At first, this car wash seems fine. The price is higher than some of their peers in Hollywood. They kept pushing me to get a wax and I declined. They are extremely slow. No line, to ring me up and run my card, 5-10 minutes. One guy detailing my vehicle, going VERY slowly. I drive a car that is only 5 months old, he was washing each car mat...one at a time...then super super slow at detailing/cleaning. After waiting a hour for them to get done I finally said Ive got to go before he finished.
Worst damm place $60 for a hand wash that wasnt even worth itInterior looked still dirty. Coin machine drive thru would of done better
My leather steering wheel had a tear from what appeared to be a sharp a key and the floor mats were just thrown in the back seats so who ever washed did not even bother to double check his work. This is literally his career and he fails to do such a simple task. First and last time taking my vehicle there.
Worst car wash definitely taking my car back I’m missing my sit covers and mats
Big scam. Said I can’t run my car through the machine, even though I’ve done it 100 times before. When I told him that, he said new management. Then he tried to charge me $50 for a car wash
I paid $50 dollars for a wash, wax and interior clean. They only vacuumed the inside. It was not until Im home the sun hits the dash and I see dirt, dust etc. I wipe my hand across and its nasty. I usually have had good service but today was disappointed. The first guy you meet with paper is a scam artist. Sells you a 16.00 wash. I should have spoke up but I did not. Last time I come here unfortunately.
Great carwash in downtown Los Angeles. The staff was super friendly and helpful. No complaints. Very economical.
On Wednesday 10-18-2017 I went for a quick car wash and Ive paid $16.99. I drive a black Mercedes Benz C250 coupe. Literally they took 12 minutes to finish my car. I dropped a lot of coins through out the days, Before i got in the car I left my sunglasses and put my charger away to make their lives easier. Once I got my car I drove off and I check my middle compartment to get my sunglasses. My compartment lever was broken. My coin slot was open, there were water marks on my trunk. I called the car wash explaining what happened. The lady told me to stop talking and come back. I drove all the way back, I met this guy name Santiago. He told me that they dont touch the middle compartment or near the gear are. My coin compartment was closed but was opened when I received my car. My arm-rest compartment thats attached to the car itself was broken. If they dont touch the gear area, why was my coin compartment open and all my compartment piece broken??? The owner and the manager Santiago they are both very rude. They wouldnt give me a refund or say sorry about anything. Santiago told me To make both of us happy, well give you a free car wash. Ill give -10 stars if I can. DO NOT EVER GO TO THIS CAR WASH.
I have been taking my cars here for about 8 years. They do such a nice job and the price is so reasonable.
They need more staff. Takes forever to have your car finished to have someone to dry the car and to apply Armorall. Cars are too backed up.
My local car 🚗 wash.
They crashed my truck while it was in for a wax. The employee fled and the car wash claims they have no business insurance to cover my vehicle they crashed.
Got there to get an express car wash, no one acknowledged me waited for about 5 min. Then i just left.
Really cool place to get your car washed and detailed plus its located in a nice location to go looking around and explore.
I brought my mothers car that hasnt been cleaned for years. The interior had bad smell and stains everywhere. It was a car that I never wanted to ride. Now, after I car detailed at this place, it is like new car. It is just awesome. Jeff is kind and professional.Downtown Car Wash.
Place is filthy, there are so many Nick nacks that I am not sure if I am at a CVS or a car wash. It is dark by the registar, like a cave, which makes it feel unsafe. The wash was OK, not the best Ive seen but still gets the dust off the car. I would only recommend the place if you need a car wash in a pinch or want something to do. Also, they only take cash (which is super annoying these days).
Im being generous with three stars. When I got home and looked more closely at my small SUV, several sections of the vehicle were still dirty. They were short-handed when I was there but I doubt if I will return after paying $15 and a generous tip. I would have done a more complete job just doing it myself.
Used to go once a week when I had my car not the greatest attention to detail but fast friendly service
Downtown Car Wash is the best vehicle wash around the zone.It was my first time to visit Downtown Car Wash at any rate was not baffled by the affiliation they gave.After the stunning precipitation, my vehicle got extraordinarily jumbled that is I why I need to visit a vehicle wash that day. I have been pursuing down a typical vehicle wash around town. Pleasing thing I found Downtown Car Wash. Inconceivable affiliation. The vehicle was shining clean to the eyes. Also, identity you the rate was moderate.The parlor for the customers was impeccable and clean. Nothing senselessly rich. It was principal at any rate is standard to the eyes. I am for no situation got depleted in light of how the affiliation was fast. The affiliation amass looked amazingly gifted. The continuing operator was even wonderful and kind. I like that.Will come back to Downtown Car Wash again if at whatever point my vehicle ought to be cleaned afresh. Astoundingly proposed.
Ok for a quick drive through rinse but I paid the $20 top package and got a really bad job... the top half of the car was fine but lower side is pretty dirty... not sure if you can see clearly but the bottom half around the car is pretty dirty still...
Still very dirty from the inside did not get around the wheels etc guy look rused
Been using these guys for 3+ years. Always got express washes. For the first time, I did a proper detail for $199, inside and outside. Not only did they not do a good job (smudges everywhere inside, the windows were not wiped down from the inside, the center console was not wiped down at all) but they lost my wheel cap and then claimed it was never there! After all these years, I cant believe they would treat a return customer this way. They are good at the cheap express, but beyond that do not pay more. Simply ridiculous service.
I paid $40 and they didnt clean the inside! Never again!!
Got a machine wash and hand detail. They did a good job for a fair price. They really went through the inside of my car. Everyone was nice.
Get the Carlos burrito while you can. Great hole in the wall.
I do love that I can sit and see my car as it is being cleaned. I know that they are taking care of my car as they are cleaning it. Thank you.
Their employee wrecked my car and said they don’t have insurance to cover it.
This place is the best Review Downtown Car Wash Ive found in the valley!! Its further away from my home than a lot of other car washes, but Ive decided its worth the drive. They ALWAYS do a great job. Thumbs up. I love a clean car!
I took my car to this place with scratches all over the place because my dog jumps and tries to get in the car while car is in the drive way. I decided to do a full detail on the car to remove some stains from the carpet and seats as well. Well the car looked like junk when I dropped it off they called me a couple of hours later to let me know it was ready. When I pick it up I couldnt recognize the car all of the scratches were gone as well the stains on the seats. I will definitely recommend this place the work they do is very professional my car is black and its very difficult to deal with that color. This place is now my place to go wash my car detail etc...Downtown Car Wash
Friendly staff; arrive well before closing if you want any services besides a simple wash -- at least two hours before closing.
A little gem. Nice people
Cannot beat the price for the job well done! Friendly, helpful, & detail oriented staff.
Good service good price. Good place inside to have breakfast while you wait for your car
Awesome service and great deals too.
Great and fast service! Pleasant and friendly people! recommended!
They cleaned like pro and they asked for little amount. I recommend this to you.
Great wash. They got a shop w drinks and snacks. Bit pricey but great work overall.
Old school car wash. Dated. Black SUV. It came out great. Saturday morning. Wasnt busy.
Great deals for car wash! fast service and great people!
My experience was TRASH I hated those place they didnt clean the car properly and didnt put what I PAID for in the car. And when I went to complain to the manager SANTIAGO he had a great big attitude and the only thing he understood was no cash back. I asked for the receipt he asked why I asked if he was the manager and he asked why. I AM THE COSTUMER DONT ASK WHY GIVE ME WHAT I ASK FOR. Santiago was talking about me to his workers MY experience was the worst I suggest you not go here the place is terrible.
Paid $80 for a clay detailing in order to get sap or something else off, which the manager on duty claimed was done by “the best guy.” Well, the best guy didn’t take it off the wheel or the side of the mirror, and was annoyed when I pointed out those two spots and grudgingly finished the job. When I noticed about 10 more spots they missed at the base of my window and brought it back a few days later, first the manager on duty claimed they were on the inside of the window, and then claimed “the job was done” and that’s too bad, then he told me I only got the $80 detailing anyway not the better package (which included actually finishing the job I guess) and looked annoyed that I wasn’t buying another car wash that day. Finally, he angrily sent over some other guy to look at the spots, who brought out a razor blade and and was about to start scraping on the window of my expensive and almost brand new car when I told him to not touch my car and I was going somewhere else. I have been here before and they can adequately wash a car, but if you want anything more than a little bit of attitude, some unhelpfuness, and your car mostly but not thoroughly washed, I would go elsewhere.
Very good and fast car wash. The monthly deal is an awesome deal if you want unlimited exterior washes and you live locally ($30).
I like to go to this place because is around my place, so convenient. The guys do a good job just when they are in the mood I guess.
Love they have shoe shine on promises. They do a great job
It pains me to change this to a negative review, but on my last visit the windows were still left dirty, I had to ask them to vacuum the car a second time, and they broke the mount for my dash cam. The manager was unwilling to refund even $10 to pay for a new mount. This used to be a good car wash. They werent even busy when they gave me such lousy service. About the only thing that went right was that the car exterior was clean.This used to be a high quality car wash.
Great pricing and work fast! Recommended!
I love this place. They do A fantastic Job at reasonable prices. The Best Car Wash I have ever been to !!EXCELLENT !!!!
Downtown Car Wash is the best vehicle wash around the zone.
Been there twice. No problems both times. Cars were spotless.
Im new to the area and found this car wash not so far from where I live. I though I might give it a try. This place is terrible. stuff are rude and their service is overpriced. The waiting area is old and not so clean. They even left two of my wheels not cleaned because I didnt check the other side of my car. An unfinished hand wash cost me $35. I will never go there again. Stay away from this place!
Very low quality carwash. After they wash the car you’ll see a lot of part that are still unwashed or dirty both exterior and interior. Management is very rude and does nit care if you complain.Do not waste your money on this carwash.
Great experience overall.
Decent prices and good service. Most of the staff enjoys their job. 4 starts only due to the fact that their previous to last job on my car was crappy. Had to run my car through the wash twice.
Great service and good pricing!
They go out of their way to customize the cleaning of your car! Tip them well and see how great your car looks! They go the extra to get it clean!
By far the worst car wash in all of Los Angeles. Basically you pay $20 and you end up doing the job for them. They are the laziest people I have ever seen its a wonder they are still in business! They absolutely suck!!!
Went here because a friend had thrown up in the backseat of my car. Even after specifying exactly where the interior needed shampooing and paying over $50 to have the service done there was still quite a bit of vomit running down the seat. I heard the employee who was supposed to be doing the detailing say something about expecting a $20 tip. Avoid them if at all possible, very unprofessional and unable to complete the task theyre paid to do.
Very convenient n brilliant shoe shine business
Very many sights of homeless and begging
Provided a quick, thorough, cheap wash. 10/10, would come again.
Not clean enough
I would give them a negative 10 stars if i could. This place has the worst service and wash.First they let other cars get vacuumed before me then the lady at the register tried to overcharge my credit card. When my car finally came out the guy didnt even know what kind of car wash i got he just did a wipe down in his words when I told him what the package i bought comes with tire dressing and air freshener he tired to explain to me how he use to work here but got offered a better job at a different carwash but now came back. Which thats not what i asked he was being extremely rude and refused to fix the horrible wash he did.This place is a scam they try to scum you in everyway they can.DO NOT GO HERE you will regret it
Reasonable price, good clean car
Best burrito in town. I have no opinion of them as a car wash.
Stop freaking out people!Yeah, its not a hand car wash because its the 21st freakin century and there are machines to do this for us now. Why is everyone so angry that its machine washed as if they didnt know this as they pull up to a long ass car wash where cars are being pushed thru?No one pulled your arm and forced you to wash your car there, the machine is a given and you made that choice before leaving your car with them! In other words, no one car wash raped you!Now to the real businessService is horrible though. The guy to takes your keys and your order is somewhat A.D.D. and literally charged me the wrong price for the lowest wash. Youre job is simple man, memorize 5 wash types and write it down, thats it. Get it right! Its not heart surgery.Should I call child services?Then when you get inside to pay, I swear they always have some random toddler working the cash register. Pacifier still in his mouth in his onsie! Okay fine, theyre maybe like 10 years old but yes, they are young! Way to go asians, further the stereotype that we make our kids start work at a young age!
The process is different. You stay in your car. The wash itself was nothing special. It was a little pricey for a run of the mill wash.
The service was pretty fast and my car looked good afterwards. No one told me when my car was done so you have to ask them or youll end up waiting for a while longer.
If you live downtown and are looking to get your car washed, this pace is easy to recommend.
Good work but expensive .. $45 for full cleaning without shampoo !!!
This place is trash don’t go there they have HORRIBLE SERVICE and the MANAGER SANTIAGO IS so rude and has the worst attitude ever. They don’t clean you car well and they don’t give you what you paid for.
They doing okay job
Terrible service. Both ladies at the register need to take customer service for the beginners workshop.
Under new management. The guy was so rude.
This is the worst car wash ever. Service was horrible the guy that was drying my car did not complete the service. When asked to complete the service he was rude and disrespectful. Manager Ava wanted to solve the problem by giving me a coupon but when i got outside the guy kept being rude and stated that he didnt know that he had to install armoral on the tires after a $22.00 Service. I do not recomend this car wash to anyone at all ur better off washing your car yourself smh.
Have the van washed here every month. Very efficient service
Decent car wash
Very friendly people and hard workers.Thank You
It took only 10 minutes to wash the car here.It was really a rough place to work.
Have the van washed here every month. Very efficient service.
Great place to get a solid car wash
Brought my car in they wanted 70 bucks for a clay wax I said no we agreed to 50 bucks Ive always come here but its the last time not only did the machine hit my car it folded my front plate and as they were doing the wax they pulled my xm radio antena now I have to install it again never again am I coming here and to top it off they scratch my car
Fast service good personnel
I suggest to go to another place for your next car wash. I paid $15.99 for a minivan regular wash, and to my surprise, trashes and dusts were still left inside at the rear seats and middle arm rest, and no vacuuming at all was done at the very back of the car. I talked to one of the workers there about this, and his reply was: for what I paid, they wont do detailed cleaning! I ended up finishing the cleaning of the inside myself.What made things worse was the look the worker there gave me for not giving any tips for the service!
They’re not open. But say they are. Thanks for wasting my time.
Dirty car wjen you get there and dirty car when you leave. Friendly staff and clientel
Favorite downtown car wash..been coming here since I was a child! Fond childhood memories ;)
Worst car wash ever!! And things come up missing from my car Everytime I take my car there!! Snakes !!!Overpriced !!! And they dont do a good job !! Horrible!!!
When Im too lazy to wash my car, I go to Downtown Car Wash. They do the best job. My car always looks brand new!
A place to get your exterior washed and with free vacuum and air hose you self detail.
Great car wash
Great fast service
Great price for a carwash in downtown L.A
Good place to wash your car
The worst place to wash your car
I received the worst customer service in car wash ever
Staff so rude and disrespectful $20 parking so expensive when a few steps away was only $10... didnt see it on time though
One of the employees called me PUTA because I changed my mind about having my car washed there.
Service is generally slow. They do not always get the car completely dry and if you ask them to wax the car they do not get all the was off.
Its a good place