My experience here was first rate, incredible. Antonio could not have been nicer, more helpful, or kinder. I walked in completely stressed out, unable to get any work done because my computer was not working. He was immediately available and super helpful. Anytime I have any issues with my computers in the future, I’ll be coming here straight away!! Thanks guys!
When I first started getting familiar with computers I did a lot of messy things to my computer. I looked around for a business that could help me fix the errors I created. I decided on Comp Pros and was so happy with my choice. Comp Pros was a wonderful experience as well as affordable. They helped me all the way through the repair, it took him two days of continuous work but he did it without complaint. I have gone back since the first time which was in 2010. Thank you Antonio, Andrei & Marlou!
Great job! Super nice guys too. They replaced my laptop screen and battery and it only took about four days
I have taken my laptops to this business twice. The problems were diagnosed quickly and when estimates were given, the final cost was at the low end of the cost range that was quoted and very competitive with the other shops out there for the same service. They fixed the problems and have not had any further trouble. I will not hesitate to go straight to them next time I need a device fixed.
Solid repair shop, Fair price and professional service. They were amazing in fixing my computer. Will definitely recommend!
They always take care of my screen replacement needs at an awesome price
This place is in a perfect location, just off of barrington and santa Monica blvd, easy to get to and there is parking on the side streets. The staff are very friendly and super helpful. After I dropped my broken PC off, someone called me describing the issue within a day, (hard drive and operating software issue) and they took care of it within the week as I needed the computer back for work. Reasonably priced, exceptional service and good quality work. I Will definitely bring anything I need fixed back here again as they made it so simple and easy for me.
Satisfied with the service! Fast, informative, and the staff are so friendly. Will definitely be back to maintain my computers health.
I was really happy they help me fix my laptop right away. I was panicking my computer suddenly did not turn on. I was scared that I might be spending big money for replacement. They are heaven sent! My laptop was back up and running and I spent way lower than expected. Highly recommended!!!
Knowledgeable and friendly staff. They were extremely helpful and definitely knew their stuff. Would recommend to anyone who is having computer issues.
Glad I was able to find Comp-Pros. Their level of customer service and professionalism is top notch. They were able to quickly identify the problem with my laptop and got it fixed in a timely manner.
They are a very engaging and responsive. They help me to fix my laptop and its working now, Thanks guys for all your hard work.
I had a smooth experience for my screen replacement. So happy my laptop is up and running again. Thanks you!
Very friendly and accomodating staff. My issues with my computer were quickly resolved and I will definitely recommend comp-pros to my friends..
I love Comp-Pros because of their excellent service and attention to detail. I got my device back and it works awesome! Gotta love that!
Fast and reliable shop. Thumbs up! Highly recommended.
Satisfied customer here. With their help, my computer is up and running! For affordable repairs, I highly recommend this repair center to all my friends and relatives. Thanks!
I set an appointment with them and met with their technician over the weekend. And my laptop is as good as brand new! They know their stuff, and even gave me tips on how to better upgrade my computer so it would run better specially that Im into online streaming. Highly recommended!
I love their service and attention to detail. =When you get your device back-it works perfectly! Gotta love that! Theyre my go to Tech guys! 😊👍
The Technician are Very knowledgeable and professional
Had some computer repair performed by Comp-Pros and was very impressed with the service. They were extremely professional and knowledgeable. Prices are reasonable and service is top notch. I would highly recommend to others.
Terrific service! Comp-Pros helped me out with a tech emergency extremely quickly and with expertise. Highly recommend for computer repair!
They have a very knowledgeable and skillful personnel. Theyre so accommodating and they have fast technicians.
Dropped by the store yesterday to have my laptop screen repaired and I must say, you guys are AWESOME! Im really impressed with your computer repair services and Ill make sure to drop by again next week to have my phone screen repaired or replaced too. Whichevers best. Keep it up!
Update: Reducing stars after last service. I needed a battery replacement for a Macbook, so after a couple weeks waiting for their order, I dropped off the Macbook. It was returned to me with a loose battery inside that would slosh around. I asked for this to be fixed, which they said theyd do free of charge with a new battery. It was also smudged/dirty/greasy when returned.Once the battery replacement arrived, I was emailed/called incessantly to come back by. I dropped it off, and they said theyd notify me as soon as it was ready (because they knew I was standing by), so I waited nearby. After not hearing from them from longer than the expected time, I went inside, and it was ready to go. They didnt notify me, so I was just waiting wasting time.Anyway, I left with the Macbook, and as soon as I got home, opened it up, and there was a new sound of something moving around inside! But it only happened if the laptop was open, so it was a mistake not checking at the store. I told them I was disappointed with the service and sent them a video of the issue immediately, and they responded that theyd be willing to fix it for free.They also assured me I could get a receipt for the battery installed, so I could verify the battery Im purchasing. But they did not provide this at the end as promised and said it was against their policy because I could go directly to their source to get it myself? What.First review:These guys are great. Helped me assess my issue. Ended up being a rare laptop hinge issue. Worked quickly. Fair pricing. Quality replacement part. Sending more people their way for business. Recommended for sure.
Went in because my computer wasnt working due to a ram issue. The kind person helped me trouble shoot the laptop and used multiple different methods and different rams to see if the problem resolves and luckily he was able to fix my laptop after so many attempts. They had great customer service in repairing my laptop and saved me money possibly getting a new motherboard. They were kind, patient, and professional in trying to help my computer on the spot while they were busy.
Awesome job guys! I was so worried that I won’t be able to use my laptop this weekend. Screen replacement done!! Thank you Comp-Pros!
Comp Pros are amazing. They fixed my Mac after water damage, whereas multiple other places told me it was beyond repair. They gave me a great deal, and my computer works like new. Highly recommended.
Just had my laptop screen repaired by Comp-Pros and they did a great job. Shout out to Andrey and Antonio for the great assistance. Thanks guys!
Theyre very professional in dealing with my computer issues.
I went to Santa Monica for a vacay & my laptop broke so i went to a nearby shop & they are so quick in fixing my laptop!thanks!
I love their store! They were able to fix my computer immediately. And was able to answer and assist me with my follow up questions about some computer issues I have. Thanks Comp-Pros!
I originally went in for computer repair for a water damaged macbook pro a few years ago. Now they run all my IT support for the company I work for and I couldnt be happier. Great people, great customer service, knowledgable, and friendly. Thanks guys!
They were extremely friendly, fast and efficient. I would happily go back for any computer issue!
This place is awesome! Super helpful, fast, and great prices. Andrey does a great job! 10/10 would recommend.
Fast and quick battery swap of my 2012 Macbook Air at a reasonable price. 24hr turn around from when I called. They ordered the battery and got it in next day, my baby is back to new! Holds a 5 hour charge, on an 8 year old device 🤙🏽Thanks Comp-Pros, ready for this Quarantine now!
Downloaded an attachment that looked like it had a virus. These guys were very honest and professional. They checked my computer and within 1 day. I’d highly recommend using them. Affordable too
I had one of best experiences coming to Comp-Pros to replace a screen on my Macbook. Other places asked for double the price, and I was very disapointed and even thought about getting a new laptop. Then, my friend reccomended me Comp-Pros, and they gave me a fair price for the screen replacement and I even did my laptop repair two months ago.Thank you Antonio and team, you saved my Macbook!
Very pleased with their service. My computer contracted a virus that required my computer to be scrubbed cleaned and start fresh. They were able to back-up all my work data which would have been a massive loss to my company. The staff was very polite, helpful, and really did a great job. I am very pleased and will go back for future needs.
Thank you for replacing my ipad screen, good quality and affordable 🙂
Have stopped by have my laptop screen replaced as it has water damage issue, went home with it. I appreciate the fast turn-around.
Ive been going to Comp-Pros for years. I have brought them my broken iPad screen, and a Mac laptop with a burnt out hard drive and they have brought those devices back to life. These guys are life savers and Ill go back to them again when one of my devices decides to meet an untimely fate lol. They will bring them back to life! Shout out to store manager Antonio!
As a big PC gamer, my computer means the world to me, which is why I had to have a custom built desktop made. So when it started spazzing out I needed to get it fixed ASAP! After some frantic research I came across Computer Professionals. The fact that they did house calls settled it. Living in the Beverly Hills area there was no way I was going to haul my beast of a computer anywhere.Thankfully I was able to call, and they were able to make a same day appointment! Come to find out that the tech that came out actually builds computers! He was able to diagnose my computer quickly and with ease it seemed. It was great because he was able to help me purchase the new parts I’d need. He got it repaired and ‘up and running’ in no time after that.Now, the on site appointments aren’t cheap, but their rate was pretty fair especially considering the knowledge the Tech had. Quality is what I’m talking about! The world isn’t going to save itself, but with me at the controls, and their computer savvy tech behind my PC and I, we can all rest a little easier. Let the gaming commence! Thanks Computer Professionals!One very satisfied gaming customer!
If you ever have any computer problems do yourself a favor and go to Comp-Pros. They are awesome! Your experience starts when you walk in the door and meet the lovely Kelly. Tell her your computer problem and she will guide you to where you need to go. Which would probably be to Andrey the Giant. I say Giant because this man knows his stuff. The word Genius comes to mind. Seriously, Andrey knows all things computer! And he doesnt make you feel stupid if you ask a question that would be Dumb for him. Hes very patient. Also, while you are there say hello to Allen, the owner, and thank him for putting together such a great computer repair company. You wont be disappointed getting your computer needs taken care of at Comp-Pros!
Great experience. Highly recommend. Super nice and did an excellent job repairing the piece of hardware that allows my computer to charge. So happy I have power again.
Comp- Pros is the most professional computer repair company. It was refreshing to enter a computer repair store and immediately know you are in good hands. Every employee there was knowledgeable and all my questions were answered. My computer got a horrible virus and I never backed up my computer so I was very scared at what would happen with all my documents and pictures, but Comp Pros advised me to purchase an external hard drive, taught me how to back up my items, and saved as well as repaired my entire laptop.For any computer questions or issues, definitely go to Comp Pros.
Great quick and fast service, especially during COVID.
We needed a faster computer for our office so we can access all of our programs and not have the computer constantly freeze up on us. Comp-Pros answered all of my questions, provided honest and valuable opinions and suggestions, and fully assisted us in purchasing a much better computer that works exactly how we wanted it to and tailored specifically to our offices needs. Thank you Comp-Pros!
Good quality of service, will surely patronize them.
These guys were super cool with me about a year ago and the owner cut me a deal! These guys are great! I’ll be back here shortly!
I brought my custom built PC in one Friday because I could not for the life of me figure out why it wasn’t turning on. I changed the battery, which was the issue the first time and still nothing. So I found the Comp Pro guys and they figured out what was wrong, fixed it and I had my computer back in less than a week. They even gave me a 90-Day warranty in case anything goes wrong. I highly recommend these guys for all your computer repair needs.
We had a phone call diagnosing the problem with our laptop within an hour of dropping it off. We authorized the repair, and it was done quickly and efficiently. All of our questions were answered, and further support was offered should we have any problems. The price was quite reasonable. I would definitely do business with them in the future, and I highly recommend their competent and speedy service.
I was looking for a second hand laptop in order to replace my ageing laptop. The staff was very resourceful, and after a brief exchange regarding my expectations, Andrey managed to provide especially relevant suggestions. In no time, I was equipped with one of the used laptop they had for sale. Extremely efficient service, highly recommended!
It was time for our company to upgrade our server and catch up with times. After some research and asking for recommendations from colleagues, I decided to give Comp Pros a call and see if this was something they could handle. The nice girl over the phone was able to assure me that they had a tech there who could build us a server with exactly what we needed and also had a tech that was savvy to come by the office for an on site appointment to transfer everything from our old server to the new one and set our office up. With in a few days we had a new server in our office and everything is working great. Im glad we found our new IT company. Although we may not need them as much since all is well in the office, we know who to call if anything comes up.
From the moment I walked into the store, I know I was in good hands. I explained my laptop problem and inquired if the staff can fix it on the same day as it is the only laptop I have. The technician immediately took my laptop and fixed it within 30 mins. I was impressed and couldnt feel happier. He even explained to me what was wrong and what could be done to improve my laptop. I am very satisfied and will definitely be returning to fix computer related problem, or even purchase a new laptop!
Had an old Dell desktop which finally crashed as well as a power supply problem with my new Dell. The folks at Comp-Pros were awesome all the way around and did a fantastic job doing everything I asked as far as fixing my power supply problem along with transferring all my software and files from my old desktop to the new one. They even explained how to safely destroy my old hard drive once I was certain I had everything organized on my new desktop. They are also very reasonable with their pricing and are fast with their service. Thanks!
Cooling fan had been dying on my HP laptop for more than a year. Finally, I got message that the cooling system was failing and my data was in danger. Time to get fan replaced. I took computer to Comp-Pros. They told me they had to order the fan and it would take 5 days. They called 2 days later and told me they had the fan; that was good news. When I told them I really couldnt leave the computer for a whole day, they told me to come first thing next day (Saturday morning) and Andre would try to expedite repair. In fact, he had it done in less than 1 1-2 hrs. The cost seemed a little high, but good service doesnt come cheap. Would definitely use them again.
The staff is very friendly with strong customer focus. They went over and beyond my immediate problem and advised me about what were my options. I highly recommend them!
Comp-Pros were amazing. I got the support I needed in lightning speed time. Kelly was a gem and personally reached out to take care of my needs. I will use them again. Im super happy with them!!
Comp Pros are consummate professionals! They are very friendly and they know computers! This was my second time using them; my computer had a nasty virus and since they fixed it, its been perfect! I highly recommend this place, you will be glad you used them!
My laptop (a Mac Book Pro) met with an accident involving some water a few weeks back. I was panicked and took it straight to the Mac Store who were less than helpful about data recovery which was one of my main concerns.Comp-Pros called me within a couple of hours to let me know what the damage was, and the state of my data. Repairs were seen to promptly, despite a slight hitch with a part that they sent for, but was in fact faulty. They rang me directly and made the decision NOT to install an unsatisfactory piece of hardware, but to reorder with another company. Very professional service. My laptop arrived and a follow-up email to check everything was to my satisfaction. Great quality service! Thank-you.
These guys are awesome. They really know their stuff. So happy we went here for our tech needs!
I was skeptical in the beginning about their service, then I realized I was wrong. The technicians and service reps were down to earth and provided honest and reliable service. I brought my iMac in for fix (dues to hardware failure)and fixes were done within a week for a few hundred bucks. Satisfied!
Few days before tax due date, or router went down. We bought a new one but couldnt get it to work, and thats when Comp-Pros came and saved us. I called around 10am, and by 1pm their technician showed up, and saved our day! Their communication is excellent and price is very reasonable. Ive bookmarked their page so that if anything should happen again, I know who to call!
I couldnt have asked for a better experience at Computer Professionals! Everyone who worked there was so friendly and knew exactly how to fix the heating problem I had with my laptop. They are extremely quick and efficient. I highly recommend Comp Pros to anyone who is in need of computer repairs
I found Comp-Pros on the internet. Took an educated guess that they were the place for me. Kimberley is personable and professional. She is a welcome re-assuring presence that everything is going to be ok. End result? My computer fixed in a timely manner, thorough detail, corrected more than I expected for less money than I expected. 100% confidence in Comp-Pros.
Comp-Pros performed an excellent repair of the keyboard on my MacBook Pro in just over 24 hours—at least one fifth of the time estimate I was given by the Apple Store. And their price was just over half of what Apple said it would cost. Very nice people, too!
The best computer service Ive have ever received. They explained in detail what had to be done to my computer to get it computing again. They had the computer up and running better than before in less than five hours. Thank you Computer Pros.
I came in to have them take a look at my macbook and I was having problems with the screen display. In a matter of 2 days they got it fixed to me in original condition and gave me a better price than Apple. I would recommend these guys to anyone who needs repair.
Spilled water over my work laptop, and Comp-Pros fixed it! The turnaround was amazing, I got it back within a few hours. I wouldve been so screwed. Thankfully, they didnt have to replace the logic board, but they did have the keyboard replacement in stock already and cleaned off some residue inside. This was my first time coming here, and I would come back!
My computer suffered water damage and was not working properly. I looked online and found that Computer Professionals had great reviews so I gave them a call. They fixed my computer fast and for a very reasonable price too!Once again many thanks for your help!
Comp-Pros is amazing. My MacBook air crashed And I feared all was lost. I be out It in and they were able to back up my data, files and photos.I needed a new motherboard due to water damage. My computer is as good as new. Thank you so much!
Comp pros came to my house to fix our internet when it went down. They fixed it in an hour and their prices were better than the other places I called. Ill call them again when I need help. Highly recommended.
Comp Pros did an excellent job in restoring my virus-infected Mac Mini, though the time required turned out to be quite a bit longer than predicted. The reasonable price was as originally quoted. Thanks, Andre and Kimberly.
Fast, professional and handled everything for a very reasonable cost.
Computer Professionals is the best computer repair company in Los Angeles. I took in both my PC and Mac and the turn around time was quick. They were not only time friendly, but also great at communicating and my Macbook was like new when I got it back. They were thorough when explaining my issues on my Macbook pro for the screen replacement and my Dell laptop repair was just a power issue. Great service and low prices.
Starting with Julie, everyone was extremely friendly and knowledgeable about my needs. I highly recommend their services. There was a lot of follow up informing me of prices, timing, status along the way, which was extremely helpful.
My daughter knocked down my new 2016 Asus Laptop (which I had just purchased) and broke the screen 0_o! So I looked up a repair shop and came across COMP-PROS! Lucky I found them. I went in, met KELLY and the computer tech ANDRES! It took 1 week for them to fix it (the part had to be shipped) but, IT WAS at a great price and with quality service (I am using my laptop to leave this review)!
I had a total computer crash and thought Id lost everything, from contacts to digital photos to my latest manuscript. Two places said they were unable to retrieve my information and then my son-in-law found Computer Professionals.While I was cautioned that it might take a little while, they delivered a disc with everything on it in good time, and had given me a quote right up front to which they held. I would use them again if needed, and highly recommend this business.
The Comp pros have been excellent and polite through both times Ive needed some outside opinions. Id definitely use them again!
Unfortunately, nowadays owning a business that supplies superior product and quality service, just is not enough. Now, with the internet, paired with price shopping as well as reputation shopping, a business has to constantly be on top of their game. In order to do that, you need a great reputation management company as well as an SEO company to inform the public of just who you are. And these are the people to do it. Their work is impeccable, and they think of places to find you where no other company would look. Kudos to this company for their outstanding performance in both areas in helping our company.
Awesome place. Have bought 2 used laptops that have worked perfectly since I bought them. Very happy Thank you Andrey !!!
*Updated* All in all the girl at the front desk, Julie was very friendly and the owner Allen was very responsive to my problems and tried his best to fix them. They do try very hard to make sure you have a good experience with them and they are very good at keeping you updated on the progress of your computer.
I love my Macbook Pro and when it decided not to start up one day, I was devastated. I went online and looked up Best computer repair in Los Angeles and Computer Professionals popped up. With their great reviews and their convenient location, I decided to give them a try. Glad I did. The people there are super friendly and the prices were much cheaper than the apple store for computer repair. I hope I never have to, but if i need my Macbook Pro repaired these guys are definitely where Im going. I had my computer back in no time and I was relieved that it was fixable and back up and running. Im glad I found them.
I have been working with Computer Professional for the last year, and they have been the backbone to the success of my company growing. They are my one stop shop for SEO, web design, web development, marketing, and social media strategies. Everyone on the Computer Professionals team provides excellent customer service, great work, which in turn allows me to grow my company. I highly recommend using Computer Professionals!!!
Thank you Comp-Pros!! My MacBook Pro is so old and wasnt not running properly. I brought my laptop in and they gave me more memory and updated my software for m an amazing price and now it runs so fast! You guys rock!
Truly a business that cares about their customers.Its tough because there are plenty of computer stores all over LA that claim they can fix a problem. But what happens is...they take the computer and make the problem worse, then claim that more things need to be fixed which of course means more $$$$$ out of my pocket and more $$$$$ for them.Computer professionals are the complete opposite.I contacted computer professionals and they right away fixed my hard drive issue and disc drive, no questions asked. Super professional (it even says it in their name).Nice staff, and owner is very respectful and cares about his customers.
I brought my PC there twice. 2 times with different issues and they did both times a great job. If I have issues again of course I would choose them again.
This is the only place I use for computer related services. The entire staff is very friendly, knowledgeable and works quickly. Ive literally used them to have my laptop repaired, theyve built me a website, made edits to my website and even helped me with SEO. Thanks guys.
I had a problem with the software. My dell computer kept restarting. I took it to comp-pros and in a few days they diagnosed and fixed the problem. Very recommended!
Did a great job and I was able to pick-up same day! Even installed additional software I didnt know I needed. :)
The staff was very attentive and helpful. My older HP computer had stop working due to a virus (several of them) and the staff went the extra mile to fix it for me for a very reasonable price. They also kept in touch with me afterwards to ensure that the problem was indeed fixed. It is 5 months later and the problem has not come back.
Great repair work, gracious customer service and professionalism all wrapped up in one!!!!My 2008 HP Pavilion laptop was running very, very poorly. The fan was making really weird noises at first and then it would stop. The computer would overheat and it would not run at all. I tried to clean the fan on my own but the fan still was making noises and the computer would still freeze even after I dusted it.I brought my laptop to Allen at Computer Professionals one day. He was recommended to me by a friend that lives on the Westside. I could tell things would be smooth on the phone as Allen is incredible gracious. He has a great personality and you can tell over the phone that he really enjoys what he is doing and in my opinion that translates into good service!Apparently, Vista, which was the system that my computer had been running on was partly to blame. Allen explained to me that Vista taxes the hardware in a computer and that one of the reasons the fan was having problems was due to Vistas quirks. His tech installed Windows 7 and now the computer is as silent as when I purchased it. The computer has not frozen again since it was repaired!!!!Computer Professionals is very close to the 405 fwy between Butler and Colby. The office is on the third floor. Take the elevator up to the second floor and then take some stairs to the third floor.If your computer is giving you problems this is your place! If you wonder where good old fashioned customer service and professionalism has gone look no further! I highly recommend Computer Professionals!!!!
My hard drive got corrupted a few weeks ago. I brought it in and these guys were able to transfer my data to another hard drive. Very professional and friendly. Found my new computer guys!
Had a nice experience here, came here as my laptop got infected with virus. got it repaired and its 6 months and there is no virus in my system since then. will come again if any problem arises
Great work, reasonable prices, excellent service. They did a great job on a difficult workstation repair, and arranged a loaner for me to get me through the time it took. Really went the extra mile.
True quality service at Comp Pros. They were able to repair my 6 year old computer, and also have it running more smoothly than it has done in a very long time. I am very grateful for their work and would highly recommend them for any computer issues you may be experiencing.
These guys are awesome, great service and follow up. They are so understanding and reasonably priced. Thank you Comp Pros!
Excellent repair shop! Competitive prices! Professional and nice staff!
Thank you, Comp Pros! My 5 year old macbook had been running slowly for a long time, making my work take twice as long (Im a social media manager and video editor). Before I spent 2K on a new computer, I decided to check out comp pros. After a quick call, I drppped of my macbook at the shop, and picked it up a few days later, faster than ever. Slow computers are the bane of my existence, but now its nothing I have to worry about. *sigh of relief*. Comp pros are your go-to for quick service at a great price by a really knowledgeable team.