BEWARE!!!! Take your equipment to this guy at your own risk! I had to call the Jeffersontown police on this clown and file a stolen report because he would not return my weed eater to me. He only returned my property to the police after I filed a stolen report.He initially told me he’d have my weed eater evaluated in 5-7 business days. 5-7 days came and went so I followed up. He told me they were now 10 days behind normal schedule. I told him I’d appreciated if he would have communicated that so I could take it to another shop, then requested he give me a time when I could pick up my equipment.In one of the most unprofessional and childish moves I have ever experienced as an adult, from a busyness owner, this man refused to answer dozens of phone calls, text messages and even refused to come to the storefront door when I showed up to pick up my equipment. Only after the police intervened did he return my equipment. He also did not refund my $25 for an evaluation, so I had to report it as fraud on my credit card.Again, beware. He is a lousy business person, poor communicator, even worse human being and will literally try to steal your property, but hey, if you don’t care about your property and want someone cheap, this may be your guy. I will not make the same mistake again.

Took pieces from my honda rancher and rigged airbox and intakes incorrectly nothing was put together correctly but they did get the carb fixed but mangled everything else multiple delays took about a month for them to rebuild carb. dont take a four wheeler there, maybe a small weed eater or some broken lawn clippers or something. just dont take vehicles just take tools. needs a name change hence the poor quality or repair on a four wheeler from 2003

Excellent service and reasonable prices. These guys know what theyre doing

Made an appointment to pick up a trailer and when I got here, they had closed early. Drove 2 hours and was told no one would come back until next day.

BEWARE!! Stay away from this place I dropped of my sons ATV I told them what was wrong with it when I dropped it off. Weeks and weeks went by with no calls at all never answers neither. 2 months later I get a text a(Text message) telling me it would be over a grand to fix the rear end differential which is crazy so this morning I went and picked up my sons ATV the tire has a nail in it and was completely flat and my radiator fan is now broke also. Anything you need fixed please stay away unless you want hell and broke equipment. I cannot believe this place is still open..

I took my lawn mower to get it fixed, its electric not gas/diesel. The mower wouldnt start. They took it had it back to me in about 2 weeks. We used it once, then it wouldnt start again. Took It back, said they should have caught this the first time. Waiting on parts for 1.5 months, I would leave messages they would not return them. Im going to pick up my mower and take it someplace else today, tired of the run around with these guys....Steer Clear.

Serviced my Exmark mower and saw, charged fairly significant $$ amount. Mower would not start after 2nd use. Previously charged me for a tune-up and a new coil on the mower, second trip, if I remember correctly.I took it to another shop, they did the same service and had to replace the coil. Old coil had not been changed, that I was charged $110 for... Part swapper thief... The other shop bags the old parts and hands them to you when you pick up your equipment, Not like this shop.This happened last year, and I should have posted sooner..

Not the best experience. At drop off, I was told they would call to let me know what the problem was and how much it would be to fix it in approximately 5 days. After two weeks of waiting and no phone call, I started to call them. They gave me the run around for an additional two weeks. Finally after leaving multiple voicemails they finished it.They did fix my daughters go kart problem. But I will not go back for their business. Terrible communication and with customers. And a few days later I realized the belt was bad. If they cared, they would have noticed that and fixed it as well. Poor poor customer service.

Bad customer service

I love this guy. Hes a honest worker and straight shooter. I always use him when an issue arrives.

I recommend these guys highly. They fixed my Echo trimmer quickly and charged a very fair price. Consider them for all of your lawn equipment needs. Thanks, Rick!

Great people. They get you in and out fast.

Chris is very knowledgeable about small engines. He got my gas trimmer running in no time and took the time to explain what happened. Also annual service on my lawn mower is reasonable.

Ive used this business the last couple yrs thru Sears svc warranty. He has great svc and has done a great job.

Richard at Turf Runners is friendly, fair and genuine. They warranty their work and bend over backwards to accommodate each customer. The only place I would take my small engines for repair in town!

I have a 1986 Honda Rebel 250 that Chris picked up in Shelbyville for me even though that was out of his range but he agreed to pick it up anyways. This is my first motorcycle and I have zero experience with motorcycle shop cost or repair. He gave me the highest approximation of repair cost when he picked it up in Shelbyville. I was hoping it wouldnt be too expensive. Unfortunately for me the cost of repair exceeded what I had in mind to spend. He disassembled the carburetor twice to try to clean it to fix the problem and it did not resolve the issue. I had also learned from Chris that the frame was bent which could cause major problems down the road. All this information of repair cost and frame damage got me really frustrated and I took that frustration out on Chris. I was not polite at all and at times extremely rude. Im positive I am not his favorite customer. In spite of me being a complete ass to Chris he was nice enough to work with me on some fees to save me some money. I cant rate them on a repair as I did not follow through with the complete repair but I can rate them on honesty and their willingness to work with me.

Chris was very helpful! He was able to answer all my questions. This is a fabulous location and is very clean and welcoming. Most small engine repair shops are filthy! Turf Runners is a welcoming enviroment! Check them out on Watterson Trail in Jeffersontown!

Very nice people I was not doing business are just asking questions and they went out of their way to help me

Im a project manager for a local construction company and took 3 generators to them to be repaired. When I picked them up and got them back to our office only one worked, they came and picked the two that STILL didnt work up and brought them back a week later one still leaked gas after have the carburetor replaced and a voltage regulator put on the other. Within a couple of hours it was leaking gas AGAIN. The other one went out to a site the other day for the first time they fixed it and it ran for 5 minutes with a circular saw on it and stopped working. I go up and talk to them about what we can do and to pick the one that was leaking gas up and theyre pissed that I stopped the check we issued them and told me the customer has to take some responsibility with these. For what? I brought the generators to them to go through and fix them so I didnt have to go spend 1,200 each on new ones. So after spending around 1,300 - 1,400 to get 3 generators repaired i still only have one that works.

Bought my mower there and take it in for maintenance.