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Macwest Data Recovery & Mac Repair
12041 Wilshire Blvd #26, Los Angeles, CA 90025, United States
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Macwest Data Recovery & Mac Repair

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Ch
Review №1

I had damaged DVDs with family memories that I was told would be unable to be recovered. Naturally I was devastated at the thought of losing those precious memories. Kaya was able to save the data and put the videos on a jump drive so I will never lose the videos ever again! I am very grateful for his help. Kind, easy to work with. I highly recommend.

Lu
Review №2

This repair man is who I would highly recommend to anyone who has a computer problem. Took my laptop to other apple recommended third party repair services and they said it was totaled. This guy just said he would take a look, and then he came back and told me it was more than possible. It cost what one would expect from such major damage, but the price was fair. Didnt feel overcharged at all. More important was the repair. It was basically resurrected from being water damaged! (note that I lucked out and the motherboard was untouched by water. YMMV) If you got some serious repair work to get done on a mac, Id recommend bringing it here.

Ch
Review №3

Kaya at MacWest saved my iMac and all of my critical data, including pictures of my Mom who passed away that I thought Id lost forever! When my iMacs hard drive failed, I wasnt too worried since i had a back up external drive. When that became corrupted, I feared the worst. Not only did Kaya add a new hard drive in my iMac, so i dont have to buy a whole new computer, but he recovered my data from the corrupted external drive AND restored it onto my iMac. Basically, he magic-wanded my life! Even better, it was extremely reasonably priced, incredible value for this kind of intricate work. Thank you, Kaya, for using your superpowers for GOOD! Ive learned my lesson and am investing in not just another back up external drive, but also getting a fire-proof box AND cloud service. Highly recommend!

se
Review №4

Kaya was incredibly responsive and was able to recover all of my data in a few hours when apple suggested I wipe the contents of my computer. He even stayed after store hours in order to make sure I got the computer back the same day. He really saved me big time. He’s a very personable and knowledgeable guy who cares about his customers and I highly recommend! Thank you Kaya!

Ri
Review №5

Kaya is very easy to communicate with, efficient and fast. Very friendlyand takes the time to explain what needs to be done. Great experience!Thank you Kaya...

Sc
Review №6

I’m so glad I found Macwest! Kaya knows his stuff and was confident about retrieving the data off my MacBook Pro. Apple’s recommended third party and other data savers were outrageously expensive and weren’t positive they could recover my data. Kaya was fast and very transparent about the process. He retrieved EVERYTHING, and saved me thousands of dollars. So grateful for his expertise and service. If I ever have a problem in the future, I’m taking my machine to Kaya.

Sl
Review №7

AMAZING SERVICE!!!! I actually asked the owner, Kaya, of Macwest Data if I could do a testimonial because in all the years Ive live in LA (which is from birth) its been rare to find someone who TRULY cares. MY computer problems became his and he was determined to help me get through it. Kaya is incredibly knowledgeable, beyond kind, and one of the most patient people youll ever meet. He totally expects that you dont have his expertise and doesnt talk down to you. Quite the opposite. He makes everything understandable and gets rid of your computer stress in an instant. This is one good guy! Ive already thanked the friend who referred me to him. Ill NEVER go anywhere else. I recommend him highly!!!

Ar
Review №8

Kaya to the rescue! Thank you for helping with my data recovery! Had an unexpected hard drive crash and was in desperate need of recovery. Not only did Kaya answer all my questions but also recovered all of my data. He is professional, actually cares about my devices, and gave me great advice on how to better care for my them as well! You’re the man Kaya!

Jo
Review №9

Kaya was able to fix my prehistoric MacBook Pro 2011. He asked if I used the computer for gaming or other demanding video apps. I answered no, so he disabled the part that was causing me problems, instead of replacing the whole logic board, saving me $$$. Very honest and reasonable prices.(As soon as the MacBook Pro laptop with the large screen and new M1 chip comes out, I will upgrade.)

Jo
Review №10

Highly recommended. Courteous, knowledgeable service. Takes the extra time to talk through solutions. Presents different options at different price points. Will continue to go back.

Br
Review №11

Kaya did a great job to recover my very important data when my hard drive crashed!

Ra
Review №12

Professional, thorough and extremely knowledgeable! Kaya is a gifted computer pro!

Sh
Review №13

I definitely recommend Macwest for all of your Mac needs!! My Macbook Pro wouldnt turn on all the way and when the Apple store couldnt do anything, I took my computer to Macwest. I needed my computer the following week for school and Macwest was able to save all my data and have it working better than it has in a while in just a few days. Id definitely trust Macwest with my computer should it need help in the future!

Sa
Review №14

Kaya is so knowledgeable and professional. Quick turn over for both my lab tops, make sure to use them!

4
Review №15

Kaya saved me from a horrible situation, and he did it fast because it was time sensitive. On top of it all his prices are great and he really works with your particular situation in order to ensure you get exactly what you need when you need it. I highly recommend.

Ge
Review №16

I have had multiple occasions to use Kayas Macwest IT Services over the last few years and have always been extremely satisfied; he is always patient in explaining issues and guiding me with new software or conversions to new computers. I find him totally trustworthy, knowledgeable and reliable, always coming through with his promises. Excellent service. Its good to have someone like him in your corner.

Je
Review №17

Kaya (at MacWest Data Recovery & Mac Repair) provided outstanding, same-day response/service for some hardware repairs to my MacBook Pro. I highly recommend Kaya for your Mac repair needs!

Vi
Review №18

Came here after macEnthusiasts could not recover my data. macEnthusiasts charged me $130 (labor) for their attempt to recover photos and videos from my machine. they got 1/18 GB over the course of 3 weeks. macwest got the job done for $250 and in only 2 days. should have come here first.

LW
Review №19

I found MacWest online. I wasnt sure whether my external backup drive was a hardware, software or data problem. I was impressed with the free assessment. Kaya did exactly that. Answered my questions, provided a general understanding of what possibly happened and what he could do. He did it well, on time, provided additional information about the best way to avoid the problem in the future. Not only that, he told me where there was free parking and put on a mask when I came in with one. When I picked up the drive (and a new one), not only did ye have on a mask, but he sanitized my credit card when he gave it back to me. Being smart is one thing. Being considerate is much more important. I highly recommend him and his service.

St
Review №20

Ive known Kaya since 2015 and hes always provided a high standard of personal service. He knows his business well and does what is necessary to resolve my computer issues promptly. If the job takes longer than expected he tells it like it is. Since his knowledge exceeds mine where computers are concerned he is also very patient and courteous when explaining technical issues or how to use programs, ext.

Vi
Review №21

Excellent customer service and on delivering on solutions. The turnaround time was extremely fast as well. Interestingly, I was looking in and around the Santa Monica area to have my laptop checked but the places that were listed on Google Maps have either moved out of the area or are no longer in existence (but listings are still active). I had to travel to get to Macwest but the trip was definitely worth it for the service and professionalism I received. Definitely recommended for high value service at an affordable and extremely reasonable price.

Al
Review №22

I have an iMac that has had a problem pretty much since it was new. Other people have worked on my machine to resolve this issue, but no one has been able to really figure it out. The problem basically was the computer would just shut down and reboot arbitrarily (very annoying). Sometimes loosing lots of work! Anyway, long story short, Kaya was the solver-in-chief. Im very happy to report the computer is working better than ever! Kaya is definitely the go to guy. A total pleasure to deal with from start to finish.

Se
Review №23

Super helpful!they helped me out with my dead battery fast ans efficiently, would repeat if necessary.

M.
Review №24

Performed quick and capable recovery work at short notice and on the weekend. I am hugely grateful as I had thought my hard drive might be a write-off. Would definitely return and recommend to anybody.

To
Review №25

Great experience. Ill definitely be coming back.

Ka
Review №26

Awesome service. My computer wasnt recognizing my portable WD 2TB drive at all, and Kaya was able to retrieve all of the data. Ill definitely use Macwest again!

Ji
Review №27

Id have given a higher rating if the work had been done faster.

Ka
Review №28

Recently my very very old Macbook died two days before my college finals. I didn’t care about the computer itself, but it had all my thesis projects on it and I of course didn’t back any of them up. I was panicking, thinking I would have to do months and months of work for many different classes under the span of two days, until I found Macwest. Kaya was willing to help me recover all my files in less than a day, on a Sunday no less, for an extremely affordable price. I have never been so grateful for the help I received and was able to recover all my files as well as pass all my classes. Macwest really saved my life and I am going to recommend them to anyone and everyone!

Ri
Review №29

My iMac would not boot up and it is my main business computer, so I needed immediate help. Kaya was prompt in making an appointment for me and finished the repair on time and at the quoted price. Exceptional service in every regard.

ni
Review №30

Very nice and personal business! Things are fair and helpful. You get to talk directly To the owner Who is very kind, friendly, understanding, and patient.

Ch
Review №31

I cant recommend Kaya more. I dont usually write reviews, but hes an honest guy who is very professional and does great work at a price that normal people can afford to pay, so I felt like I had to. I had a formatted drive that needed recovery and he was able to help me out very quickly and without any issues.I realize part of that is just luck that the problem itself wasnt as bad as it could have been, but knowing what I know now, I will definitely be coming to Kaya with any future problems I might have, and you should too. At least get a quote from him. You wont regret it.

Ma
Review №32

We had a mysterious hang with the Mail program. Our Safari worked fine with GoDaddy mail or web site access. I talked to Apple support and the tech gave up and suggested buying a new computer. I called Kaya, and he logged in remotely to locate and fix a virus.

Ba
Review №33

Very affordable data recovery service! My lacie raid 5big enclosure failed, I got quoted over $1500 by different data recovery companies, one even asked over $3000. Quotes were high because my lacie raid has 5 drives in it and companies charge for each drive. When I called macwest data recovery for my failed raid drive, Kaya told me he charges by the time he spends. In 4 days raid recovery was successful, they were able to recover all my video footage and projects for a reasonable price. We will definitely use his recovery services in the future. Awesome recovery service and great communication, HUGE thank you.

Ti
Review №34

Very helpful and knowledgeable.Great service and communication

Ch
Review №35

Others apparently had good experiences, but I was underwhelmed. I tried to get a quote via e-mail, and nobody bothered to reply. Then I called in and asked how much my repair would cost, and was told, I dunno, I guess around $400, but Im not sure how much the parts will be, or how long it will take. $400, incidentally, is at the upper end of the estimates Ive gotten. Anyhow, they apparently dont want my business, which I am happy to take elsewhere.Addition: Wow, look at that response. I feel like that tells you more than I ever could.

Ma
Review №36

At 6pm on a Friday night, Dropbox failed me, or rather my brain, in a fit of obsessive compulsive organizing madness, failed me, and I lost about 7 years of data from my computer. Long story but with no help from Dropbox, I started thinking through all the recent backups I had done - Time Machine, Cloud backups, various hard drives each overwritten and re-used. Desperate, I did a quick Google search and found MacWest which was close to me and open until 8pm on a Friday night. Kaya, in his calm voice, told me to come right over, which I did, dropping off a hard drive to see if any data which had been erased (and overwritten) could be salvaged. Three days later, and equally sleepless nights, Kaya called on Monday to say he had found about 800GB of data. FOUND! I couldnt believe it. I picked up the drive and, yes, despite the lack of file structure, I have been able to slowly piece together what was lost. Some of it I cant find but do I really need auto repair receipts from 2014? So, I am trying to think like Marie Kondo and only care about whats current and meaningful. Kaya made what seemed like the impossible, possible. Thank you, Kaya, and MacWest for outstanding service (and a bit of therapy thrown in)!

am
Review №37

If you think going to an AUTHORIZED Mac place is safer, just consult with Kaya. 2 years ago I dropped my laptop and it wouldnt start. I went to UNITEK and after 2 days of evaluation and a big STANDARD fee just to open the cover they quoted me $1,200 minimum for an entire logic board replacement. My laptop was 2012 so I didnt fix it. A week ago, I watched a YT vid, opened my laptop and somehow it started. But it was still starting and stoppping. I past my repair ability and thought about going back to UNITEK because they carry the authorized repair label but had a bad feeling about them. So I went to Kaya and he sat w me, listened to me describe my repair story and took my laptop and, with an experienced eye, saw that a cable was just loose enough not to notice. My laptop turned on each time. He also ran free diagnostics. I sat with this expert for 30 minutes and he charged me nothing. Get an honest look first. Unitek seemed like they get so much work I think they just are used to asking and getting whatever price they ask.

Br
Review №38

I called several data recovery places to explain my problem (a failed/corrupted TimeMachine backup which was the only location of my data after I erased my computer), and none felt equipped enough to handle the problem. I called MacWest, and Kaya said hed take a look that day (free diagnostic). He was able to recover the files within 2 days of me dropping off the hard drive. His space is an unassuming office building, but I assure you, Kaya knows his stuff! Will go to MacWest for all my needs!

Je
Review №39

I had a hard drive head south whose data was pronounced unrecoverable by another shop I had used many times before. Then I found MacWest’s ad. Well, they recovered it all, and did it fast and for a fraction of the price the industry’s big gun charges. It just doesn’t get any better than that! I should have played the Lottery that day. Ten Stars. Nice guy, too.Jeff Richards114 Fowling StreetPlaya Del Rey, CA 90293

St
Review №40

After conducting repairs on my computer, the repairs caused further damage that he was unwilling to fix. There is no warranty for repairs. I spilled coffee on my computer and came to Macwest believing it would be cheaper than going to Apple. It all ended up costing much more than it should have. Save your money. This place is truly a scam.

Ga
Review №41

So fast and reliable!I cracked my phone screen so I searched on G+ for a repair store and came across this one. I requested a quote and heard back within minutes to make an appointment. Just as promised, my phone was ready within an hour.Also, you dont have to give them your password (whew)!

Ma
Review №42

Great service and fast turnaround. Highly recommended.

Ja
Review №43

My hard drive was corrupted, Kaya fixed it and got it back for a reasonable price. Couldn’t recommend more.

Da
Review №44

MacWest is awesome! My Mac Pros video card decided to die one day while I was in the middle of a lot of work. They not only fixed it, but replaced the video card with one that was a lot better and faster, which inadvertently fixed a bunch of other small problems I was having. He did the work really quickly and I had my computer back the next day. It was affordable and the whole time I felt like I was in very trustworthy hands.

De
Review №45

Had a scare when a pretty new internal drive suddenly would not mount on my Mac. Kaya was close by so I jumped in the car and drove over frantically hoping it would be possible to retrieve the data on that drive as I was in the middle of a couple of jobs I had used that drive for.Fortunately Kaya was able to get the drive to mount and gave me a couple of suggestions I could try when I got back to my studio.Sure enough I was able to get it to mount and immediately started copying the important data to another available drive.Even better he did not charge me for the hurried consultation!

Ni
Review №46

They took care of my iPhone one day when it wouldn’t turn on. It just needed a reboot and they were quick and kind. Very professional.

Ke
Review №47

Ive been taking my MacBook Air to MacWest for the last 5-6 years. Kaya is always reliable and provides great service and immediately diagnoses the problem and what it will take to fix it as well is upfront with an estimate of costs. The service is always quick and I never have the same problems again. Almost all my computer problems are self-inflicted. Kay has even added programs to help my Mac run better and the temp stay cooler internally. I highly recommend MacWest to anyone needing computer help.

Do
Review №48

I cant say enough good things about how Kaya approached and solved my data recovery problem. He found a way to patiently rebuild my backup drive such that virtually all my lost files were recovered, and then took the time to explain the whole process to me. An uncommon personal touch in a world where these kinds of problems are usually handled with a shrug and a recommendation to send the drive to a lab where recovery costs are prohibitive. Thanks Kaya for your help and excellent service!

Mi
Review №49

Macwest is my go-to for any computer related issues because Kaya makes your life easier and hassle-free. He is extremely efficient and resourceful and always provides you with options. My experience with Macwest has always been exceptional and his customer service never fails to go above and beyond.

Br
Review №50

Kaya was very helpful in recovering my data and repairing my mac! I highly recommend his services and will be going to him again with any further needs I might have.

Ra
Review №51

This guy is awesome!!! Im actually a computer repair technician with over 20 years of experience. Kaya is my go to guy for Data Recovery. Every time I have been unable to read data from a clients hard drive he has always been able to recover their files and save the day. He is honest and is full of integrity. I highly recommend using him for any data disaster you encounter.

Lo
Review №52

I have used Kaya twice and each time he always delivers excellent service. If I have a MAC problem I will only use him. If you are looking for an honest professional for your computer then I highly recommend him.

An
Review №53

Water damaged Macbook--not backed up! Was very sad about it. Kaya retrieved all the information off the hard drive and put it on an external flash drive. Total price ~$200 including the cost of the hard drive, which I (theoretically) can use to back-up my current laptop.In addition, I had some issues with my laptop after retrieving the hard drive, which I assumed were related to the drive (they werent). Kaya was super helpful via text, helped me trouble shoot, and even offered to swing by and pick up my laptop for emergency repair.One thing: Kaya is super responsive to phone calls, voicemail, and text but less so to email. If you are looking to get in touch, call or text!

Ho
Review №54

KayaSaved my bacon! He recovered deleted/overwritten folder & files on a hard drive that were critical to my business. The process took a few days. The end result was he had recovered my folders and files and at an extremely reasonable rate. This is the 2nd time that Kaya has saved my as.... Thank you so much.Howard

Ni
Review №55

Fixed my computer quick. Thank you!

Fi
Review №56

After spilling coffee over my Mac, I needed a quick fix as the keys stopped working... Kaya offered a rush service as I didnt want to be without my computer. He repaired my MacBook Air within hours with a new keyboard. Prices very reasonable. Extremely happy customer and would recommend him to others.

mi
Review №57

Excellent repair and quick service. He repaired my phone within 20 minutes after meeting up. The entire service took under an hour from when I drove to meet him until repair completion.

Vi
Review №58

Kaya is a straight shooter. No BS. Replaced my keyboard in no time and even clean and check the other components for free. Highly recommend this professional.Great price, great time, great value. One of the guys that exceeding expectations is ingrained in business policy.

da
Review №59

Kaya at Macwest is the best! Its worth the drive from Topanga!

Ma
Review №60

This place is great, guy knows what he is doing and beats any mac in store tech.

Pa
Review №61

Kaya is very helpful and knowledgeable. My macbook pro couldnt run thru the main screen and Apple said my harddrive got damaged and needed to be replaced. However, they couldnt recover my data since Id never backed it up for a long time. I was really stressed until I randomly found MacWest. Kaya helped me recover all my data and replaced hard-drive. He also helped me updated the OS system..He transformed my 7 year-old laptop to become a faster & younger boy. I highly recommend MacWest if you have any problem with your computer/laptop!! THANKS KAYA!!

Ru
Review №62

My Macbook Pro is 7 years old. Next year it will be considered vintage, which means the Apple store wont even look at it. After my computer dying on me (not starting no matter what I tried), I took it to the Apple store to see if they could fix it. They told me my hard drive needed to be replaced. Im on my second hard drive of this computer (the first one died in 2016), but since it was a recent replacement, I knew it couldnt have died after only (almost) two years. I took it to Kaya at Mac West (who installed the second hard drive), and after running tests, he fixed it. It was a data corruption and not the hard drive! He even showed me a picture of the hard drive test, showing there was nothing wrong with it. SO, thanks to Kaya, I can hold on to my vintage laptop a little longer before I have to spend the big bucks for a replacement. Thank you, Mac West!

Je
Review №63

Great job recovering my data.

Ja
Review №64

Kaya the owner was so helpful and friendly. He easily solved my problem with my Macbook Pro. I highly recommend his service for the Mac Owners. Great Service for inexpensive rates .

Or
Review №65

Admittedly, I am a bit of a Luddite when it comes to computers. So, when I find an honest computer repair person Im really happy because I dont have to worry about getting ripped off. Let me tell you, Kaya is an honest computer repair person. This is how I know...I brought my MacBook in for a repair and after running diagnostics on it (free of charge) he told me that he could repair it, but it would be less expensive if I took it to the Apple Store. How many people are so honest that they will tell you to take it somewhere else because it will save you money? Additionally, after I got my machine back from Apple I called him up to see if I could bring it in to have my backup data restored. Rather than have me bring it in, he walked me through what to do over the phone.Overall, Kaya gave me about an hour of his time and never charged me. Five stars for honesty and integrity.

Pa
Review №66

Kaya is a trust worthy businessman and technician, I would go to him again in a heart beat.

Da
Review №67

Great experience. Kaya is very, very helpful, honest and knowledgable. Everything you would want from a computer repair place!

K
Review №68

It was a pleasure working with Kaya. He got my iMac up and running, when I thought it was a complete hard drive meltdown. Its a relief to be able to find someone trustworthy in todays small business environment. Id recommend him to anyone with mac issuues.

Mi
Review №69

This place rocks! Kaya is SO helpful and patient. I had to replace the hard drive on my MacBook Pro. Not only did he complete the repairs same day (same afternoon), the cost of an upgraded hard drive, plus additional RAM, and labor was less than what was originally quoted by the other guy to just replace the hard drive.As fate would have it, some issues developed with the new hardware as soon as I brought it home. Kaya not only worked quickly (because of my travel schedule), he also never nickel and dimed me for the extra repairs.I highly recommend him. His location is very convenient to West LA, parking is super easy (watch out for the meter times - it snuck up on me once - theres convenient parking in back).

Ev
Review №70

I took my iMac which didnt start to the Apple Store. Apple guys told me that there was a recall on some 27 inch iMac models for defective hard drives.They told me that they could replace my iMac hard drive for free. There was a tiny problem !!! My data !!! Apple Store wont do data recovery for their defective failed harddrive. I had to get my data first through a data recovery company. One of the genius guys said it might cost somewhere between $700 and $1500. Another guy checked yelp for Los Angeles data recovery services and referred me to Macwest data recovery. I made a call based on all these positive reviews. I have to agree -- the service is fast and friendly and there are no surprises.So there is a recall program for some of the 27 inch iMac computers in the Apple Stores. They replace it for free but you have to find a data recovery service and get your data recovered before Apple Store replaces your failed hard drive.Kaya was very helpful and friendly. When I brought my iMac in, he hooked it up to his system and explained me the whole data recovery process on the spot. He had to take my hard drive out from the imac, did the recovery and put it back in the imac. I got the data back in 2 days and with a very reasonable price ( Under $500 ). Service didnt affect my Apple warranty. After the data recovery, I took the imac to Apple Store, it took them 4 days to replace the hard drive. Came back home and transferred my recovered data back to my computer. Data recovery service can be very expensive. Well I learned the hard way, keep a backup of your mac and buy a $70 external hard drive to avoid losing all your data. Just a HUGE thank you for saving my photographs and files .

Pe
Review №71

Outstanding service.

Ti
Review №72

Fast and efficient service

Information
8 Photos
72 Comments
4.8 Rating
  • Address:12041 Wilshire Blvd #26, Los Angeles, CA 90025, United States
  • Site:http://macwestlosangeles.com/
  • Phone:+1 310-866-0828
Categories
  • Computer repair service
  • Data recovery service
  • Computer support and services
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:11am–4pm
  • Sunday:9am–8pm
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