The people at this garage were outstanding from beginning to end. My husband and I live in a converted school bus and had some brake problems - although they were booked, they still got us in same day to see if it was something they could just do quickly for us and get us back on the road. They were transparent and even though we had to leave the bus with them for a week, we still knew everything that was going on. Fair pricing and outstanding service, everyone should be going here, absolutely amazing
Came to this location to have a pre-purchase inspection done on a f-350. When they went to take it on back the truck wouldn’t turn over. Tyler came and talked with me and my business partner giving us great insight on what he can tell is wrong and recommended better alternatives for different trucks that would be a much better bang for our buck. Not only did we get good information on other trucks worth looking into but also some knowledge these mechanics have learned over the years. Would recommend coming here for great service and mechanics.
I run a marketing program for a branch of the military. We had a breakdown in Louisville and asked the staff here to perform a fix on our tire in order to get us to an airshow in less than 24 hours. They were able to fix the damage to our trailer and get us rolling in no time flat while being reasonable on pricing. If I am ever in this area again they are the only fleet maintenance service I would trust!
Jeremiah and Tyler are AWESOME to work with! They went above and beyond and were great on follow up. The team at Nationwide Truck Service are just good people overall! I highly recommend them.
I’m the operations manager at Neutz Moving and bring my North American Van Lines trucks here twice a year for NAVL approved DOT inspections and some regular maintenance as well as fixes here and there. I always work with Paula and Keith and they’re great. I often give Keith tight deadlines as our company is on a tight schedule with moves often booked out months in advance. None the less Nationwide has hit every deadline and their work is top notch. I appreciate the hard work, excellent communication and keeping the deadlines. I would recommend Nationwide Truck Service to those looking for quality work.
Needed a new radiator, radiator blown. Called was giving a price and grantee. To have me out in less than 48 hrs. This is a tractor trailer. Usually impossible, down time for guys like us its almost a week. They started on my truck Tuesday morning, Today is Wednesday and the nightmare is over. This is know promotion or payoff. To all drivers, if you break down and you want good reliable work at a good price and people who actually stand on there word. Deal with these people. Trust me youll be most definitely satisfied.Know lies over over charges, just Great work. A person word still stands here. I felt with Jeremiah, Paula & Keith took care of me and my equipment. I just wish the industry followed Nationwide standards.
They always take good care of us. Help us get our truck service and repaired as quick as possible....
Shop manager Jeremiah is so great and fast. help look at my truck that was damaged. he was super informed and sent me pics of everything. couldnt be more thankful. dont hesitate to give these guys a call.
Paula made my experience very pleasant, she was helpful and accommodating. I highly recommend this company for services!!!!
Great customer service, mule was the mechanic that worked on my truck, on time and knows what he is doing. Receptionists ( paula & jeremich) took care of us.
We needed immediate assistance and Nationwide was there to help. We were surprised on how fast they helped us. Very professionalWe will definitely recommend their service
Great 👍 👌 people excellent service, You need well done job then you go to the best of the best Nationwide Truck Services in KY Louisville. I promise you, You wont be disappointed.
Engine emissions light came on my Kenworth T680 so I brought my rig in to have it checked out just before closing. Within an hour, my technician Chad had the problem diagnosed and the parts ordered. Next day he did the work and I was good to go. Highly recommend Nationwide Truck Service and I cant thank them enough for getting me up and running so quickly. Wish all diesel repair shops operated this efficiently.
Glenn was very courteous and even stayed long enough to make sure i had no other problems. Saved a bunch of timeknew exactly what he was looking for. Will recommend them anytime
All the techs that were involved did a great job in repairing my truck. Will definitely be back!
Top rate technicians. I had an issue with a truck. They went out of their way to come to my site, look at the problem and resolve it very quickly and efficiently. Very knowledgeable technicians and superior owner. Would highly recommend!!!
Jake and Eric is very nice person. Good people to work with on any issues on the truck&trailer .
Great folks here, very professional. We have done business with them for over 5 years and will pass other repair businesses to come here. Highly recommend.
This is the only company that has every software for any truck and can get your truck in the door same day it shows up for repairs. Top notch techsKeith foster is great!
Excellent group of guys. Timely repair done by Chad. Definitely a place I will use again.
I have cascadia freightliner they have engine starter problem it’s stuck so i call the nationwide truck service the guy jeyson his coming and fix my truck he is very good mechanic no words I really appreciate thank so much your service
Good service with jacson professional quick solve the problem and friendly nice guy
Was picking up and dropping off a truck no one that the service counter had to talk to someone in the office long wait slow service not good communication regarding what was going on the staff I did see was friendly somewhat difficult to locate location has a nice waiting area with TV and chairs at least the long wait was okay rugs and Floors needed cleaning
Great customer service. Fantastic pricing
Fast quick professional service you never want to have a break down but its nice to know these folks have your back if needed. Back on the road in time to make my delivery.
Completely failure service, and UN professional not reliable, and con artist, this guy Paul promise to get to out truck with in 35 minutes its being over 4 hours no show and wont answer the phone, didnt even had the courtesy. you deserved minus 0 stars. total trash. Give me a call bobby
Jesse is a great mechanic great service and friendly staff yal are awesome
Great place the mechanic name Cody tho great professional job thanks
Our experience in working with Jake, Eric and the Nationwide Truck team has been stellar. As their technology partner, we can see that they truly strive to provide the best possible service to their clients, but also value their employees and their partners / vendors. We would highly recommend Nationwide Truck Service for any fleet maintenance needs!
Easy in and out, very quick to take care of us.
These people are great. Went way out of their way to get me out of a bind. Wont hesitate to call them again.
Very professional service, techs very knowledgeable
Our company deals with Nationwide Truck Services to fix our trucks either when we cant figure something out or if we dont have the time. It really helps that they come pick up our trucks so we can take care of other things that need to be done. Service is always done in a timely manor. Very easy to deal with. I would recommend Nationwide Truck Services to anyone.
I have personally worked with Jake, Chris, and Mr. Adkins for the past 2 years and all I can say is they know how to put their customers first! They treat you how they would treat a friend and family member! They are have timely responses, take the time to fix what your issues, and always take accountability! All of their employees are kind and respectful. Did I mention they have 24/7 service and that service always comes with a smile. If you ever need your trucks attended to and done the right way the first time, we’ll look no further!!
Very prompt and professional service. Reasonably priced
Fast friendly service. Service guys are all awesome, quality affordable service
Great rates
Paid a visit to Nationwide Truck Service today. What an amazing business! From the warm greeting you receive after coming in the door, to the prompt and professional service from their very knowledgeable office staff and service personnel. I will be here again. If you ever have any questions, ask for Jake. Jake is awesome.
Jordan is the best. This establishment always treat my pocket fare and reasonable. Great mechanics. Speedy services. They give you plenty of choices. New or after market prices. Keep doing what you do guys. 👍👍.
Awesome place to get repaired. Excellent customer service, friendly staff. They had my emergency air line replaced quickly and back on the road.
This was my first time coming to this location we needed 10 ratchet straps my company found them on the Internet and I went there the man went and got them brought them out I paid very friendly staff lady on the front desk I dont know her name but she was giving me cucumbers and try to give me squash and I would love to take in them but its going to be awhile before I get back home because Im an over-the-road truck driver and I did not want it to go bad very sweet thank you great job Nationwide truck is on your side lol
Very knowledgeable!!! Fixed an ECM problem that I was sure was the death of me. Thanks again to you guys in heavy truck service.
I just checked out Nationwides new website that theyre so proud of. It is really sad that they did not use a single picture of their own facility, equipment or mechanics. Are they that ashamed of their facility? Its not a bad facility so found it odd. Also, why do they have to buy their reviews? Good service should bring in reviews on their own in my opinion. Bribing people for reviews seems deceiving just like the pictures.
We have a small fleet and we have used nationwide 4 time in the past 2 months. We have been very impressed with the service but most importantly the speed. It is rare to have the truck back the same day, but they have. We had some more involved repairs returned by the next day. You cant argue with results!
Great working truck, in good condition brakes are a little spongy is what the add said on Craiglist... Having to drive down to South Florida 1200 miles away I wanted to have the brakes checked . The seller has a mechanic come by and adjust the brakes and to no avail the brakes didnt get much better but being that I was on a temporary insurance we had to put some road underneath is so We set out on our road trip.. about 3 hours in me and the driver decided our lives were in danger as the truck would not stop! So we pulled off the road rented a hotel and looked for a shop who can work on the truck on a Sunday Google led me here 1 phone call and a mechanic named Jason came to our rescue. He informed us that the previous mechanic adjusted the brakes back-words!!! He crawled under the truck in under 30 min we were back on the road with brakes!!!! Best money I ever spent
Great people to work for and would recommend them to anyone
Friendly folks and great service!
Good people, good service
Great customer service and fast response time. I ordered a mirror replacement on Monday afternoon and it was installed by Tuesday . A great place!
Had a couple of trucks repair by them. Awesome job.
First got i some issued with the bill. However, they did took care of it, now a day not too many shop would care much about how their customers satisfication . But this shop does and i feel very happy about it. Hey thnx guys!
Called for road service for air dryer leaking on truck. Came out pretty quick to bypass dryer. Wasnt happy with price. They charge a minimum of 3.5 hrs of labor plus a service fee. $400 is definitely not a fair price for a 20 minute bandaid repair.
Took my work vehicle in to have the power converter looked at and the friendly staff at Nationwide were able to resolve the issue quickly and professionally!
Terrible service!I called this place for roadside service but the guy could not fix my electrical problem. But he promised if I towed it to his shop they could fix it there. So I have the truck towed to the shop and after several hours of playing around with my truck they gave up and said they don’t know what’s wrong. I had to have it towed again to International. They looked at it for a few minutes and discovered that my only problem was a bad relay in the fuse panel. They changed out the one dollar relay and the problem was fixed. Between the towing and the $700 bill nationwide gave me for doing nothing I was out over $1000 for a simple problem that any first year mechanic should’ve been able to find right away. Just take your truck somewhere else. These people have no idea what they’re doing.
Very polite, excellent customer service. Very good work done absolutely 100% satisfied
This has been the best repair shop Ive found . there aways friendly and fast really good people. You should try them yourself.
Kenny came out this morning for an urgent truck issue and had it fixed without causing a delay in our service. Kenny is the finest roadside mechanic and we were happy to have his help!
Very slow work was good office people took way too long to prepare my bill only one person friendly, Keith.
This is the best full service mechanic in the louisville area. Ive had a fleet of trucks for 8 years now. Finally around 4 years ago i found this shop. They do all my work now and keep me on the road. Tyler and Wayne are great and get me in and out and on the road quickly. Highly recomended by me thats for sure!
They overbook their schedule, promise to get you in, then push you down the list, then give you the excuse now we are slammed and there you sit and wait at their mercy. If my company had another vendor in the area, I wouldnt use Nationwide truck service. I work for a large company, and they act like they could two cents about this account. Poor Poor Poor !
Didnt even have noone in the area
VERY RUDE AND INCONSIDERATE INDIVIDUAL ANSWEDED WHEN IN NEED OF HELP WILL NEVER CALL AGAIN
I had a truck go down in Louisville with an electrical problem. I called Nationwide, they came out and went through the easy things, like batteries, cables, loose wires, etc. but could not fix it on site, so I had it towed to their facility. Then they spent the whole next day trying to diagnose an obvious computer problem without the Freightliner diagnostics. We ended up having to tow it to the Freightliner dealer, who diagnosed the problem immediately. So Nationwide charged me a total of almost $1400 for a problem they could not fix. Not cool.
Great service & secure trailer parking!
Great people
Fast, friendly service. Wouldnt use anyone else!
Good service folks
Nationwide is hands down best truck service out there. Reccomend them to anyone!
They do what they can to service our company vehicles, when their hands arent tied.
They do great work
They do good work
Not good place...not qualified mechanics.
Very professional
Best mechanic is Keith
Very busy place.
A mobile jump start turned into a $7,000 repair and required a lawsuit to settle for about $2500!!!!!!!!!!!!!!!!! BEWARE!!!!!!!!!!!!!!!!!!