This is the best cleaning company we have ever used in Louisville! They have excellent cleaners like Robin K, who did a tremendous job in our home. The company responds quickly, and very friendly, and helpful. Hire them! You won’t regret it.
From scheduling my appointment with Laura...to the email updates about my upcoming appointment...to the 2 professionals that showed up on time to my home. This was by far a great experience!! So happy and worth every penny. Im definitely going to request the same team!
Jennifer has just been amazing at helping us out. She has such an attention to detail and goes above and beyond. Also when we need to make changes to schedule MaidPro has been very flexible in their schedule and rates.
We’ve been using MaidPro for a few months now to clean our bathrooms and our floors (who has time to deep clean their floors?! Not me, that’s for sure) and each Pro has done a great job. Stuart has come now for two weeks and he did a fantastic job! He went above and beyond while cleaning the floors to make sure our couch was vacuumed, and tidied up as he went around the house. Highly recommend!
Excellent deep clean. New service in very large home. Serviced by Carolyn, Jessica, Reagan, and Jasmine. All very professional and pleasant. Many Thanks. Look forward to your return.
We were very impressed with the service, and are excited for MaidPro to come out to the house again! Skylar and Devan did a great job.
Sarah and Zasmin did an amazing job for us! I would recommend this company!!! They were professional and worked so hard and I cant wait till the next time they come back!!!
I highly recommend MaidPro. Misty & Stuart did an amazing job! They were very professional and paid attention to detail. I am very happy with the end result and will definitely continue to use their services.
We’ve used MaidPro several times for “one-time” cleanings. Our recent MaidPro professional, Stuart, was outstanding. He was on time, did the work quickly, and left our house looking and smelling clean. We recommend MaidPro and Stuart for sure.
I am extremely disappointed. I never leave negative reviews, but the service I received was horrible. Everything was either half cleaned or completely ignored. If you enjoy a deep clean do not use Maidpro. I always use cleaning services when I move to alleviate stress and this only exacerbated it. Things were left filthy, but were checked off of their checklist stating that they had been cleaned. When I called to ask for someone to come finish the job that wasn’t completed I was essentially told that the maids were there for longer than they were supposed to and I should be thankful because I received two additional hours of service. Not that that matters, since the place was still filthy!Furthermore, if I wanted someone to come in to fix the sloppy job that was done I would need to pay for additional hours. This resulted in a stressful move into a dirty apartment where my 60 year old mother had to re-clean the whole place.
Rayelynn has done a great job for us the past few months & Im pleased. Very thorough and personable.
Zoe and Kristianna did a great job straightening up my problem clutter areas! Thank you so much!
Misty, Lilly and Carolyn did a fantastic job for us! We had not had anyone clean for us since before COVID so they had their work cut out for them and then hit it out of the park. Thank you!
I am very happy with the professionalism and thoroughness of Misty, Abby, and Eli. Plus, my dogs really liked them - so that adds a sixth star.
Our experience has been top notch with MaidPro. While we’ve had great service with just about everyone Rayelyn is our favorite by far. Her work is top notch and we’re really grateful for attention to detail.
This is my first time using MaidPro. I was extremely delighted with my MaidPro professional, Jordan. She was punctual, personable, respectful and extremely enthusiastic about her position with MaidPro. Jordan is meticulous and has great attention to detail. I highly recommend made pro as a cleaning service.
Sarah did a fantastic job and did more than I expected. She was prompt, considerate, quick and Id recommend her any day!!
Rayelynn did an excellent and thorough job cleaning our home. She was patient and flexible with us since we are both working from home and was so thoughtful. We would recommend her to anyone.
Yasmine and Stuart were excellent! They took their time with my home. Very friendly and professional. If you want a thorough clean home give Maidpro a Call!
There was a thick layer of dust and grime in many places that I specifically asked them to clean. They checked items off their checklist that they did not even attempt to clean. HORRIBLE job I will never use them again and you shouldnt either
Jess was amazing, she cleaned the best we have had since starting using this service.
Jordan is awesome! Shes friendly, reliable, and does a great job! If youre thinking of getting service ask for her, like I said shes awesome!
Great job by Jessie and Mariah
We’ve been so happy with MaidPro’s services! The manager, Laura B, is always kind and very responsive. All of the staff consistently do a great job. We have a dog and two small messy kids- our house can get really messy, especially when life gets busier than normal. We are extra grateful when Sydney comes- she does an incredible job! It’s so great to come home to a tidy, sparkling home :) thank you!
I’ve used services from MaidPro twice so far and they have not disappointed me at all. Angel from their team had done a terrific job and she was very patient and understanding. I highly recommend MaidPro in these challenging times and they are very neat and clean in their work. Excellent service!
So very pleased with our cleaning today by Jess with MaidPro. She was very efficient and thorough in cleaning our Patio home. By far, this is money well spent. Highly recommend MaidPro!
Rayelynne was quick and efficient this week as I worked from home.
I couldn’t be more thrilled with the service I received. Misty and Bethie were courteous and professional. They easily cleaned around a houseful of kids and pets. The place was spotless when they left and I couldn’t be more grateful as my house has been a bit neglected since I started chemo. I would definitely recommend their services to friends and family!
Bethie and Angel do a great job cleaning my house! What a treat to have a clean house during my busy season at work!
We had a great experience with Maidpro. The team who came to clean were quick, efficient, and thorough. Misty, Lindsie, and Makhei were very friendly and got the job done well! Everything was spotless and attention to detail was fantastic.
Courtney And Jennifer cleaned my house today and did a wonderful job. They really paid attention to detail. I got home and was thoroughly impressed. Thank You!
I waited until using the service a few times before leaving my review so that it may be comprehensive and accurate. Liz has come to our home 3 times now, and she is simply fantastic. She takes initiative and does more than expected every time. She encourages me to tell her if I need anything else done. She is efficient and friendly. What we really love about her is that she takes the time for the little details that arent necessary but extremely appreciated. Case in point: my son (who is very shy of Liz and hides from her and her loud vacuum every time ;)) was so excited to come out of hiding today and find his toys so lovingly arranged. Now if only I could get him to keep them this way...haha. A huge thank you to Liz as well as Amanda and Jessica for their friendly and efficient communication. I am not the easiest customer to please by any means, but I am very happy with this service and plan on using them for years to come.
Great service!!!! Consistent, reliable and professional staff. Always on time and seeks your input and feedback on how to clean per your preference. Budget friendly!!! Highly recommend. 5 star service every single time.
We have a monthly service and they do a great job! Our most recent clean was July 27, and as usual, the technician did a great job! Additionally, Greg was very personable!
Let my first say that I have never left a negative review in my life. I paid 265 for a move-out clean; that’s 175 for a standard clean of a nearly 700sqft. one bdrm apartment, and 90 extra for a cabinet, refrigerator, and oven clean. As I am in the process of moving, I wasn’t able to get back to the apartment before the 24 hours in which you can ask for a re-clean, and what I came back to was NOT professional. I could’ve done it myself in an hour, yet I was charged for 4 hours of work between two people. When I came by to see how they were doing, they were outside by their cars talking. When I did get to the apartment, the freezer was untouched, the shelves were left out of the fridge and uncleaned, the ice tray and ice bucket were left out, the lower cabinets were untouched, the drip pans were untouched, the windows had streak marks, and all faucets and shower/ tub fixtures were left foggy/ barely wiped down. I was extremely disappointed. 265? Ridiculous.
We had tried a couple of other cleaning companies prior to MaidPro and were always very disappointed. This experience has been so different! From the beginning, Laura has been very easy to reach by phone, very kind and professional. Knssi and Jackie cleaned our home today and did a fantastic job. We have two small children, are always so busy, and honestly our house is always a mess- it was so wonderful to come home to such a clean, organized house today! Even my three year old was excited to see his toys so nicely arranged, saying “look! All the animals are so neatly!” :) the glass shower walls were sparkling, every pillow was fluffed, messy countertops were organized... too many nice details to mention here! They did a great job, we are excited to continue using MaidPro.
Misty and Kevin did a great job cleaning our home. We appreciate their hard work and look forward to our next clean! And they took care of our fur babies too! WOOF! WOOF!
I was very pleased with Laura and the services offered. Misty did a great job! Would highly recommend.
Angel and Shelby with MaidPro are the best! They did an amazing job and left the house spotless. Highly recommend!
MaidPro does an excellent job when cleaning. We have them come weekly and even though it might be different persons we always get a great and thorough job- every time!!!!
Misty is exceptional. She is professional, through, punctual and always pleasant. She takes pride in her work and it shows!
We didnt have the best first visit (a few key things were missed) but this company certainly made up for it with the second visit. Two different Pros this time (Brita and Martha) who were far more thorough and really provided a quality cleaning, including great attention to detail. (The little decorative folds made to the ends of our toilet paper was a fun, unexpected little treat for the kids.) I really appreciated their service and hope to be able to use these pros in the future!
Ask for Misty. She does a great job!!!
Misty was awesome. She did an incredible job cleaning, dusting and vacuuming. The house smelt soooo good! :-)
Misty did a fantastic job!
I’ve had several cleans with MaidPro and have been happy with the results. Jazmin does and excellent job and I am thrilled when she shows up. I appreciate the cute little touches in the kids rooms too, the way toys are arranged or bunny ears on the rocking horse. Little things go a long way! The house is clean, smells great, and everyone is very friendly.
Best cleaning company ever!! Tyra is the best and I so appreciate her being able to accommodate us at this time in our lives. Laura is also great at scheduling and moving schedules around if we need to do so. No highly recommend this company for all your cleaning needs!!
After my first scheduled cleaning disappointed tremendously, Amanda came to my rescue like a fairy godmother the next day. She stayed for over five hours and ensured my house was sparkling, spotless and that all the dog hair was cleaned up. She even went above and beyond by cleaning my tea kettle among other odds and ends. Such a great feeling to come home to a pristine house. Thank you Amanda!
Very pleased with LeeAnn & Caitlin’s work, they do a great job and are always amenable to any requests I make. Do a great job getting to all the nooks and crannies. they are always pleasant and upbeat. I Look forward to their visits and my cat, Lucy, greets them at the door when they arrive and follows them and talks to them while they work. Sara D.
Martha just cleaned my house and I can’t speak highly enough about her! My place is sparkling and she was so quick and thorough, plus she has an awesome personality! Highly recommend this company and especially Martha!Martha and Christen cleaned my house today and it looks amazing. They really went above and beyond to ensure our place was sparkling!
Weve worked on and off with MaidPro for a while now - and I can say that Anastasia is the reason we will keep our service. She does such an outstanding job each time! Thank you!
Maid Pro services are outstanding. They checked all the boxes in customer service. We are very pleased with the quality and would highly recommend the service. They even stayed busy cleaning after they finished early.
All good things to say! The owners were very responsive, prices are very reasonable. Lee Ann and Caitlin have done a great job every time! The company seems very organized, also!
This company is responsive to feedback! I explained what level of quality I was looking for ( yes, I am picky!) and they delivered by assigning the job to Martha. She is positive and thorough. My home looks great!
Weve been using MaidPro for about four month now. With three small children and both my husband and I working full time jobs, we had been struggling to keep the house clean. I searched for several weeks and did a lot of research before choosing MaidPro. Most of my interactions with management have been with Amanda and Jessica. Both of these ladies provide superb customer service. They are reachable both through phone and via email, which I really appreciate and they are both very responsive (usually respond in a few hours). Overall, the cleaning is great. I am home when the cleaner is present and they have all been very friendly and willing to listen to any special request I might have. Alyssa cleaned for us today and she was fabulous and did a really thorough job. I agree with a previous reviewer that the only downfall is that you dont get a consistent Pro each cleaning. Wish I could only take off a half star for that vs. a full one!
Martha and Jazmin just cleaned our house, and they were more thorough than I would ever have time to be. Each time MaidPro comes, my husband and I get home from work and marvel at all the things theyve done. Its made my life so much easier. Now I feel like I have time to do other things that Ive been meaning to get around to for ages.
They did a very poor job and had to have another cleaner come by to dust everything the first three missed. There’s still dirty spots on the floor, the back door is streaked and the top of the fridge was not touched.
Great clean. Amanda M. pays great attention to detail! We would love to have her back again. So many nice touches from straightening up in each room to even coordinating my son’s stuffed animals and books. She definitely went over and above!
Hannah did a great job, baseboards were clean and shower looked better than before.
UPDATE: My regular team of Serena and Carrie are first rate and do an excellent job. As long as I keep this team I will keep using Maid Pro.First service by Maid Pro after using other service providers. Very impressed with communication, punctuality and overall service level. Will keep using for our service. Team consisted of Jessica and Chelsea - both were very upbeat and positive about their job. As well as being very personable.
Weve used MaidPro for many years. Jazmin did a fantastic job yesterday. She was very thorough and it was a joy to come home to a clean and orderly house. We recommend MaidPro in general, and Jazmin in particular.
Erica K and Derek H did an AMAZING job!!! SO thorough AND courteous - I was on conference calls most of the time they were cleaning and they were so respectful of my work! I highly recommend MaidPro and specifically Erica K & Derek H!Christina P was EXCELLENT! She has outstanding attention to detail and left my house looking GORGEOUS and smelling so fresh & clean! Highest recommendations for Christina P!5 stars for Hannah! Hannah did an OUTSTANDING job! She was very thorough in her cleaning and very courteous of my work schedule!! I highly recommend Hannah if youre looking for excellent service!!!5 Stars for Madison! Madison did an EXCELLENT job and my house looks and smells so clean! If you want your place to shine, ask for Madison!Great job Lee Ann & Caitlin! My home looks BEAUTIFUL!Nicole was AMAZING! She was efficient and paid EXTRA attention to detail! Rave reviews for Nicole!!!!Jazmin did an EXCELLENT job! She was thorough and paid amazing attention to detail! I am THRILLED with my clean and highly recommend Jazmin!Barbie and Maya were GREAT! Love MaidPro!
We love MaidPro and have been using them for many months. Our pro is super professional and gives wonderful cleanings every single time she comes. She even leaves candy for our kids. Would recommend MaidPro to anyone!
Excellent cleaning job, fair price and 100% dependable!
My first cleaning service went so well! I’ve recently changed jobs and needed some help. Leeanne did a great job! I’m a bit of a neat freak and she delivered:) I will be keeping my bi-weekly appointments. So nice coming home to a clean house! Thank you Leeanne!
I just had my first cleaning with MaidPro; Sydney knocked it out of the ball park. Out of three services I shopped they were the most responsive, patient and price competitive. From my experience so far, I recommend them.
Absolutely thrilled. Christina P. was amazing and so nice. Our house is sparkling from head to toe. They came last minute too, which was really appreciated. Will happily use again.
Brittany and Jazmin did a fantastic job. I loved all the special touches-Kleenex flowers, pillows fluffed and I loved that I didnt have to go through my home putting things back where I like them.
Martha was our Maidpro representative today. I can’t speak highly enough about her. She was outstanding and very thorough. When she finished early she looked for additional areas to clean. Would definitely recommend her on all levels.
MaidPro is fantastic. They arrive on time. They are professional, courteous, efficient, and friendly. Kevin and Matthew are wonderful. Its so nice to have a clean home. Thanks for everything MaidPro.
Martha and Jennifer did a FANTASTIC job cleaning our house this past month. It was so nice to not have to worry about the cleaning before the holidays. They were awesome.
Misty and Bethie did a great job
My recent clean with Maid Pro was great!! Christina was awesome!! Staff always pleasant. My house when she was done looked and smelled wonderful. Looking forward to my next appointment. Would recommend highly!!
We used maidpro last year. They wanted way over 450 $ for a deep clean of the whole house. We were very disappointed in their services. Not clean at all. First off, a cleaning service that you pay 60 $ / hour for should be a team of people that come and get it done quickly. They had one lady come and she hardly seemed to want to work. Can you believe it, she did not even use water but only sprayed our house with chemicals!!! We could not wait to move into our new house, so we ended up doing all cleaning ourselves after we moved in. I hardly ever write reviews, but I just have to warn people of this company. I would never (ever) use them again. I found that they were dishonest and are all about the marketing. Sad deal really. I see they have a lot of good reviews. That must be all friends and not real reviews, based on my experience with them.
This is our first time using MaidPro. Our pro’s name is Hannah and she did such a great job! We’re requesting her to come out again. She exceeded our expectations and was very courteous!
Nicole has been cleaning our house for months now and we are always happy to see her return. She is very sweet and does a great job. Thank you Nicole!
Quick to reply, reasonable rates & great service. Very happy with them and highly recommend. Jennifer is the best, and does an excellent job!
Kevin is AWESOME.My family and I were moving to a new place and cleaning the old one was more than we could handle with classes, work, kid, and everything else. MaidPro took care of our old place and did an INCREDIBLE job. Kevin made it look like it did when wed first moved in, and that was definitely a challenge. And he also fed our kitties for us :)Competitively priced, fast turn around, friendly, and most of all, super hard working and dependable. If youre looking for professional housekeeping, these are your people.
I had my first cleaning a couple of weeks ago by Shelby and Tasha. They did a good job and seemed to clean everything. I will have my next one this week and see how it goes.
Brittany was amazing, I had cleaned certain areas of the house before she had arrived. She went into those areas and absolutely made them sparkle. Even my husband comment how amazing the house looked. The whole service process was easy to use and schedule 🤩
Today was the 1st time I use their services. Kevin and Matt came on time. They call me on their way here. I was working from home and they were quiet never interrupt me. Both were nice and friendly. I will use MaidPro again. They add some personal touch which it was nice. They let me candies and tea bag really cute.
Locally owned and amazing customer service! They will take the time to learn what you truly need and customize service to fit those needs and budget! Every thing from beginning to end is all about the client! They even do next day calls to make sure that everything was perfect and see how they can improve! I defiantly recommend Maidpro!
First time hiring Maid Pro...Pleasurable experience all around! Sidney did a GREAT JOB! So nice to come home to a clean home and start the New Year out right...Definitely will use again and highly recommend. Thanks Amanda!
I have been using MaidPro for the last two years (every other week) and it has been great. The Pros have been so competent with much attention to detail. I have lots of knickknacks and they have been very careful and thorough. Frankly they clean my house better than I ever did. They are friendly and at the same time very diligent. Martha was our last Pro and she did an absolutely fantastic job removing spots that i did not realize were possible to remove. The whole time she was here she was gracious and cheerful. Martha is a ray of sunshine and I want her to come again!
Maidpro was accommodating to my infants nap schedule. They were also amazing with our dog who is very protective of our home. They saved me a lot of time as a busy mama. Couldn’t be more pleased with Maidpro Louisville.
Our first cleaning with MaidPro was a glowing success. Amanda went above and beyond cleaning our home and we are very pleased. Thank you!
Brittany and Bridgette did a great job!
Amy is a true cleaning pro. With this first time service, she was quick to understand my expectations and I have found nothing to be disappointed about. I was present during her service and she did not hesitate to ask questions during her work. She displayed an interest in knowing the detail of what I wanted, down to not only the products to be used bot also the desired cleaning equipment. She executes her role smartly and efficiently. I felt that she cares about her results and her customer.
We were so impressed with Chelsea B. and the thorough cleaning that she provided. She was very professional, considerate of family members who were home and our pets, and did a phenomenal job cleaning and tidying up our home! Cant wait for the next visit.
I was gifted a few months of this service after I had a baby and it is WONDERFUL! I have had a few different people come by and by far Kevin is my favorite! He is very personable and always leaves the house spotless and the cats happy with some extra love! Hes very considerate when vacuuming if the baby is asleep and is great conversation (which I appreciate since I dont get much adult interaction these days)! Whenever I call the company with any questions or needing to change my scheduled day they are very flexible. Id recommend it to anyone needing some extra help.
This is our second house we’ve enlisted the services of MaidPro! They do a great job cleaning, which helps with mine and my husbands busy schedules! My favorite part is coming home to an immaculate house the day they clean! Kudos to Alleshia (Happy)!!! She did a fabulous job today! Made me want to walk back in my house twice due to the refreshing smell🤗🤗!!If you have the need for a cleaning service, I highly recommend MaidPro! They’ll take good care of you!
She did a great job and was extremely friendly! I was having a pretty frustrating day and she gave me a couple of friendly suggestions for my situation while she was here. All and all she was very kind and helpful and did a great job. Thank you Christina P!
Good First Experience With MaidPro.Josef and Luna arrived on time. They explained what they were going to do, answered my questions, and cleaned the house professionally and thoroughly. It was spotless by the time they were done.I terminated my last cleaning company due to poor communication. MaidPro is much better. They have communicated thoroughly throughout the process, from the initial estimate right through to the follow-up call after my first cleaning. I appreciate their attentiveness to detail.I look forward to being a regular MaidPro client.
Update: Had my third cleaning today. Chelsea was wonderful! I like the checklist that is left. I dont double check the list but it tells me what to look for and is a good reminder.The MaidPro service was a gift during recovery from an injury. Chris has cleaned for me twice. Both times have been fantastic!. He is on time and thorough. I couldnt ask for anything else! Thank you!
Weve been using MaidPro for a couple of years now, and I continue to be very happy with their customer service (super responsive always!) and professional, thorough staff. Ericka cleaned for us this week and did an excellent job!
I have never had cleaning support before and was thrilled with the thoroughness and professionalism of the two ladies that came to our home. Kristiana and Jacqueline were thorough, efficient, and professional. What a relief to have the support during such a busy time in our lives.
Martha and Chenell did a fabulous job! House was immaculate! Highly recommend.
We’ve only used MaidPro for a month now.....but I am satisfied. Nicole has cleaned our house both times, and everything is great.
Misty did a fabulous job. It was more than I could ask for or expected. Definitely will recommend services. Keep up the great work.
Tyra did a great job.