Took my lexus in for an oil change, Hectors team was fast and efficient. Excellent price. ππ½ Thank You.
Iβve been taking the used car I got to Hectors Auto Shop since I purchased it last April. I needed tune ups, parts replaced, basically everything! And they knew how to fix everything! Now my car is in way better shape then it was when I first bought it. Hectorβs auto shop is my #1 go-to for all of my car needs and it should be yours too! They donβt disappoint!
Hector is the best. Going here for years. Everyone is friendly, professional and courteous. Fair prices on great work. I recommend his shop to everyone.
Hectorβs auto repair is GREAT! I just recently moved to the west coast, needed a place I could tow my car and get it serviced. Vehicle was having engine throttle control issues. Came across this business - read the reviews and went for it! Best decision ever. Hector is knowledgeable, informative and professional! I live two hours away from his shop, but once you find a good mechanic you hold on to it! I will GLADY travel two hours to him for any service my vehicle needs.
Gave me one price over the phone, but when I got there the price was 30.00 more. Started working on my car as soon as I got there. They werent busy. Couldnt get gas rode home on prayer and fumes. But Im happy with the work on my car so far.
Took a Subie in for an electrical diagnostic and came back in 2 days, no more electrical issues and a code sheet of all the things that were wrong inside the carThere were about 16 issuesCould have been there for weeksIll definitely come back
Did a great job on my girlfriends Silverado
A bit expensive but worth every penny.
Very friendly staff they inspect ur car really good n have great service
The service crews were neat and welcoming. This is a spot that I strongly suggest.
One honest auto mechanic shop ..good service π always Appreciated..
Definitely 5 star service. Really knowledgeable about what he does and extremely passionate about his work. He is really honest and will give you the best advice and price. I totally trust him without a doubt that our cars are in good hands.
Maria, intake/customer service, is amazing. She definitely goes beyond the call of duty and offers the friendliest service during a time that can be stressful amongst customers.
I was web surfing around for transmission rebuilt prices on a average and I was told by a lady at this shop that they donβt give prices over the phone I informed her that I donβt live close by so thatβs why Iβm utilizing the internet but she wasnβt trynna hear it.... Guess she doesnβt realize itβs 2020s and things is way easier to communicate and get needed info via internet and this will effect their ratings.
They rude I was there to ask for something about my car and they just look at me and ignoring me .
We brought our Jeep for AC repair and waited for someone to acknowledge us. Finally Hector the owner told us to back up let a customer out. We pulled back inn again being the ones next be service, two other cars came inn right after us but yet Hector comes out and right in our face he skipped us and goes to the customer the came in last. The was pretty shady waited for service standing in the sun with our kiddos.BAD CUSTOMER SERVICE!!! Just left us while he left for a test drive with the other customer the pulled inn last.We only came here because of the good reviewsSupposedly. I would give it zero stars for the badCustomer service NEVER AGAIN GOING BACK!
I usually get my work done in Chatsworth, but have recently moved to LA. I completely blew my engine in my FRS. I was nervous looking for such an expensive repair in LA, BUT LET ME TELL YOU! They handled me and my car amazingly. The receptionist was straightforward and extremely friendly. The mechanic did not mind answering all of my questions, and was extremely patient with me. They even washed and DETAILED my car and it runs amazing ! Now where do they do that at, thatβs priced that good? I will forever take my cars to Hectors. Canβt thank them enough
Very, knowledgeable and professional ...Honest? So I thought!!!! I will never go here again. I had work done on my sensors. A few months later they were no good. Notified them they gave bs information claimed i had problems that didnt exist, after i provided 2 diagnosis. Picked up my car after they claimed to have corrected their failed repair work and another problem showed up on the diagnosis that was not there before so they voided the warranty but all of that was because they didnt do proper work the first time and they wanted to weasel their scam ways out of a legitimate claim when I provided all of the paperwork. To add insult to injury when I asked to see or pick up my original parts that they claimed were damaged I was told no and they texted me pictures unbelievable!!! scam artist. run from this place they are not honest completely dishonest and I trusted them in the beginning thats whats so disheartening to me I really thought I found a new place for my car.
My car drives soooo much better. Thanks to Hector and whoever else worked on my car. Also special thanks to Ms. Maria, the lady who works their front office. She was so friendly and helpful.
Great work and workersThey will fix your problem...
Took my mini here few times. Tom always try to save my money before I spent too much to fix my car. But I love my car and decided to spent the money to take good care of it. They did a good job fixing it and it totally runs better than before. They are good and reasonable with their prices. I highly recommend it!
Customer service is good
They are high and over price.... They tried to over charge my ppl for their repair .. they gave him a price for oil pan leak .. the first quote was 5000 then 3500 ... He went and got the car repair done for 1800.
I WAS GOING FOR A BEER IN A HOT DAY AND I TOUGHT I WOULD FIX THE OLD TOYOTA MATRIX I STOPPED BY HECTOR HELPED ME HE CHECK THE AC AND TOLD ME THAT MIGHT BE THAT WAS OUT OF FREON SO HE FIX MY CAR 2004 TOYOTA MATRIX THANK YOU HECTOR
Awesome Service, Great Prices. I had an engine check light on, came in, Rob and Tom did a diagnostic and told me its the thermostat and its not a big deal, they reseted the light and told me if it comes back again, come in and well change the thermostat.. They also have great Service A and B prices...
Have had my cars service from him for 16 years. He is straight forward and will tell you if your car needs work or not a whether the cost of fixing it makes sense or not. Overall, I am happy. My only suggestion is to show up early for service because they are always busy.
I had the most amazing experience. Hector was honest, friendly and fair. After the service on my 2002 ES300 it ran like brand new. Friendly staff and the service was done in a timely manner.ππ
Excellent customer service. My car never ran better!!!!
Oil change very thorough good price and quick
This shop is the best! Im never disappointed with the work they do to my cars. More trustworthy than some other place and I highly recommend
After taking my car to several other places and my car still acting up I decided to give this shop a try and finally a place where they explained everything with precise detail and actually got it fixed. Totally recommend and I surely will be back ππ½ππ½
I went to request a quote to diagnose whats wrong with an airbag light came on. after a few minutes of waiting they explained that can not give me the requested service, because if i tell you whats wrong, you are not going back here to have it repaired.i told them that i will pay $$ for them to diagnose it, not fix it.they say can not do that because thats confident. and i was -.- ok. i will never come back
Quick and quality service. Staff are friendly and accoMmodating.Fast and reliable servicing for your cars and vehicles.
Not bad
I have been coming here for the past 10 years and never had a problem with my car needs. I recently came in for an oil change today and my previous visit was a brake service. Maria, the receptionist was professional and was greeted right away when I walk in. I had seen the owner and he recognized me and said hello. My previous brake service cost me my whole paycheck but I use half of my savings or stimulus check for that purpose. You get what you paid for and the at end the day the results come out great. If you go to a street mechanic you get what you paid for and the results come out bad. Your choice. Iβm happy a customer and love coming here.
Couldnt get my car serviced here because they dont repair my vehicle type. But they were kind enough to recommend me to a repair shop that does. Thanks for helping me to the best of your ability.
The mechanics here are very honest, practical and have an βon your sideβ attitude. Simply thrilling!!
Great service and honest mechanic I always come when I have an issue with my cars and always recommend this place to everybody.
I cant recommend you enough for the good service that you offered me. Your quick work in repairing my tire puncture and broken side mirror enabled us to continue with our journey very comfortably and arrive within the scheduled time frame. Thank you guys and I will be coming back soon!
Great work
Hectors Auto Repair is amazing fast friendly service with great prices, Leo at the front desk was helpful and provided a lot of insight on the repairs being done, the guys in the back were fast, clean, and got the job done right! Highly recommend!!!!
Im getting the engine put in my 1989 Cadillac
Kinda. Pricey.. Found another repair shop saved 600$. My benz is back on the road.. But nothing bad to say about hectors. Maybe hell work for u.. Didnt for me.. Staff was nice service was not bad just over priced.
As a woman, I feel often times we get taken advantage of by mechanics. I have been going to Hector for years. They always tell me how to save money and whats best for my situation, even if that means less money in their pockets. Truly an honest business.
Love the advice they do to satisfy us customers!
Best shop in LA hands down! Excellent team and service. You wonβt find a better shop anywhere else!!
These guys are wonderful. Honest and fair prices. For once, I didnt feel that I got taken advantage of at the mechanics. Hurray! They didnt carry my wiper blade size and told me where I could get them close by. The only negative is the waiting area. There really isnt one. But just head west on Geary and there are plenty of coffee shops and a bagel place.
I personally Recommend this shop He try the best way to make every car works perfect for you, He has a list of certificates and a lots of knowledge on all Marks of cars I been having olds cars like Hondas Nissans Fords years since 1983 till now I have a Ford F150 2015 and guess what He is the man who touch my Truck now my brakes oil change everything, He is the man!!
Very nice works !! Service Guaranted..
They were able to fix the ac on my 2008 Honda without any hidden agenda. Price was reasonable. Thank you Uriel.
Donβt ever go here! Bad social skills! Money hungry And they charge a $100 just to look at everything! They will mess your car up
Great service and very helpful and welcoming! Hector kept me in the loop and made everything really simple. I highly recommend!
They did a good job to my car. They make the things happen on time!
Good people great work very helpful will come again you should also
Great staff, Honest and affordable prices. I will definitely be going back in the future with any car troubles.
Thank you Hector for fixing my car ...this guy have over 30 diploma from different training school .. good service and friendly customer service ....
Quality work and very knowledgeable
Very very helpful. Goes the extra mile. I have a. 1993 Geo Prizm, no else would help me with my air conditioning problem. They silve the problem immediately..... Thanks!!
Great thing about them is they have good prices. Worse thing about Hectors Auto is they refused to give back auto parts which they changed out in the car. I find this unacceptable, especially when it is requested and belongs to you.
Great customer service, reasonable pricing and speedy service! Definetely recommend!
Some one tried to break in my car and they instead broke my key whole . The guy working their was extremely rude and said that they would have to take the whole door apart and just for inspection it would be 50 dollars. He then said use your head or you can go to the dealers Anyways, I said he needs to work on customer service. I left. I got the work done at another shop for cheaper and the lock smith only dealt with the key whole not the door itself. -.- I am so glad I listen to my gut.
Very friendly and hospitable!!! They looked at our car right away..
Price checking
A/C was not working properly..they took care of the problem without over charging for work..
This shop does the oil change $60 bucks ! I did compare another auto shop, just $30 dollars !!
They dont give prices on the phone.
Hector is always there to answer questions and is very fair!
Cool
Sux
Great service...
Hector is a very good mechanic
Great Service and Trustworthy
For honesty and good work for all vehicle brands are professionals
Very good service good treatment to customers
They are good electric.
The best place to repair my car