Amazing facility. Very clean. Great equipment. New to the area and the entire staff led by Kayla welcomed me with open arms and treated me amazing.
I have been working with a great trainer at this gym named Haley! she is so sweet and energetic! Every workout with her I leave feeling good, mentally happy, and physically exhausted! shes taught me how to put a routine together and how to work specific muscles! Kayla at the front desk helped me when I signed up to the gym and she is very helpful anytime I have questions she is quick to respond! The place always looks and feels very clean I feel safe here.
Great gym. I have been here for about a year now. Always clean, memebers are great and if something brakes they it fix promptly. I like the 24/7 access.
Workout Anytime is the best place to work out in the area. The facilities and equipment are clean. They have the best machines to lift, walk, or bike on. They also have a tanning bed, water massage bed, and a locker room. The gym is 24/7 available to customers and the price is very reasonable. The manager Kayla is awesome! She keeps the gym the best place to workout at, has professional employees, and is very friendly with customers. They care about who you are. You arent just a number and money to them. If you want to be fit, this is the place to go.
This is a fantastic gym! The staff is super friendly, helpful and professional. The facility is always clean. It may be a smaller gym but there is enough equipment for all needs and vary rarely do you have to wait on a machine. Highly recommend!
The staff is amazing. I love the accessibility of being 24 hours. The gym is always spotless. I never have an issue getting the equipment I want and they have everything I need for lifting and cardio. Would highly recommend this gym to anyone for any type of fitness needs.
Have been a member here for several years. Kayla, is by far the best manager that has came through the doors. She keeps the place very clean, equipment in working order, a great up beat atmosphere and she is extermly knowledgeable and always welling to help.
I do NOT recommend this place! They are BRUTAL when you try to get your refund back after the COVID shutdown! No way to cancel to stop them from taking dues out of the bank account, that any normal human being could figure out. Once they opened, no refund. Then after cancelling, they still took our money!!!
Great gym! Kayla has been here for years and she is the only person to stick around. She is great and the backbone to this location. Very clean and professional.
The manager kayla was very helpful and was more than welcome to answer question i had to ask.
Kayla was great, got me signed up during COVID when no one wants to work gyms. Super thankful, nice equipment and solid environment
Very nice and clean fitness center
Love this gym! So clean and friendly. Kayla is always welling to help and goes above and beyond for people. She’s the reason I’m here.
Very clean gym, the equipment is good, the staff always makes you feel welcomed! Kayla is the best and she’s very knowledgeable!
Great gym. Kayla is great and very knowledgeable. Been here for years.
Great gym. very clean. lots of weights and kayla is a great regional manager.
Everything you need in a gym. Great equipment, very clean, and friendly staff. Kayla is the best!
Love it here! Kayla is super sweet and makes you feel welcome! ❤️
I have been going to the fern creek location for a good couple years. The place is small, but they have everything you need. They offer personal training for a extra cost, but its not hugely expensive and you get your first one free. Kayla is the person I see most and she is super helpful and always willing to answer questions.
I went in on a Thursday evening during staffed hours to cancel my membership. The girl at the desk took my access card and said that she couldnt do it, but that someone would reach out to me the next day. No one called me back. I went up to the gym again on Sunday during staffed hours and the girl said she couldnt cancel it, but someone would be there on Monday who could. Came back today and they said that it is done online now. The gym is good once you get everything set up, but cancelling your membership is the biggest runaround.
What an amazing place to workout! Kayla made Me feel right at home and made sure I knew where everything was. Everything is always clean and kept! Everyone that works out is cordial and respectful of eachother! 6 stars!
LOVE this gym! Always clean and such a friendly environment to come to, the staff is amazing as well. Kayla goes above and beyond for all members making certain all their experiences are a great one too!
Great Gym. Plenty of workout areas with diverse exercises, staff if friendly each time I come and greets you with a smile, glad I joined.
Great place to workout. Kayla the manager and the staff keep the place clean and maintained. I would recommend.
Friendly staff and really clean
Love this gym! It’s always super clean and love the 24hr access!
Clean friendly staff. Great workout environment.
Works great for my schedule. And the manager is real chill
Kayla is the best. Shes always there to help and answer questions. Especially since the hillview location isnt open yet. Super close to work and has everything I need for a great workout
They have undergone a recent management change and its made a big difference. The staff is available, friendly and knowledgeable. If you have any membership issues at all Kayla is there to help you. Hannah is very helpful and will answer any questions you have. The best addition has been Mike, the personal trainer. He knows his stuff, whether you are a serious body builder, a middle age woman trying to get some fitness in your life or just wanting to ask questions about health and fitness, Mike is your guy.
I frequent this gym often, out of the different gyms Ive been to over the years this place always has a clean and positive environment with friendly staff.
I love workout anytime. Kayla is a very awesome person. She is personable and very knowledgeable. She will help you anytime without a problem. Kayla sure has made a big change from when I first joined. Everyone come join the gym, you will love it!!
Great place to workout. Kayla is always happy to help and runs a tight ship. I would hate to see this place ever go without her. Everyone loves her.
Love working out here. Staff is great !! Kayla is awesome !!! She takes the time to explain things. Look forward to seeing her on my workout days. Place is very clean and is a comfortable environment to workout. Adam is a great trainer.
Awesome facility. Every piece of equipment needed for a great workout and very personable management. Never been to a gym where the staff cleaned as much as they do here
Kayla is a really good manager. She keeps the place clean and is really friendly. I love coming in to see her smiling face. Adam is a great trainer and has really taken me far. I highly recommended workout anytime.
Kayla Wathen greeted us when we came in, gave us a tour and rundown of the facilities. She couldnt have been more nice and helpful. I loved the size of the gym and the amount of free-weights they offered. If you are looking for a smaller more intimate gym; this is the place. Turns out that Kayla is a district manager! She is great.
Great gym! I have been here for years. Kayla has created a great workout enviornment.
Miss Kayla is Amazing...I had stopped my membership for about 4 months. I come in today to restart it & to change my Bill Date. Didnt think I could do it. Miss Kayla took care of me Above and Beyond my expectation. I really appreciate Her Attending my needs.Thank you Kayla
Best gym in town. Awesome staff. Kayla is always friendly and keeps the place in great shape.
Love this gym!! Has everything you need and the vibes are so great!! The manager Kayla is the best and super helpful. The staff and members are all awesome!! The trainer Adam is awesome too.
Best staff and cleanest gym around!
Love this gym. I recently moved here from Pennsylvania and this gym was the first place I found that I can just come in and relieve stress. Feels like home, the lighting is good, and their stairmills are always in working condition! Kayla and Adam will give you a good deal and you can try the gym out before you sign up!
Kayla is awesome and a true professional. After Hurricane Michael displaced my family in 2018, Kayla helped us establish a family contract that was not only a fair price but also conducive for traveling between two states. Our family highly recommends Workout Anytime and Kayla was a big part of that decision.
Please do not go here if you are from out of town!! They will not honor their 14 day free pass unless you have a Local address. They should state this on the website so people don’t waste time driving there to use a facility that can’t even be accessed. Also if you do decide to use it since you drove their it’s $10 dollars for one day pass. Don’t waste your time!!
Kayla is an amazing district manager, much better than what use to be here. She is a perfect example of what others should follow. Hard working, caring, great with the people here, cleans every day, and loves her employees. I love it here.
This gym has turned things around for the better so much since management has switched!Kayla and her crew has brought the place back to a facility thats great to workout in. Side note - they just got new tanning machine bulbs so thats awesome!
Clean, friendly staff. Kayla is the best.
This gym is always clean! Staff is friendly and helpful especially Kayla always speaks n keeps the gym very clean. I recommend this gym t anyone who wants a more personal feel!
Would have not given any stars at all if I could have. I was prepaid for another year at the Dixie location. Arrived there one day to a note on the door that they were permanently closed. They were going to transfer my membership to another gym which was not convenient for me. I have left numerous message for Kayla to return my call to discuss a refund. She refuses to call me back. She is very unprofessional and couldnt even tell her members who were affected by the location closure that it was happening. No wonder it was in financial trouble, bad management & ownership. Whomever is saying Kayla is amazing is telling you a bunch of lies.
Great gym. Cleaned and well organized. Kayla is a great manager.
Love this place! Staff is nice and the place is clean! It’s got everything you need for a good workout! Price is good as well! They have tanning and a hydromassage bed! Good gym!
I just joined few months ago me and my crew love the gym and the staff. We feel at home thanks Kayla
Kayla was totally awesome today! She was very helpful and knowledgeable. She helped me with a new membership. It was quick and easy. The price was very fair.
Outstanding gym. Kayla and Adam know what they are talking about. No pressure from other members and other members help as well when you are confused...
Love this gym. Kayla is a great manager and keeps the place clean. Great up beat place.
By far the best gym I’ve been a member of. Kayla is super friendly and they keep the gym really clean. I love the affordability and the 24 hour access. There is a reason I drive 20 mins out of my way to go to this gym.
Such a great place to workout! Always clean and the staff is super helpful and friendly.
This is a really good gym and the membership fees are extremely reasonable I had been paying more than double for a smaller gym that didnt have as wide of a variety of equipment.Since I joined WAFC its always been a good workout experience and even with a crowd theres enough equipment you can workout and not just wait around.
Looove love love this gym. Kayla is awesome and has definitely turned the place around! Replacing equipment when it is wore out and overall more clean!
DO NOT GO HERE NIGHTMARE! The staff are rude the woman manager does nothing but talk over you trying to get her point in but doesn’t care about what you have to say..I’m getting calls for personal training that I had told them I didn’t want! I would recommend going to a planet fitness or even the other workout anytime locations in Louisville just stay away from here unless you like arguing with staff!
Gym is fine...price is fine...good luck trying to cancel though. I bought the equipment I needed to work out at home and so I went to cancel my membership. I was given a business card and told to call a third party billing company. Three months later I have taken all the steps they have given me and still they are trying to debit my account. All I can say is month to month sounds great until you find that the company offering month to month believes it to be never ending and tries to charge you as such. If you are considering joining here make sure you are ready for a fight if you ever decide to leave.
Great gym. Kayla keeps it very clean and she is really friendly.
Small and tight....but for the price its worth every penny for me. Open 24 hours
Good prices. Lots to do
Kayla is one the best people to be around!! So helpful even in her days off.
Good gym. However if you need to cancel membership you need to do it in person.
Always clean and staff is great!
Poor management. I had an interview there recently and the manager told me how they pressure people into joining and she doesnt care what people think of her RBF (cant type what that means here) ..then didnt offer the job lol. Stay away there are far better and bigger gyms in Louisville that will take care of you.
Gym is awesome. Fun energetic staff. They keep the place clean and always answer any questions I may have.
Its a good, all-purpose gym. There are treadmills, machines, benches, DB rack, squat rack etc; something for everyone. Its smaller than most gyms, and during peak hours (6-7 PM) its almost standing room only. They recently put in new machines and benches, and I can confirm that the wobbly bench mentioned in a previous review has been replaced (worked out on it a couple of times; glad to see it gone).Only downside is that theres only one squat rack (the Smith machine doesnt count), but again, thats due to the small size of the place. If they put another rack in, theyd have to take something else out (Smith machine gets my vote :) ).As for the staff, I dont have much to say. I leave them alone and they leave me alone. I prefer it that way, tbh. But one time I did tell them that one of the barbell collars was cracked (though still usable). When I came back a few days later, the barbell collar had been replaced.
Great gym Kayla is the best.... very clean and well organized!!
Kala does a fabulous job! Extremely helpful!
Im disappointed with this location. I have been a Workout Anytime member for several years now. I have been to several locations, including Nicholasville and both Lexington locations. I recently went to this location because this is the closest one to me since I moved to Louisville. First off, I noticed the equipment was dated. Benches had tears in them and some of the benches were wobbly. I looked past this and started my workout. After finishing my weight lifting and moving to a treadmill, an hour after being in the gym, I was approached by the general manager who told me I could not wear what I was wearing to that location. I was in full length leggings and a crop top. And this crop top wasnt even that short. It sat right at my belly button and my leggings were high waisted. So there wasnt a lot of skin showing. I was told that I wasnt allowed to show my belly there. I left the gym and called another location in the Louisville area and was told crop tops were not a problem there. Unfortunately, that location is farther than I would like to travel. So because of this, I am now taking my membership elsewhere. I didnt sign up for a Planet Fitness gym.
Used to be really nice, and for the price its still OK. But more and more every time I go stuff is broken and stays that way for the longest time. Hardly any of the sound equipment for the treadmills work now. Night time door entry works most of the time. Half the lockers are taken by people who just leave locks and nobody bothers to enforce their policy and cut them off. Hopefully this gets fixed soon but its been fairly progressive for a while. Probably need to look elsewhere soon.
Too many shady practices. Start a membership and they tack on a $20 card fee. $20 to run a credit card in 2018? No. You can sign up online and have a membership instantly so they definitely use computers to manage their customer accounts. Yet for some reason they require certified snail mail to cancel membership. Huh? Also this location is particularly bad. Rude staff, after hours code is hit and miss. Its within 1/2 mile of my house and I still go elsewhere.
Friendly staff, clean and convenient.
They have free weights or Id be at planet fitness . If you have a family and fitness is your main priority Id recommend planet fitness they let you bring a guest with no issue much more family friendly .
Awesome experience. Didnt feel judged and felt very comfortable. The staff is amazing.
Great place to work out. Has everything you need. Staff is exceptional, especially since new management has taken over.
This gym is well kept, machines stay clean & clutter free
Helpful staff, friendly clientele.
An overall great gym environment. Great music and great people. Highly recommend.
Pleasant place to workout!
Kayla is awesome, I look forward to seeing her! She defiiantly brightens my day! ❤
Kayla is the best... Nice equipment
Under new management. Kayla is the new manager and shes doing a great job. Love the place. Very clean.
Very clean and accommodating
Dont even think about working out after hours. I just signed up this week and have went to work out 3 times and have only gotten in ONCE after hours. I called the first time this happened the next day and it was supposed to of been fixed and it was. Until tonight apparently. Really bad decision on my part to pay this place money.
The location is extremely close to my home; however, the equipment is sparse and the location is depressing. They really charge too much money for what they are offering the client.
Nice clean gym. Kayla and Adam are really friendly.
Adam was really good and provided great customer service with yearly specials, thanks Adam and the crew at 24/7 fitness
This gym gives great service. It has a positive atmosphere, and has a friendly staff.
Kayla is always very engaging and friendly and knows her regular customers. It feels like home whenever I enter the gym!
This place is a joke. The management is terrible. Ive been coming here off and on for years and Ive consistently had to deal with over packed gyms and teenagers yelling and cussing. And now, after not being in for over a month and having not been informed of policy changes, the blonde woman who apparently runs this place rudely comes after my girlfriend and I heavily accusing us of ignoring these new guest policies trying to cause a scene and make a point in front of the guests at the gym and the other staff members. She would not even let me speak my side that we have not been to the gym for over a month and the email address they had on file was old and not in use anymore so I had no way of knowing these new policies took place and she continued to try and embarrass us while talking to us like we were incoherent children. Ive never had to deal with her before and she was extremely unprofessional just like several other of these reviews stated. I will never recommend this gym to anyone.
The atmosphere here very up beat I like going to this location clean and friendly
There is a short blonde goblin lady that appears out of nowhere to tell you to: do something that your already doing, accuse you of something you never did, threaten you with surveillance cameras (which Im pretty sure dont work). If your wondering who she is, just look for a lady making a fool out of herself trying to make points with no evidence and nothing to base it off of. Me and my friends were literally accused of leaving weights and for some reason instead of checking surveillance, she thought she would just accuse us of leaving them around and only THREATENED to look at the cameras after the fact. .. really? Thats how u treat clients? You confront people only on a hunch? Extremely rude and unprofessional. Only went to the gym so my friends can join in the workouts and the commute was easier for them, but now they rather drive further to my original gym rather than be startled by goblin lady.
Good equipment. Not crowded.
Really solid gym! Super nice staff.