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Brenzel Germantown Automotive
1137 E Burnett Ave, Louisville, KY 40217, United States
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Brenzel Germantown Automotive

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Pa
Review №1

Brenzels has been my local mechanic for years and they always provide top notch service and value. They are professional, friendly and reliable. I recently had my catalytic converter stolen and they went above and beyond to get the parts and have it fixed within a day to get me back on the road. Every experience has been great and I always leave feeling like they really care.

An
Review №2

I’ve taken my car here two times and both times I have received superior service. I have found them to be honest and their prices are reasonable. They don’t try to sell you things you don’t need. A nice, local mechanic!

Ch
Review №3

The guys were super helpful. Had a couple of nails in 2 tires, but couldnt make it into their shop until a bit after they closed. Called them before to see if they would be willing to stay a few mins late, and they agreed. Got there and they took care of my tires super fast, and friendly.

Je
Review №4

I had my catalytic converter stolen from my car and Brenzels was able to give me an estimate and fix my car the same day I brought it to them...for a couple thousand dollars less than other places. Highly recommend and will definitely use them again!

ic
Review №5

Great friendly quick service! The prices are awesome! I will definitely be a repeat customer.

An
Review №6

Good mechanic with reasonable pricing.

Ma
Review №7

This is a nice neighborhood mechanic shop! The guys are professional and polite. Best of all, they get the work done is very timely manner and dont break the bank for repairs. Theyve done some repair work on my Volvo with which Ive been pleased.

Ra
Review №8

Honest and local mechanic group who are always polite, knowledgable, and efficient. Thank you guys!

Se
Review №9

Great,reliable and honest service! Glenn the owner who took over for his father Jim Brenzel is as knowledgeable as they come! Jason the lead mechanics has seen a car he can’t fix and he doesn’t try to sell you extra parts just to inflate the ticket.This place pays employees hourly so they have no need to run up a bill,it’s nice knowing small family owned businesses still exist but don’t get it wrong,they’re never too busy to take a look at your car and most of the time offer same day service!

De
Review №10

These guys are great! They just installed new headlight assemblies in my 2009 Honda Fit in about an hour for a very reasonable cost. I was referred to them by a friend whose family has used them for around 30 years. She said they did good work and were honest -- and thats exactly what I experienced. Will definitely go here again and would recommend them to anyone..

co
Review №11

A small mom n pop shop with great customer service and good prices the people there are extremely helpful and polite my vehicle needed a ton of work mostly suspension related but also some powertrain issues and they handled a very large variety of work in a very timely manner for what was actually being done I also just wanted a better understanding of the process of fixing my vehicle and what all it entailed they communicated with me extremely well and kept me in the loop and always kept me up to date on what was happening and when! love this shop they really make you feel like person rather than a dollar sign check em out!

Da
Review №12

Did great work for a reasonable price on my Subaru. Price quoted was what was charged. Ive been bringing my cars here about two years and will continue to give them my business. They are honest about what absolutely needs done, what you should consider doing and what you can hold off on. Great local business.

An
Review №13

These people are so friggin AWESOME! They dont screw you, they are honest, and the prices are best Ive found. I cant say enough good about them. As long as we live in Louisville or close to it, they will be who we take our car to for work.

Al
Review №14

Thelse guys are great. Honest and efficient. Ive taken my truck here twice and both times I got great service at a fair price and good advice.

Th
Review №15

Service and speed of service was great, however I would still recommend going somewhere else. Why?I took a car in because it needed the plugs and wires changed because of a misfire. When they called they told me the parts alone (for the plugs and wires) would be ~160 dollars. That smelled really fishy to me so I looked at Oreillys and Autozone. The plugs that I got charged 93$ for were only 37 at these parts stores. Thats a 250% markup over retail price!! And since this a is a mechanic, they dont pay their supplier full retail price for their parts.I called them back, since this is quite obviously a rip off and they responded with saying that the markup was for overhead and lights and such. As a business owner myself, I know you dont need to mark up your products over 250% to keep your lights on. If you do, you should probably quit whatever business youre in because thats outright gouging and when people catch on they probably wont be your customer anymore.Like I said, they did a good job, they were nice enough, but when I called about this utterly ridiculous markup on parts they gave me a BS answer. All in all it cost nearly 400$ to get plugs, wires, and oil changed on a 2002 V6 car.Really. Go somewhere else unless you want to subsidize this businesss apparently enormously expensive lights.

SL
Review №16

True neighborhood garage with 100% integrity

Te
Review №17

They do great work. And stand behind there work. Friendly and knowledgeable

Le
Review №18

This local owned business has been servicing the the cars my family owns (Lexus NX200T, Scion XA, and a Ford Escape), and always does a top notch job. They will even look over a car you are thinking of buying for a small fee.

St
Review №19

I wasted my money coming here, I spent almost $150 for have a piece to be replaced on my car that I just found out is sold on E-Bay for less than $2. I would not recommend this place to anyone.

TJ
Review №20

They didnt seem to want the work.My wife went there for an oil change on her Beetle a couple years ago, when I was too busy to get around to it. They didnt seem eager to work on a VW and the estimate was fairly high because they had to use synthetic oil (even though my wifes car isnt a turbo) and an OE filter. I sucked it up and just changed it in the driveway myself with our usual Valvoline 10w30 and a cheap Fram filter. No biggie.Then, last weekend my brother and I were replacing some struts over the holiday and needed some springs switched out because we didnt have the proper tools/equipment to do it ourselves in a timely manner. Brought them here and asked if they could do them and if so, could they give me a cost & time estimate. After showing the mechanic the struts and springs, he wasnt sure if he could do them or not, but said if we wanted to leave them and come back in a couple hours, he could try. I thought he might faint when I said they came off a VW Golf. I had to go ask the owner for the price estimate. The owner had to consult the mechanic privately in the garage. I waited around for the better half of 10 minutes before I just left. I called a well-known local Tire Shop and they said they could definitely do them. The struts were done 45 minutes later and I put them back on the car. They changed them for $50 ($25/ea). Best money I spent the whole weekend.My brother and I could have done them ourselves for free, if we spent 4 hours using the tools we had. I was willing to do that, if I had to. Or, I was willing to pay someone else to do them. But, I wasnt willing to sit around and wait 2 hours to find out if someone else could to do them or not. And, maybe Brenzels would have been cheaper. I dont know. But, at that point it didnt matter to me.

J.
Review №21

Zen masters of Jeep repair! Friendly and knowledgeable staff. They keep my Jeep on the road!

Ra
Review №22

THEY ARE RACIST N PREY ON YOUNG BLACK WOMEN..OVERCHARGED MY DAUGHTER FOR WINDSHIELD WIPER N THRN KEPT HER CAR ALL DAY CHARGE HER 5 DOLLAR FOR CAPS SHE DIDNT NEED N ALSO TRIED TO SAY HER TRANSMISSION WOULD NEED TO B REPLACED N ALL IT NEEDED WAS A FUSE..THEN TRIED TO TREAT HER LIKE SHE WAS DUMB WHEN I TOLD HER TO ASK HIM TO CHECK THE FUSE..ITS SAD AND TRIFLING AND I HOPE NO ONR SUPPORT SUCH A DISGUSTING BUSINESS

Ga
Review №23

Mechanics with experience who do an excellent job in a timely manner.

Ma
Review №24

The guys do really good work here.

Su
Review №25

Informative, they will take care of you.

Au
Review №26

Honest people!! Get the job done

Sy
Review №27

Charged 200$ and it wasnt fixed. Same issue within 2 weeks, wouldnt go there esp. If you are a female, they assume you dont know anything about a car, like most mechanics.

Da
Review №28

No communication with customers. Three weeks and never touched my car

Mi
Review №29

Great

Information
4 Photos
29 Comments
4.2 Rating
  • Address:1137 E Burnett Ave, Louisville, KY 40217, United States
  • Site:https://facebook.com/pages/Brenzels-Germantown-Automotive/867029170051131
  • Phone:+1 502-636-1852
Categories
  • Auto repair shop
  • Gas station
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:12am–12pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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