Amazing service got my oil change done within 30min. I’m definitely coming back!
Professional, honest automotive repair shop. Highly recommended 👌
The team working at this establishment is beyond unprofessional. Shoddy work at best and they have ZERO ethics.
Great place reasonably priced and good service the guy in the front office was awesome I would recommend this place
Fast, fair, and friendly service. I would take my car there again.
I have so many great things to say about this place! First time customer, I go there, everyone is treating me with respect! I explain the situation of my car and this gentleman starts breaking down what might me wrong with the car. It made me feel like I was listening to a friend, not even afraid he’s gonna try to boost up the price or rob me. He gave me an estimated price and an ETA on the repairs which are right in the dot, didn’t have to wait any extra time. I felt very safe and confident in now proud to call my friend! Before I paid we went through a receipt paper which had everything from A to Z that was done to my car plus labour and I was very satisfied. They’re very professional and for a young lady like myself I felt very secure and confident about the decision of coming to this auto repair shop. I will definitely go back, my car is like new, it got test driven before it was handed to me as I said they’re very professional and incredibly amazing people. I recommend this place 100% and I am pretty sure you will have the same experience as mine if not even more pleasant! Great job guys, keep it up and stay safe.
It was a great place. I am very satisfied about how straight forward they were about situation of my car.
Horrible places they will try and take your money and charge you alot if you dont know about cars
They knew exactly what I needed right away, I felt that I was in great hands and the the job would be done right the first. Thank you for everyone on Mr.Kools team, I would definitely come back and tell my friends and family..
Been going here for years and Luis is the best 👍🏾👍🏾
Great fast service. But call ahead
If you want to waste money and time, come here!!
Went to get my brakes changed here and they warned me about another problem my car was having as well. Amazing experience, great price and professional! Definitely recommend anyone that needs their car fixed to come here!
Its casual and quick to turn in.
I went there to get my ac fixed and they rig something together and still charged me as if it was new part
Friendly kool peoples like the name suggests, and great service.
Amazing work. definitely will recommend! Luis is an amazing worker very helpful.
Anytime I need any auto repairs or have concerns with my vehicle, like getting my brakes checked/changed or just a quick oil change, I always go to Mr. Kools they have been serving the community for a long time and have amazing customer service. Give them a try, Im positive they wont disappoint.Just had my brakes done here now my car feels good as new, thanks again Mr. Kool!
Love this spot ! Kind, professional, informative and well priced . Came twice and I think this will become my go to spot ! Thank you, had the best experience here when it comes to friendly and fast service especially as a woman !
This shop is the best!Im never disappointed with the work they do to my cars. More trustworthy than some other shops and even dealerships!Not only does luis have great customer service skills but he has a lot of automotive knowledge and I leave knowing my car is in great hands.I will definitely be telling my friends and family about Mr. Kools!!Thanks guys
My experience at Mr. Kool’s Automotive has been exceptional! THEE BEST! HANDS DOWN! What a professional operation this is. The attitude and ethics of employees often reflect those of management and this is obviously the case here. The General Manager is actually there on the shop floor answering phones, cleaning up, and working alongside his employees. Their crew & customer service is OUTSTANDING! They have what most people look for in an auto repair shop: expertise, reliability, and trustworthiness. And being a woman it is extremely important to find someone (a mechanic) to trust. :)You may pay a little more than your average street mechanic but as is often the case in life, you get what you pay for.I’m well pleased with their service all around. They’ve definitely earned all of their five star reviews. I highly recommend this place to anyone who values integrity and fair pricing.
Got my brakes done. Great price and didnt have to wait long. Thanks guys! Keep up the great work.
All though very nice they lied to me about my vehicle aswell as that i payed 120 for diagnostic they kept my car over night and gave me maybe answers and wrong info on my car then tried get me to pay for stuff i dont need lied about my car overheating while idling ive never had that issue and then you guys gave me a poor excuse why you cant give psi test on my radiator these guys are professional scammers and I know you know who i am
Love this place
Great service! Very Reasonable prices! And they keep it real with you, you can tell they Are very genuine not trying to get over on you just to get your money!!!! This is my new car shop for sure!
My maintenance light decided to activate right when we drove into SF after spending the weekend in LA. So the next day, drove down to the local toyota shop and ask if I could bring it in. The nice lady behind the counter informed me that they accept cars from 10am to 2pm, every half hour. So we made an appointment for the next day at 11am.
I had to replace my radiator. I thought the problem was fixed but not even 5 Miles form the shop my car overheated. I will not recommend.
Fernando, you sir are a kind man and you stand by what people want, fair pricing, quality work, and best of all a great attitude. Will be my future shop for all my needs. Its rare to find honest mechanics now that arent just there to make a buck but to do good work at a decent price. Thanks so much for your service!
I have been doing business with Mr. Kools automotive for over 15 years. I have not had any issues where I had to return my car to be reserved for the issue that was fixed. I love that the majority of the technicians are the same ones that were there before I began doing business, when I started, and now. Mr. Kools staff is positive, courteous, professional, and get right to business. I have been provided with exact details of what repairs need to be done in order for my vehicle to operate at its greatest. The prices are very reasonable!!!!!!Another amazing result from Mr. Kools Auto.
Great experience being there luis and Carlos are trustworthy people.
They always take good care of me and my wife car needs
This place is awesome. Very hospitable. The service was great and the people were friendly. Will bring my car back. Reliable work that is trusted. They made sure I knew what they were doing and work was done in a timely manner. Definitely recommend this place to anyone looking for a mechanic.
Its always a pleasure having my car in good hands, they always have me in and out
If I could give more stars I would. I was lucky enough to find this diamond in the rough. I had an emergency where the brakes on my service truck were ridiculously beyond bad and needed literally immediate action because brake fluid was pouring out of one of the back Dulley calipers, and I found these guys on google. Listen to the high reviews on yelp and google because they are correct.Luis and Rene went above and beyond to get me back on the road same day. They found the parts needed, and put me ahead of others purely because they knew I was in trouble and they are great people. Some of the parts took a while to get which is literally no fault of their own, but I only tell you this because these guys stayed after hours, off the clock to finish the truck for me. They don’t even know me, and they did this. I’m not in LA much, but I’m telling you that if I’m EVER in that neck of the woods again and need work done I won’t go anywhere else.On top of that, the service ended up being more in depth than they expected and Luis stuck to his original quote which shows more character than i can express. If anyone i know in the area needs service I’ll refer them for as long as they’re in business, which is hopefully forever. Thanks guys, can’t thank you enough!!
Ive been coming here for years I never been disappointed at them. Thank you for the best customer service in town if you need help with your vehicle repairs ask for Luis or Carlos thank you once again appreciate it.
Very professional and kind people at Mr. Kools. Thank you for all your help with my car. I highly recommend them.
Great place great prices even better people
Always straight up and honest ..
Easy to get an appointment, fast service, professional, friendly, knowledgeable. Clean waiting room with a TV:)
AMAZING JOB AND SO NICE, WILL BE COMING BACK
Not the only one in my family that goes to this shop. With good reason they do good work so we refer others.
We loved working with Mr Kools Auto! Highly recommend them for all your auto repair needs.
My first time going to Mr. Kools and the service and professionalism was outstanding. My brake job was well done and it only took a few hours. I will be back for future service.
Friendly service one of the first shops i can say that helped me out with my car and questions without rushing me away. They understood my work schedule and did the job to my car the right way. Thank u guys 🚘😁
Came in for a oil change from the comments I read brought me here very knowledgeable friendly gave me good advice .will recommend and come again thanks
Amazing Customer service! Gotta hand it to them, hands down the best customer service I’ve received in a cool while from a shop. Walked in for an Oil Change, got a set price. I was in and out in 30 minutes top. Forgot the bigger fellas name, but super nice, walked up and greets himself before I can even put down my window all the way haha. Very nice guy, recommend forsure!
I had a much better experience today with Mr. Kools Automotive than with any car repair place Ive been to. Carlos the manager is super nice and easy to talk to. I look forward to doing business with them again. Very happy customer.
I loved this shop. Carlos & his crew really took care of me & made sure I was satisfied with their job. My car is running better than ever now & Im for sure coming back here any time I need some work done. Id definitely recommend MrKools Automotive.
Mr. Kools is the best! They make sure to do everything they can to fix your car problems and they have excellent customer service. I totally recommend them to anyone in need of car service.
DO NOT STEP INTO THIS SHOP!!Overpriced shop! They charge as if they were the dealer. I took my car because the engine was vibrating too much. Charged me $1000. A week later the car was back to the vibrating problem. I went back to talk to your manager and he told me he couldn’t do anything. I took it to another shop and they charged me $200 to fix it, it ended up being the tensioner.DO NOT GO HERE!!They try to reply to the bad reviews and act like they’re “good people”. Trust me DO NOT GO HERE. They’re scums. And I’m not reviewing the wrong shop. This review is for Mr. Kools auto 5836 s Hoover st. Los Angeles, CA.
I recommend not to go there you think they fixed the problem but really didn’t all they do is micky mouse it and prices aren’t good enough for there work
Mr Kool’s best in LA I always come here and always get a perfect job done..
Mr. Kools has been my husbands go to for years! There is no one I trust more!
Thank you for your amazing support been coming to Mr kool Auto for the past 10 years. If you need any repairs make sure to ask for Luis.
I am Antoine, I recently got my car repaired . I delt with LOUIS and he was very professional in person and on the phone. The atmosphere there was professional as well. I hardly interacted with the other employees, mechanics but their demeanor appears prossional as well. I recommend this place to locals and non locals . Am I a satisfied customer? Yes, so far so good.
Hello my name is E i been dealing with Mr.Kools shop for over 8yrs plus i never had a problem with the work they are kind helpful and friendly....Yes i would recommend all my friends...they done my car and yes they did a good job...Thanks for all the hard work.....
Nice clean shop, good customer service, professional, and good prices
Luis really takes his time to make sure he gives you the best customer service. They are the best shop in LA.
Awesome shop. Got my radiator done here. Excellent service.
Dont think twice about it,Mr. Kools Automotive is the spot to go for any car issue that you might have. They offer great customer service, automotive mainatance, they will answer any car related issue, and they will go above and beyond. This is the spot to go if you are looking to get it fixed right the first time, very great service.Overall, I am pleased with my break service mainatance, and I will definitely be going to Mr. Kools Automotive for all future issues/mainatance.Louie (assistant manager) really hooked me up on a fair price. 👍
I just purchased a radiator from Mr. Kool’s after shopping around and they gave me the best price and not to mention that their customer service was great. Thank you guys and keep up the great job.
We wouldnt be heading home tomorrow without the help of these guys! Got us in, fixed and sent on our way under three hours.My husband works for Audi in SLC and unfortunately, our Audis secondary water pump went out on our 01 S4. These guys helped us bypass it so we can make it home. Extremely affordable and amazing to work with.Thank you for everything!
Great costumer service, made a appointment to get a oil change and was out in less than hour. Would definitely recommend anyone to try this place out.
Ive learned a lot throughout my experience at Mr. Kools. Many women arent well versed in the area of mechanics, and we can become quite impatient when things arent communicated effectively or explained to us.Bottom line, this place is the bomb!!!! They will truly treat you with respect, and I will recommend their services to anyone. They wont murder your pocketbook either. Please continue respecting, supporting, and appreciating community businesses like this one. Thank You. 🤗😇😆
I came here to get my brakes fixed and they gave me a great deal. The service was fast and friendly
Friendly very good customer service. Was very quick to serve you and did a great job with my oil change..im so satisfied im choosing to make this my new place. I highly recommend..Carlos was great thank you
These guys fixed my oil leak in no time. They also took the time to explain to me what was going on with my engine which I really appreciate!
Thanks to Louis and his team members My car is up and running. I appreciate you guys for thinking beyond your customers needs!
Update: I went to get my brakes serviced and theyve been working smoothly ever since!I went in to get my radiator replaced and the service was fairly priced and they did a great job!
They did a fantastic job on my car hella nice people and pretty good prices for there services i highly recommend this shop
Carlos was very informative in his explanation about my choices in repairing my vehicle. The repairs made were reasonably priced and completed on time.
Kool place friendly. They know their stuff. Took my e92 M/// for electrical work they figure it out quick.
Great service and they took the time out to make sure my car was running A1 thanks guys.
Went in to replace my motor mounts.Took longer than I expected, but they got the job done. Clean professional place. Got a heck of a deal.
Trustworthy and effective !
Great service all around.
Excellent service quality work top notch
Good service and professional work ethics I recommend this place to who ever needs a mechanic👍
Dont go here I just went to this guy and he quoted me $200 more then the other guys on Manchester. These guys are Crooks and theyre trying to get rich off of every person that comes in. I recommend you go somewhere else $200 is ridiculous outrageous. The guy with the beard goes all the way inside and makes me wait so he can come back and over-price me. watch yourself if you go to these guys
I been coming to mr kools mechanic shop since 2011 this is a very good shop they fix your car good with great prices all the employees are curtious & polite & the manager Carlos is awesome. I recommend everyone i know to bring their cars here.
Quick, knowledgeable, courteous, friendly and affordable.
I think they overcharged me because I was a woman
My 1st time and wont be my last, great customer service
Worked well and got the job done. Communicated well to keep me known as to what was going on with my vehicle
Great Job Mr.Kools Auto
Great service and the back it up
Came in to tighten my exhaust pipes because of a exhaust leak paid 45 and two days latter ended up coming back with a even bigger exhaust leak
I find Mr. Kools to be diligent, skilled, conscientious and courteous.
Great Customer Service!
Keep telling us to come back
Honest place!
These guys rock ! Carlos the manager will go above and beyond your expectations to help you out :)
Fast efficient and customer friendly
Overpriced
Its cool
Very good
Friendlies mechanics