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Royal Jewelers
4505 Shelbyville Rd #101, Louisville, KY 40207, United States
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Royal Jewelers

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Je
Review №1

Lynn and the team here did an incredible job custom creating our engagement ring. They listened to and helped us refine to our vision, sourced for us a London Blue Topaz, had it custom cut, and assembled an amazing and unique ring for us very affordably. We visited all of the other major jewelers in town for this and they alone were able to pull it off. Would definitely recommend.

De
Review №2

Great experience. Pleasant and professional. No high pressure which is appreciated. They took time to understand our needs. Reasonable pricing as well. I would highly recommend Royal Jewelers.

Ki
Review №3

Very friendly and helpful in finding a gift for my moms birthday that was in my price range.

Al
Review №4

Great family owned business! Very helpful and customer service and satisfaction are always top of mind. I know my jewelry will be gorgeous and they will also take great care of my personal pieces.

Sa
Review №5

I have been a client of Royal Jewelers since they were Downtown and I was working there. Over the years they have made me some custom pieces from jewelry I had. They have made custom pearl ear drops to add to my diamond stud earrings. They are a trusted business for when I need service on my jewelry. I highly recommend them.

co
Review №6

Very helpful and polite. Appreciated their help

Ja
Review №7

Love to shop local.. very helpful and kind

Ha
Review №8

The store was very nice and the staff was really nice and helpful. Thank you to Royal Jewelers for such a great experience!

Ti
Review №9

We love Royal Jewelers. Everyone is always very personable and professional. From new jewelry to repairs, we’ve had nothing but great experiences.

Kr
Review №10

We had such an amazing experience here. We ended up finding my engagement ring as well as both of our wedding bands. The customer service is spectacular and I can’t recommend this store enough. We wanted to shop for rings locally and this was the perfect place!

Mi
Review №11

Lynn and his team are helpful and knowledgeable. Royal has unique and beautiful pieces of jewelry

Ro
Review №12

A relaxed setting to explore or focus on one item.

Mi
Review №13

Fantastic experience with Royal Jewelers. They were able to get a special engagement ring made for me. My fiance absolutely loves it. Excellent service and price to make the ring. I have a new jeweler!

Ma
Review №14

We love hosting our events at Royal Jewelers. It is a lovely store with a great selection, and the staff is such a pleasure to work with!!!

Li
Review №15

I went to Royal Jewelers for an appraisal and had and excellent experience working with Lynn. I am now having work done on a necklace to make it into an anklet and a bracelet. Any future jewelry business will be done at Royal Jewelers.

Sh
Review №16

Love that this business is family owned. Always so kind and quick!

Ma
Review №17

I have been looking for a locally owned jeweler who could help me with my sapphire and diamond wedding set. The ring had been damaged when the ring was sized down to fit me. One of the prongs eventually broke. I took the ring to Royal and spoke with Amy. I also spoke with Lynn (Amys father). He sent the ring and called me about what it would take to fix the ring. Keeping the integrity of the ring seemed to be very important to them as much as it is to me. The repair took a week and couple of days to do. The ring was restored and cost half of what I had been quoted by the people who had damaged the ring to begin with. I will never go anywhere else. I am so pleased! This is not a chain - they work at building a relationship with their customers and in a short amount of time they earned my trust. And their selection if your in the market for something new is wonderful!

Jo
Review №18

I wanted a specific stone, in a specific way for an engagement ring. I called 14 different places in the Louisville area and only 3 could do what I wanted. When I went in, Amy was prepared, knowledgeable, and congenial. I’m not from the area, but she made me feel like I was right at home. The big point is, I didn’t buy anything, but stopped in months later, still with a covid19 mask, and she recognized me and it was like we picked up where we left off. It was my first experience that drew me back to Royal, and it was the second experience that led me to an entirely different purchase. I’d recommend Royal and Amy to anyone.

we
Review №19

Royal Jewelers is a reputable and HONEST jeweler.The store has a beautiful selection of jewelry in every price range. They have done repairs and designs for me also. Everyone is knowledgeable and helpful. Go there first.

Gr
Review №20

Lynn made our experience very efficient and delivered exactly what we wanted!! We will be a repeating customer for sure!

Pe
Review №21

Nice friendly service quick repair .

Ty
Review №22

Royal is such a warm & inviting place! The employees make you feel welcome & let you shop at your own pace! Definitely have already recommended this company to many friends & family members. Will most definitely have more future purchases!

ch
Review №23

Great staff great selection

Jo
Review №24

I have been coming to Royal jewelers for about 15 years. The quality and professional service is always top of the line.

Ka
Review №25

Great shopping experience! Super friendly!

Mi
Review №26

I had the pleasure of Lynn working on a watch for me, a battery change and a new band. I had to leave abruptly while he was working on it and he was very understanding and flexible with me. I picked it up today and he was so kind and overall just a good guy. A very nice business and I will sure be handling all my jewelry matters with him from now on!

Jo
Review №27

Very thankful for the service provided by the Royal Jewelers staff. I am working with the owner, Lynn, on a custom engagement ring and he is very knowledgeable and friendly every time I am there. This is a family owned and operated business and they will take care of you like family too!

Im
Review №28

During a kayak trip my finger got jammed between two kayaks and unfortunately my engagement ring mount got severely bent. Fortunately, my diamond did not fall out. I received a list of places from my ring insurance I could use to get my ring fixed. My intention was to go to multiple places before making a decision on a jeweler. Royal Jewelers was the first place I went to and due to the exceptional customer service they provided, I ended up not going anywhere else.From the moment I stepped into their store they were welcoming, attentive, and knowledgeable. I worked with different staff members since I visited a few times before making a decision, but worked with Amy the most and she was amazing to work with. No matter how many times I came to the store and no matter how many questions I asked, they continued to be patient and attentive. Eventually, I decided on a new ring band and mount for my diamond and I love it!!!They took an unfortunate situation and turned it into an enjoyable experience. They have a beautiful selection of jewelry and I cant say enough about how exceptional their customer service is. Highly recommend working with Royal Jewelers.

Br
Review №29

I have always had a wonderful experience with Royal Jewelers. They are very friendly and helpful, and i have been very pleased with every piece I have purchased. I highly recommend them.

Be
Review №30

Lynn is always so helpful! I was able to choose beautiful bracelets for my anniversary gift and browse for my next ring. Plus they always check the settings and clean my engagement and wedding rings that came from there over 11 years ago.Always a pleasure visiting Royal Jewelers.

Je
Review №31

What a FANTASTIC experience my fiancé and I had at Royal Jewelers! In the past we have felt judged when we go somewhere to make a big purchase. Maybe we don’t put off the “we make a decent living” vibe.From the moment we walked in we felt welcomed with open arms. They offered our 3 year old a toy to play with, never made us feel rushed or like we were “being sold” something. We fully did not expect what we got when we walked in but we were so wowed we walked out having purchased my engagement ring!The store is a family business and the owner was so kind and flexible with us and our budget. The staff gave us so much useful information and never made us feel like we were different from any one else. They made it a truly stress free experience and it was just so wonderful! I would recommend this business to anyone!

Se
Review №32

Love this place! Family owned and ran. They will go out of their way to make you feel like family. Never disappointed.

Ch
Review №33

I love working with this family run business! Lynn, Amy and Jonathan are very helpful and really care about their customers. Looking forward to having a lifetime partnership with this jewelry store!

Sa
Review №34

After being recommended by a friend to check this jewelry store I had lost the stone out of myEngagement ring and went in to see what I wanted to do about it I was greeted by a very friendly staffThat had a perfect ring in mind for me.and it was! Very unique and up to date and gave me a great price.It was the first time I had such an exciting time in a store! When I came to pick it up I felt like a new brideEven though I have been married 42 years! They make you feel so special try them!

Sa
Review №35

Love this store and All the employees! Family owned and pet friendly. They make buying an engagement ring easy and afford! They will also add some custom request to the ring. Highly recommend them!

Ke
Review №36

Great experience. Was having a hard time finding exactly what I was looking for until I went to Royal’s. Great selection and everyone was so helpful. Thanks for making this a special Holiday Season.

Ma
Review №37

I bought a sapphire yellow gold engagement ring from royal jewelers.Before them I went to a whole variety of jewelry stores in the Louisville area. Every store I went to showed me their selection, which I did not like, so then they brought out the book. The book of all possible varieties and options. But I never found anything I was really excited about.I went to royal jewelers just to see what they had and noticed the difference immediately. They are a smaller family store that welcomed me in warmly. I showed them my girlfriends pinterest page and they immediately knew what she would like. They showed me the ring, and then my shopping was done!They also worked with me on the price to make it fit within my budget, so that was awesome. And then when I suddenly had the perfect opportunity to propose, but the ring wasnt in yet, they offered to let me borrow a similar one until my ring came in! They really went over the top to help me and Im very thankful. Ill be going back for the wedding bands and other future jewelry purchases.

Do
Review №38

I looked for a specific pendant and found exactly what I was looking for within minutes, thanks to the knowledgeable and friendly staff. The attention I was shown is unmatched. Royal jewelers is without question the finest jewelers in town.

Li
Review №39

My husband and I were visiting from New York and wanted to find a special piece to celebrate our 1 year anniversary. After some research I decided to trust the good reviews for Royal Jewelers - and I’m SO happy I did! We got there right when they opened and they greeted us with a warm smile and were genuinely happy to see us. After spending a good amount of time with us figuring out what we wanted, we landed on a gorgeous emerald and diamond ring. Stunning and elegant. I’m not even a huge jewelry person but I fell absolutely in love with this ring! So many jewelry stores carry gaudy pieces that aren’t in line with the current trends, but not Royal. Their prices were fair and the quality is magnificent. So happy to give a family owned and operated store our business - thanks Amy!!

Ky
Review №40

When youre in the market for jewelry, I recommend you shop here first. I recently purchased an engagement ring and it was a first class experience. Lynn, the owner of this family owned jewelry store, helped me through the entire process and wasnt bothered by my multiple visits. Lynn and his employees were very knowledgeable and attentive to detail. It was a relief not to deal with another pushy salesman. Thank you Royals for helping me create this valuable timepiece for my fiance.

Co
Review №41

The staff at Royal are so fun to work with. The store has a great selection of fine jewelry, and you might even get to see a sweet pup at the store!

Pr
Review №42

It is a rare thing to find this level of customer service. My daughter needed a ring for a ceremony, and in roughly a two week time frame. We went to a local jeweler here in Baton Rouge. They were not interested in helping us- apparently as we were not dropping serious enough coin (our search was in the $300 range). She found the ring she liked when doing a Google search, which led us to Royal Jewelers in Louisville. When we contacted them about what she wanted and the time frame we hoped to get it in, they bent over backwards to make it happen. Stephanie and Lynn called us numerous times to ensure all details were ironed out, and we would receive the ring in the time span needed. They rushed the sizing and shipping as well. They thanked us for the business numerous times, and treated us like family. The ring arrived exactly when they said it would, and it fits perfect. Our daughter is thrilled with it, and it is lovely. Though we were not plunking down thousands for hefty rocks, Lynn treated us like we were purchasing the Hope diamond. He and his staff simply could not have been nicer. Any jewelry we purchase in the future will be coming from here. These are quality people.

Er
Review №43

My fiancé and I love this family owned jewelry store. The jewelry is beautiful of course but the service sets this business apart. The staff is very knowledgeable and friendly, and works with what you want without any pressure. We look forward to continuing to buy from this store!!

Br
Review №44

Great service. Ring repaired looks great!

An
Review №45

Royal Jewelers is hands down the best jeweler in Louisville! Everyone that works there is very nice and very helpful! They are very educated and honest. They custom made my wedding ring as well as my wife and we couldn’t be happier. If you have the chance, stop by! You won’t regret it!

Hu
Review №46

My boyfriend purchased a Citizen Eco-drive watch from here. Months later since I work in a career that requires a lot of moving, I ended up getting some scratches on it. I assumed I would have to pay since I did the damage, so I took it back to them and with no hesitation said they can handle it. They even sent it to Citizen them self and Citizen replaced my whole entire watch. From day one when receiving my watch and getting it resized, to having my replacement they have been wonderful! They gave me updates frequently when my watch was sent off. They even called prior to replacing the watch to ask if I had sentimental value to that specific watch! I thought it was very sweet how they think of their customer first before doing decisions! I also found out they carry only one of each watch, so I felt special to know that! They are a great business with a great atmosphere. I HIGHLY recommend you to purchase your future jewelry/accessories there! Great selection as well!

Wi
Review №47

Going to Royal Jewelers was the best decision I have ever made. They were very helpful and very kind while working with us. I would recommend Royal Jewelers to all young couples looking for engagement rings, wedding rings, or cuff link.

Ka
Review №48

These are the most wonderful and helpful people. If they cant find what you want or cant fix something, they know who can.

Ai
Review №49

I love Royal Jewelers! I have been a customer for over 10 Years! Everyone is so friendly and are great with helping you!

Ri
Review №50

Royal Jewelers is simply the best. The store was recommended to me a few years ago by a friend and I have made purchases there a number of times. Everyone there is wonderful and extremely attentive..its obvious that they love what they do. I highly recommend Royal Jewelers to any and everyone in the Louisville area. Love my Citizen watch :) I apologize that I cant acknowledge all of the great employees by name, but everyone there is great! Ill be back. Best, Jim Kitterman

JD
Review №51

Absolutely the best jewelry shop in Louisville! Best prices, and it’s a family owned business that truly values their customers.

Ti
Review №52

I discovered Royal Jewelers a few years ago, I go back to them all the time twice a year for cleanings and any work that I need done on my jewelry. Very professional kind Pleasant people to be around, thats why I rate them a 5-star.

Jo
Review №53

I would recommend Royal Jewelers to anybody. Royal Jewelers provides excellence and its really nice to be able to go in to a family-owned business and to have wonderful customer service

Tr
Review №54

I recently purchased a wedding band for my fiancé from Royal Jewelers, and could not have been happier with the process and the ring she chose. Everyone in the store went above and beyond to help us find the perfect ring, and they were all so helpful and genuine. So glad to have found a local, family owned operation. They will certainly be our go-to jewelry store from now on.

De
Review №55

Easy to do business with. Knowledgeable and no pressure sales.

El
Review №56

Last June my apartment was robbed and a set of my opal jewelry was stolen. Since then, I have been trying to replace the pieces. After going to several different jewelers who did not have what I was looking for, they were able to find an opal bracelet for me from one of their books. A ton of different people pitched in to help ne find what I was looking for. Natalie, Stephanie, and others. No other jeweler in Louisville worked as hard to find something for me that met my expectations. I needed a white opal bracelet with a yellow gold chain and no one else really even had one! And if they did, it was over a thousand dollars. Royal ordered one for me to look at before I purchased. It was a better price than most other jewelers offered and they also work with wells fargo to offer special financing. They were able to help me get 0% interest for 12 months!

Su
Review №57

What a great place! They let me donate my repair fee to the Humane Society. Loved meeting Amy and Popi.

Ch
Review №58

I bought a ring for my fiance from Royal Jewelers. Lynn and Amy made me feel like family. They were very warm, friendly and transparent with the process. I would highly recommend anyone to come here for their jewelry needs.

Ho
Review №59

Great local business. I went a few days ago to pick up my custom engagement ring with my fiance. It took about a month to arrive after we ordered it, but it was well worth the wait. The salespeople there are very polite and accommodating unlike other jewlers I had visited. They helped us with finding the right fit, setting, material and gemstones and were very knowledgeable. (They also offer free resizing which I love.) After we picked up my ring they even gave us free jewelry cleaner, a coupon for our bands, and champagne with matching glasses! Go here and you definitely wont regret it.

De
Review №60

Local family owned jewelry store that really cares about providing personal service and creating long term relationships. I have recommended Royal Jewelers many times to friends. Several have worked with Lynn to make personal one of a kind pieces using outdated or inherited jewelry. Exquisite.

Ca
Review №61

The staff at Royal Jewelers is friendly and knowledgeable. They took the time to answer all of my questions and helped me pick out a beautiful ring. Thank you!

Sa
Review №62

Stopped by their place today for the first time, and Stephanie and Lynn were great! Spent a lot of time trying to help me find something unique which you just dont get at a lot of the other stores. Appreciate your genuine customer service!!

Gl
Review №63

Royal Jewelers is a wonderful place to shop and their customer service is top notch professional, friendly, and extremely helpful in all areas. I would highly recommend them.

Sh
Review №64

Everyone is always so friendly and helpful!!I love this place!🤗

Te
Review №65

I cant say enough nice things about this store, its employees, and Mr. Lynn. I also cant fail to mention the superb quality of their merchandise and their service with a smile. I have shopped other stores in the past and there is no comparison. I recommend them to everyone I know. Royal Jewelers, you rock!

Ch
Review №66

Lynn is great. He is thoughtful, creative and he cares. Everything we have purchased there or had created has turned out wonderfully!

Jo
Review №67

Very nice people work there! I will be back

Mi
Review №68

Great Place for quality jewelry

Na
Review №69

Lynn at Royal Jewelers did a wonderful job on my custom wedding ring. Its beautiful! Ill be returning to Royal for all my jewelry needs.

Mo
Review №70

Great selection of beautiful jewelry! Their customer service is unmatched. I highly recommend Royal Jewelers!

Ge
Review №71

Very nice people.

Er
Review №72

My fiance and I came in before we got engaged to kill some time and so I could get a better idea on what she liked. We were welcomed with open arms even though we made it clear that we werent making a purchase. We were helped by Stephanie who was more than accommodating and very patient considering that some salespeople would have looked at ot as a waste of time. I was so impressed that when I was able to afford a ring I called them and did everything over the phone. (I live 5 hours away) Lynn, the owner, helped me with my purchace and was extremely patient. I had an amazing experience with Royal Jewlers. I never once felt pressured and every single ring they showed me was within my budget unlike previous shops I had been to. I would recommend this jewelry store to anyone and everyone. Their knowledge, professionalism, and kindness was absolutely amazing and I am now engaged and my fiancee has a ring on her finger that is absolutely stunning! Thank you Lynn and Stephanie and everyone else at Royal Jewlers!

Ki
Review №73

My fiancés family has been going to royal jewelers for over 20 years, We got my engagement ring from them and it is beyond beautiful! They always have great service and it’s always a pleasure working with their staff!

Br
Review №74

Very helpful and professional.

Am
Review №75

I have been shopping at Royal Jewelers for well over 5 years now. No matter how long its been since Ive been in, someone remembers my name, offers me a drink, and makes me feel at home. I will go no where else!!!

Dr
Review №76

Always helpful and highly recommended. Great service after the sale as well.

Ma
Review №77

We made a complicated piece from scratch and the folks here were actively helpful and attentive throughout the entire process. This is a “pick up on the first ring” kind of place

Kr
Review №78

I Love Royal Jewelers, I would recommend anyone to go there, they are very helpful, professional and have very Beautiful jewelry. My husband got my engagement ring, band and matching watch from them.

So
Review №79

I go back regularly for a ring cleaning and the customer service is fantastic. So glad my husband chose to buy our wedding rings from here!

Jo
Review №80

Awesome experience!!

Lo
Review №81

Great

Information
77 Photos
81 Comments
5 Rating
  • Address:4505 Shelbyville Rd #101, Louisville, KY 40207, United States
  • Site:http://royalfinejewelers.com/
  • Phone:+1 502-895-9934
Categories
  • Jewelry repair service
  • Diamond dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry engraver
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:10am–6pm
From the business
  • Identifies as women-led:Yes
Service options
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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