So disappointed not only in the customer service but the nails. I showed a picture of the shape I wanted and instead of actually looking Kevin over talked me and said “ok,Ok you want almond shaped.” While he started I asked for a flower on one nailOn each hand and he said “no design.” WhileDoing my nails I asked for more point and he told Me they would break. I had to insist that they were filed more. I was told my nails are wide when I’ve had them pointed before with no problem. I did make an appointment prior and they were super busy and just rushing. As a lady that worked there walked by I asked her if she could do a flower and she looked at him and the other nail tech Kevin who stepped in and said no, not right now. My nails had glue allAlong the cuticle. A gap between the cuticle and nail and just very unprofessional finish. I have been to 2 other shops in the are and by far the worst nail experience I’ve had.
Appointment is irrelevant. They dont adhere to the time slot you made appointment, whats the point then. VIP customer can just walk right in and take your spot (that part I can understand, so this is to new customer, expect to wait even though you made appointment). They do a good job though, and can be very fast and professional if they are not crowded.
If you’re looking for a manicure pedicure I had one today they make my feet feel wonderfulAsk for Carol she’s the best ! everybody has their favorite but she’s mine right next to a large $.99 store very convenient right on Sunset Boulevard with a view of the Hollywood hills and the observatory reasonable prices compatible to most places I can’t believe I’m showing you my feet
Honestly super sad this place they were supposed to charge me $3 for each design and they charged me $15...These are gel cover for my real nails. I asked for a cleaning and didnt even get a cleaning. I only got them shaped and this terrible lining for two nails one on each hand and paid $15 on top of a $40 charge. Total was $55
I love it! Took every precaution and was very friendly! I got a gel manicure today from Mimi. She triple checked my nails and made they were perfect. I will definitely be returning. It was only 28$ by the way.
This place is number 1. I recommend 100%
Not even 24 hours after my nails where done and 3 broke off. Very nice people but poor product
I went for a pedi. They did not dry nails or put on a top coat. And charged $33 Not Pleased!!!
ALWAYS HAPPY VERY PROFESSIONAL
My nails broke off the next day after getting it done
Best experience ever. Great costumer service. Kevin is great for acrylic nails !!!
Loved my gel pedicure, great service 😁
Absolutely wonderful and beautiful salon. Very professional, friendly, clean. Attention to detail is exquisite. I love this salon and will always come back. I cant recommend them enough. What a lovely treat it is coming here.
Clean efficient & professional. Very pleased w/ gel mani & pedicure!
Love the service I got. Very happy!
They were so attentive and so good at what they do. Slightly primer than other salons but totally worth it. No jetted tubs, where fungus and bacteria lurk - just nice clean stainless steel bowls. I had a pedicure and a full set of acrylics, with a half moon manicure, and I couldnt be more thrilled.
Great place to get a no frills mani pedi or full set be specific about what you want and get a set price before they start working on you
The worst place...the place is dirty.... they dont wear a mask... dont come here worst service.....
Ive gone to Ellen and only Ellen, since Ive moved to the Sunset area. She does a perfect job at both acrylics and gel manicures. The pedicures (by everyone) are also good! She does amazing shaping and color and my (super frail) nails never ever break! Definitely would recommend this nail shop. Call for an appointment! Therere always extremely busy. I would recommend going in the morning, if possible. And always bring CASH for tips! They do have an ATM inside if needed.
Great place! Annie was very kind and courteous . I had shellac nails and a pedicure . Highly suggest this adorable place. You should make appointment though .
Went there and was refused service. Nail tech claimed he couldn’t do a filling on my nails. The real issue was that he didn’t want to fill them. He wanted me to soak and get a new set which would then cost more. I’ve been getting my nails done religiously for 20 years. I know a hustle when I see one. I will never go there again.
Came here for a face waxing and I was very impressed. Prices were reasonable, it was packed at 9 am on a Saturday, and the lady who did my wax was professional and friendly.
Always have excellent work and everyone is friendly.
She gave me a hard time about being a few minutes late but said it in a nice way. LOL. Based on the result of my gel nails, she seems skilled and meticulous. Best of all, she was super friendly, fun to talk to, and seems pretty open and honest as well. Found the price to be slightly higher than most nail salons but not a big difference in price.
They do such an amazing job with nails and take their time! And they’re super sweet! Definitely coming back when I’m back in LA
I love Colour Nails & Spa!! The only reason I stopped going is because I moved out of state. I even kept going when I moved to the valley for a couple months. Worth the drive- the women who work there are all nice and so good at what they do! Theyre fast but they dont rush.
My new favorite place! Cheaper than most & super fast, Very friendly! I got regular polish on my toes and its still brand new 5 days later, which is a first!! loved it, paid $7, :D, Cant beat it! DEF COMING BACK
Best reliable nail place! Everyone who works here is friendly and thorough. Always a good price and the gel manis last a long time! Recommend it to all my friends.
Sarah is really the best! She does great designs and very detail-oriented. Im happy with all the designs shes done for me!
First time at this shop last night.. Julie was my manicurist and she did a great job! Wait time was not bad for a Saturday night.. I’ll be back 😉🥰😁
I highly recommend Colour Nails & Spa their people and all of their services. Simply the best!!
Less then 24 hours and 3 nails have broke off. Very friendly people. Very poor products.
Love this place! Sally, Kim and Lin are the best. Appointments are recommended.
Its been around 5 years now. I found my numero uno person in the LA area to do my nails with love and quality! From day 1, I loved this place.😁
I have come to this nail salon for many years... I have also written good reviews for this place, until now... Every time I have come I have seen an issue with other customers. But I kept coming because it did not affect me. If you come here early morning they for the most part open about 30 min after there posted time. All the employees I’ve dealt with have been good. Except Andy, I have seen him yell at other customers. And every time he has done my nails or I see him do someone else’s he has to take a cigarette break every 5 min he leaves you there without saying anything. His customer service skills are terrible. I have given him the benefit of the doubt so many times always thinking maybe the customer was just difficult. Until now I went in about 1:00 pm they probably had a couple of chairs full with a customer and like 1 person waiting . I let the guy in the front know I wanted a full set and he stood there thinking to what I thought was on how he could accommodate me then Andy was quick to say not today come tomorrow. No explanation, nothing. I understand that they could of had appointments, I understand maybe they were busy. But it was 1 pm they had another 6+ hours before they closed, 1 person waiting. They could have said wait time is long if you don’t mind waiting . But no... I drove there for nothing. I wouldn’t of mind waiting there. I didn’t even bother asking why, I just left to another nail shop got my full set, toes, and eyebrows. Never coming back here again. Don’t get me wrong for the most part they do a decent job on your nails, but the service is terrible.
They have a lot of choices for nailcolors,Prompt service, i enjoyed the massage of that chair, reasonable price. Very accessible.Perfect location.open until 8pm.I have no complain.
This is my favorite place for nails. It gets pretty busy so please make an appointment even if is last minute. I usually make them when Im on route to the place.
Andy the owner is very unfriendly and careless is a good way to put his attitude. The work here is good but my gel manicures peel off once in a while and the last time he wouldnt fix it. I sat and waited for 40 minutes with no one helping me and meanwhile he was outside smoking a cigarette. It always takes forever to get in and out of here and I hate the way Im treated so I wont go back.
The place was clean and everyone was really friendly. I went there to get eyelash extensions and they told me its suppose to last 2 weeks. Ive only had them for 2 days and some lashes are already falling off. And the lashes look weird like on one side it has more than the other. I would never go there to do my eyelash extensions ever again
Best ever nail art design place Ive ever met. I went for multiple times and every time, they are caring about your nail health and requests.
This nail salon is great! Loved the service and my nails are beautiful!♥️😍 the process is quick, the people are very nice and welcoming and there’s a huge and gorgeous color range!!!
Kevin is rude and he treates customers un kindly and really rude and he tallks in a bad way to you . He did the nails really fast that they come out ugly and he missed up my nails and he blamed me that I messed them up if I didnt do it at all I sow him mess up my own nails and when he did nailfile he hurt me and I was bleeding .
Love sarah she is go good.with your nails so.clean and precise:)) she has a great personality and love her nail designs she has for sample they are.so cute! cant wait to try them all!!!
Very cheap and good quality! dont come here looking for a relaxing experience though
I had the best pedi of my entire life at this nail salon
Worst nail place pedi was ok even though the technician did not bother to listen to what i wanted then mani technician did gel color left my nails super thick clear coat dripping onto my skin ...got polish all over my fingers instead of cleaning the nail polish she filed it off my skin. I literally had to pull my hand away because she was hurting me will never be back here
This place is always busy. I always love the job they do, both manicure and pedicure. Make an apportionment if possible
Very clean place with talented artists. Love my gel mani & pedi ♡
Worst customer service ever, super rude!!!Kevin gave me Attitude just because I asked how long do I have to wait?! Ridiculous
Nice place, just go on their slow days tues and wed
Very good job. After I tried other places, I came back to them, I recommend the guys.
Please dont go here horrible job they stabbed me and plus they had no customers either
I was there once, very much in a hurry. They did great job anyways.
They cleaned my feet up pretty well.
It was ok, I wasnt happy with my mani pedi....she barely did my feet, didnt cut the toe nails even, I could have soaked my own feet...
Best nail place in la at the moment best gel manicures very good and patient employees all of them .. and every single one of them do a great job
Kevin is always my go to for acrylics! He is the best!
Ive had three broken nails on three separate occasions in one week. Andy the owner is unfriendly, terrible customer service, and careless. Calls me Lindsey even though Ive told him several times my name is ANGIE. Speeds through my service every time, and isnt even looking half the time hes doing my nails (using dangerous tools). Goes outside to smoke a cigarette at least three times while Im STILL in his chair. I went there once and was really happy with my nails but the last three times just terrible! Total waste of my hard earned money.
Its a good spot but must go when it is not so packed.
A very mediocre and incredibly slow manicure
Friendly staff,name an appointment before you come in case you end up waiting awhile
Andy is nasty, rude and makes you wait even if no one is waiting and have an appt. He goes out for breaks while 5r he is in middle of doing nails. Such a rude ass. Nasty guy.
Good service, but their products and job .. So bad
Great job and not expensive
Good but always busy and will turn up away
Theyre busy, but quick and great job.
Great service & they always do a good job.
The nail experts here surely know how to care for our hands and feet care.
Not only did I wait for 30 min for them to open cuz they were late. But when I got to the front desk the guy there was go rude that I walked out dispute the fact the I had waited.
Great service. Andy runs a very clean shop.
WARNING! THEY ARE RUDE AND DON’T CARE WORST SERVICE EVER!
Great service
Fast service, fast turn over
Great spa and customer service.
Thank you boss man!!! For doing my nails and I love them!!!!!
Great work done here!! Ill be back!
You call to make and appointment and when you get their they tell you NO YOU DIDNT CALL
My appointment was at 6, they finally started my appointment at 6:45, the guy how did my nails did a great job and he wad very kind, but Andy was being very disturbing and very nasty/inappropriate KNOWING a child (me) wasnext to him
Horrible I used to be a regular but lately there service is not any good
Great service always attentive
The best!
Horrible customer service
Love this spa!!!
Wonderful
Gooooooppod
Love it!
The truth. Excellent work
They could improve prices