They are always very responsive and always take care of any issues that arise promptly.
I have worked remotely for 19 years - taking care of my own needs for cyber security, backup and inevitable Windows problems. SugarShot was basically forced on me by management about 2 years ago and I very grudgingly gave up to their management. I am amazed by how much my digital life has improved. They respond quickly, understand my unique needs and work diligently to handle very complex problems. This has been a wonderful experience of being proven wrong in my beliefs about the value of remote PC support. I now completely rely on their gentle, competent safety net.
My issue was handled quickly and done right the first time. Consideration was also given to my time zone to best schedule a tech to remote in to my computer. Happy to have the issue resolved!
I started working with SugarShot to set up our company platform and their service is quick, well thought out and customer friendly. Brandon Fox is our solutions expert and hes very patient, explains things well and determined to help. I’m glad he’s on our team.
We just moved to Sugar Shot and the have been amazing to work with.They are very professional and responsive. A true business partner.I look forward to a long relationship with them.
I used to be the IT person but as the company grew, we had much greater needs. Scott and the team are very professional and we use their services and expertise everyday. Highly recommended.
Worked with SugarShot on site assessment and Managed services. Great team, knowledgeable and easy to work with. Would work with them again and would recommend to others.
Someone came in last week to do some upgrades on my computer, he was very professional and accommodating, and we discussed some things Sugarshot could do in the future to help our efficiency (e.g., universal password program, optimize antivirus software, etc.). I look to further improvements with our systems!
Great customer Service! Very knowledgeable as well as responsive.All of the things you are looking for in an IT company. I would absolutelyRecommend Sugarshot.
Just started working with them but the first month has been great. Very attentive and thorough!
SSBG IT Solutions has being working with i2x to support a local company in Shanghai with Managed Service Support for almost 2 years now, and up until now, the tech collaborations between i2x and us have always being a very positive experience. In general, the local users are happy with our joint IT support and we sincerely hope to be able to collaborate with i2x to support more customers in China.
I was very happy with the quick response via phone and solving our issue in a timely matter.
Sugarshot is great! They always get back to you on time and the people are patient and very helpful.
CSG has been awesome in dealing with our IT issues. Our staff is spread out across the US and have varying skill levels in terms of tech. CSG has been able to provide high quality service no matter what the skill level is and has been very patient and educational in terms of support.
SugarShot rocks! They are super quick with requests and give excellent service.
I2X has helped our company grow with all our technology projects. They have been a great help in simple and quick solutions.
Sugar Shot is wonderful at attacking our IT Needs as well as taking care of any Issues we are experiencing. We are very happy to be a partner with Sugar shot!!!
Worthless company... cant believe they even exist.
CSG provides very robust services, from monitoring to emergency handling. It protects us from business loss due to IT problems.CSG team is professional and knowledgable.When it comes to planning, they always think strategically, bring every aspect on the table, and come up with a comprehensive solution.
Most professional, knowledgeable and caring support team Ive met!
They fixed the problem fast and didnt make me feel at all dopey for not being computer savvy myself!
Fast and great service=)
Our trusted go to source for all of our email hosting and IT needs.
Amazingly helpful! Thank you for working so hard to solve my computer issues!
Always great service, timely, kind and patient.
They are totally beginner in Servers and networking.