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Computer Doctors
240 N Virgil Ave Ste. 20, Los Angeles, CA 90004, United States
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Computer Doctors

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Du
Review №1

My PC temperatures were getting really high so I brought it in and they diagnosed the problem very quickly (my CPU cooling system wasnt working correctly). The were able to install a new watering cooling system and got me back up and running the same day! Great service, quick turnaround, and very nice people.If youre having problems with your PC, bring it in!

RO
Review №2

I brought a laptop to Computer Doctors because it was refusing to boot up for no apparent reason after a do-it-yourself hardware upgrade. Victor was very reassuring and very responsive, and his team had the laptop fixed within 24 hours of dropping it off. I would definitely go to them first for any computer issues in the future.

Ma
Review №3

Amazing service! Took my computer in to try and upgrade but unfortunately there was nothing to be done. She was just too old. However, the gentlemen at Computer Doctors spent a good amount of time telling me what I could do. They were so helpful! I recommend them 1000%!

Wi
Review №4

I had a damaged laptop from a flight. Victor and his staff had no trouble fixing the issue and were very professional! Would definitely recommend, and I will be keeping their info in case of future emergencies

ed
Review №5

I had a lick on my CPU liquid coolant that made my PC not turn on. I thought that I permanently had burnt the graphics card or motherboard. Decided to drop of my computer at Computer Doctors and the first feeling was that they were really nice people that cared about what they were doing. Just picked up the computer and its working great!, they were really professional, responsible and meticulous cleaning up every part of the computer that got affected by the liquid and recovered something that I thought was burnt. Thank you for helping me out and getting me up and running again. Really reasonable price.

Ma
Review №6

Victor is very friendly and quickly identified the issue. He replaced my hard drive and charged a reasonable amount, finishing the job in just a day.

Em
Review №7

Victor, Luis, and the whole staff at Computer Doctors are excellent. One morning, I opened my Dell XPS laptop as per usual, and it suddenly shut down. It wouldnt turn back on or charge--I knew then something was wrong and above my level of expertise. I brought my computer to Computer Doctors, and over the next several days, was in constant contact with Luis and Victor as they assessed the damage and kept me in the loop with great information every step of the way. The damage was extensive, and Victor and Luis were more than honest with me in their advice: they could fix it for me, but it would be more cost-effective if I just got another computer. They transferred my hard-drive data to my new laptop, loaned me an excellent MacBook Pro to work on while they repaired my PCs, and even held the store open a little late for me to pick up my new laptop with all my information uploaded to it intact. And all this for an incredibly reasonable price!! I cannot recommend Computer Doctors enough--gracious, kind, experts with suburb customer care and prices. I would give them 6 stars if I could!

Mi
Review №8

I have been going here for many years. Always the best service and most up to date technology.

M.
Review №9

Never trust a yelper.Google reviews are not inspired by the greedy desire to get something in exchange. Ask any ex-yelper.If you want honest reviews, look for me on Google. Im in it for you and for ethical businesses, not for the carrots yelp dangles in front of its review writing sweatshop horses.Computer Doctor has done what I asked of them every time. The job has always been done very well and the staff/techs are courteous and nice.Ive even gotten to know one of the techs. Businesses really lack the kind of customer/employee interaction that helps build trust and mutual obligations for the most part. This business is unique and refreshing in this sense.I have been here three times to resolve minor issues and obtain upgrades.Being a Latino, its very important for me that this is a Latino run business. I like to see members of my community doing very well and feel the need to support them in an outspoken manner, just the same as our fellow black minorities do in their communities. We should all be in it together.Parking is plentiful usually.

Sh
Review №10

Luis is so awesome and ran a free diagnostic for me!! It ended up just being a power issue and he didnt even change me for the diagnostic. He was very up front about pricing if there had been an issue, and was super fast. I will definitely trust them in the future! Im not used to such great service! Lol

Da
Review №11

Honest friendly people that dont charge an arm and leg.

Na
Review №12

They were so friendly and professional and took little time to work on my computer when I went in. They seemed to be very honest and didnt try to price gauge me. My computer wouldnt turn on anymore and it turns out it just needed new batteries. They dont charge to just diagnose your computer issue unlike how some other places do.At this location theres extra underground parking if you need which is great! They are also being very hygienic because of Covid and conscientious of social distancing which I like.

Bi
Review №13

Victor is all you need under the hood of your Computer. Fast Quick reasonable prices

Su
Review №14

Luis diagnosed a power issue in my computer and it turned out that was caused by a dead capacitor in the motherboard. Unfortunately we couldnt fix this, and he didnt charge any cost about the diagnosis. I think he was so honest, and definitely I will visit here again once I have another computer problem some other time.

Ed
Review №15

Awesome service. Awesome place. Always professional and always honest and very helpful and prompt service. Would give ten stars if possible because that kind of honesty and professionalism is hard to find nowadays. They really know their stuff.

Be
Review №16

Victor gave my damaged laptop a thorough examination and was able to recommend multiple solutions at different price points.Everything he recommended was correct and not my laptop works great. He was communicative throughout the whole process and his pricing was straightforward and fair.I got the impression that he and his employees are incredibly passionate and honest and I will absolutely return when I need to.

Ch
Review №17

Victor is kind and professional and clearly knows his stuff. Theres no diagnostic fee like there is for other providers. He also offered to stay late if I couldnt make it there by close, and said his goal is to repair things within 24 hours unless parts need to be ordered. Highly recommended!

Ma
Review №18

Great place! Professional, friendly, Great explanation of options and needs of my broken computer. Also, a very quick turn around! Strongly recommend and will return if needed....Great job computer doctors!👍

fu
Review №19

Always go here. They are awesome

Ad
Review №20

Alex is awesome! We were looking to install a wireless network in our new home. I had prior experience with doing it myself, so had high expectations. Alex exceeded them on all fronts. Great service, very knowledgeable and good support afterward. And, he uses top-notch equipment, which was very important to me. We have great wifi coverage in every room of the house. No doubt Id use him again.

DM
Review №21

The perfect computer repair store does exist!! The team at Comp Docs are so so kind and honest with their work and in helping you. They honestly go out of their way to make sure they find all ways possible of repairing your equipment. My brothers and I have been clients of theirs for years. Luis and Victor are the greatest. They do their work fast and are super skilled and professional, not to mention they are the nicest guys and the office has a lovely welcoming atmosphere. I wouldn’t go anywhere else. Thank you for being part of the community for all these years, I don’t know what I would do without you and your skills!

Sh
Review №22

I have nothing but praise for Victor and his team. They embody a rare combination of professionalism and fairness on top of exceptional client relations. They have assisted me several times in solving non-trivial computer issues and have always exceeded my expectations. If you need help repairing or fixing a computer, I wouldn’t consider any other store.

Me
Review №23

Best service ! Very nice people. Always, always fixed the problems and issues we had with different computers.

Ho
Review №24

I was told by Geek Squad my $400 laptop PC would require an upwards of $400 repair so I might as well get a new one. I got a second opinion at Peters and they fixed it has soon as the necessary parts arrived for a much, much lower price. I would recommend Peters to anyone for quick, high quality service, honesty and fair prices.

Li
Review №25

I called Max today looking to see if he could help fix my PC issue. He quoted me his price, and wasnt fully sure if he would be free, but in the meantime really took the time to walk me through my issue over the phone, and helped assess whether it was something I really should pay to get repaired or not. He pointed me in the right direction, and I was able to figure out the rest to get my issue resolved.

Ju
Review №26

Always quick n friendly. Ive been using them for about 3/4 yrs.

An
Review №27

Ive been taking my computers to these guys for over 2 years now. They have always been friendly, very helpful and willing to answer any and all questions I have if I am concerned. Ive gone to a lot of computer repair shops. By far these guys are the best in the area. Also willing to work with you if your tight on money. Highly recommend even when I move, I am sure I will take the trip just to take my future computers to these guys.

J.
Review №28

Best personal ever

jo
Review №29

Very very nice people they know exactly what they are talking about and what they are doing Ive had a computer 20 years and these guys by far have the best prices over anybody Ive ever used befor

Sa
Review №30

Extremely quick service, good communication, they made my life easier. Would recommend them over GeekSquad anytime. They got me my computer back to me in less than a week. They even personally came to my house to get my laptop charger when I didn’t have time to go to their office to drop it off.

PF
Review №31

Worked with Victor on my PCs failed hard drive. He was wonderful! Extremely knowledgeable and enthusiastic. He obviously loves helping idiots like me and I am deeply appreciative. Also very reasonable, IMO. Computer Doctors will definitely be my first call next time I do something stupid to my computer!

de
Review №32

These guys are so honest and reliable which is rare in this business. They gave me great advice on purchasing a new MacBook Pro for my music production needs. They even went as far as to check the programs I use and make sure theyd be compatible with each other. I dont know any other computer repair shop that would dedicate that time to their customer. You wont be disappointed!

Br
Review №33

Id appreciate it if they can give updates on how the repairs are going. We give them business but they never update. You call and you get passed on a lot of departments. It has been days now. Hows my Mac?

Fr
Review №34

Phenomenal company that has helped us with a wide variety of issues at our office for more than ten years. From installing a brand new server to diagnosing any problems and fixing the issues, everything is done in a timely and honest manner. Thank you Victor and Luis!

Sy
Review №35

I kept getting the BSoD (blue screen of death) and it was soo annoying. I went here to get a quote and it was pretty good because I didnt have a back up file. In no time my laptop was fixed and Ive had no issue thus far. All my files were there and the experience was quick. Highly recommended it.

so
Review №36

Good, charged us140 $ fr switching out the hard disk and recovering some data on the PC .

Ma
Review №37

Brian at Computer Doctors is awesome! He helped to get an old laptop up and running for a Christmas present for me. Dont go anywhere else! They are great and the prices are reasonable too!

Ma
Review №38

Ive used Computer Doctors twice now and this is the first time Ive written a Google Review. Victor and the Computer Doctors team, as well as RINGO THE WEENER DOG, are exceptional at what they do. They put you at ease and are experts at what they do. Extremely knowledgable and I recommend to anyone that is not looking to get ripped off by scammers or Apple with their absurd prices for repairs. My 2014 Macbook Pro needed a new motherboard and Victor got it done in half the amount of time that Apple estimated and the cost is not even comparable. Computer Doctors is #1 in LA for your computer repair needs!

Ma
Review №39

All the guys there are great always ready and eager to help!

Fa
Review №40

They are friendly and gets the problem fix. I recommend them.

Ky
Review №41

Brought in my dusty beater PC which had stopped booting into Windows. They sat down with me for 25 minutes and figured out that it was a memory card. They offered to buy one for me but told me how to search for it on Amazon for cheap. Then they sent me on my way with NO BILL. I was so shocked I gave they guy all the cash (only $10) in my wallet as a tip. Cant beat that experience. Really friendly too. Clean, bright place. In summary, they fixed my computer for free in less than 30 minutes.

Do
Review №42

I try many times to support local businesses but sometimes I feel I shouldnt. I brought in my laptop simply to get the screen changed cause it cracked. The guy told me it would be done by Friday or Saturday the latest (i dropped it off on a tuesday). Come Sunday I havent gotten a single notification so I call and he tells me oh it will be ready by Tuesday. I get a call Tuesday that it will be ready Wednesday and not only does he keep pushing back the date he ends up not replacing my broken screen to how it was. My laptop is a touch screen and he ends up putting a screen that cant do it and just a week after getting it back the screen seems to be loose. The only benefit was that he didnt charge me for labor or parts but at the end he didnt fix my computer. Take your computer here if you wish but just be aware you might not get your item back right away or how you want it.

Ed
Review №43

Very Good. They are always in time in repairing, in case of hard drive fails, server issues, networking, computers, etc.. Very impressed with the customer service at Computer Doctors.The technicians here would do almost any computer tasks that you could ask for.The issue I have is, there’s a dog, I’m afraid I might step on it.

Da
Review №44

These guys are amazing!! Fixed my horribly shattered iPhone screen for $65. Super friendly and can tell they care about giving you the best quality service. These guys are the reason why you should always support local business when you can.

Ta
Review №45

I brought in my laptop for a virus clean up, and the service was great. Answered all my questions, workers are very helpful.

lu
Review №46

Very good honest service, I have been using computer Docters for over ten years .When I worked dtla in a t-shirt factory they serviced all our computers to perfection,I only have great things to say about owner Victor and his staff.I have told my friends to use this service their rates are so reasonable .I compare them to finding a good honest car mechanic,which is hard to find in LA, when you do you you stay with them for life .Yours sincerely Luke David Mann

ad
Review №47

Very honest, professional, and friendly. Theyre our office computer technicians and are extremely happy with their services

Ro
Review №48

The staff here are honest, amiable and knowledgeable. I recommend this place for all your computer needs.

Ne
Review №49

Good job, very honest and professional personnel. Most places they charge a fee for checking your computer at computer doctors they do not add a fee for checking your computer.

Sa
Review №50

Very kind, helpful, knowledgeable and doesnt overcharge.

K.
Review №51

Affordable and wizards, basically.

He
Review №52

The tech on staff kindly spent about 15 minutes trying to help me fix a broken laptop key. Turns out it needed a replacement spring they didnt have on hand, and he didnt charge for his time.

Go
Review №53

I almost never write reviews but they deserve more than a great review, they deserve your business.My 7 years old iMac suddenly stop working at a very critical time. I needed to print urgent PDF files off of it. I called and spoke to them and right away i knew they are the type of business i wanted to deal with. Great customer service, great knowledge of computers WITH OUT trying to make me feel stupid about my lack of basic knowledge. When i arrived with my Mac, they were able to take care of me immediately and take a look at my computer right in front of me and let me know what they are probably able to do and not do. Every single member i had an interaction with was very professional and kind. I have been in the customer service industry for a very long time from high end and low end businesses and this is one of the best customer service experience ive ever had HANDS DOWN! At a time of high stress, not knowing what to expect cost wise or what will happen to my data and time of great urgency they did their best to sincerely help me out. My computer needed a new hard drive and data retrieval. I felt good about the cost and very secure with my sensitive personal information in their hands. Their shop has a clean calm professional feel. This is my first time not taking my computer to the APPLE store and i must say, though i often have a positive experience with Apple employes this was a much more pleasant experience. I strongly recommend anyone who has a computer issue to contact them. THANK YOU Doctors. You defiantly earned the title. Now I wish I could say the same about my dentist ;) Oh and they did retrieve all my important documents and even threw in a few extra services for free!!

Vi
Review №54

They cheated me. My laptop wasnt changing and they told me it was that the motherboard start was in legacy but they had clean also the ventilator inside. They charged me $60 and it only worked one week. I had to take it to another place. When the other guys opened the laptop in front of me it had a burnt cable and it was the problem.

Gl
Review №55

Computer Doctors, are the very best!.....highly recommended !!!

ja
Review №56

Amazing work

Pe
Review №57

Nice and patient.

St
Review №58

They are honest, affordable, and reliable

su
Review №59

Great service

Da
Review №60

Excellent and good services

Wo
Review №61

Straight up working man, not taking advantage of customers

Information
3 Photos
61 Comments
4.6 Rating
  • Address:240 N Virgil Ave Ste. 20, Los Angeles, CA 90004, United States
  • Site:http://computerdoctorsla.com/
  • Phone:+1 213-380-3163
Categories
  • Computer consultant
  • Computer repair service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:9am–5pm
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