Service advisor, Hector and technician, Raul did a good job on my car. My car started to shake on Monday and I took it to West Coast Tire & Service the next day. They had been updating me regarding their inspections of the car trying to find out the cause of the shaking. Today I took back my car and Hector explained well about the reasons and the items that they charge. The result is pretty good, I have never experienced such a smooth drive for a while already. Thank you π
Great communication, excellent attention to detail and honest about what was needed in the moment. Would suggest making an appointment in the future. They are extremely busy and it took 2 full days to get my car back from servicing.
Joe helped me out and gave me a great introduction. He walked me through the process of the inspection for my car and let me know theyβd text over the results. A couple hours later I had the info I needed and the prices were good so I said go ahead. A few days later it was ready with struts and control arms adn I couldnβt be happier.Thank you west coast tires and thank you Joe!
We have used West Coast Tire for years and our most recent experience confirms why. Spotted a screw in a tire on our Subaru and while not losing air, needed it fixed. They fit us in with no appointment, put the car up on rack, removed the screw, it didnβt penetrate, aired up all our tires to proper pressure and sent my wife along. No charge! Weβll be back!
I had a great experience at West Coast Tire & Service. They completely took care of me and my SMART Car. Ive been going to the dealer overpaying everytime but I finally decided to give these guys a try and wish I did it sooner. I saved money on all my fixes and it was all done same day. So grateful I found these guys and their team. Very friendly. I will be going back. Thanks again!!
Don and West coast tires are great! They are trustworthy and demonstrate customer care. Thank you!
Extremely impressed with the quality of service. I would definitely use them for all of my tire need.
West Coast Tire is awesome β super efficient, I highly recommend! My car is older, a 2006 Acura, and the ABS light came on recently. I contacted another shop first and the guy basically told me I would need to get used to driving with the light on and it wouldnβt be worth fixing. I found West Coast Tire online and they had great reviews so I gave them a ring. I spoke to Don and brought my car in, he and his team found the problem super quick, ordered the part and fixed my car a week later. They are amazing, super knowledgeable with great customer service. Also they have a nice upstairs waiting room with coffee and restrooms and they even have an intercom to announce when your car is ready. I wouldnβt go anywhere else. 2 thumbs up and 5 stars!
My family has been loyal to West Coast Tires for about 40 yearsβ¦ For as far back as I can remember they have been fantastic!! They are VERY honest and out of all the different cars (gas and diesel) and types of service we have received over the years there has only been one or two issues and at least one was my dadβs fault! They have even sold us less expensive tires that are the same as the expensive ones! We have gone there for new tires, nails in tires, brakes, oil changes, battery issuesβ¦. They have also done a couple of minor things for free over the years. They have a good size waiting room upstairs that has a television, magazines, and vending machines. I canβt say enough good things about them and I canβt recommend them enough!
Great team of knowledge guys and a professional facility. I am not an expert on engines, so these gentlemen helped me decide on what was best to fix on my 20 year old Honda. They send you a very detailed and informative report on what needs fixing through a link via text message along with costs. Very helpful.
Eff yeah Iβd recommend this spot! Professional, quick, efficient! They ordered and got the parts they needed to fix my car all within 1 day! Dropped my car off in the morning, and had it ready a few hours later!
Great tire place. Evidently been here forever. Who knew? Ive been looking for a reputable tire shop in the neighborhood, for years.My issue, sudden flat, nail or a screw. It was repairable. And repaired. Couple of hours. WCT was busy this morning.When I need a set, they will come from here.
Just want to thank Don and Carlos for helping me with getting my Volvo serviced. I have had some pretty horrible experiences but both went above and beyond to help me from the rental, to helping with insurance, and lastly the constant communication from what was needed to when it was ready. Thank you. Definitely will be back!
I was halfway to work this morning when I got a dashboard notice that my right front tire was low. I remembered that a friend had used West Coast tire and really liked them so I got direction to get there. When I arrived, they were very busy but immediately helped me and put me ahead of the line because I was late to work. It turned out I did not have a nail it was just the tire was low so they filled it and filled the other three tires as well. The manager said the charge was normally $45 but he wouldnβt charge me. I thought that was above and beyond what a lot of businesses would do and I definitely would go back when I need tires.
Ive been a loyal customer for ten years. Always count on them for fast, reliable, friendly, service - with a competitive price. Drove in at 8 and had new tires and an alignment in under two hours. Thanks Hector!
The guys who work here are so friendly! Nicest guys ever, and funny too. Thank you so much for treating me so cool :) you know, girl at the mechanic, ya never know. I will definitely be back the next time I run over a nail. They patched it up while I waited, it was very quick and efficient. 10 stars!
HIGHLY recommend this shop! I had a surprise nail in my tire and they were able to get the new tire I needed within the same day and installed in 10 minutes (even with a power outage that happened during the day). Hector was great on the phone and Don & Juanito in the shop were super helpful. The ratings are real, this place is amazing!
I appreciate West Coast Tire & Service for your honesty, fairness and excellent work. You fixed both our cars now and treated me with respect and courtesy to boot.I emphasize honesty, as the last repairs you completed cost less than the original estimate!!!It means a lot to know I can trust you. I know about cars and how to fix them, so I can spot dishonesty right away. Yet your estimates are accurate and I never notice anything that sounds suspicious from drop off to the final bill.In short this is a great place to bring your ailing auto π.Great job Hector, Scott and all the agents and mechanics who work there solving all our problems daily. π Relax and let them handle everything.
I was referred to West Coast through colleagues. Im so glad because I completely trust them with my Mercedes. Great communication throughout. I will absolutely return for future service. 10/10 recommend.
Friendly guys, fast service. Been coming here a few years for my car issues and had my tires replaced this week with an alignment. Shout out to Joe who took care of my needs and also promptly addressed a drifting left issue I had after the first alignment. Now the car drives like new. If you want fast and great service, this is your place.
Joe and the team at West Coast Tire & Service delivered as they promised! Ordered a new tire on a Tuesday, they said it would arrive on Wednesday, which it did and it was the correct tire! They installed the new tire correctly and in the timeframe they said they would, so I highly recommend the folks at West Coast Tire. I had a really bad experience at American Tire Depot Santa Monica on Lincoln recently, so I truly appreciate the fantastic/correct service provided by Joe and West Coast Tire & Service team!
They were AMAZING! Joe was phenomenal with customer service. I loved the updates via text and detailed calls when needed to explain repairs. After just moving here from NY they took care of my Range! Definitely coming back. Joe and the entire team were PHENOMENAL!!! If I could give 10 stars I would. Check them out and ask for Joe!
My car needed brake pads. I called up and spoke with Hector. He quoted me the price, and took excellent care of my car. He delivered everything he promised and Iβm so grateful to him for honest service and great attitude. πππ
I loved the vibe when I walked in. Very friendly, helpful, upfront and honest. My car is happy, and I am happy.I appreciated the recommendations of what to do and whatβs not worth doing, and that in and of itself, along with the fabulous job you all did, will get me coming back to you!
Full retail price + full service. Excellent work and fast. But no discounts. Take your favorite car here for excellent care and do not expect pep boys pricing or efficiency. There is probably not a more experienced, professional tire shop around.
I have never rated a vehicle repair shop on any platform, since they usually underwhelm.I have been using West Cost Tire & Service for all of my tire related issued and replacements for over 10 years. To say that they are a class act is and understatement. Most recently Don took care of me, and squeezed me in last minute while managing a very busy schedule. They too the same professional care of me as always, and the outcome was amazing. I cannot say enough good thing about this tire shop. Ignore the misguided reviews that only outline cost and nothing else. When you choose a tire shop, the level of service, inventory, and ability to quickly source your needed tire(s) is the key. West Coast is the best!!
The Service of this establishment is 10 Stars! They went Above & Beyond to accommodate me & my vehicle:03 Toyota Tacoma.They were very reasonably priced,communicated everything that needed to be & Were very Professional in every way!I needed a ride home & without even saying so, They had a Lyft driver there to get me home on their dime!That right there is 110% Above & Beyond! Best of the Best!If you are reading this review,You have found the Best Hospital for your vehicle in ALL of L.A.!!!
They always do a great job on servicing our cars. They are thorough, friendly, patient and on time to fit my busy days.
Scott has been my go to guy for years as well as Joe, they always execute and have my best interest at mind and never hesitate to call if they have a better suggestion or another idea to better my visit. Always accommodating and flawless
I was refered to West Coast by the manufacturer of my tires for a warranty concern because the place where I originally purchased my tires did not want to help me and was very rude. Don from West Coast took care of me like I was one of their original customers. They got me a great deal, and helped me with deal with the manufacturer. I highly recommend them.
I have been a customer of West Coast Tire for a number of years. They are respectful, responsive and very fair. I can recommend them without hesitation.
The service so always impeccable. Staff is beyond knowledgeable and attentive. Love this place! Love Joe and Carlos and Donβt and Tom β€οΈβ€οΈβ€οΈ
West Coast Tire & Service treats me like family every time I come in. They communicate well, perform high quality work and they have earned my trust in being a long time customer. Whenever I need work done on my truck there is no question that Iβm bringing it to my friends over at West Coast.
The service was ultra fast! Within 30 minutes I had four new tires, mounted and balanced!...and the prices were better than Costco!
Carlos at West Coast Tire was amazing. He was beyond helpful and made something kind of intimidating (buying 4 new tires after one blew out) super easy. The service was done in under an hour, and the whole experience was great, from start to finish. Im not someone who normally leaves reviews but I was so impressed with Carlos and his team that I had to share.
OK so dealers can be a little more expensive right? But not three times more expensive right? Ha I got a quote from Honda on replacing the reservoir for my windshield wipers: 2 hours and MINIMUM $370. Went to my longtime auto shop West Coast tires: 45 minutes and $120.so here is my shout out for them taking care of me. Ask for Don.
Great place to take your car for repairs! Super friendly staff. They are super quick and try to make deadlines for you. My family has used their services for nearly 20 years now and my sister will even drive from Woodland Hills to get her car serviced there. STRONGLY RECOMMEND WEST COAST TIRE & SERVICE!!!
Honest, fast work. They were also super accommodating of our schedule and arranged for a tow. Very professional and much cheaper than the dealership.
The place is fantastic. Excellent service at a fair price. I have been going there for years & have never had a bad experience.
Amazing service and great price! Definitely recommend them
Thanks for repairing my Corvette rims, realistic wait time, appointments & pricing. Professional and friendly. Will return when tires need to be replaced!
They did a great job with my tires. They even spent a great deal of time trying to code my aftermarket TPMS sensors and didnt bother to charge me for their time when they couldnt get them to work. All the staff were friendly and personable and the turn around time was pretty quick. They will have all my tire related business for the foreseeable future.
I canβt say enough about how timely and transparent this shop was. It was almost like the opposite of the many bad experiences Iβve had with car service rolled into one. Iβm looking forward to going back.
Tom and his team are the best. I have been going to his shop for over 7 years. Youre in good hands.
My car needed some expensive repairs so I was shopping around for an alternative to the dealer. West Coast Tire & Service was recommended to me by another mechanic. I saved a considerable amount on the repairs, but more importantly these guys are professional and very thorough. The work was done quickly and my car drives like new. I have complete confidence in West Coast Tire & Service and will use them for all future car maintenance. I am very satisfied.
Excellent service lot quicker than expected car rides so smooth and handles great now
Friendly customer servers, helpful advice and guidance, convenient that they had a way to take pay after closing + leave my car and key out
Don is very personable. His team performed the work as well as alerted me to something they saw which could indicate a potential concern; and he shared what I should listen for. Getting checked in and out was very easy. I will use them again!
Amazing. Incredible. I have so many good things to say. On top of selling me great tires, they also ordered snow chains for me since I needed them and offered to help me put them on. Such great customer service. Scott helped me! I will be back and I will continue to support this amazing business!
Simply the best!!! I cannot recommend West Coast Tires & Service enough. They are so informative, friendly, helpful and honest. They were able to have my car fixed and back to me within 24 hours. They can help with a rental car too, which is incredibly convenient. For someone who knows nothing about cars, it means a lot to find a place you can trust. Only place Iβll take my car from now on!
Always great. Been going to them for years. Don and the crew are always helpful and honest. Thanks again.
Wish I had come across these guys sooner; great service, knowledgeable staff and despite being very busy on the day I took my car in to have two new tires mounted, they were able to accommodate my request to have the job finished by a certain time. And nice touch putting an ArmorAll shine on the new tires! Thereβs a lot of tire shops out there but they just earned a repeat customer.on the very first visit.
Nice guys. Very quick service. Only knocking 1 star because $45 is a little steep for a tire patch
Easy drop off and pick up. The brakes work well. I didnt compare prices, but it seemed fair. Carlos was great
My car has never driven better. As a woman needing service on her vehicle, I typically get the run around and super inflated prices. BUT NOT HERE! My car is running beautifully! They were amazing π. Thank you Scott and the team that serviced my car. (I went in for suspension issues)
Carlos and the gentlemen at West Coast tires took great care of me. I was in a time crunch and I needed to get my alignment fixed last minute before rushing to work and they fit me in and had me rolling straight in no time. Honestly the best garage experience Iβve had in Los Angeles. I will be returning to have some other work done as i was informed they are a full service garage. I highly recommend this place!
Great experience. Got me in the next day to fix my flat and it was done in a couple of hours.
They checked out my vehicle before a cross country trip and identified issues that a previous mechanic had missed and then showed me the issues on the car. They were great to work with and did everything they could to get the repairs done as quickly as possible to work with my schedule.
Great service!! Fast and friendly! Highly recommend!!Hi
Scott is the best! These guys here are very honest and trust worthy! I highly recommend them
Have been a customer for years and highly recommend this place to everyone. My experience has always been great with only my βneedsβ addressed rather than βextraβ unnecessary repairs. Find them to be Honest, Quality work, and reliable! Ask for Don!
The guys at west coast tires are super professional and efficient, I had to have my tires repaired after going over a big nail. I left a message to make an appt, Scott called back within an hour. I took my car in and they took care of it very quickly, super happy!! Definitely will come back here for my tire needs:)
Honest mechanic, always do solid work on my Lexus.
Honest, pleasant and reasonable prices. I wouldnt go anywhere else.
Amazing service. The staff were ALL exceptionally helpful. I wonβt let anyone else touch my car but these guys. And great affordable service!
These guys are hands down THE BEST! From beginning to end, always a pleasure, always efficient and they will go out of their way to give you the best price possible. They also offer this amazing insurance in case your tire gets a nail and itβs not fixable. My own dealership doesnβt offer that for the tires they sell... love them and highly recommend them!
Have a lifted Jeep/Truck with modified suspension? Take it here! By far the best alignment ive had on my jeep after having it lifted for 6 years and they tackled my front control arm drop brackets without hesitation. Turn around time was amazing as well. 100% recommend.
I enjoy the hospitality, warmth, and welcoming vibe every time I visit Westcoast . The guys are so generous and kind with their service . I remembering sitting upstairs waiting, while chatting with another customer about what made me keep coming back here. We both agreed how friendly everyone is, theyβre always checking in on us to make sure everything is running smoothly, and offering us the best service. I get a sense of belonging, itβs why I keep coming back.Thank you for all your help & kindness.Quinn
Highly recommend to anyone who needs work done on their car. Solid group of professionals who provide quality work at a great price!
Absolutely excellent service. I have a new fav shop! They powder coated my rims and they turned out perfect and turned them around super quick. I did a lot of research to find the right place and this is it!! Iβll save you the time. West coast tire and service is my new fav spot.
Excellent service by Scott. I was very impressed with the professionalism, quality and quick service I received today. I will definitely be back for all my car service needs. 5 Stars!
Great. All charges explained clearly and patiently. Speedy and punctual service. Car drives so well, thank you Carlos!
Don took care of the nail in my tire. Expert fast service, reasonable price & a kind courteous people, win, win, win!!! Highly recommendedπ
This is our go to auto service center for maintenance and tires for over 25 years. They know our whole family by first name and treat us as if weβre their most important customers. Good ole fashion customer service.Their prices are fair and they are honest. Weβve serviced our Porsche, Audi, Alfa Romeo, Volvo and Saab at Westcoast - they can do it all! And are much less expensive than the dealer. They even use certified parts. Canβt recommend them enough - everyone from the service advisors to the technicians to this installing tires.
I always get competent and friendly service from the West Coast Tire folk. This time, it was from Carlos Casanova. Everyone was masked and physically distanced and behind a plexiglass screen. Appreciated that he told me I was 4th in line and that the wait may be 2 hours. Happy to wait. They patched my tire (had a nail hole) and sent me on my way. Ill always patronize West Coast Tire & Service. Thank you!
They repaired my Tesla tires (the ones with foam in it). Super professional, no upselling no nothing bogus.Itβs shops like this makes you believe in humanity again.
Excellent service and very friendly and quick working people. Price is very good too.
Wow was I glad to find this outfit--quality work done quickly, smart and friendly people, and very fair prices. I have fought with Mazda service centers from Galpin to Santa Monica and now to Culver City, all of them sloppy, selfish, unreliable, and frequently deceptive. Culver City is the worst, imagine you drop your car off in the morning for a scheduled oil change, and dont hear back by noon as promised so you call and leave messages. Finally you get somebody on the phone at 4:15 and they say oops when you realize that they have literally forgot about you for 7 hours. And they want to keep your car--which you need, and have been waiting for all afternoon--overnight because its now 4:30 and they are closing soon. So 24 hours to do a simple oil change! Incompetent, dishonest, callous and rude--thats Mazda authorized service. So go instead to West Coast Tire and Service, they can do it better, faster, cheaper, and also nicer. Thanks guys, see you again soon!!
West Coast Tire and Service is Amazing! Needed four new tires, they got me the best deal and the whole process took less than an hour! Fast turn around, amazing customer service and a nice clean facility. All staff were masked and very friendly! Big shout out to Scott for making it a great experience!!!!
I had spent over a $1000 bouncing around different auto shops trying to get an electrical issue fixed on my Subaru Impreza. I finally arrived at West Coast Tire and Service because of a recommendation. These guys got my car back in working condition for a fraction of the cost that I had already spent. They were very diligent in searching for the root cause of my issue. I wish I had come here first! I highly recommend the shop based on my experience.
This place is awesome! The customer service is amazing. Ive been here a few times in the past and recently to deal with multiple things on my car.I typically dread getting things done on my vehicle because of cost. They do a whole diagnostic to check out all the issues your vehicle may have then they send you a link for you to check it out for yourself. They give you options to fix these issues allat once or as you see fit. My mistake was not getting ALL THE THINGS done at once and it cost me later down the line.I appreciate their transparency when it comes down to the cost of parts, labor/service. What they say is what they mean and they dont tack on additional costs when its time to pay.I will always return as a customer for all my cars needs.
I have a 2015 Silverado. I floored it and messed something up in the engine. I was really bummed out. Took it to West Coast Tire & Service and was helped by Carlos. He gave me a good price, got it fixed in 2 days and gave me a warranty. My trucks been running like a champ. I highly recommend this shop to friends and family.
Don is absolutely great! He got me a quote in no time, fixed my car in no time and offered me rides dropping off and picking up my car. Ford Dealership quoted me a crazy amount for a repair and key fob replacement. Itβs so nice to know there are honest, good mechanics out there. Will definitely come back.
Great friendly service. Brought my truck in for full service and tire change. Don was super helpful and made sure everything was taken care of. They do a very thorough job and even had my truck cleaned for me before I picked it up.
I have used quite a few mechanics shops over many years that I have owned a vehicle. West Coast Tire and Service is far and away the best. Prices are fair. They have financing through Synchrony (must have for me). Customer service is top notch.
I always love going to West Coast tire. They are so helpful and kind. Carlos really made sure I was understanding what was going on and made accommodations for me. 10/10
Great place. Don and Joe were awesome. They took care of my tires right away after I discovered someone slashed my two right tires. Very professional crew!
I have used WestCoast Tire and Service for tire replacement several times over the last 30 years. I had a repair situation, which could not be quite figured out by my usual mechanic, so they referred me to WestCoast. They managed to figure out the problem and had my car back to me in working order 2 days later. Don Yocum and Carlos were great in explaining the problem to me and making it go away. Very happy with their service and work.
Customer service is great, great prices for quality tires and work was done fast. I recommend it to anyone whoβs looking for new tires. Absolutely the best!
Cars are expensive to maintain, especially in CA.However, West Coast has gotten me back on the road quickly, 2 times in the last few months. I do recommend West Coast. Go early, be first!Youll be kept informed as your car is evaluated.
THIS HAS NEVER HAPPENED TO ME. Iβm actually EXCITED about this new service center. Yes, you read that correctlyβ Iβm EXCITED to have them in my corner, taking care of my car.To begin, a close friend recommended them so highly because they were honest when she first took her car to them. Thatβs shocking enough, right?!! She checked it out. They were right. She swears by the manager, Don Yocum. So, the other day I called for an appointment. It was after 4 and they were closed; I left a message. Within 5 minutes I received a text from Don. Yup! Amazing response. He gave me an appointment for the next day.When I arrived the next day, not sure where to go, I couldnβt miss the bold, clean, easy-to-read signage on their building. Super clean and organized.Easy-breezy. So far, so good!Don did not keep me waiting, was very friendly and warm, professional and knowledgeable, and assured me he would have an estimate for me as soon as he could. I was there less than 15 minutes. As soon as I left I received a text confirmation explaining things. I was impressed.I drive a Range Rover HSE and have never experienced this kind of attention at the dealerβs service center, where Iβve been loyal for 16 years. Within two hours I received a written explanation by text from West Coast Tire, explaining what was recommended now and what would be needed in 6 months. Easy-breezy. I called Don to discuss and approve the work.My car was ready for pickup the next day, washed and ready to go. He was officially closed but waited 15 minutes for me to arrive, sent me the bill by text and I paid electronically over my phone. Again, easy-breezy!Honestly, Iβve NEVER been excited about a service center for my car, but I never went to West Coast Tire + Service!! They service every level of vehicle β economy to high end, like Ferrari. Itβs a family business of more than 50 years, so that says it all.I feel like they are truly there to take care of my car, not take advantage of my wallet. Iβve already referred them to three people.LOVE LOVE LOVE!!!!!β€οΈβ€οΈβ€οΈ
Don and Scott are top notch professionals. If you want impeccable, first class service look no further.
My car broke right before the holiday and they were able to take my car in same-day to fix a pretty major break. I worked with Don and he was so helpful every step of the way! He set me up so I could tow my car there without having to be in person and was super responsive with updates about what they were working on. Everything was so seamless and convenient. Iβm so impressed with this place and will always take my car here.
Carlos Casanova was helpful, professional and did his best to explain what was wrong with my car and how long it would take to fix it. I would highly recommend West Coast Tires to anyone who has need of their service.
I cannot explain how much I appreciate these guys. From the beginning, they were helpful, knowledgeable, fair, did not talk down to me. They rebuilt my engine, and I couldnβt be happier with the final product and professionalism throughout. Very fair price and speedy work!
The staff was very informative and honest; Iβve been to other places that just try to screw you over. I was amazed at all the services that they provide. This shop will definitely be my go to for my carβs maintenance. Shout out to Scott, for being helpful and returning my calls to inform me about the status of my car.
I randomly found west coast tires when I moved to Santa Monica; they were the realest, easiest, best service Iβve ever had from an auto mechanic spot!Never tried to upsell me, but gave me the real about the wear on my car; solid five stars!
Great service always go away happy.
Great service fixed tire professionally! Highly recommended
West Coast is the best! You simply. Annoy find better customer service an Don is amazing! So honest and straight forward.