what truck we wanted to buy. He located vehicles for us, worked to make our experience great, bargained for us to get or payments where they needed to be and actually made the process enjoyable! All while never being pushy! Overall, a fantastic experience! I would highly recommend Eli to anyone looking to buy a Ford!

Some salespeople deserve the slimy reputation - like Shaylah at this dealership. Had an appt to see a specific car. Because I had to drive over an hour to get to the dealer, I asked Shaylah to text me if for any reason the car was not available. She replied “will do”. But when I got there she informed me the car was sold “that morning”. Then to add insult, she told an out-and-out bald-faced lie - she said she had both called and texted me with this info. Of course this lie was completely verifiable - I showed her my phone - and there was NOT a text or call. She didn’t even have the integrity to apologize for wasting over 2 hours of my time. Find people of more integrity to do business with - avoid this dealership!

This was a pain-free and pleasant experience from beginning to end. The salesman spent a lot of time with me and bent over backwards to help me find the perfect used F-150. We found it and I love it. The finance manager was awesome to deal with, and the service department is making good on the promises the dealership made to fix a couple of things on the truck that I wanted fixed. I highly recommend buying your next vehicle from Loveland Ford.

Everyone was so nice and attentive. They were truthful and straightforward.. there was none of that let me go talk to my manager run around thats stereotypical of car dealerships. I was especially appreciative of the salesman Lance, and the finance manager Ryan. They were both above and beyond amazing!! I would highly recommend buying a car from Loveland Ford.

Shout out to Aaron Sherry at Loveland Ford! Our family has purchased 3 vehicles from him in the last year and a half and we love the customer service and friendly atmosphere. If you are looking for a vehicle - check out Loveland Ford and ask for Aaron. - Would have given 5 stars - but Jason, the finance manager, tried to pressure our son into purchasing an extended warranty - that he didnt need. Hopefully the dealership doesnt try to take advantage of younger, less experienced buyers when it comes to financing.

Very friendly staff. Knowledge service writers. The new facility is great. The service was prompt and on time.

Talk about a great experience!! We absolutely LOVED working with Eli and the finance guy whos name has slipped my mind... (sorry) any way, They were great! We had a great time hanging out and laughing while we waited for everything to go through! Eli let us check out a couple other cars while we waited! That new Navigator though 😍We will definitely recommend Eli and his guys to anyone looking for a great car buying experience! Thanks for such a good experience loveland ford!!

This was my second time buying a vehicle from Loveland Ford, but my first in their new building. The salesman, Sam, was knowledgeable and listened carefully to my needs and wants in a car. There was no pressure to buy. Sam was able to find vehicles that met my requirements so I had choices, any of which would have worked for me. I did buy a car and am very satisfied..

Johnny and the finance manager Eric at Loveland Ford dealership were very professional and made my purchasing experience fast and easy.They are square dealing and honest which was what I was looking for when purchasing over 100k worth of vehicles.They gave me a fair price for my trade-ins which is rare nowadays. I would highly recommend going to Loveland Ford if youre in the market for a new vehicle.

I wanted to spend some time telling you people at Loveland Ford, how much we appreciated the experience, we normally hate, that going into a dealership to look at a new vehicle. Our sales person Joel Reyes was over the top helpful and the team you have in management were very fair on the purchase as well as our trade. We LOVE our new Ranger Lariat! Thanks Joel and team! We got a great vehicle and you got an excellent Silverado! Also really need to thank Amber in service for going over and above in every way. We needed 3 major components in less than 2weeks to complete this purchase. Monumental as Ford cannot provide much with the Covid things that have happened. They are still crawling out of this as we all are. Amber went to work and provided all 3 in time for our departure for 4 months in Minnesota. I am writing this from Minnesota where we are for the summer. Our 2021 Lariat is superb and fully outfitted thanks to your dealership!Thanks for everything, we will be back!

Great experience, great staff. I have bought a lot of trucks in Northern Colorado, and the guys at Loveland Ford really seem to take care of their customers. Ask for Eli Hodapp, hands down the best sales guy I’ve worked with. Not push, goes over and above to treat his clients right, and extremely helpful. I’d highly recommend looking at Loveland Ford and definitely Eli H.

Great experience! I traded my car in and got and amazing rate. Loveland Ford got me into my first truck! Not to mention my amazing sales rep turned into a handywomen mid buying process and helped my uninstall the roof rack and rod vault on my trade in! Kind of legendary!Thank you and ask for Shaylah if your need a truck!

After a horrible experience at a dealership in another state, I was dreading going to a dealership again, but this was night and day. Loveland Fords new digs are really nice and high tech.Dan Tyre was my salesman and he was knowledgeable and I didnt feel dirty when I left. The best part was the actual sale, quick and almost painless. I still had to take the walk to the finance office but it was in and out with Fish. Why cant the car sales industry invent a one-stop sales process, where the salesperson does the whole sale?

Had an absolutely great experience at Loveland Ford! Shaylah in particular was fantastic and helped me immensely with my situation. Friendly staff, informative and helpful all the way through the process. Id highly recommend doing business wit Loveland Ford!

What a breath of fresh air. In a world where ever business can’t wait to use the excuse due to covid we are short handed and thats why we are horrible at our job. This service center is 30 days out yet they do everything the can to accommodate you. EVERY time I called I talked to a person. Every time someone called me back in a timely manner. Bret in service should get a metal. He could have replaced $10,000 worth of electronics and not found a solution, he and his team came to a logical solution and got me on my way. Thank you Brett and your team, take a bow, standing Applause from me!!!

At first I was upset 😡. They tried to put me in a vehicle that Im sure had some engine damage from being drove with no oil. They made it right by doing all they could to get me into my 2017 jeep renegade and I love this car! I had a 2005 jeep liberty for 4 years and its still going. So I know this is going to last me awhile. If you need a car go see Jason Huber! He is awesome and will do all he can to help you get what you need.

The buying experience with Loveland Ford was straightforward and pleasant. Jason was knowledgeable and excellent to work with. There was no high pressure sales pitch. We got a price for our vehicle that required no haggling. The entire process took less than 3 hours. I would recommend this dealership over others I have dealt with in the past.

What a great experience. The new location is very nice and everyone there was friendly. Jason Huber was our salesman and he did a great job. Very knowledgeable in the inventory they have. Listened to what we wanted and didn’t try to steer us different. The financial guy (Fish) was also friendly.

Great customer service. Went above and beyond in every way!Thank you Pat for your thorough explanation and demonstration in the freezing cold.Fish was super friendly and informative in the finance department.We are excited to go from our Cadillac to Lincoln.Your new facility is beautiful. We now have a new set of expectation, thank you!

Was going to buy a new car here locally in Loveland but they didn’t have the one I wanted in stock. Unfortunately I didn’t feel like they were sincere in getting the car I wanted over making a sale with some inferior product in stock. Within seconds they were already plotting how they could get me on a trade-in I had no intention of selling so that quickly changed to “financing options”. Typical sales tricks like people don’t know how car dealerships work. That gets old fast. Chris was the self proclaimed “top sales guy” and relaxed, I’m so pro-consumer attitude, immediately threw up red flags.My salesman’s communication was slower than the Pony Express of 1860, so I went down to Denver and purchased a new vehicle there after waiting too long.After reading the reviews about the warranty bait and switch and the review about the empty promises from (guess who!?) I can only summarize my suspicions were correct. Stay away from this dealer they’re gonna take you for a ride- no pun intended.

Matt did a great job getting me in and out the door with a new F250. Beautiful and well thought out new facilities

I live 1,500 miles from Loveland Ford, but after a nationwide search, I found the used car that I was looking for - a late model, low-mileage, fully-equipped, electric-hybrid Chevrolet Volt with Adaptive Cruise Control - yes, a Chevy at a Ford dealership! Nevertheless, Sales Consultant Tyler Woodward took very good care of me, from the day we met by cell phone to the day the car was loaded on a transporter. Count me as a happy Loveland customer! I may very well be back when the new highly-acclaimed Mustang Mach-E electric becomes available.

Simple, straight-forward and honest! Made buying a vehicle easy and worry free! Joel B was responsive and had solid communication. Fish (Finance Manager) was fantastic. Did no pressure and explained finance and intra-state taxes perfectly. I live in South Dakota and would drive 10 hours again to work with these two!

Loveland Ford made the car buying experience sooo easy and stress free. I HIGHLY recommend Aaron Sherry! We traveled from out of town and he went above and beyond helping me. He answered all of my questions, was organized, great at communicating, and extremely helpful! He made the car buying process fun! Also thanks to Ryan Fish for finding us a great deal and making the finance part a joy! We will be back, the drive up was more than worth it!Thanks again!Alexie & J

Roman was a great salesman & very efficient in his work! Our over all experience with Loveland Ford was definitely a great one! We’ll definitely be returning as well as referring family & friends! Thanks again!

BEWARE!! Take your trades anywhere BUT here!! They advertise they offer top dollar for trade-in. After weeks of communication with Pat Siri, and him telling me he can get me top dollar for my trade in, and me being a non-believer of what he was saying, I decided to come in and see what “top dollar” actually was. My trade-in value for my vehicle according to KBB was $21-23k…. They offered $18k. So I tried my wife’s vehicle. KBB Trade-in value was right at $10k. They offered $6k. What a joke. So top dollar to Loveland Ford was actually thousands below trade in value. Wasted my time, and of course they had to run my credit for me to see the trade in value, after I told Pat countless times I didn’t want to run my credit till I knew what they were offering for my vehicle. Wouldn’t do business with them if they were offering free vehicles.

Great new place! So sweet with my dog when I had to wait for my oil change. We got treat bags and good service. Service people were very nice and helpful.

I was referred to Joel by Janell and Joel hooked me up!! I’m ver happy with my new car and Joel was professional and explained everything to me step by step!! Highly recommend him and Loveland Ford!!

Chris was incredibly easy to work with. He’s genuine, knowledgeable and of high integrity. At no time did I feel pressured. He took his time with me and answered all my questions. Oh and by the way I LOVE my new truck!!

I purchased my truck from Johnny at Loveland Ford and an Explorer. He was amazing and still checks in with me which I really appreciate!I had to have some work done on my truck and took it to Brett in the service department. He is awesome and helped with the process as it was some big items that were luckily under warranty. Brett has great communication which is rare with service departments. He went way above and beyond to help me and I appreciate him and the rest of the team for helping me. Having more done to my truck as I type this actually.Highly recommend them!!

I have never had a better experience purchasing a vehicle. The staff is friendly, knowledgeable, and very personable. I will not hesitate to use them in the future and highly recommend them to anyone seeking a great buying experience.

Kyle in service for the WIN! Hey, sometimes service takes more effort and time than we would like. When that happens having a guy like Kyle communicate effectively and finding ways to ease the pain (like a loaner) make all the difference. I left another dealer because of what I had heard about Loveland and I’m glad I did. Thank you Kyle.

Josh Huber was great. Very Very Professional. Ronnie Horn was great to. Shawn Ruderman was great in Finance. Excellent experience. They were above and beyond helping myself and my Son.

We worked with Johnny and he was good. We have not tried the service department so we have no comments about them. The guy we worked with to get the truck loan lied to us. We ordered the truck from ND. He told us that when the truck came in that if we got better financing we could just rip up his loan paperwork. He “forgot” about his offer when we picked up the truck and found out he funded the load 30 minutes after we left that day. Another lie. When we talked to the finance manager, His response was “so”. We told him how we got a better rate and asked why they Didn’t offer us the same rate. his reply was. “We work with so many financial institutions that we can keep track of all of them”. Isn’t that your job”. To keep track and get the best deal for us, sorta what u told us you were doing for us. Yet another lie. They actually had a better rate available and did not offer is the rate. I know it was all about the kick backs the loan department gets. I cant recommend this dealership as i doint their integrity

We took one of our Ford Escapes in for some repairs, including an oil leak on the drivers side, in preparation for a cross-country trip. They found $3,000 worth of repairs and replacements, kept it for a week and when we finally got it back it was leaking worse than before. We took it back, and they called saying they had found the two leaks. Huzzah! The good news seemed to be that they werent going to charge us $150 for the diagnostics (maybe because they should have found them the first time?) but the bad news was that it would cost an additional $1500. No, thank you very much.If you dont mind being extorted, take your car to these guys. From now on, well take our business elsewhere.

Just bought a 2020 Tacoma from them, couldn’t believe the deal they gave me. I talked to multiple people who were doing everything they could on their part to get me the best possible deal, even they manager was popping in to make sure they were doing absolutely everything possible. These guys/ girls take great pride in their work and it was much appreciated. Couldn’t have been happier with the outcome

Go see Eli Hodapp for your new ride! 😎 All jokes aside, the entire team here came together for a great experience. It’s a little pricier than your Echo Park/Carmax experience - but in my opinion it’s worth it. The Echo Park/Carmax experience is the Walmart of car buying, but if you’re looking for real attention to detail when you’re forking over thousands of your hard earned dollars, Loveland Ford is where it’s at. I got a competitive price (of course I’d prefer it was even lower!) on a vehicle I sought out, wherein the dealer did a thorough inspection and cleaning (like detailed sparkling clean) of the car prior to putting it on the lot. (The cheaper guys don’t do those parts well, or with expert trained technicians.). Eli knew all the ins and outs of the vehicle I was interested in, test drove with me, demonstrated all the awesome features of the car, and furthermore did it with a smile and great conversation. “Fish” in finance was easy to talk with, smiled and had fun with me while getting me financed easily and quickly on terms I’m very happy with. I had a couple of immediate issues I noticed on the way home from purchasing, contacted Eli and was back the next day and they fixed everything - Dale and his service team squeezed me in, let me work for a few hours in a quiet corner, and sent me down the road with a smile! There’s an advantage to getting the dealership experience - professionalism, courtesy, and overall value with which customers are treated. If you’re shopping for a vehicle, go see Eli at Loveland Ford.

My experience with Loveland Ford has been a great experience. Roman Martinez is tops. He helped my fiancé get into a new car. Did a wonderful job. I told him down the road I would like to get into a truck. He told come in and I will take care of you. He did not lie. My deal wasnt the easiest, Roman put in some work and got it done. The whole time he was not only professional but sympathetic to my situation. My fiance and I truly appreciate all he did. After getting it done Chris in financing did a great job getting the paperwork done quickly and having a great sense of humor had us laughing. I would highly recommend Loveland Ford and Roman Martinez. Thank you for a great experience.

Jesse Smith is an excellent sales representative- very knowledgeable, personable and really listened to what we wanted. He helped us negotiate a good purchase and we would gladly work with him again and refer others. The dealership was pleasant - beautiful facility and all interactions were efficient. A pleasure to do business at Loveland Ford Lincoln.

The team at Loveland Ford was very helpful and positive. Eli was especially helpful and worked hard to find me the perfect pre-owned vehicle.Thanks to financing for helping me get the right payment options and even a warranty.Great tenwork. Thanks 😊

Loveland Ford and Salesman Pat Seery were great to deal with! They were very helpful in dealing with Ford Corporate and Ford Manufacturing. Which unfortunately required extensive effort.Ford Corporate really dropped the ball on this one. I bought a previous new Ford Fusion PHEV from Pat and the order was flawless. This 2021 Ford Escape order was a different story. First I worked with Pat for months about when I could order the vehicle. I ordered the vehicle in July 2020. Ford Motor Company discovered they had design issues on the European version Kuga, and kept delaying the build until finally in November they cancelled all 2020 Ford Escape PHEV and Lincoln Corsair PHEV orders. I left the order with Ford for a 2021 PHEV Escape for when it would be built. Late Q1. Ford continued to delay the build date month after month at the last minute until finally in June the factory delayed the schedule until end of August. That is when repeated calls to Ford Corporate Customer Service and Factory were deflected, ignored. Pat worked to get better communications from the factory and hold to a commit date. Ford finally built and delivered the vehicle over 13 months from the original order date. Supply Chain issues can be expected in this past year. Ford Corporate however must do better to communicate schedule issues immediately and set customer expectations based on reality not wishful thinking.

Janelle was very pleasant and helpful! I wasnt told to download Ford Pass app when I purchased my car, so I didnt know anything about app when Janelle asked me for my points on use for my oil change. In addition, I wasnt told that I get 3 free oil changes with purchase of used vehicle TILL I went to check how much oil change would cost. Sales department failed to inform me of a lot. Anyway, Janelle took care of me as though I had points to use and didnt charge me for the complete oil change.

Eli was amazing through the entire process! Was able to find us everything we wanted and then some! Ryan was great helping get the financial side. This was our first new car buying experience and will be coming back any and every time we are looking for a car or truck

5 stars if you call and ask for Matt in the service department. He keeps you informed, lessons to you, doesnt makes excuses, and keeps his promises. Simple the way it should be. DONT let Amber from the service department handle your vehicles service, she does the opposite. May be in time, I will give her another chance, but thank God they have Matt - otherwise this would have been a 1-2 star review.

We have now purchased 4 vehicles from Loveland Ford and have been extremely happy with all!! Nathaniel is our sales guy and we would recommend him every time to anyone who asks!! If you want great service and a great deal on a vehicle go hit up my guy Nathaniel and he will get you taken care of!!

Had a great experience. Worked with Chris Rogers and I highly recommend you do too. He was very responsive to all my questions, did everything he could to get me exactly what I was looking for and gave me a super fair deal on my new truck. Fish in the finance office had me in and out in less than an hour. The whole experience was really top notch. I’ll return for my next car.

I wanted to get out of my 2018 Nissan Marano because my sons are growing up and getting much taller.I was connected to Eric at Loveland Ford and between Eric, Fish and Nate they got my family myself into something so much more comfortable and reliable than my expectations.I would highly recommend anyone to take the drive to beautiful Loveland, to get yourself and your family into a reliable vehicle with someone who actually cares about what they’re doing. It isn’t just a sale to them, you can tell that they genuinely care about your vision and comfort for you & your family and that to me means the world.Thank you Eric, Fish and Nate I am so thankful for you 3!

Great customer service and buying experience. I found the car I wanted at my price point. The staff was friendly and very helpful. I will definitely consider my next car purchase from Loveland Ford.

Service was on average. However, their ability to complete service on time and communicate it lacking. I took our car in and was told it would take 45 to 60 minutes to complete. I waited 2.5 hours. Eventually I gave up and went to the service desk check on the status. I could see that my car was done. No one called to let me know it was done. I would have appreciated that and perhaps a curtesy call informing me it was delayed.Update. Loveland Ford called and offered a free oil change and verbally guarantees that they would have it done in under an hour. Still took them 1 hour and 45 minutes to complete and notify me. When I went to pick up the vehicle they wanted to charge me for the service which I reminded they agreed to do for free. Bumping the stars one notch because they did call me to say work was done.

Excellent service! Ask for Scott Herrington if you want a no pressure - lots of great information - buying experience. Scott was fantastic - has a “let the vehicle sell itself” approach and was soooo helpful.Sean in their financing dept walked us through all of the steps and we left feeling great about our new purchase.Loveland Ford was an excellent choice for our new F350 purchase. Couldn’t be happier.

Great dealership to deal with. After talking to 5 dealerships it became clear that Loveland would be honest and not waste time playing games. Aaron was great. Thanks

Had a great experience & up grade 2 cars today

Brett and his team in the service department are awesome. Theyre not perfect but theyve made it right and I can appreciate that; were all human. The staff are helpful and I feel like Im taken care of when Im there and continue to drive past other Ford dealerships to have my truck serviced at Love Ford. I will continue to go there as long as I have a Ford.

Buyer beware! I am a single woman starting a business because I have a disabled child and cant work a nine to five. I purchased a 2014 Ford F150. I have had numerous problems with the vehicle! Their service department left the radiator cap off and almost blew up my radiator left me stranded. Every experience Ive had since they moved to New location they are unresponsive to try and work with me and resolve the issue. Service manager wouldnt speak to me when I came in to have that fixed. I have polite and accommodating and in return they basically telling me they dont care!

Johnny is honestly the best car salesman Ive ever met. He feels like working with an old friend. I highly recommend using Johnny when you go to Loveland Ford.

Roman was awesome. We worked a good deal for 2 vehicles. Will be back again.

We had a great experience working with our sales person, John Buckley. We knew we wanted a Ford F350 but just needed to test drive it to make final decision. We took 2 for a test drive. John was laid back and easy to work with. John worked to get us the best deal he could in a very short amount of time. Then we met with Chris in Finance. He was no nonsense and a pleasure to visit with.Thanks guys.

Ordered a Bronco Sport at another dealership. Was originally supposed to arrive back in January. With Covid and shortages the other dealership stopped following up. Talked to Jason Huber at Loveland Ford and he got everything moved over, got the ball moving again. It arrived, he got all the details ironed out and paperwork ready. I came in signed the paperwork, waited for it to get gassed up and cleaned. Moved my stuff from the Escape he’d sold me several years before to my BRAND NEW Bronco Sport Badlands! He’s the best salesman for the long term!

Absolutely a wonderful experience! As a single woman I could have not ask for more. Ryan and the entire team were informative and great to work with. I am very happy with my new car!