MAN SO MUCH WITH THIS PLACE.EXCELLENT PEOPLE. THEY GO ABOVE & BEYOND TO STRIVE TO ENSURE NEEDS ARE MET. HUGE S/O TO SCOTT & CALEB & BILLY & 2 OTHER GUYS I THINK CHARLES & CLARENCE UP FRONT. LIKE DAMN JUST AMAZING TEAM & GREAT PLACE FOR TIRE & RIM PACKAGES. I COULDNT BEGIN TO GIVE BAD FEEDBACK WITH THESE FOLKS NOR THE BUSINESS. π―ππβπͺ.AWESOME & AMAZING PERIOD
Always had great service, Ive been there for at least 8 sets of tires thru the years, and will continue coming back. Tires are great (my favorite is Nexum) rotations, balances, flat repair or they replace, lifetime alignment. All for one great price. Go on in and get you a new set of tires, tell them David Mitchell Sent ya.
I had the most wonderful customer service experience here. Customer service just not the same now days, but not here. I worked with Scott and man when I tell u, he is the most knowledgeable person on these tires that I have talked too. Everyone there was so helpful and sweet. I would recommend this location to anyone thatβs in need of tires but canβt just buy them straight out.
Make sure you get everything in writing. I wouldnt recommend doing business with these people just based off my peoples experience which I witnessed.
Absolutely π― awesome π π π great staff very helpful and informative
I picked up my son who had a flat tire on specialty rims and tires he purchased from there. They fixed his car with Great service and a smile. Good place to get car and truck equipment.
Im a single mom of 5 kids and one person there not gonna say names put tires on my tires on my car and i have flate tires now and no way to ... Thanks for lying to be about putting safe tires on my car
Because he had so many problems with the new tires over 2000.00. Went at least 4 times. Finally it was fixed due to them. But he did go and buy 1700.00 in rims. Looks great.....
Waste of my time drove there on spire a never and bad tires. Didnt get any help from them
The guys ar RnR in Louisville are great! They got me taken care of really quick! While I was waiting the guys at the front desk talked to me like I was part of their family. I will definitely be going back if I have any issues.
The team was excellent on a Friday. I called in advance, let the guy know my ETA & my expectations... 1 hour later, my baby girl (car) had new feet & new shoes.#appreciated
There the best. I will always go here.
They were really nice and took really good care of us we are extremely have with the service and our rims and tires
They are really good at helping you with your vehicle. They are very polite and respectful. Fast service and good hospitality. I would give them a 10 out of 10.
All ways friendly sales people good quick service in and out in just a little over an hour
Hello everyone! I am a returning customer to RNR Tire Express. At one point in time on my 1st situation with my tires getting real bad, and didnt have a lump sum I heard RNR Tire Express commercial my fiance said I lit it up like a Christmas tree because I know that RNR Tires could help me? They helped me then and they are helping me now but this I went on and received tires and rims. I love the packaged because of the warranty and roadside service package!
Awesome deals, great staff, wouldnt go anywhere else, specially if cant afford to pay up front.
Awesome place! Everybody is friendly and easy to communicate with. What ever you need or like they got it and will work with you on your budget
Love the staff at R and R. Wasnt sure what I wanted when I first went to get some wheels but the staff was quit to help. I am happy with my purchase to this day I will keep coming back. I have brought more than one set of wheels and tires from them. Thanks R and R for getting my ride together and getting what I wanted.
This place took care of me ASAPGreat serviceGreat friendly customer serviceI recommend everybody whose thinking about purchasing rims and or tires get it from this place
Great staff....awesome experience....these guys really know their business.βββββ
Very knowledgeable staff, they were able to assist quickly.
They are very good with helping you find the right tires for your vehicle and they go out of their way to help you if you cant make your payment.
Staff is very friendly and welcoming. I would recommend all my family and friends.
Service was great for the paperwork and sale, the installation was troublesome in that I know the red dot on a tire means that is where the manufacturer suggests the valve stem should be. I also know that it only means it will take more weight to balance the wheel. RNR only does tires and wheels so it is pretty unprofessional to not care about this. When I said something about it I got a smirk from the installer with the remark that βwe put the tires on upside down so we cant see itβ. Come on, a little piece of tape on inside of the wheel and outside of the tire is too much to figure out? Every time I look at my truck I am reminded of the installer that could care less about the install when a person pays over a thousand dollars for their tires. At least when people askβwho the hell put those tires onβ I will tell them and all the remarks made when asking I about it. You are supposed to be professionals and are hiring people who donβt give a damn one way or the other!!!!
Friendly great service get you in and out
Great tire guys. Give them a try.
Fair prices
DO NOT GO TO THIS PLACE THEY WILL RIP YOU OFF . THEY DAMAGED MY CAR WHEN I VISITED I WILL NEVER GO BACK AND I WOULD ADVISE EVERYBODY TO STAY AWAY FROM THE PLACE!
Bought a set of used tires from them, they were like new. Great price, quick install and service was great.
I have to say this first. I probably wouldnt buy wheels and tires on a weekly payment plan like they offer. They do have the total cost clearly marked, not just the low weekly payment amount.That aside, these guys have taken care of me three times with event service and complete satisfaction. Twice Ive had tires shipped here from TireRack and they mounted and balanced them quickly and precisely for the exact quoted price.The third time I needed a TPMS sensor diagnosed. They found that all 4 were ok but needed to be reprogrammed. They reprogrammed it which fixed the issue and didnt charge be for the work.Thanks guys!
Great prices and payment schedules
Great service with helpful and friendly staff.
A very professionally run business very friendly employees reasonably good prices i saves $900 with them on some black rims
Stranded on the side of the road, and in less than an hour RNR had roadside assistance to the rescue. My car was towed and up running again in less than an hour. HIGH FIVE and they all keep a smile while dealing with me and my frustrations.Showing me the problem and the different solutions.Awesome service.
Most excellent service and very knowledgeable and friendly people there. Most definitely a return customer.
Whether youre trying to have the freshest rims on your ride for Derby or trying to replace those MAYPOPS on your daily driver,hit up RNR Tire Express of Louisville. Scott and his team of knowledgeable staff have countless years of experience in the industry and theyll go out of their way to get you & your vehicle riding safe and looking clean!!
Great experience, would recommend to anyone looking for tires. Scott and his crew got me together in 40 mins for a set of new tires that were also responsibly priced. My daughter was getting antsy and whiny while we waited for my car to be finished, and all the guys were so nice, understanding, and accommodating to my cranky little one which made the sometimes hassling experience a breeze for me. Thatβs the kind of great customer service that keeps people coming back.
Service was excellent and they were able to do a lower profile tire that no other shops would touch. Def would recommend this shop A+
Scott definitely helped me out in my time of need. Very professional, efficient, and affordable.
Great business. Had me 2 rare tires in 24 hours. Felt like a miracle. Thanks to Scott and his team. Very appreciative for what you did for us. Thanks a million. Definitely will be back!
By far the best place Ive gone to get tires. The people are friendly, and work with you no matter what your circumstances are. They went out of their way to get me on the road that day instead of having to wait for the tires to come in, and the staff are the most light-hearted and friendly people you will ever meet. 10/10 Will always recommend friends and family to these people. Left with a smile!
Starting to not like coming here. Ive been a 2 time paid off customer and get treated like a bum off the streets. All I want is for you guys to balance and rotate my tires that I paid off from you guys. Makes no sense at all to waste people precious time. Time =Money and if you waste it then.....YOU GET THE PICTURE
I called this location and was happy with the customer service. When I came down there the manager said I couldnt finance the tires because it was my husbands car( my name isnt with his on the registration) I could only purchase them. The prices were reasonable. But I left empty handed.
Trash business.. if I could give 0 stars I would. Got my brake calipers painted, in one month the paint started to chip off.. asked if they could help me and they re-did my calipers then another month goes by and the paint chipped off again.. this time they said tough luck nothing they could do for me, even asked if they could just take off the paint and they said no. No pride in their trash work. Stay away.
Do not come here unless you want to be charged 970 dollars for 4 cheap off brand tires
This place will not tell you the price of their tires or rims and charge you 970 for a set of tires that would cost 300 at a different shop
Great, friendly staff, always taking care of my needs or any issues Ive had with my tires. I love this place, will definitely recommend it to my friends... Keep up the good work Boys!!!
Not only are they a informative but very reasonable on pricing they get five stars from me
I called to get a quote for 4 wheels for my car. I received the quote and asked what time the business closed as I planned to go place an order in person for the wheels. I got off at work and went straight R&R only to find out that they were not able to help since the vendors close at 4pm. It would have been helpful to know that if I am required to come in to know that no one spoils be able to help after 4. Not only that but the staff was unapologetic regarding in miscommunication. Never provided a alternative(like taking my information and placing the order the next day) most people get off work at 3:30 sometimes 5 during the week. How am I supposed to get across town and make it to place an order. Also does this business do repair for wheels or not? I called in to check and a lady said they do not yet there is a review for fixing a wheel a month ago. I have one wheel that is bent at the rim which is why I was replacing all 4. However if they are able to fix the wheel that would be better. Overall this was one of the worst customer service experiences Ive had in a while. I expected a little more than just oh we cant do anything for you today and proceed to continue a conversation with another employee. I would not recommend. Perhaps I went on the wrong day based on the other reviews as I did not receive the same service.
I came in here to tire prices and brands. The guy behind the counter was being a narcissistic jerk along with his fellow workers or employees. Threatened me as well. As a result as I had to call law enforcement. A bunch of immature adults with poor customer service skills.
Great place of business Scott was amazing as well as all the other employees %100 refer to anyone.
Excellent place to buy tires and wheels. Fair pricing and Billy and all of the other guys there were always very professional. Highly recommend! New customer for life!
Do NOT do their 6 months same as cash!! They will find every excuse they can to make up reasons why they canβt tell you how much you have paid and will make up some amount for how much you still owe as if you are no where near paying it off. They want you to miss paying it off at their 6 month mark so they can charge you $1500 for tires that might cost $300-$400 for a set at another tire shop. SCAM!!!
Good service helping good people. Has taken care of 2 vehicles. Coming here is like going to the barbershop. You get it straight up front. Communicate with them and they will go the extra mile.
Horrible customer service, Ive been I p there 5 times trying to get rims. Finally came in, sch my appointment, after an hour of waiting had to reschedule.
Great customer service. The whole staff is very knowledgeable on tires and wheels. Scott and the rest of the crew thank you all and I will spread the word about RNR on Dixie Hwy.
Nice place
Gave me a lot of help and find a place where everybody kind and very professional
That is so good customer service
Great experience fast friendly service mark was very helpful with all my questions would highly recommend
I absolutely love this place. Admittedly we had a rocky start with a mis communication problem, but once we got that ironed out it was the best. Clearance was extremely helpful. Had to special order my tires and they had them in within 24 hours. If your options are limited and you need tires I HIGHLY recommend RNR. They were fast and effecient as well as friendly.
The worst at keeping you informed about your 6months expiration date to payoff your account but will call you numerous time about your payment. I ask several times about what my pay off would be and at no given time did someone say βletβs see when your expiration date isβ, thanks but no thanks to women out here, trying to make it. I spoke to Scott the Manager he offered no sympathy. I would never refer this place to single woman
I have been knowing Scott and Billy for years since Preston Hwy days they are the best and know everything there is to know about wheels and Tires So definitely stop by and let them get you together and they have the best prices they cant be beat..Keep up the great work...
Outstanding service hassle free highly recommend
Great people always nice and helpful staff
Excellent customer service. There were 2 people ahead of me and I was still out of there in less than 2 hours. I got rims and tires installed.
I came in Saturday to get a price on wheels and tires. They told me that they cannot tell me how much the rims cost. Thought it was odd they dont have a price list like other places would. They took my name and number and said they would get me a price Monday by noon. Will have everything by the end of the week. I never received a call back all day??Guess they dont need my business?RNR needs to compile a price list to give quotes and not make empty promices. Not to happy, but thats ok plenty of other places that can quote a price and make a sale on the spot.YOUR LOSS GUYS.......
I really enjoyed my experience. The fast friendly service. I will definetly go back and have already told my friends about the place. Special thanks to my salesperson Clarence for being friendly and professional. He explained everyrhing to me very well. Kudos to RNR tires. :-)
No hassle financing . They just made a customer for life.
Very down 2 earth people I will for sure let my friends and family know all about them good people 2 go 2 I WELL BE A REPEAT OF A CUSTOMER FOR SURE
The staff was very helpful and diligent. They not only got me financed but promptly put my new tires on and got me back on the road.
Great Deals on quality products and Cool,Helpful staff members and Owner.
Clean facility and courteous staff, very happy with my experience
Absolutely the best damn experience with a Tire and Rims Company since leaving the East Coast!!!Large inventory and amazing staff!!
Thats the best place to go for the latest tires on Wheels to make your car look great and Im very pleased and Ive already told all my friends about R&R
Always have Great Service
Best place in Louisville to get wheels/tires their rent to own program is great !
The guy were good and fast
Fast service, they had our tires changed before we were even done filling papers out! Friendly customer service.
This is the best place to go if you are looking for rims or tires, the service was great and friendly ill be back in the future
Awesome place. Customer for life.
Extremely friendly and very helpful I will definitely be returning for my next set of tires
Fast service wish they had better tire brand selection
Friendly atmosphere, great customer service.
First from the phone call I was helped, told me everything I would need to complete the contract. Next friendly, professional attitude was maintain doing my visit.
Great staff and great prices.
Great guys and friendly service from an etremely helpful crew.
All I can say is they r a life saver,all 4 of my tires was punched with holes on the side went 2 RnR they took gd care of me . Thanks a bunch!!!πππ
Very nice people and great service
They help me with my situation. Thanks π
Excellent service and they stick behind their work.
The Service sucks But I like the tires
Love Clarence. He is awesome.