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Holcombs Services Inc
6005 Fern Valley Rd building b, Louisville, KY 40228, United States
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Holcombs Services Inc

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Le
Review №1

I had my transmission rebuilt in January by Holcombs after my original mechanic couldnt do the job. He failed to mention the other issues my car was having when he sent it to them. After doing the job they were paid to they fixed a fuel sensor that was absolutely not their responsibility. The car started acting up again and I was told it was the transmission. We returned the car to Holcombs only to find out my transmission was fine they diagnosed the issue and fixed it. I will never take my car anywhere else!! Very nice. Very professional.

JM
Review №2

We were in our class C motorhome, heading back to WI from our trip to the Outer Banks of NC and we broke down in the Louisville, KY area. We have Good Sams Roadside, so we thought no problem...only to find out they were not much help at all. We contacted another company in the area who was not able to help us but highly recommended Holcombs Services Inc, they said ask for Dennis Sr. We were able to limp our RV to Holcombs (that was fun not being from the area on back roads) and they had a spot in the shop for us to pull into right away!! We needed to shut our fridge/freezer off because we didnt have a 110 adapter with us and running the fridge on LP in the shop is not safe. They let us put all of our food in their fridge and freezer!! They helped us find a hotel! They tried to help us get an Uber, but with the fair in town one was not available. Instead, they gave us a ride 1/2 hour away to our hotel themselves! We were only down for 24 hours total. This is service like no other! I would highly recommend them to ANYONE! The shop guys, office gal, owner...ALL OF THEM are phenomenal people!

Ri
Review №3

I brought my 65 Mustang to Holcomb Services and met with Dennis, the owner, to discuss my concerns about how the automatic transmission was performing. He understood what was needed. It was clear that he knew a lot about the C4 transmission. The modifications were made, along with some additional work (transmission mount, u-joints, etc.) The transmission now operates just as I wanted. I am very pleased with the quality of the work. A two year warranty/50,000 miles was included. The time to completion was a little longer than expected; some of the replacement parts were not readily available. When a collector car is involved, its best not to be in a hurry.

be
Review №4

Im new to this area of town. I needed my transmission looked at, I made a semi appt (I guess). Was told they needed the car for 24hrs, great. Failed to mention that if I choose not to fix the problem I was charge over $100 for an hour service (dirty pool). Transmissions are a BIG deal they cost alot and its BIG decision and Im basically being told Im paying out either way I go. Than the lady at front was very abrasive and just down right rude. This company may have the absolute best service/work in town, but if there customer service isnt on point and your not upfront with your customers. I dont want NOTHING to do with you. Its a shame! I would been happy to pass their name along in a positive light.

An
Review №5

Great people and great shop. Trusted mechanics that try to find and fix the real issues with your vehicle.

Ro
Review №6

These guys are excellent. Fast, professional, and reasonably priced. They told me within 24 hours what was wrong and how much it would cost to fix. 10/10 I will ALWAYS recommend Holcombs.

Je
Review №7

Nasty people to deal with. Truly glad I found better service elsewhere.

Ma
Review №8

I left my car at Holcombs with a good feeling about them taking good care of my car .

Ra
Review №9

My wife took in her jaguar to be looked at and fixed. They said that the transmission was bad and needed to be replaced or shall I say rebuilt. Upon getting it back it started doing the same thing that it had done when we took it in the first place. They looked it over and again just to let us know that it was the cable that goes from the gearbox to the transmission had broke. Why didnt they check that out first I dont know but we are out $3400 just to have all the work done. Id be leery of this company because they are rude and will RIP you off. This company is a joke. And they tore up the center console and said that well you said that you was going to replace it doesnt mean tear it up even more. Dont waste your time they will and I repeat RIP you off......oh and they hung up on her when she talked to them about the center console......just got a response from the company. Just because the console is a little broke dont mean break it even more. And leave big pieces in the floor board. Feel like they help pay for part of the cost since they tore it up worse then it was

Mi
Review №10

I had a great experience here. These guys are extremely knowledgeable and do really good work. What really impressed me was their commitment to standing behind their work. I ran into an issue that was still covered under warranty and they took it back and had it fixed within 24 hours. In my book, that’s the true testament to a quality organization. Would highly recommend this place.

Ma
Review №11

After being referred to this place from a different shop and reading the great reviews, I decided to go in and have my husbands truck looked at. Didnt wait much before a woman walked from behind and asked if I needed help. As I started asking her stuff she just seemed to be answering but with an attitude. Making me feel unwelcomed and like I was bothering her with my presence. I just didnt feel comfortable leaving the vehicle there or even dealing with her. I just told her, you know what? Im just going somewhere else because you are having an attitude and I dont like that. She replied with, Well Im sorry youre having a bad day. Honestly I was enjoying my day until meeting her.One star for her customer service.Wont be back.

Su
Review №12

I took my 2009 Subaru Impreza manual transmission to Holcombs. The transmission needed to be repaired. Mr. Holcomb kept in contact with me and let me know what was needed. When I picked up the car he asked me to bring it back in a few weeks so they could check on it. I am very impressed and will take my car there again and highly recommend them.

Ga
Review №13

AWSOME!! PEOPLE, Nice clean shop, friendly people, GREAT SERVICE!! HONEST PEOPLE. 😁👍👍

ri
Review №14

GREAT SERVICE. REBUILT TRANSMISSION AND TRANSFER CASE ON MY 1967 CJ5 ARMY JEEP

Za
Review №15

I see someone put a 1 star review, personally i dont understand that. These guys are great! I highly recommend them. Affordable prices, quick work, and great work. I cant say enough good things, my car runs and drives better than when i bought it. Figure that out! Great job guys!

Re
Review №16

Very friendly staff and good, quick service. Not only were they efficient, but helped us sort out our warranty on the parts AND it runs better now than it did when we bought it! We will definitely be returning with any other work needing done!

Ma
Review №17

Pretty quick with there work

La
Review №18

I just picked up my SUV after what I thought were transmission issues. It ended up being something that was an easy fix. The staff kept me informed throughout the process, and my vehicle runs like a dream! Thank you Holcombs for your professionalism and honest work. I will definitely recommend you to my family and friends.

RO
Review №19

Truly a wonderful work place, no problem is to big for them. They are nice and will work with you no matter what.Very reasonable pricing and great job.Very trust worthy

Ma
Review №20

Great experience

Ma
Review №21

Took my truck to five different transmisson shops for limp mode in my Duramax. Not one could figure it out. Dennis put it on the lift and found a hole in my transfer case in plain sight. Trans was over heating. He replaced it and no longer in limp mode. Dennis did me right and hes my trans guy for my trucks.

Pa
Review №22

My BMW X5 stopped moving forward on a trip out of town last week. Assumed my transmission had failed. I had it towed to Holcomb and they looked it over the next day. Turns out a front axle had popped out. They fixed it for less than $100... WOW... Honesty and integrity. Dennis was awesome. Thanks!!!

Ar
Review №23

Real good people, great quality work!

ja
Review №24

They did a fantastic job on my VW bug. Runs like new!!!!✌🏻

St
Review №25

I just called and spoke with them about a issue. Did not deal with them.

Ca
Review №26

Reputation from previous customers speaks volumes of good about thos business

Te
Review №27

Good service, trustworthy. They dont make repairs you dont need. Reasonable prices.

ha
Review №28

They get things done when they say its going to be done and its done correctly and on time

Da
Review №29

Was refered by Smiths Auto Repair. They worked on my 22 year old car and were able to repair it, at a very reasonale cost.

Jo
Review №30

I took my car to Holcomb Services and they spent a significant amount of time evaluating the car and the best course of action. Initially they thought it would require a transmission replacement (about $7500), but after spending a bunch of time looking at solutions, Dennis (the owner) thought the problem might be fixed with a valve body replacement. He didnt know for sure it would fix the problem and recommended I take it to the dealership for a second opinion. According to the dealership, he was correct. At the end of the day, Holcomb services charged me $85 for checking the car, and I saved about $6500 on the work because of their efforts. These guys are honest to a fault!! Id send my mother here for transmission work. Thats how much I trust them with my vehicle.

Ch
Review №31

I took my baby to the shop and they did amazing, they were quick and they called me several times to let me know how things were going and when it would be ready. I highly recommend this shop!

Ha
Review №32

Had my transmission done here less than or pretty close to two years ago, brought it back in to only find out that Ill need to have my transmission re-done. I thought there was a 2 year warranty on the transmission work to only find out that that only applies to automatic transmission not manuals. I have brought it back in the shop at least 2 or 3 times because I had felt a gut instinct there was something wrong with the way the jeep drove and shifted but dont have the time to write the whole conversation about my Jeep. I just dont know nor understand how a transmission can go bad after 2 years and was not even informed how it couldve happened. Now Im at a crossroads in making the decision of replacing/rebuilding transmission and other things found thats wrong.

Mo
Review №33

This is one of the cleanest transmission places I have ever been in. Mr. Holcomb seems to be one of the nicest gentleman

Bi
Review №34

Genuinely know transmissions, rebuilt my F150, not cheap but good workers.

ja
Review №35

They really do a good job and go and extra mile for there customers

Mi
Review №36

Ive used these guys 3 times now, and I couldnt be happier with my experience. Great work, great guys.

Ma
Review №37

Great customer service, not sure about the repair though. I took my 4runner there to replace a cracked flexplate, the only indication that I had a problem was a clicking sound at low speeds and mostly in reverse. After the repair was completed and I picked up the car I instantly noticed rough shifting, something I hadnt experienced before. a week after the repair I noticed fluid all over my garage and after a quick inspection I realized it was trans fluid. I called them back and was told to bring the truck back, the leak was a seal on the shifter and it turned out it was expected to fail as they said it didnt install correctly the first time (strange). the rough shifting at the time was thought to be poor lubrication of the slip yoke, when they remove it again it was bone dry. they lubed it up and fixed the seal and I was on my way (3 total days on the second trip). The car hasnt leaked again which is great, but the shifting issue is still there but I dont really want to take back here as I dont think they know what they did to mess it up in the first place. Most likely now as its been over a month with no improvement I will probably take it to the dealer or another trans shop and be out alot more money to fix their mistake. I loved the people, Konrad is great and easy to work with, but each time they had the car it was for 3 days on a 5-6 hr job. The first time that was ok, but the second time when I had to bring it back for their mistake and find rides, use Uber etc.. I was out money that wasnt my fault at a time when I couldnt really spend much more as I had just shelled out 1k for a repair to my car that was botched the first time. While I hate that I had a bad experience with them, I hate it alot more that I have more money to spend to fix this and what I hate the most is I am concerned my truck may not shift correctly again, there is just no way to know what they did to cause this issue and returning to them for the 3rd time seems like a waste of time or could possibly make the issue worse. I gave 3 stars and I feel that is generous, those are due to how kind everyone there was and how helpful Konrad was, without them I would leave 1-2 stars as my truck is no longer the same smooth ride I had before, but the flexplate ticking is gone. I really wish this had gone better.

Va
Review №38

They do their best to give you a good deal on repairs.

lo
Review №39

Great. Service. Conrad. Was. Especially. Very. Helpful/.glad. Someone. Told. Me. About. Them

Br
Review №40

Extremely friendly and helpful! Would definitely recommend!

Ri
Review №41

Transmission went out of my work truck, took it to them on a Monday talked about my situation, was given a price on the repairs, they got right on it and had me ready on Thursday with the quoted price, these guys will have my recommendations for everything to everyone, thanks guys did great

An
Review №42

Never fun having to get a new transmission, however this is the place if you find yourself in need of one.

pj
Review №43

Friendly folks, great mechanics, fair prices.

St
Review №44

These guys do a fantastic job and are great to work with

Be
Review №45

Good work and reasonable prices

Ma
Review №46

Did a great job on my transmission

Ne
Review №47

Good service

Ge
Review №48

Good staff

Information
5 Photos
48 Comments
4.6 Rating
  • Address:6005 Fern Valley Rd building b, Louisville, KY 40228, United States
  • Site:http://holcombstransmissions.com/
  • Phone:+1 502-618-4800
Categories
  • Transmission shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto repair shop
  • Automotive
  • Truck repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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